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April 25, 2024 NHTSA CAMPAIGN NUMBER: 24E033000
Electrical Shock Risk from Unsecured Charger
An unsecured charger can be disconnected without shutting off the charger power, increasing the risk of injury from an electrical shock.
NHTSA Campaign Number: 24E033
Manufacturer Dropcases Limited
Components EQUIPMENT
Potential Number of Units Affected 1,624
Summary
Dropcases Limited is recalling certain Lectron Vortex Tesla Supercharger (NACS) to Combined Charging System (CCS) adapters. The adapter may not securely latch to the charger.
Remedy
Dropcases Limited will replace the adapter, free of charge. Owner notification letters are expected to be mailed May 3, 2024. Owners may contact Dropcases Limited customer service by email at contact@ev-lectron.com.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
On or about April 17, 2024, Dropcases LTD became aware of a user reporting in an April 15, 2024, YouTube video that they were unable to latch their unit to a Tesla Supercharger.
Dropcases LTD immediately contacted the user, requesting the return of the adapter for evaluation. Concurrently, Dropcases LTD initiated an internal investigation and root cause analysis.
By on or about the end of April 18, 2024, it was determined that an error in the supplier’s processes resulted in a limited number of non-conforming units being shipped to customers, specifically within the first 1,121 units dispatched. Out of an abundance of caution, Dropcases LTD chose to make this report.
1 Affected Product
Equipment
| BRAND | PART NO. | PRODUCTION DATES |
| LECTRON | TESLA CHARGER ADAPTER | |
3 Associated Documents
Recall 573 Report – 5/1/2024
RCLRPT-24E033-8660.PDF 214.37KB
Recall Acknowledgement
RCAK-24E033-2489.pdf 709.827KB
Defect Notice 573 Report
RCLRPT-24E033-1162.PDF 214.305KB
Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24E033&docType=RCL
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Last update on 2024-05-11 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24E-033
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Dropcases Limited MAY 01, 2024 NHTSA Recall No. : 24E-033 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Dropcases Limited
Address : 2609 Global Gateway Tower
63 Wing Hong Street Hong Kong 00 11111
Company phone : 55472824
Population :
Number of potentially involved : 1,624 Estimated percentage with defect : 70 %
Equipment Information : Brand / Trade 1 :
Model : Lectron
Vortex Plug Tesla Supercharger to CCS Adapter 500A / 1,000V Part No. : SKU: LEADPTeslaCCSBL Size : N/A, 7 x 3 x 4 inches Function : Charge adapter
Descriptive Information : The adapter enables charging at Tesla Supercharger stations for non-Tesla CCS1 electric vehicles. The issue affects the NACS latching mechanism on certain adapters.
Production Dates : MAR 14, 2024 – APR 08, 2024
Description of Defect :
Description of the Defect : Some units feature a latch pin that deviates from the intended design, impacting secure locking of the charger coupler.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the adapter does not latch securely, the charger coupler can potentially be forcibly removed by the user without depressing the NACS latch. If the adapter does not securely latch and a user attempts to disconnect it from the charger without releasing the NACS latch and cutting power from the charging station, there is a heightened risk of an electrical event, which could increase the risk of injury.
Description of the Cause : A limited number of non-conforming units were shipped to customers due to an error in the supplier’s processes. Identification of Any Warning
that can Occur : Part 573 Safety Recall Report 24E-033 Page 2 Involved Components : Component Name : Vortex Plug Tesla Supercharger to CCS Adapter Component Description : NACS latching mechanism
Component Part Number : SKU: LEADPTeslaCCSBLKUS Supplier Identification : Component Manufacturer
Name : ShenZhen Topband Co., LTD Address : Topband Industrial Park, Tangtou
Shiyan, Bao’an District Shenzhen Foreign States 518108
Country : China Chronology :
On or about April 17, 2024, Dropcases LTD became aware of a user reporting in an April 15, 2024, YouTube video that they were unable to latch their unit to a Tesla Supercharger. Dropcases LTD immediately contacted the user, requesting the return of the adapter for evaluation. Concurrently, Dropcases LTD initiated an internal investigation and root cause analysis. By on or about the end of April 18, 2024, it was determined that an error in the supplier’s processes resulted in a limited number of non-conforming units being shipped to customers, specifically within the first 1,121 units dispatched. Out of an abundance of caution, Dropcases LTD chose to make this report. Description of Remedy :
Description of Remedy Program : At no cost to the customer, Dropcases LTD will replace all units that are
the subject of this report. Customers who paid for a pre-notification remedy will be eligible for reimbursement in accordance with Dropcases LTD’s forthcoming reimbursement plan. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : The remedy component is a production adapter featuring a NACS latch pin with a straight edge to prevent the removal of the charging coupler unless the NACS latch is depressed.
The recall condition was corrected in production by implementing the correct NACS latch design, both in current and ongoing manufacturing and through updating units built with the incorrect latch design. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24E-033
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Recall Schedule :
Description of Recall Schedule : Dropcases LTD will promptly provide notice to its customers and can
begin offering the recall remedy effective immediately. Dropcases made direct consumer sales only; no other OEM or distributor notifications are needed.
Planned Dealer Notification Date : MAY 03, 2024 – MAY 03, 2024
Planned Owner Notification Date : MAY 03, 2024 – MAY 03, 2024 Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment:
Name : NR Address : NR
NR Country : NR Company Phone : NR
* NR – Not Reported
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24E-033
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Dropcases Limited APR 25, 2024 NHTSA Recall No. : 24E-033 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Dropcases Limited
Address : 2609 Global Gateway Tower
63 Wing Hong Street Hong Kong 00 11111
Company phone : 55472824
Population :
Number of potentially involved : 1,624 Estimated percentage with defect : 70 %
Equipment Information : Brand / Trade 1 :
Model : Lectron
Vortex Plug Tesla Supercharger to CCS Adapter 500A / 1,000V Part No. : SKU: LEADPTeslaCCSBL Size : N/A, 7 x 3 x 4 inches Function : Charge adapter
Descriptive Information : The adapter enables charging at Tesla Supercharger stations for non-Tesla CCS1 electric vehicles. The issue affects the NACS latching mechanism on certain adapters.
Production Dates : MAR 14, 2024 – APR 08, 2024
Description of Defect :
Description of the Defect : Some units feature a latch pin that deviates from the intended design, impacting secure locking of the charger coupler.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the adapter does not latch securely, the charger coupler can potentially be forcibly removed by the user without depressing the NACS latch. If the adapter does not securely latch and a user attempts to disconnect it from the charger without releasing the NACS latch and cutting power from the charging station, there is a heightened risk of an electrical event, which could increase the risk of injury.
Description of the Cause : A limited number of non-conforming units were shipped to customers due to an error in the supplier’s processes. Identification of Any Warning
that can Occur : Part 573 Safety Recall Report 24E-033 Page 2 Involved Components : Component Name : Vortex Plug Tesla Supercharger to CCS Adapter Component Description : NACS latching mechanism
Component Part Number : SKU: LEADPTeslaCCSBLKUS Supplier Identification : Component Manufacturer
Name : ShenZhen Topband Co., LTD Address : Topband Industrial Park, Tangtou
Shiyan, Bao’an District Shenzhen Foreign States 518108
Country : China Chronology :
On or about April 17, 2024, Dropcases LTD became aware of a user reporting in an April 15, 2024, YouTube video that they were unable to latch their unit to a Tesla Supercharger. Dropcases LTD immediately contacted the user, requesting the return of the adapter for evaluation. Concurrently, Dropcases LTD initiated an internal investigation and root cause analysis. By on or about the end of April 18, 2024, it was determined that an error in the supplier’s processes resulted in a limited number of non-conforming units being shipped to customers, specifically within the first 1,121 units dispatched. Out of an abundance of caution, Dropcases LTD chose to make this report. Description of Remedy :
Description of Remedy Program : At no cost to the customer, Dropcases LTD will replace all units that are
the subject of this report. Customers who paid for a pre-notification remedy will be eligible for reimbursement in accordance with Dropcases LTD’s forthcoming reimbursement plan. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : The remedy component is a production adapter featuring a NACS latch pin with a straight edge to prevent the removal of the charging coupler unless the NACS latch is depressed.
The recall condition was corrected in production by implementing the correct NACS latch design, both in current and ongoing manufacturing and through updating units built with the incorrect latch design. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24E-033
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Recall Schedule :
Description of Recall Schedule : Dropcases LTD will promptly provide notice to its customers and can
begin offering the recall remedy effective immediately.
Planned Dealer Notification Date : MAY 03, 2024 – MAY 03, 2024
Planned Owner Notification Date : MAY 03, 2024 – MAY 03, 2024 Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment:
Name : NR Address : NR
NR Country : NR Company Phone : NR
* NR – Not Reported
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**************************************************************************************************************
**************************************************************************************************************
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