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April 5, 2024 NHTSA CAMPAIGN NUMBER: 24V254000
Distribution Panel Wire Unprotected from Battery
An unprotected wire increases the risk of a fire.
NHTSA Campaign Number: 24V254
Manufacturer Forest River, Inc.
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 1,552
Summary
Forest River, Inc. (Forest River) is recalling certain 2024 Aurora and Coachmen Catalina Travel Trailers. Improper routing may leave the distribution panel wire unprotected from the battery.
Remedy
Dealers will reroute the distribution panel wire to the breaker side of the mini breaker, free of charge. Owner notification letters were mailed April 26, 2024. Owners may contact Forest River Customer Service at 1-574-825-4995. Forest River’s number for this recall is 203-1757.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
RECALL 24V254 / 2024-214 REMEDY INSTRUCTIONS
Make(s): AURORA & CATALINA
Model(s): MANY, SEE BELOW
Model Year(s): 2024
Concern:
The charge line may not have over-current protection.
Turn off LP Gas at LPG Tank(s). Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death.
CERTAIN 2024 – AURORA: BART15RBX, BART15RDX, BART16BHX, BART16RBX, BART180BHS & BART18BHS
CERTAIN 2024 – CATALINA: BCAT154RBX, BCAT154RDX, BCAT164BH, BCAT164BHX, BCAT164RB, BCAT164RBX, BCAT184BHS, BCAT184RBS, BCAT192BHS & BCAT192FQS
INSPECTION:
STEP 1: LOCATE THE RED “HOT” BATTERY WIRE AND TRACE IT FROM THE BATTERY AREA, PAST THE DISCONNECT, TO A SET OF MINI-BREAKERS LOCATED ON THE INSIDE OF THE A-FRAME/OR FRONT CROSS-MEMBER;
STEP 2: IF THE 6 AWG. WIRES ARE CONNECTED AS SHOWN IN FIGURE 1, MOVE ON TO THE REMEDY;
- IF THE 6 AWG. WIRES ARE CONNECTED AS SHOWN IN FIGURE 2, CLAIM THE INSPECTION, WORK COMPLETED.
REMEDY:
STEP 1: LOCATE THE 6 AWG. WIRE ON THE REAR POST OF THE MINI-BREAKER. LOOSEN THE NUT AND REMOVE THE WIRE/EYELET;
STEP 2: INSTALL THE NUT BACK ONTO THE POST YOU REMOVED IT FROM AND TIGHTEN DOWN, ASSURING IT IS SECURE;
STEP 3: REMOVE THE NUT FROM THE LOWER POST ON THE REAR MINI-BREAKER;
- REMOVE THE SMALLER WIRE/EYELET FROM THE POST;
- INSTALL THE 6 AWG. WIRE/EYELET ONTO THE POST;
- RE-INSTALL THE SMALLER WIRE/EYELET ONTO THE POST. ROTATE THE SMALLER WIRE WHERE THE EYELET CRIMPS DO NOT OVERLAP. IF THEY OVERLAP, THEY MAY BECOME LOOSE.
- INSTALL THE NUT AND TIGHTEN, CLAMPING THE TWO WIRE/EYELETS TOGETHER, ENSURING PROPER SECUREMENT;
- THE REMEDY SHOULD NOW MATCH FIGURE 2;
STEP 4: CHECK THE TWO NUTS FOR TIGHTNESS AGAIN;
STEP 5: SPRAY THE POSTS WITH BATTERY/TERMINAL PROTECTOR;
STEP 6: CHECK FOR PROPER FUNCTIONALITY OF THE 12V AND 110V SYSTEM.
April 2024
This Notice applies to your vehicle VIN listed above.
Dear Forest River Customer:
This notice is sent in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest River has decided that a defect, which relates to the motor vehicle safety, exists in certain 2024 Aurora and Catalina Travel Trailer Recreational Vehicles.
WHAT IS THE DEFECT?
The distribution panel is connected to the constant “12V HOT” side of the 30AMP mini breaker, which is wired directly to the battery.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
The distribution panel wire may be unprotected from the battery. This condition may lead to a fire and property damage.
WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?
Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.
WHAT SHOULD YOU DO?
Please contact your dealer immediately and request a service appointment to schedule the free remedy. The distribution panel wire will be moved to the breaker side (protected) of the mini breaker. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy. You may also visit www.forestriverinc.com for dealer locations.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is .20 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.
Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
Catalina & Aurora
Forest River, Inc.
Attn: WARRANTY MANAGER
PO Box 30
Middlebury, IN 46540
Chronology :
On March 26, 2024, Forest River’s Office of Corporate Compliance (“OCC”) was notified that earlier in the day during a routine Corporate Standards Audit, it was discovered that the manufacturing plant was wiring the charge line from the battery to the distribution panel in production. OCC opened a research item.
On April 1, 2024, the manufacturing plant inspected their holding yard and found additional vehicles improperly wired.
On April 5, 2024, Forest Rivers Corporate Recall Committee voted to recall. A Stop Sale will be issued immediately following the filing of this recall.
2 Affected Products
Vehicles
MAKE | MODEL | YEAR |
COACHMEN | CATALINA | 2024 |
FOREST RIVER | AURORA | 2024 |
6 Associated Documents
Miscellaneous Document – Stop Sale Notice – 203-1757
RMISC-24V254-9948.pdf 145.175KB
Recall Acknowledgement
RCAK-24V254-3284.pdf 645.954KB
Remedy Instructions and TSB
RCRIT-24V254-5764.pdf 316.643KB
Manufacturer Notices(to Dealers,etc)
RCMN-24V254-8627.pdf 204.681KB
Defect Notice 573 Report
RCLRPT-24V254-9040.PDF 215.491KB
ISSUED Owner Notification Letter(Part 577)
RCONL-24V254-3961.pdf 242.412KB
Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V254&docType=RCL
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SEOCONTENT-START
STOP SALE NOTICE
Page 1 of 1
April 5, 2024
Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B
“It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.”
Pursuant to Federal Motor Vehicle Safety Act; 49 CFR Part 573.11; this notice shall serve as a formal
SAFETY RECALL – STOP SALE NOTIFICATION.
2024 CATALINA AND AURORA TRAVEL TRAILERS
Forest River has decided that a safety defect exists in certain 2024 Catalina and Aurora Recreational Vehicles. Forest River is recalling the defective model(s) to ensure the safety of our future retail consumers and your dealership. Forest River is issuing a Stop Sale Notice effective immediately.
Please access your Home Page on Dealer Connect to verify if your Dealership has units in stock that are subject to this recall. Enter the Service Campaign number referenced above in the “Campaign Search” field, and click on the “Campaign ID Number”. Next, select “MY VINS”. Not all Dealers have units in stock that are affected by this recall.
DEFECT/NONCOMPLIANCE:
The distribution panel is connected to the constant “12V HOT” side of the 30AMP mini breaker, which is wired directly to the battery.
EVALUATION OF RISK:
The distribution panel wire may be unprotected from the battery. This condition may lead to a fire and property damage.
SERVICE PROCEDURE:
The remedy is under development. A second notice will follow once the remedy is available.
HELPFUL CONTACT INFORMATION:
CONTACT
PHONE
CUSTOMER SERVICE
(574) 825-4995
SERVICE CAMPAIGN: 001092
FR ID: 203-1757
**************************************************************************************************************
Page 1 of 1
RECALL 24V254 / 2024-214 REMEDY INSTRUCTIONS
Make(s): AURORA & CATALINA
Model(s): MANY, SEE BELOW
Model Year(s): 2024
Concern:
The charge line may not have over-current
protection.
Repair Code: RC-003-22-00-004526
Allotted Time: .20 HRS.
Inspection Code: RC-003-05-00-004525
Allotted Time: .10 HRS.
Photo(s) Required: YES/POST REMEDY
Prior Authorization Required: YES
Part(s) Kit Number: N/A
Part(s) Return: N/A
Turn off LP Gas at LPG Tank(s). Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death.
CERTAIN 2024 – AURORA: BART15RBX, BART15RDX, BART16BHX, BART16RBX, BART180BHS & BART18BHS
CERTAIN 2024 – CATALINA: BCAT154RBX, BCAT154RDX, BCAT164BH, BCAT164BHX, BCAT164RB, BCAT164RBX, BCAT184BHS,
BCAT184RBS, BCAT192BHS & BCAT192FQS
INSPECTION:
STEP 1: LOCATE THE RED “HOT” BATTERY WIRE AND TRACE IT FROM THE BATTERY AREA, PAST THE DISCONNECT, TO A SET OF
MINI-BREAKERS LOCATED ON THE INSIDE OF THE A-FRAME/OR FRONT CROSS-MEMBER;
STEP 2: IF THE 6 AWG. WIRES ARE CONNECTED AS SHOWN IN FIGURE 1, MOVE ON TO THE REMEDY;
• IF THE 6 AWG. WIRES ARE CONNECTED AS SHOWN IN FIGURE 2, CLAIM THE INSPECTION, WORK COMPLETED.
REMEDY:
STEP 1: LOCATE THE 6 AWG. WIRE ON THE REAR POST OF THE MINI-BREAKER. LOOSEN THE NUT AND REMOVE THE WIRE/EYELET;
STEP 2: INSTALL THE NUT BACK ONTO THE POST YOU REMOVED IT FROM AND TIGHTEN DOWN, ASSURING IT IS SECURE;
STEP 3: REMOVE THE NUT FROM THE LOWER POST ON THE REAR MINI-BREAKER;
• REMOVE THE SMALLER WIRE/EYELET FROM THE POST;
• INSTALL THE 6 AWG. WIRE/EYELET ONTO THE POST;
• RE-INSTALL THE SMALLER WIRE/EYELET ONTO THE POST. ROTATE THE SMALLER WIRE WHERE THE EYELET CRIMPS DO NOT OVERLAP. IF THEY OVERLAP, THEY MAY BECOME LOOSE.
• INSTALL THE NUT AND TIGHTEN, CLAMPING THE TWO WIRE/EYELETS TOGETHER, ENSURING PROPER SECUREMENT;
• THE REMEDY SHOULD NOW MATCH FIGURE 2;
STEP 4: CHECK THE TWO NUTS FOR TIGHTNESS AGAIN;
STEP 5: SPRAY THE POSTS WITH BATTERY/TERMINAL PROTECTOR;
STEP 6: CHECK FOR PROPER FUNCTIONALITY OF THE 12V AND 110V SYSTEM.
FIGURE 1 FIGURE 2
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IMPORTANT SAFETY RECALL
Page 1 of 2
April 2024
Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B
“It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.”
–Forest River motorized and towable products are contained in this section-
CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5
Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantial penalties apply to violations of this law. This notice is being sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
Forest River has decided that a safety defect exists in certain 2024 Aurora and Catalina Travel Trailer Recreational Vehicles. Forest River is recalling the defective model(s) to ensure the safety of our future retail consumers and your dealership. Forest River apologizes for any inconvenience this action may cause your dealership; however, safety continued satisfaction and our commitment to building great products are of the utmost importance to Forest River.
The identified VIN is referenced in the attached document(s).
The designated Date range of production is 06/16/2023 through 03/29/2024.
DEFECT/NONCOMPLIANCE:
The distribution panel is connected to the constant “12V HOT” side of the 30AMP mini breaker, which is wired directly to the battery.
EVALUATION OF RISK:
The distribution panel wire may be unprotected from the battery. This condition may lead to a fire and property damage.
SERVICE PROCEDURE:
Dealership Service Department procedures can be found on Dealer Connect. Service Campaign: 001092
DEALER REPAIR CODES: Dealer Connect
Prior Authorization and Pictures are required for the remedy Pictures of the remedy are a condition of payment which must be provided with a claim against the repair code(s).
UNITED
STATES
CANADA
REPAIR
CODE
DESCRIPTION
ALLOWABLE HOUR(S)
24V254
2024-214
RC-003-05-00-004525
INSPECTION ONLY – NO REMEDY NEEDED
.10 HRS
24V254
2024-214
RC-003-22-00-004526
INSPECTION AND PERFORM REMEDY
.20 HRS
HELPFUL CONTACT INFORMATION:
CONTACT
PHONE
CUSTOMER SERVICE
(574) 825-4995
The Recall shall be considered the utmost priority to remedy the 2024 Aurora and Catalina Travel Trailer in question. The retail consumer shall not be charged any amount of monies for remedy to their 2024 Aurora and Catalina Travel Trailer listed under this Recall.
DEPARTMENT OF COMPLIANCE
VEHICLE SAFETY AND RECALL MANAGEMENT
PO Box 30
MIDDLEBURY, INDIANA 46540-9218
NHTSA RECALL: 24V254
CANADA RECALL: 2024-214
FR ID: 203-1757
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IMPORTANT SAFETY RECALL
Page 2 of 2
If your dealership has already performed the remedy to 2024 Aurora and Catalina Travel Trailer, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). If the remedy needs to be performed on an out of warranty 2024 Aurora and Catalina Travel Trailer in which the VIN falls under as stated in the identified VIN listing, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s).
Notice:
In no manner shall a Forest River Product Owner or Coachmen Product Owner be charged any fee(s) for scheduling, conduction or completion of the recall. Additionally, all dealership(s) that are Forest River and/or Coachmen dealership(s) are Federally Mandated to perform the recall once presented with this recall whether by the Owner or Dealership receipt of this letter, without denial of service to the Owner. Lastly, denial of a remedy for this recall is a Federal Violation punishable by law resulting substantial fines and/or civil penalties.
Federal Regulation requires that any lessor receiving this Recall must forward a copy of this notice to the lessee within ten days. If your dealership no longer owns this vehicle, please inform the Warranty Manager of the product listed above of the change of ownership.
Sincerely,
Forest River, Inc.
Office of Corporate Compliance
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-254
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Forest River, Inc. APR 05, 2024 NHTSA Recall No. : 24V-254 Manufacturer Recall No. : 203-1757
Manufacturer Information :
Manufacturer Name : Forest River, Inc.
Address : 55470 CR 1
P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440
Population :
Number of potentially involved : 1,552 Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2024-2024 Forest River Inc. Aurora Travel Trailers Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined by a personnel change, to current date.
2024 AURORA BART15RBX 8
2024 AURORA BART15RDX 87
2024 AURORA BART16BHX 260
2024 AURORA BART16RBX 148
2024 AURORA BART180BHS 10
2024 AURORA BART18BHS 49
Grand Total 562 Production Dates : JUN 16, 2023 – MAR 29, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 24V-254 Page 2 Vehicle 2 : 2024-2024 Forest River Inc. Coachmen Catalina Travel Trailers Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined by a personnel change, to current date.
2024 CATALINA BCAT154RBX 139
2024 CATALINA BCAT154RDX 59
2024 CATALINA BCAT164BH 14
2024 CATALINA BCAT164BHX 498
2024 CATALINA BCAT164RB 2
2024 CATALINA BCAT164RBX 58
2024 CATALINA BCAT184BHS 121
2024 CATALINA BCAT184RBS 26
2024 CATALINA BCAT184RBS-W 1
2024 CATALINA BCAT192BHS 58
2024 CATALINA BCAT192FQS 14
Grand Total 990 Production Dates : JUN 16, 2023 – MAR 29, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The distribution panel is connected to the constant “12V HOT” side of the 30AMP mini breaker, which is wired directly to the battery.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : The distribution panel wire may be unprotected from the battery. This
condition may lead to a fire and property damage.
Description of the Cause : Manufacturing Error. Identification of Any Warning
that can Occur : None Involved Components : Component Name 1 : Wiring Component Description : Wiring Component Part Number : N/A The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-254 Page 3 Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
On March 26, 2024, Forest River’s Office of Corporate Compliance (“OCC”) was notified that earlier in the day during a routine Corporate Standards Audit, it was discovered that the manufacturing plant was wiring the charge line from the battery to the distribution panel in production. OCC opened a research item. On April 1, 2024, the manufacturing plant inspected their holding yard and found additional vehicles improperly wired. On April 5, 2024, Forest Rivers Corporate Recall Committee voted to recall. A Stop Sale will be issued immediately following the filing of this recall. Description of Remedy :
Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers
and Dealers. An authorized Forest River dealer will need to perform the remedy. The distribution panel wire will be moved to the breaker side (protected) of the mini-breaker. What is the Forest River Customer Service Phone Number? (574) 825-4995 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address: Catalina & Aurora Forest River, Inc.
Attn: WARRANTY MANAGER PO Box 30
Middlebury, IN 46540 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-254
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
How Remedy Component Differs from Recalled Component :
Affected Component – Wiring The wire will now be routed to the breaker side (protected) of the mini- breaker.
Identify How/When Recall Condition was Corrected in Production :
The week of April 1, 2024, the manufacturing began moving the distribution panel wire to the breaker side (protected) of the mini-breaker.
Recall Schedule :
Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send
suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter.
Planned Dealer Notification Date : MAY 15, 2024 – MAY 15, 2024
Planned Owner Notification Date : MAY 15, 2024 – MAY 15, 2024
* NR – Not Reported
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Corporate Compliance PO Box 30 Middlebury, In 46540
April 2024
This Notice applies to your vehicle VIN listed above.
Dear Forest River Customer:
This notice is sent in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest River has decided that a defect, which relates to the motor vehicle safety, exists in certain 2024 Aurora and Catalina Travel Trailer Recreational Vehicles.
WHAT IS THE DEFECT?
The distribution panel is connected to the constant “12V HOT” side of the 30AMP mini breaker, which is wired directly to the battery.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
The distribution panel wire may be unprotected from the battery. This condition may lead to a fire and property damage.
WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?
Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.
WHAT SHOULD YOU DO?
Please contact your dealer immediately and request a service appointment to schedule the free remedy. The distribution panel wire will be moved to the breaker side (protected) of the mini breaker. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy. You may also visit www.forestriverinc.com for dealer locations.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is .20 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.
Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
Catalina & Aurora
Forest River, Inc.
Attn: WARRANTY MANAGER
PO Box 30
Middlebury, IN 46540
NHTSA RECALL: 24V254
FOREST RIVER ID: 203-1757
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WHAT IF YOU NO LONGER OWN THIS VEHICLE?
If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner within 10 working days after the day in which the notice is received. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner.
PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS.
MAY FOREST RIVER ASSIST YOU FURTHER?
If you have difficulties getting your vehicle repaired, please contact your Forest River Representative listed below:
CONTACT
PHONE
CUSTOMER SERVICE
(574) 825-4995
If after contacting your dealer and/or our customer care helpline, should you have additional questions in regard to this recall, you may contact:
For US Owners Please Contact:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Ave, S.E.
Washington, D.C. 20590
Or you may call the toll free Vehicle Safety Hotline at 1-888-327-4236 or (TTY: 1-800-424-9153).
Or visit www.safercar.gov and search;
Recall ID: 24V254
Sincerely,
Forest River Inc.
Office of Corporate Compliance
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