215-1800 – Ladder May Detach While In Use – 2024-2025 Forest River Cross Trail Motorhomes

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June 28, 2024 NHTSA CAMPAIGN NUMBER: 24V489000

Ladder May Detach While In Use

A ladder that detaches while in use increases the risk of injury.

 

NHTSA Campaign Number: 24V489

Manufacturer Forest River, Inc.

Components EQUIPMENT, STRUCTURE

Potential Number of Units Affected 34

 

Summary

Forest River, Inc. (Forest River) is recalling certain 2024-2025 Cross Trail motorhomes. The ladder receiver may have been incorrectly installed without the backer, which can cause the ladder to detach.

 

Remedy

Dealers will inspect and relocate the ladder as necessary, free of charge. Owner notification letters are expected to be mailed July 14, 2024. Owners may contact Forest River customer service at 574-825-8409 or 574-825-8487. Forest River’s number for this recall is 215-1800.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


Chronology :

On May 20, 2024, the manufacturing plant received a customer complaint of the ladder block in which detached from the vehicle. The manufacturing plant began a review of the ladder block placement on all submodels of the Cross Trail Class C Motorhome.

On June 16, 2024, the manufacturing plant notified Forest River’s Office of Corporate Compliance (“OCC”) of the concern.

On June 21, 2024, the manufacturing plant and OCC met to review the research the plant conducted from May 21, 2024, through June 16, 2024.

On June 28, 2024, Forest Rivers Corporate Recall Committee voted to recall.

 


2 Affected Products

Vehicle

MAKE MODEL YEAR
COACHMEN CROSS TRAIL 2024-2025

 


3 Associated Documents

Recall Acknowledgement

RCAK-24V489-1490.pdf 645.981KB

 


Miscellaneous Document – Stop Sale Notice – 215-1802

RMISC-24V489-4323.pdf 191.948KB

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Recall 573 Report

RCLRPT-24V489-8084.PDF 214.429KB

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V489&docType=RCL

 


 

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Last update on 2024-07-14 / Affiliate links / Images from Amazon Product Advertising API

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