2021-2022 Entegra Anthem, Aspire, & Reatta XL Fuel Hose Leak

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September 28, 2021 NHTSA CAMPAIGN NUMBER: 21V767000

Fuel Hose Leak

A fuel leak in the presence of an ignition source may increase the risk of a fire.

 

NHTSA Campaign Number: 21V767000

Manufacturer Entegra Coach

Components FUEL SYSTEM, DIESEL

Potential Number of Units Affected 119

 

Summary

Entegra Coach (Entegra) is recalling certain 2021-2022 Anthem, Aspire, and Reatta XL Class A vehicles equipped with Cummins L9 diesel engines that have remote Stage 2 fuel filters and pressurized hoses. A fuel leak may occur in the fuel hoses between the fuel pump and the remote fuel filter head.

 

Remedy

Entegra will work with Cummins to replace the fuel hoses, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact Entegra customer service at 1-800-283-8267.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


Chronology :

February 13, 2021 – Cummins received a field report of an incident in which the subject pressurized fuel hoses swelled and contacted a nearby v-band clamp edge resulting in a fuel leak.

Feb 13 – March 12, 2021 – Cummins conducted a lab analysis of the failed hose from the field incident.

May 2021 – Cummins received reports from multiple OEMs of fuel leaks at their vehicle assembly plants. These leaks were corrected by Cummins technicians and Cummins investigated the failures.

June 12, 2021 – Cummins stopped shipping engines equipped with the remote filter option.

June 15, 2021 – Cummins resumed production using new hoses with a new design.

June 14-30, 2021 – Cummins completed a Product Safety Hazard Analysis and further reviewed the potential safety implications of this condition. Cummins searched its warranty claims database and identified six warranty claims (from January 12 – May 25, 2021) that were potentially related to this condition.

July 6, 2021 – Cummins Product Safety Defect Board decided to conduct a Safety Recall to address this condition. There have been no reports of injuries or fires due to this condition.

On July 19, 2021, Shyft received notice of recall 21E-063 from Cummins along with an engine serial number list.

On July 20, 2021 Shyft began cross referencing the engine serial numbers to vehicle identification numbers.

On July 21, 2021, Shyft issued a stop ship on chassis still in it’s possession and on July 22, 2021, Shyft determined that a defect related to motor vehicle safety could exist in the remaining chassis.

July 27, 2021 Shyft Group/Spartan emailed notification to Jayco of their recall.

On 8-2-21 Jayco (WIRC) Warranty Incident Review Committee discussed the recall and
elevated the incident to Jayco (CPAC) Corrective Preventative action committee.

9-1-21 CPAC discussed the recall and elevated to (SSC) Safety Steering Committee.

9-23-21 (SSC) voted and agreed that a pass through recall is required,

 


21E063 – Fuel Hose Leak – Cummins L9 Diesel Engines

 

21E063 – Fuel Hose Leak – Cummins L9 Diesel Engines

 


6 Affected Products

Vehicles

MAKE MODEL YEAR
ENTEGRA ANTHEM 2021-2022
ENTEGRA ASPIRE 2021-2022
ENTEGRA REATTA XL 2021-2022

 


10 Associated Documents

Defect Notice 573 Report

RCLRPT-21V767-1905.PDF 216.097KB

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Recall Acknowledgement

RCAK-21V767-2389.pdf 689.939KB

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Recall 573 Report – Amendment 3

RCLRPT-21V767-5347.PDF 216.123KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-21V767-7309.pdf 171.936KB

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Manufacturer Notices(to Dealers,etc)

RCMN-21V767-1572.pdf 63.881KB

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Recall 573 Report – Amendment 2

RCLRPT-21V767-8048.PDF 216.101KB

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Remedy Instructions and TSB

RCRIT-21V767-0833.pdf 1079.102KB

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Recall Quarterly Report #2, 2021-4

RCLQRT-21V767-4435.PDF 211.265KB

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Recall Quarterly Report #1, 2021-3

RCLQRT-21V767-2792.PDF 211.271KB

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Recall Quarterly Report #3, 2022-1

RCLQRT-21V767-8529.PDF 211.271KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V767&docType=RCL

 


 

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Last update on 2024-05-14 / Affiliate links / Images from Amazon Product Advertising API

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