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April 5, 2024 NHTSA CAMPAIGN NUMBER: 24V253000
Unsecured Brake Lines May Become Damaged
Damaged brake lines can cause loss of brake pressure, increasing the risk of a crash.
NHTSA Campaign Number: 24V253
Manufacturer Forest River Bus, LLC
Components SERVICE BRAKES, HYDRAULIC
Potential Number of Units Affected 3,680
Summary
Forest River Bus, LLC. (Forest River Bus) is recalling certain 2018-2024 Starcraft Allstar, Senator II, 2022-2024 Starcraft Allstar MVP, Senator II MVP, Eldorado National Advantage, 2018 Starcraft Candidate II, 2023 Starcraft Starlite, 2023-2024 Champion Challenger, Elkhart Coach ELKC, and 2019-2024 Glaval Universal transit buses. Unsecured brake lines may be damaged by contact with the frame rail.
Remedy
Dealers will inspect and secure the brake lines, free of charge. Owner notification letters were mailed May 1, 2024. Owners may contact Forest River Bus Customer Service Phone Number at 1-800-348-7440. Forest River Bus number for this recall is 05-1756.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
RECALL 24V253 / 2024-213 REMEDY INSTRUCTIONS
Make(s): MANY, SEE BELOW
Model(s): MANY
Model Year(s): MANY, SEE BELOW
Concern:
The brake lines may not be attached to the frame rail.
Turn off LP Gas at LPG Tank(s). Place vehicle in (P) Park and engage the Parking Brake. Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death.
PLEASE REFERENCE THE INCLUDED INSTRUCTIONS BELOW FROM L&W ENGINEERING
CERTAIN CHAMPION BUS-CHALLENGER: 2023-2024 – CH1014, CH1015, CH1016, CH1017
CERTAIN ELDORADO NATIONAL(KS)-ADVANTAGE: 2022-2024 – E1006, E1008, E1010, E1011, E1012, E1014.
CERTAIN ELKHART COACH: 2023-2024 – EK1011, EK1012, EK1013, EK1017.
CERTAIN GLAVAL UNIVERSAL: 2019-2024 – US30224C, US50225C, G9074, G9076, G9082, G9083, G9085, G9086, G9102.
CERTAIN STARCRAFT ALLSTAR: 2018-2024 – ST2906C, ST2909, ST2910, ST2910C, ST2914, ST2914C, ST2941, ST2960C, ST2999C, ST93027C, ST93091, ST93101, ST93102, ST93109, ST93110, ST93119 & ST93142.
CERTAIN STARCRAFT ALLSTAR MVP: 2022-2024 – ST93103.
CERTAIN STARCRAFT CANDIDATE II: 2018 – ST69929C.
CERTAIN STARCRAFT SENATOR II: 2018-2024 – ST69931, ST69940, ST69940C, ST69941, ST69941C, ST93029C, ST93083, ST93084, ST93112, ST93120, ST93135, ST93211.
CERTAIN STARCRAFT SENATOR II MVP: 2022-2024 – ST93093.
CERTAIN STARCRAFT STARLITE: 2023 – ST93176
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April 2024
This Notice applies to your vehicle VIN listed above.
Dear Forest River Customer:
This notice is sent to you in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest River has decided that a defect, which relates to the motor vehicle safety, exists in certain 2018 Starcraft Candidate II, 2018-2024 Starcraft Allstar, Starcraft Senator II, 2022-2024 Starcraft Senator II MVP, 2023-2024 Champion Challenger, 2022-2024 Eldorado National Advantage, 2023-2024 Elkhart Coach, and 2019-2024 Glaval Universal, 2023 Starcraft Starlite Transit Buses.
WHAT IS THE DEFECT/NONCOMPLIANCE?
On certain transit buses, the brake lines may not be secured correctly. As a result, the brake lines could become damaged by contact with the frame rail. This could lead to a brake fluid leak and cause reduced braking.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
If the brake lines touch the frame rail, the lines could develop a hole causing a loss of brake pressure and increasing the risk of a crash.
WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?
Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.
WHAT SHOULD YOU DO?
Please contact your dealer immediately and request a service appointment to schedule the free remedy to secure the brake lines. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy.
You may also visit www.forestriverinc.com for dealer locations.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is .25 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.
Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
Forest River Bus, LLC
Attn: WARRANTY MANAGER
2367 Century Drive
Goshen, IN 46528
Chronology :
On March 25, 2024, Forest River’s Office of Corporate Compliance (“OCC”) was notified by its supplier, L&W Engineering, that when stretching the chassis, P-Clamps may not have been installed to hold the brake lines in place. OCC opened a research item.
On April 1, 2024, Forest River was able to begin identifying that these chassis had been used in manufacturing.
On April 5, 2024, Forest Rivers Corporate Recall Committee voted to recall.
35 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| CHAMPION | CHALLENGER | 2023-2024 |
| ELDORADO | ADVANTAGE | 2022-2024 |
| ELKHART | ELKC | 2023-2024 |
| GLAVAL BUS | UNIVERSAL | 2019-2024 |
| STARCRAFT BUS | ALLSTAR | 2018-2024 |
| STARCRAFT BUS | ALLSTAR MVP | 2022-2024 |
| STARCRAFT BUS | CANDIDATE II | 2018 |
| STARCRAFT BUS | SENATOR II | 2018-2024 |
| STARCRAFT BUS | SENATOR II MVP | 2022-2024 |
| STARCRAFT BUS | STARLITE | 2023 |
5 Associated Documents
Recall Acknowledgement
RCAK-24V253-2423.pdf 646.265KB
Defect Notice 573 Report
RCLRPT-24V253-6028.PDF 218.198KB
Manufacturer Notices(to Dealers,etc)
RCMN-24V253-0058.pdf 182.938KB
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Remedy Instructions and TSB
RCRIT-24V253-0355.pdf 435.331KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-24V253-0421.pdf 171.795KB
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Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V253&docType=RCL
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- [Material] The brake pipes are made of copper plated alloy, and all brake pipe accessories are made of high-quality brass to prevent rust and electroplating corrosion. Durable and durable, suitable for long-term use.
- [Upgrade to 20 Accessories] ① 2 x 3/16 "(7/16-24) inverted pipe nuts; ② 10 x 3/16" (3/8-24) inverted pipe nuts; ③ 2 x 3/16 "(1/2-20) inverted pipe nuts; ④ 2 x 3/116 "(9/16-18) inverted union; ⑤ 4 x 3/16" (3/8-24) threaded union.
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- Package include:1 x Replacement brake line + 28 x most common inverted tube nut:18 x 3/16" (3/8-24) Inverted Tube Nut;2 x 3/16" (7/16-24) Inverted Tube Nut;2 x 3/16" (1/2-20) Inverted Tube Nut;2 x 3/16"(9/16-18) Inverted Tube Nut;4 x 3/16" (3/8-24) threads unions
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Last update on 2024-06-18 / Affiliate links / Images from Amazon Product Advertising API
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SEOCONTENT-START
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-253
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Forest River Bus, LLC APR 05, 2024 NHTSA Recall No. : 24V-253 Manufacturer Recall No. : 05-1756 Manufacturer Information :
Manufacturer Name : Forest River Bus, LLC Address : 2367 Century Drive
Goshen IN 46528
Company phone : (800) 348-7440
Population :
Number of potentially involved : 3,680 Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2018-2024 Forest River Bus LLC Starcraft Allstar Transit Buses Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined by manufacturing records provided by the supplier.
See Attached Spreadsheet for Model and Quantity. Production Dates : FEB 26, 2018 – MAR 04, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2022-2024 Forest River Bus LLC Starcraft Allstar MVP Transit Buses Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined by manufacturing records provided by the supplier.
See Attached Spreadsheet for Model and Quantity. Production Dates : FEB 11, 2022 – MAR 04, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2018-2018 Forest River Bus LLC Starcraft Candidate II Transit Buses Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined by manufacturing records provided by the supplier.
See Attached Spreadsheet for Model and Quantity. Production Dates : MAR 22, 2018 – MAR 22, 2018
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 24V-253 Page 2 Vehicle 4 : 2018-2024 Forest River Bus LLC Starcraft Senator II Transit Buses Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined by manufacturing records provided by the supplier.
See Attached Spreadsheet for Model and Quantity. Production Dates : MAR 07, 2018 – JAN 09, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2022-2024 Forest River Bus LLC Starcraft Senator II MVP Transit Buses Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined by manufacturing records provided by the supplier.
See Attached Spreadsheet for Model and Quantity. Production Dates : FEB 11, 2022 – OCT 06, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 6 : 2023-2023 Forest River Bus LLC Starcraft Starlite Transit Buses Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined by manufacturing records provided by the supplier.
See Attached Spreadsheet for Model and Quantity. Production Dates : FEB 10, 2023 – MAR 02, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 7 : 2023-2024 Forest River Bus LLC Champion Challenger Transit Buses Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined by manufacturing records provided by the supplier.
See Attached Spreadsheet for Model and Quantity. Production Dates : OCT 17, 2022 – FEB 23, 2024
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-253 Page 3 Vehicle 8 : 2022-2024 Forest River Bus LLC Eldorado National Advantage Transit Buses Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined by manufacturing records provided by the supplier.
See Attached Spreadsheet for Model and Quantity. Production Dates : JAN 31, 2022 – JAN 23, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 9 : 2023-2024 Forest River Bus LLC Elkhart Coach Transit Buses Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined by manufacturing records provided by the supplier.
See Attached Spreadsheet for Model and Quantity. Production Dates : JAN 18, 2023 – JAN 29, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 10 : 2019-2024 Forest River Bus LLC Glaval Universal Transit Buses Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined by manufacturing records provided by the supplier.
See Attached Spreadsheet for Model and Quantity. Production Dates : APR 23, 2019 – MAR 19, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The brake lines may not be attached to the frame rail.
FMVSS 1 : 105 – Hydraulic and electric brake systems FMVSS 2 : NR
Description of the Safety Risk : If the brake lines touch the frame rail, the lines could develop a hole causing loss of brake pressure.” This condition may lead to a crash. Additionally, this fails to meet FMVSS 105.
Description of the Cause : Manufacturing error. Identification of Any Warning
that can Occur : None The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-253 Page 4 Involved Components : Component Name 1 : Brake Line(s) – Rear Component Description : Brake Line(s) – Rear Component Part Number : N/A Supplier Identification : Component Manufacturer
Name : L&W Engineering, Inc Address : 107 Industrial Parkway
Middlebury Indiana 46540
Country : United States Chronology :
On March 25, 2024, Forest River’s Office of Corporate Compliance (“OCC”) was notified by its supplier, L&W Engineering, that when stretching the chassis, P-Clamps may not have been installed to hold the brake lines in place. OCC opened a research item. On April 1, 2024, Forest River was able to begin identifying that these chassis had been used in manufacturing. On April 5, 2024, Forest Rivers Corporate Recall Committee voted to recall. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-253
Page 5
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers
and Dealers. An authorized Forest River Dealer will need to perform the remedy to secure the brake lines.
What is the Forest River Customer Service Phone Number? (800) 348-7440 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
Forest River Bus, LLC Forest River, Inc.
Attn: WARRANTY MANAGER
2367 Century Drive
Goshen, IN 46528
How Remedy Component Differs from Recalled Component :
L&W Engineering, Inc. – (574) 825-5351
107 Industrial Parkway
Middlebury, Indiana 46540 Affected Component – Brake Line(s) – Rear Brake Retainer Clips, As Needed
The Brake Lines will now be secured properly with retainer clips. Identify How/When Recall Condition was Corrected in Production : The week of March 29, 2024, the supplier began inspecting and installing P-Clamps on any affected vehicle within the Forest River Bus holding yard. Recall Schedule :
Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send
suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter.
Planned Dealer Notification Date : MAY 15, 2024 – MAY 15, 2024
Planned Owner Notification Date : MAY 15, 2024 – MAY 15, 2024
* NR – Not Reported
**************************************************************************************************************
Page 1 of 1
RECALL 24V253 / 2024-213 REMEDY INSTRUCTIONS
Make(s): MANY, SEE BELOW
Model(s): MANY
Model Year(s): MANY, SEE BELOW
Concern:
The brake lines may not be attached to the
frame rail.
Repair Code: RC-007-00-12-004326
Allotted Time: .25 HRS.
Inspection Code: RC-007-00-05-004325
Allotted Time: .08 HRS.
Photo(s) Required: NO
Prior Authorization Required: YES
Part(s) Kit Number: 05-0200161
Part(s) Return: N/A
Turn off LP Gas at LPG Tank(s). Place vehicle in (P) Park and engage the Parking Brake. Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death.
PLEASE REFERENCE THE INCLUDED INSTRUCTIONS BELOW FROM
L&W ENGINEERING
CERTAIN CHAMPION BUS-CHALLENGER: 2023-2024 – CH1014, CH1015, CH1016, CH1017
CERTAIN ELDORADO NATIONAL(KS)-ADVANTAGE: 2022-2024 – E1006, E1008, E1010, E1011, E1012, E1014.
CERTAIN ELKHART COACH: 2023-2024 – EK1011, EK1012, EK1013, EK1017.
CERTAIN GLAVAL UNIVERSAL: 2019-2024 – US30224C, US50225C, G9074, G9076, G9082, G9083, G9085, G9086, G9102.
CERTAIN STARCRAFT ALLSTAR: 2018-2024 – ST2906C, ST2909, ST2910, ST2910C, ST2914, ST2914C, ST2941, ST2960C, ST2999C, ST93027C, ST93091, ST93101, ST93102, ST93109, ST93110, ST93119 & ST93142.
CERTAIN STARCRAFT ALLSTAR MVP: 2022-2024 – ST93103.
CERTAIN STARCRAFT CANDIDATE II: 2018 – ST69929C.
CERTAIN STARCRAFT SENATOR II: 2018-2024 – ST69931, ST69940, ST69940C, ST69941, ST69941C, ST93029C, ST93083, ST93084, ST93112, ST93120, ST93135, ST93211.
CERTAIN STARCRAFT SENATOR II MVP: 2022-2024 – ST93093.
CERTAIN STARCRAFT STARLITE: 2023 – ST93176
Technical Service Bulletin Date: 4/2/2024 | Rev: –
Title:
Checking and securing brake lines
Total Pages: 3
1
Applies to
• Modified Ford E450’s listed on attached document named VIN NUMBER LISTING.
Condition
• Brake lines may have come out of the front retaining clip.
Action
• Add new retaining clip and insert the brake lines.
Parts Needed:
• New Retainer Clip (see Diagram 1)
Tools Required:
• No tools required.
Overview:
• Before starting any work read and review the Service Bulletin in its entirety. If there are any questions or points
of uncertainty, contact L&W Engineering. While performing this bulletin, all industry safety standards must be
followed.
Instructions:
Step A. Determine if unit has brake lines removed from retaining clip.
1. Locate the clip in question. This is a clip on the top side of the driver’s side (DS) frame rail. See Diagrams
2 and 3.
Diagram 2: Underside of DS frame rail. Diagram 3: Retaining clip: Top side *not visible.
Rear Cab
isolation mount
Retaining Clip
location
Retaining Clip
with lines
properly inserted
Diagram 1: New Retaining Clip
Technical Service Bulletin Date: 4/2/2024 | Rev: –
Title:
Checking and securing brake lines
Total Pages: 3
2
2.
Feel the top side of the rail where the retaining clip is located.
a.
If both lines are felt in the clip as shown in Diagram 3 no additional steps are required.
b.
If one or both lines are out of the retaining clip (see Diagram 4) move onto Step B.
Step B. Add the new retaining clip.
1.
The new retaining clip will go in the first hole after the location of the current clip towards the rear of the unit (see Diagram 5).
Diagram 4: Retainer clip with rear line uninserted.
Rear
Current clip
Hole where new retaining clip will be inserted.
Diagram 5: Underside side of DS frame rail showing clip location
Technical Service Bulletin Date: 4/2/2024 | Rev: –
Title:
Checking and securing brake lines
Total Pages: 3
3
2.
From the top side of the DS frame rail insert the new retaining clip into the hole towards the rear of the unit identified above (see Diagram 6).
a.
Make sure the new clips tapered end goes all the way through the hole and is secured before
moving onto
Step C.
Step C. Inserting brake lines into the new clip.
1.
Both lines need to be secured into one of the 4 locations on the current or new clip (see Diagram 7).
a.
If the frontward line was determined to be in the current clip during Step A2B leave it as is.
2.
Insert the line(s) that are not secured in the current clip to either the current clip or new clip, which ever one makes the insertion without strain.
a.
Make sure when lines are inserted, they do not rub against the top edge of the DS frame rail (see Diagram 7).
Current clip
New Clip
Rear
Diagram 6: Underside side of DS frame rail showing new clip
Diagram 7: Topside of DS rail *not visible* showing final line location
-NOTE: The two lines can be in any of the 4 clip locations as long as secured and not rubbing on top edge.
New Clip
Rearward line
Frontward Line
Make sure lines are not touching this top edge of the DS rail.
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IMPORTANT SAFETY RECALL
Page 1 of 2
April 2024
This Notice applies to your vehicle VIN listed above.
Dear Forest River Customer:
This notice is sent to you in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest River has decided that a defect, which relates to the motor vehicle safety, exists in certain 2018 Starcraft Candidate II, 2018-2024 Starcraft Allstar, Starcraft Senator II, 2022-2024 Starcraft Senator II MVP, 2023-2024 Champion Challenger, 2022-2024 Eldorado National Advantage, 2023-2024 Elkhart Coach, and 2019-2024 Glaval Universal, 2023 Starcraft Starlite Transit Buses.
WHAT IS THE DEFECT/NONCOMPLIANCE?
On certain transit buses, the brake lines may not be secured correctly. As a result, the brake lines could become damaged by contact with the frame rail. This could lead to a brake fluid leak and cause reduced braking.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
If the brake lines touch the frame rail, the lines could develop a hole causing a loss of brake pressure and increasing the risk of a crash.
WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?
Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.
WHAT SHOULD YOU DO?
Please contact your dealer immediately and request a service appointment to schedule the free remedy to secure the brake lines. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy.
You may also visit www.forestriverinc.com for dealer locations.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is .25 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.
Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
Forest River Bus, LLC
Attn: WARRANTY MANAGER
2367 Century Drive
Goshen, IN 46528
DEPARTMENT OF COMPLIANCE
VEHICLE SAFETY AND RECALL MANAGEMENT
PO Box 30
MIDDLEBURY, INDIANA 46540-9218
NHTSA RECALL: 24V253
FR ID: 05-1756
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Page 2 of 2
WHAT IF YOU NO LONGER OWN THIS VEHICLE?
If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner within 10 working days after the day in which the notice is received. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner.
PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS.
MAY FOREST RIVER ASSIST YOU FURTHER?
If you have difficulties getting your vehicle repaired, please contact your Forest River Representative listed below:
CONTACT
PHONE
CUSTOMER SERVICE
(800) 348-7440
If after contacting your dealer and/or our customer care helpline, should you have additional questions in regard to this recall, you may contact:
For US Owners Please Contact:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Ave, S.E.
Washington, D.C. 20590
Or you may call the toll free Vehicle Safety Hotline at 1-888-327-4236 or (TTY: 1-800-424-9153).
Or visit www.safercar.gov and search;
Recall ID: 24V253
Sincerely,
Forest River Bus LLC
Office of Corporate Compliance**************************************************************************************************************IMPORTANT SAFETY RECALL
Page 1 of 2
April 2024
Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B
“It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.”
–Forest River motorized and towable products are contained in this section-
This notice is sent to you in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest River has decided that a defect, which relates to the motor vehicle safety, exists in certain 2018 Starcraft Candidate II, 2018-2024 Starcraft Allstar, Starcraft Senator II, 2022-2024 Starcraft Senator II MVP, 2023-2024 Champion Challenger, 2022-2024 Eldorado National Advantage, 2023-2024 Elkhart Coach, and 2019-2024 Glaval Universal Transit Buses. Forest River is recalling the defective model(s) to ensure the safety of our future retail consumers and your dealership. Forest River apologizes for any inconvenience this action may cause your dealership; however, safety continued satisfaction and our commitment to building great products are of the utmost importance to Forest River.
The identified VIN is referenced in the attached document(s).
The designated Date range of production is 07/19/2018 through 02/19/2024.
SAFETY DEFECT:
On certain transit buses, the brake lines may not be secured correctly. As a result, the brake lines could become damaged by contact with the frame rail. This could lead to a brake fluid leak and cause reduced braking.
EVALUATION OF RISK:
Reduced braking can cause extended stopping distances and increase the risk of a crash.
SERVICE PROCEDURE:
Dealership Service Department procedures can be found on Dealer Connect
WHAT IS THE PART NUMBER OF THE REMEDY KIT?
05-0200161
DEALER REPAIR CODES: Dealer Connect
UNITED
STATES
CANADA
REPAIR
CODE
DESCRIPTION
ALLOWABLE HOUR(S)
24V253
2024-213
RC-007-00-05-004325
INSPECTION ONLY
.08 HRS.
24V253
2024-213
RC-007-00-12-004326
INSPECTION AND REMEDY
.25 HRS
HELPFUL CONTACT INFORMATION:
CONTACT
PHONE
CUSTOMER SERVICE
(800) 348-7440
The Recall shall be considered the utmost priority to remedy the 2018 Starcraft Candidate II, 2018-2024 Starcraft Allstar, Starcraft Senator II, 2022-2024 Starcraft Senator II MVP, 2023-2024 Champion Challenger, 2022-2024 Eldorado National Advantage, 2023-2024 Elkhart Coach, and 2019-2024 Glaval Universal Transit Bus in question. The retail consumer shall not be charged any amount of monies for remedy to their 2018 Starcraft Candidate II, 2018-2024 Starcraft Allstar,
DEPARTMENT OF COMPLIANCE
VEHICLE SAFETY AND RECALL MANAGEMENT
Po Box 30
MIDDLEBURY, INDIANA 46540-9218
NHTSA RECALL: 24V253
FR ID: 05-1756
SERVICE CAMPAIGN: B000041
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IMPORTANT SAFETY RECALL
Page 2 of 2
Starcraft Senator II, 2022-2024 Starcraft Senator II MVP, 2023-2024 Champion Challenger, 2022-2024 Eldorado National Advantage, 2023-2024 Elkhart Coach, and 2019-2024 Glaval Universal Transit Bus listed under this Recall.
If your dealership has already performed the remedy to 2018 Starcraft Candidate II, 2018-2024 Starcraft Allstar, Starcraft Senator II, 2022-2024 Starcraft Senator II MVP, 2023-2024 Champion Challenger, 2022-2024 Eldorado National Advantage, 2023-2024 Elkhart Coach, and 2019-2024 Glaval Universal Transit Bus, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). If the remedy needs to be performed on an out of warranty 2018 Starcraft Candidate II, 2018-2024 Starcraft Allstar, Starcraft Senator II, 2022-2024 Starcraft Senator II MVP, 2023-2024 Champion Challenger, 2022-2024 Eldorado National Advantage, 2023-2024 Elkhart Coach, and 2019-2024 Glaval Universal Transit Bus in which the VIN falls under as stated in the identified VIN listing, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s).
Notice:
In no manner shall a Forest River Product Owner or Coachmen Product Owner be charged any fee(s) for scheduling, conduction or completion of the recall. Additionally, all dealership(s) that are Forest River and/or Coachmen dealership(s) are Federally Mandated to perform the recall once presented with this recall whether by the Owner or Dealership receipt of this letter, without denial of service to the Owner. Lastly, denial of a remedy for this recall is a Federal Violation punishable by law resulting substantial fines and/or civil penalties.
Federal Regulation requires that any lessor receiving this Recall must forward a copy of this notice to the lessee within ten days. If your dealership no longer owns this vehicle, please inform the Warranty Manager of the product listed above of the change of ownership.
Sincerely,
Forest River, Bus LLC
Office of Corporate Compliance****************************************************************************************************************************************************************************************************************************
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SEOCONTENT-END