Technical
Service Bulletin

Mazda North American Operations
Irvine, CA 92618-2922

Subject:
MAZDA GUIDELINES FOR FACTORY SCHEDULED MAINTENANCE

Bulletin No.: 00-001/20

Last Issued: 03/12/2020

BULLETIN NOTES
This bulletin supersedes the previously issued bulletin(s) listed below: The changes are noted in Red.

Previously issued TSBs:
Date issued:
00-001/19
01/14/19
00-001/18
03/22/2018 and 10/10/2018
00-002/16
02/26/2016
00-001/13
04/17/2013 and 01/16/2013
00-004/12
12/19/2012
APPLICABLE MODEL(S)/VINS

2000-2009 B-Series 2000-2006 MPV 2003-2020 Mazda6 2006-2020 MX-5
2000-2003 Protege 2001-2011 Tribute 2016-2020 CX-3
2004-2011 RX-8
2000-2005 Miata 2011-2014 Mazda2 2013-2020 CX-5
2020CX-30
2000-2002 626
2004-2020 Mazda3 2007-2012 CX-7
2000-2002 Millenia 2006-2015 Mazda5 2007-2020 CX-9

DESCRIPTION
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle
systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehiclespecific workshop manual or owner's manual.
Services performed outside of Mazda's factory scheduled maintenance are not recommended. These
services are unnecessary and create unneeded expenses for your customers.
SCHEDULED MAINTENANCE
Refer to the applicable Workshop Manual or Owner's Manual for vehicle -specific manufacturer scheduled
maintenance.

a. Workshop Manual - Refer to section 00-00 SCHEDULED MAINTENANCE.
b. Owner's Manual - Refer to section 8 Maintenance and Care.
Page 1 of 3
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2020 Mazda North American Operations, U.S.A.
03/12/2020 3:03 PM tlawrenc

Bulletin No.: 00-001/20

Last Issued: 03/12/2020

NOTE: The following services are not included in Mazda's Factory Scheduled Maintenance:

Service
1.
Transmission
flushes

2.

1.
Transmission oil 1.
additives
1.
Engine flushes 2.
Engine oil
additives

1.
1.

Engine cooling
2.
system flushing
3.

Cleaning of
injectors

1.

2.
1.
Nitrogen for tires
2.
1.
Brake fluid
flushes
2.
1.
Power Steering
fluid flushes 2.

Notes
Transmission fluid flushing should only be performed when instructed by Workshop
Manual or any other Mazda publication.
Transmission fluid replacement is only recommended on B-Series Truck and Tribute
and should be performed only at the mileage intervals specified in the owner's
manual.
Transmission flushing is recommended if the customer accidentally adjusted the
transmission level using an incompatible type of fluid.
Transmission oil additives could (under certain conditions) lead to internal damage
and void the warranty.
Engine oil flushes are unnecessary.
Contaminated oil from flushing machines may damage the engine and void the
warranty.
These additives could (under certain conditions) lead to engine damage, prevent
piston rings from sealing, and void the warranty.
Mazda recommends coolant replacement starting at 100,000 miles of service on all
models since 2008 (except B-Truck and Tribute). Prior to 2008, some vehicles have a
replacement starting at 100,000 miles and 2 years on others, depending on the
model.
Flushing the coolant system is only recommended if the customer accidentally
adjusted the coolant level using an incompatible type of coolant.
Flushing machines that recondition? the existing coolant should never be used. This
procedure cannot completely reverse the chemical deterioration that occurs to the
coolant during use.
Cleaning injectors without an actual power related complaint from the customer,
does not improve engine performance.
Fuel injector malfunctions should only be repaired by replacement.
Compressed air contains approximately 80 percent nitrogen.
There is no practical value added from filling tires with nitrogen.
Brake fluid flushing should only be performed when instructed by Workshop
Manual or any other Mazda publication.
Contaminated fluid from flushing machines may damage the brake system and void
the warranty.
Power Steering fluid flushing should only be performed when instructed by
Workshop Manual or any other Mazda publication.
Contaminated fluid from flushing machines may damage the power steering system
and void the warranty.

FACTORY RECOMMENDED FLUIDS

Page 2 of 3
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2020 Mazda North American Operations, U.S.A.
03/12/2020 3:03 PM tlawrenc

Bulletin No.: 00-001/20

Last Issued: 03/12/2020

Only use Factory Recommended Fluids. The fluid application chart can be found on MXConnect.
Mazda Fluids Application Chart
CLICK HERE to open or:
1. From the MXConnect home page, select the Parts and Accessories link.
2. Select Parts from the Parts and Accessories drop down list.
3. From the Parts home page, select the Dealer Assistance Group (DAG) link below the Support header.
4. From the Dealer Assistance Group (DAG) home page, select the Fluids Application Chart link below the
Misc Application Listings header.
NOTE: Mazda Engine Oil Program fluids are also approved for Mazda's Factory Scheduled Maintenance.
WARRANTY COMPLIANCE NOTE: Failure to use the recommended fluids may cause component
damage and void the warranty.

Page 3 of 3
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2020 Mazda North American Operations, U.S.A.
03/12/2020 3:03 PM tlawrenc