NHTSA ID Number: 10173096
Manufacturer Communication Number: SRV-ESB-20-001
TSB/Document Date: 2020-04-07
Summary
Ducati
Immobilizer Systems - Applicability: All vehicles with electronic coded keys. This Electronic Service Bulletin replaces and cancels the bulletin SRV-ESB-18-004 published on May 3rd, 2018 and provides information regarding the Immobilizer Systems (engine start lock systems) and associated reset procedures that a Ducati technician shall perform in case of a system failure or loss of keys. This bulletin also contains applicability tables and procedures for the various immoblizer systems.
Ducati Immobilizer Systems
All vehicles with electronic coded keys
Electronic Service Bulletin SRV-ESB-20-001
Date:
To:
From:
March 19, 2020
Dealer Principal, General Manager, Service Manager, North American Dealer
Network
Richard Kenton, Technical Director
Eric Bradley, Technical Training and Publications Manager
This Electronic Service Bulletin replaces and cancels
the bulletin SRV-ESB-18-004 published on May 3rd, 2018.
Dear Dealers,
This Electronic Service Bulletin provides the information about the Immobilizer Systems
(engine start lock systems) and the relevant reset procedures that a Ducati technician shall
perform in case of a system failure or if the keys are lost.
The electronic systems called “Immobilizers,” prevent the engine from starting when a key not
acknowledged among the supplied ones is detected, thus increasing the protection against
theft.
The system acknowledges the key by means of an antenna capable of reading the electronic
code stored in a chip (transponder) inside the key. The electronic codes that allow overriding
the Immobilizer are stored in different control units according to the system used (Instrument
panel Control unit, Engine Control unit, Hands Free Control unit, E-lock Control unit).
Following are the Immobilizer systems installed on the Ducati models from Model Year 2006
to Model Year 2020:
•
IRC (Immobilizer, 3 Keys, Code Card)
•
I2K (Immobilizer, 2 Keys)
•
HF (Hands Free, 2 Keys)
•
E-LOCK (E-Lock, 2 Keys)
•
I2K-2 (Immobilizer, 2 Keys)
1/49
Ducati Immobilizer Systems
All vehicles with electronic coded keys
Electronic Service Bulletin SRV-ESB-20-001
Table of Contents
Page
Immobilizer systems
4
IRC system (Immobilizer, 3 Keys, Code card)
8
IRC system operation
9
Key memorization procedure on new system
10
Loss or damage of one black key
14
Loss or damage of the red key
14
Disassembly of the red and the black keys
15
Loss of the Code Card
16
Immobilizer override procedure
16
Replacement of the instrument panel
17
Replacement of the engine control unit
18
Replacement of the ignition switch
18
Replacement of the antenna
18
I2K system (Immobilizer, 2 Keys, Code Card)
19
I2K system operation
20
Key memorization procedure on new system
20
Loss or damage of one black key
23
Key deletion procedure
23
Loss or damage of both black keys
25
Loss of both black keys and the Code Card
25
Loss of the Code Card
26
Replacement of the instrument panel control unit
26
Replacement of the antenna
26
2/49
Ducati Immobilizer Systems
All vehicles with electronic coded keys
Electronic Service Bulletin SRV-ESB-20-001
Page
HF system (Hands Free, 2 Keys)
27
HF system operation
29
Recovery procedure via Pin Code
31
Pin Code deletion procedure
32
Active key battery replacement procedure
32
Loss or damage of the active key
34
Loss or damage of the passive key
34
New key memorization on Hands Free control unit
35
Loss or damage of the active and passive key
35
Replacement of the Hands-Free control unit
36
Key memorization on Hands Free control unit
36
Replacement of the antenna
36
Reset button operation
36
E-LOCK system (E-Lock, 2 Keys)
38
E-Lock system operation
39
Recovery procedure via Pin Code
39
Pin Code deletion procedure
40
Loss or damage of one key
40
Key memorization procedure
41
Loss or damage of both keys
41
Replacement of the E-Lock control unit
41
I2K-2 system (Immobilizer, 2 Keys)
42
I2K-2 system operation
44
Recovery procedure via Pin Code
45
Key memorization procedure on new system
45
Loss or damage of one of the keys
47
Key reset procedure
47
Loss or damage of both keys
48
Damage and replacement of the instrument panel
48
Mechanical damage of the ignition switch
48
3/49
Ducati Immobilizer Systems
All vehicles with electronic coded keys
Electronic Service Bulletin SRV-ESB-20-001
Immobilizer systems
Model
Year
Family/Model
Monster
Multistrada
2006
SportClassic
SportTouring
Superbike
SuperSport
Monster
Multistrada
2007
SportClassic
SportTouring
Immobilizer systems
IRC
Hypermotard
Multistrada
SportClassic
●
●
●
Hypermotard
Monster
Multistrada
SportClassic
●
●
●
●
●
Superbike
Hypermotard
Monster
2010
●
Multistrada
SportClassic
Streetfighter
Superbike
I2K-2
●
●
●
Superbike
2009
E-LOCK
●
●
●
Desmosedici RR
Monster
HF
●
●
●
●
●
●
●
●
●
●
Superbike
2008
I2K
●
●
●
4/49
Ducati Immobilizer Systems
All vehicles with electronic coded keys
Electronic Service Bulletin SRV-ESB-20-001
Model
Year
Family/Model
Immobilizer systems
IRC
Monster
Streetfighter
Superbike
2011
Monster
●
●
●
●
●
●
Multistrada
Streetfighter
Superbike
●
●
●
Diavel
Hypermotard
2012
Monster
●
●
●
Mulistrada
Streetfighter
Superbike
●
●
●
●
Diavel
●
Hypermotard
2013
Monster
●
●
Multistrada
Streetfighter
Superbike
●
●
●
●
Diavel
●
●
Hypermotard
2014
Monster
●
Multistrada
Streetfighter
Superbike
I2K-2
●
Diavel
Hypermotard
E-LOCK
●
Multistrada
SportClassic
HF
●
●
Hypermotard
2010
I2K
●
●
5/49
Ducati Immobilizer Systems
All vehicles with electronic coded keys
Electronic Service Bulletin SRV-ESB-20-001
Model
Year
Family/Model
Immobilizer systems
IRC
I2K
HF
E-LOCK
●
Diavel
●
●
Hypermotard
2015
- 6X better wear protection on critical engine parts than...
- 1.3X better sludge protection than industry standards*
- 3X Stronger against viscosity breakdown than leading full...
- Protection for 10,000 miles between oil changes
- Meets or exceeds the following specifications: API SP/SN...
- Formulated for engines with 75,000 miles or more, Valvoline...
- Delivers 20% better wear protection and 15% better sludge...
- Extra detergents safeguard against friction, corrosion and...
- Advanced friction-fighting additives help maximize...
- Provides performance benefits for high mileage, new and...
Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: SRV-ESB-20-001
Replacement Service Bulletin Number:
MFR Communication Date: 2020-03-19
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS
, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
Last update on 2026-07-02 / Affiliate links / Images from Amazon Product Advertising API
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU c0ding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations
- 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA AutoAuth: Now supports FCA SGW module for Chrysler, for Jeep, for Dodge (2018+), for Fiat (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Pr0gramming): Allows for Ford, for Lincoln, and for Mazda ECU pr0gramming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
- 39+ Services/Resets/Adaptations/Relearns/Calibrations: XTOOL D7S full system car scanner diagnostic tool tackles 99% of common car issues through its 36+ special functions, including Oil Reset, EPB, SAS, BMS, Throttle Reset, Injector C0ding, ABS Bleed, TPMS Reset, Power Balance, etc and also covers specific-vehicle functions like Crank Sensor Relearn, ABS Initialization, Cylinder Power Balance, Fuel Trim Reset, Idle Relearn etc. This car diagnostic scanner enhances efficiency, making repairs and maintenance hassle-free. Tip: DO NOT for All vehicles, please check compatibility first
- Cost-effective ECU C0ding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford, for Mazda, and for Lincoln. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
- OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
Last update on 2026-06-30 / Affiliate links / Images from Amazon Product Advertising API
- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
- 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
Last update on 2026-07-02 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.