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April 28, 2022 NHTSA CAMPAIGN NUMBER: 22E035000
Gas Valves May Fracture Causing Gas Leak
A gas leak in the presence of an ignition source can increase the risk of a fire.
NHTSA Campaign Number: 22E035
Manufacturer SUBURBAN MANUFACTURING CO
Components EQUIPMENT
Potential Number of Units Affected 640
Summary
Suburban Manufacturing Co (Suburban Manufacturing) is recalling certain SDS2 2-Burner Drop-in Cooktops with part number 3032AST. The internal aluminum burner tubes that connect to the gas valves may fracture and cause a gas leak, due to incorrect cooktop installation into the recreational vehicles.
Remedy
Suburban Manufacturing will provide a replacement SDS2 cooktop, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Suburban Manufacturing customer service at 1-866-645-0658.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
676 Broadway St. Dayton, TN 37321
NHTSA Safety Recall: 22E-035
Date: May 27, 2022
Via Email and Overnight Delivery
OEM CUSTOMER NOTIFICATION
This Customer Notification is sent to you in accordance with the requirements of the United States National Traffic and Motor Vehicle Safety Act.
REASON FOR THIS RECALL
Suburban Manufacturing has decided that defect which relates to motor vehicle safety exists in SDS2 – 2 Burner cooktops that were installed on Escape RV travel trailers. The internal aluminum burner tubes connecting the gas valves to the cook top burners can fracture from excessive vibration or shock experienced through travel in an Escape RV. The burner tube could crack resulting a leak of propane when the top burner gas valve is opened to use the appliance. If ignited the propane could result in a fire and/or explosion which could result in personal injury.
WHAT WE WILL DO
Suburban will provide a replacement SDS2 cooktop to Escape RV owners at no cost. With proper documentation, Suburban will reimburse owners for the retail cost of an SDS2 cooktop if it was replaced prior to the issuing of this recall.
WHAT YOU SHOULD DO
You or your dealer must contact Suburban’s Customer Service department at 423-775-2131 ext 7101 or via email at orders@suburban.com. Suburban will coordinate with you about the replacement cooktops.
If after contacting Suburban’s Customer Service you are still not satisfied we have done our best to remedy this situation, you may also submit a written complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590. You may call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153; or go to https://www.safercar.gov.) Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
We regret any inconvenience this action may cause you. As we are sure you will appreciate, the safety and quality of our products are of the utmost importance to us. Thank you for your attention and cooperation in this matter.
Sincerely,
Suburban Manufacturing
Chronology :
9/24/2020 – Suburban was notified by an Escape RV customer of an issue with their SDS2 cooktop.
09/25/2020 – Suburban opens and investigation on the SDS2 cooktop.
11/11/2020 – Lab Analysis completed on failed cooktop burner tubes indicating hardening.
11/2020 – 8/2021 – Suburban communicates with Escape RV regarding the issue.
08/19/2021 – Suburban requests information on the usage of the SDS2 and the vehicle information the cooktops are installed in.
09/2021 – Information and Data is exchanged between Escape RV and Suburban.
10/1/2021 – Issue was forwarded to THOR Corporate for review.
10/7/2021 – THOR review complete issue determined to be isolated to Escape RV. No further actions taken due to lack of cooperation by Escape RV.
2/18/2022 – NHTSA ODI office notifies Suburban of 2 VOQs associated with the SDS2 cooktop recently filed.
3/4/2022 – Suburban forwards VOQs to THOR VSRC office for review. THOR requests any warranty claims data from Forest River, Winnebago, and Airstream. Over the next two weeks all three confirmed no issues with the SDS2 Cooktop.
3/25/2022 – THOR VSRC responds to NHTSA inquiry from 2/18/2022.
4/15/2022 – Suburban attempts to reestablish communication with Escape regarding the issue.
4/23/2022 – Escape RV responds requesting more time in their review of the issue.
4/25/2022 – Suburban decides to initiate an equipment safety recall for the SDS2 cooktops used in Escape RVs.
6/3/2022 – Escape RV notified Suburban the quantity was raised from 640 to 880.
6/17/2022 – After confirmation of the raised quantity, the number of potentially involved units was raised to 880.
1 Affected Product
Equipment
BRAND | PART NO. | PRODUCTION DATES |
SUBURBAN | 2 BURNER DROP IN COOKTOP |
12 Associated Documents
Defect Notice 573 Report
RCLRPT-22E035-4999.PDF 214.307KB
Recall Acknowledgement
RCAK-22E035-3793.pdf 755.716KB
Recall 573 Report – 5/2/2022
RCLRPT-22E035-9212.PDF 214.351KB
Miscellaneous Document – Purchaser List
RMISC-22E035-0597.pdf 426.325KB
Recall 573 Report – 6/17/2022
RCLRPT-22E035-5005.PDF 214.556KB
Manufacturer Notices(to Dealers,etc)
Recall Quarterly Report #2, 2022-3
RCLQRT-22E035-7678.PDF 211.215KB
Recall Quarterly Report #1, 2022-2
RCLQRT-22E035-9128.PDF 211.215KB
Recall Quarterly Report #3, 2022-4
RCLQRT-22E035-0499.PDF 211.299KB
Recall Quarterly Report #4, 2023-1
RCLQRT-22E035-8514.PDF 211.408KB
Recall Quarterly Report #5, 2023-2
RCLQRT-22E035-7104.PDF 211.516KB
Recall Quarterly Report #6, 2023-3
RCLQRT-22E035-5730.PDF 211.748KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22E035&docType=RCL
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Last update on 2024-06-10 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
Customer Name ADDR 1 ADDR 2 ADDR 3 CITY STATE ZIP Part Part Description Total
SUBURBAN SLS SAMPLE ACCT DAYTON DAYTON, TN 000000000 3032AST SDS2 RV COOKTOP/COVER SS 8
THOR INC AIRSTREAM INC 419 PIKE ST BLDG 108 DOOR 13 JACKSON CENTER, OH 45334 3032AST SDS2 RV COOKTOP/COVER SS 18
*SPECIALTY RV 509 SOUTH BROAD STREET LANCASTER, OH 43130 3032AST SDS2 RV COOKTOP/COVER SS 1
*DENNIS DILLON RV 6560 WEST TARGEE BOISE, ID 83709 3032AST SDS2 RV COOKTOP/COVER SS 1
CAPRI CAMPERS ROYE ENTERPRISES 26980 US HWY 377 BLUFF DALE, TX 76433 3032AST SDS2 RV COOKTOP/COVER SS 1
CENTENNIAL RV, LLC 2429 HWY 6 & 50 GRAND JUNCTION, CO 81505 3032AST SDS2 RV COOKTOP/COVER SS 1
SHADOW TRAILERS INC 951 SW 21ST PLACE WILLISTON, FL 32696 3032AST SDS2 RV COOKTOP/COVER SS 48
*SANDY’S WEST RV CENTER 1451 W MIRACLE MILE TUCSON, AZ 85705-9321 3032AST SDS2 RV COOKTOP/COVER SS 1
THOR INC AIRSTREAM INC 419 WEST PIKE ST PO BOX 629 JACKSON CENTER, OH 45334 3032AST SDS2 RV COOKTOP/COVER SS 18
THOR INC AIRSTREAM INC PARTS BLDG 110 DR 10 427 W PIKE ST JACKSON CENTER, OH 45334 3032AST SDS2 RV COOKTOP/COVER SS 10
DANS EQUIPMENT INC 9700A ORLAND PARK ROAD NEWBURG, MD 20664 3032AST SDS2 RV COOKTOP/COVER SS 1
*WISCONSIN RV WORLD 5920 HAASE RD DEFOREST, WI 53532 3032AST SDS2 RV COOKTOP/COVER SS 1
*LA MESA RV 401 CORDERO MESA NW ALBUQUERQUE, NM 87120 3032AST SDS2 RV COOKTOP/COVER SS 1
OUTBACK CUSTOMS LLC 8333 SOUTH WEST 29TH OKLAHOMA CITY, OK 73179 3032AST SDS2 RV COOKTOP/COVER SS 298
FOREST RIVER INC PLANT 10T BLDG 2A 201 W ELM ST MILLERSBURG, IN 46543 3032AST SDS2 RV COOKTOP/COVER SS 2
INTECH TRAILERS 1940 W MARKET ST NAPPANEE, IN 46550 3032AST SDS2 RV COOKTOP/COVER SS 1
FOREST RIVER INC PLANT 10 BLDG 1 201 W ELM ST DOOR 19/20 MILLERSBURG, IN 46543 3032AST SDS2 RV COOKTOP/COVER SS 1816
LA MESA RV CENTER 7525 W MCDOWELL ROAD PHOENIX, AZ 85035 3032AST SDS2 RV COOKTOP/COVER SS 1
AFFORDABLE RV SRV LLC 1055 BOQUE FARMS BLVD BOQUE FARMS, NM 87068 3032AST SDS2 RV COOKTOP/COVER SS 1
MERHOW 617 S MILLER DR WHITE PIGEON, MI 49099 3032AST SDS2 RV COOKTOP/COVER SS 1
THOR INC AIRSTREAM INC NEST TRLR BLDG 102 DR 7 420 W PIKE ST JACKSON CENTER, OH 45334 3032AST SDS2 RV COOKTOP/COVER SS 7245
RTE 125 RV & MARINE INC 343 GONIC RD ROCHESTER, NH 03839 3032AST SDS2 RV COOKTOP/COVER SS 1
*CASEYS MOBILE RV-CMRVR 1522 CENTRAL AVE APT#3 DEMOREST, GA 30535 3032AST SDS2 RV COOKTOP/COVER SS 1
ALUMINUM TRLR CO ATC 2 602 TOMAHAWK TRAIL NAPPANEE, IN 46550 3032AST SDS2 RV COOKTOP/COVER SS 761
ALUMINUM TRLR CO ATC 3 751 N TOMAHAWK TRAIL CR 101 NAPPANEE, IN 46550 3032AST SDS2 RV COOKTOP/COVER SS 5
THOR INC AIRSTREAM INC PARTS BLDG 110 DOOR 4 427 W PIKE ST JACKSON CENTER, OH 45334 3032AST SDS2 RV COOKTOP/COVER SS 3
QUALITY RV & SPORT LLC 7475 E MAIN STREET FARMINGTON, NM 87402 3032AST SDS2 RV COOKTOP/COVER SS 1
*ATHENA RV, LLC 921 SAINT FRANCIS WAY UKIAH, CA 95482 3032AST SDS2 RV COOKTOP/COVER SS 1
THOR INC JAYCO INC 909 JAYCO DRIVE BLDG 80 DOOR 8008 MIDDLEBURY, IN 46540 3032AST SDS2 RV COOKTOP/COVER SS 1
*COUSINS RV 4100 YOUNGFIELD STREET WHEAT RIDGE, CO 80033 3032AST SDS2 RV COOKTOP/COVER SS 1
GRECH MOTORS INC 6915 ARLINGTON AVE RIVERSIDE, CA 92504 3032AST SDS2 RV COOKTOP/COVER SS 21
*BETTER DAYS RV DBA AIRSTREAM OF UTAH 3131 W 2210 S WEST VALLEY CTY, UT 84119 3032AST SDS2 RV COOKTOP/COVER SS 2
*OZARK TRAILS RV 234 FOSSIL CREEK RD FLORISSANT, CO 80816 3032AST SDS2 RV COOKTOP/COVER SS 1
GLP CANADA 3-2425 WYECROFT ROAD OAKVILLE ON L6L 6R5 3032AST SDS2 RV COOKTOP/COVER SS 1605
GLP CANADA % LIVINGSTON INT #15 7503 35TH STREET SE CALGARY ALBERTA T2C1V3 3032AST SDS2 RV COOKTOP/COVER SS 1320
KEYSTONE AUTOMOTIVE NTP DISTRIBUTION 27150 SW KINSMAN RD WILSONVILLE, OR 97070 3032AST SDS2 RV COOKTOP/COVER SS 1
3D SERVICES LLC dba KANSAS RV SERVICE 3939 S ROSS LANE CHANUTE, KS 66720 3032AST SDS2 RV COOKTOP/COVER SS 1
*RELIABLE IMPORT & RV 438 INGRAM MILL RD SPRINGFIELD, MO 65802 3032AST SDS2 RV COOKTOP/COVER SS 1
STEVE’S RV RPR, LLC 15 BEECH WOOD CIRCLE CROMWELL, CT 06416 3032AST SDS2 RV COOKTOP/COVER SS 1
WINNEBAGO IND INC MAIN WAREHOUSE 605 W CRYSTAL LAKE RD FOREST CITY, IA 50436-0152 3032AST SDS2 RV COOKTOP/COVER SS 7391
THOR INC KEYSTONE RV CO PLANT 4 2860 HACKBERRY DR GOSHEN, IN 46526 3032AST SDS2 RV COOKTOP/COVER SS 1
*TARPLEY RV 25871 HWY 160 DURANGO, CO 81301 3032AST SDS2 RV COOKTOP/COVER SS 1
LAND YACHTS INC 1414 COMMERCE LANE JUPITER, FL 33458 3032AST SDS2 RV COOKTOP/COVER SS 2
FOREST RIVER INC PLANT 37 2405 CENTURY DR GOSHEN, IN 46528 3032AST SDS2 RV COOKTOP/COVER SS 4
THE TRAIL CTR INC 5728 DORCHESTER RD N CHARLESTON, SC 29418 3032AST SDS2 RV COOKTOP/COVER SS 1
MICHAEL HOHL RV 4455 SOUTH CARSON ST CARSON CITY, NV 89701 3032AST SDS2 RV COOKTOP/COVER SS 1
CRESTON RV 48 DODSON CT CROSSVILLE, TN 38571 3032AST SDS2 RV COOKTOP/COVER SS 1
ACTION RV 16341 ARROW BLVD FONTANA, CA 92335 3032AST SDS2 RV COOKTOP/COVER SS 3
MCGAUGH RV CENTER 2650 WAGONWHEEL RD SPRINGDALE, AR 72762 3032AST SDS2 RV COOKTOP/COVER SS 1
*TEXAS TRADER 600 WEST EXPRESSWAY 83 LA FERIA, TX 78559 3032AST SDS2 RV COOKTOP/COVER SS 1
*MOORES’ RV, INC 34155 LORAIN RD N RIDGEVILLE, OH 44039 3032AST SDS2 RV COOKTOP/COVER SS 1
DRAKES RV 4701 NW “A” AVENUE PENDLETON, OR 97801 3032AST SDS2 RV COOKTOP/COVER SS 1
*GREAT ESCAPE 3907 LAWRENCEVILLE HWY TUCKER, GA 30084 3032AST SDS2 RV COOKTOP/COVER SS 1
*SOUTHAVEN RV & MARINE 5485 PEPPER CHASE SOUTHAVEN, MS 38671 3032AST SDS2 RV COOKTOP/COVER SS 1
FOUR WHEEL CAMPER 1400 CHURCHILL DOWNS AVE SUITE A WOODLAND, CA 95776 3032AST SDS2 RV COOKTOP/COVER SS 891
ALUMINUM TRLR CO ATC 1 306 S NAPPANEE ST NAPPANEE, IN 46550 3032AST SDS2 RV COOKTOP/COVER SS 21
OUTFITTER MFG INC 4002 N VALLEY DR LONGMONT, CO 80504 3032AST SDS2 RV COOKTOP/COVER SS 81
**************************************************************************************************************
676 Broadway St. Dayton, TN 37321
NHTSA Safety Recall: 22E-035
Date: May 27, 2022
Via Email and Overnight Delivery
OEM CUSTOMER NOTIFICATION
This Customer Notification is sent to you in accordance with the requirements of the United States National Traffic and Motor Vehicle Safety Act.
REASON FOR THIS RECALL
Suburban Manufacturing has decided that defect which relates to motor vehicle safety exists in SDS2 – 2 Burner cooktops that were installed on Escape RV travel trailers. The internal aluminum burner tubes connecting the gas valves to the cook top burners can fracture from excessive vibration or shock experienced through travel in an Escape RV. The burner tube could crack resulting a leak of propane when the top burner gas valve is opened to use the appliance. If ignited the propane could result in a fire and/or explosion which could result in personal injury.
WHAT WE WILL DO
Suburban will provide a replacement SDS2 cooktop to Escape RV owners at no cost. With proper documentation, Suburban will reimburse owners for the retail cost of an SDS2 cooktop if it was replaced prior to the issuing of this recall.
WHAT YOU SHOULD DO
You or your dealer must contact Suburban’s Customer Service department at 423-775-2131 ext 7101 or via email at orders@suburban.com. Suburban will coordinate with you about the replacement cooktops.
If after contacting Suburban’s Customer Service you are still not satisfied we have done our best to remedy this situation, you may also submit a written complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590. You may call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153; or go to http://www.safercar.gov.) Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
We regret any inconvenience this action may cause you. As we are sure you will appreciate, the safety and quality of our products are of the utmost importance to us. Thank you for your attention and cooperation in this matter.
Sincerely,
Suburban Manufacturing
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 22E-035
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : SUBURBAN MANUFACTURING CO
Submission Date : MAY 02, 2022
NHTSA Recall No. : 22E-035
Manufacturer Recall No. : NR
Manufacturer Information :
Manufacturer Name : SUBURBAN MANUFACTURING CO
Address : 676 BROADWAY
DAYTON TN 37321
Company phone : 866-645-0658
Population :
Number of potentially involved : 640
Estimated percentage with defect : 100 %
Equipment Information :
Brand / Trade 1 : Suburban
Model : SDS2 – 2 Burner Drop In Cooktop
Part No. : 3032AST
Size : NR
Function : NR
Descriptive Information : The recall population was determined through warranty analysis by Suburban’s
largest customers of the 3032AST cooktop. The only field claims for this product
have occurred with Escape RV.
Production Dates : JAN 16, 2018 – JUL 15, 2021
Description of Defect :
Description of the Defect : The internal aluminum burner tubes connecting the gas valves to the cook top
burners can fracture from excessive vibration or shock experienced through
travel in an Escape RV.
FMVSS 1 : NR
FMVSS 2 : NR
Description of the Safety Risk : The burner tube could crack resulting a leak of propane when the top burner
gas valve is opened to use the appliance. If ignited the propane could result in
a fire and/or explosion which could result in personal injury.
Description of the Cause : Lab analysis of failed burner tubes indicate hardening of the aluminum burner
tubes likely caused by repeated impact or excessive vibration.
Identification of Any Warning
that can Occur :
The owner could possibly hear a louder than normal hissing sound or smell
propane odor when the cooktop gas valve is turned to the “on” position.
Involved Components :
Part 573 Safety Recall Report 22E-035 Page 2
The information contained in this report was submitted pursuant to 49 CFR §573
Component Name : NR
Component Description : NR
Component Part Number : NR
Supplier Identification :
Component Manufacturer
Name : NR
Address : NR
NR
Country : NR
Chronology :
9/24/2020 – Suburban was notified by an Escape RV customer of an issue with their SDS2 cooktop.
09/25/2020 – Suburban opens and investigation on the SDS2 cooktop.
11/11/2020 – Lab Analysis completed on failed cooktop burner tubes indicating hardening.
11/2020 – 8/2021 – Suburban communicates with Escape RV regarding the issue.
08/19/2021 – Suburban requests information on the usage of the SDS2 and the vehicle information the
cooktops are installed in.
09/2021 – Information and Data is exchanged between Escape RV and Suburban.
10/1/2021 – Issue was forwarded to THOR Corporate for review.
10/7/2021 – THOR review complete issue determined to be isolated to Escape RV. No further actions taken
due to lack of cooperation by Escape RV.
2/18/2022 – NHTSA ODI office notifies Suburban of 2 VOQs associated with the SDS2 cooktop recently filed.
3/4/2022 – Suburban forwards VOQs to THOR VSRC office for review. THOR requests any warranty claims data
from Forest River, Winnebago, and Airstream. Over the next two weeks all three confirmed no issues with the
SDS2 Cooktop.
3/25/2022 – THOR VSRC responds to NHTSA inquiry from 2/18/2022.
4/15/2022 – Suburban attempts to reestablish communication with Escape regarding the issue.
4/23/2022 – Escape RV responds requesting more time in their review of the issue.
4/25/2022 – Suburban decides to initiate an equipment safety recall for the SDS2 cooktops used in Escape RVs.
Part 573 Safety Recall Report 22E-035 Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Suburban will provide a replacement SDS2 cooktop to Escape RV owner’s.
With proper documentation, Suburban will reimburse owners for the
retail cost of an SDS2 cooktop if it was replaced prior to the issuing of this
recall.
How Remedy Component Differs
from Recalled Component :
The remedied component contains Stainless Steel burner tubes. The
product number has also changed to 3332AST.
Identify How/When Recall Condition
was Corrected in Production :
Escape RV discontinued the use of the SDS2 cooktop in production. No
production change was made by Suburban of the SDS2 cooktop.
Recall Schedule :
Description of Recall Schedule : Suburban will notify the purchaser of this product by letter when
approved by NHTSA.
Planned Dealer Notification Date : JUN 28, 2022 – JUN 28, 2022
Planned Owner Notification Date : JUN 28, 2022 – JUN 28, 2022
Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or
installation in new motor vehicles or new items of motor vehicle equipment:
Name : Escape RV
Address : 43851 Industrial Way
Chilliwack 00 V2R4L2
Country : CA
Company Phone : 8557031650
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 22E-035
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Suburban Manufacturing CO
Submission Date : JUN 17, 2022
NHTSA Recall No. : 22E-035
Manufacturer Recall No. : NR
Manufacturer Information :
Manufacturer Name : Suburban Manufacturing CO
Address : 676 Broadway
Dayton TN 37321
Company phone : 866-645-0658
Population :
Number of potentially involved : 880
Estimated percentage with defect : 100 %
Equipment Information :
Brand / Trade 1 : Suburban
Model : SDS2 – 2 Burner Drop In Cooktop
Part No. : 3032AST
Size : NR
Function : NR
Descriptive Information : The recall population was determined through warranty analysis by Suburban’s
largest customers of the 3032AST cooktop. The only field claims for this product
have occurred with Escape RV.
Production Dates : JAN 16, 2018 – JUL 15, 2021
Description of Defect :
Description of the Defect : The internal aluminum burner tubes connecting the gas valves to the cook top
burners can fracture from excessive vibration or shock experienced through
travel in an Escape RV.
FMVSS 1 : NR
FMVSS 2 : NR
Description of the Safety Risk : The burner tube could crack resulting a leak of propane when the top burner
gas valve is opened to use the appliance. If ignited the propane could result in
a fire and/or explosion which could result in personal injury.
Description of the Cause : Lab analysis of failed burner tubes indicate hardening of the aluminum burner
tubes likely caused by repeated impact or excessive vibration.
Identification of Any Warning
that can Occur :
The owner could possibly hear a louder than normal hissing sound or smell
propane odor when the cooktop gas valve is turned to the “on” position.
Involved Components :
Part 573 Safety Recall Report 22E-035 Page 2
The information contained in this report was submitted pursuant to 49 CFR §573
Component Name : Burner Tube
Component Description : Burner Tube – Aluminum
Component Part Number : 171996
Supplier Identification :
Component Manufacturer
Name : NR
Address : NR
NR
Country : NR
Chronology :
9/24/2020 – Suburban was notified by an Escape RV customer of an issue with their SDS2 cooktop.
09/25/2020 – Suburban opens and investigation on the SDS2 cooktop.
11/11/2020 – Lab Analysis completed on failed cooktop burner tubes indicating hardening.
11/2020 – 8/2021 – Suburban communicates with Escape RV regarding the issue.
08/19/2021 – Suburban requests information on the usage of the SDS2 and the vehicle information the
cooktops are installed in.
09/2021 – Information and Data is exchanged between Escape RV and Suburban.
10/1/2021 – Issue was forwarded to THOR Corporate for review.
10/7/2021 – THOR review complete issue determined to be isolated to Escape RV. No further actions taken
due to lack of cooperation by Escape RV.
2/18/2022 – NHTSA ODI office notifies Suburban of 2 VOQs associated with the SDS2 cooktop recently filed.
3/4/2022 – Suburban forwards VOQs to THOR VSRC office for review. THOR requests any warranty claims data
from Forest River, Winnebago, and Airstream. Over the next two weeks all three confirmed no issues with the
SDS2 Cooktop.
3/25/2022 – THOR VSRC responds to NHTSA inquiry from 2/18/2022.
4/15/2022 – Suburban attempts to reestablish communication with Escape regarding the issue.
4/23/2022 – Escape RV responds requesting more time in their review of the issue.
4/25/2022 – Suburban decides to initiate an equipment safety recall for the SDS2 cooktops used in Escape RVs.
6/3/2022 – Escape RV notified Suburban the quantity was raised from 640 to 880.
6/17/2022 – After confirmation of the raised quantity, the number of potentially involved units was raised to
880.
Part 573 Safety Recall Report 22E-035 Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Suburban will provide a replacement SDS2 cooktop to Escape RV owner’s.
With proper documentation, Suburban will reimburse owners for the
retail cost of an SDS2 cooktop if it was replaced prior to the issuing of this
recall.
How Remedy Component Differs
from Recalled Component :
The remedied component contains Stainless Steel burner tubes. The
product number has also changed to 3332AST.
Identify How/When Recall Condition
was Corrected in Production :
Escape RV discontinued the use of the SDS2 cooktop in production. No
production change was made by Suburban of the SDS2 cooktop.
Recall Schedule :
Description of Recall Schedule : Suburban will notify the purchaser of this product by letter when
approved by NHTSA.
Planned Dealer Notification Date : JUN 28, 2022 – JUN 28, 2022
Planned Owner Notification Date : JUN 28, 2022 – JUN 28, 2022
Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or
installation in new motor vehicles or new items of motor vehicle equipment:
Name : Escape RV
Address : 43851 Industrial Way
Chilliwack 00 V2R4L2
Country : CA
Company Phone : 8557031650
Name : GLP Distributing
Address : 2425 Wyecroft Rd
Oakville 00 L6L 6R5
Country : CA
Company Phone : 9058457558
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 22E-035
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : SUBURBAN MANUFACTURING CO
Submission Date : APR 28, 2022
NHTSA Recall No. : 22E-035
Manufacturer Recall No. : NR
Manufacturer Information :
Manufacturer Name : SUBURBAN MANUFACTURING CO
Address : 676 BROADWAY
DAYTON TN 37321
Company phone : 866-645-0658
Population :
Number of potentially involved : 640
Estimated percentage with defect : 100 %
Equipment Information :
Brand / Trade 1 : Suburban
Model : 2 Burner Drop In Cooktop
Part No. : 3032AST
Size : NR
Function : NR
Descriptive Information : The recall population was determined through warranty analysis by Suburban’s
largest customers of the 3032AST cooktop. The only field claims for this product
have occurred with Escape RV.
Production Dates : JAN 16, 2018 – JUL 15, 2021
Description of Defect :
Description of the Defect : The internal aluminum burner tubes connecting the gas valves to the cook top
burners can fracture from excessive vibration or shock experienced through
travel in an Escape RV.
FMVSS 1 : NR
FMVSS 2 : NR
Description of the Safety Risk : The burner tube could crack resulting a leak of propane. If ignited the
propane could result in a fire and/or explosion which could result in personal
injury.
Description of the Cause : Lab analysis of failed burner tubes indicate hardening of the aluminum burner
tubes likely caused by repeated impact or excessive vibration.
Identification of Any Warning
that can Occur :
The owner could possibly hear a louder than normal hissing sound when the
cooktop gas valve is turned to the “on” position.
Involved Components :
Part 573 Safety Recall Report 22E-035 Page 2
The information contained in this report was submitted pursuant to 49 CFR §573
Component Name : NR
Component Description : NR
Component Part Number : NR
Supplier Identification :
Component Manufacturer
Name : NR
Address : NR
NR
Country : NR
Chronology :
9/24/2020 – Suburban was notified by an Escape RV customer of an issue with their SDS2 cooktop.
09/25/2020 – Suburban opens and investigation on the SDS2 cooktop.
11/11/2020 – Lab Analysis completed on failed cooktop burner tubes indicating hardening.
11/2020 – 8/2021 – Suburban communicates with Escape RV regarding the issue.
08/19/2021 – Suburban requests information on the usage of the SDS2 and the vehicle information the
cooktops are installed in.
09/2021 – Information and Data is exchanged between Escape RV and Suburban.
10/1/2021 – Issue was forwarded to THOR Corporate for review.
10/7/2021 – THOR review complete issue determined to be isolated to Escape RV. No further actions taken
due to lack of cooperation by Escape RV.
2/18/2022 – NHTSA ODI office notifies Suburban of 2 VOQs associated with the SDS2 cooktop recently filed.
3/4/2022 – Suburban forwards VOQs to THOR VSRC office for review. THOR requests any warranty claims data
from Forest River, Winnebago, and Airstream. Over the next two weeks all three confirmed no issues with the
SDS2 Cooktop.
3/25/2022 – THOR VSRC responds to NHTSA inquiry from 2/18/2022.
4/15/2022 – Suburban attempts to reestablish communication with Escape regarding the issue.
4/23/2022 – Escape RV responds requesting more time in their review of the issue.
4/25/2022 – Suburban decides to initiate an equipment safety recall for the SDS2 cooktops used in Escape RVs.
Part 573 Safety Recall Report 22E-035 Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Suburban will provide a replacement SDS2 cooktop to Escape RV owner’s.
With proper documentation, Suburban will reimburse owners for the
retail cost of an SDS2 cooktop if it was replaced prior to the issuing of this
recall.
How Remedy Component Differs
from Recalled Component :
The remedied component contains Stainless Steel burner tubes. The
product number has also changed to 3332AST.
Identify How/When Recall Condition
was Corrected in Production :
Escape RV discontinued the use of the SDS2 cooktop in production. No
production change was made by Suburban of the SDS2 cooktop.
Recall Schedule :
Description of Recall Schedule : Suburban will notify the purchaser of this product by letter when
approved by NHTSA.
Planned Dealer Notification Date : JUN 28, 2022 – JUN 28, 2022
Planned Owner Notification Date : JUN 28, 2022 – JUN 28, 2022
Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or
installation in new motor vehicles or new items of motor vehicle equipment:
Name : Escape RV
Address : 43851 Industrial Way
Chilliwack 00 V2R4L2
Country : CA
Company Phone : 8557031650
* NR – Not Reported
SEOCONTENT-END