“This site contains affiliate links for which OEMDTC may be compensated” |
May 24, 2022 NHTSA CAMPAIGN NUMBER: 22V373000
Inoperable vehicle lighting can reduce visibility and increase the risk of a crash.
NHTSA Campaign Number: 22V373
Manufacturer Spartan Fire, LLC
Components ELECTRICAL SYSTEM, EQUIPMENT
Potential Number of Units Affected 27
Summary
Spartan Fire, LLC (Spartan Fire) is recalling certain 2021-2023 Gladiator, MetroStar, and 2022-2023 FC-94 fire trucks. An additional resistor was incorrectly installed on the printed circuit board, which can disrupt CAN network communication and cause vehicle lighting to fail.
Remedy
Dealers will replace the modules, free of charge. Owner notification letters were mailed on July 18, 2022. Owners may contact Spartan Fire’s customer service at 1-800-543-6400. Spartan Fire’s number for this recall is 22001.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
Refer to NHTSA Recall 22E-037 for Weldon’s chronology.
On April 29, 2022, Weldon was contacted by an OEM that described an issue with the CAN connection when installing the Node. Weldon was able to isolate the issue to the inclusion of the additional termination resistor on the circuit board. Weldon stopped the shipment of additional units. On May 2, 2022, Weldon reviewed the technical details affecting the Node to confirm the issue, considered whether the same issue impacts any similar products and decided to conduct a safety recall. On May 3, 2022, Weldon determined a recent shipment of a variation of the Node sold under a private label and to a single customer was also impacted. Weldon confirmed with the customer these units had never been installed in a vehicle and remained in the customer’s inventory. Weldon secured all of the affected products from the customer’s inventory and on May 4, 2022 reworked those units to remove the additional resistor.
On May 16, 2022, Spartan Fire received communication from Weldon about recall 22E-037 for their V-mux Hercules HC Node 1.5. Determined the potential population. Escalated the issue to REV Group Management.
May 20, 2022 – REV’s senior leadership approved a voluntary recall for this issue.
22E037 – V‐MUX Hercules Hi Content Node HC1.5 – Weldon Akron Brass
22E037 – TSB 22-001 – V‐MUX Hercules Hi Content Node HC1.5 – Weldon Akron Brass
8 Affected Products
Vehicles
MAKE | MODEL | YEAR |
SPARTAN FIRE | FC-94 | 2022-2023 |
SPARTAN FIRE | GLADIATOR | 2021-2023 |
SPARTAN FIRE | METROSTAR | 2021-2023 |
9 Associated Documents
Defect Notice 573 Report
RCLRPT-22V373-2674.PDF 216.337KB
Recall Acknowledgement
RCAK-22V373-4738.pdf 645.812KB
Safety Bulletin
Manufacturer Notices(to Dealers,etc)
ISSUED Owner Notification Letter(Part 577)
RCONL-22V373-4504.pdf 386.231KB
Miscellaneous Document
RMISC-22V373-0158.pdf 594.725KB
Recall Quarterly Report #1, 2022-3
RCLQRT-22V373-7314.PDF 211.122KB
Recall Quarterly Report #1, 2022-3
RCLQRT-22V373-9564.PDF 211.12KB
Recall Quarterly Report #2, 2022-4
RCLQRT-22V373-1534.PDF 211.221KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V373&docType=RCL
- 🍇➤Please Note: 1. The HD OBD option is available for heavy truck owners and the OBD/EOBD option is available for other vehicle. 2. Owners need to fix the problem with the truck first before they need clear the error code.
- 🍉➤【Support Full Systems for Heavy Duty Truck】 NL102 PLUS supports read and clear DTC, live data, ECU information for truck all systems. Including Engine, Transmission, Drivetrain, Suspension, ABS, ESP, Cluster, E-xhaust, P-articular, Suspension, Braking System, Cab Climate, Body Control, Instrument Panel, Fuel System and more, which are in compliance with J1939, J1708 and J1587 protocols, It includes almost American HD trucks(Class4-Class8), it is recommended that customers confirm before purchase that if they comply with the years and agreements supported by NL102P before purchasing.
- 🍋➤【Professional DPF Regeneration Tool】Force DPF Regen work on Cummings, Detroit, Maxxforce, ISUZU, HINO engine,It covers almost all US trucks, supported advanced features: DPF Regeneration,D-O-C Cleaning Procedures, DPF Regeneration in Parking, DPF Regeneration in Driving, DPF Onboard. NL102P's tool helps you re-awaken the engine power When the diesel p-articulates of the engine accumulate. It will save $800-$2500 for truck owners a year.
- 🍊➤【Excellent Oil Light Reset】NL102 PLUS support Oil service reset work on Cummings, Detroit, Maxxforce engine. when the replacement of engine oil is done, the truck system calculates when to change the engine oil and filter based on vehicle use. An oil change is required whenever indicated by the display, otherwise it will affect the engine maintenance and life. The NL102P truck scanner offers help to reset the Oil Life Reminder (Determine the Oil Service Light), ensure your driving safety.
- 🍐➤【All OBD/EOBD Diagnosis】NL102 PLUS supports both all 12V and all 24V truck, and it comes with 6 pin, 9 pin and 16 pin adapters for different interfaces. NL102 PLUS can read and earse the trouble codes, determine the MIL (check your Truck engine) and I/M Readiness, Freeze Frame, Live Data, O-xygen Sensor Test, On-Board Monitor, Vehicle Identification Info. Built in a DTC lookup library you can find the related code definition to help you determine if your car needs repair. In order to ensure that you can use the NL102P, please check the manual before purchasing.
- 🌟【Run Your DPF Cleaner, Longer -Renew, Don't Replace!】Safeguard your truck from breakdowns and and high repair costs with focused DPF care. Opt for HD3400, featuring DPF regen, reset, DPR state control, and more, tailored for engines like Cummins, Detroit, Caterpillar, etc. Imagine this: easy and cost-effective DPF regen saving you from potential $10,000 to $30,000 in repairs. Unlock compliance-free operation for improved fuel efficiency, extended engine life, and significant cost savings
- 🚒【Designed for Cummins Engine Vehicles】HD3400 Plus fits almost all Cummins engines (ISB, ISC, ISD, ISG, ISK, ISL, ISX, ISM, ISN, QSB, X12, X15, B6.7, L9, L9N, QSM11, and more) commonly found in trucks like Freightliner, Kenworth, International, Peterbilt, Mack, Ford, Volvo, Western Star, Autocar, Terex, and school buses like Thomas/Blue Bird, It's also compatible with Komatsu/Sany machinery, Agrifac vehicles, RVs, and more.
- 🚜【Maximize Caterpillar Engine Trucks' Potential】HD3400 Plus diesel scanner, exclusively for Caterpillar engines (C7, C9, C11, C13, C15, C32, and more) commonly found in trucks like Caterpillar, Ford Pick-up, Freightliner, Peterbilt, Kenworth. Features include code reading/clearing, live data streaming, ECU retrieval, DPF regeneration and more. Unleash your Caterpillar engine's power.
- 🚛【Designed for Detroit Engine Trucks】ANCEL HD3400 heavy duty truck scan tool is compatible with a wide range of heavy duty commercial trucks – class 7 and class 8, medium duty trucks, light duty trucks and semi-trucks equipped with Detroit engines, including DD13, DD15, DD16, Series 50, Series 60, MBE 900, MBE 4000, OM501, OM502, DDDL 6, and DDDL 7.
- 🚐【Designed for Paccar Engine Trucks】ANCEL HD3400 heavy-duty truck scanner diagnostic tool is specifically designed for Paccar engines, including Paccar PX-7, PX-9, MX-11, MX-13.
- 🚚【Wide Truck Applications】Heavy duty truck scan tool covers almost J1587, J1708 and J1939 protocols heavy duty trucks and OBD II vehicles. Such as Cummins, Paccar, Detroit, Perkins, International, Peterbilt, Allison, Eaton, Ford duty trucks and so on, Covers class 4 (14,001 lbs) through class 8 (33,000 lbs and over) heavy duty trucks. One that meets all the requirements! NOTE:Compatibility will vary on vehicles model and year, please send V-IN to check the compatibility before purchase.
- 🔎【Comprehensive Full Systems Diagnostic Tool For Truck】Launch Heavy Duty Truck Diagnostic Tool offers OE-Level diagnosis for all systems of heavy truck/Pickups/Bus/Van in compliance with OBD-II Communication Modes 1-10 and J1587, J1708 and J1939 protocols,Including Engine, Transmission, Drivetrain, Suspension, ABS, ESP, Cluster, E-xhaust, P-articular, Suspension, Braking System, Cab Climate, Body Control, Instrument Panel, Fuel System and more.
- 🔥【All OBD/EOBD Diagnosis】This truck scanner diagnostic tool supports both most 12V and 24V truck, and it comes with 6 pin, 9 pin and 16 pin adapters for different interfaces. Our truck scan tool can read codes, erase codes, I/M Readiness, Live data, EVAP Test. . . etc for obd2/eobd cars. Built in a DTC lookup library you can find the related code definition to help you determine if your car needs repair.
- 💡【Friendly Design, Easy of Use】This heavy duty diagnostic scan tool is plug and play, simple and convenient, The excellent 2.8 inch LCD color screen makes it easy to view the displayed results and gives you a better overview of your car's problem areas and the identified codes. In addition, the processor is super-fast and responds without lagging, providing maximum comfort and efficiency in diagnostic and service work.
- ✨【3 YEARS WARRANTY & FREE LIFETIME UPDATES】The diesel truck scanner is exclusively designed for US truck. it's come With a full service functions and full systems and provides 24/7 technical support, 3 years warranty, 90-days free return for refund or replacement. This diesel scan tool is suitable for auto repair shops and technicians.No subscription fee and free lifetime updates.
- 【Extensive Compatibility】After the upgrade, the compatibility is wider and more accurate! HD601 PRO heavy duty truck scanner supports all major truck models that comply with standard protocols (SAE J1939, SAE J1708, ISO 14230-4, ISO 15764-4 and ISO 9141-2, ISO 27145-4 and Euro6). Such as Cummins, Paccar, Detroit, Perkins, Freightliner, International, Peterbilt, Ford, Class 4-Class 8 trucks, etc. It also check engine diagnosis on most cars, minivans and light trucks.
- 【 Full System Diagnostic】HD601 PRO Diesel Scanner supports all system scans of heavy trucks compliant with standard protocols SAE J1939 & J1708, such as Engine, ABS, Transmission, Braking System, ESP, EPS, Fuel System, etc, It is a great scan tool for Cummins, Caterpillar, Detroit, Perkins, Maxxforce, Bendix,Wabash, Wabaco, Haldex, Allison, Eaton heavy trucks, With this truck tool, you can get deep analysis data about the system and do some repairs by yourself, saving much time and money.
- 【Enhanced Diesel OBD Scanner】The HD601 PRO Diesel OBD Scanner offers unparalleled diagnostic capabilities for heavy-duty trucks. Beyond code reading, clearing, and live data display, it retrieves vehicle information, freeze frames, and DTCs. With 6, 9, and 16 pin cables, it ensures compatibility with various engines. This scanner's real-world testing prowess ensures comprehensive support for a wide array of heavy-duty truck engines, making it an indispensable tool for truck diagnostics.
- 【DTC Library】+【Life Time Free Update】The built-in DTC library allows you to retrieve the codes directly without searching for the definition in the book. Whether you are a professional mechanic or a DIY car owner, HD601 diesel scanner explains the existing problem, makes it easier for you to understand the codes definition and fix the problem faster. Plus, you get a lifetime free internet updates, so you always have the latest software for diagnostics in English and Spanish languages.
- 【Friendly Design, Easy of Use】This scanner is plug and play, simple and convenient, and very friendly for beginners. With improved buttons for easy menu navigation. The excellent 2.8 inch LCD color screen makes it easy to view the displayed results and gives you a better overview of your car's problem areas and the identified codes. In addition, the processor is super-fast and responds without lagging, providing maximum comfort and efficiency in diagnostic and service work.
- Powerful and Cost-Effective - An essential heavy duty truck scanner designed for heavy duty truck owner-operators and small commercial fleets. With the Diesel Decoder, just plug the diesel scan tool into the diagnostic port and pair with the free smartphone app to access in-depth HD diagnostic information.
- Swift and Adaptable - This heavy duty truck scanner recognizes both diagnostic trouble codes (DTCs) and brand-specific error codes for prevalent heavy-duty truck brands in North America, such as Freightliner, Peterbilt, Mack, Kenworth, Volvo, Western Star, among others and give the ability to perform DPF regens on select model years of Cummins, International, Detroit, Isuzu, Paccar, Mercedes, Hino and Mack/Volvo.
- Instant Repair Help - The diesel scan tool seamlessly connects to the Diesel Laptops comprehensive Diesel Repair Platform library so you can immediately start diagnosing and repairing any problems and get back on the road as soon as possible.
- Continuous Enhancement - Benefit from direct feature additions and updates via the app, our heavy duty truck scanner will continue to have functionality added over time. This removes the hassle of lengthy update processes and the financial strain of renewing costly diagnostic gear.
- 🔥🔥🔥2024 New Functions Making X7 HD the Top Dog - Big Surprise!!! ANCEL X7 HD heavy duty truck scan tool 10 major functional advantages .✅>Full HDOBD/OBD2 Function ✅>ALL System Diagnostic ✅>40+ Reset Function ✅>Active Test / Bi-Directional Control✅>ECU Coding✅>Graphing Live Data✅>Wide Compatibility ✅>2 Yrs Free Update✅>Remote Operation✅>Bluetooth 5.0 & Wifi In addition, 8 major hardware advantages: ✅>6000 mAh✅>10.1 inch Tablet✅>2G RAM✅>32G ROM (Expandable to 128GB)✅>Data Record & Replay & Print✅>Android 10.0✅>Bluetooth 5.0 & Wifi✅>14 Languages
- 🚛Advanced ECU Coding & Programming - ANCEL X7 HD 10.1inch diesel truck scan tool is equipped with advanced ECU coding, supports Level calibration, Idle speed learning and Adjustment, Camshaft timing control learning, Control unit adaptations, Injector Codes, Read/Write VIN, Road speed limit optional vehicle speed set, etc... PLEASE NOTE that ECU codes are not compatible with all vehicles, please send us your VIN# to check vehicle compatibility.
- 🚛40+ Reset Functions & Bidirectional Control - 2024 newest top truck scanner diagnostic tool, comes with 40+ special services (ECU, Oil Reset, Injector Coding, EPB, ABS, SRS, Suspension, Throttle, etc. and always keep growing), which meet all your various needs for service and maintenance. Please send your VIN# to our 💌 amazon@anceltech.com 💌 to check compatibility.
- 🚛10 Inch All Systems Diesel Scanner & Full HDOBD/OBD2 Modes - ANCEL X7 HD diesel scanner diagnostic tool supports all systems scan, such as Engine, Brake, Retarder, TECU Transmission, Tachograph, ABS, SRS, TPMS, EPB, SAS, ESP, and other vehicle systems, comes with 10 obd2 service modes: read/erase error codes, Data Stream, I/M Readiness, Vehicle Information, Actuations, DTC Lookup, EVAP, view freeze frame, etc.
- 🚛OEM DPF Forced Regen & Cylinder Cutout Test & more - ANCEL X7 HD truck scanner not only supports DPF regeneration, DPF reset, DPF related information reset, DPR state reset, DPD forced regeneration etc, which helps you better solve the exhaust aftertreatment system problems, but also supports activate motor to do exhaust air in ABS Automatically. Moreover, it features TPMS activation, cylinder cut-off and learning functions.
- ⚠️Warm Tips: Before you make a purchase, please provide your truck's VIN code, model, year of production, as well as the brand and model of the engine equipped in your vehicle. Additionally, inform us of the specific features you require. We will conduct a thorough check to ensure the product you are selecting is fully compatible with your vehicle.
- 🔥2024 TOP INTELLIGENT DIAGNOSTIC SCANNER FOR SEMI COMMERCIAL: ANCEL V5 HD obd2 scanner is specifically designed for 12V & 24V semi trucks,pickup trucks,heavy-duty trucks and 99% of commercial vehicles.you will enjoy✅All System Diagnostic;✅40+ Special Functions;✅ Full Bi-directional Test;✅Exclusive Remote Diagnosis Assistance;✅Full System Diagnostic ;✅Wider Vehicle Coverage;✅ Full HD OBD /OBDII /EOBD Modes;✅Top-level Hardware;✅>2 Yrs Free Update,Lifetime Tech Support
- 🚚40+ Resets with ABS SRS DPF Regen: ANCEL V5 HD includes 40+ resets for various systems, including ABS, SRS, DPF, EPB, BMS,DPF Regen,Parameter Setting,Idle Speed Adjustment, Speed Limit Adjustment and more to fully meet your various needs. These resets can help reset the vehicle's systems to their default settings, eliminating any error codes or malfunctions that may be causing problems. Please send your VIN# to our 💌 amazon@anceltech.com 💌 to check compatibility.
- 🚛FULL BI-DIRECTIONAL CONTROL, GET YOU TO MALFUNCTIONS DIRECTLY:ANCEL V5 HD bidirectional scan tool supports bidirectional testing, which means it can both read and erase fault codes from the vehicle's ECUs.This feature saves time and money by eliminating the need for multiple scanners or tools.you can quickly identify whether the repair job works or not:Aftertreatment Test, Injector Test,Fuel Pump Test,Cylinder Test,Enigne State Monitor,A/C Compressor Test,Heated Oxygen Sensor Test and more.
- 🚌OE-Level Full System Diagnostic:ANCEL V5 HD code reader is a professional-grade truck scanner that covers almost all the systems in semi-commercial vehicles, including engine, transmission, ABS, SRS, airbag,instrument panel, etc.It provides accurate and comprehensive diagnostic results,helping you quickly identify and solve vehicle problems,which are in compliance with J1939, 1708,ISO14230,ISO15765,ISO9141,ISO11898,E-J1850 VPW,SAE-J1850 PWM,J1587,CAN TP16,CAN TP20,AN-FD,and DOIP protocols.
- 🔥🔥🔥【2024 ANCEL V6HD, TOP-NOTCH HEAVY DUTY TRUCK SCANNER】ANCEL V6HD is designed to diagnose 12-24V diesel trucks/ buses/ trailer/ commercial vehicles,V6HD diesel scanner offers more than 10 advantages: ✅ Advanced Bidirectional Control ✅ ECU Coding&Programming ✅ 3000+ Active Tests ✅ 40+ Service Resets ✅ Full OBD2 Function ✅ All System Diagnostic ✅ Graphing Live Data ✅ 10,000+ Car&150+Brand Coverage✅ CAN FD & DoIP✅ Wireless Operation✅ Data Print/Feedback/Report/Email ✅ 2-YEAR Free Update. 🔥Hardware of V6HD is equally cutting-edge:✅ 8000 mAh✅ 8-Inch Tablet✅ 4-core 2.0Ghz(quicker operation)✅ 2G RAM/32G ROM (Expandable)✅ Android 10.0✅ Bluetooth 5.0 & Wifi✅ 13+ Languages Etc
- 🚛【 40+ RESET SERVICES, GOES WELL BEYOND BASIC FUNCTIONS】2024 newest top truck scanner diagnostic tool, comes with 40+ special services (such as Oil Reset, Brake Reset, ABS Bleeding, Injector Reset, SAS Reset, TPMS Reset, BMS Reset and more depending on make & model! Moreover,V6HD will continue to keep updating to support more newer modes from coming year. 📢NOTE: Most of main features available for diesel vehicles, with less support for petrol vehicles,please send VIN number(s) of the vehicle(s) to us, if you are not sure whether V6HD is compatible with your vehicle or not.
- 🚛【CUTTING-EDGE ECU CODING&PROGRAMMING, UNLOCKING THE POTENTIAL 】V6HD can customize your car via advanced ECU coding. It allows you match/initialize/recode ECUs, disable annoying functions, refresh hidden higher functions, like level calibration, Idle speed learning&Adjustment, camshaft timing control learning. It can retrieve and reflash the control modules info, rewrite adaptive data for certain components after replacement, and fix the issues such as drivability, fuel efficiency, power loss and improve durability of mechanical parts. 📢NOTE : ECU coding are not compatible with all vehicles, please send us your VIN to check vehicle compatibility.
- 🚛【3000+ BI-DIRECTIONAL TESTS, FAR AHEAD OF RIVALS】V6HD truck diagnostic tool is equipped with a comprehensive range of active tests,outputing commands to ECU to judgment of component functional integrity based on actua-tor responses. For example, test fan operation to diagnose ab-normal temperature, Emission Leak Test, Cylinder Test, Fuel Pumps, AC On/ Off, Windows/ Door Up/Down etc, Moreover, the menu lists thousands of available tests covering 99% actuators which can quickly help you check whether the system or component goes well of not. Time halved, revenue doubled.
- 🚛【OEM-LEVEL DPF FUNCTIONS, IN-DEPTH SAVING BUDGET ON FIXING&REPAIRING】V6HD support OEM-level dpf function for Cummins, Detroit, Caterpillar, Paccar, International, Volvo engine etc, including dpf regen, dpf related information reset, dpr state reset, dpd forced regen , dpf pressure sensor learn/reset, dpf/catalyst 2 reset etc,saving the cost of purchasing a dpf, which helps you better solve the exhaust aftertreatment system problems📢NOTE : advanced dpf functions are not compatible with all vehicles, please send us your VIN to check vehicle compatibility.
- 【Full Systems Heavy Duty Scanner Tool】:this heavy duty scanner tool supports Read DTC and Clear DTC, Live Data,Engine Check, Transmission, Drivetrain, Suspension, Cluster, Suspension, Braking System, Cab Climate, Body Control, Instrument Panel, Fuel System and more, which are in compliance with J1939, J1708 and J1587 protocols,
- 【OBD2/HDOBD/EOBD All Diagnosis】: supports both all 12V and all 24V truck, with 6 pin and 9 pin adapters for different interfaces.It support reading code, earsing trouble codes, Live Data, determine the MIL (check your Truck engine) and I/M Readiness, Freeze Frame, O2 Sensor Test, On-board Monitor, Vehicle Identification Info.It can lookup DTC, translates the related code's meaning to help you know what's wrong with the car.
- 【Suitable for Most Trucks】:diesel diagnostic scanner support all truck standard protocols SAEJ1939/ J1587/ J1708,it work on heavy duty trucks/ light truck/ mini vans/ buses/ pickups from1996 to now.
- 【CANBUS System】:Detect the CANBUS node, and easily find out the wrong modoles and lines.
- 【Professional Automotive Scanner Diagnostic Tools】:Designed specifically for HDOBD/OBD2/EOBD.This HD10 covers all the functions of HDOBD,OBD2,and EOBD. What is more important is that it provide the results correctly and quickly, and you can read the results with graghs, which make you easier to read.
- 🚚DPF Force Regen & Reset for Cummins Caterpillar Engine -- Ancel HD100PRO dpf regeneration scanner--A more professional, fast and efficient way to reset and clean your DPF to ensure your engine runs smoothly and meets emissions standards. The all-in-one solution saves you money on maintenance costs, and the Inspection Record feature records all DPF inspections to help track and manage maintenance schedules.
- 🚛Full System Diesel OBD Diagnostic for Trucks -- Providing comprehensive and powerful vehicle diagnostic capabilities, this diesel truck scan tools‘ Diesel OBD functionality is suitable for freighters, International, Kenworth, Mack, Mercedes Truck, International, Kenworth, Mack, Mercedes, Peterbilt, Sterling, Western Star, Volvo and other HD Trucks, reducing maintenance costs and extending vehicle life.
- 🚛Enhanced Full Functions OBD2 Scanner for Diesel Trucks & Cars -- Giving you a better understanding of the heart of your vehicle, the HD100PRO truck scanner diagnostic tool also serves as a full-featured OBDII scanner, supporting 10 common modes to help you quickly locate vehicle problems and reduce trial-and-error time and costs during repairs.
- 🚛New Generation Bluetooth & Wifi Connectivity -- Say goodbye to the shackles of extra cables, the New Generation Bluetooth connectivity is the most important feature that differentiates the HD100PRO semi truck scanner diagnostic tool from the traditional diesel scan tool, it gives you the fastest response and smoothest operation.
- 🚛Lifetime Free Update APP--Ancel Trucker -- Simply download the ANCEL TRUCKER app to your smartphone, register, and connect.The APP features a user-friendly interface that is ideal for beginners and professionals alike.In addition, this diesel diagnostic tool features a DPF inspection record, a language converter, a feedback function and much more, making it the perfect truck scanner for trucks on the road.
Last update on 2024-06-10 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
Spartan Fire, LLC July 2022 IMPORTANT: Safety Recall SAFETY – RECALL – 22001 (22V373) Dear Final Stage Manufacturer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Spartan Fire, LLC has decided that a defect which relates to motor vehicle safety exists in certain model year 2021-2023, Gladiator, MetroStar and FC-94 model emergency response chassis cabs. What is the defect? Weldon, a division of Akron Brass Company, produces Node, an electrical multiplex module. In the affected products, the Node contains a termination resistor installed on the node circuit board instead of the termination resistor being installed only within the electrical harness. If the vehicle network design has not accounted for this additional resistor, it may reduce the bus resistance below the defined tolerance levels and may lead to a loss of data on the CAN network. Installations with multiple nodes are more likely to experience the condition. If the bus resistance is reduced, the CAN network connection could fail which may interrupt the transfer of data on this connection. If the CAN network connection is interrupted or fails and depending on how the vehicle’s electrical systems are designed, it may impact the operation of various electrical loads controlled by the Node, including vehicle lighting, which may increase the risk of a crash. Corrective Action: The Final Stage Manufacturer or Spartan Dealers will remove and replace the two Hercules HC 1.5 nodes. An RMA should be issued to return the affected nodes back to Spartan. Estimated time for the remedy may be up to 2 hours for removal, installation and programming of both nodes. What should the final stage manufacturer do? On the attached document, you will find a list of chassis cabs Spartan has sold to you. If you agree the identified chassis, contains a safety defect, you are reminded of your responsibility to notify the National Spartan Fire, LLC. Highway Traffic Safety Administration (NHTSA) in accordance with 49CFR573. It is a violation of federal regulation to sell a vehicle subject to a safety recall without the recall first being remedied. Contact Spartan Fire, LLC Customer Service to have the work scheduled and completed at no charge to you or our mutual customer. What will Spartan Fire, LLC do? Spartan Fire, LLC, upon request, will supply the parts and provide a return shipping label for the affected parts. For questions regarding warranty claims, please call 1-800-867-6478. We regret any inconvenience this situation may cause. Spartan is committed to customer safety and satisfaction. Sincerely,
**************************************************************************************************************
Recall Service Bulletin Recall Service Bulletin RSB22-500-001 Page 1 of 5 QUA-FR-0290 Rev: 4.0 22001 Service Bulletins are intended for use by Professional Technicians only. They are written to guide Professional Technicians in performing service to vehicles of specific nature in conjunction with industry standards. Professional Technicians should be appropriately trained on industry standards and have the tools and equipment to perform procedures safely and properly. DATE: 7/6/2022 APPLIES TO: This service bulletin applies to certain 2021 through 2023 model year, Gladiator, Metro Star and FC-94 model emergency response chassis cabs built between March 2022 and May 2022. NHTSA/TC Id: 22V373/TC2022-275 CONDITION: Certain Weldon HC nodes contain a terminating resistor installed on the internal circuit board, which can result in a data-bus error. Affected part number 6060‐1000‐00. CORRECTION: Replace Hercules HC 1.5 nodes with Hercules HC 1.6 nodes with no internal terminating resistor. LABOR ALLOCATION: 1 hour per node CLASSIFICATION: V3 PARTS NEEDED: QTY Part Number Description 2 6060‐1010‐00 Hercules HC 1.6 GENERAL INSTRUCTIONS: Thoroughly review entire service bulletin before starting work. If there are questions or concerns with steps defined in this service bulletin, contact Spartan Fire, LLC. Customer & Product Support Group. All applicable industry safety standards must be followed when performing work identified in this procedure. Recall Service Bulletin Recall Service Bulletin RSB22-500-001 Page 2 of 5 QUA-FR-0290 Rev: 4.0 22001 Service Bulletins are intended for use by Professional Technicians only. They are written to guide Professional Technicians in performing service to vehicles of specific nature in conjunction with industry standards. Professional Technicians should be appropriately trained on industry standards and have the tools and equipment to perform procedures safely and properly. STEP-BY-STEP INSTRUCTIONS 1) Contact Spartan Customer Service at 1-800-867-6478 to open case and request replacement Hercules HC nodes. Please have the last 8 of the VIN and the serial numbers from the nodes available. 2) The customer service representative will issue a return material authorization (RMA) and instructions to return the old node. Retain packaging that the new nodes came in for use in returning old node. 3) Upon receiving the replacement nodes, they will need be programmed with OEM bin files. If you are a dealer/service center performing the repair, you will need to contact the OEM/body builder to procure the necessary bin files. The bin files can either be loaded to the node with the appropriate bench harness or after installation in truck through the Weldon communication connector under the dash to the left of the steering column. Remove and Replace Hercules HC Node: Driver’s Side Behind Gauges 4) Ensure master and ignition switches are turned off 5) Remove the 6 screws holding Instrument cluster in place and remove instrument cluster. Refer to Figure 2.1 Figure 2. Recall Service Bulletin Recall Service Bulletin RSB22-500-001 Page 3 of 5 QUA-FR-0290 Rev: 4.0 22001 Service Bulletins are intended for use by Professional Technicians only. They are written to guide Professional Technicians in performing service to vehicles of specific nature in conjunction with industry standards. Professional Technicians should be appropriately trained on industry standards and have the tools and equipment to perform procedures safely and properly. 6) Locate the Weldon HC node behind the instrument cluster. 7) Disconnect connectors and remove 4 mounting fasteners. 8) Remove the HC Node from the vehicle and retain to return to Spartan Fire LLC. Refer to Figure 3.1 Figure 3.1 9) Install the new HC node and tighten fasteners. 10) Reconnect connectors and ensure they are all fully seated. 11) Reinstall instrument cluster and tighten fasteners. Recall Service Bulletin Recall Service Bulletin RSB22-500-001 Page 4 of 5 QUA-FR-0290 Rev: 4.0 22001 Service Bulletins are intended for use by Professional Technicians only. They are written to guide Professional Technicians in performing service to vehicles of specific nature in conjunction with industry standards. Professional Technicians should be appropriately trained on industry standards and have the tools and equipment to perform procedures safely and properly. Remove and Replace Hercules HC Node: Officer’s Side Behind Glove Box 12) Locate glove box on officer’s side dash area 13) Remove fasteners and lift glove box assembly from dash area. Refer to Figure 4.1 Figure 4.1 Recall Service Bulletin Recall Service Bulletin RSB22-500-001 Page 5 of 5 QUA-FR-0290 Rev: 4.0 22001 Service Bulletins are intended for use by Professional Technicians only. They are written to guide Professional Technicians in performing service to vehicles of specific nature in conjunction with industry standards. Professional Technicians should be appropriately trained on industry standards and have the tools and equipment to perform procedures safely and properly. 14) Remove the 4 fasteners holding the HC node in place. Refer to Figure 5.1 Figure 5.1 15) Install the new HC node and tighten fasteners. 16) Reconnect connectors and ensure they are all fully seated. 17) Reinstall officer side glove box and tighten fasteners. Final Steps 18) Return old nodes to Spartan Fire LLC using the RMA issued by the customer service technician. 19) Verify operation of v-mux functions.
**************************************************************************************************************
Spartan Fire, LLC IMPORTANT SAFETY RECALL – 22V-373 This notice applies to the vehicle identification number below. 4S9DU2D95NC560988 GREENVILLE TOWNSHIP FIRE PROTE 7020 US HWY. 150 FLOYD KNOBS IN 47119 Dear Valued Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Spartan Fire, LLC has decided that a defect which relates to motor vehicle safety exists in certain model year 2021-2023, Gladiator, MetroStar and FC-94 model emergency response chassis cabs. Please note: The Vehicle Identification Number that may be affected by this recall is located at the top of this letter. What is the defect? Weldon, a division of Akron Brass Company, produces Node, an electrical multiplex module. In the affected products, the Node contains a termination resistor installed on the node circuit board instead of the termination resistor being installed only within the electrical harness. If the vehicle network design has not accounted for this additional resistor, it may reduce the bus resistance below the defined tolerance levels and may lead to a loss of data on the CAN network. Installations with multiple nodes are more likely to experience the condition. If the bus resistance is reduced, the CAN network connection could fail which may interrupt the transfer of data on this connection. If the CAN network connection is interrupted or fails and depending on how the vehicle’s electrical systems are designed, it may impact the operation of various electrical loads controlled by the Node, including vehicle lighting, which may increase the risk of a crash. Corrective Action: Spartan Dealers will remove and replace the two Hercules HC 1.5 nodes. There is no cost to the vehicle owner for the recall remedy. Labor Time: Estimated time for the remedy may be up to 2 hours for removal, installation and programming of both nodes. Spartan Fire, LLC What You Should Do: If you need further assistance with this notification, contact your local dealer to have the work performed. If you cannot locate a dealer, call Spartan at 1-800-867-6478 to locate your nearest dealer. Steps will be taken to ensure the recall is performed at the nearest dealer. Leased Vehicles: The lessor must notify the lessee by first class mail within ten (10) days from receipt of their owner notification letter from the manufacturer; both for the initial notification and all subsequent notifications. Reimbursement: If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. For more information contact Spartan at 1‐800‐867-6478. Information Change: If you have changed your address, sold or traded your vehicle, please email us at Firetruckservice@spartanmotors.com to provide updated information. If the authorized service center has failed or is unable to remedy the defect without charge and within a reasonable time, contact Spartan at 1-800-867-6478. You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, D.C. 20590 or call the Auto Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov if you feel the manufacturer has failed or is unable to remedy the defect without charge. We regret any inconvenience this service may cause you. Your safety and continued satisfaction with the quality and performance of your chassis is of the utmost concern to us. Sincerely, Spartan Fire, LLC.
**************************************************************************************************************
Spartan Fire, LLC IMPORTANT SAFETY RECALL NHTSA Recall – 22V373 Spartan Internal Recall No. 22001 Dear Dealer or Service Manager: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Spartan Fire, LLC has decided that a defect which relates to motor vehicle safety exists in certain model year 2021-2023, Gladiator, MetroStar and FC-94 model emergency response chassis cabs. Weldon, a division of Akron Brass Company, produces Node, an electrical multiplex module. In the affected products, the Node contains a termination resistor installed on the node circuit board instead of the termination resistor being installed only within the electrical harness. If the vehicle network design has not accounted for this additional resistor, it may reduce the bus resistance below the defined tolerance levels and may lead to a loss of data on the CAN network. Installations with multiple nodes are more likely to experience the condition. If the bus resistance is reduced, the CAN network connection could fail which may interrupt the transfer of data on this connection. If the CAN network connection is interrupted or fails and depending on how the vehicle’s electrical systems are designed, it may impact the operation of various electrical loads controlled by the Node, including vehicle lighting, which may increase the risk of a crash. Spartan Dealers will remove and replace the two Hercules HC 1.5 nodes. The affected Nodes will be returned to Weldon to be reworked. Estimated time for the remedy may be up to 2 hours for removal, installation and programming of both nodes. There is no cost to the vehicle owner for the recall remedy. We will contact all owners of these units that are affected by this recall. They will be directed to the appropriate dealer for repair. IMPORTANT: Some vehicles may still be in dealer inventory. Federal law requires you to complete the recall remedy on such vehicles before delivery to the retail customer. SCHEDULING THE WORK: Spartan Fire, LLC 1. When the customer calls reporting receipt of a Recall Letter, schedule the work at your mutual convenience. 2. To obtain necessary parts and/or verify recall status, please call Spartan at 800-867-6478, and reference 22001. 3. Please provide current owner name, address and phone number. 4. Please provide serial number for the affected nodes. 5. If you have previously performed the inspection or the repairs but have not yet submitted an invoice for the work, we are requesting that you submit the invoice within 10 calendar days. COMPLETING THE WORK: Complete the work per the service bulletin. DOCUMENTING THE WORK: 1. Please itemize the identified recall number 22001 as completed work on your invoice (separate from any other charges) and reference the work authorization number obtained. You must include the Vehicle Identification Number as a part of this repair when submitting your invoice. HANDLING AN OWNER WITH NO CONFIRMATION LETTER: 1. If you are contacted by the current owner who has not received a recall letter, you should verify that they have an affected vehicle by calling Spartan 800-867-6478 opt 0 for verification. 2. Complete the work as instructed in the service bulletin. 3. Document the work and submit the claim as instructed under the Documenting the Work section above. SPARTAN ASSISTANCE: 1. If you have technical questions or questions regarding warranty claims, please call 800-867-6478 Thank you for your continued support, and we appreciate your partnership. Sincerely, Spartan Fire, LLC
**************************************************************************************************************
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-373 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Spartan Fire, LLC Submission Date : MAY 24, 2022 NHTSA Recall No. : 22V-373 Manufacturer Recall No. : 22001 Manufacturer Information : Manufacturer Name : Spartan Fire, LLC Address : 1541 Reynolds Road Charlotte MI 48813 Company phone : 517-588-4700 Population : Number of potentially involved : 27 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2023 Spartan Fire Gladiator, MetroStar and FC-94 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : All units under this part number are part of the recall as they share the same build issue. Similar units with a different part number were built to specification and are not part of the recall population. There are approximately 72 units delivered under a private label to a single OEM customer and approximately 788 units delivered to other affected OEMs. This recall is based on information supplied by Weldon. Weldon provided a list of Vmux serial numbers and Spartan part numbers that may be affected. Spartan pulled a population by the Spartan part number to determine the affected list. The emergency response chassis cabs affected by this recall are equipped with V-mux Hercules HC Node 1.5 supplied by Weldon. Quantity 1 – Gladiator 2021 trucks affected. Quantity 4 – Gladiator 2022 trucks affected. Quantity 1 – MetroStar 2021 trucks affected. Quantity 9 – MetroStar 2022 trucks affected. Quantity 11 – FC-94 2022 trucks affected. Quantity 1 – FC-94 2023 trucks affected. Production Dates : MAR 29, 2022 – MAY 10, 2022 VIN Range 1 : Begin : 4S9DU2D95NC560988 End : 4S9DT2D92NC560966 ✔ Not sequential Part 573 Safety Recall Report 22V-373 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : Weldon, a division of Akron Brass Company, produces Node, an electrical multiplex module, under both a private label to a single customer as well as to multiple OEMs for installation in emergency vehicles. In the affected products, the Node contains a termination resistor installed on the node circuit board instead of the termination resistor being installed only within the electrical harness. If the vehicle network design has not accounted for this additional resistor, it may reduce the bus resistance below the defined tolerance levels and may lead to a loss of data on the CAN network. Installations with multiple nodes are more likely to experience the condition. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the bus resistance is reduced, the CAN network connection could fail which may interrupt the transfer of data on this connection. If the CAN network connection is interrupted or fails and depending on how the vehicle’s electrical systems are designed, it may impact the operation of various electrical loads controlled by the Node, including vehicle lighting, which may increase the risk of a crash. Description of the Cause : Due to a bill of material error, a resistor was installed in error on the printed circuit board. Identification of Any Warning that can Occur : None. Involved Components : Component Name 1 : V-mux Hercules HC Node 1.5 Component Description : Multiplex Input / Output Node for Weldon V-mux compatible systems Component Part Number : 6060-1000-00 Supplier Identification : Component Manufacturer Name : Weldon Division of Akron Brass Address : 3656 Paragon Drive Columbus Ohio 43228 Country : United States Part 573 Safety Recall Report 22V-373 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Chronology : Refer to NHTSA Recall 22E-037 for Weldon’s chronology. On April 29, 2022, Weldon was contacted by an OEM that described an issue with the CAN connection when installing the Node. Weldon was able to isolate the issue to the inclusion of the additional termination resistor on the circuit board. Weldon stopped the shipment of additional units. On May 2, 2022, Weldon reviewed the technical details affecting the Node to confirm the issue, considered whether the same issue impacts any similar products and decided to conduct a safety recall. On May 3, 2022, Weldon determined a recent shipment of a variation of the Node sold under a private label and to a single customer was also impacted. Weldon confirmed with the customer these units had never been installed in a vehicle and remained in the customer’s inventory. Weldon secured all of the affected products from the customer’s inventory and on May 4, 2022 reworked those units to remove the additional resistor. On May 16, 2022, Spartan Fire received communication from Weldon about recall 22E-037 for their V-mux Hercules HC Node 1.5. Determined the potential population. Escalated the issue to REV Group Management. May 20, 2022 – REV’s senior leadership approved a voluntary recall for this issue. Description of Remedy : Description of Remedy Program : Weldon will notify affected customers and ask them to return any affected product that remains in their inventory to Weldon to be reworked. Spartan will notify vehicle purchasers and Weldon will provide replacement units and reimburse for labor costs. The affected product sold under the private label have already been remedied. If any vehicles were already remedied it would be covered under the normal warranty process. How Remedy Component Differs from Recalled Component : The remedy component will have the additional termination resistor removed from the circuit board. Identify How/When Recall Condition was Corrected in Production : Existing inventory at Weldon was isolated and shipments placed on hold on 4/29/2022, the same day the potential issue was first reported to Weldon. Any affected product in Weldon’s inventory will be reworked and a new part number issued. Recall Schedule : Description of Recall Schedule : Spartan to begin dealer notifications by week of June 20, 2022 and owner notifications a week later. Planned Dealer Notification Date : JUN 20, 2022 – JUN 24, 2022 Planned Owner Notification Date : JUN 27, 2022 – JUL 01, 2022 * NR – Not Reported
SEOCONTENT-END