NHTSA ID Number: 10173096
Manufacturer Communication Number: SRV-ESB-20-001
TSB/Document Date: 2020-04-07
Summary
Ducati
Immobilizer Systems - Applicability: All vehicles with electronic coded keys. This Electronic Service Bulletin replaces and cancels the bulletin SRV-ESB-18-004 published on May 3rd, 2018 and provides information regarding the Immobilizer Systems (engine start lock systems) and associated reset procedures that a Ducati
technician shall perform in case of a system failure or loss of keys. This bulletin also contains applicability tables and procedures for the various immoblizer systems.
Supplied key
Key switch-antenna assembly
Engine control
unit (ECU)
E-Lock relay
Recovery procedure via Pin Code
If the code of the transponder inside the key is not acknowledged, it is possible to perform the
Key-ON and start the "recovery" procedure that entails the use of a Pin Code (secret code)
memorized in the E-Lock control unit.
WARNING
The Immobilizer release function via Pin Code is available ONLY if the Customer has
performed the memorization procedure of the secret code.
In case of mechanical damage of the key it is NOT possible to access the “recovery”
procedure by entering the secret code.
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Ducati
Immobilizer Systems
All vehicles with electronic coded keys
Electronic Service Bulletin SRV-ESB-20-001
To perform the recovery procedure, if the Pin Code has already been memorized in the E-Lock
control unit, follow the procedure described below:
1.
Perform the Key-ON with the key in your possession and the instrument panel will show
“PIN”:
2. Using the UP and DOWN buttons of the left-hand switch it is possible to enter the Pin
Code set by the Customer and start the engine.
Pin Code deletion procedure
If you do not remember the Pin Code memorized in the E-Lock control unit, it will be possible
to delete it ONLY using the DDS 2.0 diagnosis instrument following the operations described
below:
1. Access the “Self-diagnosis” section of the instrument panel control unit
2. Select ”Settings”
3. Select “Reset Pin Code”
4. Select “Confirm” and the Pin Code will be deleted
Loss or damage of one key
In case of loss or damage of one of the 2 available keys, it is necessary to order a spare one;
then copy its mechanical part starting with the key already in your possession and perform the
key memorization procedure on page 45.
40/49
Ducati
Immobilizer Systems
All vehicles with electronic coded keys
Electronic Service Bulletin SRV-ESB-20-001
Key memorization procedure
To memorize the key it is necessary to use the DDS 2.0 diagnosis instrument and follow the
displayed instructions:
1. Turn the ignition switch ON with the possessed key
2. Access the “Self-diagnosis” section of the E-Lock control unit
3. Access the section “Settings”
4. Select “Key memorization”
5. Follow the displayed procedure to memorize the keys. The DDS 2.0 will guide you through
the operations and prompt you to insert the keys to memorize one after the other.
Loss or damage of both keys
In case of loss or damage of both keys it is necessary to order a spare E-Lock control unit that
will come with two already paired keys.
After the installation the system will operate correctly without having to perform any key
memorization procedure.
NOTE
In case of E-Lock control unit replacement, to enable the “recovery” function by
means of the Pin Code, it is necessary to enter the code again in the new control unit.
Replacement of the E-Lock control unit
In case of E-Lock control unit failure it is necessary to order a spare E-Lock control unit that
will come with two already paired keys.
After the installation the system will operate correctly without having to perform any key
memorization procedure.
NOTE
In case of E-Lock control unit replacement, to enable the “recovery” function by means
of the Pin Code, it is necessary to enter the code again in the new control unit.
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Ducati
Immobilizer Systems
All vehicles with electronic coded keys
Electronic Service Bulletin SRV-ESB-20-001
I2K-2 system (Immobilizer, 2 Keys)
Below are the Ducati
models equipped with I2K-2 Immobilizer System:
Models
Hypermotard 821
Hypermotard 821 SP
Hyperstrada 821
Model Year
2013
2014
2015
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Hypermotard 939
Hypermotard 939 SP
Hyperstrada 939
2016
2017
2018
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Monster 821 Dark
Monster 821 Stripe
Monster 1200
Monster 1200 S
Monster 1200 S Stripe
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Monster 1200 R
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Multistrada 950
Scrambler Icon
Scrambler Full Throttle
Scrambler Classic
Scrambler Urban Enduro
Scrambler Italia Independent
Scrambler Flat Track Pro
Scrambler Cafè Racer
Scrambler Desert Sled
Scrambler Mach 2.0
Scrambler 1100
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Hypermotard 950 S
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2020
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Hypermotard 950
Monster 821
2019
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42/49
Ducati
Immobilizer Systems
All vehicles with electronic coded keys
Electronic Service Bulletin SRV-ESB-20-001
Models
Model Year
2013
2014
2015
2016
2017
Scrambler 1100 Sport
Scrambler 1100 Special
2018
2019
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2020
Scrambler 1100 Pro
Scrambler 1100 Sport Pro
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Scrambler Sixty2
SuperSport
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Streetfighter V4
Panigale V4
Panigale V4
Panigale V4 S
Panigale V4 Speciale
Panigale V4 R
Panigale V4 S Corse
Panigale V4 S 916 25°Ann.
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All vehicles equipped with IRC Immobilizer system have a standard supply consisting in 2 keys.
The Keys are provided with a passive transponder. According to the Ducati
model, the
transponder can or cannot be removed (see the following chart):
I2k-2 system with REMOVABLE transponder:
Keys
Models (Model Year)
• Monster 821 (15-20)
• Monster 1200 (14-20)
• Hypermotard 821 (13-15)
• Hypermotard 939 (16-18)
•
SuperSport (17-20)
43/49
Ducati
Immobilizer Systems
All vehicles with electronic coded keys
Electronic Service Bulletin SRV-ESB-20-001
I2k-2 system with NOT REMOVABLE transponder:
Keys
Models (Model Year)
• Multistrada 950 (17-20)
• Panigale V4 (18-20)
• Hypermotard 950 (19-20)
• Streetfighter V4 (20)
• Scrambler 800 (15-20)
• Scrambler Sixty2 (16-20)
• Scrambler 1100 (18-20)
I2K-2 system operation
The key electronic codes are stored in the instrument panel control unit that work as
Immobilizer.
The transponder contained in each key is powered by the antenna inside the ignition switch.
The instrument panel control unit reads the electronic code contained in the key and
compares it with the codes enabled upon engine start; then it sends to the engine control unit
the engine start enabling signal via CAN line.
Supplied keys
Ignition switch-antenna
assembly
Instrument panel
Key with removable transponder
Key with not removable transponder
44/49
Ducati
Immobilizer Systems
All vehicles with electronic coded keys
Electronic Service Bulletin SRV-ESB-20-001
Recovery procedure via Pin Code
If the code of the transponder inside the key is not acknowledged, it is possible to perform the
Key-ON and start the "recovery" procedure that entails the use of a Pin Code (secret code)
memorized in the instrument panel control unit.
WARNING
The Immobilizer release function via Pin Code is available ONLY if the Customer has
performed the memorization procedure of the secret code.
In case of mechanical damage of the key it is NOT possible to access the “recovery”
procedure by entering the secret code.
To perform the recovery procedure, if the Pin Code has already been memorized in the
instrument panel control unit, follow the procedure described below:
1. Perform a Key-ON and the instrument panel will show “PIN CODE”:
2. Using the UP and DOWN buttons of the left-hand switch it is possible to enter the Pin
Code set by the Customer and start the engine.
Key memorization procedure on new system
The number of keys that can be memorized by the I2K-2 system is 2 and it is not possible to
program one or more than 2 keys.
Before storing the keys make sure the ignition switch has been OFF for at least 30 seconds.
Cut tie (1) to release the keys and avoid any interference during the code acquisition of the
transponder inside the keys.
45/49
Ducati
Immobilizer Systems
All vehicles with electronic coded keys
Electronic Service Bulletin SRV-ESB-20-001
NOTE
Make sure that the keys are at least 50 cm from another.
I2k-2 system with REMOVABLE transponder
I2k-2 system with NON REMOVABLE transponder
1. Perform a Key-ON with the first key.
2. Perform a Key-OFF before the countdown of 30 tenths of a second displayed on the
instrument panel is over (approx. 3 seconds).
3. Remove the key.
4. Perform a Key-ON with the second key.
46/49
Ducati
Immobilizer Systems
All vehicles with electronic coded keys
Electronic Service Bulletin SRV-ESB-20-001
5. Perform a Key-OFF before the countdown of 30 tenths of a second displayed on the
instrument panel is over (approx. 3 seconds).
6. Remove the key.
7. Perform a new Key-ON with the first key used.
If the procedure is completed successfully the instrument panel will show “PROG. OK”.
Loss or damage of one of the keys
In case of damage or loss of one of the 2 keys it is necessary to follow the procedure below:
1. Order a spare key
2. Copy the mechanical part of the possessed black key
3. Use the DDS 2.0 diagnosis instrument to perform the key reset procedure indicated on
page 52
4. Perform the key memorization procedure described on page 50.
Key reset procedure
To reset the key memorized in the instrument panel control unit using the DDS 2.0 diagnosis
instrument, follow the procedure indicated below:
1. Turn the ignition switch ON with the possessed key
2. Access the “Self-diagnosis” section of the instrument panel control unit
3. Select "Settings"
4. Select “Reset Keys”
NOTE
Once the keys are reset, the instrument panel control unit will not have memorized
keys; therefore it will be necessary to program the 2 keys as described on page 50.
47/49
Ducati
Immobilizer Systems
All vehicles with electronic coded keys
Electronic Service Bulletin SRV-ESB-20-001
Loss or damage of both keys
In case of loss or damage of both keys it will be necessary to order:
A complete spare switch kit consisting in:
•
•
lock unit
•
Instrument panel
Install the components and then perform the key memorization procedure described on page
50.
WARNING
When the instrument panel control unit is replaced, it is necessary to set the Pin Code
again; otherwise it will not be possible to perform the "recovery" procedure.
Damage and replacement of the instrument panel
In case of instrument panel failure it is possible to replace it by ordering a new spare
instrument panel; then it is necessary to perform the key memorization procedure described
on page 50.
WARNING
When the instrument panel control unit is replaced, it is necessary to set the Pin Code
again; otherwise it will not be possible to perform the recovery procedure.
Mechanical damage of the ignition switch
In case of mechanical damage of the ignition switch it will not be possible to perform a KeyON and, according to the system, proceed as follows:
I2k-2 system with REMOVABLE transponder:
It is necessary to order a spare ignition switch kit including the locks, remove the transponders
from both original keys and insert them in the new ones.
NOTE
To replace the transponder perform the procedure indicated on page 16.
I2k-2 system with NOT REMOVABLE transponder:
It is necessary to order a new ignition switch kit complete with locks and a new instrument
panel (it is necessary to order the instrument panel only in case you do not have the old keys,
in this case proceed with the installation of the components and then perform the key
memorization procedure described on page 50).
WARNING
When the instrument panel control unit is replaced, it is necessary to set the Pin Code
again; otherwise it will not be possible to perform the recovery procedure.
48/49
Ducati
Immobilizer Systems
All vehicles with electronic coded keys
Electronic Service Bulletin SRV-ESB-20-001
If it is necessary to replace the ignition switch and you have at least one of the 2 keys
supplied, follow the procedure below:
1. Remove the ignition switch and install the new one
2. Wrap one of the two keys aluminum foil to shield the Transponder
3. Place one of the old keys near the antenna
4. Insert the new key into the switch and perform a Key-ON
5. Use the DDS 2.0 diagnosis instrument to perform the reset of the keys stored in the
instrument panel
6. Remove the aluminum foil from the key used and reprogram the 2 new keys following the
specific procedure shown on page 50
For questions about this Electronic Service Bulletin,
please contact your Service Area Manager.
49/49
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TSB/Document ID: SRV-ESB-20-001
Replacement Service Bulletin Number:
MFR Communication Date: 2020-03-19
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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