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June 3, 2022 NHTSA CAMPAIGN NUMBER: 22V394000
Improperly Installed Steering Shaft Bolt
Loss of steering control can increase the risk of a crash.
NHTSA Campaign Number: 22V394000
Manufacturer Daimler Trucks North America, LLC
Components STEERING
Potential Number of Units Affected 3,578
Summary
Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Freightliner M2 vehicles. The u-joint pinch bolt on the steering shaft may become detached, which can cause a loss of steering control.
Remedy
Dealers will inspect and repair the joint, as necessary, free of charge. Owner notification letters are expected to be mailed august 1, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA’s number for this recall is FL-937.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check for Daimler Trucks North America Recalls
August 2022
FL937A
NHTSA #22V-394
Transport Canada #2022-288
Subject: Freightliner Steering Assembly U-Joint Pinch Bolts
Models Affected: Specific model year 2023 Freightliner 108SD, 114SD, and Business Class M2 vehicles manufactured February 1, 2022, through May 13, 2022.
General Information
Daimler Truck North America LLC (DTNA), on behalf of its Freightliner Trucks Division, has decided that a defect which relates to motor vehicle safety exists on the vehicles mentioned above.
On certain vehicles, the U-joint pinch bolts on the steering assembly may have been installed incorrectly. This could lead the steering wheel to detach from the front axle wheels, resulting in a possible loss of vehicle control and increased risk of a crash.
An authorized DTNA dealer will inspect the steering assembly installation and make any needed repairs.
NOTE: DTNA strongly advises drivers to inspect the steering assembly prior to the next trip to ensure proper installation. A customer inspection is included in the Notice to Owners to help determine if the vehicle is safe to drive to the dealership or if it needs to be towed. Tow charges for vehicles that DO NOT pass the customer inspection can be included in the recall claim for reimbursement.
There are approximately 4,041 vehicles involved in this campaign.
Additional Repairs
Dealers must complete all outstanding Recall and Field Service campaigns prior to the sale or delivery of a vehicle. A Dealer will be liable for any progressive damage that results from its failure to complete campaigns before sale or delivery of a vehicle.
Owners may be liable for any progressive damage that results from failure to complete campaigns within a reasonable time after receiving notification.
Work Instructions
Please refer to the attached work instructions. Prior to performing the campaign, check the vehicle for a completion sticker (Form WAR260).
Copy of Notice to Owners
Customer Inspection Instructions
Freightliner Steering Assembly U-Joint Pinch Bolts
Follow the steps below to check the steering assembly U-joint pinch bolt installations. If any are not installed
correctly, DO NOT drive the vehicle. Have it immediately towed to the nearest DTNA dealership.
If the vehicle passes the customer inspection, the vehicle may be driven to the nearest DTNA dealer for the formal inspection and to complete the recall.
1. Steering Column U-Joint Pinch Bolt Inspection
WARNING
Do not drive the vehicle if there are no bolt threads exposed beyond the nut, or there are no splines exposed on both sides of the bolted connection. Driving the vehicle without a fully secured steering assembly could result in disengagement of the steering column and a loss of steering control, which could result in personal injury and property damage.
1. Park the vehicle on a level surface, shut down the engine, and set the parking brake. Chock the rear tires.
2. Locate the steering shaft inside the cab, as shown in Fig. 1.
3. Check the connections between the steering column and steering shaft, and the nut to pinch bolt connection, as shown in Fig. 1. Remove the steering column cover to see the bolt.
4. Inspect the nut to pinch bolt connection. There must be bolt threads exposed beyond the nut as shown in Fig. 1.
Are the bolt threads visible?
YES → Go to the next step.
NO → DO NOT drive the vehicle. Have it immediately towed to the nearest DTNA dealership for repair.
5. Inspect the exposed splines of the steering shaft connection as shown in Fig. 2. It may be necessary to turn the steering wheel to gain adequate visibility of the splines.
If the steering shaft splines are not visible on both sides of the bolted connection, DO NOT drive the vehicle. Have it immediately towed to the nearest Freightliner dealership for repair.
If the steering shaft splines are exposed on both sides of the bolted connection, go to the next inspection.
2. Steering Shaft U-Joint Pinch Bolt Inspection (Front of Firewall)
1. Open the hood.
2. Locate the universal joint of the steering shaft at the front of the firewall. See Fig. 3 and Fig. 4.
3. Check the connections between the steering column and the steering shaft at the front of the firewall, and the nut to pinch bolt connection. See Fig. 4.
4. Inspect the nut to pinch bolt connection. There must be bolt threads exposed beyond the nut as shown in
Fig. 1.
Are the bolt threads visible?
YES → Go to the next step.
NO → DO NOT drive the vehicle. Have it immediately towed to the nearest DTNA dealership for repair.
5. Inspect the exposed splines of the steering shaft connection as shown in Fig. 2. It may be necessary to turn the steering wheel to gain adequate visibility of the splines.
If the steering shaft splines are not visible on both sides of the bolted connection, DO NOT drive the vehicle. Have it immediately towed to the nearest DTNA dealership for repair.
If the steering shaft splines are exposed on both sides of the bolted connection, go to the next inspection.
3. Steering Gear U-Joint Pinch Bolt Inspection
1. Locate the universal joint at the steering gear. See Fig. 3 and Fig. 5.
2. Check the connections between the steering shaft and the steering gear, and the nut to pinch bolt connection. See Fig. 5.
3. Inspect the nut to pinch bolt connection. There must be bolt threads exposed beyond the nut as shown in Fig. 1.
Are the bolt threads visible?
YES → Go to the next step.
NO → DO NOT drive the vehicle. Have it immediately towed to the nearest DTNA dealership for repair.
4. Inspect the exposed splines of the steering shaft connection as shown in Fig. 2. It may be necessary to turn the steering wheel to gain adequate visibility of the splines.
If the steering shaft splines are not visible on both sides of the bolted connection, DO NOT drive the vehicle. Have it immediately towed to the nearest DTNA dealership for repair.
If the steering shaft splines are exposed on both sides of the bolted connection, the vehicle may be driven to the nearest DTNA dealer for the formal inspection and to complete the recall.
Steering Column U-Joint Pinch Bolt Inspection and Repair
1. Check the base label (Form WAR259) for a completion sticker for FL937 (Form WAR260) indicating this work has been done. The base label is usually located on the passenger door about 12 inches (30 cm) below the door latch. If a sticker is present, no work is needed. If there is no sticker, proceed with the next step.
2. Park the vehicle on a level surface, shut down the engine, and set the parking brake. Chock the tires.
3. Locate the steering shaft inside the cab.
4. Remove the steering column cover.
5. Inspect the splines on the bolted steering shaft connection shown in Fig. 6.
Are the splines exposed on both sides?
YES → Go to step 7.
NO → Go to the next step.
6. Position the steering shaft to align the hole with the groove in the shaft, and install a new fastener.
7. Using a torque wrench, tighten the fastener 33 lbf·ft (45 N·m).
8. Apply torque seal on the fastener.
9. Proceed to the next inspection below.
Steering Shaft U-Joint Pinch Bolt Inspection and Repair (Front of Firewall )
1. Open the hood.
2. Locate the universal joint of the steering shaft at the front of the firewall. See Fig. 7 and Fig. 8.
3. Inspect the splines on the bolted steering shaft connection shown in Fig. 6 on page 12.
Are the splines exposed on both sides?
YES → Go to step 5.
NO → Go to the next step.
4. Position the steering shaft to align the hole with the groove in the shaft, and install a new fastener.
5. Using a torque wrench, tighten the fastener 33 lbf·ft (45 N·m).
6. Apply torque seal on the fastener.
7. Proceed to the next inspection.
Steering Gear U-Joint Pinch Bolt Inspection and Repair
1. Locate the universal joint at the steering gear. See Fig. 7 and Fig. 9.
2. Inspect the splines on the bolted steering shaft connection shown in Fig. 6
Are the splines exposed on both sides?
YES → Go to step 4.
NO → Go to the next step.
3. Position the steering shaft to align the hole with the groove in the shaft, and install a new fastener.
4. Using a torque wrench, tighten the fastener 33 lbf·ft (45 N·m).
5. Apply torque seal on the fastener.
6. Clean a spot on the base label (Form WAR259). Write the campaign number, FL937, on a blank red completion sticker (Form WAR260) to indicate the work has been completed, and attach it to the base label.
Chronology :
On or around April 15, 2022 DTNA received a report of a missing pinch bolt in the steering system. On or around April 22, 2022 another report of a mislocated pinch bolt in the same location in the steering system was received. Both trucks were manufactured at the same plant. Out of concern that the two events were related to a larger issue, on or around April 26, DTNA began an investigation. There were no other warranty claims or reports found related to the defect. Within the investigation, it was determined that the issue arose from the manufacturing at one particular plant. That manufacturing plant completed containment activities on in May 2022. Also in May 2022, DTNA decided to conduct a safety recall on the above referenced vehicles. . In August, 2022 it was determined that 5 trucks originally identified to be within the recall population, were still within DTNA’s possession. Those trucks were remedied on site and removed from the recall population.
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
FREIGHTLINER | BUSINESS CLASS M2 | 2023 |
15 Associated Documents
Defect Information Report
RMISC-22V394-8153.pdf 784.15KB
Defect Notice 573 Report
RCLRPT-22V394-5846.PDF 213.702KB
Recall Acknowledgement
RCAK-22V394-8139.pdf 783.615KB
Amended Defect Information Report
RMISC-22V394-6932.pdf 785.216KB
Recall 573 Report – July 18, 2022
RCLRPT-22V394-9817.PDF 213.701KB
Recall 573 Report – July 26, 2022
RCLRPT-22V394-7333.PDF 214.383KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V394-9962.pdf 664.872KB
Amended Defect Information Report
RMISC-22V394-5967.pdf 786.26KB
Recall 573 Report – July 26, 2022
RCLRPT-22V394-5327.PDF 214.383KB
Recall 573 Report – August 9, 2022
RCLRPT-22V394-5217.PDF 214.487KB
Amended Defect Information Report
RMISC-22V394-5604.pdf 786.618KB
Manufacturer Notices(to Dealers,etc)
RCMN-22V394-5035.pdf 1194.911KB
Recall Quarterly Report #1, 2022-3
RCLQRT-22V394-3592.PDF 211.144KB
Recall Quarterly Report #2, 2022-4
RCLQRT-22V394-3119.PDF 211.252KB
Recall Quarterly Report #3, 2023-1
RCLQRT-22V394-1664.PDF 211.336KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V394&docType=RCL
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SEOCONTENT-START
Defect / Noncompliance Information Report (Section 573.6) FL937 Date of Submission: June 3, 2022 Manufacturer: Daimler Truck North America LLC P.O. BOX 3849 Portland, Oregon 97208 Type of Report: X Safety Defect ⃝ Non-Compliance Vehicle Information Model Yr. Start: 2023 Model Yr. End: 2023 Make: Freightliner Model: Business Class M2 Production Dates: Begin: Feb 1, 2022 End: May 14, 2022 Descriptive Information: On certain vehicles, a steering component upper U joint pinch bolt may not have been properly installed and inspected. Basis for Determination of the Recall Population: Trucks built in one particular plant during the time period above that experienced a discrepancy in the steering components may not have been properly inspected for joint integrity. Number potentially involved: 3,578 vehicles Estimated percentage of involved with defect: 1% Defect / Noncompliance Description For this Defect/Noncompliance: Describe the defect or noncompliance: On certain vehicles, the Upper U Joint pinch bolt on the steering shaft may not have been properly inspected, thereby creating a risk that some small fraction of vehicles left the manufacturing line with the bolt improperly installed. Describe the safety risk: Improperly inspected joints increase the chances of an improperly installed joint. An improperly installed joint could disconnect leading to a loss of steering control and increase the risk of a crash. Identify any warning which can precede or occur: Regular maintenance intervals and pre-trip inspections require steering component inspections. It may be possible to detect loose components during routine inspections. Additionally the defect might be detected by visual recognition of the spline sticking out from the joint or from the pinch bolt groove being mislocated. If applicable, identify the manufacture of the defective or noncompliant component.: This is not applicable because the components involved were not defective. Involved Components Component Name: Pinch Bolt Component Description: Upper U Joint Connection to Stub Shaft with Pinch Bolt Component Part Number: 14-18771-000 Chronology of Defect / Noncompliance Determination Provide the chronology of events leading up to the defect decision or test data for the noncompliance decision: On or around April 15, 2022 DTNA received a report of a missing pinch bolt in the steering system. On or around April 22, 2022 another report of a mislocated pinch bolt in the same location in the steering system was received. Both trucks were manufactured at the same plant. Out of concern that the two events were related to a larger issue, on or around April 26, DTNA began an investigation. There were no other warranty claims or reports found related to the defect. Within the investigation, it was determined that the issue arose from the manufacturing at one particular plant. That manufacturing plant completed containment activities on in May 2022. Also in May 2022, DTNA decided to conduct a safety recall on the above referenced vehicles. Identify the Remedy Describe the defect/noncompliance remedy program, including the manufacture’s plan for reimbursement. Vehicles will be inspected and the joint will be re-installed correctly if needed. Repairs will be performed by Daimler Truck North America authorized service facilities. Daimler Truck North America shall be offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which will be posted with owner’s notification letter. Owners are directed to seek reimbursement through authorized dealers. Identify the Recall Schedule Describe the recall schedule for notifications.: Customer notification will be made by first class mail using Daimler Trucks North America records to determine the customers affected. Planned Dealer Notification Begin Date: 7/25/2022 Planned Dealer Notification End Date: 7/25/2022 Planned Owner Notification Begin Date: 7/25/2022 Planned Owner Notification End Date: 7/25/2022 Does DTNA plan to file inconsequentiality petition? ⃝ Yes X No Manufacturer’s identification code for this recall (if applicable): FL-937 DTNA Representative; Tiffani Torgeson Manager, Compliance and Regulatory Affairs
**************************************************************************************************************
Defect / Noncompliance Information Report (Section 573.6) FL937 Date of Submission: June 3, 2022 (Amended July 18, 2022) Manufacturer: Daimler Truck North America LLC P.O. BOX 3849 Portland, Oregon 97208 Type of Report: X Safety Defect ⃝ Non-Compliance Vehicle Information Model Yr. Start: 2023 Model Yr. End: 2023 Make: Freightliner Model: Business Class M2 Production Dates: Begin: Feb 1, 2022 End: May 14, 2022 Descriptive Information: On certain vehicles, a steering component upper U joint pinch bolt may not have been properly installed and inspected. Basis for Determination of the Recall Population: Trucks built in one particular plant during the time period above that experienced a discrepancy in the steering components may not have been properly inspected for joint integrity. Number potentially involved: 3,578 vehicles Estimated percentage of involved with defect: 1% Defect / Noncompliance Description For this Defect/Noncompliance: Describe the defect or noncompliance: On certain vehicles, the Upper U Joint pinch bolt on the steering shaft may not have been properly inspected, thereby creating a risk that some small fraction of vehicles left the manufacturing line with the bolt improperly installed. Describe the safety risk: Improperly inspected joints increase the chances of an improperly installed joint. An improperly installed joint could disconnect leading to a loss of steering control and increase the risk of a crash. Identify any warning which can precede or occur: Regular maintenance intervals and pre-trip inspections require steering component inspections. It may be possible to detect loose components during routine inspections. Additionally the defect might be detected by visual recognition of the spline sticking out from the joint or from the pinch bolt groove being mislocated. If applicable, identify the manufacture of the defective or noncompliant component.: This is not applicable because the components involved were not defective. Involved Components Component Name: Pinch Bolt Component Description: Upper U Joint Connection to Stub Shaft with Pinch Bolt Component Part Number: 14-18771-000 Chronology of Defect / Noncompliance Determination Provide the chronology of events leading up to the defect decision or test data for the noncompliance decision: On or around April 15, 2022 DTNA received a report of a missing pinch bolt in the steering system. On or around April 22, 2022 another report of a mislocated pinch bolt in the same location in the steering system was received. Both trucks were manufactured at the same plant. Out of concern that the two events were related to a larger issue, on or around April 26, DTNA began an investigation. There were no other warranty claims or reports found related to the defect. Within the investigation, it was determined that the issue arose from the manufacturing at one particular plant. That manufacturing plant completed containment activities on in May 2022. Also in May 2022, DTNA decided to conduct a safety recall on the above referenced vehicles. Identify the Remedy Describe the defect/noncompliance remedy program, including the manufacture’s plan for reimbursement. Vehicles will be inspected and the joint will be re-installed correctly if needed. Repairs will be performed by Daimler Truck North America authorized service facilities. Daimler Truck North America shall be offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which will be posted with owner’s notification letter. Owners are directed to seek reimbursement through authorized dealers. Identify the Recall Schedule Describe the recall schedule for notifications.: Customer notification will be made by first class mail using Daimler Trucks North America records to determine the customers affected. Planned Dealer Notification Begin Date: 8/01/2022 Planned Dealer Notification End Date: 8/01/2022 Planned Owner Notification Begin Date: 8/01/2022 Planned Owner Notification End Date: 8/01/2022 Does DTNA plan to file inconsequentiality petition? ⃝ Yes X No Manufacturer’s identification code for this recall (if applicable): FL-937 DTNA Representative; Tiffani Torgeson Manager, Compliance and Regulatory Affairs
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Defect / Noncompliance Information Report (Section 573.6) FL937 Date of Submission: June 3, 2022 (Amended July 18, 2022) (Amended July 26, 2022) Manufacturer: Daimler Truck North America LLC P.O. BOX 3849 Portland, Oregon 97208 Type of Report: X Safety Defect ⃝ Non-Compliance Vehicle Information Model Yr. Start: 2023 Model Yr. End: 2023 Make: Freightliner Model: Business Class M2 Production Dates: Begin: Feb 1, 2022 End: May 14, 2022 Affected Population: 2,453 Model Yr. Start: 2023 Model Yr. End: 2023 Make: Freightliner Model: 108SD Production Dates: Begin: Feb 1, 2022 End: May 14, 2022 Affected Population: 207 Model Yr. Start: 2023 Model Yr. End: 2023 Make: Freightliner Model: 114SD Production Dates: Begin: Feb 1, 2022 End: May 14, 2022 Affected Population: 918 Descriptive Information: On certain vehicles, a steering component upper U joint pinch bolt may not have been properly installed and inspected. Basis for Determination of the Recall Population: Trucks built in one particular plant during the time period above that experienced a discrepancy in the steering components may not have been properly inspected for joint integrity. Number potentially involved: 3,578 vehicles Estimated percentage of involved with defect: 1% Defect / Noncompliance Description For this Defect/Noncompliance: Describe the defect or noncompliance: On certain vehicles, the Upper U Joint pinch bolt on the steering shaft may not have been properly inspected, thereby creating a risk that some small fraction of vehicles left the manufacturing line with the bolt improperly installed. Describe the safety risk: Improperly inspected joints increase the chances of an improperly installed joint. An improperly installed joint could disconnect leading to a loss of steering control and increase the risk of a crash. Identify any warning which can precede or occur: Regular maintenance intervals and pre-trip inspections require steering component inspections. It may be possible to detect loose components during routine inspections. Additionally the defect might be detected by visual recognition of the spline sticking out from the joint or from the pinch bolt groove being mislocated. If applicable, identify the manufacture of the defective or noncompliant component.: This is not applicable because the components involved were not defective. Involved Components Component Name: Pinch Bolt Component Description: Upper U Joint Connection to Stub Shaft with Pinch Bolt Component Part Number: 14-18771-000 Chronology of Defect / Noncompliance Determination Provide the chronology of events leading up to the defect decision or test data for the noncompliance decision: On or around April 15, 2022 DTNA received a report of a missing pinch bolt in the steering system. On or around April 22, 2022 another report of a mislocated pinch bolt in the same location in the steering system was received. Both trucks were manufactured at the same plant. Out of concern that the two events were related to a larger issue, on or around April 26, DTNA began an investigation. There were no other warranty claims or reports found related to the defect. Within the investigation, it was determined that the issue arose from the manufacturing at one particular plant. That manufacturing plant completed containment activities on in May 2022. Also in May 2022, DTNA decided to conduct a safety recall on the above referenced vehicles. Identify the Remedy Describe the defect/noncompliance remedy program, including the manufacture’s plan for reimbursement. Vehicles will be inspected and the joint will be re-installed correctly if needed. Repairs will be performed by Daimler Truck North America authorized service facilities. Daimler Truck North America shall be offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which will be posted with owner’s notification letter. Owners are directed to seek reimbursement through authorized dealers. Identify the Recall Schedule Describe the recall schedule for notifications.: Customer notification will be made by first class mail using Daimler Trucks North America records to determine the customers affected. Planned Dealer Notification Begin Date: 8/01/2022 Planned Dealer Notification End Date: 8/01/2022 Planned Owner Notification Begin Date: 8/01/2022 Planned Owner Notification End Date: 8/01/2022 Does DTNA plan to file inconsequentiality petition? ⃝ Yes X No Manufacturer’s identification code for this recall (if applicable): FL-937 DTNA Representative; Tiffani Torgeson Manager, Compliance and Regulatory Affairs
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Defect / Noncompliance Information Report (Section 573.6) FL937 Date of Submission: June 3, 2022 (Amended July 18, 2022) (Amended July 26, 2022)(Amended August 9, 2022) Manufacturer: Daimler Truck North America LLC P.O. BOX 3849 Portland, Oregon 97208 Type of Report: X Safety Defect ⃝ Non-Compliance Vehicle Information Model Yr. Start: 2023 Model Yr. End: 2023 Make: Freightliner Model: Business Class M2 Production Dates: Begin: Feb 1, 2022 End: May 14, 2022 Affected Population: 2,449 Model Yr. Start: 2023 Model Yr. End: 2023 Make: Freightliner Model: 108SD Production Dates: Begin: Feb 1, 2022 End: May 14, 2022 Affected Population: 206 Model Yr. Start: 2023 Model Yr. End: 2023 Make: Freightliner Model: 114SD Production Dates: Begin: Feb 1, 2022 End: May 14, 2022 Affected Population: 918 Descriptive Information: On certain vehicles, a steering component upper U joint pinch bolt may not have been properly installed and inspected. Basis for Determination of the Recall Population: Trucks built in one particular plant during the time period above that experienced a discrepancy in the steering components may not have been properly inspected for joint integrity. Number potentially involved: 3,573 vehicles Estimated percentage of involved with defect: 1% Defect / Noncompliance Description For this Defect/Noncompliance: Describe the defect or noncompliance: On certain vehicles, the Upper U Joint pinch bolt on the steering shaft may not have been properly inspected, thereby creating a risk that some small fraction of vehicles left the manufacturing line with the bolt improperly installed. Describe the safety risk: Improperly inspected joints increase the chances of an improperly installed joint. An improperly installed joint could disconnect leading to a loss of steering control and increase the risk of a crash. Identify any warning which can precede or occur: Regular maintenance intervals and pre-trip inspections require steering component inspections. It may be possible to detect loose components during routine inspections. Additionally the defect might be detected by visual recognition of the spline sticking out from the joint or from the pinch bolt groove being mislocated. If applicable, identify the manufacture of the defective or noncompliant component.: This is not applicable because the components involved were not defective. Involved Components Component Name: Pinch Bolt Component Description: Upper U Joint Connection to Stub Shaft with Pinch Bolt Component Part Number: 14-18771-000 Chronology of Defect / Noncompliance Determination Provide the chronology of events leading up to the defect decision or test data for the noncompliance decision: On or around April 15, 2022 DTNA received a report of a missing pinch bolt in the steering system. On or around April 22, 2022 another report of a mislocated pinch bolt in the same location in the steering system was received. Both trucks were manufactured at the same plant. Out of concern that the two events were related to a larger issue, on or around April 26, DTNA began an investigation. There were no other warranty claims or reports found related to the defect. Within the investigation, it was determined that the issue arose from the manufacturing at one particular plant. That manufacturing plant completed containment activities on in May 2022. Also in May 2022, DTNA decided to conduct a safety recall on the above referenced vehicles. In August, 2022 it was determined that 5 trucks originally identified to be within the recall population, were still within DTNA’s possession. Those trucks were remedied on site and removed from the recall population. Identify the Remedy Describe the defect/noncompliance remedy program, including the manufacture’s plan for reimbursement. Vehicles will be inspected and the joint will be re-installed correctly if needed. Repairs will be performed by Daimler Truck North America authorized service facilities. Daimler Truck North America shall be offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which will be posted with owner’s notification letter. Owners are directed to seek reimbursement through authorized dealers. Identify the Recall Schedule Describe the recall schedule for notifications.: Customer notification will be made by first class mail using Daimler Trucks North America records to determine the customers affected. Planned Dealer Notification Begin Date: 8/01/2022 Planned Dealer Notification End Date: 8/01/2022 Planned Owner Notification Begin Date: 8/01/2022 Planned Owner Notification End Date: 8/01/2022 Does DTNA plan to file inconsequentiality petition? ⃝ Yes X No Manufacturer’s identification code for this recall (if applicable): FL-937 DTNA Representative; Tiffani Torgeson Manager, Compliance and Regulatory Affairs
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1 Daimler Trucks North America LLC IMPORTANT SAFETY RECALL See enclosed VIN list August 2022 FL937A NHTSA #22V-394 Subject: Freightliner Steering Assembly U-Joint Pinch Bolts This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Daimler Trucks North America LLC (DTNA), on behalf of its Freightliner Trucks Division, has decided that a defect which relates to motor vehicle safety exists on specific model year 2023 Freightliner 108SD, 114SD, and Business Class M2 vehicles manufactured February 1, 2022, through May 13, 2022. On certain vehicles, the U-joint pinch bolts on the steering assembly may have been installed incorrectly. This could lead the steering wheel to detach from the front axle wheels, resulting in a possible loss of vehicle control and increased risk of a crash. An authorized DTNA dealer will inspect the steering assembly installation and make any needed repairs. DTNA strongly advises drivers to inspect three areas on the steering assembly prior to the next trip to ensure proper installation. Please follow the Customer Inspection instructions on the following pages. If the vehicle passes the customer inspection, the vehicle can be driven. Contact an authorized DTNA dealer to arrange to have the recall performed. If the vehicle does NOT pass the customer inspection, DO NOT drive the vehicle. Have it immediately towed to the nearest DTNA dealership for repair. You may contact a DTNA dealership or local tow company to help arrange for a tow, free of charge, if the vehicle does NOT pass the customer inspection. To locate an authorized dealer, search online at https://northamerica.daimlertruck.com/contact-us/. Scroll down to “Locate a Dealer,” and select the appropriate brand. You may also confirm your vehicle’s involvement in this recall at this URL: https://dtna-dlrinfo.prd.freightliner.com:48518/VinLookup/vin-module/getVinLookupPage. The Recall will take approximately one hour and will be performed at no charge to you. You may be liable for any progressive damage that results from your failure to complete the Recall within a reasonable time after receiving notification. If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days. If you have paid to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement. Please see the reverse side of this notice for details. If you have questions about this Recall, please contact the Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address DTNA.Warranty.Campaigns@Daimlertruck.com. For other concerns, you may contact the Customer Assistance Center at (800) 385-4357. If you are not able to have the defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY: 800-424-9153); or go to http://www.nhtsa.gov. We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety. WARRANTY CAMPAIGNS DEPARTMENT Enclosure Daimler Trucks North America LLC Warranty Campaigns Department P.O. Box 4090 Port 8-4090 00.547.0712 Phone Daimler Trucks North America LLC Daimler Trucks North America LLC Warranty Campaigns Department P.O. Box 4090 Portland, OR 97208-4090 800.547.0712 Phone Reimbursement to Customers for Repairs Performed Prior to Recall If you have already paid to have this recall condition corrected you may be eligible to receive reimbursement. Requests for reimbursement may include parts and labor. Reimbursement may be limited to the amount the repair would have cost if completed by an authorized Daimler Trucks North America LLC dealer. The following documentation must be presented to your dealer for consideration for reimbursement. Please provide original or clear copies of all receipts, invoices, and repair orders that show: • The name and address of the person who paid for the repair. • The Vehicle Identification Number (VIN) of the vehicle that was repaired. • What problem occurred, what repair was done, when the repair was done. • Who repaired the vehicle. • The total cost of the repair expense that is being claimed. • Proof of payment for the repair (such as the front and back of a cancelled check or a credit card receipt). Reimbursement will be made by check from your Daimler Trucks North America LLC dealer. Please speak with your Daimler Trucks North America LLC authorized dealer concerning this matter 2 Daimler Trucks North America LLC Customer Inspection Instructions Daimler Trucks North America LLC Warranty Campaigns Department P.O. Box 4090 Portland, OR 97208-4090 800.547.0712 Phone Freightliner Steering Assembly U-Joint Pinch Bolts Follow the steps below to check the steering assembly U-joint pinch bolt installations. If any are not installed correctly, DO NOT drive the vehicle. Have it immediately towed to the nearest DTNA dealership. If the vehicle passes the customer inspection, the vehicle may be driven to the nearest DTNA dealer for the formal inspection and to complete the recall. 1. Steering Column U-Joint Pinch Bolt Inspection WARNING Do not drive the vehicle if there are no bolt threads exposed beyond the nut, or there are no splines exposed on both sides of the bolted connection. Driving the vehicle without a fully secured steering assembly could result in disengagement of the steering column and a loss of steering control, which could result in personal injury and property damage. 1. Park the vehicle on a level surface, shut down the engine, and set the parking brake. Chock the rear tires. 2. Locate the steering shaft inside the cab, as shown in Fig. 1. 3. Check the connections between the steering column and steering shaft, and the nut to pinch bolt connec- tion, as shown in Fig. 1. Remove the steering column cover to see the bolt. 4. Inspect the nut to pinch bolt connection. There must be bolt threads exposed beyond the nut as shown in Fig. 1. Are the bolt threads visible? YES → Go to the next step. NO → DO NOT drive the vehicle. Have it immediately towed to the nearest DTNA dealership for repair. 1 3 2 07/14/2022 1. Steering Nut and Pinch Bolt 2. Steering Shaft 3. Steering Column Fig. 1, Steering Pinch Bolt Location f462481 3 Daimler Trucks North America LLC Customer Inspection Instructions Daimler Trucks North America LLC Warranty Campaigns Department P.O. Box 4090 Portland, OR 97208-4090 800.547.0712 Phone 5. Inspect the exposed splines of the steering shaft connection as shown in Fig. 2. It may be necessary to turn the steering wheel to gain adequate visibility of the splines. If the steering shaft splines are not visible on both sides of the bolted connection, DO NOT drive the ve- hicle. Have it immediately towed to the nearest DTNA dealership for repair. If the steering shaft splines are exposed on both sides of the bolted connection, go to the next inspection. 07/318/2018 f462319 Fig. 2, Steering Shaft Splines 4 Daimler Trucks North America LLC Customer Inspection Instructions Daimler Trucks North America LLC Warranty Campaigns Department P.O. Box 4090 Portland, OR 97208-4090 800.547.0712 Phone 2. Steering Shaft U-Joint Pinch Bolt Inspection (Front of Firewall) 1. Open the hood. 2. Locate the universal joint of the steering shaft at the front of the firewall. See Fig. 3 and Fig. 4. 3. Check the connections between the steering column and the steering shaft at the front of the firewall, and the nut to pinch bolt connection. See Fig. 4. 5 3 4 2 1 07/21/2020 1. Steering Gear 2. Steering Gear Pinch Bolt Location 3. Steering Shaft 4. Steering Shaft Pinch Bolt Location 5. Front Firewall Fig. 3, Steering Assembly f462483 4. Inspect the nut to pinch bolt connection. There must be bolt threads exposed beyond the nut as shown in Fig. 1. Are the bolt threads visible? YES → Go to the next step. NO → DO NOT drive the vehicle. Have it immediately towed to the nearest DTNA dealership for repair. 5. Inspect the exposed splines of the steering shaft connection as shown in Fig. 2. It may be necessary to turn the steering wheel to gain adequate visibility of the splines. If the steering shaft splines are not visible on both sides of the bolted connection, DO NOT drive the ve- hicle. Have it immediately towed to the nearest DTNA dealership for repair. If the steering shaft splines are exposed on both sides of the bolted connection, go to the next inspection. 5 Daimler Trucks North America LLC Customer Inspection Instructions Daimler Trucks North America LLC Warranty Campaigns Department P.O. Box 4090 Portland, OR 97208-4090 800.547.0712 Phone 1 3 2 2 07/14/2022 1. Steering Nut and Pinch Bolt 2. Steering Shaft 3. Steering Column 1 Fig. 1, Steering Pinch Bolt Location f462481 3 07/21/2022 1. Front Firewall 2. Pinch Bolt Location 3. Steering Shaft f462485 Fig. 4, Pinch Bolt and Front Firewall Location 07/318/2018 f462319 Fig. 2, Steering Shaft Splines 6 Daimler Trucks North America LLC Customer Inspection Instructions 3. Steering Gear U-Joint Pinch Bolt Inspection 1. Locate the universal joint at the steering gear. See Fig. 3 and Fig. 5. Daimler Trucks North America LLC Warranty Campaigns Department P.O. Box 4090 Portland, OR 97208-4090 800.547.0712 Phone 2. Check the connections between the steering shaft and the steering gear, and the nut to pinch bolt connec- tion. See Fig. 5. 5 3 4 2 1 07/21/2020 1. Steering Gear 2. Steering Gear Pinch Bolt Location 3. Steering Shaft 4. Steering Shaft Pinch Bolt Location 5. Front Firewall Fig. 3, Steering Assembly f462483 3. Inspect the nut to pinch bolt connection. There must be bolt threads exposed beyond the nut as shown in Fig. 1. Are the bolt threads visible? YES → Go to the next step. NO → DO NOT drive the vehicle. Have it immediately towed to the nearest DTNA dealership for repair. 4. Inspect the exposed splines of the steering shaft connection as shown in Fig. 2. It may be necessary to turn the steering wheel to gain adequate visibility of the splines. If the steering shaft splines are not visible on both sides of the bolted connection, DO NOT drive the ve- hicle. Have it immediately towed to the nearest DTNA dealership for repair. If the steering shaft splines are exposed on both sides of the bolted connection, the vehicle may be driven to the nearest DTNA dealer for the formal inspection and to complete the recall. 7 8 Daimler Trucks North America LLC Daimler Trucks North America LLC Warranty Campaigns Department P.O. Box 4090 Portland, OR 97208-4090 800.547.0712 Phone 07/21/2022 f462484 1 2 3 1. Steering Shaft 2. Pinch Bolt Location 3. Steering Gear Fig. 5, Pinch Bolt and Steering Gear Location 07/14/2022 f462481 1 2 3 1. Steering Nut and Pinch Bolt 2. Steering Shaft 3. Steering Column Fig. 1, Steering Pinch Bolt Location 07/318/2018 f462319 Fig. 2, Steering Shaft Splines Customer Inspection Instructions
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Subject: Freightliner Steering Assembly U-Joint Pinch Bolts Models Affected: Specific model year 2023 Freightliner 108SD, 114SD, and Business Class M2 vehicles manufactured February 1, 2022, through May 13, 2022. General Information Daimler Truck North America LLC (DTNA), on behalf of its Freightliner Trucks Division, has decided that a defect which relates to motor vehicle safety exists on the vehicles mentioned above. On certain vehicles, the U-joint pinch bolts on the steering assembly may have been installed incorrectly. This could lead the steering wheel to detach from the front axle wheels, resulting in a possible loss of vehicle control and increased risk of a crash. An authorized DTNA dealer will inspect the steering assembly installation and make any needed repairs. NOTE: DTNA strongly advises drivers to inspect the steering assembly prior to the next trip to ensure proper installation. A customer inspection is included in the Notice to Owners to help determine if the vehicle is safe to drive to the dealership or if it needs to be towed. Tow charges for vehicles that DO NOT pass the customer inspection can be included in the recall claim for reimbursement. There are approximately 4,041 vehicles involved in this campaign. Additional Repairs Dealers must complete all outstanding Recall and Field Service campaigns prior to the sale or delivery of a vehicle. A Dealer will be liable for any progressive damage that results from its failure to complete campaigns before sale or delivery of a vehicle. Owners may be liable for any progressive damage that results from failure to complete campaigns within a reasonable time after receiving notification. Work Instructions Please refer to the attached work instructions. Prior to performing the campaign, check the vehicle for a completion sticker (Form WAR260). Replacement Parts Replacement parts are now available and can be obtained by ordering the kit and/or part number(s) listed below from your facing Parts Distribution Center. If our records show your dealership has ordered any vehicle(s) involved in campaign number FL937, a list of the customers and vehicle identification numbers will be available on DTNAConnect. Please refer to this list when ordering parts for this recall. Table 1 – Replacement Parts for FL937 Campaign Number Kit Number Part Description Part Number Qty. FL937A N/A BOLT-PINCH,STEERING,M10-1.25,GEOMET XL,D 14-18771-000 0-3 ea NUT-HEX,PREVAILING TORQUE,M10,GEOMET XL, 14-18772-000 0-3 ea BLANK COMPLETION STICKER WAR260 1 ea Table 1 Daimler Truck North America LLC Recall Campaign August 2022 FL937A NHTSA #22V-394 Transport Canada #2022-288 Page 1 Removed Parts U.S. and Canadian Dealers, please follow Warranty Failed Parts Tracking shipping instructions for the disposition of all removed parts. Export distributors, please destroy removed parts unless otherwise advised. Labor Allowance Table 2 – Labor Allowance Campaign Number Procedure Time Allowed (hours) SRT Code Corrective Action FL937A Inspect pinch bolts. 0. 3 996-R155A 06-Inspect Inspection; replace pinch bolt(s). 0.4 996-R155B 12-Repair Recall/Campaign Table 2 IMPORTANT: When the Recall has been completed, locate the base completion label in the appropriate location on the vehicle, and attach the red completion sticker provided in the recall kit (Form WAR260). If the vehicle does not have a base completion label, clean a spot on the appropriate location of the vehicle and first attach the base completion label (Form WAR259). If a recall kit is not required or there is no completion sticker in the kit, write the recall number on a blank sticker and attach it to the base completion label. Claims for Credit NOTE: DTNA strongly advises drivers to inspect the steering assembly prior to the next trip to ensure proper installation. A customer inspection is included in the Notice to Owners to help determine if the vehicle is safe to drive to the dealership or if it needs to be towed. Tow charges for vehicles that DO NOT pass the customer inspection can be included in the recall claim for reimbursement. You will be reimbursed for your parts, labor, and handling (landed cost for Export Distributors) by submitting your claim through the Warranty system within 30 days of completing this campaign. Please reference the following information in OWL: • Claim type is Recall Campaign. • In the Campaign field, enter the campaign number and appropriate condition code (FL937-A). • In the Primary Failed Part Number field, enter 25-FL937-000. • In the Parts field, enter the appropriate kit and/or part number(s) as shown in the Replacement Parts Table. • In the Labor field, first enter the appropriate SRT from the Labor Allowance Table. Administrative time will be included automatically as SRT 939-6010A for 0.3 hours. • The VMRS Component Code is F99-999-005 and the Cause Code is A1 – Campaign. • U.S. and Canada — Reimbursement for Prior Repairs. When a customer asks about reimbursement, please do the following: • Accept the documentation of the previous repair. • Make a brief check of the customer’s paperwork to see if the repair may be eligible for reimbursement. (See the “Copy of Owner Letter” section of this bulletin for reimbursement guidelines.) • Submit an OWL Recall Pre-Approval Request for a decision. • Include the approved amount on your claim in the Other Charges section. • Attach the documentation to the pre-approval request. • If approved, submit a based on claim for the pre-approval. • Reimburse the customer the appropriate amount. Daimler Truck North America LLC Recall Campaign August 2022 FL937A NHTSA #22V-394 Transport Canada #2022-288 Page 2 IMPORTANT: OWL must be viewed prior to performing the recall to ensure the vehicle is involved and the campaign has not been previously completed. Also, check for a completion sticker prior to beginning work. U.S. and Canadian dealers, contact the Warranty Campaigns Department via Web inquiry at DTNAConnect.com/WSC, if you have any questions or need additional information. Export distributors, submit a Web inquiry or contact your International Service Manager. U.S. and Canadian Dealers: To return excess kit inventory related to this campaign, U.S. dealers must submit a Parts Authorization Return (PAR) to the Memphis PDC. Canadian dealers must submit a PAR to their facing PDC. All kits must be in resalable condition. PAR requests must include the original purchase invoice number. Export Distributors: Excess inventory is not returnable. The letter notifying U.S. and Canadian vehicle owners is included for your reference. Please note that the National Traffic and Motor Vehicle Safety Act, as amended (Title 49, United States Code, Chapter 301), requires the owner’s vehicle(s) be corrected within a reasonable time after parts are available to you. The Act states that failure to repair a vehicle within 60 days after tender for repair shall be prima facie evidence of an unreasonable time. However, circumstances of a particular situation may reduce the 60 day period. Failure to repair a vehicle within a reasonable time can result in either the obligation to (a) replace the vehicle with an identical or reasonably equivalent vehicle, without charge, or (b) refund the purchase price in full, less a reasonable allowance for depreciation. The Act further prohibits dealers from selling a vehicle unless all outstanding recalls are performed. Any lessor is required to send a copy of the recall notification to the lessee within 10 days. Any subsequent stage manufacturer is required to forward this notice to its distributors and retail outlets within five working days. Daimler Truck North America LLC Recall Campaign August 2022 FL937A NHTSA #22V-394 Transport Canada #2022-288 Page 3 Copy of Notice to Owners For the Notice to U.S. Customers: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. For the Notice to Canadian Customers: This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. Daimler Truck North America LLC (DTNA), on behalf of its Freightliner Trucks Division, has decided that a defect which relates to motor vehicle safety exists on specific model year 2023 Freightliner 108SD, 114SD, and Business Class M2 vehicles manufactured February 1, 2022, through May 13, 2022. On certain vehicles, the U-joint pinch bolts on the steering assembly may have been installed incorrectly. This could lead the steering wheel to detach from the front axle wheels, resulting in a possible loss of vehicle control and increased risk of a crash. An authorized DTNA dealer will inspect the steering assembly installation and make any needed repairs. DTNA strongly advises drivers to inspect the steering assembly prior to the next trip to ensure proper installation. Please follow the Customer Inspection instructions on the following pages. If the vehicle passes the customer inspection, the vehicle can be driven. Contact an authorized DTNA dealer to arrange to have the recall performed. If the vehicle does NOT pass the customer inspection, DO NOT drive the vehicle. Have it immediately towed to the nearest DTNA dealership for repair. You may contact a DTNA dealership or local tow company to help arrange for a tow, free of charge, if the vehicle does NOT pass the customer inspection. To locate an authorized dealer, search online at https://northamerica.daimlertruck.com/contact-us/. Scroll down to “Locate a Dealer,” and select the appropriate brand. You may also confirm your vehicle’s involvement in this recall at this URL: https://dtna-dlrinfo.prd.freightliner.com:48518/VinLookup/vin-module/getVinLookupPage. The Recall will take approximately one hour and will be performed at no charge to you. You may be liable for any progressive damage that results from your failure to complete the Recall within a reasonable time after receiving notification. If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department in the postage-paid envelope with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days. If you have paid to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement. Please see the reverse side of this notice for details. If you have questions about this Recall, please contact the Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address dtna.warranty.campaigns@daimlertruck.com. For the Notice to U.S. Customers: If you are not able to have the defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY: 800-424-9153); or to http://www.nhtsa.gov. For the Notice to Canadian Customers: If you wish to submit a complaint about this recall, you can contact Transport Canada road safety, 80 rue Noel, Gatineau, Quebec J8Z 0A1 or call (800) 333-0510. We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety. WARRANTY CAMPAIGNS DEPARTMENT Enclosure Daimler Truck North America LLC Recall Campaign August 2022 FL937A NHTSA #22V-394 Transport Canada #2022-288 Page 4 Subject: Freightliner Steering Assembly U-Joint Pinch Bolts Reimbursement to Customers for Repairs Performed Prior to Recall If you have already paid to have this recall condition corrected you may be eligible to receive reimbursement. Requests for reimbursement may include parts and labor. Reimbursement may be limited to the amount the repair would have cost if completed by an authorized Daimler Truck North America LLC dealer. The following documentation must be presented to your dealer for consideration for reimbursement. Please provide original or clear copies of all receipts, invoices, and repair orders that show: • The name and address of the person who paid for the repair • The Vehicle Identification Number (VIN) of the vehicle that was repaired • What problem occurred, what repair was done, when the repair was done • Who repaired the vehicle • The total cost of the repair expense that is being claimed • Proof of payment for the repair (such as the front and back of a cancelled check or a credit card receipt) Reimbursement will be made by check from your Daimler Truck North America LLC dealer. Please speak with your Daimler Truck North America LLC authorized dealer concerning this matter. Daimler Truck North America LLC Recall Campaign August 2022 FL937A NHTSA #22V-394 Transport Canada #2022-288 Page 5 Copy of Notice to Owners Customer Inspection Instructions Freightliner Steering Assembly U-Joint Pinch Bolts Follow the steps below to check the steering assembly U-joint pinch bolt installations. If any are not installed correctly, DO NOT drive the vehicle. Have it immediately towed to the nearest DTNA dealership. If the vehicle passes the customer inspection, the vehicle may be driven to the nearest DTNA dealer for the formal inspection and to complete the recall. 1. Steering Column U-Joint Pinch Bolt Inspection WARNING Do not drive the vehicle if there are no bolt threads exposed beyond the nut, or there are no splines exposed on both sides of the bolted connection. Driving the vehicle without a fully secured steering assembly could result in disengagement of the steering column and a loss of steering control, which could result in personal injury and property damage. 1. Park the vehicle on a level surface, shut down the engine, and set the parking brake. Chock the rear tires. 2. Locate the steering shaft inside the cab, as shown in Fig. 1. 07/14/2022 f462481 1 2 3 1. Steering Nut and Pinch Bolt 2. Steering Shaft 3. Steering Column Fig. 1, Steering Pinch Bolt Location Daimler Truck North America LLC Recall Campaign August 2022 FL937A NHTSA #22V-394 Transport Canada #2022-288 Page 6 3. Check the connections between the steering column and steering shaft, and the nut to pinch bolt connection, as shown in Fig. 1. Remove the steering column cover to see the bolt. 4. Inspect the nut to pinch bolt connection. There must be bolt threads exposed beyond the nut as shown in Fig. 1. Are the bolt threads visible? YES → Go to the next step. NO → DO NOT drive the vehicle. Have it immediately towed to the nearest DTNA dealership for repair. 5. Inspect the exposed splines of the steering shaft connection as shown in Fig. 2. It may be necessary to turn the steering wheel to gain adequate visibility of the splines. If the steering shaft splines are not visible on both sides of the bolted connection, DO NOT drive the vehicle. Have it immediately towed to the nearest Freightliner dealership for repair. If the steering shaft splines are exposed on both sides of the bolted connection, go to the next inspection. 07/318/2018 f462319 Fig. 2, Steering Shaft Splines Daimler Truck North America LLC Recall Campaign August 2022 FL937A NHTSA #22V-394 Transport Canada #2022-288 Page 7 Customer Inspection Instructions 07/21/2020 f462483 1 2 3 5 4 1. Steering Gear 2. Steering Gear Pinch Bolt Location 3. Steering Shaft 4. Steering Shaft Pinch Bolt Location 5. Front Firewall Fig. 3, Steering Assembly Daimler Truck North America LLC Recall Campaign August 2022 FL937A NHTSA #22V-394 Transport Canada #2022-288 Page 8 Customer Inspection Instructions 2. Steering Shaft U-Joint Pinch Bolt Inspection (Front of Firewall) 1. Open the hood. 2. Locate the universal joint of the steering shaft at the front of the firewall. See Fig. 3 and Fig. 4. 3. Check the connections between the steering column and the steering shaft at the front of the firewall, and the nut to pinch bolt connection. See Fig. 4. 4. Inspect the nut to pinch bolt connection. There must be bolt threads exposed beyond the nut as shown in Fig. 1. Are the bolt threads visible? YES → Go to the next step. NO → DO NOT drive the vehicle. Have it immediately towed to the nearest DTNA dealership for repair. 5. Inspect the exposed splines of the steering shaft connection as shown in Fig. 2. It may be necessary to turn the steering wheel to gain adequate visibility of the splines. If the steering shaft splines are not visible on both sides of the bolted connection, DO NOT drive the vehicle. Have it immediately towed to the nearest DTNA dealership for repair. If the steering shaft splines are exposed on both sides of the bolted connection, go to the next inspection. Daimler Truck North America LLC Recall Campaign August 2022 FL937A NHTSA #22V-394 Transport Canada #2022-288 Page 9 07/21/2022 f462485 1 2 3 1. Front Firewall 2. Pinch Bolt Location 3. Steering Shaft Fig. 4, Pinch Bolt and Front Firewall Location 07/14/2022 f462481 1 2 3 1. Steering Nut and Pinch Bolt 2. Steering Shaft 3. Steering Column Fig. 1, Steering Pinch Bolt Location 07/318/2018 f462319 Fig. 2, Steering Shaft Splines Customer Inspection Instructions Daimler Truck North America LLC Recall Campaign August 2022 FL937A NHTSA #22V-394 Transport Canada #2022-288 Page 10 3. Steering Gear U-Joint Pinch Bolt Inspection 1. Locate the universal joint at the steering gear. See Fig. 3 and Fig. 5. 2. Check the connections between the steering shaft and the steering gear, and the nut to pinch bolt connection. See 07/21/2020 f462483 1 2 3 5 4 1. Steering Gear 2. Steering Gear Pinch Bolt Location 3. Steering Shaft 4. Steering Shaft Pinch Bolt Location 5. Front Firewall Fig. 3, Steering Assembly 3. Inspect the nut to pinch bolt connection. There must be bolt threads exposed beyond the nut as shown in Fig. 1. Are the bolt threads visible? YES → Go to the next step. NO → DO NOT drive the vehicle. Have it immediately towed to the nearest DTNA dealership for repair. 4. Inspect the exposed splines of the steering shaft connection as shown in Fig. 2. It may be necessary to turn the steering wheel to gain adequate visibility of the splines. If the steering shaft splines are not visible on both sides of the bolted connection, DO NOT drive the vehicle. Have it immediately towed to the nearest DTNA dealership for repair. If the steering shaft splines are exposed on both sides of the bolted connection, the vehicle may be driven to the nearest DTNA dealer for the formal inspection and to complete the recall. Fig. 5. Customer Inspection Instructions Daimler Truck North America LLC Recall Campaign August 2022 FL937A NHTSA #22V-394 Transport Canada #2022-288 Page 11 07/21/2022 f462484 1 2 3 1. Steering Shaft 2. Pinch Bolt Location 3. Steering Gear Fig. 5, Pinch Bolt and Steering Gear Location 07/14/2022 f462481 1 2 3 1. Steering Nut and Pinch Bolt 2. Steering Shaft 3. Steering Column Fig. 1, Steering Pinch Bolt Location 07/318/2018 f462319 Fig. 2, Steering Shaft Splines Customer Inspection Instructions Work Instructions Models Affected: Specific model year 2023 Freightliner 108SD, 114SD, and Business Class M2 vehicles manufactured February 1, 2022, through May 13, 2022. NOTE: DTNA strongly advises drivers to inspect the steering assembly prior to the next trip to ensure proper installation. A customer inspection is included in the Notice to Owners to help determine if the vehicle is safe to drive to the dealership or if it needs to be towed. Tow charges for vehicles that DO NOT pass the customer inspection can be included in the recall claim for reimbursement. Steering Column U-Joint Pinch Bolt Inspection and Repair 1. Check the base label (Form WAR259) for a completion sticker for FL937 (Form WAR260) indicating this work has been done. The base label is usually located on the passenger door about 12 inches (30 cm) below the door latch. If a sticker is present, no work is needed. If there is no sticker, proceed with the next step. 2. Park the vehicle on a level surface, shut down the engine, and set the parking brake. Chock the tires. 3. Locate the steering shaft inside the cab. 4. Remove the steering column cover. 5. Inspect the splines on the bolted steering shaft connection shown in Fig. 6. Are the splines exposed on both sides? YES → Go to step 7. NO → Go to the next step. Daimler Truck North America LLC Recall Campaign August 2022 FL937A NHTSA #22V-394 Transport Canada #2022-288 Page 12 Subject: Freightliner Steering Assembly U-Joint Pinch Bolts 07/318/2018 f462319 Fig. 6, Steering Shaft Splines 6. Position the steering shaft to align the hole with the groove in the shaft, and install a new fastener. 7. Using a torque wrench, tighten the fastener 33 lbf·ft (45 N·m). 8. Apply torque seal on the fastener. Steering Shaft U-Joint Pinch Bolt Inspection and Repair (Front of Firewall ) 1. Open the hood. 2. Locate the universal joint of the steering shaft at the front of the firewall. See Fig. 7 and Fig. 8. Daimler Truck North America LLC Recall Campaign August 2022 FL937A NHTSA #22V-394 Transport Canada #2022-288 Page 13 9. Proceed to the next inspection below. 07/21/2020 f462483 1 2 3 5 4 1. Steering Gear 2. Steering Gear Pinch Bolt Location 3. Steering Shaft 4. Steering Shaft Pinch Bolt Location 5. Front Firewall Fig. 7, Steering Assembly Daimler Truck North America LLC Recall Campaign August 2022 FL937A NHTSA #22V-394 Transport Canada #2022-288 Page 14 3. Inspect the splines on the bolted steering shaft connection shown in Fig. 6 YES → Go to step 5. NO → Go to the next step. 4. Position the steering shaft to align the hole with the groove in the shaft, and install a new fastener. 5. Using a torque wrench, tighten the fastener 33 lbf·ft (45 N·m). 6. Apply torque seal on the fastener. 07/21/2022 f462485 1 2 3 1. Front Firewall 2. Pinch Bolt Location 3. Steering Shaft Fig. 8, Pinch Bolt and Front Firewall Location Are the splines exposed on both sides? 7. Proceed to the next inspection. on page 12. Steering Gear U-Joint Pinch Bolt Inspection and Repair 1. Locate the universal joint at the steering gear. See Fig. 7 and Fig. 9. Daimler Truck North America LLC Recall Campaign August 2022 FL937A NHTSA #22V-394 Transport Canada #2022-288 Page 15 07/21/2022 f462484 1 2 3 1. Steering Shaft 2. Pinch Bolt Location 3. Steering Gear Fig. 9, Pinch Bolt and Steering Gear Location 2. Inspect the splines on the bolted steering shaft connection shown in Fig. 6 Are the splines exposed on both sides? YES → Go to step 4. NO → Go to the next step. 3. Position the steering shaft to align the hole with the groove in the shaft, and install a new fastener. on page 12. 5. Apply torque seal on the fastener. 6. Clean a spot on the base label (Form WAR259). Write the campaign number, FL937, on a blank red completion sticker (Form WAR260) to indicate the work has been completed, and attach it to the base label. Daimler Truck North America LLC Recall Campaign August 2022 FL937A NHTSA #22V-394 Transport Canada #2022-288 Page 16 4. Using a torque wrench, tighten the fastener 33 lbf·ft (45 N·m).
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-394 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Daimler Trucks North America, LLC Submission Date : JUL 18, 2022 NHTSA Recall No. : 22V-394 Manufacturer Recall No. : FL-937 Manufacturer Information : Manufacturer Name : Daimler Trucks North America, LLC Address : 4747 N. Channel Avenue Portland OR 97217-3849 Company phone : 800-745-8000 Population : Number of potentially involved : 3,578 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2023-2023 Freightliner M2 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : Trucks built in one particular plant during the time period above that experienced a discrepancy in the steering components may not have been properly inspected for joint integrity. Production Dates : FEB 01, 2022 – MAY 14, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : On certain vehicles, the Upper U Joint pinch bolt on the steering shaft may not have been properly inspected, thereby creating a risk that some small fraction of vehicles left the manufacturing line with the bolt improperly installed. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Improperly inspected joints increase the chances of an improperly installed joint. An improperly installed joint could disconnect leading to a loss of steering control and increase the risk of a crash. Description of the Cause : NR Identification of Any Warning that can Occur : Regular maintenance intervals and pre-trip inspections require steering component inspections. It may be possible to detect loose components during routine inspections. Additionally the defect might be detected by visual recognition of the spline sticking out from the joint or from the pinch bolt groove being mislocated. Part 573 Safety Recall Report 22V-394 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : Pinch Bolt Component Description : Upper U Joint Connection to Stub Shaft with Pinch Bolt Component Part Number : 14-18771-000 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : On or around April 15, 2022 DTNA received a report of a missing pinch bolt in the steering system. On or around April 22, 2022 another report of a mislocated pinch bolt in the same location in the steering system was received. Both trucks were manufactured at the same plant. Out of concern that the two events were related to a larger issue, on or around April 26, DTNA began an investigation. There were no other warranty claims or reports found related to the defect. Within the investigation, it was determined that the issue arose from the manufacturing at one particular plant. That manufacturing plant completed containment activities on in May 2022. Also in May 2022, DTNA decided to conduct a safety recall on the above referenced vehicles. Description of Remedy : Description of Remedy Program : Vehicles will be inspected and the joint will be re-installed correctly if needed. Repairs will be performed by Daimler Truck North America authorized service facilities. Daimler Truck North America shall be offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which will be posted with owner’s notification letter. Owners are directed to seek reimbursement through authorized dealers. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Part 573 Safety Recall Report 22V-394 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : NR Planned Dealer Notification Date : AUG 01, 2022 – AUG 01, 2022 Planned Owner Notification Date : AUG 01, 2022 – AUG 01, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-394 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Daimler Trucks North America, LLC Submission Date : JUL 26, 2022 NHTSA Recall No. : 22V-394 Manufacturer Recall No. : FL-937 Manufacturer Information : Manufacturer Name : Daimler Trucks North America, LLC Address : 4747 N. Channel Avenue Portland OR 97217-3849 Company phone : 800-745-8000 Population : Number of potentially involved : 3,578 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2023-2023 Freightliner M2 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : Trucks built in one particular plant during the time period above that experienced a discrepancy in the steering components may not have been properly inspected for joint integrity. 2453 Vehicles Affected. Production Dates : FEB 01, 2022 – MAY 14, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2023-2023 Freightliner 108SD Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On certain vehicles, a steering component upper U joint pinch bolt may not have been properly installed and inspected. 199 Vehicles affected. Production Dates : FEB 01, 2022 – MAY 14, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2023-2023 Freightliner 114SD Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On certain vehicles, a steering component upper U joint pinch bolt may not have been properly installed and inspected. 892 Vehicles Affected. Production Dates : FEB 01, 2022 – MAY 14, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-394 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : On certain vehicles, the Upper U Joint pinch bolt on the steering shaft may not have been properly inspected, thereby creating a risk that some small fraction of vehicles left the manufacturing line with the bolt improperly installed. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Improperly inspected joints increase the chances of an improperly installed joint. An improperly installed joint could disconnect leading to a loss of steering control and increase the risk of a crash. Description of the Cause : NR Identification of Any Warning that can Occur : Regular maintenance intervals and pre-trip inspections require steering component inspections. It may be possible to detect loose components during routine inspections. Additionally the defect might be detected by visual recognition of the spline sticking out from the joint or from the pinch bolt groove being mislocated. Involved Components : Component Name 1 : Pinch Bolt Component Description : Upper U Joint Connection to Stub Shaft with Pinch Bolt Component Part Number : 14-18771-000 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : On or around April 15, 2022 DTNA received a report of a missing pinch bolt in the steering system. On or around April 22, 2022 another report of a mislocated pinch bolt in the same location in the steering system was received. Both trucks were manufactured at the same plant. Out of concern that the two events were related to a larger issue, on or around April 26, DTNA began an investigation. There were no other warranty claims or Part 573 Safety Recall Report 22V-394 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 reports found related to the defect. Within the investigation, it was determined that the issue arose from the manufacturing at one particular plant. That manufacturing plant completed containment activities on in May 2022. Also in May 2022, DTNA decided to conduct a safety recall on the above referenced vehicles. Description of Remedy : Description of Remedy Program : Vehicles will be inspected and the joint will be re-installed correctly if needed. Repairs will be performed by Daimler Truck North America authorized service facilities. Daimler Truck North America shall be offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which will be posted with owner’s notification letter. Owners are directed to seek reimbursement through authorized dealers. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Customer notification will be made by first class mail using Daimler Trucks North America records to determine the customers affected. Planned Dealer Notification Date : AUG 01, 2022 – AUG 01, 2022 Planned Owner Notification Date : AUG 01, 2022 – AUG 01, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-394 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Daimler Trucks North America, LLC Submission Date : JUN 03, 2022 NHTSA Recall No. : 22V-394 Manufacturer Recall No. : FL-937 Manufacturer Information : Manufacturer Name : Daimler Trucks North America, LLC Address : 4747 N. Channel Avenue Portland OR 97217-3849 Company phone : 800-745-8000 Population : Number of potentially involved : 3,578 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2023-2023 Freightliner M2 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : Trucks built in one particular plant during the time period above that experienced a discrepancy in the steering components may not have been properly inspected for joint integrity. Production Dates : FEB 01, 2022 – MAY 14, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : On certain vehicles, the Upper U Joint pinch bolt on the steering shaft may not have been properly inspected, thereby creating a risk that some small fraction of vehicles left the manufacturing line with the bolt improperly installed. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Improperly inspected joints increase the chances of an improperly installed joint. An improperly installed joint could disconnect leading to a loss of steering control and increase the risk of a crash. Description of the Cause : NR Identification of Any Warning that can Occur : Regular maintenance intervals and pre-trip inspections require steering component inspections. It may be possible to detect loose components during routine inspections. Additionally the defect might be detected by visual recognition of the spline sticking out from the joint or from the pinch bolt groove being mislocated. Part 573 Safety Recall Report 22V-394 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : Pinch Bolt Component Description : Upper U Joint Connection to Stub Shaft with Pinch Bolt Component Part Number : 14-18771-000 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : On or around April 15, 2022 DTNA received a report of a missing pinch bolt in the steering system. On or around April 22, 2022 another report of a mislocated pinch bolt in the same location in the steering system was received. Both trucks were manufactured at the same plant. Out of concern that the two events were related to a larger issue, on or around April 26, DTNA began an investigation. There were no other warranty claims or reports found related to the defect. Within the investigation, it was determined that the issue arose from the manufacturing at one particular plant. That manufacturing plant completed containment activities on in May 2022. Also in May 2022, DTNA decided to conduct a safety recall on the above referenced vehicles. Description of Remedy : Description of Remedy Program : Vehicles will be inspected and the joint will be re-installed correctly if needed. Repairs will be performed by Daimler Truck North America authorized service facilities. Daimler Truck North America shall be offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which will be posted with owner’s notification letter. Owners are directed to seek reimbursement through authorized dealers. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Part 573 Safety Recall Report 22V-394 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : NR Planned Dealer Notification Date : JUL 25, 2022 – JUL 25, 2022 Planned Owner Notification Date : JUL 25, 2022 – JUL 25, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-394 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Daimler Trucks North America, LLC Submission Date : JUL 26, 2022 NHTSA Recall No. : 22V-394 Manufacturer Recall No. : FL-937 Manufacturer Information : Manufacturer Name : Daimler Trucks North America, LLC Address : 4747 N. Channel Avenue Portland OR 97217-3849 Company phone : 800-745-8000 Population : Number of potentially involved : 3,578 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2023-2023 Freightliner M2 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : Trucks built in one particular plant during the time period above that experienced a discrepancy in the steering components may not have been properly inspected for joint integrity. 2453 Vehicles Affected. Production Dates : FEB 01, 2022 – MAY 14, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2023-2023 Freightliner 108SD Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On certain vehicles, a steering component upper U joint pinch bolt may not have been properly installed and inspected. 207 Vehicles affected. Production Dates : FEB 01, 2022 – MAY 14, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2023-2023 Freightliner 114SD Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On certain vehicles, a steering component upper U joint pinch bolt may not have been properly installed and inspected. 918 Vehicles Affected. Production Dates : FEB 01, 2022 – MAY 14, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-394 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : On certain vehicles, the Upper U Joint pinch bolt on the steering shaft may not have been properly inspected, thereby creating a risk that some small fraction of vehicles left the manufacturing line with the bolt improperly installed. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Improperly inspected joints increase the chances of an improperly installed joint. An improperly installed joint could disconnect leading to a loss of steering control and increase the risk of a crash. Description of the Cause : NR Identification of Any Warning that can Occur : Regular maintenance intervals and pre-trip inspections require steering component inspections. It may be possible to detect loose components during routine inspections. Additionally the defect might be detected by visual recognition of the spline sticking out from the joint or from the pinch bolt groove being mislocated. Involved Components : Component Name 1 : Pinch Bolt Component Description : Upper U Joint Connection to Stub Shaft with Pinch Bolt Component Part Number : 14-18771-000 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : On or around April 15, 2022 DTNA received a report of a missing pinch bolt in the steering system. On or around April 22, 2022 another report of a mislocated pinch bolt in the same location in the steering system was received. Both trucks were manufactured at the same plant. Out of concern that the two events were related to a larger issue, on or around April 26, DTNA began an investigation. There were no other warranty claims or Part 573 Safety Recall Report 22V-394 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 reports found related to the defect. Within the investigation, it was determined that the issue arose from the manufacturing at one particular plant. That manufacturing plant completed containment activities on in May 2022. Also in May 2022, DTNA decided to conduct a safety recall on the above referenced vehicles. Description of Remedy : Description of Remedy Program : Vehicles will be inspected and the joint will be re-installed correctly if needed. Repairs will be performed by Daimler Truck North America authorized service facilities. Daimler Truck North America shall be offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which will be posted with owner’s notification letter. Owners are directed to seek reimbursement through authorized dealers. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Customer notification will be made by first class mail using Daimler Trucks North America records to determine the customers affected. Planned Dealer Notification Date : AUG 01, 2022 – AUG 01, 2022 Planned Owner Notification Date : AUG 01, 2022 – AUG 01, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-394 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Daimler Trucks North America, LLC Submission Date : AUG 09, 2022 NHTSA Recall No. : 22V-394 Manufacturer Recall No. : FL-937 Manufacturer Information : Manufacturer Name : Daimler Trucks North America, LLC Address : 4747 N. Channel Avenue Portland OR 97217-3849 Company phone : 800-745-8000 Population : Number of potentially involved : 3,573 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2023-2023 Freightliner M2 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : Trucks built in one particular plant during the time period above that experienced a discrepancy in the steering components may not have been properly inspected for joint integrity. 2449 Vehicles Affected. Production Dates : FEB 01, 2022 – MAY 14, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2023-2023 Freightliner 114SD Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On certain vehicles, a steering component upper U joint pinch bolt may not have been properly installed and inspected. 918 Vehicles Affected. Production Dates : FEB 01, 2022 – MAY 14, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2023-2023 Freightliner 108SD Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On certain vehicles, a steering component upper U joint pinch bolt may not have been properly installed and inspected. 206 Vehicles affected. Production Dates : FEB 01, 2022 – MAY 14, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-394 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : On certain vehicles, the Upper U Joint pinch bolt on the steering shaft may not have been properly inspected, thereby creating a risk that some small fraction of vehicles left the manufacturing line with the bolt improperly installed. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Improperly inspected joints increase the chances of an improperly installed joint. An improperly installed joint could disconnect leading to a loss of steering control and increase the risk of a crash. Description of the Cause : NR Identification of Any Warning that can Occur : Regular maintenance intervals and pre-trip inspections require steering component inspections. It may be possible to detect loose components during routine inspections. Additionally the defect might be detected by visual recognition of the spline sticking out from the joint or from the pinch bolt groove being mislocated. Involved Components : Component Name 1 : Pinch Bolt Component Description : Upper U Joint Connection to Stub Shaft with Pinch Bolt Component Part Number : 14-18771-000 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : On or around April 15, 2022 DTNA received a report of a missing pinch bolt in the steering system. On or around April 22, 2022 another report of a mislocated pinch bolt in the same location in the steering system was received. Both trucks were manufactured at the same plant. Out of concern that the two events were related to a larger issue, on or around April 26, DTNA began an investigation. There were no other warranty claims or Part 573 Safety Recall Report 22V-394 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 reports found related to the defect. Within the investigation, it was determined that the issue arose from the manufacturing at one particular plant. That manufacturing plant completed containment activities on in May 2022. Also in May 2022, DTNA decided to conduct a safety recall on the above referenced vehicles. . In August, 2022 it was determined that 5 trucks originally identified to be within the recall population, were still within DTNA’s possession. Those trucks were remedied on site and removed from the recall population. Description of Remedy : Description of Remedy Program : Vehicles will be inspected and the joint will be re-installed correctly if needed. Repairs will be performed by Daimler Truck North America authorized service facilities. Daimler Truck North America shall be offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which will be posted with owner’s notification letter. Owners are directed to seek reimbursement through authorized dealers. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Customer notification will be made by first class mail using Daimler Trucks North America records to determine the customers affected. Planned Dealer Notification Date : AUG 01, 2022 – AUG 01, 2022 Planned Owner Notification Date : AUG 01, 2022 – AUG 01, 2022 * NR – Not Reported
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