Storage Compartment May Melt from Exhaust Heat – 2020-2022 Jayco Precept Motorhomes

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May 4, 2022 NHTSA CAMPAIGN NUMBER: 22V297000

Storage Compartment May Melt from Exhaust Heat

A storage compartment that melts can increase the risk of a fire.

 

NHTSA Campaign Number: 22V297000

Manufacturer Jayco, Inc.

Components EQUIPMENT, STRUCTURE

Potential Number of Units Affected 332

 

Summary

Jayco, Inc. (Jayco) is recalling certain 2020-2022 Jayco Precept motorhomes. The heat shield beneath the storage compartment may not be long enough, which can allow the heat from the exhaust system to melt the storage compartment.

 

Remedy

Dealers will extend the heat shield, free of charge. Owner notification letters were mailed June 27, 2022. Owners may contact Jayco customer service at 1-800-283-8267.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


Extending Heat Shield Instructions

Bulletin Type: Recall Publication Date: June 2022
Bulletin #(s): 22V-297 US_2022-231 CAN Make(s): Jayco
Job Code(s): 9903576 Model(s): Precept 31UL
Flat Rate(s): 9903576A – .10 Inspection

9903576B – .30  Inspection and Installation

Model Year(s): 2020-2022

 

Incident: The storage compartment could melt because the heat shield is too small to protect it from the heat of the exhaust system beneath it.
Affected Units: Certain 2020-2022 Jayco model 31UL Precepts
Parts Kit: 22V-297 Parts Kit #: 22V-297
Parts Kit Contents:

(1) PLENUM,HTSHL 16.00X33.00 16 GA STL (2036705)

(1) SHIELD,HT 11.00X12.00X12.75 16GA GALV STL (2033003)

(6) SCREW,PAN QUAD 10.00X1.00 TEK 3 BLK (0244409)

(8) SCREW,PAN QUAD 8.00X .50 TEK (0711451)

Misc. Tools & Supplies: Screwgun with Square Bit
Parts Return Information: N/A

 

HEAT SHIELD INSPECTION

 

  1. Inspect underneath the storage compartment for the extended heat shield located above the exhaust and next to the transmission. File for inspection only if the extended heat shield has been installed. Proceed to step 1 in the Instructions if the extended heat shield has not been installed.

 

INSTALLING HEAT SHIELD FOR STORAGE COMPARTMENT

 

CRITICAL SAFETY ITEM

 

  1. If possible, pull vehicle onto a hoist and raise unit to a comfortable working height.

 

Prior to completing any additional installation, make sure the exhaust and engine are cool to avoid burning.

 

  1. Slide the L-shaped heat shield above the exhaust and next to the transmission. (Fig. 1)

 

  1. Align the edge of the heat shield with the chassis frame rail and the bottom of the mounting angle. Secure into angle with (3) TEK screws. (Fig. 2)

 

  1. Align the top of the heat shield with the top of the mounting tube. Secure with (3) TEK screws. (Fig. 3)

 

  1. Slide plenum heat shield above both drive shaft and exhaust. (Fig. 4)

 

  1. Align the edge of the heat shield with the chassis frame rail. Secure into angle with (4) TEK screws on each side flange. (Fig. 5)

 

Jayco’s sole obligation under our limited warranty is to repair or replace defective materials and/or workmanship deemed our responsibility as determined by Jayco in our sole discretion. Jayco reserves the right to use new and/or remanufactured parts or materials of similar quality to complete any work, and to make parts and/or design changes as appropriate without notice to anyone. Jayco designs and/or materials changes are done without obligation to incorporate such changes in previously manufactured product. Jayco makes every reasonable effort to ensure field remedies will not adversely affect performance and/or safety of the unit. This field remedy is not intended to extend to future performance of this RV, or any of its materials, components or parts beyond the standard warranty period. The RV owner’s obligation to notify Jayco, or one of its independent, authorized dealers, of a claimed defect does not modify any obligation placed on the RV owner to contact Jayco directly when attempting to pursue remedies under state or federal law.
903 South Main Street  •  P.O. Box 460  •  Middlebury, IN 46540

 


Chronology :

JAYCO MONITORS ITS COMPLAINTS AND WARRANTY CLAIMS AND NOTICED ELEVEN UNITS HAVE HAD A WARRANTY CLAIM FOR MELTING OF THE STORAGE COMPARTMENT. THE CLAIMS WERE MADE BETWEEN 9/4/2020 AND 3/24/2022.

AN INVESTIGATION WAS CONDUCTED.

April 11, 2022 the Warranty Incident Review Committee (WIRC) discussed this incident and elevated to the Corrective and Preventive Action Committee (CPAC).

April 20, 2022 CPAC met to discuss this incident and elevated this incident to the Safety Steering Committee (SSC).

On April 28, 2022 SSC met and voted that a safety recall was appropriate for this incident.

 


3 Affected Products

Vehicle

MAKE MODEL YEAR
JAYCO PRECEPT 2020-2022

 


9 Associated Documents

Defect Notice 573 Report

RCLRPT-22V297-5745.PDF 215.315KB

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Recall Acknowledgement

RCAK-22V297-2126.pdf 689.962KB

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Recall 573 Report – 6/2/2022

RCLRPT-22V297-2453.PDF 215.412KB

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Remedy Instructions and TSB

RCRIT-22V297-0243.pdf 773.911KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V297-7408.pdf 191.041KB

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Manufacturer Notices(to Dealers,etc)

RCMN-22V297-6837.pdf 217.412KB

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Recall Quarterly Report #1, 2022-2

RCLQRT-22V297-8645.PDF 211.119KB

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Recall Quarterly Report #2, 2022-3

RCLQRT-22V297-1755.PDF 211.218KB

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Recall Quarterly Report #3, 2022-4

RCLQRT-22V297-4408.PDF 211.303KB

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Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V297&docType=RCL

 


 

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