22T005 – Missing DOT Certification Symbol – Michelin Pilot Sport 4 ZP Tires

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April 25, 2022 NHTSA CAMPAIGN NUMBER: 22T005000

Missing DOT Certification Symbol/FMVSS 139

Tires that are missing a DOT symbol may be used in inappropriate applications, increasing the risk of a crash.

 

NHTSA Campaign Number: 22T005

Manufacturer Michelin North America, Inc.

Components TIRES

Potential Number of Units Affected 86

 

Summary

Michelin North America, Inc. (Michelin) is recalling certain Pilot Sport 4 ZP tires, size 255/35ZR19 96Y XL with DOT codes 0521 through 2121. The DOT certification symbol is missing from the tire sidewalls. As such, these tires fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 139, “New Pneumatic Radial Tires for Light Vehicles.”

 

Remedy

Dealers will replace the tires, free of charge. Owner notification letters were mailed May 20, 2022. Owners may contact Michelin customer service at 1-888-847-8475.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


NHTSA Recall Number 22T-005

May 23rd, 2022

Subject:    VOLUNTARY RECALL NOTICE

 

Dear Michelin Dealer,

Michelin North America, Inc. (“MNAI”) has decided to recall 82 tires of SKU MICHELIN® Pilot Sport 4 ZP™ 255/35ZR19 96Y XL, which were sold into the US market without the letters “DOT” marked on the tire sidewall, as required by NHTSA regulation 49 CFR Part 571.139. You are receiving this letter because our records indicate that you may have purchased one or more of the recalled tires.

The missing sidewall information resulted from an error during specification of the sidewall mold drawings, in which the requirement for engraved letters “DOT” was not transferred to the drawing file and the mold was manufactured without the letters present.

Pilot Sport 4 ZP 255/35ZR19 tires are typically found on higher end passenger cars as a rear fitment. The following chart provides the information needed to identify the recalled tires. TIN information is molded into the sidewall of each tire, directly above the bead. The production code is given by the last 4 digits of the TIN code, with the first two digits specifying the week of production and the second two digits specifying the year of production.  For example, a production code of “1918” refers to the 19th DOT week of the year 2018.

 

Tire Description MSPN TIN Sequence TIN Production Code
MICHELIN® Pilot Sport 4 ZP™ 255/35ZR19 96Y XL  08482 6IN4 020X 0521 thru 2121

 

Only tires matching all four elements (Tire Description, MSPN, TIN Sequence and TIN Production Code) are part of this recall. If you have any questions concerning whether a tire is part of the recall or not, please contact Michelin Consumer Care at 1-888-971-3801 for guidance.

 

Provide Michelin Consumer Care the List of Tire Owners

Michelin is required to contact by mail all Tire Owners known to have purchased a tire subject to recall and requests that you provide Michelin Consumer Care with a list of Tire Owners that purchased these tires from you. Please include the following information for each sale:

 

For an individual consumer:

First Name, Last Name, Address1, Address2, City, State, Zip Code, Phone.

 

For a business:

Business Name, Attn. To: Address 1, Address 2, City, State, Zip Code, Phone.

 

Please email the completed list of Tire Owners to:

shirley.perry@michelin.com (Preferred Method)

Email Subject Line: “PS4ZP Consumer Contact Information”

 

Or Mail to:

Michelin North America
Consumer Care Dept.
Attn: Shirley Perry
One Parkway South
Greenville, SC 29615

 

Returning Inventory (New/Never Mounted) Recalled Tires

As a result of this recall, you are required to take the following Dealer actions to return to Michelin any inventory of the recalled tires:

 

  1. Check your inventory for the specific TIN identification numbers and date codes affected. Immediately stop the sale, and/or mounting of these tires.
  1. Immediately count your inventory of affected tires.
  1. Complete the attached RGA Form (Appendix A) and return via email (warrantychampion@michelin.com).  Michelin Customer Service will respond via email with a return goods authorization (RGA) number and shipping instructions.
  1. Return all recalled tires from your inventory as soon as possible. Freight charges will be prepaid using carrier identified in your RGA shipping instructions. You will be credited at your current invoice price for all recalled tires upon receipt and verification.

 

If you have questions, call Michelin Customer Service (1-800-847-8475) and state that you would like to return your new inventoried tires as part of the NHTSA Recall Number 22T-005.

 

Replacement of Mounted Recalled Tires

Tire Owners may contact you to inspect their tires and, if required, replace them without charge. When this occurs:

  1. Validate the tires are part of this recall.
  1. Ensure that you have the correct replacement tires in inventory.
  1. When replacing the recalled tires with new tires, follow the current standard Michelin Warranty claim process. Use the standard warranty claim process to submit your claim on MichelinB2B.com or Michelin Warranty App.
  1. See Warranty Checklist – Appendix B. Michelin will handle the disabling of the tires.
    1. Replace any mounted tires that are a part of this Recall with an approved replacement tire. Recall replacement tires and services must be at no charge to the consumer (including mounting and balancing), regardless of remaining tread depth.
    1. Process as Claim Type 1 for Workmanship and Material. Select “Market Action” as the reason for removal. The Recall tires can be mixed with normal warranty tires returned to the Michelin Inspection Center. No return authorization code is required.
    1. Free replacement, $0 charge to consumer, will be offered through July 1, 2023. After July 1, 2023, recalled tires should be processed as standard warranty by pro-rata adjustment with the option to contact Consumer Care for further assistance.
    1. Dealer will be credited at current invoice price of the installed tire, plus a flat service and mounting and balancing allowance of $24.00 per tire.
    1. If an approved Michelin replacement tire is not available, call Michelin Consumer Care (1-888-971-3801).
    1. Direct Dealers will ship Used/Mounted Recall tires to:

Michelin North America
Attention: Warranty
101 Harrison Bridge Road
Simpsonville, SC 29681

 

    1. AADs and Open Market Dealers must return tires to their Primary Servicing Distributor.
    1. Use tire chalk to mark tires with “Recall” on the sidewall.
    1. Tires should be returned immediately through your normal warranty carrier.

 

The recalled tires must be returned for the credit to be processed. If you have any additional questions, please contact your Customer Service Representative at 1-800-847-8475.

 

Commitment to safety, quality and respect for the customer are our highest priorities. Please accept our sincerest apologies for any inconvenience that replacing these tires may cause. Thank you for your support in helping us to implement a successful recall.

 

Sincerely,

 

Andrew Meurer
Vice President, B2C Sales
Michelin North America

 


Chronology :

10 March 2022: Initial alert to the Michelin Quality team in Europe by the Cuneo, Italy manufacturing site. The missing DOT marking was detected on this date during mold inspection related to a change in the manufacturing site for this tire from Nyiregyhaza, Hungary to Cuneo, Italy.

24 March 2022: Michelin North America was informed of the missing DOT markings on the noncompliant tires produced in Nyiregyhaza, Hungary and launched an investigation in the zone.

30 March 2022: Michelin North America determined that four (4) tires remained in inventory in a US distribution center and placed a block on this SKU in the inventory system to prevent sale or movement of these tires.

19 April 2022: Determination meeting was held at Michelin and a decision to conduct a voluntary recall was made.

25 April 2022: Part 573 Noncompliance Information Report filed.

9 May 2022: Amended Part 573 Noncompliance Information Report filed.

 


1 Affected Product

Tire

BRAND TIRE LINE/SIZE PRODUCTION DATES
MICHELIN PILOT SPORT 4 ZP/255/35ZR19 96Y XL

 


13 Associated Documents

Recall Acknowledgement

RCAK-22T005-1005.pdf 646.311KB

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Noncompliance Notice 573 Report

RCLRPT-22T005-6163.PDF 214.867KB

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Recall 573 Report-Amendment 1-05/09/2022

RCLRPT-22T005-6624.PDF 214.878KB

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Recall 573 Report-Amendment 2-05/09/2022

RCLRPT-22T005-7429.PDF 214.907KB

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Manufacturer Notices(to Dealers,etc) – May 23rd, 2022 Subject: VOLUNTARY RECALL NOTICE

RCMN-22T005-5778.pdf 657.018KB

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Part 577 Owner Notification Envelope

RONE-22T005-9752.pdf 452.52KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22T005-3828.pdf 122.983KB

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Recall Quarterly Report #1, 2022-2

RCLQRT-22T005-1273.PDF 211.129KB

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Recall Quarterly Report #2, 2022-3

RCLQRT-22T005-6933.PDF 211.225KB

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Recall Quarterly Report #3, 2022-4

RCLQRT-22T005-6801.PDF 211.306KB

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Recall Quarterly Report #4, 2023-1

RCLQRT-22T005-6422.PDF 211.41KB

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Recall Quarterly Report #5, 2023-2

RCLQRT-22T005-7130.PDF 211.519KB

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Recall Quarterly Report #6, 2023-3

RCLQRT-22T005-4004.PDF 211.741KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22T005&docType=RCL

 


 

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Last update on 2024-04-12 / Affiliate links / Images from Amazon Product Advertising API

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