NHTSA ID Number: 10130286
Manufacturer Communication Number: HARMON-TSG
TSB/Document Date: 2018-03-13
Summary
The content of this ?Technical Support Guide? is based mostly on the respective region?s owner?s manual supplements for the Gen3.0 infotainment (HARMAN model Navigation/Audio) system.
Technical Support Guide
Gen 3.0 [HARMAN models]
6.5-inch system
8-inch system
8-inch Navi system
January, 2017
Use of this manual is limited to dealer staff.
Forward
The content of this “Technical Support Guide” is based mostly
on the respective region’s owner’s manual supplements for
the Gen3.0 infotainment (HARMAN model Navigation/Audio)
system offered with the new 17MY Impreza 4-door/5-door
models. It is an additional supplement intended to provide a
brief overview of system functionality, and anticipated FAQ not
described in the “Service Manual”.
Please note that the purpose of this guide is limited to use
by Subaru
distributors, retailers, and dealer staff to provide
customer support.
If you need to diagnose trouble or system defects, please refer
to the instructions in the “Service Manual” Infotainment section.
January, 2017
Fuji Heavy Industries LTD.
Subaru Customer Center
Overseas Service Dept.
2
Contens
1. Introduction of Gen 3.0 Audio/Navigation System
System Types....................................................................................... 4
Part Number Information...................................................................... 5
Main Product Features......................................................................... 6
Summary of Features........................................................................... 8
Main Screens...................................................................................... 10
APPS Function................................................................................... 12
Navigation Function............................................................................ 15
Radio Function................................................................................... 16
Media Function................................................................................... 17
Other Function.................................................................................... 19
2. Frequently Asked Questions (FAQ)
Navigation........................................................................................... 21
Bluetooth Hands-Free........................................................................ 22
Audio & Visual.................................................................................... 23
APPS.................................................................................................. 25
Voice Recognitions & Others.............................................................. 27
Apple CarPlay..................................................................................... 28
Android Auto....................................................................................... 29
SUBARU STARLINK (General).......................................................... 30
SUBARU STARLINK (Connection)..................................................... 35
SUBARU STARLINK (Apps - Calendar)............................................. 38
SUBARU STARLINK (Apps - iHeart Radio)........................................ 39
SUBARU STARLINK (Apps - Music).................................................. 40
SUBARU STARLINK (Apps - News)................................................... 41
SUBARU STARLINK (Apps - Weather).............................................. 42
SUBARU STARLINK (Apps - Yelp)..................................................... 43
SUBARU STARLINK (Apps - BestParking)........................................ 45
SUBARU STARLINK (Apps - Glympse)............................................. 46
SUBARU STARLINK (Apps - Magellan)............................................. 48
SUBARU STARLINK (Apps - RightTrack).......................................... 50
SUBARU MAP UPDATE..................................................................... 52
SOFTWARE UPDATE........................................................................ 53
3
1. Introduction of Gen 3.0 Audio/Navigation System
System Types
n 6.5-inch system
• For North America
6.5-inch touch screen
• Regions other than North America
6.5-inch touch screen
button
button
CD slot
n 8-inch system
8-inch touch screen
button
n 8-inch with Navi system
8-inch touch screen
button
These illustrations are for left-hand drive vehicles.
The button positions and shapes will differ for right-hand drive vehicles.
4
1. Introduction of Gen 3.0 Audio/Navigation System
Part Number Information
n 17MY IMPREZA 4-door/5-door
Region
Type
Base Audio
Mid Audio
High Navi
North America
Base Audio
Mid Audio
High Navi
Canada
Mid Audio
Base Audio
Mid Audio
Europe
High Navi
86201FL710
LH
86201FL600
LH
86201FL700
LH
86201FL620
LH
86201FL720
LH
86271FL600
LH
86271FL700
LH
86201FL61A
LH
86201FL71A
LH
86201FL60A
LH
86201FL70A
LH
86201FL63A
LH
86201FL62A
LH
86201FL72A
LH
86271FL60A
LH
86271FL70A
LH
86201FL73A
LH
86201FL400
LH
86201FL410
LH
86201FL420
LH
86201FL430
LH
86201FL440
LH
86201FL450
LH
86271FL400
LH
86271FL410
LH
LH
RH
86201FL320
RH
86201FL330
RH
86201FL340
RH
86201FL350
RH
86271FL300
RH
86271FL310
RH
Base Audio
86201FL200
RH
Mid Audio
86201FL210
RH
High Navi
86271FL200
RH
86271FL520
LH
High Navi
High Navi
Base Audio
General
LH
86201FL310
Mid Audio
Columbia
RH/LH
86271FL420
Base Audio
Australia
Subaru PN
86201FL610
Mid Audio
High Navi
5
86271FL52A
LH
86201FL100
RH
86201FL110
RH
86201FL130
RH
86201FL500
LH
86201FL510
LH
86201FL120
RH
86201FL140
RH
86201FL520
LH
86271FL100
RH
86271FL130
RH
86271FL500
LH
86271FL510
LH
1. Introduction of Gen 3.0 Audio/Navigation System
Main Product Features
Standardized operation screen layout for all functions
• Mode switching buttons on the left and operation buttons on
the right and at the bottom prevents users becoming lost in
operation no matter which functions are used.
Use of POP-UP screens
• Pop-up screens are used instead of screen switching,
preventing users from losing the current screen.
Easy-to-view map screen display*
• Maps appear wider by minimizing constantly displayed buttons.
• Touch screen to display automatically hidden buttons.
*
6
8-inch with Navi system model only
1. Introduction of Gen 3.0 Audio/Navigation System
Main Product Features
Rough destination search function*
• Start a search with a variety of words such as addresses, facility
names, intersection names.
Customised home screen layout
• Frequently used functions and operations can be added to the
home screen.
Example: For calling specific phone numbers, listening to
specific radio stations, etc.
• “Add Shortcut” may not be shown by default in some regions.
The system can be configured to display it on the “General
Settings” screen.
Apple CarPlay** / Android Auto**
• Support for Apple CarPlay and Android Auto allows access to functions such as maps, phone calls, and music.
* 8-inch with Navi system model only
** Specifications vary by model and region. For more information, please review the “Summary of Features”.
7
1. Introduction of Gen 3.0 Audio/Navigation System
Summary of Features
6.5-inch system
8-inch system
8-inch with
Navi system
6.5 in WVGA
(800x400)
8 in WVGA
(800x400)
8 in WVGA
(800x400)
¡
¡
¡
Seamless
n/a
¡
¡
AM/FM
¡
¡
¡
North America
only
North America
only
North America
only
RDS-Traffic Message Channel
n/a
n/a
Australia,
Europe only*
RBDS / RDS
¡
¡
¡
HD RadioTM
n/a
North America
only
North America
only
Cache Radio Program
n/a
North America
only
North America
only
SiriusXM® Satelllite Radio
n/a
North America
only
North America
only
Featured Favorites
n/a
North America
only
North America
only
DAB/DAB+.Other
Europe only*
Europe only*
Europe only*
CD
Australia,
Europe only
¡
¡
n/a
¡
¡
¡/¡
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TSB/Document ID: HARMON-TSG
Replacement Service Bulletin Number:
MFR Communication Date: 2018-01-15
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MFR Component System:
MFR Component Subsystem:
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