Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11752278
Complaint Date: 2026-07-22
Fail Date: 2026-05-26
Manufacturer Name: Honda (American Honda Motor Co.)
Vehicle Make: HONDA
Vehicle Model: PILOT
Model Year: 2016
Summary
I am filing a safety and defect complaint regarding my 2016 Honda Pilot (3.5L V6 Engine). In Dec 2025, the "EMISSION SYSTEM PROBLEM" warning light ocationally illuminated on the dashboard. On 5/26/26.while driving, the vehicle suddenly began to shake violently and experienced a severe loss of acceleration—when I stepped on the gas pedal, the vehicle hesitated and would not speed up (loss of motive power). In June I let a certified Honda dealership scanned the vehicle and pulled diagnostic trouble codes P0430, P219A, and P219B, confirming that the fuel injectors have failed. This is a well-documented manufacturing defect explicitly detailed in Honda’s Technical Service Bulletin TSB 20-100. The defect causes uneven fuel delivery and cylinder misfires, which poses a severe driving hazard, including sudden engine stalling, loss of motive power while driving, and acceleration hesitation in traffic. Although American Honda previously extended the warranty for this specific injector defect to 10 years or 150,000 miles, my vehicle was DENIED coverage by American Honda corporate customer relations solely because it has just passed the 10-year mark (the vehicle was purchased on November 30, 2015), despite having only 140,000 miles (well under the mileage limit).This is a critical safety and environmental hazard inherent to Honda's manufacturing design. An expiration of time does not make a known manufacturing flaw any less dangerous on public roads. I request NHTSA to investigate this persistent issue and upgrade the current warranty extension to a mandatory safety recall so that affected consumers are not left driving hazardous vehicles or forced to pay thousands of dollars out-of-pocket for an acknowledged factory defect.
NHTSA ID Number: 11752277
Complaint Date: 2026-07-22
Fail Date: 2026-02-27
Manufacturer Name: Thor Motor Coach
Vehicle Make: THOR MOTOR COACH
Vehicle Model: PALAZZO GT
Model Year: 2025
Summary
When driving on wet roads, water from the right side rear wheels sprays up into a metal battery compartment holding both the chassis and house batteries. This compartment has three large drain holes in the floor of the compartment and, there is nothing underneath those holes to prevent rain water from being thrown into the compartment. The water in the compartment is causing premature rusting, which will eventually lead to failure of the floor, and the batteries may fall out. Also, all of the components in the compartment, including batteries, cables, binding posts, etc. are getting saturated with water which is causing corrosion and has the potential to cause an electrical short. The Dealer Service Center stated that this is how it’s designed and there is nothing that can be done to rectify it.
Read More...NHTSA ID Number: 11752276
Complaint Date: 2026-07-22
Fail Date: 2026-07-22
Manufacturer Name: General Motors, LLC
Vehicle Make: GMC
Vehicle Model: SIERRA 1500
Model Year: 2024
Summary
I was driving on the highway when the vehicle started to make clinking noises. The vehicle started to lose power as I accelerated it would feel like something was pulling me in the opposite direction and the knocking noise would get louder. Ultimately, I had the vehicle towed to a dealership. This vehicle passed the L87 recall not too long ago, and the vehicle is barely used.
Read More...NHTSA ID Number: 11752275
Complaint Date: 2026-07-22
Fail Date: 2026-07-10
Manufacturer Name: General Motors, LLC
Vehicle Make: GMC
Vehicle Model: SIERRA 2500
Model Year: 2019
Summary
On 07/10/2026 at approximately 1:10 a.m., the parked and unoccupied vehicle caught fire while turned off. The vehicle had not been driven for several hours. A neighbor was awakened by the horn/alarm and popping noises, observed fire near the passenger-side cab/engine area, and called 911. The fire rapidly spread throughout the cab, engine compartment, rocker-panel areas, wheel wells, and truck bed, creating an explosion hazard and threatening a nearby occupied residence and garage. The fire department extinguished the blaze, but the vehicle was completely destroyed. Before the fire, the vehicle had experienced recurring coolant warnings, a DEF-system warning, and delayed starting associated with the main battery. No smoke, fuel odor, intentional ignition source, charging device, or known external fire source was present before the incident. Weather was calm. The exact failed component and cause remain UNKNOWN. A firefighter stated that the apparent fire origin was near the passenger side of the vehicle. The remains are available for inspection, subject to coordination with the vehicle owner and insurer. The incident has been reported to the fire department, insurer, manufacturer, and NHTSA.
Read More...NHTSA ID Number: 11752274
Complaint Date: 2026-07-22
Fail Date: 2026-05-30
Manufacturer Name: General Motors, LLC
Vehicle Make: CADILLAC
Vehicle Model: XT4
Model Year: 2022
Summary
The digital instrument cluster will at random times go dark while driving. Took car to the dealership and they say there is no recall or service bulletin. This has happened so many times and i lose speedometer, fuel level and all other critical information all while driving. This is a safety issue and should be something done to resolve this as its dangerous.
Read More...NHTSA ID Number: 11752273
Complaint Date: 2026-07-22
Fail Date: 2026-05-30
Manufacturer Name: Mercedes-Benz USA, LLC
Vehicle Make: MERCEDES-BENZ
Vehicle Model: GLK350
Model Year: 2011
Summary
My kids and I went into a football game and when we came out I used the key fob to unlock the doors but the vehicle didn’t recognize my key fob when I tried to start it. There were no lights or warnings leading up to this incident. The dash didn’t say anything besides “remove key from ignition”. We were stranded for 5 hours before I had to have it towed. It cost roughly $2000 to have it repaired with no clear reason for why it happened. It was a censor on the steering column that was somehow deprogrammed while we were in the stadium and suddenly failed to recognize its own key fob once it was inserted into the ignition. The anti-theft security feature kicked in and I could not get the vehicle to respond or bypass the system and it left me and 4 children stranded in a very dangerous area for several hours with no information as to why this happened or how to avoid it in the future. The steering column locked up when the tow truck driver tried to load it and caused a significant amount of added expenses on to the repair costs and towing costs.
Read More...NHTSA ID Number: 11752272
Complaint Date: 2026-07-22
Fail Date: 2026-07-22
Manufacturer Name: Hyundai Motor America
Vehicle Make: HYUNDAI
Vehicle Model: SANTA FE
Model Year: 2024
Summary
With my 2024 Hyundai Santa Fe SEL, at Cold start the coolant gage on the digital cluster always shows 2-3 bars on the gauge and once the vehicle is put into drive (at least 30-45 seconds start up), the coolant gauze immediately increases in temperature reading without full drive (15 feet after gear placed in Drive). This may be improperly reading the coolant temperature and the OEM thermostat may be defective from manufacturer build. This can cause improper cooling and increase engine failure due to overheating.
NHTSA ID Number: 11752271
Complaint Date: 2026-07-22
Fail Date: 2026-07-16
Manufacturer Name: Hyundai Motor America
Vehicle Make: HYUNDAI
Vehicle Model: SANTA FE
Model Year: 2024
Summary
I purchased a 2024 Hyundai Santa Fe SEL with 16,087 miles that has a the 8-speed Wet Dual-Clutch Transmission (DCT) stutters to catch gear properly while accelerating from low speeds and back to high, example driving onto a highway ramp and matching speeds with ongoing traffic). Unfortunately, there have been multiple fears and risk of safety where accidents almost occured due to the transmission not catching the engines rotational speed to exact, causing slow to no acceleration. This is very dangerous and unsafe to not be considered under investigation. This unresolved issue will deteriorate the clutch and transmission itself over time. HELP!
NHTSA ID Number: 11752270
Complaint Date: 2026-07-22
Fail Date: 2025-02-20
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: F-150
Model Year: 2022
Summary
I experienced an unintended-acceleration event in a parking lot while maneuvering at low speed. I was alternating between Reverse and Drive to adjust the vehicle’s position within a parking space when, after selecting Drive, the truck unexpectedly surged forward with substantial acceleration. I applied the brakes immediately and with significant force, but the brake pedal felt unusually soft and stopping response seemed reduced. The vehicle struck a large commercial trash bin; I narrowly avoided striking the building behind it. Damage was primarily superficial, but the incident had clear potential for more serious property damage or injury. I have prior experience operating EVs with one-pedal driving and do not believe this event resulted from driver error. Following the incident, I disabled one-pedal driving and have used traditional drive mode. I have not experienced another unintended-acceleration event since making that change. Given the low-speed maneuver, the sudden forward surge, and the apparent relationship to one-pedal-drive operation, I believe the event warrants formal documentation and technical investigation.
Read More...NHTSA ID Number: 11752269
Complaint Date: 2026-07-22
Fail Date: 2026-07-21
Manufacturer Name: Toyota Motor Corporation
Vehicle Make: TOYOTA
Vehicle Model: TACOMA
Model Year: 2018
Summary
Vehicle hits a bump in the road and the check engine light comes on, followed by the gas pedal being non-responsive and an error code on the instrument panel saying “Brake Override System Malfunction. Check with dealer.” and “Pre-collision System Malfunction. Visit your dealer. ” When this occurs, have to coast the vehicle to a safe place, turn off and wiggle the Radar Control piece attached to the front grill sometimes multiple times before the truck will clear the code and accelerate. Been an ongoing issue for several months. Have replaced the front grill sensor and plate and the issue persists.
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