24505 – Steering Gear Shaft May Fracture – 2025 International HV, HX, LT, & MV

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February 29, 2024 NHTSA CAMPAIGN NUMBER: 24V164000

Steering Gear Shaft May Fracture

Fractured steering gear teeth can cause a loss of steering control, increasing the risk of a crash.

 

NHTSA Campaign Number: 24V164

Manufacturer Navistar, Inc.

Components STEERING

Potential Number of Units Affected 272

 

Summary

Navistar, Inc. (Navistar) is recalling certain 2025 International HV, HX, LT, and MV vehicles. The steering gear sector shaft may have been improperly heat-treated, which can cause the gear teeth to crack or fracture.

 

Remedy

Dealers will replace the steering gears, free of charge. Owner notification letters are expected to be mailed April 29, 2024. Owners may contact Navistar customer service at 1-800-448-7825. Navistar’s number for this recall is 24505.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


Chronology :

  • 01/18/2024 – R. H. Sheppard communicates to Navistar of finding a steering gear sector shaft with less
    than the required hardness during shot peen operation.
  • 01/18/2024 – Navistar initiates ship hold of all loose steering gears and vehicles at the assembly
    plants, finding 785 suspect gears out of 1,037 suspect gears, and established clean point at the Escobedo and
    San Antonio assembly plants.
  • 01/18/2024 through 02/20/2024 – Navistar conducts a search of manufacturing records to identify
    vehicles built with a suspect steering gear serial number.
  • 02/07/2024 – Navistar Product Safety, Engineering, and supplier quality meet with R. H. Sheppard to
    review and discuss the failure mode, root cause, lot code and steering gear serial number data collected by R. H.
    Sheppard.
  • 02/09/2024 – Navistar receives R.H. Sheppard’s 573 defect report for 24E-010.
  • 02/21/2024 – Navistar completes its review of manufacturing records and finalizes the Suspect
    Population
  • 02/22/2024 – Navistar declares a Safety Recall.

 


24E010 – Steering Gear Shaft May Fracture – R.H. Sheppard

 

24E010 – Steering Gear Shaft May Fracture – R.H. Sheppard

 


4 Affected Products

Vehicles

MAKE MODEL YEAR
INTERNATIONAL HV 2025
INTERNATIONAL HX 2025
INTERNATIONAL LT 2025
INTERNATIONAL MV 2025

 


2 Associated Documents

Recall Acknowledgement

RCAK-24V164-8755.pdf 731.459KB

 


Defect Notice 573 Report

RCLRPT-24V164-9530.PDF 216.603KB

 


Latest Recalls Documents

For the Latest and Most recent Recall Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V164&docType=RCL

 


 

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Last update on 2024-06-11 / Affiliate links / Images from Amazon Product Advertising API

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