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October 6, 2020 NHTSA CAMPAIGN NUMBER: 20E074000
Bedlift Motor Gear Failure may Allow Bed to Extend
A bed that falls unexpectedly can increase the risk of injury.
NHTSA Campaign Number: 20E074
Manufacturer Lippert Components, Inc.
Components EQUIPMENT
Potential Number of Units Affected 426
Summary
Lippert Components, Inc. (LCI) is recalling certain Electric Motors in LCI Power Bedlift systems, part number 346074. The bedlift motor may fail due to internal gear failure, causing the bed to extend from a stowed position.
Remedy
LCI will notify the recreational vehicle manufacturers that purchased the bedlift systems, and dealers for those manufacturers will replace the bedlift motors, free of charge. The recall began November 9, 2020. Owners may contact LCI customer service at 1-574-538-4514. LCI’s number for this recall is 2020-85-001.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
EUROLOFT BED LIFT MOTOR REPLACEMENT
| TSB Number: | 20E-074 |
| Product: | EuroLoft™ Bed Lift Motor |
| Date: | 10/21/2020 |
Purpose
Select motors (PN 346074) received from an LCI supplier have the potential for primary gear failure, allowing for the possibility of the bed frame to drop a short distance before the safety strap catches the bed frame assembly. This document will describe the process of removing a defective motor and replacing it with a new motor.
Note: OLD defective motors (Fig.1) have red and black wires (Fig.1A) exiting the motor, and no LCI logo on the plastic casing of the gear box cover (Fig.1B). NEW replacement motors (Fig.2) will have green and black wires (Fig.2A) exiting the motor, and a molded LCI logo on the plastic gear box cover (Fig.2B).
Safety
This document provides general instructions. Many variables can change the circumstances of any procedure, i.e. the degree of difficulty involved in the service operation and the ability level of the individual performing the operation. This document cannot begin to plot out procedures for every possibility, but will provide the general instructions for effectively installing, removing or servicing the system. In the event the skill level required is too advanced or the procedure too difficult, a certified technician should be consulted before performing the necessary operation. Failure to correctly install, remove or service the system may result in voiding the warranty, inflicting injury or even death.
The “WARNING” symbol above is a sign that a procedure has a safety risk involved and may cause death, serious personal injury, severe product and/or property damage if not performed safely and within the parameters set forth in this document.
Resources Required
- Assistant
- Two Flathead Screwdrivers
- Appropriate Sockets and Ratchet
- Super Lube® Grease
- Non-permanent Method of Marking
Preparation
All installation operations should be carried out by skilled and authorized technicians.
Instructions
Removal
- Support the bed frame at all lift strap locations, or so that all four corners cannot drop while working underneath the bed frame.
- Remove the mattress from the bed frame.
- Disconnect the main wire harness from the motor.
- Locate the drive shaft centering bracket (Fig.3) that is attached to the drive shaft, located on the opposite side of the motor support bracket (Fig.4). Mark the position of the centering bracket with a non-permanent method of marking.
- Remove the two fasteners (Fig.3) that hold the centering bracket (Fig.3) in place.
Note: Do not allow the bed support belts to unspool. If this happens, re-wrap the belts the same amount of rotations on the drive shaft.
- Slide the drive shaft off of the motor arm (Fig.4).
- Disconnect the motor from the motor support bracket by removing the three flange bolts (Fig.4) from the motor support bracket.
Note: Mark the position of the three flange bolts and the corresponding positions on the motor.
Installation
Note: When installing the new motor, grease motor arm for easier drive shaft installation.
- Align the motor arm key way (Fig.5) to the corresponding channel cut (Fig.6) on the drive shaft that is still attached to the bed frame.
- With the drive shaft key in the motor arm key way, slide the drive shaft onto the motor arm.
Note: Drive shaft will not slide onto the motor arm if it is not aligned properly.
- Attach new motor to the motor support bracket using previously-removed three flange bolts (Fig.7).
Note: To insure that cross threading does not happen, tighten bolts by hand first, prior to using hand tools.
- Place the centering bracket (Fig.8) of the previously-removed drive shaft over the corresponding channel within the bedframe.
Note: Use reference mark made in previous steps, to lineup the centering bracket.
- Support the anchor plate within the channel using two flathead screwdrivers (Fig.8), and have an assistant fasten the two previously removed fasteners into the anchor plate.
Note: With motor in place, check drive shaft to make sure it is straight.
- Check support belt tension, and that belts are wrapped evenly.
- Plug in the main wiring harness
- With mattress still removed and no load on the bedframe, test the operation of the bed.
As a supplier of components to the RV industry, safety, education and customer satisfaction are our primary concerns. Should you have any questions, please do not hesitate to contact us at (574) 537-8900 or by email at customerservice@lci1.com. Self-help tips, technical documents, product videos and a training class schedule are available at lci1.com or by downloading the MyLCI app.
Rev: 10.21.20
CCD-0004137
IMPORTANT SAFETY RECALL
NHTSA Safety Recall: 20E-074
Date: October 31, 2020
VIA EMAIL & OVERNIGHT DELIVERY
OEM CUSTOMER NOTIFICATION
This Customer Notification is sent to you in accordance with the requirements of the United States National Traffic and Motor Vehicle Safety Act.
REASON FOR THIS RECALL
Lippert Components, Inc. (“LCI”) has conducted a thorough investigation and decided that a defect which relates to motor vehicle safety exists in vehicles equipped with a certain LCI P2K Bedlift and/or Murphy Bed System installed and used on some recreational vehicles. There is the possibility of a gear in the motor experiencing an issue which could allow the bed to extend prior to the safety strap engaging. Our records indicate that your company purchased one or more of the involved bed lift systems which are the subject of this recall. The P2K Bedlifts and Murphy Bedlifts sold to you which were built with motors that are subject to the recall are listed in detail in a spreadsheet included with this notice. If these products are still in your inventory, you must not sell or install these into units. It is a violation of federal law to sell any of the listed P2K Bedlift and/or Murphy bedlift systems covered by this recall until the defect is remedied. The Bedlift Motor Replacement Instructions are enclosed with this letter.
WHAT WE WILL DO
LCI will supply replacement motors (Recall Part Number 346074), to replace on an involved P2K Bedlift of Murphy Bedlift system. LCI will also reimburse you for the labor charged by your dealers to replace the P2K Bedlift motor and/or Murphy Bedlift motor at the flat rate of 0.8 hour. The parts for the remedy are currently available.
WHAT YOU SHOULD DO
You or your dealer must replace the involved component as outlined on the attached instructions and submit a claim documenting the completed repair for payment of the labor charges. LCI’s Customer Service department may be reached at 574-538-4514 or via email at recall@lci1.com if there are any questions. LCI does not require advance contact or a pre-auth be obtained; labor allowance for this repair is 0.8 and the original motor is required to be returned. LCI will coordinate shipments of the needed replacement motor with you.
If after contacting LCI’s Customer Service you are still not satisfied we have done our best to remedy this situation, you may also submit a written complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590. You may call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153; or go to https://www.safercar.gov.) Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
We regret any inconvenience this action may cause you. As we are sure you will appreciate, the safety and quality of our products are of the utmost importance to us. Thank you for your attention and cooperation in this matter.
Sincerely,
Lippert Components, Inc.
Plant 39 – Customer Service & Aftermarket Sales – 1902 West Sample Street – South Bend, IN
46619 – Phone: 574-537-8900
1 Affected Product
Equipment
| BRAND | PART NO. | PRODUCTION DATES |
| LIPPERT | LCI POWER BEDLIFT | |
10 Associated Documents
Recall 573 Report – Amendment 2
RCLRPT-20E074-7649.PDF 214.155KB
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Recall Quarterly Report #1, 2020-4
RCLQRT-20E074-4340.PDF 211.154KB
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Recall Quarterly Report #3, 2021-2
RCLQRT-20E074-6744.PDF 211.322KB
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Remedy Instructions and TSB
RCRIT-20E074-6321.pdf 2647.181KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-20E074-5939.pdf 695.661KB
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Recall Acknowledgement
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Recall Quarterly Report #2, 2021-1
RCLQRT-20E074-5017.PDF 211.254KB
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Defect Notice 573 Report
RCLRPT-20E074-3623.PDF 214.092KB
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Recall Quarterly Report #4, 2021-3
RCLQRT-20E074-0692.PDF 211.431KB
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Recall Quarterly Report #5, 2021-4
RCLQRT-20E074-9138.PDF 211.542KB
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Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20E074&docType=RCL
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