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April 19, 2022 NHTSA CAMPAIGN NUMBER: 22V266000
Baggage Compartment May Become Overloaded
Overloading the storage compartment can allow items to fall onto the roadway, increasing the risk of a crash.
NHTSA Campaign Number: 22V266
Manufacturer Triple E Recreational Vehicles
Components EQUIPMENT
Potential Number of Units Affected 119
Summary
Triple E Recreational Vehicles (Triple E) is recalling certain 2021-2022 Wonder W24RL recreational vehicles. The weight decal installed on the front driver-side baggage compartment door states an incorrect weight of 500 lbs, which exceeds the weight limit for the storage compartment.
Remedy
Dealers will provide a new corrected weight decal, free of charge. Owner notification letters were mailed in April 27, 2022. Owners may contact Triple E customer service at 1-877-992-9906. Triple E’s number for this recall is CA#10090-1.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
This notice is sent to you in accordance with the requirements of the National Traffic & Motor Vehicle Safety Act. Triple E Recreational Vehicles has decided that a defect exists in certain 2021 & 2022 Wonder W24RL motorhomes manufactured between March 16 2020 and February 4. 2022
Description of Defect:
The front driver side baggage compartment has the incorrect warning weight limit decal affixed to the door. The correct decal applied should have a weight rating of 75 kgs / 165 lbs. In the event the baggage compartment would be loaded to the current warning weight limit decal of 227 kg: / 500 lbs. the result would be a compromised box structure causing the contents to fall onto the roadway. The flying objects could cause bodily injury or potential of an accident.
To Have This Modification Performed:
We request your assistance to have this Safety issue corrected. Please affix the new decal over the existing decal included in this mailing. When the decal has been applied, complete the enclosed return form and email to recalls@tripleerv.com If you choose to have your selling dealer or a RV service center perform the recall it will be performed at no charge to you. The time needed to perform the recall is approximately 6 minutes. If you choose to have this Recall performed by a service center other than your dealer, prior authorization is required.
2 Affected Products
Vehicle
MAKE | MODEL | YEAR |
TRIPLE E RV | WONDER | 2021-2022 |
9 Associated Documents
Miscellaneous Document – Recall CA#10091-1 – Return Form – USA
RMISC-22V266-3930.pdf 26.609KB
Recall 573 Report – 4/25/2022
RCLRPT-22V266-8016.PDF 213.897KB
Defect Notice 573 Report
RCLRPT-22V266-7884.PDF 213.899KB
Manufacturer Notices(to Dealers,etc)
Recall Acknowledgement
RCAK-22V266-6599.pdf 645.834KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V266-0298.pdf 970.953KB
Recall Quarterly Report #1, 2022-2
RCLQRT-22V266-0056.PDF 211.153KB
Recall Quarterly Report #2, 2022-3
RCLQRT-22V266-2954.PDF 211.25KB
Recall Quarterly Report #3, 2022-4
RCLQRT-22V266-6202.PDF 211.336KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V266&docType=RCL
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LEISURE TRAVEL VANS Triple E Recreational Vehicles A Division of Triple E Canada Ltd. P: 204 325 4361 F: 204 325 5241 301 Roblin Blvd. P.O. Box 1230 Winkler, Manitoba CA R6W 4C4 U.S. Mailing: P.O. Box 68 Walhalla, ND 58282 LEIS UREVA NS.COM TRIPLEERV.COM IMPORTANT SAFETY RECALL «Owner Name» «Address1» «Address2» «Address3», «Prov» «Postal Code» “This notice applies to your vehicle, «Unit» VIN #«VIN» Coach Serial #«Serial» Triple E Recreational Vehicles Recall CA#10091-1 April 25, 2022 NHTSA #22V266 This notice is sent to you in accordance with the requirements of the National Traffic & Motor Vehicle Safety Act. Triple E Recreational Vehicles has decided that a defect exists in certain 2021 & 2022 Wonder W24RL motorhomes manufactured between March 15, 2020 and February 4, 2022 Description of Defect: The front driver side baggage compartment has the incorrect warning weight limit decal affixed to the door. The correct decal applied should have a weight rating of 75 kgs / 165 lbs. In the event the baggage compartment would be loaded to the current warning weight limit decal of 227 kgs / 500 lbs. the result would be a compromised box structure causing the contents to fall onto the roadway. The flying objects could cause bodily injury or potential of an accident. To Have This Modification Performed: We request your assistance to have this Safety issue corrected. Please affix the new decal over the existing decal included in this mailing. When the decal has been applied, complete the enclosed return form and email to recalls@tripleerv.com If you choose to have your selling dealer or a RV service center perform the recall it will be performed at no charge to you. The time needed to perform the recall is approximately 6 minutes. If you choose to have this Recall performed by a service center other than your dealer, prior authorization is required. 1 of2 If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. For more information contact Triple ERV/Leisure Travel Vans at 1-877-992- 9906 Customer Service/ Warranty department or by e-mail recalls@tripleerv.com in the subject line “Recall CA#l0091-1”. What if you are a Lessor? Federal law requires that you forward a copy of this safety recall notice to the lessee within ten working days. If you no longer own this vehicle, please complete the return form stating “No Longer Own this Vehicle” or provide the new owners contact information and submitting to Customer Service at recalls@tripleerv.com For U.S. Residents If Triple E Recreational Vehicles fails or is unable to remedy this potential defect without charge, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. SE, Washington, DC 20590 or call the toll free Vehicle Safety Hotline at 1-888-327- 4236; (TTY: 1-800-424-9153) or go to http://www.safercar.gov We regret the inconvenience this Recall may cause you but want you to have complete satisfaction with your Leisure Travel Vans product. Thank you for your anticipated assistance and please do not hesitate to contact us should you require additional information. Sincerely, Brad Wall Customer Service/ Warranty Manager BW/wcw Enclosure 1 – Weight Warning Decal 2 of2
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LEISURE TRAVEL VANS Triple E Recreational Vehicles A Division of Triple E Canada Ltd. P: 204 325 4361 F: 204 325 5241 301 Roblin Blvd. P.O. Box 1230 Winkler, Manitoba CA R6W 4C4 U.S. Mailing: P.O. Box 68 Walhalla, ND 58282 LEISUREVANS.COM TRIPLEERV.COM IMPORTANT SAFETY RECALL «Dealer» “This notice applies to this vehicle, «ProductLine» VIN #«Vin» April 25, 2022 Coach #«UNIT Coa hID» Triple E Recreational Vehicles Recall CA#10091-1 NHTSA #22V266 This notice is sent to ou in accordance with the re uirem nts of the National Traffic & Motor Vehicle Safet Act. Tri le E Recreation Vehicles has decided that a defect exists in certain 2021 & 2022 Wonde W24RL motorhomes manufactured between March 16 2020 and F bru 4 2022 Description of Defect: The front driver side baggage compartment has the incorre t warning weight limit decal affixed to the door. The correct decal applied s ould have a weight rating of 75 kgs / 165 lbs. In the event the baggage compa ment would be loaded to the current warning weight limit decal of 227 kg. / 500 lbs. the result would be a compromised box structure causing the contenf to fall onto the roadway. The flying objects could cause bodily injury or otential of an accident. To Have This Modification Performed: We request your assistance to have this Safety issue correc ed. Please affix the new decal over the existing decal included in this mailing. For reimbursement submit a warranty application for Labour to perform this Recall: 0.1 hr./ unit 1 of2 For more information contact Triple ERV/Leisure Travel Vans at 1-877- 992-9906 Customer Service/ Warranty department or by e-mail recalls@tripleerv.com in the subject line “Recall CA#l0091-1”. Thank you for your anticipated assistance and please do not hesitate to contact us should you require additional information. Sincerely, Brad Wall Customer Service/ Warranty Manager BW/wcw Enclosure 1 – Weight Warning Decal 2 of2
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-266 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Submission Date : Triple E Recreational Vehicles APR 25, 2022 NHTSA Recall No. : 22V-266 Manufacturer Recall No. : CA#10091-1 Manufacturer Information : Manufacturer Name : Triple E Recreational Vehicles Address : PO Box 1230 Winkler MB Canada 00 R6W 4C4 Company phone : 204-325-4361 Population : Number of potentially involved : 119 Estimated percentage with defect : 100 % Vehicle Alterer Information : Vehicle 1 : 2021-2022 WONDER W24RL Descriptive Information : IN 2021 THE WONDER W24RL WAS A NEW MODEL AND THE DECAL DRAWINGS WERE NOT UPDATED TO REFLECT A CHANGE OF THE WARNING WEIGHT LIMIT RECOMMENDATION DECAL FOR THE FRONT DRIVERSIDE BAGGAGE COMPARTMENT. THE INCORRECT WARNING WEIGHT RECOMMENDATION DECAL WAS INSTALLED AT THE TIME OF MANUFACTURE OF 500 LBS. ALL WONDER MODELS HAVE THE CORRECT WARNING WEIGHT RECOMMENDATION DECAL OF 165 LBS. THE WONDER W24RL – 119 UNITS Production Dates : MAR 16, 2020 – FEB 04, 2022 Description of Defect : Description of the Defect : THE INCORRECT WEIGHT RECOMMONDATION DECAL OF 500 LBS WAS INSTALLED ON THE FRONT DRIVER SIDE BAGGAGE COMPARTMENT DOOR WHICH COULD EXCEED THE SAFE STORAGE CAPACITY FOR THE COMPARTMENT. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : IF AN OWNER WOULD LOAD THE FRONT BAGGAGE COMPARTMENT ACCORDING TO THE ORIGINAL DECAL OF 500 LBS. THE RESULT WOULD BE THE COMPROMISED BOX STRUCTURE CAUSING CONTENTS TO FALL ONTO THE ROADWAY CAUSING BODILY INJURY OR POTENTIAL ACCIDENT FROM FLYING OBJECTS. Description of the Cause : DESIGN OVERSIGHT, THE DECAL DRAWING FOR THE WONDER W24RL MODEL, FOR THIS BAGGAGE COMPARTMENT DOOR WAS LISTED TO INSTALL A 500 LB DECAL. Part 573 Safety Recall Report 22V-266 Page 2 Identification of Any Warning that can Occur : THE FRONT DRIVER SIDE BAGGAGE COMPARTMENT A SLIGHT DEFLECTION OF THE BOX JOINTS WHEN LOADED WITH 500 LBS OF WEIGHT Involved Components : Component Name : BAGGAGE COMPARTMENT DECAL Component Description : BAGGAGE COMPARTMENT DECAL Component Part Number : 135-0372 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : MARCH 29/2022 – AN IN-HOUSE AUDIT WAS PERFORMED AND IT WAS NOTED THAT A DESIGN TEAM OVERSIGHT HAD OCCURED ON THE WONDER W24RL MODEL. THE DECAL DRAWING WAS NOT UPDATED FOR THE FRONT DRIVERSIDE BAGGAGE COMPARTMENT HAVING A WARNING WEIGHT LIMIT RECOMMENDATION DECAL OF 500 LBS. NO WARRANTY CLAIMS OR OTHER FIELD OR SERVICE REPORTS HAVE BEEN REPORTED AT THIS TIME. Description of Remedy : Description of Remedy Program : DEALERS WITH INVENTORY WILL BE SENT AN SOP (STANDARD OPERATING PROCEDURE) AND A NEW WARNING WEIGHT RECOMMENDATION DECAL TO BE INSTALLED. RETAIL OWNERS WILL BE PROVIDED THE SOP & A NEW DECAL TO BE INSTALLED. THE RETAIL OWNER WILL BE REIMBURSED OR THE SERVICE CENTER WILL BE PAID DIRECTLY BY TRIPLE E RV. A RETAIL OWNER OR SERVICING CENTER WILL BE REIMBURSED FOR COSTS INCURRED FOR REPAIR PRIOR TO THE RECALL NOTIFICATION. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-266 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : A NEW WARNING WEIGHT LIMIT RECOMMENDATION DECAL WILL BE INSTALLED OF 165 LBS AND NOT A 500 LBS DECAL. THE DESIGN TEAM WILL UPDATE THE DECAL DRAWING TO REFLECT THE CHANGE OF THE DECAL AND WAS CORRECTED IN THE MANUFACTURING PROCESS. Recall Schedule : Description of Recall Schedule : NOTIFICATION TO DEALERS IS EXPECTED TO OCCUR LATE APRIL/2022. NOTIFICATION TO THE RETAIL OWNERS IS EXPECTED TO OCCUR LATE APRIL / 2022. Planned Dealer Notification Date : APR 25, 2022 – MAY 12, 2022 Planned Owner Notification Date : APR 25, 2022 – MAY 16, 2022 Purchaser Information : The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment: Name : Address : Country : Company Phone : * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-266 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Submission Date : Triple E Recreational Vehicles APR 19, 2022 NHTSA Recall No. : 22V-266 Manufacturer Recall No. : CA#10090-1 Manufacturer Information : Manufacturer Name : Triple E Recreational Vehicles Address : PO Box 1230 Winkler MB Canada 00 R6W 4C4 Company phone : 204-325-4361 Population : Number of potentially involved : 119 Estimated percentage with defect : 100 % Vehicle Alterer Information : Vehicle 1 : 2021-2022 WONDER W24RL Descriptive Information : IN 2021 THE WONDER W24RL WAS A NEW MODEL AND THE DECAL DRAWINGS WERE NOT UPDATED TO REFLECT A CHANGE OF THE WARNING WEIGHT LIMIT RECOMMENDATION DECAL FOR THE FRONT DRIVERSIDE BAGGAGE COMPARTMENT. THE INCORRECT WARNING WEIGHT RECOMMENDATION DECAL WAS INSTALLED AT THE TIME OF MANUFACTURE OF 500 LBS. ALL WONDER MODELS HAVE THE CORRECT WARNING WEIGHT RECOMMENDATION DECAL OF 165 LBS. THE WONDER W24RL – 119 UNITS Production Dates : MAR 16, 2020 – FEB 04, 2022 Description of Defect : Description of the Defect : THE INCORRECT WEIGHT RECOMMONDATION DECAL OF 500 LBS WAS INSTALLED ON THE FRONT DRIVER SIDE BAGGAGE COMPARTMENT DOOR WHICH COULD EXCEED THE SAFE STORAGE CAPACITY FOR THE COMPARTMENT. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : IF AN OWNER WOULD LOAD THE FRONT BAGGAGE COMPARTMENT ACCORDING TO THE ORIGINAL DECAL OF 500 LBS. THE RESULT WOULD BE THE COMPROMISED BOX STRUCTURE CAUSING CONTENTS TO FALL ONTO THE ROADWAY CAUSING BODILY INJURY OR POTENTIAL ACCIDENT FROM FLYING OBJECTS. Description of the Cause : DESIGN OVERSIGHT, THE DECAL DRAWING FOR THE WONDER W24RL MODEL, FOR THIS BAGGAGE COMPARTMENT DOOR WAS LISTED TO INSTALL A 500 LB DECAL. Part 573 Safety Recall Report 22V-266 Page 2 Identification of Any Warning that can Occur : THE FRONT DRIVER SIDE BAGGAGE COMPARTMENT A SLIGHT DEFLECTION OF THE BOX JOINTS WHEN LOADED WITH 500 LBS OF WEIGHT Involved Components : Component Name : BAGGAGE COMPARTMENT DECAL Component Description : BAGGAGE COMPARTMENT DECAL Component Part Number : 135-0372 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : MARCH 29/2022 – AN IN-HOUSE AUDIT WAS PERFORMED AND IT WAS NOTED THAT A DESIGN TEAM OVERSIGHT HAD OCCURED ON THE WONDER W24RL MODEL. THE DECAL DRAWING WAS NOT UPDATED FOR THE FRONT DRIVERSIDE BAGGAGE COMPARTMENT HAVING A WARNING WEIGHT LIMIT RECOMMENDATION DECAL OF 500 LBS. NO WARRANTY CLAIMS OR OTHER FIELD OR SERVICE REPORTS HAVE BEEN REPORTED AT THIS TIME. Description of Remedy : Description of Remedy Program : DEALERS WITH INVENTORY WILL BE SENT AN SOP (STANDARD OPERATING PROCEDURE) AND A NEW WARNING WEIGHT RECOMMENDATION DECAL TO BE INSTALLED. RETAIL OWNERS WILL BE PROVIDED THE SOP & A NEW DECAL TO BE INSTALLED. THE RETAIL OWNER WILL BE REIMBURSED OR THE SERVICE CENTER WILL BE PAID DIRECTLY BY TRIPLE E RV. A RETAIL OWNER OR SERVICING CENTER WILL BE REIMBURSED FOR COSTS INCURRED FOR REPAIR PRIOR TO THE RECALL NOTIFICATION. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-266 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : A NEW WARNING WEIGHT LIMIT RECOMMENDATION DECAL WILL BE INSTALLED OF 165 LBS AND NOT A 500 LBS DECAL. THE DESIGN TEAM WILL UPDATE THE DECAL DRAWING TO REFLECT THE CHANGE OF THE DECAL AND WAS CORRECTED IN THE MANUFACTURING PROCESS. Recall Schedule : Description of Recall Schedule : NOTIFICATION TO DEALERS IS EXPECTED TO OCCUR LATE APRIL/2022. NOTIFICATION TO THE RETAIL OWNERS IS EXPECTED TO OCCUR LATE APRIL / 2022. Planned Dealer Notification Date : APR 25, 2022 – MAY 12, 2022 Planned Owner Notification Date : APR 25, 2022 – MAY 16, 2022 Purchaser Information : The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment: Name : Address : Country : Company Phone : * NR – Not Reported
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