FL-925 – Side Air Intake Cover May Detach – 2021-2023 Western Star 47X, 2020-2023 Western Star 49X, & 2021-2022 Western Star 57X

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April 7, 2022 NHTSA CAMPAIGN NUMBER: 22V227000

Side Air Intake Cover May Detach

A detached side air intake cover may cause a road hazard and increase the risk of a crash.

 

NHTSA Campaign Number: 22V227

Manufacturer Daimler Trucks North America, LLC

Components STRUCTURE

Potential Number of Units Affected 2,288

 

Summary

Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2023 Western Star 47X, 2020-2023 Western Star 49X, and 2021-2022 Western Star 57X vehicles equipped with side air intakes on the hood. The stainless steel cover on the side air intake may loosen and detach from the vehicle.

 

Remedy

Dealers will replace the stainless steel cover, free of charge. Owner notification letters were mailed August 8, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA’s number for this recall is FL-925.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check for Daimler Trucks North America Recalls

 


August 2022
FL925A
NHTSA #22V-227
Transport Canada #2022-171

Subject: Western Star Hood Side Intake Cover

Models Affected: Specific model years 2020-2023 Western Star 47X, 49X and 57X vehicles manufactured March 19, 2019, through April 1, 2022.

General Information

Daimler Truck North America LLC (DTNA), on behalf of its wholly owned subsidiary, Western Star Truck Sales, Inc., has decided that a defect which relates to motor vehicle safety exists on the vehicles mentioned above. On the affected vehicles, the hood side intake stainless steel cover may loosen and detach causing a road hazard, which can increase the risk of a crash.

Side intake covers will be removed and replaced with new parts accordingly. The failure rate of the intake cover missing is less than three percent. Please do not pre-order the intakes before inspecting the vehicles.

There are approximately 3,181 vehicles involved in this campaign.

 

Additional Repairs

Dealers must complete all outstanding Recall and Field Service campaigns prior to the sale or delivery of a vehicle. A Dealer will be liable for any progressive damage that results from its failure to complete campaigns before sale or delivery of a vehicle.

Owners may be liable for any progressive damage that results from failure to complete campaigns within a reasonable time after receiving notification.

 

Work Instructions

Please refer to the attached work instructions. Prior to performing the campaign, check the vehicle for a completion sticker (Form WAR260).

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Chronology :

On February 21, 2022, DTNA was first notified through a Dealer Product Report regarding de-bonding of side intake covers. On February 22, 2022, a Field Service Product Report duplicating the same issue was submitted to DTNA Compliance. DTNA promptly began an investigation that revealed that, on a specific population of vehicles built with side intakes, there is a possibility of hood mounted side intake stainless steel covers debonding from the air intake. In March, 2022 DTNA performed an initial warranty seek to identify any related claims not found in the prior notifications. Later in that same month, DTNA’s review uncovered 7 additional occurrences of covers de-bonding from the side air intakes. On March 30, 2022, out of abundance of caution, DTNA decided to conduct a voluntary safety recall on certain WST 47X, 49X & 57X vehicles built within the above mentioned manufacturing date range, that are equipped with side intake covers. The summary of warranty claims, field or service reports, and other information is as follows: 8 warranty claims and 1 Field report from dates 10/14/2021 to 2/22/2022, 3 claims reporting fell off on the road. No deaths or injuries reported. On April 27, 2022, upon review of production vehicles, DTNA reasonably amended the recall population from 2294 to 2291. On May 12, 2022, upon review of production vehicles, DTNA reasonably amended the recall population from 2291 to 2294 & Production Begin date from 03/09/2019 to 03/19/2019.

 


9 Affected Products

Vehicles

MAKE MODEL YEAR
WESTERN STAR 47X 2021-2023
WESTERN STAR 49X 2020-2023
WESTERN STAR 57X 2021-2022

 


16 Associated Documents

Defect Notice 573 Report

RCLRPT-22V227-5714.PDF 214.571KB

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Defect Information Report

RMISC-22V227-0603.pdf 827.447KB

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Recall Acknowledgement

RCAK-22V227-2480.pdf 645.754KB

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Amended Defect Information Report

RMISC-22V227-1983.pdf 836.43KB

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Recall 573 Report – April 14, 2022

RCLRPT-22V227-5381.PDF 215.211KB

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Recall 573 Report – April 27, 2022

RCLRPT-22V227-3472.PDF 214.878KB

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Amended Defect Information Report

RMISC-22V227-5175.pdf 834.854KB

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Recall 573 Report – May 12, 2022

RCLRPT-22V227-7504.PDF 215.231KB

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Amended Defect Information Report

RMISC-22V227-5706.pdf 837.454KB

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Amended Defect Information Report

RMISC-22V227-4750.pdf 837.519KB

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Recall 573 Report – May 27, 2022

RCLRPT-22V227-3699.PDF 215.319KB

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ISSUED Interim Owner Notification Letter(Part 577)

RIONL-22V227-8612.pdf 305.758KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V227-6709.pdf 243.597KB

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Manufacturer Notices(to Dealers,etc)

RCMN-22V227-6183.pdf 1793.762KB

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Recall Quarterly Report #1, 2022-3

RCLQRT-22V227-0530.PDF 211.145KB

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Recall Quarterly Report #2, 2022-4

RCLQRT-22V227-9395.PDF 211.243KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V227&docType=RCL

 


 

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