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June 28, 2024 NHTSA CAMPAIGN NUMBER: 24V488000
Ladder May Detach While In Use
A ladder that detaches while in use increases the risk of injury.
NHTSA Campaign Number: 24V488
Manufacturer Forest River, Inc.
Components EQUIPMENT, STRUCTURE
Potential Number of Units Affected 126
Summary
Forest River, Inc. (Forest River) is recalling certain 2024-2025 Cross Trail motorhomes. The backer on the ladder receiver may not have been installed, which can cause the ladder to detach.
Remedy
Dealers will inspect and replace the ladder as necessary, free of charge. Owner notification letters are expected to be mailed July 14, 2024. Owners may contact Forest River customer service at 574-825-8409 or 574-825-8487. Forest River’s number for this recall is 215-1800.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
On May 20, 2024, the manufacturing plant received a customer complaint of the ladder block in which detached from the vehicle. The manufacturing plant began review of the ladder block placement on all submodels of the Cross Trail Class C Motorhome.
On June 16, 2024, the manufacturing plant notified Forest River’s Office of Corporate Compliance (“OCC”) of the concern.
On June 21, 2024, the manufacturing plant and OCC met to review the research the plant conducted from May 21, 2024 through June 16, 2024.
2 Affected Products
Vehicle
MAKE | MODEL | YEAR |
COACHMEN | CROSS TRAIL | 2024-2025 |
3 Associated Documents
Recall Acknowledgement
RCAK-24V488-4834.pdf 645.967KB
Recall 573 Report
RCLRPT-24V488-9691.PDF 214.914KB
Miscellaneous Document – Stop Sale Notice – 215-1800
RMISC-24V488-9315.pdf 191.296KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V488&docType=RCL
- Assembled Product Dimensions (L x W x H) - 54.00 x 15.00 x 4.00 Inches.Fit Type: Universal Fit
- PREMIUM CONSTRUCTION: Crafted from high-quality aluminum alloy, OUTPRIZE 7-step RV ladder boasts exceptional resistance to wear, corrosion, rust, high and low temperatures, and aging. Its lightweight design ensures easy installation, but it can still safely vertical support up to 250 lbs, providing reliable stability and convenience.
- SAFETY AND STABILITY: Non-spliced pedal, anti-slip texture, and embedded beams of the step make the exterior RV ladder more stable, with no side slip, and no wobble. 4 standoffs are provided for additional support and stability.
- UNIVERSAL STRUCTURE: 92.5'' recommend maximum length to keep treads at the same 12” separation. You can easily adjust the length by an additional 15'' by trimming the ladder to perfectly suit your RV requirements.
- PROFESSIONAL INSTALLATION NEEDED: This ladder may require modification to suit various stationary rear walls. You will need to measure for a suitable mounting location, trim the ladder to proper length, and drill holes to install the standoff assemblies. We strongly recommend consulting the user manual or related installation videos before proceeding.
- WARRANTY: OUTPRIZE RV Ladder Rack aims for quality and offers 1-Year Guarantee and professional after-sales support. If the mounting hardware components are missing or defective, please contact us for a free replacement. A satisfactory solution will be given for ANY of your problems.
- Universal: Fits to the rear of any RV, whether straight or contoured. Ladders are more stable by being precisely designed to match the body lines of your vehicle. It provides vertical support up to 250 lbs.
- Durable: Rugged, fully welded construction for maximum strength and safety. The RV ladder has been oxidized to make it more rust-proof, can be used outdoors for a long time, and is not easily damaged.
- Safety: Ladders provide more slip-resistant, wider steps. To maintain the recommended 12 inches of spacing between treads, exterior RV ladders should be trimmed to 92.5 inches, which you can achieve by cutting off the middle.
- Convenience: RV ladders provide you with a more convenient way to get on and off the roof of your RV. Aluminum structure, stronger and provides better support.
- Installation: You will receive 1 silver ladder, accessories and instructions. Bolt installation. All screws attaching the ladder to the RV must be tightened to the RV's subframe or backing. No cutting, no drilling required.
- The lightweight roof handrail kit provides you with extra leverage and stability when climbing onto the roof of your RV or camper. The step and sidebar of this roof handrail kit are tightly screwed together to ensure sturdy support.
- This roof handrail kit is constructed using lightweight aluminum metal. This metal provides the unit with excellent strength and sturdy structural integrity. The aluminum metal is wholly rust-proof and resistant to corrosion.
- This roof handrail kit is made in the USA and is available in Silver or Black. It attaches directly to your rig and takes only a few minutes to install. This roof handrail kit does not include installation tools or hardware.
- This external ladder offers a maximum weight capacity of up to 250lbs.
- Constructed using durable rust and corrosion-resistant materials such as aluminum and powder-coated steel.
- The collapsing, foldable design secures the ladder close to the side of your rig, eliminating the need to dismantle the ladder or find additional storage space.
- This external RV ladder is made here in the USA.
- Manufactured from heavy gauge 1 inch aluminum tube with a durable bright dip finish.
- The wide non slip steps allows you to safely access the roof of your RV
- Unique hinges adjust to the contour of the RV while the included stand offs add strength.
- Maximum length of the ladder is 97" but can be cut down to any length.
- Made in USA
- Sturdy Aluminum Construction - Our ladders are made of lightweight aluminum, which is wear-resistant, impact-resistant, not easily bent, and not easily deformed. It can be used normally under various harsh weather conditions and has stable and long-lasting performance. Ladder diameter: 1 inch.
- Oxidized Surface - The oxidation treatment on the surface of the ladder effectively isolates air and moisture, and has a better anti-rust function. Effectively extend the use time of the ladder.
- Friendly Design - The total length of our ladder is about 117-1/8 inch. You can modify the ladder to 92.5" by cutting the middle part to fit more RVs. The ladder tread adopts anti-slip design, making it safer.
- Strong Support - The ladder will provide you with stronger support and will not shake. Gives you easier access to the top of your RV without permanently taking up valuable floor space.
- Packaged and Installation - 1 set of ladders, comes with all hardware and mounts needed for installation. Instructions included in the package. Bolt-on, professional installation highly recommended.
- Reduced Wobble: After repeated tests, we added two new triangle stabilizers on the telescopic ladder, which can reduce the shaking amplitude from 30° to 10° and effectively improve the stability by 36% compared with the same product.
- Safety of Use: The high quality construction of the telescoping ladder ensures that each part retracts safely. Smart locking pins hold the parts in place and prevent sliding, and the ladder will retract smoothly and slowly.
- Quality Material: The sturdy frame of the telescopic ladder is made of high-quality aluminum alloy, which is resistant to wear and corrosion, rust, high and low temperatures and aging, and can withstand up to 330 pounds of weight.
- Multi-Scene Application: Changing light bulbs and going up to the attic indoors, or repairing roofs or climbing into RVs outdoors, our aluminum retractable ladders can be used in any scenario where you need a ladder.
- Easy Portability and Storage: Retractable ladder, tied with a fixed belt, easily pick up, no matter where to take it is very convenient. The ladder 19 * 33 size can also be placed in the trunk or in various corners of the house at will.
- MADE FOR PREPPED UNITS - This product is exclusively available for units that have already been prepped in-factory for this aftermarket upgrade
- EASY INSTALLATION – With no assembly required, you can quickly and safely attach your ladder to the receiver on your RV and extend it over 12 ft. — making those routine roof checks and cleaning tasks easier than ever
- COMPACT & LIGHTWEIGHT - Engineered for easy storage and portability, this durable, aluminum ladder retracts down to 33.5” and weighs under 25 lbs. — making it simple for you to store, transport and set up, hassle-free
- ENHANCED STABILITY - With a strong, 330 lb. weight capacity, our ladder is designed to extend at an angle from the ground to the top of your RV — helping to maximize stability and stepping ease
- RELIABLE LOCK MECHANISM - Built with high-strength, 5/8” diameter steel locking pins that give you more control when extending and retracting your ladder
- Easily access your RV rooftop for maintenance or for use with rooftop storage racks
- Two-piece ladder fits both straight and contoured rear walls
- 1" ladder tubing with 12" wide treaded rungs
- Maximum Weight Capacity: 250 lbs.
Last update on 2024-06-14 / Affiliate links / Images from Amazon Product Advertising API
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