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January 13, 2022 NHTSA CAMPAIGN NUMBER: 22V010000
Crossmember Mounting Plate May Crack
A cracked crossmember may cause popping or banging noises when turning or driving over rough roads, distracting the driver and increasing the risk of a crash.
NHTSA Campaign Number: 22V010
Manufacturer Seagrave Fire Apparatus, LLC
Components STRUCTURE
Potential Number of Units Affected 409
Summary
Seagrave Fire Apparatus, LLC (Seagrave) is recalling certain 2011-2021 Marauder and Capitol firetrucks. The crossmember mounting plate may crack.
Remedy
Dealers will install a new crossmember, free of charge. Owner notification letters were mailed January 24, 2022. Owners may contact Seagrave customer service at 1-877-777-5360.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
March 1, 2021- Seagrave was notified by a customer about 3 vehicles in their fleet that had cracked crossmembers noted during a routine annual inspection. Seagrave began an investigation that included obtaining and inspecting parts returned from the field as well as analyzing the specific operating conditions and uses to determine the root cause of the failures.
March 23, 2021- Seagrave was notified of 3 additional cracked crossmembers from the same customer after a full fleet inspection was completed as part of the investigation into the report.
July – September 2021 – Seagrave received 4 additional reports of cracked crossmembers unrelated to the original report. This prompted the escalation of the issue into a Seagrave Service and Engineering (SSE) Project for further investigation.
September – November 2021 – The SSE Team initiated an investigation into the reported failures. This investigation included a product history review that identified 1 more failure that was reported in 2018, further defective part analyzation, a part manufacturing process review, and part design verification with Finite Element Analysis (FEA) computer simulations that were used in determining the root cause of the failures as well as to develop and evaluate the potential corrective action.
October-November 2021- The SSE Team developed a new crossmember design to replace the suspect design and submitted them to 3rd party design simulations for validation. Simultaneously, the SSE Team submitted alternative designs for a potential field repair to 3rd party design simulations for validation.
December 2021- Seagrave escalated the issue through its Seagrave Product Safety Committee process.
January 6, 2022 – Based upon the results of the investigation, the Seagrave Product Safety Committee decided to conduct a safety campaign to address this condition. To date, there have been no reports of a crash caused by this condition.
22 Affected Products
Vehicles
MAKE | MODEL | YEAR |
SEAGRAVE | CAPITAL | 2011-2021 |
SEAGRAVE | MARAUDER | 2011-2021 |
10 Associated Documents
Recall 573 Report – 01/19/2022
RCLRPT-22V010-5208.PDF 216.73KB
Defect Notice 573 Report
RCLRPT-22V010-3724.PDF 216.57KB
Recall Acknowledgement
RCAK-22V010-4517.pdf 645.423KB
Miscellaneous Document
RMISC-22V010-0222.pdf 13.783KB
Recall Quarterly Report #1, 2022-1
RCLQRT-22V010-1529.PDF 239.329KB
Manufacturer Notices(to Dealers,etc)
RCMN-22V010-1711.pdf 127.426KB
Recall Quarterly Report #2, 2022-2
RCLQRT-22V010-7982.PDF 211.234KB
Recall Quarterly Report #3, 2022-3
RCLQRT-22V010-6835.PDF 211.314KB
Recall Quarterly Report #4, 2022-4
RCLQRT-22V010-2253.PDF 211.415KB
Owner Notification Letter(Part 577)
RCONL-22V010-7938.pdf 137.571KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V010&docType=RCL
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SEOCONTENT-START
March 14th, 2022 Delivered via USPS IMPORTANT SAFETY RECALL NOTICE Customer Address RE: Seagrave Fire Apparatus, LLC. Dated January 13, 2022 – NHTSA File 22V-010 Dear Customer Name, This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Seagrave Fire Apparatus, LLC (“Seagrave”), has determined that a potential safety defect exists in certain Capitol and Marauder model firetrucks, manufactured by Seagrave between December 2011 through December 2022. Description of Defect Seagrave is conducting this recall to address an issue whereby the crossmember behind the transmission may fatigue and possibly crack, potentially creating noises that could distract the driver, increasing the risk of a crash. Seagrave has determined that the root cause of this condition was due to the design of the crossmember. The condition is dependent on the driving conditions of each specific vehicle and may not be present on all suspected vehicles, but the condition has the potential to occur in the entire recall population. The Seagrave vehicles listed below are suspect of containing the recalled condition described above. Please make an appointment at your earliest convenience with your local Seagrave service facility to perform the needed remedy. The remedy repair will take approximately (5) hours and be performed at no cost to you. Sales Order Number Vehicle Identification Number Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. We regret any inconvenience this action may cause you. However, we are concerned about your safety. If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, D.C. 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. Please feel free to call Nick Kahl at 715-823-2141 extension 1910 or email service@seagrave.com for additional information, questions, or concerns. Sincerely, Ulisses Parmeziani President & CEO CC: Dealer 105 E 12th St • Clintonville, WI 54929 PHONE: 715-823-2141 • FAX: 715-823-5769 Main Office/Purchasing FAX: 715-823-5767 Parts and Service seagrave.com
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March 14th, 2022 Delivered via USPS IMPORTANT SAFETY RECALL NOTICE Customer Address RE: Seagrave Fire Apparatus, LLC. Dated January 13, 2022 – NHTSA File 22V-010 Dear Customer Name, This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Seagrave Fire Apparatus, LLC (“Seagrave”), has determined that a potential safety defect exists in certain Capitol and Marauder model firetrucks, manufactured by Seagrave between December 2011 through December 2022. Description of Defect Seagrave is conducting this recall to address an issue whereby the crossmember behind the transmission may fatigue and possibly crack, potentially creating noises that could distract the driver, increasing the risk of a crash. Seagrave has determined that the root cause of this condition was due to the design of the crossmember. The condition is dependent on the driving conditions of each specific vehicle and may not be present on all suspected vehicles, but the condition has the potential to occur in the entire recall population. The Seagrave vehicles listed below are suspect of containing the recalled condition described above. Please make an appointment at your earliest convenience with your local Seagrave service facility to perform the needed remedy. The remedy repair will take approximately (5) hours and be performed at no cost to you. Sales Order Number Vehicle Identification Number Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. We regret any inconvenience this action may cause you. However, we are concerned about your safety. If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, D.C. 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. Please feel free to call Nick Kahl at 715-823-2141 extension 1910 or email service@seagrave.com for additional information, questions, or concerns. Sincerely, Ulisses Parmeziani President & CEO CC: Dealer 105 E 12th St • Clintonville, WI 54929 PHONE: 715-823-2141 • FAX: 715-823-5769 Main Office/Purchasing FAX: 715-823-5767 Parts and Service seagrave.com
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-010 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Seagrave Fire Apparatus, LLC Submission Date : JAN 19, 2022 NHTSA Recall No. : 22V-010 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Seagrave Fire Apparatus, LLC Address : 105 East 12th Street Clintonville WI 54929 Company phone : 715-823-2141 Population : Number of potentially involved : 409 Estimated percentage with defect : 10 % Vehicle Information : Vehicle 1 : 2011-2021 Seagrave Maurauder/Capitol Vehicle Type : Body Style : Power Train : NR Descriptive Information : Certain Seagrave Capitol and Marauder Vehicles built with a similar design for the frame crossmember that is located behind the transmission. The trucks produced during the subject timeframe that are not involved in this recall do not contain this crossmember design. Production Dates : DEC 01, 2011 – DEC 31, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Under certain extreme conditions, the mounting plate of the crossmember may fatigue and eventually crack. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : The presence of cracking in this crossmember may lead to popping or banging noises when turning or driving over rough roads. These noises could potentially startle or distract the vehicles driver and jeopardize the safe operation of the vehicle. Description of the Cause : The potential defect is caused by repeated high intensity shocks being induced into a single front tire, such as when hitting potholes or road curbing at higher speeds. This motion can cause the crossmember to be subject to higher tension loads than it was originally designed Identification of Any Warning Light popping or creaking noises may be noticed during turns or when driving over rough roads. These noises could eventually get louder creating a driving Part 573 Safety Recall Report 22V-010 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 that can Occur : distraction. Involved Components : Component Name 1 : Frame Crossmember Component Description : Frame Crossmember Behind Transmission Component Part Number : E1442501 Component Name 2 : Frame Crossmember Component Description : Frame Crossmember Behind Transmission Component Part Number : E1492721 Component Name 3 : Frame Crossmember Component Description : Frame Crossmember Behind Transmission Component Part Number : E1443006 Component Name 4 : Frame Crossmember Component Description : Frame Crossmember Behind Transmission Component Part Number : E1451872 Component Name 5 : Frame Crossmember Component Description : Frame Crossmember Behind Transmission Component Part Number : E1451660 Component Name 6 : Frame Crossmember Component Description : Frame Crossmember Behind Transmission Component Part Number : E1460471 Part 573 Safety Recall Report 22V-010 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 7 : Frame Crossmember Component Description : Frame Crossmember Behind Transmission Component Part Number : E1478040 Component Name 8 : Frame Crossmember Component Description : Frame Crossmember Behind Transmission Component Part Number : E1484007 Component Name 9 : Frame Crossmember Component Description : Frame Crossmember Behind Transmission Component Part Number : E1464487 Component Name 10 : Frame Crossmember Component Description : Frame Crossmember Behind Transmission Component Part Number : E1461361 Component Name 11 : Frame Crossmember Component Description : Frame Crossmember Behind Transmission Component Part Number : E146541 Component Name 12 : Frame Crossmember Component Description : Frame Crossmember Behind Transmission Component Part Number : E1454374 Component Name 13 : Frame Crossmember Component Description : Frame Crossmember Behind Transmission Component Part Number : E1451873 Part 573 Safety Recall Report 22V-010 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 14 : Frame Crossmember Component Description : Frame Crossmember Behind Transmission Component Part Number : E1487848 Component Name 15 : Frame Crossmember Component Description : Frame Crossmember Behind Transmission Component Part Number : E1494069 Component Name 16 : Frame Crossmember Component Description : Frame Crossmember Behind Transmission Component Part Number : E1492727 Supplier Identification : Component Manufacturer Name : Seagrave Address : 105 E. 12th Street Clintonville Wisconsin 54929 Country : United States Chronology : March 1, 2021- Seagrave was notified by a customer about 3 vehicles in their fleet that had cracked crossmembers noted during a routine annual inspection. Seagrave began an investigation that included obtaining and inspecting parts returned from the field as well as analyzing the specific operating conditions and uses to determine the root cause of the failures. March 23, 2021- Seagrave was notified of 3 additional cracked crossmembers from the same customer after a full fleet inspection was completed as part of the investigation into the report. July – September 2021 – Seagrave received 4 additional reports of cracked crossmembers unrelated to the original report. This prompted the escalation of the issue into a Seagrave Service and Engineering (SSE) Project for further investigation. September – November 2021 – The SSE Team initiated an investigation into the reported failures. This investigation included a product history review that identified 1 more failure that was reported in 2018, further defective part analyzation, a part manufacturing process review, and part design verification with Finite Element Analysis (FEA) computer simulations that were used in determining the root cause of the failures as well as to develop and evaluate the potential corrective action. October-November 2021- The SSE Team developed a new crossmember design to replace the suspect design and submitted them to 3rd party design simulations for validation. Simultaneously, the SSE Part 573 Safety Recall Report 22V-010 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Team submitted alternative designs for a potential field repair to 3rd party design simulations for validation. December 2021- Seagrave escalated the issue through its Seagrave Product Safety Committee process. January 6, 2022 – Based upon the results of the investigation, the Seagrave Product Safety Committee decided to conduct a safety campaign to address this condition. To date, there have been no reports of a crash caused by this condition. Description of Remedy : Description of Remedy Program : The affected vehicles will have the suspect crossmember removed and a modified crossmember installed. The total repair time is estimated at 5 hours. Dealers will submit a repair reimbursement claim to Service@Seagrave.com and Seagrave Fire Apparatus will ship all necessary parts and pay the Dealer directly for labor charges. If any owners have paid for this repair prior to notification, owners can submit for a reimbursement of the cost of the repair to Service@Seagrave.com for review. How Remedy Component Differs from Recalled Component : The remedy crossmember is made with thicker end plates and strategically located gusseting that eliminates the high stress area that was found during the FEA computer modelling that was conducted during the investigation. Identify How/When Recall Condition was Corrected in Production : In December 2021 the updated crossmember designs were implemented into production. Recall Schedule : Description of Recall Schedule : Seagrave will send out Owner and Dealer Notifications no later then 03/14/2022. Planned Dealer Notification Date : MAR 14, 2022 – MAR 14, 2022 Planned Owner Notification Date : MAR 14, 2022 – MAR 14, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-010 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Seagrave Fire Apparatus, LLC Submission Date : JAN 13, 2022 NHTSA Recall No. : 22V-010 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Seagrave Fire Apparatus, LLC Address : 105 East 12th Street Clintonville WI 54929 Company phone : 715-823-2141 Population : Number of potentially involved : 409 Estimated percentage with defect : 10 % Vehicle Information : Vehicle 1 : 2011-2021 Seagrave Maurauder/Capitol Vehicle Type : Body Style : Power Train : NR Descriptive Information : Certain Seagrave Capitol and Marauder Vehicles built with a similar design for the frame crossmember that is located behind the transmission. The trucks produced during the subject timeframe that are not involved in this recall do not contain this crossmember design. Production Dates : DEC 01, 2011 – DEC 31, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Under certain extreme conditions, the mounting plate of the crossmember may fatigue and eventually crack. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : The presence of cracking in this crossmember may lead to popping or banging noises when turning or driving over rough roads. These noises could potentially startle or distract the vehicles driver and jeopardize the safe operation of the vehicle. Description of the Cause : The potential defect is caused by repeated high intensity shocks being induced into a single front tire, such as when hitting potholes or road curbing at higher speeds. This motion can cause the crossmember to be subject to higher tension loads than it was originally designed Identification of Any Warning Light popping or creaking noises may be noticed during turns or when driving over rough roads. These noises could eventually get louder creating a driving Part 573 Safety Recall Report 22V-010 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 that can Occur : distraction. Involved Components : Component Name 1 : Frame Crossmember Component Description : Frame Crossmember Behind Transmission Component Part Number : E1442501 Component Name 2 : Frame Crossmember Component Description : Frame Crossmember Behind Transmission Component Part Number : E1492721 Component Name 3 : Frame Crossmember Component Description : Frame Crossmember Behind Transmission Component Part Number : E1443006 Component Name 4 : Frame Crossmember Component Description : Frame Crossmember Behind Transmission Component Part Number : E1451872 Component Name 5 : Frame Crossmember Component Description : Frame Crossmember Behind Transmission Component Part Number : E1451660 Component Name 6 : Frame Crossmember Component Description : Frame Crossmember Behind Transmission Component Part Number : E1460471 Part 573 Safety Recall Report 22V-010 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 7 : Frame Crossmember Component Description : Frame Crossmember Behind Transmission Component Part Number : E1478040 Component Name 8 : Frame Crossmember Component Description : Frame Crossmember Behind Transmission Component Part Number : E1484007 Component Name 9 : Frame Crossmember Component Description : Frame Crossmember Behind Transmission Component Part Number : E1464487 Component Name 10 : Frame Crossmember Component Description : Frame Crossmember Behind Transmission Component Part Number : E1461361 Component Name 11 : Frame Crossmember Component Description : Frame Crossmember Behind Transmission Component Part Number : E146541 Component Name 12 : Frame Crossmember Component Description : Frame Crossmember Behind Transmission Component Part Number : E1454374 Component Name 13 : Frame Crossmember Component Description : Frame Crossmember Behind Transmission Component Part Number : E1451873 Part 573 Safety Recall Report 22V-010 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 14 : Frame Crossmember Component Description : Frame Crossmember Behind Transmission Component Part Number : E1487848 Component Name 15 : Frame Crossmember Component Description : Frame Crossmember Behind Transmission Component Part Number : E1494069 Component Name 16 : Frame Crossmember Component Description : Frame Crossmember Behind Transmission Component Part Number : E1492727 Supplier Identification : Component Manufacturer Name : Seagrave Address : 105 E. 12th Street Clintonville Wisconsin 54929 Country : United States Chronology : March 1, 2021- Seagrave was notified by a customer about 3 vehicles in their fleet that had cracked crossmembers noted during a routine annual inspection. Seagrave began an investigation that included obtaining and inspecting parts returned from the field as well as analyzing the specific operating conditions and uses to determine the root cause of the failures. March 23, 2021- Seagrave was notified of 3 additional cracked crossmembers from the same customer after a full fleet inspection was completed as part of the investigation into the report. July – September 2021 – Seagrave received 4 additional reports of cracked crossmembers unrelated to the original report. This prompted the escalation of the issue into a Seagrave Service and Engineering (SSE) Project for further investigation. September – November 2021 – The SSE Team initiated an investigation into the reported failures. This investigation included a product history review that identified 1 more failure that was reported in 2018, further defective part analyzation, a part manufacturing process review, and part design verification with Finite Element Analysis (FEA) computer simulations that were used in determining the root cause of the failures as well as to develop and evaluate the potential corrective action. October-November 2021- The SSE Team developed a new crossmember design to replace the suspect design and submitted them to 3rd party design simulations for validation. Simultaneously, the SSE Part 573 Safety Recall Report 22V-010 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Team submitted alternative designs for a potential field repair to 3rd party design simulations for validation. December 2021- Seagrave escalated the issue through its Seagrave Product Safety Committee process. January 6, 2022 – Based upon the results of the investigation, the Seagrave Product Safety Committee decided to conduct a safety campaign to address this condition. To date, there have been no reports of a crash caused by this condition. Description of Remedy : Description of Remedy Program : The affected vehicles will have the suspect crossmember removed and a modified crossmember installed. The total repair time is estimated at 5 hours. How Remedy Component Differs from Recalled Component : The remedy crossmember is made with thicker end plates and strategically located gusseting that eliminates the high stress area that was found during the FEA computer modelling that was conducted during the investigation. Identify How/When Recall Condition was Corrected in Production : In December 2021 the updated crossmember designs were implemented into production. Recall Schedule : Description of Recall Schedule : Seagrave will send out Owner and Dealer Notifications no later then 03/14/2022. Planned Dealer Notification Date : MAR 14, 2022 – MAR 14, 2022 Planned Owner Notification Date : MAR 14, 2022 – MAR 14, 2022 * NR – Not Reported
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