22T003 – Cracks in Tread Grooves – Continental ContiScoot Tires

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February 17, 2022 NHTSA CAMPAIGN NUMBER: 22T003000

Cracks in Tread Grooves/FMVSS 119

Cracks in the tread can lead to tread separation, increasing the risk of a crash.

 

NHTSA Campaign Number: 22T003

Manufacturer Continental Tire the Americas, LLC

Components TIRES

Potential Number of Units Affected 4,256

 

Summary

Continental Tire the Americas, LLC (Continental Tire) is recalling certain ContiScoot tires. Cracks may develop in the tread grooves longer than 3/16 inch. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 119, “New Pneumatic Tires-Other Than Passenger Cars.” Please refer to the 573 report for specific tire size information.

 

Remedy

Continental Tire will notify owners and replace the affected tires, free of charge. Owner notification letters were mailed March 8, 2022. Owners may contact Continental Tire customer service at 1-888-799-2168.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


IMPORTANT SAFETY RECALL NOTICE

 

To: Continental Authorized Motorcycle Tire Distributors and Dealers

Continental Tire the Americas, LLC – Voluntary Tire Recall

 

See attached list in the Attachment No. 1.

 

Continental Tire the Americas, LLC (“CTA”) announced a voluntary recall involving 4,256 ContiScoot tires which have been sold in the replacement market. Superficial groove cracks in the tread rubber developed during FMVSS testing, however these cracks did not propagate into the reinforcing materials of the tires.  Groove cracking may appear during the tire service life and can lead to tread separation, increasing the risk of a crash.

Please read this notice carefully and follow the steps outlined below, CTA requests your assistance in:

  1. Identifying
  2. Removing and Replacing
  3. Reimbursing
  4. Miscellaneous

 

The following instructions will outline the details of this program.

 

1. Identifying Tires by Product Line and DOT

1.1.  Subject Tires

The subject tires were sold as replacement tires.

The tires must match both Product Line and DOT to be part of the recall:

  1. Product Line- ContiScoot Tire
  2. DOT- H6 (Manufacturing Plant – All Combinations)
  3. The list of affected articles is in Attachment no. 1 below.

 

Examples for full identification as follows.

 

The affected tire is identified as follows:

Product Line: ContiScoot

DOT- All Combinations, Plant of Manufacturing: H6

 

The subject tires were sold as replacement tires. The tires can be identified by the Tire Line (ContiScoot) and by DOT – all combinations, plant of manufacturing: H6.

 

1.2 End Consumers

CTA will begin notifying end consumers that have been identified as having purchased affected tires. These end consumers will be directed to contact the dealer where they purchased their motorcycle or tire to schedule an appointment for having a replacement tire installed on their motorcycle. In case you are contacted, we request your assistance in verifying that the tire is included in this program removing and replacing all identified tires with another brand of tires.

We ask distributors to forward this information to all their locations and to their dealers.

We request that dealers research their sales records for end consumers who may have purchased one of the subject tires. If end consumers are identified, call CTA Customer Relations toll-free number 1-888-7992168 with the following consumer information:

  • End consumer name, address and phone number
  • Quantity of subject tires sold to that end consumer
  • Tire name, size, and Full DOT serial number
  • Date of tire(s) sale

CTA will then notify these end consumers with the program information.

 

2. Removing and Replacing Affected Tires

2.1 Removing Recall Tires

You are requested to remove from use all recall tires which you identify as included in this recall program.

 

2.2 Replacing Recall Tires

You are requested to replace all affected tires with a comparable competitor replacement tire. CTA will reimburse the original price of the ContiScoot tire including $30.00 mounting, balancing and taxes through September 15, 2022.

The tires must meet Product Line and DOT to be part of the recall.

 

2.3 Previously Replaced Tires

In case the consumer has already replaced a tire that is included in this program and is seeking reimbursement, please refer them to contact CTA Customer Relations at 1-888-799-2168 for assistance.

 

3. Reimbursing

3.1 Direct Customer and Distributor Procedure

Each direct customer or distributor must check their on hand new tire inventory for the subject tires.

All tires that are identified as included in this program must be approved by Customer Relations. After approval, the tire(s) must be rendered unserviceable. See attached Technical Service Bulletin. Credit will only be issued once the information and scrap photo(s) have been received and verified.

Same procedures apply to your direct customers.

 

3.2 Indirect Customers and Dealer Procedure

Each dealer should return all new tires from inventory back to the Distributor. Distributor should follow the process in 3.1

Tires that were in service, consumer must purchase new competitor tires. CTA will reimburse the consumer the original price of the ContiScoot tire including $30.00 mounting, balancing and taxes through September 15, 2022.

 

3.3 Tires in Remote Locations

Dealers in Hawaii, Alaska and Puerto Rico or any tire dealer needing additional assistance should call 1888-799-2168 regarding return of a tire.

 

4 Miscellaneous

4.1 Credit

 

CTA will credit distributors for the subject tires after information, photos have been received and verified. You will receive full credit for dealer acquisition price of the approved replacement tires(s) plus the $5.00 per tire handling commission. Tires not meeting the Recall criteria are not eligible for credit.

 

4.2 Sales of Affected Tires

Continental Tire is required to advise you of the following information and obligations of the Dealer:

Be advised that pursuant to 49 CFR 573.11 and 573.12 you are prohibited from selling any new or used noncompliant tires that are subject to the recall program described in this notice.

Be advised that pursuant to 49 CFR 573.10 you are further required to notify NHTSA of the sale of any new or used noncompliant tires subject to the recall program described in this notice to:

Associate Administrator for Safety Assurance,
National Highway Traffic Safety Administration,
1200 New Jersey Avenue, S.E.,
Washington, DC 20590

or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to www.safercar.gov

 

We greatly appreciate your assistance in this matter and CTA would like to thank you.

Sincerely,

 

Continental Tire the Americas, LLC.
1830 MacMillan Park Drive
Ft. Mill, SC 29707

 

Attachment no.1. Note: No other tire sizes, production periods or product lines are affected.

 


Chronology :

August 2020 – February 2021: Internal conformance of production testing showed findings of tread groove cracking in two products of the ContiScoot tire line. CTA performed more testing, including an extended endurance test well beyond the requirements of FMVSS 119. Superficial groove cracks in the tread rubber developed however, these cracks did not propagate into the reinforcing materials of the tires. No air loss or loss of material was observed. In an abundance of caution, CTA stopped sales of all Contiscoot tires in the USA.

March 2021: CTA filed a noncompliance information report pursuant to 49 CFR Part 573 with respect to a noncompliance of two products related to endurance testing requirements of FMVSS No.119. CTA filed a petition for exemption from the notice and remedy requirements pursuant to 49 CFR Part 556.

April – December 2021: CTA and NHTSA engaged in multiple discussions regarding the facts supporting CTA’s petition.

February 2022: CTA withdrew its petition and decided to file this Noncompliance Information Report and to initiate this recall. CTA is not aware of any field complaints in the USA for this condition, property damage or personal injury claims for the entire ContiScoot tire line.

 


26 Affected Products

Tires

BRAND TIRE LINE/SIZE PRODUCTION DATES
CONTINENTAL CONTISCOOT/120/70-13 M/C 53P
CONTINENTAL CONTISCOOT/120/80-14 M/C 58S
CONTINENTAL CONTISCOOT/120/80-16 M/C 60P
CONTINENTAL CONTISCOOT/120/70-12 M/C 51P
CONTINENTAL CONTISCOOT/110/70-16 M/C 52S
CONTINENTAL CONTISCOOT/130/70-16 M/C 61S
CONTINENTAL CONTISCOOT/110/90-13 M/C 56P
CONTINENTAL CONTISCOOT/140/70-15 M/C 69P
CONTINENTAL CONTISCOOT/150/70-13 M/C 64S
CONTINENTAL CONTISCOOT/130/70-13 M/C 63P
CONTINENTAL CONTISCOOT/140/60-13 M/C 63P
CONTINENTAL CONTISCOOT/90/90-14 M/C 52P
CONTINENTAL CONTISCOOT/140/70-14 M/C 68S
CONTINENTAL CONTISCOOT/110/70-13 M/C 48S
CONTINENTAL CONTISCOOT/130/70-12 M/C 62P
CONTINENTAL CONTISCOOT/120/70-15 M/C 56S
CONTINENTAL CONTISCOOT/80/90-14 M/C 40P
CONTINENTAL CONTISCOOT/100/90-14 M/C 57P
CONTINENTAL CONTISCOOT/120/70-14 M/C 55P
CONTINENTAL CONTISCOOT/120/70-12 M/C 58P
CONTINENTAL CONTISCOOT/90/90-14 M/C 46P
CONTINENTAL CONTISCOOT/110/70-12 M/C 47P
CONTINENTAL CONTISCOOT/90/80-16 M/C 51P
CONTINENTAL CONTISCOOT/120/70-16 M/C 57P
CONTINENTAL CONTISCOOT/110/80-14 M/C 59P
CONTINENTAL CONTISCOOT/100/80-16 M/C 50P

 


15 Associated Documents

Recall Acknowledgement

RCAK-22T003-1651.pdf 651.96KB

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Noncompliance Notice 573 Report

RCLRPT-22T003-3124.PDF 229.073KB

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Recall 573 Report – 2/24/2022

RCLRPT-22T003-6889.PDF 229.545KB

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Manufacturer Notices(to Dealers,etc)

RCMN-22T003-5169.pdf 1025.519KB

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22T003 Reimbursement Request Form

RMISC-22T003-4015.pdf 104.394KB

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Recall 573 Report – 3/23/2022

RCLRPT-22T003-9533.PDF 229.497KB

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Owner Notification Letter(Part 577)

RCONL-22T003-9572.pdf 580.152KB

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Manufacturer Notices(to Dealers,etc)

RCMN-22T003-3476.pdf 557.126KB

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Recall Quarterly Report #1, 2022-1

RCLQRT-22T003-5024.PDF 211.137KB

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Recall Quarterly Report #2, 2022-2

RCLQRT-22T003-5911.PDF 211.237KB

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Recall Quarterly Report #3, 2022-3

RCLQRT-22T003-1755.PDF 211.322KB

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Recall Quarterly Report #4, 2022-4

RCLQRT-22T003-9287.PDF 211.428KB

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Recall Quarterly Report #6, 2023-2

RCLQRT-22T003-9684.PDF 211.617KB

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Recall Quarterly Report #5, 2023-1

RCLQRT-22T003-7827.PDF 211.617KB

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Recall Quarterly Report #7, 2023-3

RCLQRT-22T003-8246.PDF 211.834KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22T003&docType=RCL

 


 

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