2020-5 – 2020 Can-Am Spyder RT – Emergency Braking Situation: Possible Sudden Loss of Brake

March 27, 2020 NHTSA CAMPAIGN NUMBER: 20V186000

Possible Loss of Braking

A loss of braking ability can increase the risk of a crash.

 

NHTSA Campaign Number: 20V186

Manufacturer Bombardier Recreational Products Inc.

Components SERVICE BRAKES, HYDRAULIC

Potential Number of Units Affected 1,407

 

Summary

Bombardier Recreational Products Inc. (BRP) is recalling certain 2020 Can-Am Spyder RT motorcycles. During emergency braking situations, the support which holds the brake mechanism could break, causing a total loss of braking ability.

 

Remedy

BRP will notify owners, and dealers will install a reinforcement bracket, free of charge. The recall began April 1, 2020. Owners may contact BRP customer service at 1-888-272-9222. BRP’s number for this campaign is Bulletin 2020-5.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check for Can-Am Recalls

 

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April 1, 2020

Subject: Can-Am® Spyder RT – Emergency Braking

Situation: Possible Sudden Loss of Brake

No. 2020-5

MODEL YEAR	MODEL	ADMISSIBLE UNITS
2020	Can-Am OnRoad Spyder RT	Go to BOSSWeb/Warranty/Campaign Monitoring to know the quantity of units in your inventory impacted by this campaign
IMPORTANT –     When a vehicle comes in for service, always type the VIN in Knowledge Center tocheck for pending campaigns or alerts. –     When performing any work on a vehicle, it is good practice to connect it to BUDS2to ensure that all needed updates are done.

 

PROBLEM

In emergency braking situations, the support which holds the brake mechanism could break and cause a total loss of braking capacity. This may increase the risk of a crash.

 

SOLUTION

Install a bracket to secure the brake mechanism to the rear footrest support.

 

PARTS REQUIRED

COVID-19

In the light of the COVID-19 situation, as local authorities continue to adopt ‘Stay at Home’ policies in different parts of the world, it may affect the availability of some parts, or slow the process down. Nonetheless, we are committed to continue to provide you with the safety recall information related to vehicles and we are doing our best to reduce the potential impact that this situation may have on your business.

Order parts through regular channel.

DESCRIPTION	PART NUMBER	QTY
Footrest support kit	219800500	1
Included in the kit
Bracket	Not available separately	1
M6 x 16 Hex. flange screw	207561644	2

 

DESCRIPTION	PART NUMBER	QTY
M6 Hex. flange nut	233061414	1
Muffler clamp	707600980	1
Drill spacer	705700018	1

 

CORRECTIV EACTION

WARNING

To avoid potential burns, never touch exhaust system components immediately after the engine has been run as these components are very hot. Let engine and exhaust system cool down before performing any servicing.

1. Safely, lift the rear of the vehicle in order to have access to the master-cylinder area. Refer to the INTRODUCTION subsection in the appropriate shop manual.

Refer to appropriate online SHOP MANUAL for the lifting procedure.

2. Remove and discard the exhaust clamp.

3. Pivot the front of the secondary muffler downwards.

4. Remove the primary muffler retaining springs.

NOTE: It is highly recommended to use the following tool.

 

REQUIRED TOOL
SPRING INSTALLER/REMOVER (P/N 529 035 983)

 

5. Remove the primary muffler from the vehicle.

6. Remove and discard the screw from the brake light switch bracket.

7. Position the bracket onto the brake light switch and the footrest support.

8. Make sure the bracket edge leans on the footrest support emboss.

9. Install a new screw through the brake light switch and reinforcement brackets.

10. Tighten to specification.

 

 

TIGHTENING TORQUE
Screw	10 N•m ± 2 N•m (89 lbf•in ± 18 lbf•in)

 

11. Use the bracket as a template to drill a hole through the footrest support.

 

REQUIRED TOOL

6.5mm (1/4 in) Drill bit

Drill bit spacer (P/N 705700018)

 

NOTE: Using a 90° chuck drill makes the operation easier.

NOTICE Strictly adhering to procedure prevents from touching the master-cylinder bellow on the other side of the support.

12. Adjust the drill bit length in the drill chuck in order to have only 20mm (3/4 in) of the drill bit out of the spacer.

 

NOTE: The spacer is made for a standard 100mm (4 in) long drill bit.

 

13. Use the spacer as a guide to be sure to drill at 90° from the bracket.

 

NOTE: Keep the spacer to perform this procedure on future vehicles. Future kits might not include the spacer.

 

14. Install a new screw and nut and tighten to specification.

 

TIGHTENING TORQUE
Screw	10 N•m ± 2 N•m (89 lbf•ft ± 18 lbf•ft)

 

15. Reinstall primary and secondary mufflers.

16. Install the new exhaust clamp.

 

TIGHTENING TORQUE
Exhaust clamp	35 N•m ± 2 N•m (26 lbf•ft ± 1 lbf•ft)

 

WARRANTY

Submit a warranty claim using the following information.

For claiming procedure, refer to the DEALER/DISTRIBUTOR WARRANTY GUIDE.

Product Line	Can-Am On Road
Unit Model Year	2020
Campaign/Bulletin/ Description	7 / 2020-5 / BRAKE LOSS – BRACKET INSTALL
Total Labor time paid	0.7 hour

 

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SAFETY RECALL NOTICE

April 1, 2020

Subject:

Can-Am® Spyder RT – Emergency Braking Situation: Possible Sudden Loss of Brake

 

Dear Can-Am On-Road owner,

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. BRP has decided that a defect which relates to motor vehicle safety may exist in your vehicle. BRP is conducting a safety recall on the 2020 Can-Am Spyder RT.

 

Our records show that you own a potentially affected vehicle.

 

What is the potential problem?

In emergency braking situations, the support which holds the brake mechanism could break and cause a total loss of braking capacity. This may increase the risk of a crash.

 

Which models are involved?

Specific serial numbers of model year 2020 Can-Am Spyder RT.

 

What will BRP do?

BRP will repair your vehicle free of charge. This service should take approximately 1 hour.

 

What should you do?

• Contact your authorized BRP Can-Am On-Road dealer and schedule an appointment to have the safety recall performed on your vehicle.
• If you continue to ride your vehicle, be aware that in the event of an emergency braking situation you may lose all braking capacity. We encourage you to have your vehicle updated promptly.

Although your unit may have aftermarket modifications, you can still receive this service free of charge. The presence of these modifications, while the service is being completed, will not void any existing warranty or service contract.

 

What to do if you feel this notice is an error?

This notice was mailed to you according to the most current information we have available. If any information in this notice is incorrect, please contact BRP at your earliest convenience. If you believe that the dealer or BRP has failed or is unable to remedy the defect without charge  or within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E. Washington, D.C. 20590, or call the toll free Auto Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov.

If you are a vehicle lessor, federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days of the receipt.

Your safety and continued satisfaction with our products are a priority for us. We apologize for any inconvenience this may cause you and remain committed to facilitate the process as much as we can.

Thank you for your immediate attention to this matter.

 

Sincerely,

BRP Customer Services Department

 

———————COVID-19———————

In the light of the COVID-19 situation, as local authorities continue to adopt ‘Stay at Home’ policies in different parts of the world, we kindly ask you to contact your local dealer before paying a visit, as its business hours or services may have changed or it might be temporarily closed.

Also, please note that the current context may affect the availability of some parts, or slow the process down.

Nonetheless, we are committed to continue to provide you with the safety recall information related to your vehicle and we are doing our best to reduce the potential impact that this situation may have on you.

 

If you have questions or need assistance, or to find the nearest authorized BRP dealer:

• Visit www.brp.com

• Or call: 1-888-272-9222

8:00 AM to 8:00 PM Eastern time 7 days a week.

 

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SAFETY RECALL NOTICE

 

April 1, 2020

 

Subject:

Can-Am® Spyder RT – Emergency Braking Situation: Possible Sudden Loss of Brake

 

Dear Can-Am On-Road Dealer / Distributor,

 

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

 

BRP is conducting a safety recall on the 2020 Can-Am Spyder RT.

 

What is the potential problem?

In emergency braking situations, the support which holds the brake mechanism could break and cause a total loss of braking capacity. This may increase the risk of a crash.

 

Which models are involved?

Please note that the National Traffic and Motor Vehicle Safety Act provides that each vehicle which is subject to a recall campaign of this type must be adequately repaired within a reasonable time after the owner has tendered it for repair. Failure to repair within sixty (60) days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. The owner may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation.

 

BRP prides itself on being an industry leader and providing you, as well as our customers, with the very best information so we can collectively preserve the reputation of our products.

 

We apologize for any inconvenience this may have caused you or your customers.

 

Sincerely,

 

BRP Customer Services Department

 

———————COVID-19———————

 

In the light of the COVID-19 situation, as local authorities continue to adopt ‘Stay at Home’ policies in different parts of the world, it may affect the availability of some parts, or slow the process down.

 

Nonetheless, we are committed to continue to provide you with the safety recall information related to vehicles and we are doing our best to reduce the potential impact that this situation may have on your business.

 

If you have questions about this notice, please communicate with us:

• By submitting a BOSSWeb case. A service representative will communicate with you.

OR

• 1-800-366-6992

Eastern time Monday to Friday from 10:00 AM to 5:00 PM

 

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1 Affected Product

Vehicle

MAKE	MODEL	YEAR
CAN-AM	SPYDER RT	2020

 

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10 Associated Documents

Recall 573 Report

RCLRPT-20V186-6199.PDF 236.637KB

 

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Owner Notification Letter(Part 577)

RCONL-20V186-6067.pdf 169.364KB

 

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Recall Acknowledgement

RCAK-20V186-6024.pdf 179.335KB

 

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Remedy Instructions and TSB – Warranty Bulletin re Subject: Can-Am® Spyder RT – Emergency Braking Situation: Possible Sudden Loss of Brake

RCRIT-20V186-0208.pdf 340.513KB

 

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Defect Notice 573 Report

RCLRPT-20V186-9032.PDF 236.655KB

 

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Manufacturer Notices(to Dealers,etc) – Dealer Notification re Can-Am® Spyder RT – Emergency Braking Situation: Possible Sudden Loss of Brake

RCMN-20V186-0732.pdf 167.682KB

 

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Recall 573 Report

RCLRPT-20V186-8016.PDF 236.639KB

 

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Recall Quarterly Report #1, 2020-2

RCLQRT-20V186-7139.PDF 211.14KB

 

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Recall Quarterly Report #2, 2020-3

RCLQRT-20V186-5938.PDF 211.245KB

 

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Recall Quarterly Report #3, 2020-4

RCLQRT-20V186-2982.PDF 211.33KB

 

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V186&docType=RCL

 

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