NHTSA ID Number: 10173096
Manufacturer Communication Number: SRV-ESB-20-001
TSB/Document Date: 2020-04-07
Summary
Ducati
Immobilizer Systems - Applicability: All vehicles with electronic coded keys. This Electronic Service Bulletin replaces and cancels the bulletin SRV-ESB-18-004 published on May 3rd, 2018 and provides information regarding the Immobilizer Systems (engine start lock systems) and associated reset procedures that a Ducati
technician shall perform in case of a system failure or loss of keys. This bulletin also contains applicability tables and procedures for the various immoblizer systems.
Monster
●
Multistrada 1200 DVT
Streetfighter
●
●
Superbike
Diavel
●
●
●
Hypermotard
2016
Monster
Multistrada 1200 DVT
●
●
Superbike
●
Scrambler
Diavel
●
●
●
Hypermotard
Monster
2017
Multistrada 1200 DVT
●
●
Multistrada 950
●
Superbike
●
●
Scrambler
SuperSport
Diavel
●
●
●
●
Hypermotard
Monster
Multistrada 950
2018
Multistrada 1260 DVT
Superbike V2
Superbike V4
Scrambler
SuperSport
I2K-2
●
●
●
●
●
6/49
Ducati
Immobilizer Systems
All vehicles with electronic coded keys
Electronic Service Bulletin SRV-ESB-20-001
Model
Year
Family/Model
Diavel
Immobilizer systems
IRC
I2K
HF
E-LOCK
●
●
●
●
Hypermotard
Monster
Multistrada 950
2019
Multistrada 950 S
Multistrada 1260 DVT
●
●
●
Superbike V2
●
●
●
Superbike V4
Scrambler
SuperSport
Diavel
●
●
●
●
Hypermotard
Monster
Multistrada 950
Multistrada 950 S
2020
Multistrada 1260 DVT
●
●
●
Streetfighter V4
Superbike V2
Superbike V4
Scrambler
SuperSport
I2K-2
●
●
●
●
7/49
Ducati
Immobilizer Systems
All vehicles with electronic coded keys
Electronic Service Bulletin SRV-ESB-20-001
IRC system (Immobilizer, 3 Keys, Code Card)
Below are the Ducati
models equipped with IRC Immobilizer System:
Models
Monster 620 - Monster 620 Dark
Model Year
2006
2007
Monster S2R 1000
Monster S4R S
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
Monster S4R S Testastretta
Monster S4R Testastretta
Multistrada 620 - Multistrada 620 Dark
Multistrada 1000 DS
Multistrada 1000 S DS
●
●
●
Multistrada 1100
Multistrada 1100 S
SportClassic Paul Smart 1000
SportClassic Sport 1000
●
●
SportClassic Sport 1000 S
SportClassic GT 1000
SportClassic GT 1000 Touring
SportTouring ST3
SportTouring ST3 S
749 - 749 Dark
749 S
749 R
999
999 S
999 R
SuperSport 1000 DS
SuperSport 800
2010
●
Monster 696
Monster S2R 800
2009
●
Monster 695
Monster S2R Dark
2008
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
8/49
Ducati
Immobilizer Systems
All vehicles with electronic coded keys
Electronic Service Bulletin SRV-ESB-20-001
All vehicles equipped with IRC Immobilizer system have a standard supply consisting in:
• 1 red key
• 2 black keys
• 1 Code Card
Red key
Black keys
Code Card
The Red key, also called “Master Key”, allows starting the engine and is the only one that
allows programming, deleting and reprogramming the black keys.
The transponder is inside the red key and it can be replaced by removing the plastic shell of
the key.
The Black key allows starting the engine and can be disassembled as well; this allows reaching
some components of the key (transponder, shell and/or mechanical key) ONLY in case of
mechanical damage.
The Code Card contains the electronic code for the emergency override of the engine and for
this reason it must be stored in a safe place together with the red key. Entering that code will
temporarily allow starting of the engine - even if the Immobilizer system is damaged - until
the next Key-OFF.
IRC system operation
The key inserted in the ignition switch (if compatible from a mechanical point of view) allows
turning it ON; in this position the motorcycle's electric system and control units are powered.
The instrument panel control unit uses the antenna to read the electronic code of the
transponder contained in the key and compares it with those memorized. If the electronic
code corresponds to the enabled ones, before the engine starting is allowed, the system
performs a further check via serial line with the engine control unit where the same codes are
memorized.
9/49
Ducati
Immobilizer Systems
All vehicles with electronic coded keys
Electronic Service Bulletin SRV-ESB-20-001
Please find below a chart explaining the IRC system operation:
Supplied key
Key switch-antenna assembly
Ignition switch
Antenna
Instrument panel
ECU
Key memorization procedure on new system
To memorize the keys in the IRC system it is necessary to memorize at least 3 keys (red key
included); the maximum number of keys that can be memorized is 8:
• 7 black keys
• 1 red key
Before storing the keys make sure the ignition switch has been OFF for at least 30 seconds.
Cut tie (1) to release the keys and avoid any interference during the code acquisition of the
transponder inside the keys.
NOTE
Make sure that the keys are at least 50 cm from another.
10/49
Ducati
Immobilizer Systems
All vehicles with electronic coded keys
Electronic Service Bulletin SRV-ESB-20-001
1. Perform a Key-ON with the red key.
The instrument panel shows the number of keys that have been inserted and at the same
time it starts the countdown (30 tenths of a second).
2. Perform a Key-OFF before the countdown of 30 tenths of a second displayed on the
instrument panel is over and then remove the key.
The instrument panel shows a new countdown (150 tenths of a second). Insert the black
key to be memorized within 15 seconds.
3. Perform a Key-ON with the black key before the countdown of 150 tenths of a second
displayed on the instrument panel is over.
The instrument panel shows the number of keys that have been inserted and at the same
time it starts the countdown of 30 tenths of a second.
11/49
Ducati
Immobilizer Systems
All vehicles with electronic coded keys
Electronic Service Bulletin SRV-ESB-20-001
4. Perform a Key-OFF before the countdown of 30 tenths of a second displayed on the
instrument panel is over and then remove the black key.
The instrument panel shows a new countdown (150 tenths of a second). Insert the second
black key to be memorized within 15 seconds.
5. Perform a Key-ON with the second black key before the countdown of 150 tenths of a
second displayed on the instrument panel is over.
The instrument panel shows the number of keys that have been inserted and at the same
time it starts the countdown of 30 tenths of a second.
6. Perform a key-OFF before the countdown of 30 tenths of a second displayed on the
instrument panel is over and then remove the second black key.
NOTE
If it is necessary to program more than 2 black keys, repeat points 6) and 7).
7. The instrument panel shows a new countdown (150 tenths of a second). Insert the already
memorized red key within 15 seconds.
12/49
Ducati
Immobilizer Systems
All vehicles with electronic coded keys
Electronic Service Bulletin SRV-ESB-20-001
8. Perform a Key-ON with the already memorized red key before the countdown of 150
tenths of a second displayed on the instrument panel is over.
The countdown of 30 tenths of a second starts on the instrument panel.
9. Perform a Key-OFF before the countdown of 30 tenths of a second displayed on the
instrument panel is over without removing the key.
10. If the procedure is completed successfully, the LED (2) starts flashing and a new
countdown of 150 tenths of a second is displayed. The ignition switch must be turned ON
before that countdown is over.
Leave the key ON for at least 5 seconds and the instrument panel will show the message
“ON”.
Perform a Key-OFF.
To check if the key memorization procedure has been performed correctly it is necessary to:
•
Insert the red key after 30 seconds
•
Turn the Key ON;
•
Check that the LED flashes once for 0.7 seconds and then for several times equal to
the number of memorized keys (red one included)
13/49
Ducati
Immobilizer Systems
All vehicles with electronic coded keys
Electronic Service Bulletin SRV-ESB-20-001
At the end of this procedure, the system will work with all used keys; the instrument panel and
the engine control unit have correctly recorded the electronic codes to override the
immobilizer.
Loss or damage of one black key
In case of loss or damage of a black key it is necessary to:
•
Order a spare black key with transponder
•
Copy the mechanical part of the black or red key
•
Perform the key memorization procedure described on page 11
The lost, damaged or replaced black key will no longer override the Immobilizer system.
Loss or damage of the red key
In case of loss or damage of the red key, it will NOT be possible to pair new keys to the
Immobilizer system and as a consequence it will not be possible to delete, replace and/or add
other keys to the already paired ones.
In this case, it is necessary to order and replace:
•
The ignition switch (that comes with 2 black keys and 1 red key)
•
The engine control unit
•
The instrument panel control unit
•
After the installation, perform the key memorization procedure described on page 11
In case of damage to the red key mechanical part, which does not compromise the operation
of the transponder inside of the same key, it is necessary to:
•
Purchase a new black key (there is only one type as spare part)
•
Copy the mechanical part of one of the black keys in your possession
•
Replace the transponder inside the new purchased black key with the one inside the
damaged red key
WARNING
Remember to identify the new "Master Key" to distinguish it from the other black keys.
14/49
Ducati
Immobilizer Systems
All vehicles with electronic coded keys
Electronic Service Bulletin SRV-ESB-20-001
Disassembly of the Red and the Black keys
Following is the disassembly procedure for the:
Red key
1. Remove the mechanical part (1) from the red key.
2. Slide out the shell (2) that contains the transponder (3).
Black key
1. Remove the Ducati
sticker (1) from the black key.
2. Slide out the pin (2) and then remove the mechanical part (3).
3. Slide out the shell (4) that contains the transponder (5).
15/49
Ducati
Immobilizer Systems
All vehicles with electronic coded keys
Electronic Service Bulletin SRV-ESB-20-001
Loss of the Code Card
In case of loss of the Code Card it is not possible to temporarily start the engine by entering
the electronic code written on the Card.
WARNING
It is NOT possible to order the Code Card only; the only way is to purchase and
replace the components listed below:
• key switch (with full lock kit);
• engine control unit;
• instrument panel control unit.
After the installation of the components mentioned above, perform the key memorization
procedure described on page 11.
Immobilizer override procedure
The immobilizer override procedure can be performed in two ways:
A. Enter the alphanumeric keypad of the diagnosis test equipment (MATHESIS, DDS and
DDS 2.0) the key electronic code indicated on the rear side of the Code Card.
B. Use the throttle control and follow the procedure indicated below:
1. Turn the Key ON with the black key, open the throttle control completely and keep it fully
opened. The EOBD light on the instrument panel turns off after a preset time of 8
seconds.
2. When the EOBD light turns off, release the throttle control.
3. The EOBD light will then start flashing again.
4. Enter the electronic code indicated on the Code Card.
5. Count the number of flashes of the EOBD light that must correspond to the first digit of
the secret code.
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TSB/Document ID: SRV-ESB-20-001
Replacement Service Bulletin Number:
MFR Communication Date: 2020-03-19
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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