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May 4, 2022 NHTSA CAMPAIGN NUMBER: 22V297000
Storage Compartment May Melt from Exhaust Heat
A storage compartment that melts can increase the risk of a fire.
NHTSA Campaign Number: 22V297000
Manufacturer Jayco, Inc.
Components EQUIPMENT, STRUCTURE
Potential Number of Units Affected 332
Summary
Jayco, Inc. (Jayco) is recalling certain 2020-2022 Jayco Precept motorhomes. The heat shield beneath the storage compartment may not be long enough, which can allow the heat from the exhaust system to melt the storage compartment.
Remedy
Dealers will extend the heat shield, free of charge. Owner notification letters were mailed June 27, 2022. Owners may contact Jayco customer service at 1-800-283-8267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Extending Heat Shield Instructions
Bulletin Type: | Recall | Publication Date: | June 2022 |
Bulletin #(s): | 22V-297 US_2022-231 CAN | Make(s): | Jayco |
Job Code(s): | 9903576 | Model(s): | Precept 31UL |
Flat Rate(s): | 9903576A – .10 Inspection
9903576B – .30 Inspection and Installation |
Model Year(s): | 2020-2022 |
Incident: | The storage compartment could melt because the heat shield is too small to protect it from the heat of the exhaust system beneath it. |
Affected Units: | Certain 2020-2022 Jayco model 31UL Precepts |
Parts Kit: 22V-297 | Parts Kit #: 22V-297 |
Parts Kit Contents:
(1) PLENUM,HTSHL 16.00X33.00 16 GA STL (2036705) (1) SHIELD,HT 11.00X12.00X12.75 16GA GALV STL (2033003) (6) SCREW,PAN QUAD 10.00X1.00 TEK 3 BLK (0244409) (8) SCREW,PAN QUAD 8.00X .50 TEK (0711451) |
|
Misc. Tools & Supplies: | Screwgun with Square Bit |
Parts Return Information: | N/A |
HEAT SHIELD INSPECTION
- Inspect underneath the storage compartment for the extended heat shield located above the exhaust and next to the transmission. File for inspection only if the extended heat shield has been installed. Proceed to step 1 in the Instructions if the extended heat shield has not been installed.
INSTALLING HEAT SHIELD FOR STORAGE COMPARTMENT
CRITICAL SAFETY ITEM
- If possible, pull vehicle onto a hoist and raise unit to a comfortable working height.
Prior to completing any additional installation, make sure the exhaust and engine are cool to avoid burning.
- Slide the L-shaped heat shield above the exhaust and next to the transmission. (Fig. 1)
- Align the edge of the heat shield with the chassis frame rail and the bottom of the mounting angle. Secure into angle with (3) TEK screws. (Fig. 2)
- Align the top of the heat shield with the top of the mounting tube. Secure with (3) TEK screws. (Fig. 3)
- Slide plenum heat shield above both drive shaft and exhaust. (Fig. 4)
- Align the edge of the heat shield with the chassis frame rail. Secure into angle with (4) TEK screws on each side flange. (Fig. 5)
Jayco’s sole obligation under our limited warranty is to repair or replace defective materials and/or workmanship deemed our responsibility as determined by Jayco in our sole discretion. Jayco reserves the right to use new and/or remanufactured parts or materials of similar quality to complete any work, and to make parts and/or design changes as appropriate without notice to anyone. Jayco designs and/or materials changes are done without obligation to incorporate such changes in previously manufactured product. Jayco makes every reasonable effort to ensure field remedies will not adversely affect performance and/or safety of the unit. This field remedy is not intended to extend to future performance of this RV, or any of its materials, components or parts beyond the standard warranty period. The RV owner’s obligation to notify Jayco, or one of its independent, authorized dealers, of a claimed defect does not modify any obligation placed on the RV owner to contact Jayco directly when attempting to pursue remedies under state or federal law. |
903 South Main Street • P.O. Box 460 • Middlebury, IN 46540 |
Chronology :
JAYCO MONITORS ITS COMPLAINTS AND WARRANTY CLAIMS AND NOTICED ELEVEN UNITS HAVE HAD A WARRANTY CLAIM FOR MELTING OF THE STORAGE COMPARTMENT. THE CLAIMS WERE MADE BETWEEN 9/4/2020 AND 3/24/2022.
AN INVESTIGATION WAS CONDUCTED.
April 11, 2022 the Warranty Incident Review Committee (WIRC) discussed this incident and elevated to the Corrective and Preventive Action Committee (CPAC).
April 20, 2022 CPAC met to discuss this incident and elevated this incident to the Safety Steering Committee (SSC).
On April 28, 2022 SSC met and voted that a safety recall was appropriate for this incident.
3 Affected Products
Vehicle
MAKE | MODEL | YEAR |
JAYCO | PRECEPT | 2020-2022 |
9 Associated Documents
Defect Notice 573 Report
RCLRPT-22V297-5745.PDF 215.315KB
Recall Acknowledgement
RCAK-22V297-2126.pdf 689.962KB
Recall 573 Report – 6/2/2022
RCLRPT-22V297-2453.PDF 215.412KB
Remedy Instructions and TSB
RCRIT-22V297-0243.pdf 773.911KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V297-7408.pdf 191.041KB
Manufacturer Notices(to Dealers,etc)
RCMN-22V297-6837.pdf 217.412KB
Recall Quarterly Report #1, 2022-2
RCLQRT-22V297-8645.PDF 211.119KB
Recall Quarterly Report #2, 2022-3
RCLQRT-22V297-1755.PDF 211.218KB
Recall Quarterly Report #3, 2022-4
RCLQRT-22V297-4408.PDF 211.303KB
Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V297&docType=RCL
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Last update on 2024-04-17 / Affiliate links / Images from Amazon Product Advertising API
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SEOCONTENT-START
IMPORTANT SAFETY RECALL This Notice Applies to Your Recreational Vehicle
, Dear Valued Customer: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Jayco has decided that a defect which relates to motor vehicle safety exits in certain Jayco Model Year 2020-2022 Precept Class A vehicles. The heat shield beneath the storage compartment and above the exhaust system needs to be extended to protect the storage compartment from the heat of the exhaust system. Without the extended heat shield the compartment may melt, increasing the risk of a fire. The heat shield will be extended by a Jayco dealer to provide adequate protection for the storage compartment from the heat of the exhaust system. This repair should take approximately 15 minutes and will be performed at no cost to you. Please contact a Jayco Authorized Dealer as soon as possible to schedule an appointment to have this remedy completed. If you had this repair completed prior to receipt of this recall notice, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. Submit an email to service@jayco.com including your name, address, VIN, recall number, and a clear, legible receipt showing the identification of the product that was recalled. If you are not satisfied we have done our best to remedy this situation, please contact our Customer Service Department at 800-283-8267. If after contacting your dealer and Customer Service you are not able to have the safety defect remedied without charge and/or within a reasonable time, you may wish to submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153): or go to http://www.safercar.gov. Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. We certainly regret this inconvenience; however, your safety is our most important priority. Sincerely, Compliance Management Reason for this recall What we need you to do Recall Remedy Jayco: 22V-297 June 2022**************************************************************************************************************IMPORTANT SAFETY RECALL «Name» «Address» «City», «State» «ZIP» «Country» Dear Valued Dealer: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Jayco has decided that a defect which relates to motor vehicle safety exits in certain Jayco Model Year 2020-2022 Precept Class A vehicles. The heat shield beneath the storage compartment and above the exhaust system needs to be extended to protect the storage compartment from the heat of the exhaust system. Without the extended heat shield the compartment may melt, increasing the risk of a fire. The heat shield will be extended by a Jayco dealer to provide adequate protection for the storage compartment from the heat of the exhaust system. This repair should take approximately 15 minutes. Our records show the following unit is affected by this recall, and is part of the current inventory at your Dealership. You will need to order repair parts to remedy the units in your stock. «Serial_number» Federal law requires the Recall Remedy be completed on this unit prior to customer delivery. Please confirm the unit serial number requires the Recall Remedy using Unit Management in Jayco Partners. The instructions for the Recall Remedy are available under the Case Recall number in attachments. If you sold this unit recently, please contact the owner immediately to inform them of this recall. In addition, please register this unit through Jayco Partners. Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. We certainly regret this inconvenience; however, our Customers’ safety is our most important priority. Sincerely, Compliance Management Reason for this recall What we need you to do Recall Remedy Jayco: 22V-297 June 2022**************************************************************************************************************OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-297 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Jayco, Inc. Submission Date : MAY 04, 2022 NHTSA Recall No. : 22V-297 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Jayco, Inc. Address : 903 South Main Street PO Box 460 Middlebury IN 46540 Company phone : 800-283-8267 Population : Number of potentially involved : 332 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2020-2022 JAYCO CLASS A MOTORHOME PRECEPT Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR Descriptive Information : JAYCO DETERMINED THE SCOPE FROM ITS PRODUCTION RECORDS. THE EXISTING HEAT SHIELD IS NOT DEFECTIVE. WE ARE ADDING ADDITIONAL SHIELDING TO EXTEND THE PROTECTION OFFERED BY THE HEAT SHIELD. Production Dates : MAR 20, 2020 – APR 28, 2022 VIN Range 1 : Begin : 1F66F5DN0L0A02298 End : 1F66F5DNXN0A02179 ✔ Not sequential Description of Defect : Description of the Defect : The heat shield beneath the storage compartment and above the exhaust system needs to be extended to protect the storage compartment from the heat of the exhaust system. Without the extended heat shield the compartment may melt. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Without proper shielding from the exhuast system heat, the storage compartment may melt, increasing the risk of of a fire hazard. Description of the Cause : The heat shield designed by Jayco is not large enough to protect the storage compartment from the heat of the exhaust system. Ford Emissions Certification requires that the Final Stage Manufacturer is responsible for providing thermal protection (e.g. underbody heat shields) for any structure and equipment added to the Incomplete Vehicle. Identification of Any Warning that can Occur : Vehicle owners may notice elevated heat in the storage compartment or melting of the compartment. Part 573 Safety Recall Report 22V-297 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : JAYCO MONITORS ITS COMPLAINTS AND WARRANTY CLAIMS AND NOTICED ELEVEN UNITS HAVE HAD A WARRANTY CLAIM FOR MELTING OF THE STORAGE COMPARTMENT. AN INVESTIGATION WAS CONDUCTED. April 11, 2022 the Warranty Incident Review Committee (WIRC) discussed this incident and elevated to the Corrective and Preventive Action Committee (CPAC). April 20, 2022 CPAC met to discuss this incident and elevated this incident to the Safety Steering Committee (SSC). On April 28, 2022 SSC met and voted that a safety recall was appropriate for this incident. Description of Remedy : Description of Remedy Program : The heat shield will be extended by a Jayco dealer to provide adequate protection for the storage compartment from the heat of the exhaust system. Repairs made prior to the recall will be reimbursed in accordance with our Recall Reimbursement Plan on file with NHTSA. Jayco will notify affected retail owners and dealers. Jayco will file completion reports. How Remedy Component Differs from Recalled Component : Units with the remedy will have an L-shaped extension added to the existing heat shield. Part 573 Safety Recall Report 22V-297 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Identify How/When Recall Condition was Corrected in Production : April 2022 Jayco began installing the extended heat shield in production units. Recall Schedule : Description of Recall Schedule : Jayco will notify its dealers and affected retail owners. Planned Dealer Notification Date : JUL 01, 2022 – JUL 01, 2022 Planned Owner Notification Date : JUL 01, 2022 – JUL 01, 2022 * NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-297 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Jayco, Inc. Submission Date : JUN 02, 2022 NHTSA Recall No. : 22V-297 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Jayco, Inc. Address : 903 South Main Street PO Box 460 Middlebury IN 46540 Company phone : 800-283-8267 Population : Number of potentially involved : 332 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2020-2022 JAYCO CLASS A MOTORHOME PRECEPT Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR Descriptive Information : JAYCO DETERMINED THE SCOPE FROM ITS PRODUCTION RECORDS. THE EXISTING HEAT SHIELD IS NOT DEFECTIVE. WE ARE ADDING ADDITIONAL SHIELDING TO EXTEND THE PROTECTION OFFERED BY THE HEAT SHIELD. Production Dates : MAR 20, 2020 – APR 28, 2022 VIN Range 1 : Begin : 1F66F5DN0L0A02298 End : 1F66F5DNXN0A02179 ✔ Not sequential Description of Defect : Description of the Defect : The heat shield beneath the storage compartment and above the exhaust system needs to be extended to protect the storage compartment from the heat of the exhaust system. Without the extended heat shield the compartment may melt. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Without proper shielding from the exhuast system heat, the storage compartment may melt, increasing the risk of of a fire hazard. Description of the Cause : The heat shield designed by Jayco is not large enough to protect the storage compartment from the heat of the exhaust system. Ford Emissions Certification requires that the Final Stage Manufacturer is responsible for providing thermal protection (e.g. underbody heat shields) for any structure and equipment added to the Incomplete Vehicle. Identification of Any Warning that can Occur : Vehicle owners may notice elevated heat in the storage compartment or melting of the compartment. Part 573 Safety Recall Report 22V-297 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : COMPARTMENT LINER Component Description : COMPARTMENT,STOR 40.63X26.00X 96.88 ROCAS BLK Component Part Number : 0241492 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : JAYCO MONITORS ITS COMPLAINTS AND WARRANTY CLAIMS AND NOTICED ELEVEN UNITS HAVE HAD A WARRANTY CLAIM FOR MELTING OF THE STORAGE COMPARTMENT. THE CLAIMS WERE MADE BETWEEN 9/4/2020 AND 3/24/2022. AN INVESTIGATION WAS CONDUCTED. April 11, 2022 the Warranty Incident Review Committee (WIRC) discussed this incident and elevated to the Corrective and Preventive Action Committee (CPAC). April 20, 2022 CPAC met to discuss this incident and elevated this incident to the Safety Steering Committee (SSC). On April 28, 2022 SSC met and voted that a safety recall was appropriate for this incident. Description of Remedy : Description of Remedy Program : The heat shield will be extended by a Jayco dealer to provide adequate protection for the storage compartment from the heat of the exhaust system. Repairs made prior to the recall will be reimbursed in accordance with our Recall Reimbursement Plan on file with NHTSA. Jayco will notify affected retail owners and dealers. Jayco will file completion reports. Part 573 Safety Recall Report 22V-297 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 How Remedy Component Differs from Recalled Component : Units with the remedy will have an L-shaped extension added to the existing heat shield. Identify How/When Recall Condition was Corrected in Production : April 2022 Jayco began installing the extended heat shield in production units. Recall Schedule : Description of Recall Schedule : Jayco will notify its dealers and affected retail owners. Planned Dealer Notification Date : JUL 01, 2022 – JUL 01, 2022 Planned Owner Notification Date : JUL 01, 2022 – JUL 01, 2022 * NR – Not Reported
SEOCONTENT-END