October 11, 2019 NHTSA CAMPAIGN NUMBER: 19E069000
Relay/Capacitor Modules May Fail/FMVSS 111
Without the mirror monitor, the driver may not be able to see hazards behind the vehicle, increasing the risk of a crash.
NHTSA Campaign Number: 19E069
Manufacturer ASA Electronics, LLC.
Components BACK OVER PREVENTION
Potential Number of Units Affected 3,775
Summary
ASA Electronics, LLC. (ASA) is recalling certain Relay/Capacitor Modules in part number PVOM74MMFFK, which was the remedy part in prior recall 19E009 for Voyager rear camera displays. The modules may prematurely fail, causing the Voyager rear camera display to have a loss of power. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Remedy
ASA will notify the affected vehicle manufacturers, and dealers for those companies will remove the relay/capacitor harness module and replace the Voyager VOM74MM mirror monitor with a revision E monitor, free of charge. The recall began November 7, 2019. Owners may contact ASA customer service at 1-877-384-4400.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
* * * IMPORTANT SAFETY RECALL 19E-069 * * *
(RECORDATARIO IMPORTANTE PROGRAMA DE SEGURIDAD)
[NAME]
[COMPANY]
[STREET ADDRESS]
[CITY, ST ZIP CODE]
Nov 7th, 2019
This notice applies to your vehicle with VIN #______
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act
This is a second recall. ASA Electronics LLC detected that the original fix which relates to motor vehicle safety in certain 2019 Sprinter work vehicles equipped with a mirror monitor (VOM74MM) that previously had a Recall 19E009 Relay/Capacitor Harness Module added to them DID NOT WORK. We urge you to have the monitor replacement installed and the harness module removed as soon as possible.
This recall condition relates to vehicles that have a Relay/Capacitor Harness Module (PVOM74MMFFK) installed under the seat in 2019 Sprinters and has a VOM74MM Mirror Monitor that has a serial number starting with “A”, “B”, “C”, or “D”.
Recall Number and Description: 19E-069 – VOM74MM Mirror Monitor Field Repair
What is the issue? On your vehicle, it may be possible for the VOM74MM mirror monitor to not turn on or be intermittent. The driver may not have the ability to see behind the vehicle to avoid an object or person increasing the risk of a crash. Please utilize the side mirrors if the mirror monitor is not working until the repair is implemented. This repair will be done free of charge.
What are we asking you To Do? Please contact 1-877-384-4400 to arrange a VOM74MM Mirror Monitor replacement to Rev E (or F) and the removal of the Relay/Capacitor Harness Module free of all charges. ASA Electronics will be happy to work with your local dealer service center or fleet maintenance shop to schedule a successful repair. The VIN number and VOM74MM serial number will be required for ASA to supply the replacement monitor and supply the instruction to inspect/remove the Relay/Capacitor Harness Module.
Service Assistance: If you have additional questions, please contact ASA’s Customer Relationship Center at 1-877-384-4400 and one of our representatives will actively assist you.
Monitor replacement and Relay/Capacitor Harness removal instructions are available if needed. Our office hours are Monday through Friday: 7:00AM – 6:00PM (EST).
If you wish to contact us through email, please send all inquiries to: [email protected]
Si necesita ayuda o tiene alguna prefunta, por favor llame al Centro de Relacion con Clientes al 1-877-384-4400
Labor Time: Monitor replacement and Relay/Capacitor Harness removal may take up to 30 minutes. However, due to service scheduling times, your service provider may need your vehicle for a longer period.
Changes: Please contact ASA’s Customer Relationship Center at 1-877-384-4400 if your address has changed or if the vehicle(s) have been sold or traded.
Complaint: If the service repair has failed or is unable to remedy the issue without charge within a reasonable time, contact ASA’s Customer Relationship Center at 1-800-688-3135. You may also submit a complaint to the Administrator, National Highway Traffic Safety
Administration, 1200 New Jersey Ave., SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov
We apologize for any inconvenience this may cause and want to assure you that, with your assistance, we will correct this condition. Your safety is important to us. Our commitment, together with your dealer, is to provide you with the highest level of service and support.
Thank you for your attention in this important matter.
1 Affected Product
Equipment
BRAND | PART NO. | PRODUCTION DATES |
ASA | RELAY/CAPACITOR MODULE | 04/01/2019 - 08/30/2019 |
5 Associated Documents
Recall Quarterly Report #1, 2019-4
RCLQRT-19E069-3257.PDF 211.135KB
Recall Quarterly Report #2, 2020-1
RCLQRT-19E069-2456.PDF 211.237KB
Owner Notification Letter(Part 577)
RCONL-19E069-8241.pdf 182.219KB
Defect Notice 573 Report
RCLRPT-19E069-3209.PDF 214.89KB
Recall Acknowledgement
RCAK-19E069-4666.pdf 244.933KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19E069&docType=RCL
For the most up to date documents from NHTSA for this Recall, click the lick above
- ►Car Rear View Camera Apply to Voltage Range From 12-24V DC Power ,With Flexible Vehicle Comatability 8M longer High Purity Copper,this is a License Plate Backup Camera without Monitor
- ►Car Dash Security Sensor Camera of Waterproof Rubber Ring Which is Made From High-Rurity Resin,With International Standard IP 69 Waterproof Property
- ►Car Reversing Backing Camera with Adjustable Lens Of Camera Find Best Position,149°Perfect View Angle Design Sure See Enough When Parking Cars
- ►Auto Backup System Vehicle Backup Cameras With AUTO-Lighting LED Lights Make Your Night Driving Much Safty
- ►Backup Camera for Car,Pickup Truck,SUV,Minivan,Tractor,Trailer and Sedans.Reversing Camera/Rear View Camera/Parking Camera.
- Plug and Play,Very easy installation.The system is powered by connecting to reverse lights for use when vehicle is in reverse gear. Or can be powered by directly connecting to a 12v source fuse box or cigarette lighter/power point/ignition switch for continuous use.
- Upgraded IP 69 Waterproof. High performance waterproof, never worry about water inside the camera. Color HD license plate camera with 149 degree viewing angle and 6 White LED Lights provide crystal clear color both at night and day.Camera is connected to monitor via direct wire (provided).
- Multifunctional 4.3 Inch LCD Display' Menu:You can adjust the parking lines's width,moving Left/Right/Up/Down to make it fits for the real condition.You can also turn it off if you do not want it.The image can be flipped between mirror (rear view) and facing (front view).You can use the camera as rear camera or front camera optional.
- 4.3 inch LCD display monitor equipped with magnetic bracket,You can rotate it 360 degrees,can be mount the monitor on dash or windshield.
- Installation instructions are included. Product has a 2 year warranty and life-time tech support,please contact us if you have any product questions.
- 【Stable and Vivid Image】With digital wireless transmission, CS-2 delivers a stable image without any interference from other signals such as Bluetooth. Equipped with a PC1058 sensor, the camera provides a vivid picture, which restores what you see behind your car directly.
- 【Accuracy - Top priority for parking】The bigger the camera angle is, the more image distortion you get when the angle over 110 degrees, which makes 110 degrees golden angle for parking. Together with the adjustable parking lines fit different heights camera installation place make CS-2 a trusted parking assistant.
- 【Ideal Camera】The waterproof standard of this camera is IP 68, the highest and lowest temperature resistance is -4°F~149°F, and the lumen rating is 0.1 at low light night. Therefore whether it is sunny or rainy, hot or cold, day or night, the camera always performs well.
- 【Easy Installation】The suction cup mount allows you to install the monitor on either windshield or dashboard. And there is no wire from monitor to camera, which eliminates the tedious installation process. What’s more, because the transmitter is cleverly designed inside the camera, there is no need to install it extra. All of these simplify the installation so that you can easily install it by yourself.
- 【Good Service】 Auto-vox offers clear user guide (installation video), 30-day money-back guarantee and 1-year warranty. 24 hours after-sales service and Professional technician team is available via our service email.
- 【2.5K Dual Cams with Wide FOV】 Dual cams provide with Ultra HD video resolution up to 2560 x 1440P (2.5K). Offer you much clearer footage capturing license plates from a distance. 170° adjustable front lens and 160° rear lens cover total 330° field of view to reduce blind area and capture more scenes on the road.
- 【Enhanced Starlight Night Vision】 Equipped with advanced Sony "Starvis" sensor, the dash cam captures sharp videos with enhanced details at extreme low light conditions. Make it a trustworthy guardian for your car all day and night.
- 【Backup Camera with Parking Assistance】 Backup camera shows rear view of the car by displaying high-resolution video streaming in the rear-view mirror. When the car is put into reverse, the screen image will display park assist lines for safe and easy parking.
- 【Loop Recording/G-sensor/Parking Monitor】 Loop Recording allows continuous recording even if the memory card reaches full capacity; G-sensor detects a sudden collision and locks the collision footage; Parking monitor functions as a surveillance camera system while the vehicle is off.
- 【Responsive 10" IPS Touch Screen】 10'' IPS anti-glare touch screen with 2.5d Glass, features better color reproduction, displays the real-time traffic on road with no lag. User-friendly interface is easy to operate with fast responsiveness.
- Backup camera with IP69K waterproof IP rate.It designed with fully sealed glue filling craft, so it waterproof function is better than IP67 and IP68, you absolutely no need to worry about water, fog or mist inside. NOTE: please separately order a suitable harness to complete installation if connect it to a factory radio/screen.
- Rear view camera with a latest HD 600TVL 1/2.7inch image sensor and 170 degree super wide viewing angle lens, that's great for you to check the invisible blind spot clearly and make parking safe and simple.
- Reverse camera housing is metal,small size and OEM style design. Also it is built in multifunctional switching loops function,you can switch it to be front view, also support guide line on/off switching and cut the purple loop to choose a vertical down-ward view from like a tailgate down view(tailgate mounting).
- Backup camera can fit most types of DC 12-24V different length vehicles. Such as Cars, Pickup Trucks, SUVs, Vans, RVs, etc. It with great night vision (low illumination level: 0.01Lux).
- Customer satisfaction is our top priority. NATIKA offer 30 days money back guarantee,24 months replacement warranty,lifetime support guarantee and 7 days-24 hours professional customer service and technical support.
- 【Stable Digital Wireless Signal】: K7 uses digital wireless signal, so you can view your rear blind spot without interference and flicker. The wireless range (33ft) is wide enough to make it work with a range of everyday vehicles.
- 【Clear, High-Quality Images】: 5″ TFT-LCD screen has enough detail, contrast and color accuracy to distinguish objects, which helps details pop. The images on the screen are clear and readable, so you know you are safely reversing.
- 【Easier Installation】: K7 uses digital wireless technology to transmit the signal between the monitor and camera. Thus you don’t have to run cables from front to rear which is much annoying parts of wiring. It would save your time and make the wiring much more simple.
- 【Adjustable Reverse Camera】: You can choose the guideline and adjust the angle of the camera up or down to suit your vehicle. As the same guideline and angle aren’t ideal for both a low-to-the-ground sedan and a taller SUV.
- 【Good low-light Vision】: Even with only the reverse lights, the obstacle behind the car can't escape your eyes. Illumination can be as low as 0.1LUX (For your reference, a night with a full moon is rated at around 0.1 Lux while sunny day rated at around 10,000 Lux).
- ►【Easy installation】Just connect the display to the supply power in the cigarette lighter, or wire it to the ignition, the camera to the reverse light or other light and you are good to go. Note:This System High Speed observation can be used up to 33ft Vehicles, Reversing can be used up to 40ft Vehicles.
- ►【HD 1080p image】1080p high definition resolution that offers clear picture quality even at night. Also the system support add 2nd wireless licence plate camera or another RV wireless camera
- ►【Multi Function】: Wireless Backup Camera System comes with functions including on/off guide lines,flip images mirrored/facing/horizontal flip/vertical flip.
- ►【Waterproof HD Camera】The camera is IP69 Waterproof. 150 degree wide viewing angle provides you larger visible area for safety even at night. Also upgraded camera can be hidden the licence plate and will not block any information.
- ►【Two years quality warranty】 A professional instruction comes in the package. Provide 2 year warranty, you can purchase this kit with confidence. Free tech support and replacement service .If you have any questions,just contact us.
- ►【Easy Installation】2021 Newly upgraded system simplies the wired connection that you only needs power to the monitor or camera and you can get the stable and clear image.
- ►【HD 1080P Image】It's a multi-tasker that offers clear graphics at an affordable price. 1080P high definition resolution that offers clear picture quality even at night.150 degree,wide viewing angle provides you larger visible area for safety even at night.
- ►【Multi-function Backing Camera】Rear View Hitch Camera is IP69 waterproof, Swtich Rear or front view etc function. Also upgraded camera that the bracket can be hidden under the license plate.
- ► 【Monitor Button Function】Guide Lines turn on/off through the buttons of the monitor,move the guide lines to right, left,up and down and adjust the line width. Also 4.3 inch monitor can switch Brightness/Contrast/Saturation/Tint/Language and reset.
- ► The system suit for old car or new car,back up camera reverse camera parking camera rear view camera for Vehicle,Car,Pickup Truck,SUV,Minivan and Sedans.We provide 2-year warranty and Free tech support and replacement service. We know you will be pleased with this camera. If you have any questions,just contact us.
- Save $ 200 in 5 Min’s DIY: No drilling, no wiring or no professional installation required! To install this wireless backup camera kit, the only tool you need is a screwdriver! Save the installation fee up to $200.
- Powered By the Sun: Solar1 maintains a charge with sunlight. You only need to charge it once a year with 30 minutes of sufficient sunlight exposure per day. Even in the rainy season,the fully charged battery can last for 2 months of average use (2~3 times per day).
- Safe Parking at Low Light Night: Solar 1 has a superior low-light vision. Even in a completely dark environment, you can reverse or park easily and safely under a low-light source like your reversing lights.
- Stable & Real-time Images: The 2.4G wireless digital frequency hopping technology prevents it from other wireless signals interference,like radio,Bluetooth or cellphone. The high-resolution sensor & 6 glass lens ensures high-definition and smooth image quality!
- High Compatibility for Multiple Vehicle Types: The signal transmission distance of Solar1 is far enough, so it fits not only small cars but also the most medium-sized vehicles such as pickup trucks, cargo vans, and the small classes of RVs ( Less than 33 ft).
- ★ Parking Safely & Effortlessly – With DoHonest Wireless Backup Camera Kit,you will be able to easily park your car even in the tiniest parking spots.Without risking damaging it and ruining your day or night! There is no battery in the backup camera,it will be safer.
- ★ Wireless Design for Easy Installation – No More Complex Wiring Problem. DoHonest 5'' LCD rear view monitor connects a build-in backup camera. It means the transmitter is build into the wireless camera, which takes the place of complicated long video cables. Make all things much easier.
- ★ Professional Waterproof Camera – You can install it anywhere near the reversing light. Suitable for most cars,vans,camping cars, trucks even RVs.No any interference with other wireless devices, ensure you have stable and high resolution image with 180M acceptance range in open areas.
- ★Multi function – Intelligent switch comes with 5 functions including on/off guide lines,flip images mirrored/facing/horizontal flip/vertical flip, adjust the width/length/downward angle for guide lines.
- ★ Super stable signal – High speed without interference, make it more convenient and safe to drive.The wireless working range is over 600ft in open area ,and under 36ft on vehicle with reverse use or under 30ft on vehicle with continuous use, no-interruption signal.We provide best customer service and 2 year warranty tech support with replacement, 24 hours after-sales service and Professional technician team is available. If there's any issue, just contact us
Last update on 2021-01-09 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2021-01-09 / Affiliate links / Images from Amazon Product Advertising API