“This site contains affiliate links for which OEMDTC may be compensated” |
April 29, 2024 NHTSA CAMPAIGN NUMBER: 24V300000
LED Backlight Circuit Board Failure May Cause Fire
A circuit board that overheats increases the risk of a fire.
NHTSA Campaign Number: 24V300000
Manufacturer Starcraft RV
Components EQUIPMENT
Potential Number of Units Affected 58
Summary
Starcraft RV (Starcraft) is recalling certain 2023 GSL fifth wheel trailers. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.
Remedy
Dealers will disconnect and cut the circuit powering the LED backlights and terminate the wiring, free of charge. Owner notification letters are expected to be mailed by May 30, 2024. Owners may contact Starcraft customer service at 1-800-283-8267. Starcraft’s number for this recall is 9902606.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
4/5/2024 Suburban notified Jayco Inc. Compliance by email of their equipment recall 24E-028 that they filed with NHTSA regarding certain slide in range models that contain Red LED backlight knobs that we purchased affected by their equipment recall 24E-028.
4/8/2024 The Warranty Incident Review Committee (WIRC) discussed the incident and elevated it to CPAC.
4/17/2024 The Corrective Preventive Action Committee (CPAC) discussed the incident and elevated it to SSC.
4/25/2024 The Safety Steering Committee (SSC) met and voted to proceed with filing a safety recall with NHTSA.
Jayco Inc. is not aware of any warranty claims or injuries related to this matter.
24E028 – LED Backlight Circuit Board Failure May Cause Fire – Suburban Slide in Range
24E028 – LED Backlight Circuit Board Failure May Cause Fire – Suburban Slide in Range
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
STARCRAFT | GSL | 2023 |
3 Associated Documents
Recall Acknowledgement
RCAK-24V300-4348.pdf 652.026KB
Defect Notice 573 Report
RCLRPT-24V300-5845.PDF 215.531KB
Recall 573 Report – 5/2/2024
RCLRPT-24V300-3797.PDF 215.52KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V300&docType=RCL
- 【PORTABLE INDUCTION BURNER】Duxtop induction cooktop uses 110/120V 15 amp electrical outlet–standard in all North American homes. ETL listed and built to North American electrical standards. It is lightweight and compact for easy handling and storage. Portable induction burner is perfect for kitchen, dorm, RV, boats, and etc.
- 【HIGH ENERGY EFFICIENCY】 Choose from 20 preset power levels (100W to 1800W) and 20 preset temperature level settings (100°F to 460°F). With an 83% energy efficiency, induction burner is more efficient than traditional gas or electric stoves. Duxtop portable cooktop is perfect for bringing water to a boil quickly and for all of your cooking needs.
- 【DIGITAL LCD SENSOR】Touch control panel: child safety lock keeps the cooking and timer settings from being accidentally changed once they have been set; fast boil button; keep warm button (for 1-30 minutes at 140°F); up to 10-hour timer button.
- 【COMPATIBLE WITH MAGNETIC COOKWARE】 In order to use this and any other induction stove, you need to use cookware with a magnetic bottom. The auto-pan detection will shut the unit off automatically after 60 seconds if no cookware, or the incorrect cookware is detected. Compatible with induction cookware having a diameter of at least 5 inches, which ensures a large and uniform heated area.
- 【WARRANTY】Although induction itself is a noiseless process, there may be high pitched sounds from the cookware due to multiple layers of metals sandwiched together. Please allow the induction cooker to cool down before cleaning. 2-year manufacturer’s warranty, as well as customer service.
- Requires induction compatible cookware. If a magent sticks well to the bottom of the pan and it is between 5-inches and 12-inches, it should be compatible.
- Duxtop Induction Cooktop uses 120V 15 amp electrical outlet - standard in all North American homes; lightweight and compact for easy handling and storage.
- Digital control panel. Built-in count-down digital timer with 1 minute increments up to 170 minutes; 10 temperature range from 140 °F to 460 °F; 10 power levels from 200 to 1800 Watts.
- With no open flame or heating element, food does not burn-on the glass cooktop so this induction burner is easy to clean—just wipe with a damp towel. Durable 7-blade fan rapidly dissipates heat to ensure a longer product life.
- The auto-pan detection will shut the unit automatically after 60 seconds if no cookware is detected; equipped with diagnostic error message system, low and high voltage warning system; ETL approved.
- Practical and Portable: The highly versatile RapidTherm Induction Cooktop boasts 1800W of cooking power, and many smart features at your fingertips. ETL approved and operating at standard 120V, the lightweight electric cooktop is easy to handle and store and is the ideal size for RV’s, small apartments or anywhere you need an extra cooktop. With no hot coils or open flames, it’s the hassle-free way to create sumptuous dishes.
- Energy-Friendly: The powerful induction burner only heats the diameter of the pan, so no energy is wasted. Plus heat is instant and evenly distributed, cooking your food 50% faster than conventional gas or electric cooktops. Suitable for induction-ready cookware with flat ferrous bases (test with a magnet) such as cast iron, enameled steel, or magnetic stainless steel with base diameter between 4.8”-10.2”.
- Digital Control Panel: Swiftly choose between 4 preset programs: Hot Pot, Slow Cook, Boil and Keep Warm that will automatically switch off after cooking. Or, for maximum flexibility, make use of the 8 temperature levels from 140-460°F (with power range from 1000-1800 Watts), and handy extra-long 4 hour digital timer. Includes durable blade fan for overheat protection.
- Safe And Easy To Use: In order to use this and any other induction stove, you need to use cookware with a magnetic bottom. The auto-pan detection will shut the unit off automatically after 60 seconds if no cookware, or the incorrect cookware is detected. When you need to step away for a minute, use the Pause feature to temporarily stop cooking while locking in your cooking settings. When you’re all done, simply wipe with a damp cloth.
- Superior Quality With Mueller - We are here to offer you only the best quality products designed to make your life easier. If you need any help, please feel free to contact us. Our unparalleled 24/7 live telephone customer support is ready and waiting to assist with anything you need!
- Induction Stove Top: This portable induction cooktop outpaces traditional induction stoves by directly heating the bottom of the pot, minimizing heat loss. This capability caters to diverse cooking requirements, including boiling, steaming, frying, and sautéing.
- Features: This electric cooktop induction cooker has many features; digital LCD, touch sensor, fast boil button, keep warm button. The child safety lock prevents accidental changes to the cooking and timer settings once they've been set.
- 10 Temperature Levels and 10 Power Settings: The induction burner provides you with two cooking options. Easily select your desired temperature ranging from 120°F to 460°F for frying. Adjust the power output from 180 Watts to 1800 Watts in cooking. The LCD control panel offers an optimal viewing angle, ensuring easy reading even from a distance. The blue screen adds a touch of luxury to your kitchen ambiance.
- Compatible with Magnetic Cookware: To utilize this induction stove, as well as any other, you'll require cookware equipped with a magnetic base. The auto-pan detection feature automatically switches off the unit when it detects either the absence of cookware or the presence of incompatible cookware. Suitable for use with induction cookware measuring up to 10 inches in diameter, providing a spacious and evenly heated surface.
- Durable and Portable Design: Crafted for longevity and style. The sleek design adds a modern touch to your kitchen, while the robust construction ensures lasting durability. Compact and lightweight, perfect for small spaces or culinary adventures on-the-go.
- 🥣2-in-1 Induction Cooktop and Griddle: Portable induction cooktop 2 burners with removable cast iron griddle pan can be used either as a replacement for electric indoor grills or as double induction burner. You can enjoy versatile cooking options with a convenient removable griddle pan, making cooking even more versatile, from delicate pancakes to sizzling steaks, perfect for cooking spaghetti, bacon, scrambled eggs,grill etc.
- 🥣2 COOKING ZONES: Using a 120V/1100W (left plate)+1100W (right plate) power supply, portable stove has two separate cooking zones, individual controls has "Knob + Touch" control design for easy cooking of a wide variety of foods and all control operations are easy to understand. When both burners are working by power setting mode at the same time, the maximum power will not exceed 1800W total.
- 🥣Removable Non-stick Griddle: Equipped with a convenient removable griddle pan and rubber handles, catering to various cooking needs. And grill pan provides excellent heat retention and distribution. Barbecue while keeping warm without worrying about food cooling or burning off, reducing smoke by 95 percent for a healthier dining environment.
- 🥣Easy To Clean: The induction burner surface is designed with black polished crystal glass, shiny and resistant. simply wipe with a damp towel. The smooth surface of the all-cast iron grill pan is covered with a non-toxic, non-stick coating that leaves no frying residue and is dishwasher safety.
- 🥣Only for Magnetic Pots and Pans: The induction hot plate works with magnetic induction cookware like cast iron, iron, steel, and enameled iron cookware (diameter is between 4.72 inches to 9.44 inches). You can use a small magnet to test whether the cookware is compatible.
- MAKE ADJUSTMENTS ON-THE-FLY – Want hotter temperature or need to cook it longer? No problem. Simply adjust on-the-fly any time. Starting the cooking process over is not necessary. Gold induction cooktop’s intuitive digital controls are easy to operate, and the response is immediate.
- 51 PRE-PROGRAMMED TEMPS - Select from the 6 convenient preset temperature settings or fine tune your own temperature from 100°F to 575°F in 10°F increments. You can also add or deduct cooking time at any time.
- SHATTER-PROOF CERAMIC GLASS – There are no open flames or hot coils that can cause burns. Unlike the competition, Gold’s heating surface is heavy-duty shatter-proof ceramic glass, which was rigorously tested to withstand intense heat without shattering. It is one of the safest cooktops in the market.
- FAST and EFFICIENT – Gold heats the pot directly transferring 85% to 90% of its electro-magnetic energy to heat energy! Traditional stovetops only convert about 30% of their heat for cooking. Cook faster without wasting energy and money.
- MELT CHOCOLATE - Mastery of the double boilers is not necessary. Simply set the Gold at 120°F; add chocolates into an induction-ready pot; and stir. It will never burn. Even preparing the most delicate sauces like Hollandaise, Beurre Blanc, and Beurre Fondue is no longer daunting.
- 【Ultra-thin】With its sleek 0.9-inch ultra-thin profile, this portable induction cooktop exudes the sleekness of a tablet, making it effortlessly portable and space-saving. Adding a touch of elegance to your kitchen space, it's the perfect blend of fashion and functionality.
- 【Super Fast】Unlike the competition, our induction burner utilizes PURE COPPER coils, greatly enhancing its efficiency. By directly heating pot, it converts 90% of electromagnetic energy into heat! Traditional stoves typically only transfer about 30% of heat for cooking. This means faster cooking, less energy and money wasted.
- 【100W Low-power Heating】Many induction cooktops exhibit unstable heating at low power below 600W, but our cooktop offers reliable 100W low-power heating for stable temperature control. Ideal for Sous-vide, poaching, slow cooking, simmering, keeping warm, and tasks like melting chocolate and butter.
- 【Versatile 10-Power Levels】Induction cooktop has ten adjustable power levels (100W~1200w) that perfect for daily cooking. It can handle various cooking tasks, from melting to boiling, from basic meals to holiday cooking, making it a versatile addition to any kitchen.
- 【User-Friendly】Our countertop burner is designed for ease of use and understanding. Its simple controls and user-friendly interface make your cooking experience more enjoyable. With intuitive buttons and precise touch controls, operation is effortless, ensuring a hassle-free cooking experience!
- MAKE ADJUSTMENTS ON-THE-FLY – Want hotter temperature or need to cook it longer? No problem. Simply adjust on-the-fly any time. No need to start over. Flex’s intuitive digital controls are easy to operate, and the response is immediate.
- 45 PRE-PROGRAMMED TEMPS - Select from the 6 convenient preset temperature settings or fine tune your own temperature from 100°F to 500°F in 10°F increments. You can also add or deduct cooking time at any time.
- PRECISE TEMPERATURE CONTROL – With 45 precise temperatures at your fingertips, you can keep delicate sauces warm at 100°F to grilling a juicy steak with serious grill marks at 500°F.
- SHATTER-PROOF CERAMIC GLASS – The heating surface is heavy-duty shatter-proof ceramic glass. It was rigorously tested to withstand intense heat without shattering. It is one of the safest cooktops on the market.
- SUPERIOR TECHNOLOGY - The slim design of Flex and its patented insulation technology brings the induction heating coils closer to your cookware than the competition for faster & even heating, ensuring no hot or cold spots for optimal cooking experience.
- Induction technology for fast heat-up and consistent heat throughout cooking. Must use with induction-ready cookware
- Dual heat settings: 8 settings on the left burner, 5 settings on the right burner. Dimensions: LWH: 14.25" x 23.5" x 2.5"
- Individual 150-minute timers and ON/OFF switches for each burner
- Heat turns off 30 seconds after pot or pan is removed.UC Cubic Feet: 1.38
- RENEWED - The PIC Flex looks and works like new and has been inspected and refurbished by NuWave using genuine NuWave parts.
- MAKE ADJUSTMENTS ON-THE-FLY – Want hotter temperature or need to cook it longer? No problem. Simply adjust on-the-fly any time. No need to start over. Flex’s intuitive digital controls are easy to operate, and the response is immediate.
- 45 PRE-PROGRAMMED TEMPS - Select from the 6 convenient preset temperature settings or fine tune your own temperature from 100°F to 500°F in 10°F increments. You can also add or deduct cooking time at any time.
- PRECISE TEMPERATURE CONTROL – With 45 precise temperatures at your fingertips, you can keep delicate sauces warm at 100°F to grilling a juicy steak with serious grill marks at 500°F.
- SHATTER-PROOF CERAMIC GLASS – The heating surface is heavy-duty shatter-proof ceramic glass. It was rigorously tested to withstand intense heat without shattering. It is one of the safest cooktops on the market.
Last update on 2024-06-10 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-300
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Starcraft RV APR 29, 2024 NHTSA Recall No. : 24V-300 Manufacturer Recall No. : 9902606
Manufacturer Information :
Manufacturer Name : Starcraft RV
Address : 903 South Main Street
P.O. Box 460 Middlebury IN 46540 Company phone : 800-945-4787
Population :
Number of potentially involved : 58 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2023-2023 Starcraft RV GSL FW Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR
Descriptive Information : Suburban Manufacturing provided Jayco Inc. with a list of slide in range models that we purchased affected by their equipment recall 24E-028. Our Regulatory Compliance Team determined the scope from our production records.
Production Dates : FEB 21, 2023 – JUN 13, 2023 VIN Range 1 : Begin : 1SACX0BR3P3JA5053 End : 1SACX0BUXP3JD5073 ✔ Not sequential Description of Defect :
Description of the Defect : The LED backlight printed circuit boards (PCB) are not fully coated. The lack of conformal coating in the connection passages between the layers of the PCB can allow liquid from the cooktop surface to accumulate which could result in a short circuit resulting in the failure of the PCB.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the PCB fails, it can be come overheated and the polyethylene cover of the lights can melt and possibly ignite causing a fire.
Description of the Cause : The PCBs did not have the correct amount of conformal coating to properly seal the circuit board from contamination. Identification of Any Warning
that can Occur : The LED backlights of the cooktop knobs can remain on even when they are in the off position. The LED backlights can come on and stay illuminated at random.
Involved Components : Part 573 Safety Recall Report 24V-300 Page 2 Component Name 1 : LED Lighting Board
Component Description : Printed Circuit Board with Mounted LED Lights Component Part Number : 233583, 233584, 233592, 233593 Supplier Identification : Component Manufacturer
Name : ZFan Technologies Inc Address : 11910 Oak Creek Parkway
Huntley Illinois 60142
Country : United States Chronology :
4/5/2024 Suburban notified Jayco Inc. Compliance by email of their equipment recall 24E-028 that they filed with NHTSA regarding certain slide in range models that contain Red LED backlight knobs that we purchased affected by their equipment recall 24E-028.
4/8/2024 The Warranty Incident Review Committee (WIRC) discussed the incident and elevated it to CPAC. 4/17/2024 The Corrective Preventive Action Committee (CPAC) discussed the incident and elevated it to SSC. 4/25/2024 The Safety Steering Committee (SSC) met and voted to proceed with filing a safety recall with NHTSA.
Jayco Inc. is not aware of any warranty claims or injuries related to this matter. Description of Remedy :
Description of Remedy Program : The remedy for the defect will be to disconnect and cut the circuit
powering all of the LED backlights and properly terminate all of the wiring. The remedy will be done at no cost to the owner.
Repairs made prior to the recall will be reimbursed in accordance with our Recall Reimbursement Plan on file with NHTSA.
Jayco will notify affected retail owners and dealers. Jayco will file completion reports. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : The remedied range will have all of the LED backlight wiring disconnected and cut. The wiring will be properly terminated.
The lights were removed from production starting March 6, 2024. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-300
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Recall Schedule :
Description of Recall Schedule : Jayco will notify its dealers and affected retail owners.
Planned Dealer Notification Date : MAY 30, 2024 – MAY 30, 2024
Planned Owner Notification Date : MAY 30, 2024 – MAY 30, 2024
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-300
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Starcraft RV MAY 02, 2024 NHTSA Recall No. : 24V-300 Manufacturer Recall No. : 9902606
Manufacturer Information :
Manufacturer Name : Starcraft RV
Address : 903 South Main Street
P.O. Box 460 Middlebury IN 46540 Company phone : 800-945-4787
Population :
Number of potentially involved : 58 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2023-2023 Starcraft RV GSL FW Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR
Descriptive Information : Suburban Manufacturing provided Jayco Inc. with a list of slide in range models that we purchased affected by their equipment recall 24E-028. Our Regulatory Compliance Team determined the scope from our production records.
Production Dates : FEB 21, 2023 – JUN 13, 2023 VIN Range 1 : Begin : 1SACX0BR3P3JA5053 End : 1SACX0BUXP3JD5073 ✔ Not sequential Description of Defect :
Description of the Defect : The LED backlight printed circuit boards (PCB) are not fully coated. The lack of conformal coating in the connection passages between the layers of the PCB can allow liquid from the cooktop surface to accumulate which could result in a short circuit resulting in the failure of the PCB.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the PCB fails, it can be come overheated and the polyethylene cover of the lights can melt and possibly ignite causing a fire.
Description of the Cause : The PCBs did not have the correct amount of conformal coating to properly seal the circuit board from contamination. Identification of Any Warning
that can Occur : The LED backlights of the cooktop knobs can remain on even when they are in the off position. The LED backlights can come on and stay illuminated at random.
Involved Components : Part 573 Safety Recall Report 24V-300 Page 2 Component Name 1 : LED Lighting Board
Component Description : Printed Circuit Board with Mounted LED Lights Component Part Number : 233583, 233584, 233592, 233593 Supplier Identification : Component Manufacturer
Name : Suburban Manufacturing Co Address : 676 Broadway St.
Dayton Tennessee 37321
Country : United States Chronology :
4/5/2024 Suburban notified Jayco Inc. Compliance by email of their equipment recall 24E-028 that they filed with NHTSA regarding certain slide in range models that contain Red LED backlight knobs that we purchased affected by their equipment recall 24E-028.
4/8/2024 The Warranty Incident Review Committee (WIRC) discussed the incident and elevated it to CPAC. 4/17/2024 The Corrective Preventive Action Committee (CPAC) discussed the incident and elevated it to SSC. 4/25/2024 The Safety Steering Committee (SSC) met and voted to proceed with filing a safety recall with NHTSA.
Jayco Inc. is not aware of any warranty claims or injuries related to this matter. Description of Remedy :
Description of Remedy Program : The remedy for the defect will be to disconnect and cut the circuit
powering all of the LED backlights and properly terminate all of the wiring. The remedy will be done at no cost to the owner.
Repairs made prior to the recall will be reimbursed in accordance with our Recall Reimbursement Plan on file with NHTSA.
Jayco will notify affected retail owners and dealers. Jayco will file completion reports. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : The remedied range will have all of the LED backlight wiring disconnected and cut. The wiring will be properly terminated.
The lights were removed from production starting March 6, 2024. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-300
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Recall Schedule :
Description of Recall Schedule : Jayco will notify its dealers and affected retail owners.
Planned Dealer Notification Date : MAY 30, 2024 – MAY 30, 2024
Planned Owner Notification Date : MAY 30, 2024 – MAY 30, 2024
* NR – Not Reported
**************************************************************************************************************
**************************************************************************************************************
**************************************************************************************************************
SEOCONTENT-END