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May 19, 2022 NHTSA CAMPAIGN NUMBER: 22V357000
Damaged Cooktop Control Valves May Leak Gas
A gas leak in the presence of an ignition source can increase the risk of a fire.
NHTSA Campaign Number: 22V357
Manufacturer Bigfoot Industries, Inc.
Components EQUIPMENT
Potential Number of Units Affected 2
Summary
Bigfoot Industries, Inc. (Bigfoot) is recalling certain 2022 Bigfoot RV 25B17FB travel trailers, equipped with certain 2-burner cooktops. The burner control valves may become damaged, causing a gas leak.
Remedy
Bigfoot will work with Dometic, to replace the cooktop, free of charge. Owner notification letters were mailed June 2, 2022. Owners may contact Bigfoot customer service at 1-250-546-2155.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
RE: Dometic Corporation has decided that a potential safety-related defect exists on the CE99-ZF and PI8022 cooktops that were manufactured between August 1, 2020 and June 30, 2021.
The Problem:
The user of a recreational vehicle or marine vessel may become aware of the potential safety-related defect during operation of the cooktop. The burner control valve, mated directly to the control knob via the valve stem, may leak gas. This gas will leak directly into the recessed portion of the cooktop, where the knobs and ignitor are located, and may be ignited by the active burner(s). The ignition will result in a small pilot flame directly at the control knob.
The Risk:
There is an increased risk of injury and fire.
Affected Units:
The recall population consists of cooktop models CE99-ZF and PI8022 with the affected serial numbers indicated below.
- CE99-ZF: Cooktop with two burners and safety glass cover
- 02093610034000001 – 02093610034000600
- 11993610034000001 – 11993610034000510
- 12593610034000001 – 12593610034000500
- PI8022: Cooktop with two burners and safety glass cover
- 11093610034600001 – 11093610034600550
- 12393610034600001 – 12393610034600550
IF YOU OWN ONE OF THE UNITS SHOWN ABOVE, YOU MUST IMMEDIATELY SHUT THE GAS OFF AT THE RV LP TANK REGULATOR. THEREAFTER, DO NOT ATTEMPT TO USE LP GAS WITHIN THE RV UNTIL THE COOKTOP HAS BEEN REMEDIED IN ACCORDANCE WITH THIS RECALL.
DO NOT ATTEMPT TO REPAIR THESE COOKTOPS ON YOUR OWN. ANY REPAIR OR REMEDY SHOULD BE PERFORMED BY A DOMETIC-QUALIFIED SERVICE TECHNICIAN.
How do I know if my cooktop is part of the 22V357 NHTSA recall?
- Find the CE99-ZF or PI8022 model number and serial numbers by locating the nameplate on the unit, underneath the cooktop, visible when the cooktop is raised (see below).
- If you are unsure, call 888-943-4905 or 574-389-3713 or email us at
Recall.Cooktop.22E021@Dometic.com to confirm that your CE99-ZF or PI8022 series cooktop is one in the population of recalled units for Recall 22V357.
How do I remedy my CE99-ZF or PI8022 cooktop with the Dometic remedy without cost?
- Make sure you keep this notice.
- DO NOT ATTEMPT REPAIR ON YOUR OWN: FOLLOW THE INSTRUCTIONS ABOVE IF YOUR UNIT IS AFFECTED BY THIS RECALL.
- Contact any Dometic authorized dealer/service center, call the Dometic Recall Hotline at 888943-4905 or 574-389-3713 or email us at Cooktop.22E021@Dometic.com. They will direct you to a Service Center to have the remedy installed on your RV or Boat CE99-ZF or PI8022 cooktop so that the leak from this potential safety-related defect will not occur in the future.
- The remedy will be available for field installation at Dometic authorized service centers or participating OEM locations after May 13, 2022 and will be installed at NOT COST to you. The remedy for an affected unit will be a complete replacement of the cooktop. The Dometic Authorized Service Center will install the remedy for you. This repair will take approximately one and a half hours to complete.
- DO NOT ATTEMPT TO MAKE THE REPAIR YOURSELF. FAILURE TO FOLLOW THESE INSTRUCTIONS MAY CREATE A GAS LEAK THAT COULD CAUSE SERIOUS INJURY OR DEATH FROM A GAS EVENT.
- There is a RECALL RESPONSE CARD with each RECALL REMEDY KIT. Make sure that the service center or dealer fills in the 22V357 Cooktop Recall Response Card and sends it back to Dometic Corporation. The Recall Response Card is already set up with postage for return.
What if my affected CE99-ZF or PI8022 cooktop was repaired prior to the recall?
- Make sure you keep this notice.
- Please call us at the Dometic Recall Number 888-943-4905 or 574-389-3713 or email us at Cooktop.22E021@Dometic.com and provide us with the serial number information for the unit, a picture of the data plate confirming the serial number as shown above and a copy of the original receipt for the repair.
- Reimbursement for parts and labor will be provided.
If YOU no longer own the RV or Boat with the CE99-ZF or PI8022 cooktop:
If you are no longer an owner of a RV or Boat that has a CE99-ZF or PI8022 cooktop, please call us at the
Dometic Recall Number 888-943-4905 or 574-389-3713 or email us at
Recall.Cooktop.22E021@Dometic.com and provide us the name and address of the new owner, dealer, service center, or whomever you delivered the RV or RV appliance to. We would greatly appreciate you furnishing us with this information so we can follow through with notification to the subsequent owner.
You may receive more than one mailing regarding Recall 22V357:
To reach as many customers as possible who own a RV or Boat with the Dometic CE99-ZF or PI8022 cooktop installed, Dometic Corporation and the original equipment manufacturers of RV’s and Boats will each send notifications, which ALL pertain to the same single recall (22V357).
Chronology :
Please see Dometic recall notification letter 22E-021.
Dometic handled and identified all initial investigations and testing to determine the recall and defect.
May 11, 2022 – received recall notification from NHTSA stating: In a report dated May 3, 2022, Dometic Corporation notified NHTSA that a safety defect exists in certain 2-burner Cooktops, model numbers CE99-ZF and PI8022.
May 18, 2022 – received a recall notification letter from Dometic via email, as well Dometic provided a list of serial numbers sold to Bigfoot affected by the recall
May 18, 2022 – internal review to determine which units were affected by said recall and/or in Bigfoot inventory in our stockroom
May 19, 2022 – contact the two dealers affected by said recall via email, identifying which units sold to them had been affected. As well, as to collect any missing customer info from the dealerships.
May 19, 2022 – draft owner letter submitted to recall portal
Recall remedies to be completed by Dometic.
No warranty claims or field/ service reports were reported to Bigfoot prior to the recall.
Zero deaths/injuries were reported.
June 2, 2022 – owner notification letters mailed out
22E021 – Damaged Cooktop Control Valves May Leak Gas – Dometic 2-Burner Cooktops
22E021 – Damaged Cooktop Control Valves May Leak Gas – Dometic 2-Burner Cooktops
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
BIGFOOT | 25B17FB | 2022 |
11 Associated Documents
Miscellaneous Document – Dometic Recall Notice 22E-021
RMISC-22V357-1985.pdf 136.404KB
Recall Acknowledgement
RCAK-22V357-6935.pdf 697.419KB
Manufacturer Notices(to Dealers,etc)
RCMN-22V357-2739.pdf 150.953KB
Recall 573 Report
RCLRPT-22V357-9785.PDF 427.103KB
Manufacturer Notices(to Dealers,etc)
ISSUED Owner Notification Letter(Part 577)
RCONL-22V357-7375.pdf 807.52KB
Recall 573 Report – 6/3/2022
RCLRPT-22V357-1723.PDF 214.769KB
Recall Quarterly Report #1, 2022-2
RCLQRT-22V357-1136.PDF 211.129KB
Recall 573 Report – 8/29/2022
RCLRPT-22V357-1628.PDF 214.791KB
Recall Quarterly Report #2, 2022-3
RCLQRT-22V357-8710.PDF 211.227KB
Recall Quarterly Report #3, 2022-4
RCLQRT-22V357-3008.PDF 211.312KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V357&docType=RCL
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Last update on 2024-04-11 / Affiliate links / Images from Amazon Product Advertising API
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SEOCONTENT-START
4/20/2022 Big Foot Industries Inc Attn: Recall/Compliance Dept 4114 Crozier Road Armstrong BC V0E 1B6 Canada This notice is sent to you in accordance with the requirements of the National Highway Traffic and Motor Vehicle Safety Act RE: NHTSA RECALL 22E021 for Dometic CE99-ZF and PI8022 Series Cooktops Dear Valued Customer, Dometic Corporation has determined that a potential safety-related defect exists with respect to the CE99-ZF and PI8022 series COOKTOPS manufactured between August 1, 2020 and June 30, 2021. Our records indicate that some of the product, (“cooktops”), listed below were purchased by your company and may either be in your inventory or have been installed in a RV that your company sells. Dometic Corporation apologizes for the inconvenience that this places on your business and the requirement that you now have, per CFR 49, Part 573, to initiate your own recall to handle these products. Please note that as of this notice it is unlawful for you to sell a product that is installed, but not sold or is in your inventory before it has had the remedy applied. Dometic Corporation is advising you to locate ALL the following models of recreational vehicle cooktops and quarantine those that have not been installed in a RV or that are still in your inventory. Furthermore, you will need to collect model, serial number, and VIN number of ALL RV’s that have been shipped with these model cooktops (corresponding to the serial numbers listed below) installed and provide that list to Dometic Corporation as early as possible. The following models with their respective serial number ranges may be in your inventory. • CE99-ZF: Cooktop with two burners and safety glass cover o 02093610034000001 – 02093610034000600 o 11993610034000001 – 11993610034000510 o 12593610034000001 – 12593610034000500 • PI8022: Cooktop with two burners and safety glass cover o 11093610034600001 – 11093610034600550 o 12393610034600001 – 12393610034600550 Dometic Corporation will provide full replacement cooktops as the remedy for this recall. The remedy kit will include instructions, a replacement unit, a mandatory recall response card (to be filled out at the time of the repair), and specific requirements that an authorized service center must install the remedy free of charge to the end use customer. All remedy installations at the OEM will require that the recall response card be filled out and returned to Dometic Corporation when the remedy is completed. The recall response card is an essential requirement to protect both the OEM and Dometic Corporation in the record keeping and reporting of the recall remedy process to NHTSA. Please advise all your dealer body organizations, that as of this notice, it is unlawful for them to sell a product that is installed but not sold to an end user or is in their inventory before it has had the remedy applied to the product. We understand that you may have sold and shipped product ahead of this notice and we are willing to participate in supporting you, by distributing the same remedy kits to your end use customers, if you so choose. Whether you choose to allow us to conduct this remedy campaign on your behalf or whether you elect to conduct the campaign on your own, please provide lists of customers, the vehicle type, VIN number, and other pertinent information needed to contact these customers and for the reporting responsibilities that Dometic Corporation has to NHTSA. Additionally, see section below entitled “What you need to do.” The Problem: The user of a recreational vehicle or marine vessel may become aware of the potential safety-related defect during operation of the cooktop. The burner control valve, mated directly to the control knob via the valve stem, may leak gas. This gas will leak directly into the recessed portion of the cooktop, where the knobs and ignitor are located, and may be ignited by the active burner(s). The ignition will result in a small pilot flame directly at the control knob. What Dometic Corporation Will Do: Dometic Corporation is aggressively approaching all OEM’s, Dealers, Retailers, and End Users with certified letters (for which they must sign), defining the product, models, population, and direction on action to be taken. The remedy will consist of 1) instructions to locate the cooktop serial number 2) Recall Response Card to be filled out and returned to receive the replacement unit. Again, Dometic Corporation is supplying this recall remedy at no charge. If you are unsure, call 888-943-4905 or 574-389-3713 or email us at Recall.Cooktop.22E021@Dometic.com to confirm that your CE99-ZF or PI8022 series COOKTOPS are within the population of recalled units for Recall 22E021. What You Need to Do: Pursuant to NHTSA regulations, 49CFR 573.6, upon receipt of this notice the OEM must file their own Defect Report to NHTSA. If any of the vehicles in which the cooktops are installed are to be sold into Canada, you should also submit a defect report to Transport Canada. Please make sure that you send Dometic Corporation an inventory of ALL units with one of these products in your stock, so that we can supply the replacement units for remedy expeditiously. The remedy is being supplied at no charge. If you have any questions, please call us at 888-943-4905 or 574-389-3713 or email us at Recall.Cooktop.22E021@Dometic.com. Sincerely, Tyler S. See Head of Product Safety Dometic Corporation 5155 Verdant Dr. Elkhart, IN 46516
**************************************************************************************************************
4114 Crozier Road, Armstrong BC V0E 1B6 P: 250-546-2155 | F: 250-546-2166 | www.bigfootrv.com | bigfoot@bigfootrv.com June 1, 2022 IMPORTANT SAFETY RECALL This notice applies to your RV. RVs Affected: Bigfoot 25B17FB 2500 Series Travel Trailers 2022 National Highway Traffic Safety Administration (NHTSA) Recall Number: 22V357 Dear Valued Customer: This notice is sent to you in accordance with the requirements of the National Highway Traffic and Motor Vehicle Safety Act. RE: NHTSA RECALL 22V357 for Dometic CE99-ZF and PI8022 COOKTOPS RE: Dometic Corporation has decided that a potential safety-related defect exists on the CE99-ZF and PI8022 cooktops that were manufactured between August 1, 2020 and June 30, 2021. The Problem: The user of a recreational vehicle or marine vessel may become aware of the potential safety-related defect during operation of the cooktop. The burner control valve, mated directly to the control knob via the valve stem, may leak gas. This gas will leak directly into the recessed portion of the cooktop, where the knobs and ignitor are located, and may be ignited by the active burner(s). The ignition will result in a small pilot flame directly at the control knob. The Risk: There is an increased risk of injury and fire. Affected Units: The recall population consists of cooktop models CE99-ZF and PI8022 with the affected serial numbers indicated below. CE99-ZF: Cooktop with two burners and safety glass cover o 02093610034000001 – 02093610034000600 o 11993610034000001 – 11993610034000510 4114 Crozier Road, Armstrong BC V0E 1B6 P: 250-546-2155 | F: 250-546-2166 | www.bigfootrv.com | bigfoot@bigfootrv.com o 12593610034000001 – 12593610034000500 PI8022: Cooktop with two burners and safety glass cover o 11093610034600001 – 11093610034600550 o 12393610034600001 – 12393610034600550 IF YOU OWN ONE OF THE UNITS SHOWN ABOVE, YOU MUST IMMEDIATELY SHUT THE GAS OFF AT THE RV LP TANK REGULATOR. THEREAFTER, DO NOT ATTEMPT TO USE LP GAS WITHIN THE RV UNTIL THE COOKTOP HAS BEEN REMEDIED IN ACCORDANCE WITH THIS RECALL. DO NOT ATTEMPT TO REPAIR THESE COOKTOPS ON YOUR OWN. ANY REPAIR OR REMEDY SHOULD BE PERFORMED BY A DOMETIC-QUALIFIED SERVICE TECHNICIAN. How do I know if my cooktop is part of the 22V357 NHTSA recall? 1. Find the CE99-ZF or PI8022 model number and serial numbers by locating the nameplate on the unit, underneath the cooktop, visible when the cooktop is raised (see below). 2. If you are unsure, call 888-943-4905 or 574-389-3713 or email us at Recall.Cooktop.22E021@Dometic.com to confirm that your CE99-ZF or PI8022 series cooktop is one in the population of recalled units for Recall 22V357. How do I remedy my CE99-ZF or PI8022 cooktop with the Dometic remedy without cost? 1. Make sure you keep this notice. 2. DO NOT ATTEMPT REPAIR ON YOUR OWN: FOLLOW THE INSTRUCTIONS ABOVE IF YOUR UNIT IS AFFECTED BY THIS RECALL. 4114 Crozier Road, Armstrong BC V0E 1B6 P: 250-546-2155 | F: 250-546-2166 | www.bigfootrv.com | bigfoot@bigfootrv.com 3. Contact any Dometic authorized dealer/service center, call the Dometic Recall Hotline at 888- 943-4905 or 574-389-3713 or email us at Recall.Cooktop.22E021@Dometic.com. They will direct you to a Service Center to have the remedy installed on your RV or Boat CE99-ZF or PI8022 cooktop so that the leak from this potential safety-related defect will not occur in the future. 4. The remedy will be available for field installation at Dometic authorized service centers or participating OEM locations after May 13, 2022 and will be installed at NOT COST to you. The remedy for an affected unit will be a complete replacement of the cooktop. The Dometic Authorized Service Center will install the remedy for you. This repair will take approximately one and a half hours to complete. 5. DO NOT ATTEMPT TO MAKE THE REPAIR YOURSELF. FAILURE TO FOLLOW THESE INSTRUCTIONS MAY CREATE A GAS LEAK THAT COULD CAUSE SERIOUS INJURY OR DEATH FROM A GAS EVENT. 6. There is a RECALL RESPONSE CARD with each RECALL REMEDY KIT. Make sure that the service center or dealer fills in the 22V357 Cooktop Recall Response Card and sends it back to Dometic Corporation. The Recall Response Card is already set up with postage for return. What if my affected CE99-ZF or PI8022 cooktop was repaired prior to the recall? 1. Make sure you keep this notice. 2. Please call us at the Dometic Recall Number 888-943-4905 or 574-389-3713 or email us at Recall.Cooktop.22E021@Dometic.com and provide us with the serial number information for the unit, a picture of the data plate confirming the serial number as shown above and a copy of the original receipt for the repair. 3. Reimbursement for parts and labor will be provided. If YOU no longer own the RV or Boat with the CE99-ZF or PI8022 cooktop: If you are no longer an owner of a RV or Boat that has a CE99-ZF or PI8022 cooktop, please call us at the Dometic Recall Number 888-943-4905 or 574-389-3713 or email us at Recall.Cooktop.22E021@Dometic.com and provide us the name and address of the new owner, dealer, service center, or whomever you delivered the RV or RV appliance to. We would greatly appreciate you furnishing us with this information so we can follow through with notification to the subsequent owner. You may receive more than one mailing regarding Recall 22V357: To reach as many customers as possible who own a RV or Boat with the Dometic CE99-ZF or PI8022 cooktop installed, Dometic Corporation and the original equipment manufacturers of RV’s and Boats will each send notifications, which ALL pertain to the same single recall (22V357). One Final Request: Dometic Corporation appreciates your business and is committed to your safety. Before you forget, please check to see if your CE99-ZF or PI8022 cooktop is one of the models shown above and if it is in the recall population. Follow these instructions so that you remain safe, and your cooktop gets the proper remedy applied. 4114 Crozier Road, Armstrong BC V0E 1B6 P: 250-546-2155 | F: 250-546-2166 | www.bigfootrv.com | bigfoot@bigfootrv.com If you find it difficult to carry out the instructions provided, please call our Recall Hotline at 888-943- 4905 or 574-389-3713 or email us at Recall.Cooktop.22E021@Dometic.com. If you still cannot complete the remedy and are dissatisfied with our service, you can file a written complaint to: Administrator National Highway Traffic Safety Administration 1200 New Jersey Ave SE, Washington, DC 20590; or you may go to https://www.safercar.gov, or call the toll-free NHTSA Vehicle Safety Hotline at 1-888-327- 4236 (TTY: 1-800-424-9153). On a Personal Note: Dometic Corporation sincerely apologizes for any inconvenience that this may have caused. We are dedicated to developing innovative products that are safe to use, serve the needs and enhance the experience of our mobile customers. Thank you for this opportunity to serve you. Sincerely, Tyler S. See Head of Product Safety Dometic Corporation 5155 Verdant Dr. Elkhart, IN 46516 Bigfoot Industries (2010) Inc. appreciates your confidence in our product and wish to do everything we can to retain that confidence. We recognize this service visit may be an inconvenience to you. Bigfoot Industries, in cooperation with your authorized Dometic retailer, will strive to minimize any inconvenience to you caused by this program. Sincerely, Grant Bilodeau President Bigfoot Industries (2010) Inc.
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5/19/22, 9:54 AM Bigfoot Industries (2010) Inc. Mail – Dometic Recall 2-Burner Cooktop CE99-ZF – Trailer World Gmai Dometic Recall 2-Burner Cooktop CE99-ZF – Trailer World 1 message Lauren BIiodeau <leb@bigfootrv.com> To: Jordan Colabello <jordan@trailerworlddenver.com>, Terri Colabello <terri@trailerworlddenver.com>, Trailer World Denver <info@trailerworlddenver.com> Cc: Grant Bilodeau <grb@bigfootrv.com> Hi Jordan, Terri, and Paige, Please see attached recall letter from Dometic regarding the 2-bumer cooktops we have used in our products, specifically, the 2-burner model CE99-ZF. We have identified 1 unit sold to your dealership to be affected by this recall, please see the attached excel document. Please confirm that the customer information is correct as listed in the excel document. Thank you. Lauren Bilodeau Thank you, Lauren Bilodeau Bigfoot Industries (2010) Inc. \. 250-546-2155 I 11250-309-2819 I GJ leb@bigfootrv.com www.bigfootrv.com I 4114 Crozier Rd. Armstrong, BC VOE 1B6 *Please confirm receipt of this email* 2 attachments ~ ~;4′;::etlc Recall Notice 22E-021.pdf ~ !~iler World RV – Dometic Recall 22E021.xlsx Lauren Bilodeau <leb@bigfootrv.com> Thu, May 19, 2022 at 9:54 AM https://mail.google.com/mail/u/0/?ik=0d4504e9be&view=pt&search=all&permthid=thread-a%3Ar-2839082055364 735775&simpl=msg-a%3Ar4 7885444… 1 /1
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5/19/22, 9:54 AM Bigfoot Industries (2010) Inc. Mail – Dometic Recall 2-Burner Cooktop CE99-ZF – Peden RV Gmai Dometic Recall 2-Burner Cooktop CE99-ZF – Peden RV 1 message Lauren BIiodeau <leb@bigfootrv.com> To: Brad Peden Hi Brad Please see attached recall letter from Dometic regarding the 2-bumer cooktops we have used in our products, specifically, model CE99-ZF. We have identified 1 unit sold to your dealership to be affected by this recall, please see the attached excel document. As this unit was sold stock to your dealership, please provide the customer information. Thank you. Lauren Bilodeau Thank you, Lauren Bilodeau Bigfoot Industries (2010) Inc. ‘- 250-546-2155 I 1 250-309-2819 I G: leb@bigfootrv.com www.bigfootrv.com I 4114 Crozier Rd. Armstrong, BC VOE 1B6 •Please confirm receipt of this email• 2 attachments Domellc Recall Notice 22E-021.pdf 134K ~ =~den RV- Domatlc Racall 22E021.xlsx Lauren Bilodeau <leb@bigfootrv.com> Thu, May 19, 2022 at 9:45 AM https://mail.google.com/mail/u/0/?ik=0d4504e9be&view=pt&search=all&permthid=thread-a%3Ar-9057198111065389455&simpl=msg-a%3Ar-2414304.. . 1 /1
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Part 573 Safety Recall Report Manufacturer Name : Bigfoot Industries, Inc. Submission Date: MAY 19, 2022 NHTSA Recall No.: 22V-357 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Bigfoot Industries, Inc. Address : 4114 CROZIER ROAD ARMSTRONG BRITISH COLUMBIA, CANADA 00 VOE 1B6 Company phone : 250-546-2155 Vehicle Information : Vehicle 1: 2022-2022 Bigfoot RV 25B17FB Vehicle Type: TRAILERS Body Style : OTHER Power Train : NR Population : 0MB Control No.: 2127-0004 22V-357 ~ om NHTSA HA.TIOMAl HIOHWAYTRAJJ’IC SAFETY AOMIMISTAATlON Number of potentially involved : 2 Estimated percentage with defect : 100 % Descriptive Information : Please see Dometic Corporation recall notice# 22E-021. Bigfoot RV used and only uses Dometic model CE99-ZF. Production Dates: MAR 01. 2022 -MAY 01, 2022 VIN Range 1 : Begin : 2GXTR1718N~ End: 2GXTR1718N~ VIN Range 2: Begin : 2GXTR1714N~ End: 2GXTR1714N~ Description of Defect : D Not sequential D Not sequential Description of the Defect : Recall 22E021. Dometic Corporation has identified the Model CE99-ZF cooktop have a potential defect. The burner control valve may have incurred abrasions, internally or externally, on the mating metal sealing surfaces of the burner control valve that may have led to leaks as noted in different European models, and could possibly lead to similar leak incidents in a limited number of US cooktop models as noted above. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Dometic states there is an increased risk of fire and injury. A detailed description of the potential safety-related defect is associated with the burner control valve where the valve stem is located directly behind the cooking knob of the cooktops. There is a potential for the gas leak behind the control knob to ignite and create a small pilot flame and present a possibility of a burn to the user. Description of the Cause : Dometic has stated the burner control valve may have incurred abrasions, The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-357 internally or externally, on the mating metal sealing surfaces of the burner control valve that may have led to leaks. Page2 Identification of Any Warning While being used the smell of gas may precede any ignition and the presence of that can Occur : flame. Involved Components : Component Name 1 : NR Component Description : NR Component Part Number : CE99-ZF Supplier Identification : Component Manufacturer Name : Dometic Coporation Address: 5155 Verdant Dr. Elkhart Indiana 46516 Country: United States Chronology : Please see Dometic recall notification letter 22E-021. Dometic handled and identified all initial investigations and testing to determine the recall and defect May 11, 2022 – received recall notification from NHTSA stating: In a report dated May 3, 2022, Dometic Corporation notified NHTSA that a safety defect exists in certain 2-burner Cooktops, model numbers CE99-ZF and PI8022. May 18, 2022 – received a recall notification letter from Dometic via email, as well Dometic provided a list of serial numbers sold to Bigfoot affected by the recall May 18, 2022 – internal review to determine which units were affected by said recall and/or in Bigfoot inventory in our stockroom May 19, 2022 – contact the two dealers affected by said recall via email, identifying which units sold to them had been affected. As well, as to collect any missing customer info from the dealerships. May 19, 2022 – draft owner letter submitted to recall portal Recall remedies to be completed by Dometic. No warranty claims or field/ service reports were reported to Bigfoot prior to the recall. Zero deaths/injuries were reported. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-357 Page3 Description of Remedy : Description of Remedy Program : Dometic will be providing replacements with newer cooktops that are not within the recall population. Remedy replacement will be completed at no cost to the end-user. The user will indicate that they have an affected cooktop and supply the serial number information to Dometic Corporation. The remedy replacement unit will be sent with instructions to complete the installation and functional verification at no cost to the end-user by a qualified RV technician. Reimbursement to the qualified RV technician will be provided once Dometic Corporation receives the recall response card and recalled unit document ing that the replacement has been made. Dometic also will be proving replacements of inventory still How Remedy Component Differs The replacement/ exchange unit will have a completely different serial from Recalled Component: number outside of the recall population that will not have the defective burner control valve. The units will be visually the same to the end-user. Identify How/When Recall Condition See Dometic recall notice 22E021. was Corrected in Production : Recall Schedule : Description of Recall Schedule : We will provide a completed list of affected units, with customer and dealer info as requested by them. May 19, we will be contacting the two dealers affected by this recall, not ing the unit’s serial number sold to them. On May 19 we will draft the customer notification letter and submit it o the portal. Once this has been confirmed we will send customers the recall notice and appropriate envelope. We will update the dates and any additional info as we continue through this process. Planned Dealer Notification Date : MAY 19, 2022 – MAY 19, 2022 Planned Owner Notification Date : NR – NR * NR – Not Reported The information contained in this report was submitted pursuant to 49 CFR §573
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-357 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Bigfoot Industries, Inc. Submission Date : JUN 03, 2022 NHTSA Recall No. : 22V-357 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Bigfoot Industries, Inc. Address : 4114 CROZIER ROAD ARMSTRONG BRITISH COLUMBIA, CANADA 00 V0E 1B6 Company phone : 250-546-2155 Population : Number of potentially involved : 2 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Bigfoot RV 25B17FB Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : Please see Dometic Corporation recall notice # 22E-021. Bigfoot RV used and only uses Dometic model CE99-ZF. Production Dates : MAR 01, 2022 – MAY 01, 2022 VIN Range 1 : Begin : 2GXTR1714NS020988 End : 2GXTR1714NS020988 Not sequential VIN Range 2 : Begin : 2GXTR1718NS020962 End : 2GXTR1718NS020962 Not sequential Description of Defect : Description of the Defect : Recall 22E021, Dometic Corporation has identified the Model CE99-ZF cooktop have a potential defect. The burner control valve may have incurred abrasions, internally or externally, on the mating metal sealing surfaces of the burner control valve that may have led to leaks as noted in different European models, and could possibly lead to similar leak incidents in a limited number of US cooktop models as noted above. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Dometic states there is an increased risk of fire and injury. A detailed description of the potential safety-related defect is associated with the burner control valve where the valve stem is located directly behind the cooking knob of the cooktops. There is a potential for the gas leak behind the control knob to ignite and create a small pilot flame and present a possibility of a burn to the user. Description of the Cause : Dometic has stated the burner control valve may have incurred abrasions, Part 573 Safety Recall Report 22V-357 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 internally or externally, on the mating metal sealing surfaces of the burner control valve that may have led to leaks. Identification of Any Warning that can Occur : While being used the smell of gas may precede any ignition and the presence of flame. Involved Components : Component Name 1 : NR Component Description : NR Component Part Number : CE99-ZF Supplier Identification : Component Manufacturer Name : Dometic Coporation Address : 5155 Verdant Dr. Elkhart Indiana 46516 Country : United States Chronology : Please see Dometic recall notification letter 22E-021. Dometic handled and identified all initial investigations and testing to determine the recall and defect. May 11, 2022 – received recall notification from NHTSA stating: In a report dated May 3, 2022, Dometic Corporation notified NHTSA that a safety defect exists in certain 2-burner Cooktops, model numbers CE99-ZF and PI8022. May 18, 2022 – received a recall notification letter from Dometic via email, as well Dometic provided a list of serial numbers sold to Bigfoot affected by the recall May 18, 2022 – internal review to determine which units were affected by said recall and/or in Bigfoot inventory in our stockroom May 19, 2022 – contact the two dealers affected by said recall via email, identifying which units sold to them had been affected. As well, as to collect any missing customer info from the dealerships. May 19, 2022 – draft owner letter submitted to recall portal Recall remedies to be completed by Dometic. No warranty claims or field/ service reports were reported to Bigfoot prior to the recall. Zero deaths/injuries were reported. Part 573 Safety Recall Report 22V-357 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 June 2, 2022 – owner notification letters mailed out Description of Remedy : Description of Remedy Program : Dometic will be providing replacements with newer cooktops that are not within the recall population. Remedy replacement will be completed at no cost to the end-user. The user will indicate that they have an affected cooktop and supply the serial number information to Dometic Corporation. The remedy replacement unit will be sent with instructions to complete the installation and functional verification at no cost to the end-user by a qualified RV technician. Reimbursement to the qualified RV technician will be provided once Dometic Corporation receives the recall response card and recalled unit documenting that the replacement has been made. Dometic also will be proving replacements of inventory still How Remedy Component Differs from Recalled Component : The replacement/exchange unit will have a completely different serial number outside of the recall population that will not have the defective burner control valve. The units will be visually the same to the end-user. Identify How/When Recall Condition was Corrected in Production : See Dometic recall notice 22E021. Recall Schedule : Description of Recall Schedule : We will provide a completed list of affected units, with customer and dealer info as requested by them. May 19, we will be contacting the two dealers affected by this recall, noting the unit’s serial number sold to them. On May 19 we will draft the customer notification letter and submit it o the portal. Once this has been confirmed we will send customers the recall notice and appropriate envelope. We will update the dates and any additional info as we continue through this process. Planned Dealer Notification Date : MAY 19, 2022 – MAY 19, 2022 Planned Owner Notification Date : JUN 02, 2022 – JUN 02, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-357 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Bigfoot Industries, Inc. Submission Date : AUG 29, 2022 NHTSA Recall No. : 22V-357 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Bigfoot Industries, Inc. Address : 4114 CROZIER ROAD ARMSTRONG BRITISH COLUMBIA, CANADA 00 V0E 1B6 Company phone : 250-546-2155 Population : Number of potentially involved : 2 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Bigfoot RV 25B17FB Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : Please see Dometic Corporation recall notice # 22E-021. Bigfoot RV used and only uses Dometic model CE99-ZF. Production Dates : MAR 01, 2022 – MAY 01, 2022 VIN Range 1 : Begin : 2GXTR1714NS020988 End : 2GXTR1714NS020988 Not sequential VIN Range 2 : Begin : 2GXTR1718NS020962 End : 2GXTR1718NS020962 Not sequential Description of Defect : Description of the Defect : Recall 22E021, Dometic Corporation has identified the Model CE99-ZF cooktop have a potential defect. The burner control valve may have incurred abrasions, internally or externally, on the mating metal sealing surfaces of the burner control valve that may have led to leaks as noted in different European models, and could possibly lead to similar leak incidents in a limited number of US cooktop models as noted above. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Dometic states there is an increased risk of fire and injury. A detailed description of the potential safety-related defect is associated with the burner control valve where the valve stem is located directly behind the cooking knob of the cooktops. There is a potential for the gas leak behind the control knob to ignite and create a small pilot flame and present a possibility of a burn to the user. Description of the Cause : Dometic has stated the burner control valve may have incurred abrasions, Part 573 Safety Recall Report 22V-357 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 internally or externally, on the mating metal sealing surfaces of the burner control valve that may have led to leaks. Identification of Any Warning that can Occur : While being used the smell of gas may precede any ignition and the presence of flame. Involved Components : Component Name 1 : Cooktop Component Description : Two burners and safety glass cover Component Part Number : CE99-ZF Supplier Identification : Component Manufacturer Name : Dometic Coporation Address : 5155 Verdant Dr. Elkhart Indiana 46516 Country : United States Chronology : Please see Dometic recall notification letter 22E-021. Dometic handled and identified all initial investigations and testing to determine the recall and defect. May 11, 2022 – received recall notification from NHTSA stating: In a report dated May 3, 2022, Dometic Corporation notified NHTSA that a safety defect exists in certain 2-burner Cooktops, model numbers CE99-ZF and PI8022. May 18, 2022 – received a recall notification letter from Dometic via email, as well Dometic provided a list of serial numbers sold to Bigfoot affected by the recall May 18, 2022 – internal review to determine which units were affected by said recall and/or in Bigfoot inventory in our stockroom May 19, 2022 – contact the two dealers affected by said recall via email, identifying which units sold to them had been affected. As well, as to collect any missing customer info from the dealerships. May 19, 2022 – draft owner letter submitted to recall portal Recall remedies to be completed by Dometic. No warranty claims or field/ service reports were reported to Bigfoot prior to the recall. Zero deaths/injuries were reported. Part 573 Safety Recall Report 22V-357 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 June 2, 2022 – owner notification letters mailed out Description of Remedy : Description of Remedy Program : Dometic will be providing replacements with newer cooktops that are not within the recall population. Remedy replacement will be completed at no cost to the end-user. The user will indicate that they have an affected cooktop and supply the serial number information to Dometic Corporation. The remedy replacement unit will be sent with instructions to complete the installation and functional verification at no cost to the end-user by a qualified RV technician. Reimbursement to the qualified RV technician will be provided once Dometic Corporation receives the recall response card and recalled unit documenting that the replacement has been made. Dometic also will be proving replacements of inventory still How Remedy Component Differs from Recalled Component : The replacement/exchange unit will have a completely different serial number outside of the recall population that will not have the defective burner control valve. The units will be visually the same to the end-user. Identify How/When Recall Condition was Corrected in Production : See Dometic recall notice 22E021. Recall Schedule : Description of Recall Schedule : We will provide a completed list of affected units, with customer and dealer info as requested by them. May 19, we will be contacting the two dealers affected by this recall, noting the unit’s serial number sold to them. On May 19 we will draft the customer notification letter and submit it o the portal. Once this has been confirmed we will send customers the recall notice and appropriate envelope. We will update the dates and any additional info as we continue through this process. Planned Dealer Notification Date : MAY 19, 2022 – MAY 19, 2022 Planned Owner Notification Date : JUN 02, 2022 – JUN 02, 2022 * NR – Not Reported
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