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June 13, 2022 NHTSA CAMPAIGN NUMBER: 22V418000
Improperly Connected High Voltage Battery Cable
A loss of electrical power can cause the bus to shutdown, increasing the risk of a crash. A ground short circuit can increase the risk of a fire.
NHTSA Campaign Number: 22V418
Manufacturer Daimler Trucks North America, LLC
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 185
Summary
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2023 FCCC Saf-T-Liner C2 Jouley Electric Buses. A high voltage battery cable may not be properly connected, which can cause a loss of electrical power or a ground short circuit.
Remedy
All vehicles have been remedied, therefore no owner notification letters are necessary. Owners may contact DTNA customer service at 1-800-547-0712. DTNA’s number for this recall is FL939.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check for Daimler Trucks North America Recalls
There will be no publications for safety recall 22V-418.
All vehicles within this recall campaign have been repaired prior to the publication of a Dealer’s Bulletin or Owner Notification. All impacted serial numbers were repaired from 06/09/2022 – 08/02/2022
Chronology :
On May 20, 2022, the supplier for DTNA’s junction box and wiring components, Proterra, notified DTNA that a single incident, which occurred on a Jouley bus, was likely the result of an improper crimp of a high voltage wire within a junction box. At this time, Proterra did not declare a recall. DTNA staff promptly began an investigation and, in parallel, plant containment steps. Upon information and belief, and based on DTNA’s best understanding of the information available at this time, the issue appears to arise from an improper high voltage wire crimp. On June 8, 2022 and with the limited information available from its expedited investigation, DTNA declared a recall. The following day, DTNA contacted NHTSA to communicate the issue and next steps.
DTNA’s investigation uncovered two claims related to the primary failed part. During the course of the investigation, DTNA discovered one additional warranty claim for a failure at the opposite connector end of the high voltage cable in July of 2021. It is unclear what the failure mode was nor whether this was associated with the same defect. At this time, DTNA is not aware of any injuries or fatalities related to these incidents.
3 Affected Products
Vehicle
MAKE | MODEL | YEAR |
THOMAS BUILT BUSES | SAF-T-LINER C2 ELECTRIC | 2021-2023 |
10 Associated Documents
Defect Notice 573 Report
RCLRPT-22V418-1546.PDF 213.915KB
Recall Acknowledgement
RCAK-22V418-4743.pdf 645.602KB
Defect Information Report
RMISC-22V418-8483.pdf 824.426KB
Recall 573 Report – June 16, 2022
RCLRPT-22V418-1769.PDF 214.205KB
Amended Defect Information Report
RMISC-22V418-5470.pdf 694.468KB
Letter to NHTSA
RMISC-22V418-6526.pdf 359.829KB
Recall Quarterly Report #1, 2022-2
RCLQRT-22V418-6525.PDF 211.155KB
Recall Quarterly Report #2, 2022-3
RCLQRT-22V418-1477.PDF 211.246KB
Manufacturer Notices(to Dealers,etc)
RCMN-22V418-9248.pdf 359.829KB
Recall Quarterly Report #3, 2022-4
RCLQRT-22V418-0183.PDF 211.333KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V418&docType=RCL
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Defect / Noncompliance Information Report (Section 573.6) FL939 Date of Submission: 06/14/2022 Manufacturer: Daimler Truck North America LLC P.O. BOX 3849 Portland, Oregon 97208 Type of Report: x Safety Defect ⃝ Non-Compliance Vehicle Information Model Yr. Start: 2021 Model Yr. End: 2023 Make: Thomas Built Buses Model: Sat-T-Liner C2 Jouley Production Dates: Begin: 08/19/2019 End: 02/19/2022 Descriptive Information: On certain TBB Saf-T-Liner C2 Jouley electric buses, the high voltage cable could have the connector terminal improperly crimped. Basis for Determination of the Recall Population: All TBB Saf-T-Liner C2 Jouley buses built in the production range listed above. Number potentially involved: 186 Estimated percentage of involved with defect: 1% Defect / Noncompliance Description For this Defect/Noncompliance: Describe the defect or noncompliance: A ring terminal connector on the high voltage cable may not be properly crimped which could cause the cable to fail inside of the junction box enclosure. Describe the safety risk: A high voltage cable separation could lead to the bus shutting down due to a loss of electrical power or a short to ground, which could increase the risk of a fire. Identify any warning which can precede or occur: Separation of the cable could be indicated by power flickering or the like. However, the cable end with the suspect crimp is not easily inspected without decommission of the High Voltage system (which requires specific training) followed by removal of the access panel cover on the junction box making it unlikely to be seen in a normal pre-trip inspection. If applicable, identify the manufacture of the defective or noncompliant component.: Supplier: Proterra Contact Name: Kelly Irving, Customer Quality Manager Business address: 1 Whitlee Ct. Greenville, SC 29607 Business telephone number: 864.641.6044 Involved Components Component Name: CBL-HV,HVJB-BATTERIES 1,B2 Component Description: High Voltage Battery Cable Component Part Number: 66-18372-188 Component’s country of origin: USA Chronology of Defect / Noncompliance Determination Provide the chronology of events leading up to the defect decision or test data for the noncompliance decision: On May 20, 2022, the supplier for DTNA’s junction box and wiring components, Proterra, notified DTNA that a single incident, which occurred on a Jouley bus, was likely the result of an improper crimp of a high voltage wire within a junction box. At this time, Proterra did not declare a recall. DTNA staff promptly began an investigation and, in parallel, plant containment steps. Upon information and belief, and based on DTNA’s best understanding of the information available at this time, the issue appears to arise from an improper high voltage wire crimp. On June 8, 2022 and with the limited information available from its expedited investigation, DTNA declared a recall. The following day, DTNA contacted NHTSA to communicate the issue and next steps. DTNA’s investigation uncovered two claims related to the primary failed part. Identify the Remedy Describe the defect/noncompliance remedy program, including the manufacture’s plan for reimbursement. Inspection and repair or replacement of the cable, if required, will be performed by certified HV3 Daimler Truck North America authorized service facilities. Daimler Truck North America shall be offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which will be posted with owner’s notification letter. Owners are directed to seek reimbursement through authorized dealers. Identify the Recall Schedule Describe the recall schedule for notifications.: Customer notification will be made by first class mail using Daimler Truck North America records to determine the customers affected. Planned Dealer Notification Begin Date: 08/06/2022 Planned Dealer Notification End Date: 08/06/2022 Planned Owner Notification Begin Date: 08/06/2022 Planned Owner Notification End Date: 08/06/2022 Does DTNA plan to file inconsequentiality petition? ⃝ Yes x No Manufacturer’s identification code for this recall (if applicable): FL939 DTNA Representative; Tiffani Torgeson Manager, Compliance and Regulatory Affairs
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Daimler Trucks North America, LLC 4747 N. Channel Avenue Portland OR 97217-7699 Phone: 503-745-8000 August 11, 2022 Michelle Rice Recall Analyst Department of Transportation National Highway Traffic Safety Administration 1200 New Jersey Avenue SE., Washington, DC 20590 Office: 202-366-1060 Subject: Improperly Connected High Voltage Battery Cable NHTSA NS No. 22V-418 Manufacturer number: FL-939 Ms. Rice, There will be no publications for safety recall 22V-418. All vehicles within this recall campaign have been repaired prior to the publication of a Dealer’s Bulletin or Owner Notification. All impacted serial numbers were repaired from 06/09/2022 – 08/02/2022 Please contact me if you have any questions. Sincerely, Sam Geser Sam Geser Manager, Compliance and Regulatory Affairs Daimler Trucks North America Tiffani Torgeson Executive Manager, Vehicle Safety Compliance and Regulatory Affairs
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Defect / Noncompliance Information Report (Section 573.6) FL939 Date of Submission: 06/16/2022 Manufacturer: Daimler Truck North America LLC P.O. BOX 3849 Portland, Oregon 97208 Type of Report: x Safety Defect ⃝ Non-Compliance Vehicle Information Model Yr. Start: 2021 Model Yr. End: 2023 Make: Thomas Built Buses Model: Sat-T-Liner C2 Jouley Production Dates: Begin: 08/19/2019 End: 02/19/2022 Descriptive Information: On certain TBB Saf-T-Liner C2 Jouley electric buses, the high voltage cable could have the connector terminal improperly crimped. Basis for Determination of the Recall Population: All TBB Saf-T-Liner C2 Jouley buses built in the production range listed above. Number potentially involved: 185 Estimated percentage of involved with defect: 1% Defect / Noncompliance Description For this Defect/Noncompliance: Describe the defect or noncompliance: A ring terminal connector on the high voltage cable may not be properly crimped which could cause the cable to fail inside of the junction box enclosure. Describe the safety risk: A high voltage cable separation could lead to the bus shutting down due to a loss of electrical power or a short to ground, which could increase the risk of a fire. In the unlikely event of a school bus shutdown without the ability to resume operations, there could be an increased risk of injury due to the need to transfer passengers to alternate transportation in a potentially uncontrolled traffic condition. Identify any warning which can precede or occur: Separation of the cable could be indicated by power flickering or the like. However, the cable end with the suspect crimp is not easily inspected without decommission of the High Voltage system (which requires specific training) followed by removal of the access panel cover on the junction box making it unlikely to be seen in a normal pre-trip inspection. If applicable, identify the manufacture of the defective or noncompliant component.: Supplier: Proterra Contact Name: Kelly Irving, Customer Quality Manager Business address: 1 Whitlee Ct. Greenville, SC 29607 Business telephone number: 864.641.6044 Involved Components Component Name: CBL-HV,HVJB-BATTERIES 1,B2 Component Description: High Voltage Battery Cable Component Part Number: 66-18372-188 Component’s country of origin: USA Chronology of Defect / Noncompliance Determination Provide the chronology of events leading up to the defect decision or test data for the noncompliance decision: On May 20, 2022, the supplier for DTNA’s junction box and wiring components, Proterra, notified DTNA that a single incident, which occurred on a Jouley bus, was likely the result of an improper crimp of a high voltage wire within a junction box. At this time, Proterra did not declare a recall. DTNA staff promptly began an investigation and, in parallel, plant containment steps. Upon information and belief, and based on DTNA’s best understanding of the information available at this time, the issue appears to arise from an improper high voltage wire crimp. On June 8, 2022 and with the limited information available from its expedited investigation, DTNA declared a recall. The following day, DTNA contacted NHTSA to communicate the issue and next steps. DTNA’s investigation uncovered two claims related to the primary failed part. During the course of the investigation, DTNA discovered one additional warranty claim for a failure at the opposite connector end of the high voltage cable in July of 2021. It is unclear what the failure mode was nor whether this was associated with the same defect. At this time, DTNA is not aware of any injuries or fatalities related to these incidents. Identify the Remedy Describe the defect/noncompliance remedy program, including the manufacture’s plan for reimbursement. Inspection and repair or replacement of the cable, if required, will be performed by certified HV3 Daimler Truck North America authorized service facilities. Daimler Truck North America shall be offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which will be posted with owner’s notification letter. Owners are directed to seek reimbursement through authorized dealers. Identify the Recall Schedule Describe the recall schedule for notifications.: Customer notification will be made by first class mail using Daimler Truck North America records to determine the customers affected. Planned Dealer Notification Begin Date: 08/06/2022 Planned Dealer Notification End Date: 08/06/2022 Planned Owner Notification Begin Date: 08/06/2022 Planned Owner Notification End Date: 08/06/2022 Does DTNA plan to file inconsequentiality petition? ⃝ Yes x No Manufacturer’s identification code for this recall (if applicable): FL939 DTNA Representative; Tiffani Torgeson Manager, Compliance and Regulatory Affairs
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Daimler Trucks North America, LLC 4747 N. Channel Avenue Portland OR 97217-7699 Phone: 503-745-8000 August 11, 2022 Michelle Rice Recall Analyst Department of Transportation National Highway Traffic Safety Administration 1200 New Jersey Avenue SE., Washington, DC 20590 Office: 202-366-1060 Subject: Improperly Connected High Voltage Battery Cable NHTSA NS No. 22V-418 Manufacturer number: FL-939 Ms. Rice, There will be no publications for safety recall 22V-418. All vehicles within this recall campaign have been repaired prior to the publication of a Dealer’s Bulletin or Owner Notification. All impacted serial numbers were repaired from 06/09/2022 – 08/02/2022 Please contact me if you have any questions. Sincerely, Sam Geser Sam Geser Manager, Compliance and Regulatory Affairs Daimler Trucks North America Tiffani Torgeson Executive Manager, Vehicle Safety Compliance and Regulatory Affairs
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-418 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Daimler Trucks North America, LLC Submission Date : JUN 16, 2022 NHTSA Recall No. : 22V-418 Manufacturer Recall No. : FL939 Manufacturer Information : Manufacturer Name : Daimler Trucks North America, LLC Address : 4747 N. Channel Avenue Portland OR 97217-3849 Company phone : 800-745-8000 Population : Number of potentially involved : 185 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2021-2023 FCCC Saf-T-Liner C2 Jouley Electric Bus Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : All TBB Saf-T-Liner C2 Jouley buses built in the production range listed above. Production Dates : AUG 19, 2019 – FEB 19, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : A ring terminal connector on the high voltage cable may not be properly crimped which could cause the cable to fail inside of the junction box enclosure. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A high voltage cable separation could lead to the bus shutting down due to a loss of electrical power or a short to ground, which could increase the risk of a fire. In the unlikely event of a school bus shutdown without the ability to resume operations, there could be an increased risk of injury due to the need to transfer passengers to alternate transportation in a potentially uncontrolled traffic condition. Description of the Cause : NR Identification of Any Warning that can Occur : Separation of the cable could be indicated by power flickering or the like. However, the cable end with the suspect crimp is not easily inspected without decommission of the High Voltage system (which requires specific training) followed by removal of the access panel cover on the junction box making it unlikely to be seen in a normal pre-trip inspection. Part 573 Safety Recall Report 22V-418 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : CBL-HV,HVJB-BATTERIES 1,B2 Component Description : High Voltage Battery Cable Component Part Number : 66-18372-188 Supplier Identification : Component Manufacturer Name : Proterra Address : 1 Whitlee Ct. Greenville South Carolina 29607 Country : United States Chronology : On May 20, 2022, the supplier for DTNA’s junction box and wiring components, Proterra, notified DTNA that a single incident, which occurred on a Jouley bus, was likely the result of an improper crimp of a high voltage wire within a junction box. At this time, Proterra did not declare a recall. DTNA staff promptly began an investigation and, in parallel, plant containment steps. Upon information and belief, and based on DTNA’s best understanding of the information available at this time, the issue appears to arise from an improper high voltage wire crimp. On June 8, 2022 and with the limited information available from its expedited investigation, DTNA declared a recall. The following day, DTNA contacted NHTSA to communicate the issue and next steps. DTNA’s investigation uncovered two claims related to the primary failed part. During the course of the investigation, DTNA discovered one additional warranty claim for a failure at the opposite connector end of the high voltage cable in July of 2021. It is unclear what the failure mode was nor whether this was associated with the same defect. At this time, DTNA is not aware of any injuries or fatalities related to these incidents. Description of Remedy : Description of Remedy Program : Inspection and repair or replacement of the cable, if required, will be performed by certified HV3 Daimler Truck North America authorized service facilities. Daimler Truck North America shall be offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which will be posted with owner’s notification letter. Owners are directed to seek reimbursement through authorized dealers. Part 573 Safety Recall Report 22V-418 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Customer notification will be made by first class mail using Daimler Truck North America records to determine the customers affected. Planned Dealer Notification Date : AUG 06, 2022 – AUG 06, 2022 Planned Owner Notification Date : AUG 06, 2022 – AUG 06, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-418 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Daimler Trucks North America, LLC Submission Date : JUN 13, 2022 NHTSA Recall No. : 22V-418 Manufacturer Recall No. : FL939 Manufacturer Information : Manufacturer Name : Daimler Trucks North America, LLC Address : 4747 N. Channel Avenue Portland OR 97217-3849 Company phone : 800-745-8000 Population : Number of potentially involved : 185 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2021-2023 FCCC Saf-T-Liner C2 Jouley Electric Bus Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : All TBB Saf-T-Liner C2 Jouley buses built in the production range listed above. Production Dates : AUG 19, 2019 – FEB 19, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : A ring terminal connector on the high voltage cable may not be properly crimped which could cause the cable to fail inside of the junction box enclosure. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A high voltage cable separation could lead to the bus shutting down due to a loss of electrical power or a short to ground, which could increase the risk of a fire. Description of the Cause : NR Identification of Any Warning that can Occur : Separation of the cable could be indicated by power flickering or the like. However, the cable end with the suspect crimp is not easily inspected without decommission of the High Voltage system (which requires specific training) followed by removal of the access panel cover on the junction box making it unlikely to be seen in a normal pre-trip inspection. Involved Components : Part 573 Safety Recall Report 22V-418 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : CBL-HV,HVJB-BATTERIES 1,B2 Component Description : High Voltage Battery Cable Component Part Number : 66-18372-188 Supplier Identification : Component Manufacturer Name : Proterra Address : 1 Whitlee Ct. Greenville South Carolina 29607 Country : United States Chronology : On May 20, 2022, the supplier for DTNA’s junction box and wiring components, Proterra, notified DTNA that a single incident, which occurred on a Jouley bus, was likely the result of an improper crimp of a high voltage wire within a junction box. At this time, Proterra did not declare a recall. DTNA staff promptly began an investigation and, in parallel, plant containment steps. Upon information and belief, and based on DTNA’s best understanding of the information available at this time, the issue appears to arise from an improper high voltage wire crimp. On June 8, 2022 and with the limited information available from its expedited investigation, DTNA declared a recall. The following day, DTNA contacted NHTSA to communicate the issue and next steps. DTNA’s investigation uncovered two claims related to the primary failed part. Description of Remedy : Description of Remedy Program : Inspection and repair or replacement of the cable, if required, will be performed by certified HV3 Daimler Truck North America authorized service facilities. Daimler Truck North America shall be offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which will be posted with owner’s notification letter. Owners are directed to seek reimbursement through authorized dealers. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Part 573 Safety Recall Report 22V-418 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : Customer notification will be made by first class mail using Daimler Truck North America records to determine the customers affected. Planned Dealer Notification Date : AUG 06, 2022 – AUG 06, 2022 Planned Owner Notification Date : AUG 06, 2022 – AUG 06, 2022 * NR – Not Reported
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