“This site contains affiliate links for which OEMDTC may be compensated” |
April 11, 2024 NHTSA CAMPAIGN NUMBER: 24V260000
LED Backlight Circuit Board Failure May Cause Fire
A circuit board that overheats increases the risk of a fire.
NHTSA Campaign Number: 24V260
Manufacturer Tiffin Motorhomes, Inc.
Components EQUIPMENT
Summary
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2022-2024 Allergro Open Road, Allergro RED 360, 2024 Byway, and 2022 Phaeton motorhomes. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.
Remedy
Dealers can remove the LED backlights or terminate the circuit for the red LED lights, free of charge. Owner notification letters are expected to be mailed by May 31, 2024. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin’s number for this recall is TIF-138.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
April 4, 2024, Tiffin Motorhomes was notified by Airxcel on behalf of Suburban Manufacturing that an equipment recall had been issued for certain Suburban ovens equipped with backlit LED cooktop knobs. One model of oven involved in the recall, model # 3636, has been used by Tiffin Motorhomes in the Allegro Open Road, Allegro RED 360, Phaeton and Byway Motorhomes that were built with the option of a gas oven between March 2, 2021, and March 19, 2024. Tiffin tried to determine scope based on our production records.
Suburban states they have shipped 201 ovens to Tiffin Motorhomes production and parts department. Based on Tiffin’s production records, we have a discrepancy of approximately 100 units. Tiffin Motorhomes is waiting on further information from Suburban to narrow down the scope of the recall. An amended 573 with the total population involved will be filed as soon as we have the information from Suburban.
24E028 – LED Backlight Circuit Board Failure May Cause Fire – Suburban Slide in Range
24E028 – LED Backlight Circuit Board Failure May Cause Fire – Suburban Slide in Range
8 Affected Products
Vehicles
MAKE | MODEL | YEAR |
TIFFIN | ALLEGRO OPEN ROAD | 2022-2024 |
TIFFIN | ALLEGRO RED 360 | 2022-2024 |
TIFFIN | BYWAY | 2024 |
TIFFIN | PHAETON | 2022 |
2 Associated Documents
Defect Notice 573 Report
RCLRPT-24V260-6543.PDF 216.222KB
Recall Acknowledgement
RCAK-24V260-4638.pdf 714.064KB
Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V260&docType=RCL
- 【PORTABLE INDUCTION BURNER】Duxtop induction cooktop uses 110/120V 15 amp electrical outlet–standard in all North American homes. ETL listed and built to North American electrical standards. It is lightweight and compact for easy handling and storage. Portable induction burner is perfect for kitchen, dorm, RV, boats, and etc.
- 【HIGH ENERGY EFFICIENCY】 Choose from 20 preset power levels (100W to 1800W) and 20 preset temperature level settings (100°F to 460°F). With an 83% energy efficiency, induction burner is more efficient than traditional gas or electric stoves. Duxtop portable cooktop is perfect for bringing water to a boil quickly and for all of your cooking needs.
- 【DIGITAL LCD SENSOR】Touch control panel: child safety lock keeps the cooking and timer settings from being accidentally changed once they have been set; fast boil button; keep warm button (for 1-30 minutes at 140°F); up to 10-hour timer button.
- 【COMPATIBLE WITH MAGNETIC COOKWARE】 In order to use this and any other induction stove, you need to use cookware with a magnetic bottom. The auto-pan detection will shut the unit off automatically after 60 seconds if no cookware, or the incorrect cookware is detected. Compatible with induction cookware having a diameter of at least 5 inches, which ensures a large and uniform heated area.
- 【WARRANTY】Although induction itself is a noiseless process, there may be high pitched sounds from the cookware due to multiple layers of metals sandwiched together. Please allow the induction cooker to cool down before cleaning. 2-year manufacturer’s warranty, as well as customer service.
- Duxtop Induction Cooktop uses 120V 15 amp electrical outlet - standard in all North American homes; lightweight and compact for easy handling and storage.
- Digital control panel. Built-in count-down digital timer with 1 minute increments up to 170 minutes; 10 temperature range from 140 °F to 460 °F; 10 power levels from 200 to 1800 Watts.
- With no open flame or heating element, food does not burn-on the glass cooktop so this induction burner is easy to clean—just wipe with a damp towel. Durable 7-blade fan rapidly dissipates heat to ensure a longer product life.
- The auto-pan detection will shut the unit automatically after 60 seconds if no cookware is detected; equipped with diagnostic error message system, low and high voltage warning system; ETL approved.
- Note: In order to use this and any other induction stove, you need to use cookware with a magnetic bottom, whose diameter is at least 5 inches. 2-year manufacturer's warranty, as well as customer service.
- Practical and Portable: The highly versatile RapidTherm Induction Cooktop boasts 1800W of cooking power, and many smart features at your fingertips. ETL approved and operating at standard 120V, the lightweight electric cooktop is easy to handle and store and is the ideal size for RV’s, small apartments or anywhere you need an extra cooktop. With no hot coils or open flames, it’s the hassle-free way to create sumptuous dishes.
- Energy-Friendly: The powerful induction burner only heats the diameter of the pan, so no energy is wasted. Plus heat is instant and evenly distributed, cooking your food 50% faster than conventional gas or electric cooktops. Suitable for induction-ready cookware with flat ferrous bases (test with a magnet) such as cast iron, enameled steel, or magnetic stainless steel with base diameter between 4.8”-10.2”.
- Digital Control Panel: Swiftly choose between 4 preset programs: Hot Pot, Slow Cook, Boil and Keep Warm that will automatically switch off after cooking. Or, for maximum flexibility, make use of the 8 power levels (200-1800 Watts), wide temperature range (140-460°F), and handy extra-long 4 hour digital timer. Includes durable blade fan for overheat protection.
- Safe And Easy To Use: In order to use this and any other induction stove, you need to use cookware with a magnetic bottom. The auto-pan detection will shut the unit off automatically after 60 seconds if no cookware, or the incorrect cookware is detected. When you need to step away for a minute, use the Pause feature to temporarily stop cooking while locking in your cooking settings. When you’re all done, simply wipe with a damp cloth.
- Superior Quality With Mueller - We are here to offer you only the best quality products designed to make your life easier. If you need any help, please feel free to contact us. Our unparalleled 24/7 live telephone customer support is ready and waiting to assist with anything you need!
- MAKE ADJUSTMENTS ON-THE-FLY – Want hotter temperature or need to cook it longer? No problem. Simply adjust on-the-fly any time. Starting the cooking process over is not necessary. Gold induction cooktop’s intuitive digital controls are easy to operate, and the response is immediate.
- 51 PRE-PROGRAMMED TEMPS - Select from the 6 convenient preset temperature settings or fine tune your own temperature from 100°F to 575°F in 10°F increments. You can also add or deduct cooking time at any time.
- SHATTER-PROOF CERAMIC GLASS – There are no open flames or hot coils that can cause burns. Unlike the competition, Gold’s heating surface is heavy-duty shatter-proof ceramic glass, which was rigorously tested to withstand intense heat without shattering. It is one of the safest cooktops in the market.
- FAST and EFFICIENT – Gold heats the pot directly transferring 85% to 90% of its electro-magnetic energy to heat energy! Traditional stovetops only convert about 30% of their heat for cooking. Cook faster without wasting energy and money.
- MELT CHOCOLATE - Mastery of the double boilers is not necessary. Simply set the Gold at 120°F; add chocolates into an induction-ready pot; and stir. It will never burn. Even preparing the most delicate sauces like Hollandaise, Beurre Blanc, and Beurre Fondue is no longer daunting.
- MAKE ADJUSTMENTS ON-THE-FLY – Want hotter temperature or need to cook it longer? No problem. Simply adjust on-the-fly any time. No need to start over. Flex’s intuitive digital controls are easy to operate, and the response is immediate.
- 45 PRE-PROGRAMMED TEMPS - Select from the 6 convenient preset temperature settings or fine tune your own temperature from 100°F to 500°F in 10°F increments. You can also add or deduct cooking time at any time.
- PRECISE TEMPERATURE CONTROL – With 45 precise temperatures at your fingertips, you can keep delicate sauces warm at 100°F to grilling a juicy steak with serious grill marks at 500°F.
- SHATTER-PROOF CERAMIC GLASS – The heating surface is heavy-duty shatter-proof ceramic glass. It was rigorously tested to withstand intense heat without shattering. It is one of the safest cooktops on the market.
- SUPERIOR TECHNOLOGY - The slim design of Flex and its patented insulation technology brings the induction heating coils closer to your cookware than the competition for faster & even heating, ensuring no hot or cold spots for optimal cooking experience.
- 51 PRE-PROGRAMMED TEMPS - Select from the 6 convenient preset temperature settings or fine tune your own temperature from 100°F to 575°F in 10°F increments. You can also add or deduct cooking time at any time.
- SHATTER-PROOF CERAMIC GLASS – There are no open flames or hot coils that can cause burns. Unlike the competition, Gold’s heating surface is heavy-duty shatter-proof ceramic glass, which was rigorously tested to withstand intense heat without shattering. It is one of the safest cooktops in the market.
- MAKE ADJUSTMENTS ON-THE-FLY – Want hotter temperature or need to cook it longer? No problem. Simply adjust on-the-fly any time. Starting the cooking process over is not necessary. Gold induction cooktop’s intuitive digital controls are easy to operate, and the response is immediate.
- PRECISE TEMPERATURE CONTROL – With 51 precise temperatures at your fingertips, you can keep delicate sauces warm at 100°F to grilling a juicy steak with serious grill marks at 575°F. Nuwave Induction Cooktops are the first induction cooktops to revolutionize the industry by introducing precision temperatures to induction cooking.
- SAFETY BUILT-IN – Even if you forget, Gold will shut off automatically when the set cook time is completed. When there is no cookware on the cooktop, Gold will not start. There are no hot coils or open flames reducing the risk of burns.
- HEATS 40% FASTER (than a typical smooth top range or stove when boiling water): Whether you're cooking a family meal or heating soup, you'll enjoy fast heat up and time-saving meal preparation with this induction cooktop.
- Flexible cooking Controls with display: Choose a heat level from 1-10 or cook with an exact temperature in Fahrenheit (180-450) or Celsius (82-232) with this induction cooker.
- ZERO TO BOIL IN 7 MINUTES: You'll enjoy less waiting time every time you boil water for hot beverages or pasta. When boiling 1. 5 quarts of water from room temperature
- Versatile pan sizes: cook with everything from small 4" Diameter Saucepans up to 10" Diameter frying pans and stockpots — it's like having a fifth burner right where you need it.
- Includes induction test magnet: if it sticks to your pan, it's induction-ready cookware.
- TWO HEATING ZONES: This Professional Digital Countertop Dual Induction Cooker by NutriChef is equipped with 2 Circular Top Panel Heating Zones with Independent Configurable Temperature Zone Setting & a Digital LCD Display Screen
- MULTIPLE COOKING MODE: Switch from one cooking mode to another w/ just one press. This has a manual cooking function with fry, steam, & water mode for easy cooking, & an automatic warm function which keeps the food warm for later serving
- LOCK FUNCTION: This product is also equipped with a Built in Child Safety Lock which locks all the operating buttons of the cooktop to protect the little ones from injuries such as scalding
- ENERGY EFFICIENT: This heavy duty 120v Electric Induction cooktop cooks food by using electromagnets so no heat is lost between the cooking surface & the pot which makes it highly energy efficient & it also makes cooking a lot easier & faster
- COMPACT & VERSATILE: This double burner is compatible with steel, cast iron, enameled iron, stainless steel, flat bottom pan or pot w/ a diameter of 12 to 26 cm. Lightweight & compact, great for home / outdoor cooking & its easy to clean
- 【STAINLESS STEEL HOUSING】Induction cooktop made of high quality 18/10 stainless steel, can withstand high temperatures, humidity, and other conditions without deformation or melt. Strong metal housing allows it to support up to 100 pounds on the surface.
- 【HIGH EFFICIENCY】This induction burner has easy-touch controls with 10 power levels from 200 to 1,800 watts and a temperature settings from 120°F to 460°F / 50°C to 240°C for accurate, even heating. Operates with 90-percent energy efficiency,and it's more efficient than traditional gas stove and electric hot plate.
- 【LONG-TIME COOKING】There’ s a timer you can set for as long as 10 hours.
- 【PORTABLE & COMPACT】Induction cooktop with durable stainless steel exterior is built to last. Lightweight design can be widely used for indoors and outdoors, includes gardens, RVs, hotel rooms,cabins,boats,yacht and homes with limited kitchen space. Compact design saves valuable counter space, convenience in storage.
- 【CERTIFICATED & SAFETY】UL commercial standard 197, completely ETL & NSF approved. Safety features include auto-pan detection, over-heat protection. Designed for commercial and professional settings, such as restaurants, industrial kitchens and other catering services.
- 🍲2 IN 1 INDUCTION COOKTOP &GRILL PAN:Portable induction cooktop 2 burner with removable cast iron griddle pan can be used either as a replacement for electric indoor grills or as a stand-alone induction burner. You can enjoy versatile cooking options with our induction cooker, perfect for frying pancakes, sausages, steaks and eggs without sticking to the grill pan🔥🔥IMPORTANT NOTE: You had to put the pan/pot on the burner BEFORE turning it on or it will shows error.
- 🍳DUAL INDUCTION COOKTOP&DUAL INDEPENDENT CONTROL:This induction cooktop has two 1200W burners, with separate controls on the left and right, allowing the two heating zones to have independent and adjustable 8 power settings.Amazingly, you can set different temperatures on both sides of the induction cooktop to meet your temperature needs for different foods (The frying function is at the same temperature). Prepare multiple dishes simultaneously and impress your guests with your culinary prowess.
- 🥩VERSATILE NON-STICK GRIDDLE:With a unique combination of textured and smooth surfaces, our removable non-stick griddle offers the freedom to grill savory kebabs on one side and fry eggs or fry pancakes on the other. And grill pan provides excellent heat retention and distribution.Barbecue while keeping warm without worrying about food cooling or burning off, reducing smoke by 95 percent for a healthier dining environment.
- 🧽EASY TO CLEAN:The induction cooktop and baking tray can be separated, and the induction burner has a high-quality smooth glass surface that can be easily cleaned with a damp cloth. The smooth surface of the all cast iron baking tray is covered with a non-toxic and non stick coating, which will not leave any fried residue.
- 🙌RUBBER-COATED HANDLES: Safety meets convenience with our cooktop's rubber-coated handles. Easily remove the baking tray, even when hot, without the risk of burns or spills.
Last update on 2024-04-11 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-260
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Tiffin Motorhomes, Inc. APR 11, 2024 NHTSA Recall No. : 24V-260 Manufacturer Recall No. : TIF-138 Manufacturer Information :
Manufacturer Name : Tiffin Motorhomes, Inc.
Address : 105 2nd Street NW
PO Box 596 Red Bay AL 35582
Company phone : 999
Population :
Number of potentially involved : NR Estimated percentage with defect : NR
Vehicle Information :
Vehicle 1 : 2022-2024 TIFFIN Allegro Open Road Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : GAS
Descriptive Information : The recall population involves motorhomes built with the optional gas oven instead of the standard cooktop with convection oven microwave. The scope of the recall is still to be determined.
Production Dates : MAR 02, 2021 – MAR 19, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2022-2024 TIFFIN Allegro RED 360 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL
Descriptive Information : The recall population involves motorhomes built with the optional gas oven instead of the standard cooktop with convection oven microwave. The scope of the recall is still to be determined.
Production Dates : MAR 02, 2021 – MAR 19, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 24V-260 Page 2 Vehicle 3 : 2024-2024 TIFFIN BYWAY
Vehicle Type : Body Style :
Power Train : NR
Descriptive Information : The recall population involves motorhomes built with the optional gas oven instead of the standard cooktop with convection oven microwave. The scope of the recall is still to be determined.
Production Dates : AUG 15, 2023 – MAR 19, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2022-2022 TIFFIN PHAETON Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL
Descriptive Information : The recall population involves motorhomes built with the optional gas oven instead of the standard cooktop with convection oven microwave. The scope of the recall is still to be determined.
Production Dates : MAR 02, 2021 – OCT 11, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : On certain motorhomes built between March 2, 2021, and March 19, 2024, which were built with the option for a gas oven and were built with a Suburban brand of gas oven, the Suburban oven LED backlight printed circuit boards (PCB) are not fully coated. The lack of conformal coating in the connection passages between the layers of the PCB can allow liquid from the cooktop surface to accumulate which could result in a short circuit resulting in the failure of the PCB.
Suburban’s recall number is 24E-028.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the PCB fails, it can become overheated, and the polyethylene cover of the lights can melt and possibly ignite causing a fire.
Description of the Cause : The lack of conformal coating in the connection passages between the layers of the PCB can allow liquid from the cooktop surface to accumulate which could result in a short circuit resulting in the failure of the PCB. Identification of Any Warning
that can Occur : Owners may be alerted to a failure of the PCB if the LED backlights of the cooktop knobs remain on when the knobs are in the off position or if the LED backlights come on and stay illuminated at random. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-260 Page 3 Involved Components : Component Name 1 : Suburban Oven model 3636 Component Description : OVEN WITH 3 BURNER TOP GAS 22
Component Part Number : SUBURBAN #3636 TIFFIN PART NUMBER #5116050 Supplier Identification : Component Manufacturer
Name : Suburban Address : 676 Broadway St
Dayton Tennessee 37321
Country : United States Chronology :
April 4, 2024, Tiffin Motorhomes was notified by Airxcel on behalf of Suburban Manufacturing that an equipment recall had been issued for certain Suburban ovens equipped with backlit LED cooktop knobs. One model of oven involved in the recall, model # 3636, has been used by Tiffin Motorhomes in the Allegro Open Road, Allegro RED 360, Phaeton and Byway Motorhomes that were built with the option of a gas oven between March 2, 2021, and March 19, 2024. Tiffin tried to determine scope based on our production records.
Suburban states they have shipped 201 ovens to Tiffin Motorhomes production and parts department. Based on Tiffin’s production records, we have a discrepancy of approximately 100 units. Tiffin Motorhomes is waiting on further information from Suburban to narrow down the scope of the recall. An amended 573 with the total population involved will be filed as soon as we have the information from Suburban. Description of Remedy :
Description of Remedy Program : For the units involved in the recall, the LED backlights can be removed
from the range or the circuit powering the LED backlights can be cut and properly terminated. This work will be completed at no charge to the customer. If owners have paid for repairs prior to the recall being issued, they can submit the invoice for the repair to Tiffin Motorhomes who will reimburse the customer. How Remedy Component Differs from Recalled Component : The oven that is recalled has backlit LED control knobs and an on/off toggle switch installed on the control panel of the oven. The remedy oven has no LED lights installed in the control knobs and the toggle switch has been replaced with a flat insert. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-260
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Identify How/When Recall Condition was Corrected in Production :
After receiving notice of the recall, Tiffin placed a shipping block on any unit that had been built with the option for a Suburban gas oven. After an audit was completed in the production warehouse to identify ovens involved in the recall, the blocked units had the recalled ovens replaced with ovens not involved in the recall. All ovens equipped with LED lights are being returned to Suburban for replacement. Recall Schedule :
Description of Recall Schedule : Tiffin Motorhomes will mail a letter explaining the issue to all dealers and
owners of units involved in the recall. Notification letters will be mailed no later than May 31, 2024.
Planned Dealer Notification Date : MAY 31, 2024 – MAY 31, 2024
Planned Owner Notification Date : MAY 31, 2024 – MAY 31, 2024
* NR – Not Reported
**************************************************************************************************************
**************************************************************************************************************
SEOCONTENT-END