NHTSA ID Number: 10130285
Manufacturer Communication Number: F10-Gen2-NAV-15-
TSB/Document Date: 2018-03-13
Summary
TECHNICAL SUPPORT GUIDE FOR NAVIGATION AND AUDIO F10 GEN2 SYSTEMS.
Technical Support Guide
Gen 2.0 & 2.1
Micro SD Navigation (AVN)
Display Audio (DA)
AVN (with Navigation)
Display Audio (without Navigation)
January, 2018
1
Technical Support Guide
Gen 2.0 & 2.1 Micro SD Navigation (AVN)
Gen 2.0 & 2.1 Display Audio (DA)
2
Contents
1. Introduction of Gen 2.0 & 2.1 Audio/Navigation System
- System Types ...........................................................................
- Part Number Information -.--------------...
- Summary of Features--- ---------..----- Main Screens (AVN/Display Audio) .....----------.
- APPS Function .-..----...-------------...
- INFO Function -.-...----...------------..
- Navigation Function ...------------..----- Audio/Visual Functions -.---------.------..
4
5-8
9
10-11
12-13
14
15
16-21
2. Troubleshooting
- System Diagram (AVN/Display Audio) ----------..
- Connections and Pins --.-...-------------.
- On-Board Diagnostic Mode .----------.---...
- No power, No sound (All modes) with Internal & External Amp.
- No sound (AM/FM)/Volume fades up and down (AM/FM/HD) .
- No sound (SAT), (CD), (USB), (AUX), (iPod) ...--.---.
- CD skip, CD won’t play correctly ------..---...--.
- Sound is poor or noisy, No illumination ------..---.
- No Map is displayed (NAV UNIT ONLY) -......--..----.
- Poor or no response from touch screen ..-----.-..--.
- Current GPS position does not move ---.------.-.
- Bluetooth does not work ----------------.
- Rear View Camera won’t display (NAV/Non NAV) -----.
- STARLINK ----------------------.
- Mirrorlink ----------------------- aha Radio ---.--- ---------------- Pandora Radio --------------------..
- DCM / Siri
--------------------..
22-23
24-27
28-30
31-33
34-35
36-40
41-42
43-44
45
46
47
48
49-50
51-53
54
55-72
73-84
85-88
3. Frequently Asked Questions (FAQ)
- Navigation ----------------------.
- Bluetooth Hands-free -------------.----.
- Audio/Visual --..--------------..----.
- APPS, INFO, Voice Recognition and Others .-------.
-STARLINK----------------------..
89-90
91-92
93-96
97-101
102-118
4. Glossary
- [A] - [S] -------------------.----. 119-120
- [U] - [number]
------------------. 121
3
1. Introduction of Audio/Navigation System
System Types
(1) AVN (with Navigation)
Micro SD card
(Map data only)
(2) Display Audio (without Navigation)
4
1. Introduction of Audio/Navigation System
Part Number Information
(1) AVN (with Navigation) USA
Country
Gen
Note: Cannot swap units between model year
Vehicle
Subaru
Part
No.
Face ID
Navi Map
Amplifier
2015 Legacy
86271AL66*
FB664US
micro SD
External AMP
DCM Connection
No
2015 Outback
86271AL64*
FB644US
micro SD
Built-in AMP
86271FJ63*
FM634US
micro SD
Built-in AMP
No
86271VA63*
FV631US
micro SD
External AMP
No
86271SG68*
FF687US
micro SD
External AMP
2015 Impreza
2
2015 Crosstrek XV
2016WRX
2016 Forester
2016 Legacy
Yes
86271SG66*
FF667US
micro SD
Built-in AMP
86271AL69*
FB695US
micro SD
External AMP
Yes
USA
2016 Outback
86271AL68*
FB685US
micro SD
Built-in AMP
2016 Impreza
86271FJ65*
FM655UH
micro SD
Built-in AMP
Yes
2016 Crosstrek XV 86271FJ67*
FM675UH
micro SD
Built-in AMP
No
86271FJ68*
FM686US
micro SD
Built-in AMP
No
86271FJ66*
FM666US
micro SD
Built-in AMP
Yes
86271SG87*
FF878US
micro SD
External AMP
Yes
86271SG86*
FF868US
micro SD
Built-in AMP
Yes
2017 WRX
86271VA64*
FV642US
micro SD
External AMP
Yes
2017 Legacy
86271AL87*
FB876US
micro SD
External AMP
Yes
2017 Outback
86271AL85*
FB856US
micro SD
Built-in AMP
Yes
86471SG63*
FF639US
micro SD
External AMP
Yes
86471SG62*
FF629US
micro SD
Built-in AMP
Yes
86271VA67*
FV673US
micro SD
External AMP
Yes
2017 Crosstrek
2.1
2017 Forester
2018 Forester
2018 WRX
* Any numbers or letters such as 0, 1, 2, A and B
5
1. Introduction of Audio/Navigation System
Part Number Information
(1) AVN (with Navigation) Canada
Coun
try
Gen
Vehicle
2015 Legacy
2015 Outback
2015 Impreza
2015 Crosstrek XV
2.0
2016 WRX
Note: Cannot swap units between model year
Subaru Part No.
Face ID
Navi Map
Amplifier
DCM Connec on
86271AL67*
FB674CS
micro SD
External AMP
No
86271FJ73*
FM734CS
micro SD
Built-in AMP
No
86271VA73*
FV731CS
micro SD
External AMP
No
86271SG78*
FF787CS
micro SD
External AMP
2016 Forester
86271SG76*
FF767CS
micro SD
Built-in AMP
86271AL65*
FB655CS
micro SD
External AMP
No
86271FJ75*
FM755CH
micro SD
Built-in AMP
No
2017 Crosstrek
86271FJ76*
FM766CS
micro SD
Built-in AMP
No
2017 Forester
86271SG85*
FF858CS
micro SD
External AMP
No
86271AL86*
FB866CS
micro SD
External AMP
No
2017 WRX
86271VA74*
FV742CS
micro SD
External AMP
No
2018 Forester
86471SG72*
FF729CS
micro SD
External AMP
No
2018 WRX
86271VA76*
FV763CS
micro SD
External AMP
No
2016 Legacy
2016 Outback
Canada
2016 Impreza
2016 Crosstrek XV
2.1
No
2017 Legacy
2017 Outback
* Any numbers or letters such as 0, 1, 2, A and B
6
1. Introduction of Audio/Navigation System
Part Number Information
(1) AVN (with Navigation) USA/Canada
Map Micro SD Card Part Number
Vehicle
Subaru Part No.
Map Version
2015 Legacy
86283AL66A
2015 Outback
2015 Impreza
2013 Q3
2015 XV Crosstrek
86283FJ630
2016 WRX
2016 Forester
2016 Legacy
86283AL68A
2013 Q3
86283FJ650
2014 Q3
86283AL85A
2014 Q3
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TSB/Document ID: F10-Gen2-NAV-15-
Replacement Service Bulletin Number:
MFR Communication Date: 2018-01-15
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MFR Component System:
MFR Component Subsystem:
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