NHTSA ID Number: 10173096
Manufacturer Communication Number: SRV-ESB-20-001
TSB/Document Date: 2020-04-07
Summary
Ducati
Immobilizer Systems - Applicability: All vehicles with electronic coded keys. This Electronic Service Bulletin replaces and cancels the bulletin SRV-ESB-18-004 published on May 3rd, 2018 and provides information regarding the Immobilizer Systems (engine start lock systems) and associated reset procedures that a Ducati
technician shall perform in case of a system failure or loss of keys. This bulletin also contains applicability tables and procedures for the various immoblizer systems.
6. Fully open the throttle control for 2 seconds and release it; this way, the system
acknowledges the first digit, the EOBD light turns on and remains on for a preset time of 4
seconds.
7. Repeat the operation until entering the last digit.
16/49
Ducati
Immobilizer Systems
All vehicles with electronic coded keys
Electronic Service Bulletin SRV-ESB-20-001
8. If no operation is performed with the throttle control, the EOBD light will flash 20 times,
then it will remain on and the procedure must be repeated.
9. If the code has been entered correctly, when releasing the throttle control one of the
following two cases will happen:
•
The EOBD light will start flashing to indicate the occurred override; the warning light
will turn off after 4 seconds or if the engine exceeds 1000 rpm.
•
The IMMO light flashes until the engine reaches 1000 rpm, or until the engine is
restarted.
If the code has not entered correctly, the EOBD and IMMO lights remain on and it is possible
to repeat the operations starting from point b) for an unlimited number of times.
NOTE
If the throttle control is released before the preset time, the light turns on again and it
is necessary to turn the key OFF and repeat the sequence from point a).
Replacement of the instrument panel
In case of instrument panel failure, it is possible to replace it by ordering a new spare
instrument panel; then it is necessary to perform the key memorization procedure described
on page 11.
WARNING
We remind you NOT to use instrument panels that have already been paired with
other keys.
Replacement of the engine control unit
In case of engine control unit failure, it is possible to replace it by ordering a spare control unit.
The control unit will reprogram automatically upon the first key ON performed with the red
key.
17/49
Ducati
Immobilizer Systems
All vehicles with electronic coded keys
Electronic Service Bulletin SRV-ESB-20-001
Replacement of the ignition switch
In case of damage of the ignition switch and if you have a red key, it is necessary to order and
install the following spare parts:
•
Ignition switch (with full lock kit and Code Card)
•
Remove the transponder from the old red key
•
Insert the transponder in the new red key
•
Replace all lock kits
•
Perform the key memorization procedure described on page 11
The keys of the old ignition switch (2 black keys and 1 red key) will no longer be acknowledged
by the system.
WARNING
Remember to keep the original Code Card supplied with the bike as it allows starting
the engine with the immobilizer override procedure described on page 17.
In case of damage of the ignition switch and if you do NOT have a red key, it is necessary to
order and install the following spare parts:
•
Key switch (with full lock kit)
•
Engine control unit
•
Instrument panel control unit
•
After the installation, perform the key memorization procedure described on page 11
Replacement of the antenna
In case of antenna fault and/or replacement, it is possible to order a new one and install it in
the ignition switch.
18/49
Ducati
Immobilizer Systems
All vehicles with electronic coded keys
Electronic Service Bulletin SRV-ESB-20-001
I2K system (Immobilizer, 2 Keys, Code Card)
Below are the Ducati
models equipped with I2K Immobilizer System:
Models
Model Year
2007 2008 2009
●
848
2010
2011
2012
2013
●
●
●
●
●
●
●
●
●
●
●
●
●
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●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
848 EVO Corse
1098 S
1098 S Tricolore
1098 R
●
●
●
●
●
●
1198 R
1198 SP
●
Hypermotard 796
Hypermotard 1100 EVO
Hypermotard 1100 EVO SP
Hypermotard 1100 S
Monster 696
●
●
●
●
●
Monster 796
Monster 1100
Monster 1100 S
●
●
Monster 1100 EVO
Monster Diesel
Streetfighter 848
Streetfighter
Streetfighter S
●
●
1198 S
Hypermotard 1100
●
●
●
1198
Desmosedici RR
2015
●
848 EVO
1098
2014
●
●
●
●
19/49
Ducati
Immobilizer Systems
All vehicles with electronic coded keys
Electronic Service Bulletin SRV-ESB-20-001
All vehicles provided with I2K Immobilizer system are supplied with:
•
2 keys
•
1 Code Card
Keys
Code Card
The Black keys contain the electronic device (transponder) that allows starting the engine
only if the same key is acknowledged by the instrument panel control unit.
The Code Card allows deleting and reprogramming other black keys in case one or both
original keys are lost.
WARNING
If the Code Card gets lost, it will NO longer be possible to reprogram other keys; in
this case we recommend keeping the Code Card in a safe place.
I2K system operation
The key inserted in the ignition switch (where mechanically compatible) allows its rotation to
ON. In this position the bike's electric system and electronic control units are powered; the
instrument panel uses the antenna to read the electronic code memorized in the transponder
contained in the key and compares it with the stored ones that can start the engine.
After the acknowledgement, the instrument panel allows starting the engine.
20/49
Ducati
Immobilizer Systems
All vehicles with electronic coded keys
Electronic Service Bulletin SRV-ESB-20-001
Please find below a chart explaining the I2K system operation:
Supplied key
Key switch-antenna assembly
Ignition switch
Instrument panel
Antenna
Key memorization procedure on new system
To memorize the keys in the I2K system it is necessary to memorize minimum 2 and maximum
3 keys.
Before storing the keys make sure the ignition switch has been OFF for at least 30 seconds.
Cut tie (1) to release the keys and avoid any interference during the code acquisition of the
transponder inside the keys.
NOTE
Make sure that the keys are at least 50 cm from another.
21/49
Ducati
Immobilizer Systems
All vehicles with electronic coded keys
Electronic Service Bulletin SRV-ESB-20-001
1. Perform a Key-ON with the black key.
2. The countdown of 30 tenths of a second starts on the instrument panel.
3. Perform a Key-OFF before the countdown of 30 tenths of a second displayed on the
instrument panel is over.
4. Perform a Key-ON with the second black key 2.
The countdown of 30 tenths of a second starts on the instrument panel.
5. Perform a Key-OFF before the countdown of 30 tenths of a second displayed on the
instrument panel is over.
22/49
Ducati
Immobilizer Systems
All vehicles with electronic coded keys
Electronic Service Bulletin SRV-ESB-20-001
6. Perform a Key-ON with the first black key.
If the procedure is completed successfully the message “Memorization OK” will be displayed
on the instrument panel.
Loss or damage of one black key
In case of loss or damage of one of the 2 black keys, it is necessary to:
•
Order a spare black key with transponder
•
Copy the mechanical part of one of the keys in your possession
•
Perform the key deletion procedure and then the memorization procedure described
on page 23
Key deletion procedure
To delete the memorized keys it is necessary to use the electronic code indicated on the rear
side of the Code Card.
23/49
Ducati
Immobilizer Systems
All vehicles with electronic coded keys
Electronic Service Bulletin SRV-ESB-20-001
1. Keep button (A) pushed up “▲” and at the same time turn the key ON with the black key
in your possession.
2. Select “REPR” in the instrument panel menu.
3. The instrument panel shows the initial code “00000”; by keeping button (A) pushed down
“▼“ for 3 seconds you activate the procedure to enter the electronic code indicated on the
Code Card.
4. The first digit on the left starts flashing and it is therefore possible to enter the first digit
of the code indicate on the Code Card by pushing button (A) down “▼” (the counter
increases its value by one unit every time the button is pushed down “▼” until digit 9;
then, it starts the sequence again).
5. To confirm the entered digit, push button (A) up “▲” and enter the second digit of the
code indicated on the Code Card.
6. Proceed in the same way for all 5 digits of the number indicated on the Code Card.
7. Once the 5 digits of the electronic code have been entered, the instrument panel will show
“Pro.” and the entered code will start flashing. Then turn the key OFF.
24/49
Ducati
Immobilizer Systems
All vehicles with electronic coded keys
Electronic Service Bulletin SRV-ESB-20-001
8. From now on, the instrument panel control unit (Immobilizer) has no memorized codes and
it is possible to memorize the keys following the procedure on page 23.
NOTE
If the entered code is wrong, the instrument panel will show the initial code “00000”
and it will be necessary to repeat the procedure described before.
Loss or damage of both black keys
In case of loss, damage or replacement of both black keys it will be necessary to order the new
lock unit consisting in:
•
1 ignition switch (complete with lock unit)
•
2 black keys
•
1 Code Card
After the component installation, it is necessary to use the old Code Card to delete the keys
memorized in the instrument panel control unit as explained on page 25 and then repeat the
memorization procedure of the new black keys as described on page 23.
WARNING
It is necessary to keep both Code Cards and identify them as:
• the old Code Card allows deleting and programming of the other keys in the
instrument panel control unit.
• the new Code Card allows reprogramming the keys in case of instrument panel
replacement.
Loss of both black keys and the Code Card
In case both black keys and the Code Card get lost, it will be necessary to order the following
spare parts:
•
1 Instrument panel
•
1 ignition switch (complete with lock unit)
•
2 black keys
•
1 Code Card
•
1 tank plug
After the installation of these components, perform the key memorization procedure
described on page 23.
25/49
Ducati
Immobilizer Systems
All vehicles with electronic coded keys
Electronic Service Bulletin SRV-ESB-20-001
Loss of the Code Card
In case of loss of the Code Card it will no longer be possible to delete and program new black
keys. Therefore, if both black keys are lost or damaged it will be necessary to order and install
the following spare parts:
•
Ignition switch kit (complete with lock unit)
•
Instrument panel control unit
After the installation of these components, perform the key memorization procedure
described on page 23.
Replacement of the instrument panel control unit
In case of replacement of the instrument panel control unit it is necessary to memorize the
keys as explained on page 23.
Replacement of the antenna
In case of antenna fault and/or replacement, it is possible to order a new one and install it in
the ignition switch.
26/49
Ducati
Immobilizer Systems
All vehicles with electronic coded keys
Electronic Service Bulletin SRV-ESB-20-001
HF system (Hands Free, 2 Keys)
Below are the Ducati
models equipped with HF Immobilizer System:
Models
Model Year
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
Diavel
●
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Diavel Carbon
●
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●
●
●
●
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●
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Diavel Diesel
●
●
●
●
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Diavel Titanium
Diavel Cromo
●
●
Diavel AMG![]()
Diavel 1260
Diavel 1260 S
XDiavel
XDiavel S
●
●
●
●
●
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TSB/Document ID: SRV-ESB-20-001
Replacement Service Bulletin Number:
MFR Communication Date: 2020-03-19
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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