“This site contains affiliate links for which OEMDTC may be compensated” |
April 6, 2022 NHTSA CAMPAIGN NUMBER: 22V223000
A disabled charging system may result in the driver unknowingly operating the vehicle in an uncharged state, resulting in a stall and increasing the risk of a crash.
NHTSA Campaign Number: 22V223
Manufacturer Arcimoto Inc
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 516
Summary
Arcimoto, Inc. (Arcimoto) is recalling certain 2019-2022 FUV, 2021-2022 Rapid Responder, 2020-2022 Deliverator, and Roadster motorcycles. When the battery is at freezing temperatures, the vehicle control unit may inadvertently disable vehicle charging from a power outlet.
Remedy
An Arcimoto service technician will update the firmware, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact Arcimoto customer service at 1-541-683-6293.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
Beginning on 12/14/21, the service team started to receive emails and phone calls about vehicles being unable to charge. There were field reports on 12/15/21, 12/22/21, there were (2) two on 12/28/21, (1) one on 12/30/21 and then (1) one on 1/5/22. The Arcimoto service department notified the Regulatory and Quality Departments and on January 13th a problem communication meeting was called to begin evaluating the situation so that a root cause could be established and a remedy found. Until the severity of the known issue could be evaluated a hold on shipping was requested. The electrical engineering team and the service department continued investigating the defect. On 2/17/21 it was confirmed that the VCU was sending a message to the BMS and disabling the CER whenever the temperature was below 0°C. The research went on to show that once the temperature went back above 0°C the VCU would have the BMS re-enable the CER. The problem was that this defect was causing the CER to be disabled twice in a minute if the temperature changed above/below freezing more than twice in a minute. The firmware was programmed to disable the CER as an extra safety feature. This however disabled all charging until a hard reset could be done on the vehicle. On April 4th Arcimoto discussed with NHTSA representatives the potential safety risk. At that time it was discussed that an operator of the vehicle could possibly not check battery charge after a night of non-charging and try to drive, due to the defect. This could result in a operator becoming stranded in a dangerous situation that would leave the vehicle in a vulnerable state which would increase the risk of a crash. There was internal discussion regarding the safety risk for this defect and if it would filed as a TSB or recall. After discussing with NHTSA staff on April 4th 2022 Arcimoto filed the part 573 report for a safety recall.
12 Affected Products
Vehicles
MAKE | MODEL | YEAR |
ARCIMOTO | DELIVERATOR | 2020-2022 |
ARCIMOTO | FUV | 2019-2022 |
ARCIMOTO | RAPID RESPONDER | 2021-2022 |
ARCIMOTO | ROADSTER | 2020-2022 |
8 Associated Documents
Recall Acknowledgement
RCAK-22V223-2885.pdf 645.912KB
Defect Notice 573 Report
RCLRPT-22V223-4243.PDF 217.893KB
Recall Quarterly Report #1, 2022-2
RCLQRT-22V223-5765.PDF 211.112KB
Recall 573 Report – 4/14/22
RCLRPT-22V223-1842.PDF 218.141KB
Recall 573 Report – 6/1/22
RCLRPT-22V223-6037.PDF 218.748KB
Recall 573 Report – 4/6/22
RCLRPT-22V223-5780.PDF 217.893KB
Recall Quarterly Report #2, 2022-3
RCLQRT-22V223-1374.PDF 211.208KB
Recall Quarterly Report #3, 2022-4
RCLQRT-22V223-5882.PDF 211.296KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V223&docType=RCL
- 【Professional M6 Motorcycle Diagnostics】LINXINO M6 Motorcycle Diagnostic supports engine, ABS, tire pressure, anti-theft, and other systems.The functions supported by the single system are reading system information,reading fault codes,clearing fault codes,reading data streams,Read Freeze Frame and Actuator test,service functions (including CO idle speed adjustment, throttle position learning, etc.).Compared with other Motorcycle Diagnostics,LINXINO Motorcycle Code Reader Scanner has faster processing speed, smoother interface refresh rate, stronger data processing.
- 【Widely Application】M6 Universal Motorcycle Diagnostic tool supports 70+ motorcycle brands and models. The Motorcycle Code Reader Scanner supports most of brands from America, Europe, Asia, and other national car models. For example,DUCATI,HARLEY DAVIDSON,BMW,SUZUKI,SYM,QINGQI,QJMOTOR,TRIUMPH.etc. 12 Languages free to choose without encountering any sort of language barrier.
- 【System Diagnosis Features】1.Supports full system scanning and identification of current vehicle model, and reports on the assembly status of each system and whether any fault codes are present. 2.Allows browsing of the assembly status and fault code descriptions for the entire vehicle system, and generates paper reports for printing. 3.Supports one-click clearing of all fault codes in the entire system. 4.The data stream waveform graph automatically adapts to the data without the need for manual adjustment of amplitude. 5. allows for viewing of specific data streams rather than displaying all data streams at once.
- 【Supports up to 104 service functions】LINXINO M6 Motorcycle Scanner supports up to 104 service functions, such as ECU reset, idle control,throttle position sensor, maintenance light reset, throttle balance, etc. In addition, M6 Motorcycle Diagnostic comes equipped with features such as a printer, image viewer, data logging and playback, battery testing, error reporting and feedback.etc.
- 【5.0-inch RGB Display Screen】The motorcycle diagnostic tool is equipped with a 5.0-inch RGB display screen with a resolution of "800*480". The interface display is more abundant and clear, and users can choose their own theme color, with the option of both dark and light themes.
- 🏍️【System Diagnosis Features】The Motocycle diagnostic tool Support engine / ABS / Tire pressure / Anti-theft and other systems, It can quickly read and clear diagnostic trouble codes, view freeze frame, display data stream and do active tests, get vehicle information, You are allowed to perform a complete and deep detection for your motorcycles, rather than send it directly to repair shop, very suitable for diyers.
- 🏍️【Easy To Use】 Code Readers Scan Tools is a handheld motorcycle diagnostic tool for mainstream motorcycle brands and can help technicians diagnose problems faster and make repairs. This tool has functions such as voltage detection, multi-language selection, and unit switching. It has a clear interface and is easy to operate. It is a good helper for motorcycle maintenance.
- 🏍️【Wide Compatibility】Motorcycle Fault Code Readers support the diagnosis of Asian, European and American multi-brand motorcycles, M3-A is suitable for motorcycles of Yamaha, Honda, Kawasaki and OBD2, Supports 11 languages, You can switch the language you need anytime.
- 🏍️【Portable and Convenient】The motorcycle diagnostic requires no Internet connection or setup, and with a lightweight body that can be operated with one hand, you can take it anywhere and use it very conveniently.
- 🏍️【Free Software Upgrade】Connect the device to the computer and wait for the device to be recognized by the computer. After the recognition is successful, a new drive symbol will appear on the computer. Open this and replace the “DIAGNOSE" folder in the drive with the downloaded “DIAGNOSE" upgrade folder, and then power on again. The updated files can be obtained by contacting the customer service.
- Bi-Directional Control, Target The Problems Easily: TopScan Moto's bi-directional feature allows you to send commands directly from your smartphone to your vehicle's ECU for active testing. Helps you differentiate between software and hardware issues, quickly narrowing down the problem and reducing diagnostic time for mechanics and can help DIY users locate faults more easily!
- Wireless Diagnostics, Pack light anytime, anywhere: Designed for use on the go, transforming your smartphone into a diagnostic tool. the TopScan Moto's compact size and Bluetooth 5.0 compatibility provide seamless wireless diagnostics. Easily carry it with you and solve problems on the go.
- Full System Diagnosis: TopScan Moto Covering engine, ABS, smart key, entertainment systems and more, it ensures a thorough analysis for overhauling 20 internal systems. It can quickly read and clear troubleshooting codes, view freeze frames, display data streams and perform active tests, get vehicle information, and know the condition of your vehicle anytime, anywhere.
- Moto Reset Function, Better Care of Your Car: Dive into maintenance functions, including oil maintenance resets, service indicator adjustments, and idle speed tweaks. Comprehensive diagnostics, maintenance insights, and on-the-go convenience so you can work on your motorcycle, anytime, anywhere.
- Rider Full Vehicle Pass: Whether you are an off-road rider, a cruiser, a superbike rider or an adventure rider, it has your back. This amazing motorcycle diagnostic tool supports Ducati, BMW, Harley, Bombardier, Indian and more. Supports 12 languages, You can switch the language you need anytime.
- 【Advanced M3-C Motorcycle Diagnosis】LUTIFIX M3 Motorcycle Diagnostic is a handheld motorcycle diagnostic tool for mainstream motorcycle brands and can help technicians diagnose problems faster and make repairs. The Motorcycle Diagnostic Tool has functions such as voltage detection, multi-language selection, and unit switching. The Motorcycle Scanner has a clear interface and is easy to operate. M3 Motorcycle Diagnostic is a good helper for motorcycle maintenance.
- 【M3-C Motorcycle System Diagnosis Features】M3 Motorcycle Diagnostic supports a wide range of functions. For example, supports scanning, identification and code reading of all systems of the current model, and reports the assembly status of all systems and whether there are fault codes for each system. Support to browse the assembly status and fault code description of all systems of the vehicle model. Support one-click code clearing of all systems. Display data stream with oscillogram.
- 【M3-C Motorcycle Diagnostic Functions】The Motorcycle Code Reader Scanner support engine / ABS / Tire pressure / Anti-theft and other systems, this Motorcycle Code Reader Scanner can quickly read and clear diagnostic trouble codes, view freeze frame, display data stream and do active tests, get vehicle information.
- 【Widely Application】The OBDII Motorcycle Fault Code Readers Scan Tools support the diagnosis of Asian, European and American multi-brand motorcycles. M3-C is suitable for SUZUKI ,EUROV,VESPA and OBDII.
- 【Quick Tests & Multi-language】Quick test is to automatically scan the assembly status of all systems of the vehicle model and read the fault codes.Motorcycle OBD2 Scanner support Turkish,Spanish,Portuguese Vietnamese,Khmer,Thai,English,French,Chinese,Bahasa Indonesia,Traditional Chinese,multi-languages for your selection.
- 💯OBDPROG MOTO 100 Diagnostic Scan Tool Compatible with a wide range of Harley Davidson motorcycles, including Touring, Dyna, Softail, Sportster, Touring CVO, and VRSC V-Rod and more.
- 💯OBDPROG MOTO 100 Diagnostic Scan Tool Compatible with Polaris motorcycles, including RANGER, ATV, Snow, RZR, Slingshot, Commercial, LEV, ACE, General, and Generic and more.
- 🍻[Compatible with over 1000 models and makes] For Indian motorcycles (Chieftain, Scout, Scout Sixty, Scout Bobber, Springfield, and more), For BRP motorcycles (Commander, DS, Defender, Maverick, Outlander, Renegade, Traxter, Spyder, Adventure, Boondocker, and more), For Victory motorcycles (Vision, High-Ball, Cross Country, Cross Roads, and more), For Yamaha motorcycles, and Honda motorcycles. Equipped with a 5.0-inch touch screen and offers easy WiFi updates during the first year at no additional cost. After the first year, a yearly software fee of $80 is applicable.
- 🍻[Clear The Check Engine Light Yourself] Provides full system motorcycle obd2 diagnostic, component reset, and relearn functions for these motorcycles. Can retrieve and clear fault codes from the motorcycle's ECU, and analyze information from ABS, Engine, Transmission, Power Steering, and Meter systems.
- 📢[Integrates over 30 relearn and adapt functions] MOTO 100 motorcycle code reader support for tire pressure monitoring system, idle adjustment self-adaptation reset, CO adjustment, A/F value reset, ABS control unit setting, reset calibration values, transmission memory reset, windshield adjustment, and gear sensor initialization.
- 👍【Multifunctional Motorcycle Diagnostic Tool】MT500 PRO is an advanced motorcycle diagnostic tablet developed by ANCEL specifically for motorcycle enthusiasts. Bright 5" touchscreen & Android 5.1.1 OS & 8 Languages; Auto VIN & Scan; Online remote assistance and solve problems, One-click WIFI update; Full systems diagnosis for most popular motorcycle models; 30+ Resets like oil service reset, abs bleeding, etc.
- ✅【Wider Motorcycle Coverage Than Others】 Compare with other similar motorcycle scan tool, MT500PRO added more popular motorcycle brands, it' not only compatible with Harley Yamaha Honda Indian Polaris BRP Victory diagnosis.Newly upgraded in 2023 with the addition of two more popular brands fit for Kawasaki Suzuki diagnosis. Plug and play, easy to use
- ✅ [Manufacturer-level Diagnostic] MT500 PRO is a all-system motorcycle diagnostic tool. It can read and clear trouble codes and turn off the CEL when a check engine light comes on. Besides, it can also scan all the available electronic control modules of your motorcycle including Engine, ABS, TPMS, Suspensions, Ignition, EPS, Service system, Meter system, etc. to read/clear fault codes, and view live data.You can quickly and accurately find existing or potential problems, saving time and money
- ✅ [Excluisive Advance Functions, Save Costs For You] MT500 PRO diagnostic tool with almost all daily maintenance services that necessary advanced functions for most motorcycle to meet the market trends and needs. Auto scan, auto VIN recognition, control module programming and coding, ECU setting, instrument coding, maintenance light reset, CO adjustment, idle speed adjustment, A/F value reset, ABS control unit setting etc. Help you solve all kinds of complex maintenance problems easily
- ✅The ANCEL MT500PRO scanner diagnostic tool providing real-time data display for quick and accurate diagnostics. With its user-friendly touch screen interface, the Moto 100 OBD2 code reader allows for easy navigation and interpretation of the data streams. Whether you are a professional mechanic or a motorcycle enthusiast, this code reader is a valuable tool for troubleshooting and maintaining your motorcycle’s performance
- 【Topdiag M100 pro Hand-Held Operation】: Jdiag m100 pro motorcycle scanner is hand-held operation, easy to use, simplo and flexible, fast troubleshooting.
- 【Topdiag M100 Pro Widely Used For Motorcycle Repair】:Suitable for motorcycle maintenance technicians andpersonal vehicle maintenance and repair.
- 【Multiple Battery Test Methods】Jdiag m100 pro motorcycle scanner: Multiple test methods for more professional testing of car batteries.
- 【Support Multi-languages】:English,Traditional Chinese, Viotnamese, Indonesian, Thai, Spain;Turkey, Portugel, French, Khmer.
- 【Jdiag m100 pro motorcycle scanner support Motorcycle list】: Hartford, Aeon, Honda, SYM, Yamaha,Suzuki,Kymco,Kawasaki,Piaggio,PGO,KTM, etc
- 【Advanced M3-B Motorcycle Diagnosis】LUTIFIX M3 Motorcycle Diagnostic is a handheld motorcycle diagnostic tool for mainstream motorcycle brands and can help technicians diagnose problems faster and make repairs. The Motorcycle Diagnostic Tool has functions such as voltage detection, multi-language selection, and unit switching. The Motorcycle Scanner has a clear interface and is easy to operate. M3 Motorcycle Diagnostic is a good helper for motorcycle maintenance.
- 【M3-B Motorcycle System Diagnosis Features】M3 Motorcycle Diagnostic supports a wide range of functions. For example, supports scanning, identification and code reading of all systems of the current model, and reports the assembly status of all systems and whether there are fault codes for each system. Support to browse the assembly status and fault code description of all systems of the vehicle model. Support one-click code clearing of all systems. Display data stream with oscillogram.
- 【M3-B Motorcycle Diagnostic Functions】The Motorcycle Code Reader Scanner support engine / ABS / Tire pressure / Anti-theft and other systems, this Motorcycle Code Reader Scanner can quickly read and clear diagnostic trouble codes, view freeze frame, display data stream and do active tests, get vehicle information.
- 【Widely Application】The OBDII Motorcycle Fault Code Readers Scan Tools support the diagnosis of Asian, European and American multi-brand motorcycles. M3-B is suitable for YAMAHA,SYM,KYMCO and OBDII.
- 【Quick Tests & Multi-language】Quick test is to automatically scan the assembly status of all systems of the vehicle model and read the fault codes. Motorcycle OBD2 Scanner support Turkish,Spanish,Portuguese Vietnamese,Khmer,Thai,English,French,Chinese,Bahasa Indonesia,Traditional Chinese,multi-languages for your selection.
- 【Advanced M3 Motorcycle Diagnosis】LUTIFIX M3 Motorcycle Diagnostic is a handheld motorcycle diagnostic tool for mainstream motorcycle brands and can help technicians diagnose problems faster and make repairs. The Motorcycle Diagnostic Tool has functions such as voltage detection, multi-language selection, and unit switching. The Motorcycle Scanner has a clear interface and is easy to operate. M3 Motorcycle Diagnostic is a good helper for motorcycle maintenance.
- 【M3-A Motorcycle System Diagnosis Features】M3 Motorcycle Diagnostic supports a wide range of functions. For example, supports scanning, identification and code reading of all systems of the current model, and reports the assembly status of all systems and whether there are fault codes for each system. Support to browse the assembly status and fault code description of all systems of the vehicle model. Support one-click code clearing of all systems. Display data stream with oscillogram.
- 【M3-A Motorcycle Diagnostic Functions】The Motorcycle Code Reader Scanner support engine / ABS / Tire pressure / Anti-theft and other systems, this Motorcycle Code Reader Scanner can quickly read and clear diagnostic trouble codes, view freeze frame, display data stream and do active tests, get vehicle information.
- 【Widely Application】The OBDII Motorcycle Fault Code Readers Scan Tools support the diagnosis of Asian, European and American multi-brand motorcycles. M3-A is suitable for HONDA,YAMAHA,KAWASAKI,OBDII.
- 【Quick Tests & Multi-language】Quick test is to automatically scan the assembly status of all systems of the vehicle model and read the fault codes.Motorcycle OBD2 Scanner support Turkish,Spanish,Portuguese Vietnamese,Khmer,Thai,English,French,Chinese,Bahasa Indonesia,Traditional Chinese,multi-languages for your selection.
- 👍Professional Diagnostic Tool for Ducati: The MT510 is a professional motorcycle diagnostic tool specifically designed for Ducati. It is compatible with the most popular makes, including Panigale, Monster, Multistrada, Scrambler, Diavel, and Hypermotard. The MT510 features a large full-color touchscreen with a user-friendly interface, making it easy to navigate through menus and access various functions.
- 👍Oil Service & TPS Reset & ECU Reset: With the MT510 OBD scanners for motorcycles, you can maintain your motorcycle's optimal performance. It can reset the oil service reminder, calibrate the TPS sensor for better throttle response, and reset the ECU to resolve issues related to fuel mapping, ignition timing, and other performance parameters.
- 👍Relearn Advanced Diagnostic Functions: Scan various systems, including the engine, ABS, instrument cluster, and more. It offers advanced diagnostic functions to read and clear fault codes, perform active tests, view freeze frame data, retrieve ECU information, and conduct component testing. It can also do VIN (chassis number) writing, Cylinder MAP vacuum adjustment, Enable/disable(ABS,RTS,Heated grips, Anti-theft), PIN code reset , Keys' reset, BAS Tuning, CO and Idle parameters reset and more.
- 👍VIN Auto Detection: The MT510 can automatically detect and read the VIN (Vehicle Identification Number) of your connected Ducati motorcycle. This feature helps in locating the correct diagnostic socket and ensures accurate vehicle identification for efficient troubleshooting.
- 👍Real-time Data Monitoring: The MT510 provides live data streaming, displaying real-time data from different sensors and modules in graphical or numerical form. This allows you to monitor the vehicle's performance parameters and identify any abnormalities or faults.
Last update on 2024-06-11 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-223 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Arcimoto Inc Submission Date : JUN 01, 2022 NHTSA Recall No. : 22V-223 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Arcimoto Inc Address : 2034 W. 2nd Ave Eugene OR 97402 Company phone : 5416836293 Population : Number of potentially involved : 516 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2019-2022 Arcimoto FUV Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : HYBRID ELECTRIC Descriptive Information : Affects all five-hundred sixteen MY2019 – MY2022 vehicles (fifty-seven MY2019 TFUV, one-hundred twenty-six MY2020 T-FUV, six MY2020 D-Deliverator-1, four MY2021 Roadster, one MY2021 E-Rapid Responder, two-hundred sixty-five MY2021, twenty-three MY2021 D-Deliverator-1, twenty-one MY2021 Roadster T-FUV, and 15 MY2022) produced from 09/19/2019 through to 03/21/22. Production Dates : SEP 19, 2019 – MAR 21, 2022 VIN Range 1 : Begin : 7F7ATR312KER00000 End : 7F7ATR317KER00056 Not sequential VIN Range 2 : Begin : 7F7ATR312LER00001 End : 7F7ATR310LER00126 Not sequential VIN Range 3 : Begin : 7F7ATR310MER00001 End : 7F7ATR318MER00182 Not sequential VIN Range 4 : Begin : 7F7ATR311MER00184 End : 7F7ATR313MER00185 Not sequential VIN Range 5 : Begin : 7F7ATR317MER00187 End : 7F7ATR314MER00194 Not sequential VIN Range 6 : Begin : 7F7ATR311MER00198 End : 7F7ATR313MER00221 Not sequential VIN Range 7 : Begin : 7F7ATR317MER00223 End : 7F7ATR310MER00239 Not sequential VIN Range 8 : Begin : 7F7ATR310MER00242 End : 7F7ATR314MER00244 Not sequential VIN Range 9 : Begin : 7F7ATR31XMER00247 End : 7F7ATR31XMER00247 Not sequential VIN Range 10 : Begin : 7F7ATR313MER00249 End : 7F7ATR314MER00275 Not sequential VIN Range 11 : Begin : 7F7ATR319NER00001 End : 7F7ATR314NER00004 Not sequential VIN Range 12 : Begin : 7F7ATR31XNER00007 End : 7F7ATR313NER00012 Not sequential VIN Range 13 : Begin : 7F7ATR319NER00015 End : 7F7ATR312NER00017 Not sequential VIN Range 14 : Begin : 7F7ATR316NER00019 End : 7F7ATR312NER00020 Not sequential Part 573 Safety Recall Report 22V-223 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2021-2022 Arcimoto Rapid Responder Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : HYBRID ELECTRIC Descriptive Information : Affects all five-hundred sixteen MY2019 – MY2022 vehicles (fifty-seven MY2019 TFUV, one-hundred twenty-six MY2020 T-FUV, six MY2020 D-Deliverator-1, four MY2021 Roadster, one MY2021 E-Rapid Responder, two-hundred sixty-five MY2021, twenty-three MY2021 D-Deliverator-1, twenty-one MY2021 Roadster T-FUV, and 15 MY2022) produced from 09/19/2019 through to 03/21/22. Production Dates : JAN 01, 2021 – MAR 21, 2022 VIN Range 1 : Begin : 7F7AER318MER00001 End : 7F7AER318MER00001 Not sequential Vehicle 3 : 2020-2022 Arcimoto Deliverator Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : HYBRID ELECTRIC Descriptive Information : Affects all five-hundred sixteen MY2019 – MY2022 vehicles (fifty-seven MY2019 TFUV, one-hundred twenty-six MY2020 T-FUV, six MY2020 D-Deliverator-1, four MY2021 Roadster, one MY2021 E-Rapid Responder, two-hundred sixty-five MY2021, twenty-three MY2021 D-Deliverator-1, twenty-one MY2021 Roadster T-FUV, and 15 MY2022) produced from 09/19/2019 through to 03/21/22. Production Dates : NOV 17, 2020 – MAR 21, 2022 VIN Range 1 : Begin : 7F7ADR316LER00001 End : 7F7ADR315LER00006 Not sequential VIN Range 2 : Begin : 7F7ADR314MER00001 End : 7F7ADR313MER00023 Not sequential Vehicle 4 : 2020-2022 Arcimoto Roadster Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : HYBRID ELECTRIC Descriptive Information : Affects all five-hundred sixteen MY2019 – MY2022 vehicles (fifty-seven MY2019 TFUV, one-hundred twenty-six MY2020 T-FUV, six MY2020 D-Deliverator-1, four MY2021 Roadster, one MY2021 E-Rapid Responder, two-hundred sixty-five MY2021, twenty-three MY2021 D-Deliverator-1, twenty-one MY2021 Roadster T-FUV, and 15 MY2022) produced from 09/19/2019 through to 03/21/22. Production Dates : JAN 01, 2020 – MAR 21, 2022 VIN Range 1 : Begin : 7F7ARR314LER00001 End : 7F7ARR31XLER00004 Not sequential VIN Range 2 : Begin : 7F7ARR312MER00001 End : 7F7ARR316MER00020 Not sequential Part 573 Safety Recall Report 22V-223 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : Once the battery temperature reaches a temperature below 0°C the VCU will send a message to the BMS. Then the BMS will send a message to the charger enabled relay (CER) switch so that it is disabled. When the CER is disable charging will not be allowed until the battery temperature goes above freezing again, at which point the CER will become re-enabled. This design is to prevent unsafe charging at temperatures below freezing, which can damage the battery. When a freezing event happens twice in one minute the CER will lose its ability to be re-enabled. This will disable all charging for the vehicle, (KERS) or outlet, until a hard reset can be done. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If an owner were to attempt to charge their vehicle overnight, not knowing the vehicle is unable to be charged due to the defect, the owner could feasibly start the vehicle and attempt to drive it. The result could be that the engine unexpectedly stalls, creating a risk of a crash. Description of the Cause : This defect is being caused because the battery is trying to prevent an unsafe charging situation. If a battery is below 0°C the VCU will send a message to the BMS and then to the CER so that charging can not occur. Once the temperature goes back above freezing then the VCU will send a message using the BMS to enable the CER and charging can resume. This whole process is a safety feature to prevent the battery from charging during freezing temperatures which can damage the battery. However if the battery temperature drops below freezing twice in a minute which can happen the CER will not re-enable after two times in one minute. Identification of Any Warning that can Occur : None Involved Components : Component Name 1 : VCU, ECOTRONS, ES1274A Component Description : VCU Component Part Number : 003222 Part 573 Safety Recall Report 22V-223 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 2 : ORION BMS 2 Component Description : BMS Component Part Number : 001052 Supplier Identification : Component Manufacturer Name : Ecotrons LLC Address : 13115 Barton Rd Ste H Whittier California 90605 Country : United States Chronology : Beginning on 12/14/21, the service team started to receive emails and phone calls about vehicles being unable to charge. There were field reports on 12/15/21, 12/22/21, there were (2) two on 12/28/21, (1) one on 12/30/21 and then (1) one on 1/5/22. The Arcimoto service department notified the Regulatory and Quality Departments and on January 13th a problem communication meeting was called to begin evaluating the situation so that a root cause could be established and a remedy found. Until the severity of the known issue could be evaluated a hold on shipping was requested. The electrical engineering team and the service department continued investigating the defect. On 2/17/21 it was confirmed that the VCU was sending a message to the BMS and disabling the CER whenever the temperature was below 0°C. The research went on to show that once the temperature went back above 0°C the VCU would have the BMS re-enable the CER. The problem was that this defect was causing the CER to be disabled twice in a minute if the temperature changed above/below freezing more than twice in a minute. The firmware was programmed to disable the CER as an extra safety feature. This however disabled all charging until a hard reset could be done on the vehicle. On April 4th Arcimoto discussed with NHTSA representatives the potential safety risk. At that time it was discussed that an operator of the vehicle could possibly not check battery charge after a night of non-charging and try to drive, due to the defect. This could result in a operator becoming stranded in a dangerous situation that would leave the vehicle in a vulnerable state which would increase the risk of a crash. There was internal discussion regarding the safety risk for this defect and if it would filed as a TSB or recall. After discussing with NHTSA staff on April 4th 2022 Arcimoto filed the part 573 report for a safety recall. Part 573 Safety Recall Report 22V-223 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Owners will be notified by mail and instructed to contact Arcimoto to schedule a service appointment to have their firmware updated to prevent the defect from happening. Only the Arcimoto service department is allowed to update the firmware, so there will be no reimbursement if the firmware is updated by anyone other than Arcimoto. There will be no charge to vehicle owners for this service. To the best of our knowledge, no owners have incurred any costs resulting from this defect. How Remedy Component Differs from Recalled Component : The new firmware will still allow the VCU to disable the CER and will prevent charging if the temperature falls below 0°C The difference is that the amount of times that the temperature goes below and above freezing during a minute will be increased and make it mathematically impossible to have the CER latch out again during fluctuating temperatures around the 0°C mark. Identify How/When Recall Condition was Corrected in Production : On March 11th the new firmware was confirmed and released to both service and production teams. The production department is now able to continue manufacturing the vehicles with the new firmware in place. Recall Schedule : Description of Recall Schedule : Arcimoto does not intend to send any dealer or distributor notifications, as it has neither dealers nor distributors at this time. Planned Dealer Notification Date : JUN 03, 2022 – JUN 10, 2022 Planned Owner Notification Date : JUN 03, 2022 – JUN 10, 2022 * NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-223 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Arcimoto Inc Submission Date : APR 06, 2022 NHTSA Recall No. : 22V-223 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Arcimoto Inc Address : 2034 W. 2nd Ave Eugene OR 97402 Company phone : 5416836293 Population : Number of potentially involved : 516 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2019-2022 Arcimoto FUV Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : HYBRID ELECTRIC Descriptive Information : Affects all five-hundred sixteen MY2019 – MY2022 vehicles (fifty-seven MY2019 TFUV, one-hundred twenty-six MY2020 T-FUV, six MY2020 D-Deliverator-1, four MY2021 Roadster, one MY2021 E-Rapid Responder, two-hundred sixty-five MY2021, twenty-three MY2021 D-Deliverator-1, twenty-one MY2021 Roadster T-FUV, and 15 MY2022) produced from 09/19/2019 through to 03/21/22. Production Dates : SEP 19, 2019 – MAR 21, 2022 VIN Range 1 : Begin : 7F7ATR312KER00000 End : 7F7ATR317KER00056 Not sequential VIN Range 2 : Begin : 7F7ATR312LER00001 End : 7F7ATR310LER00126 Not sequential VIN Range 3 : Begin : 7F7ATR310MER00001 End : 7F7ATR318MER00182 Not sequential VIN Range 4 : Begin : 7F7ATR311MER00184 End : 7F7ATR313MER00185 Not sequential VIN Range 5 : Begin : 7F7ATR317MER00187 End : 7F7ATR314MER00194 Not sequential VIN Range 6 : Begin : 7F7ATR311MER00198 End : 7F7ATR313MER00221 Not sequential VIN Range 7 : Begin : 7F7ATR317MER00223 End : 7F7ATR310MER00239 Not sequential VIN Range 8 : Begin : 7F7ATR310MER00242 End : 7F7ATR314MER00244 Not sequential VIN Range 9 : Begin : 7F7ATR31XMER00247 End : 7F7ATR31XMER00247 Not sequential VIN Range 10 : Begin : 7F7ATR313MER00249 End : 7F7ATR314MER00275 Not sequential VIN Range 11 : Begin : 7F7ATR319NER00001 End : 7F7ATR314NER00004 Not sequential VIN Range 12 : Begin : 7F7ATR31XNER00007 End : 7F7ATR313NER00012 Not sequential VIN Range 13 : Begin : 7F7ATR319NER00015 End : 7F7ATR312NER00017 Not sequential VIN Range 14 : Begin : 7F7ATR316NER00019 End : 7F7ATR312NER00020 Not sequential Part 573 Safety Recall Report 22V-223 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2021-2022 Arcimoto Rapid Responder Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : HYBRID ELECTRIC Descriptive Information : Affects all five-hundred sixteen MY2019 – MY2022 vehicles (fifty-seven MY2019 TFUV, one-hundred twenty-six MY2020 T-FUV, six MY2020 D-Deliverator-1, four MY2021 Roadster, one MY2021 E-Rapid Responder, two-hundred sixty-five MY2021, twenty-three MY2021 D-Deliverator-1, twenty-one MY2021 Roadster T-FUV, and 15 MY2022) produced from 09/19/2019 through to 03/21/22. Production Dates : JAN 01, 2021 – MAR 21, 2022 VIN Range 1 : Begin : 7F7AER318MER00001 End : 7F7AER318MER00001 Not sequential Vehicle 3 : 2020-2022 Arcimoto Deliverator Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : HYBRID ELECTRIC Descriptive Information : Affects all five-hundred sixteen MY2019 – MY2022 vehicles (fifty-seven MY2019 TFUV, one-hundred twenty-six MY2020 T-FUV, six MY2020 D-Deliverator-1, four MY2021 Roadster, one MY2021 E-Rapid Responder, two-hundred sixty-five MY2021, twenty-three MY2021 D-Deliverator-1, twenty-one MY2021 Roadster T-FUV, and 15 MY2022) produced from 09/19/2019 through to 03/21/22. Production Dates : NOV 17, 2020 – MAR 21, 2022 VIN Range 1 : Begin : 7F7ADR316LER00001 End : 7F7ADR315LER00006 Not sequential VIN Range 2 : Begin : 7F7ADR314MER00001 End : 7F7ADR313MER00023 Not sequential Vehicle 4 : 2020-2022 Arcimoto Roadster Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : HYBRID ELECTRIC Descriptive Information : Affects all five-hundred sixteen MY2019 – MY2022 vehicles (fifty-seven MY2019 TFUV, one-hundred twenty-six MY2020 T-FUV, six MY2020 D-Deliverator-1, four MY2021 Roadster, one MY2021 E-Rapid Responder, two-hundred sixty-five MY2021, twenty-three MY2021 D-Deliverator-1, twenty-one MY2021 Roadster T-FUV, and 15 MY2022) produced from 09/19/2019 through to 03/21/22. Production Dates : JAN 01, 2020 – MAR 21, 2022 VIN Range 1 : Begin : 7F7ARR314LER00001 End : 7F7ARR31XLER00004 Not sequential VIN Range 2 : Begin : 7F7ARR312MER00001 End : 7F7ARR316MER00020 Not sequential Part 573 Safety Recall Report 22V-223 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : Once the battery temperature is below 0°C the VCU will turn the charge enabled relay (CER) off to prevent charging below freezing. When this happens twice in one minute it will disable the CER and prevent charging from an outlet and the kinetic energy restorative system. Once this happens charging can not happen again until a hard reset is done. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If an owner were to attempt to charge their vehicle overnight, not knowing the vehicle is unable to be charged due to the defect, the owner could feasibly start the vehicle and attempt to drive it. The result could be that the engine unexpectedly stalls, creating a risk of a crash. Description of the Cause : This defect is being caused because the battery is trying to prevent an unsafe charging situation. If a battery is below 0°C the VCU will turn the CER off to prevent charging below freezing. The VCU will then allow charging after the temperature is above 0°C again. This is a normal function. When the VCU sees the temperature drop below 0°C then raises above 0°C and then it happens a second time within a minute, due to fluctuating temperature at the freezing mark, it will disable the CER permanently and will not allow charging again until a hard reset is done. Identification of Any Warning that can Occur : None Involved Components : Component Name 1 : VCU, ECOTRONS, ES1274A Component Description : VCU Component Part Number : 003222 Component Name 2 : ORION BMS 2 Component Description : BMS Component Part Number : 001052 Supplier Identification : Part 573 Safety Recall Report 22V-223 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Component Manufacturer Name : Ecotrons LLC Address : 13115 Barton Rd Ste H Whittier California 90605 Country : United States Chronology : Beginning in January, the service team began receiving complaints from customers whose vehicles would not charge after being exposed to freezing temperatures (>0°C.) On January 13th a problem communication meeting was called to evaluate the serenity of the situation and determine the next steps for establishing a root cause. It was determined that this was a serious enough problem to place a hold on shipping any more vehicles until a root cause and remedy could be established. The electrical engineering team and the service department began investigating the defect. On February 17th it was confirmed that the VCU was disabling the CER when the temperature was below 0°C to prevent an unsafe charging situation. Once the temperature went back above 0°C the VCU enabled the CER. The defect is that if the temperature is fluctuating at 0°C it is possible for the CER to be disabled twice in a minute. The firmware was programmed to permanently disable the CER when this happens as an extra safety precaution until a hard reset could be done on the vehicle. Description of Remedy : Description of Remedy Program : Owners will be notified by mail and instructed to contact Arcimoto to schedule a service appointment to have their firmware updated to prevent the defect from happening. There will be no charge to vehicle owners for this service. To the best of our knowledge, no owners have incurred any costs resulting from this defect. How Remedy Component Differs from Recalled Component : The new firmware will still allow the VCU to disable the CER and will prevent charging if the temperature falls below 0°C The difference is that the amount of times that the temperature goes below and above freezing during a minute will be increased and make it mathematically impossible to have the CER latch out again during fluctuating temperatures around the 0°C mark. Identify How/When Recall Condition was Corrected in Production : On March 11th the new firmware was confirmed and released to both service and production teams. The production department is now able to continue manufacturing the vehicles with the new firmware in place. Recall Schedule : Description of Recall Schedule : Arcimoto does not intend to send any dealer or distributor notifications, as it has neither dealers nor distributors at this time. Planned Dealer Notification Date : MAY 09, 2022 – MAY 16, 2022 Planned Owner Notification Date : MAY 09, 2022 – MAY 16, 2022 Part 573 Safety Recall Report 22V-223 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 * NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-223 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Arcimoto Inc Submission Date : APR 06, 2022 NHTSA Recall No. : 22V-223 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Arcimoto Inc Address : 2034 W. 2nd Ave Eugene OR 97402 Company phone : 5416836293 Population : Number of potentially involved : 516 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2019-2022 Arcimoto FUV Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : HYBRID ELECTRIC Descriptive Information : Affects all five-hundred sixteen MY2019 – MY2022 vehicles (fifty-seven MY2019 TFUV, one-hundred twenty-six MY2020 T-FUV, six MY2020 D-Deliverator-1, four MY2021 Roadster, one MY2021 E-Rapid Responder, two-hundred sixty-five MY2021, twenty-three MY2021 D-Deliverator-1, twenty-one MY2021 Roadster T-FUV, and 15 MY2022) produced from 09/19/2019 through to 03/21/22. Production Dates : SEP 19, 2019 – MAR 21, 2022 VIN Range 1 : Begin : 7F7ATR312KER00000 End : 7F7ATR317KER00056 Not sequential VIN Range 2 : Begin : 7F7ATR312LER00001 End : 7F7ATR310LER00126 Not sequential VIN Range 3 : Begin : 7F7ATR310MER00001 End : 7F7ATR318MER00182 Not sequential VIN Range 4 : Begin : 7F7ATR311MER00184 End : 7F7ATR313MER00185 Not sequential VIN Range 5 : Begin : 7F7ATR317MER00187 End : 7F7ATR314MER00194 Not sequential VIN Range 6 : Begin : 7F7ATR311MER00198 End : 7F7ATR313MER00221 Not sequential VIN Range 7 : Begin : 7F7ATR317MER00223 End : 7F7ATR310MER00239 Not sequential VIN Range 8 : Begin : 7F7ATR310MER00242 End : 7F7ATR314MER00244 Not sequential VIN Range 9 : Begin : 7F7ATR31XMER00247 End : 7F7ATR31XMER00247 Not sequential VIN Range 10 : Begin : 7F7ATR313MER00249 End : 7F7ATR314MER00275 Not sequential VIN Range 11 : Begin : 7F7ATR319NER00001 End : 7F7ATR314NER00004 Not sequential VIN Range 12 : Begin : 7F7ATR31XNER00007 End : 7F7ATR313NER00012 Not sequential VIN Range 13 : Begin : 7F7ATR319NER00015 End : 7F7ATR312NER00017 Not sequential VIN Range 14 : Begin : 7F7ATR316NER00019 End : 7F7ATR312NER00020 Not sequential Part 573 Safety Recall Report 22V-223 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2021-2022 Arcimoto Rapid Responder Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : HYBRID ELECTRIC Descriptive Information : Affects all five-hundred sixteen MY2019 – MY2022 vehicles (fifty-seven MY2019 TFUV, one-hundred twenty-six MY2020 T-FUV, six MY2020 D-Deliverator-1, four MY2021 Roadster, one MY2021 E-Rapid Responder, two-hundred sixty-five MY2021, twenty-three MY2021 D-Deliverator-1, twenty-one MY2021 Roadster T-FUV, and 15 MY2022) produced from 09/19/2019 through to 03/21/22. Production Dates : JAN 01, 2021 – MAR 21, 2022 VIN Range 1 : Begin : 7F7AER318MER00001 End : 7F7AER318MER00001 Not sequential Vehicle 3 : 2020-2022 Arcimoto Deliverator Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : HYBRID ELECTRIC Descriptive Information : Affects all five-hundred sixteen MY2019 – MY2022 vehicles (fifty-seven MY2019 TFUV, one-hundred twenty-six MY2020 T-FUV, six MY2020 D-Deliverator-1, four MY2021 Roadster, one MY2021 E-Rapid Responder, two-hundred sixty-five MY2021, twenty-three MY2021 D-Deliverator-1, twenty-one MY2021 Roadster T-FUV, and 15 MY2022) produced from 09/19/2019 through to 03/21/22. Production Dates : NOV 17, 2020 – MAR 21, 2022 VIN Range 1 : Begin : 7F7ADR316LER00001 End : 7F7ADR315LER00006 Not sequential VIN Range 2 : Begin : 7F7ADR314MER00001 End : 7F7ADR313MER00023 Not sequential Vehicle 4 : 2020-2022 Arcimoto Roadster Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : HYBRID ELECTRIC Descriptive Information : Affects all five-hundred sixteen MY2019 – MY2022 vehicles (fifty-seven MY2019 TFUV, one-hundred twenty-six MY2020 T-FUV, six MY2020 D-Deliverator-1, four MY2021 Roadster, one MY2021 E-Rapid Responder, two-hundred sixty-five MY2021, twenty-three MY2021 D-Deliverator-1, twenty-one MY2021 Roadster T-FUV, and 15 MY2022) produced from 09/19/2019 through to 03/21/22. Production Dates : JAN 01, 2020 – MAR 21, 2022 VIN Range 1 : Begin : 7F7ARR314LER00001 End : 7F7ARR31XLER00004 Not sequential VIN Range 2 : Begin : 7F7ARR312MER00001 End : 7F7ARR316MER00020 Not sequential Part 573 Safety Recall Report 22V-223 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : Once the battery temperature is below 0°C the VCU will turn the charge enabled relay (CER) off to prevent charging below freezing. When this happens twice in one minute it will disable the CER and prevent charging from an outlet and the kinetic energy restorative system. Once this happens charging can not happen again until a hard reset is done. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If an owner were to attempt to charge their vehicle overnight, not knowing the vehicle is unable to be charged due to the defect, the owner could feasibly start the vehicle and attempt to drive it. The result could be that the engine unexpectedly stalls, creating a risk of a crash. Description of the Cause : This defect is being caused because the battery is trying to prevent an unsafe charging situation. If a battery is below 0°C the VCU will turn the CER off to prevent charging below freezing. The VCU will then allow charging after the temperature is above 0°C again. This is a normal function. When the VCU sees the temperature drop below 0°C then raises above 0°C and then it happens a second time within a minute, due to fluctuating temperature at the freezing mark, it will disable the CER permanently and will not allow charging again until a hard reset is done. Identification of Any Warning that can Occur : None Involved Components : Component Name 1 : VCU, ECOTRONS, ES1274A Component Description : VCU Component Part Number : 003222 Component Name 2 : ORION BMS 2 Component Description : BMS Component Part Number : 001052 Supplier Identification : Part 573 Safety Recall Report 22V-223 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Component Manufacturer Name : Ecotrons LLC Address : 13115 Barton Rd Ste H Whittier California 90605 Country : United States Chronology : Beginning in January, the service team began receiving complaints from customers whose vehicles would not charge after being exposed to freezing temperatures (>0°C.) On January 13th a problem communication meeting was called to evaluate the serenity of the situation and determine the next steps for establishing a root cause. It was determined that this was a serious enough problem to place a hold on shipping any more vehicles until a root cause and remedy could be established. The electrical engineering team and the service department began investigating the defect. On February 17th it was confirmed that the VCU was disabling the CER when the temperature was below 0°C to prevent an unsafe charging situation. Once the temperature went back above 0°C the VCU enabled the CER. The defect is that if the temperature is fluctuating at 0°C it is possible for the CER to be disabled twice in a minute. The firmware was programmed to permanently disable the CER when this happens as an extra safety precaution until a hard reset could be done on the vehicle. Description of Remedy : Description of Remedy Program : Owners will be notified by mail and instructed to contact Arcimoto to schedule a service appointment to have their firmware updated to prevent the defect from happening. There will be no charge to vehicle owners for this service. To the best of our knowledge, no owners have incurred any costs resulting from this defect. How Remedy Component Differs from Recalled Component : The new firmware will still allow the VCU to disable the CER and will prevent charging if the temperature falls below 0°C The difference is that the amount of times that the temperature goes below and above freezing during a minute will be increased and make it mathematically impossible to have the CER latch out again during fluctuating temperatures around the 0°C mark. Identify How/When Recall Condition was Corrected in Production : On March 11th the new firmware was confirmed and released to both service and production teams. The production department is now able to continue manufacturing the vehicles with the new firmware in place. Recall Schedule : Description of Recall Schedule : Arcimoto does not intend to send any dealer or distributor notifications, as it has neither dealers nor distributors at this time. Planned Dealer Notification Date : MAY 09, 2022 – MAY 16, 2022 Planned Owner Notification Date : MAY 09, 2022 – MAY 16, 2022 Part 573 Safety Recall Report 22V-223 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 * NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-223 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Arcimoto Inc Submission Date : APR 14, 2022 NHTSA Recall No. : 22V-223 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Arcimoto Inc Address : 2034 W. 2nd Ave Eugene OR 97402 Company phone : 5416836293 Population : Number of potentially involved : 516 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2019-2022 Arcimoto FUV Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : HYBRID ELECTRIC Descriptive Information : Affects all five-hundred sixteen MY2019 – MY2022 vehicles (fifty-seven MY2019 TFUV, one-hundred twenty-six MY2020 T-FUV, six MY2020 D-Deliverator-1, four MY2021 Roadster, one MY2021 E-Rapid Responder, two-hundred sixty-five MY2021, twenty-three MY2021 D-Deliverator-1, twenty-one MY2021 Roadster T-FUV, and 15 MY2022) produced from 09/19/2019 through to 03/21/22. Production Dates : SEP 19, 2019 – MAR 21, 2022 VIN Range 1 : Begin : 7F7ATR312KER00000 End : 7F7ATR317KER00056 Not sequential VIN Range 2 : Begin : 7F7ATR312LER00001 End : 7F7ATR310LER00126 Not sequential VIN Range 3 : Begin : 7F7ATR310MER00001 End : 7F7ATR318MER00182 Not sequential VIN Range 4 : Begin : 7F7ATR311MER00184 End : 7F7ATR313MER00185 Not sequential VIN Range 5 : Begin : 7F7ATR317MER00187 End : 7F7ATR314MER00194 Not sequential VIN Range 6 : Begin : 7F7ATR311MER00198 End : 7F7ATR313MER00221 Not sequential VIN Range 7 : Begin : 7F7ATR317MER00223 End : 7F7ATR310MER00239 Not sequential VIN Range 8 : Begin : 7F7ATR310MER00242 End : 7F7ATR314MER00244 Not sequential VIN Range 9 : Begin : 7F7ATR31XMER00247 End : 7F7ATR31XMER00247 Not sequential VIN Range 10 : Begin : 7F7ATR313MER00249 End : 7F7ATR314MER00275 Not sequential VIN Range 11 : Begin : 7F7ATR319NER00001 End : 7F7ATR314NER00004 Not sequential VIN Range 12 : Begin : 7F7ATR31XNER00007 End : 7F7ATR313NER00012 Not sequential VIN Range 13 : Begin : 7F7ATR319NER00015 End : 7F7ATR312NER00017 Not sequential VIN Range 14 : Begin : 7F7ATR316NER00019 End : 7F7ATR312NER00020 Not sequential Part 573 Safety Recall Report 22V-223 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2020-2022 Arcimoto Roadster Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : HYBRID ELECTRIC Descriptive Information : Affects all five-hundred sixteen MY2019 – MY2022 vehicles (fifty-seven MY2019 TFUV, one-hundred twenty-six MY2020 T-FUV, six MY2020 D-Deliverator-1, four MY2021 Roadster, one MY2021 E-Rapid Responder, two-hundred sixty-five MY2021, twenty-three MY2021 D-Deliverator-1, twenty-one MY2021 Roadster T-FUV, and 15 MY2022) produced from 09/19/2019 through to 03/21/22. Production Dates : JAN 01, 2020 – MAR 21, 2022 VIN Range 1 : Begin : 7F7ARR314LER00001 End : 7F7ARR31XLER00004 Not sequential VIN Range 2 : Begin : 7F7ARR312MER00001 End : 7F7ARR316MER00020 Not sequential Vehicle 3 : 2020-2022 Arcimoto Deliverator Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : HYBRID ELECTRIC Descriptive Information : Affects all five-hundred sixteen MY2019 – MY2022 vehicles (fifty-seven MY2019 TFUV, one-hundred twenty-six MY2020 T-FUV, six MY2020 D-Deliverator-1, four MY2021 Roadster, one MY2021 E-Rapid Responder, two-hundred sixty-five MY2021, twenty-three MY2021 D-Deliverator-1, twenty-one MY2021 Roadster T-FUV, and 15 MY2022) produced from 09/19/2019 through to 03/21/22. Production Dates : NOV 17, 2020 – MAR 21, 2022 VIN Range 1 : Begin : 7F7ADR316LER00001 End : 7F7ADR315LER00006 Not sequential VIN Range 2 : Begin : 7F7ADR314MER00001 End : 7F7ADR313MER00023 Not sequential Vehicle 4 : 2021-2022 Arcimoto Rapid Responder Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : HYBRID ELECTRIC Descriptive Information : Affects all five-hundred sixteen MY2019 – MY2022 vehicles (fifty-seven MY2019 TFUV, one-hundred twenty-six MY2020 T-FUV, six MY2020 D-Deliverator-1, four MY2021 Roadster, one MY2021 E-Rapid Responder, two-hundred sixty-five MY2021, twenty-three MY2021 D-Deliverator-1, twenty-one MY2021 Roadster T-FUV, and 15 MY2022) produced from 09/19/2019 through to 03/21/22. Production Dates : JAN 01, 2021 – MAR 21, 2022 VIN Range 1 : Begin : 7F7AER318MER00001 End : 7F7AER318MER00001 Not sequential Part 573 Safety Recall Report 22V-223 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : Once the battery temperature is below 0°C the VCU will turn the charge enabled relay (CER) off to prevent charging below freezing. When this happens twice in one minute it will disable the CER and prevent charging from an outlet and the kinetic energy restorative system. Once this happens charging can not happen again until a hard reset is done. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If an owner were to attempt to charge their vehicle overnight, not knowing the vehicle is unable to be charged due to the defect, the owner could feasibly start the vehicle and attempt to drive it. The result could be that the engine unexpectedly stalls, creating a risk of a crash. Description of the Cause : This defect is being caused because the battery is trying to prevent an unsafe charging situation. If a battery is below 0°C the VCU will turn the CER off to prevent charging below freezing. The VCU will then allow charging after the temperature is above 0°C again. This is a normal function. When the VCU sees the temperature drop below 0°C then raises above 0°C and then it happens a second time within a minute, due to fluctuating temperature at the freezing mark, it will disable the CER permanently and will not allow charging again until a hard reset is done. Identification of Any Warning that can Occur : None Involved Components : Component Name 1 : VCU, ECOTRONS, ES1274A Component Description : VCU Component Part Number : 003222 Component Name 2 : ORION BMS 2 Component Description : BMS Component Part Number : 001052 Supplier Identification : Part 573 Safety Recall Report 22V-223 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Component Manufacturer Name : Ecotrons LLC Address : 13115 Barton Rd Ste H Whittier California 90605 Country : United States Chronology : Beginning in December 14th, the service team began receiving complaints from customers whose vehicles would not charge after being exposed to freezing temperatures. (>0°C.) There were reports to the service team on. There was (1) one on 12/14/2/1, 12/15/21, 12/22/21, there were (2) two on 12/28/21, (1) one on12/30/21 and then (1) one on 1/5/22. The Arcimoto service began noticing a pattern with the customer complaints. On January 13th a problem communication meeting was called to evaluate the seriousness of the situation and to determine the next steps for establishing a root cause. It was determined that this was a serious enough problem to place a hold on shipping any more vehicles until a root cause and remedy could be established. The electrical engineering team and the service department began investigating the defect. On February 17th it was confirmed that the VCU was disabling the CER when the temperature was below 0°C to prevent an unsafe charging situation. Once the temperature went back above 0°C the VCU enabled the CER. The defect is that if the temperature is fluctuating at 0°C it is possible for the CER to be disabled twice in a minute. The firmware was programmed to permanently disable the CER when this happens as an extra safety precaution until a hard reset could be done on the vehicle. Description of Remedy : Description of Remedy Program : Owners will be notified by mail and instructed to contact Arcimoto to schedule a service appointment to have their firmware updated to prevent the defect from happening. Only the Arcimoto service department is allowed to update the firmware, so there will be no reimbursement if the firmware is updated by anyone other than Arcimoto. There will be no charge to vehicle owners for this service. To the best of our knowledge, no owners have incurred any costs resulting from this defect. How Remedy Component Differs from Recalled Component : The new firmware will still allow the VCU to disable the CER and will prevent charging if the temperature falls below 0°C The difference is that the amount of times that the temperature goes below and above freezing during a minute will be increased and make it mathematically impossible to have the CER latch out again during fluctuating temperatures around the 0°C mark. Identify How/When Recall Condition was Corrected in Production : On March 11th the new firmware was confirmed and released to both service and production teams. The production department is now able to continue manufacturing the vehicles with the new firmware in place. Part 573 Safety Recall Report 22V-223 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : Arcimoto does not intend to send any dealer or distributor notifications, as it has neither dealers nor distributors at this time. Planned Dealer Notification Date : MAY 09, 2022 – MAY 16, 2022 Planned Owner Notification Date : MAY 09, 2022 – MAY 16, 2022 * NR – Not Reported
SEOCONTENT-END