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January 14, 2022 NHTSA CAMPAIGN NUMBER: 22V012000
Incorrect Rim Information on Label/FMVSS 120
The vehicle operator may install incorrect replacement tires that do not fix properly on the rim, increasing the risk of a crash.
NHTSA Campaign Number: 22V012
Manufacturer Forest River, Inc.
Components TIRES, EQUIPMENT
Potential Number of Units Affected 82
Summary
Forest River, Inc. (Forest River) is recalling certain 2022 Cherokee Toy Hauler vehicles. The Tire and Loading Information placard label may indicate incorrect rim information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 120, “Wheels and Rims-Other Than Passenger Cars” and 567, “Certification.”
Remedy
Forest River will mail a replacement Tire and Loading Information placard, free of charge. Owner notification letters are expected to be mailed February 23, 2022. Owners may contact Forest River customer service at 1-260-499-2100. Forest River’s number for this recall is 73-1457.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Dear Forest River Customer:
This notice is sent to you in accordance with the requirements of Canada’s Motor Vehicle Safety Act and in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest River has decided that a noncompliance, which relates to the motor vehicle safety, exists in certain 2022 Cherokee Toy Hauler recreational vehicles. The vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, “Tire and Rim Selection” and 49 CFR Part 567 “Certification” Additionally, this non-compliance fails to meet the requirements of Canadian Motor Vehicle Safety Regulations; Part 120 “Tire and Rim Selection”. This is to inform you that your vehicle may be non-compliant with the requirements of the Motor Vehicle Safety Regulations and that the non-compliance could affect the safety of a person.
WHAT IS THE DEFECT/NONCOMPLIANCE?
The Federal Placard had the incorrect rim designated as 16X6J whereas the rim should be designated as 16X7J.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
A tire may not seat at the bead if the consumer installs a 16x6J wheel, increasing the risk of a crash.
WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?
The replacement labels for this recall is included with this notification. Forest River has notified dealerships of this recall and have provided them with remedy instructions to install these Federal Placards if you are uncomfortable installing them yourself. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.
WHAT SHOULD YOU DO?
Federal Placard Installation:
➢ The labels are located on the road side of the unit, low on the sidewall or on the upper deck on the same side and on the entry door.
➢ Wipe off the labels with isopropyl alcohol.
➢ Match the labels and carefully place the new labels directly on top of the old labels
If you are not comfortable with installing these labels:
Please contact your dealer immediately and request a service appointment to schedule the free remedy. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy.
You may also visit www.forestriverinc.com for dealer locations.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is .10 However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this defect you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this recall.
Please send a copy of the service invoice to the following address:
Cherokee
Forest River, Inc.
Attn: WARRANTY MANAGER
1500 N Detroit St.
Lagrange, IN 46761
Chronology :
During a routine Corporate Quality Control inspection of the manufacturing plant on January 11, 2022, it was discovered that the Federal Placard had the incorrect rim designated as 16X6J whereas the rim should be designated as 16X7J.
On January 14, 2022 Forest Rivers Corporate Recall Committee voted to recall.
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
FOREST RIVER | CHEROKEE | 2022 |
6 Associated Documents
Recall Acknowledgement
RCAK-22V012-1881.pdf 688.818KB
Noncompliance Notice 573 Report
RCLRPT-22V012-2852.PDF 214.797KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V012-9266.pdf 193.324KB
Remedy Instructions and TSB
RCRIT-22V012-6334.pdf 3544.879KB
Manufacturer Notices(to Dealers,etc)
RCMN-22V012-7167.pdf 211.171KB
Recall Quarterly Report #1, 2022-1
RCLQRT-22V012-0141.PDF 211.126KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V012&docType=RCL
- Set of 4 New Premium Radial Trailer Tires 225/75R15 10PR, Brand: FREE COUNTRY
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- Tire only, Rim not included
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- Bolt Configuration: 5 Lug 4.5" Center - See diagram for fitment
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- Tire Size: 175/80D13 Load Range: C
- Tire Weight Rating: 1360 Lbs. Max. Pressure: 50 PSI
- Bolt Configuration: 5 Lug 4.5" Center - See diagram for fitment
- Top Quality Tire - 2 year limited warranty with free roadside assistance
- Reinforced square shoulder tread for optimum road contact, with variable tread pitch for reduced road noise
- Treadlife: N/A
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- Car Type: Trailer
- Load Range G, 14-Ply Rated, 14-PR
Last update on 2024-03-13 / Affiliate links / Images from Amazon Product Advertising API
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SEOCONTENT-START
IMPORTANT SAFETY RECALL Page 1 of 2 2/8/2022 This Notice applies to your vehicle VIN listed above. Dear Forest River Customer: This notice is sent to you in accordance with the requirements of Canada’s Motor Vehicle Safety Act and in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest River has decided that a noncompliance, which relates to the motor vehicle safety, exists in certain 2022 Cherokee Toy Hauler recreational vehicles. The vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, “Tire and Rim Selection” and 49 CFR Part 567 “Certification” Additionally, this non-compliance fails to meet the requirements of Canadian Motor Vehicle Safety Regulations; Part 120 “Tire and Rim Selection”. This is to inform you that your vehicle may be non-compliant with the requirements of the Motor Vehicle Safety Regulations and that the non-compliance could affect the safety of a person. WHAT IS THE DEFECT/NONCOMPLIANCE? The Federal Placard had the incorrect rim designated as 16X6J whereas the rim should be designated as 16X7J. EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL. A tire may not seat at the bead if the consumer installs a 16x6J wheel, increasing the risk of a crash. WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO? The replacement labels for this recall is included with this notification. Forest River has notified dealerships of this recall and have provided them with remedy instructions to install these Federal Placards if you are uncomfortable installing them yourself. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number. WHAT SHOULD YOU DO? Federal Placard Installation: The labels are located on the road side of the unit, low on the sidewall or on the upper deck on the same side and on the entry door. Wipe off the labels with isopropyl alcohol. Match the labels and carefully place the new labels directly on top of the old labels If you are not comfortable with installing these labels: Please contact your dealer immediately and request a service appointment to schedule the free remedy. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy. You may also visit www.forestriverinc.com for dealer locations. HOW LONG WILL THE REMEDY PROCESS TAKE? The estimated time of repair is .10 However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule. DEPARTMENT OF COMPLIANCE VEHICLE SAFETY AND RECALL MANAGEMENT BUILDING 11 423 N MAIN ST MIDDLEBURY, INDIANA 46540-9218 NHTSA RECALL: 22V012 CANADA RECALL: N/A FR ID# 73-1457 <<VIN>> <<OWNER NAME/DEALERNAME>> <<ADDRESS>> <<CITY>>, <<ST>> <<ZIP-XXX>> O Integrity O Safety O Quality O Customer Service IMPORTANT SAFETY RECALL Page 2 of 2 WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION? If you have already paid for a repair that is within the scope of this defect you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this recall. Please send a copy of the service invoice to the following address: Cherokee Forest River, Inc. Attn: WARRANTY MANAGER 1500 N Detroit St. Lagrange, IN 46761 What if you no longer own this vehicle? If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner within 10 working days of receiving this notice. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner. PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS. MAY FOREST RIVER ASSIST YOU FURTHER? If you have difficulties getting your vehicle repaired, please contact your Forest River Representative listed below: CONTACT PHONE CUSTOMER SERVICE (260) 499-2100 If you are still having difficulty getting your vehicle repaired in a reasonable amount of time or without change, you may write to the following address: US Owners Please Contact: Administrator National Highway Traffic Safety Administration 1200 New Jersey Ave, S.E. Washington, D.C. 20590 Or you may call the toll free Vehicle Safety Hotline at 1-888-327-4236 or (TTY: 1-800-424-9153). Or visit www.NHTSA.gov and search; Recall ID: 22V012 Sincerely, Cherie Schmucker Forest River, Inc. Office Manager Office of Corporate Compliance
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IMPORTANT SAFETY RECALL Page 1 of 2 2/8/2022 Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B “It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.” –Forest River motorized and towable products are contained in this section- CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5 Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantial penalties apply to violations of this law. This notice is being sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This notice is sent to you in accordance with the requirements of Canada’s Motor Vehicle Safety Act and in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest River has decided that a noncompliance, which relates to the motor vehicle safety, exists in certain 2022 Cherokee Toy Hauler recreational vehicles. Failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, “Tire and Rim Selection” and 49 CFR Part 567 “Certification” Additionally, this non-compliance fails to meet the requirements of Canadian Motor Vehicle Safety Regulations; Part 120 “Tire and Rim Selection”. This is to inform you that your vehicle may be non-compliant with the requirements of the Motor Vehicle Safety Regulations and that the non-compliance could affect the safety of a person. The identified VIN referenced in the attached document(s). The designated Date range of production is 11/18/2021 through 1/11/2022 DEFECT/NONCOMPLIANCE: The Federal Placard had the incorrect rim designated as 16X6J whereas the rim should be designated as 16X7J. EVALUATION OF RISK: A tire may not seat at the bead if the consumer installs a 16x6J wheel, increasing the risk of a crash. SERVICE PROCEDURE: Dealership Service Department Service procedures for addressing the new federal placard are included with this notification, as well as the corrected Federal Placard to be installed. Federal Placard Installation: The labels are located on the road side of the unit, low on the sidewall or on the upper deck on the same side and on the entry door; Wipe off the labels with isopropyl alcohol; Match the labels and carefully place the new labels directly on top of the old labels DEALER REPAIR CODES: Dealer Connect UNITED STATES CANADA REPAIR CODE DESCRIPTION ALLOWABLE HOUR(S) 22V012 N/A RC-002-01-00-004145 REPLACE FEDERAL PLACARD .10 HRS DEPARTMENT OF COMPLIANCE VEHICLE SAFETY AND RECALL MANAGEMENT BUILDING 11 423 N MAIN ST MIDDLEBURY, INDIANA 46540-9218 NHTSA RECALL: 22V012 CANADA RECALL: N/A FR ID: 73-1457 <<DEALERNAME>> <<ADDRESS>> <<CITY>>, <<ST>> <<ZIP-XXX>> O Integrity O Safety O Quality O Customer Service IMPORTANT SAFETY RECALL Page 2 of 2 HELPFUL CONTACT INFORMATION: CONTACT PHONE CUSTOMER SERVICE (260) 499-2100 The Recall shall be considered the utmost priority to remedy the 2022 Cherokee Toy Hauler in question. The retail consumer shall not be charged any amount of monies for remedy to their 2022 Cherokee Toy Hauler listed under this Recall. If your dealership has already performed the remedy to 2022 Cherokee Toy Hauler, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). If the remedy needs to be performed on an out of warranty 2022 Cherokee Toy Hauler in which the VIN falls under as stated in the identified VIN listing, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). Notice: In no manner shall a Forest River Product Owner or Coachmen Product Owner be charged any fee(s) for scheduling, conduction or completion of the recall. Additionally, all dealership(s) that are Forest River and/or Coachmen dealership(s) are Federally Mandated to perform the recall once presented with this recall whether by the Owner or Dealership receipt of this letter, without denial of service to the Owner. Lastly, denial of a remedy for this recall is a Federal Violation punishable by law resulting substantial fines and/or civil penalties. Federal Regulation requires that any lessor receiving this Recall must forward a copy of this notice to the lessee within ten days. If your dealership no longer owns this vehicle, please inform the Warranty Manager of the product listed above of the change of ownership.
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-012 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Forest River, Inc. Submission Date : JAN 14, 2022 NHTSA Recall No. : 22V-012 Manufacturer Recall No. : 73-1457 Manufacturer Information : Manufacturer Name : Forest River, Inc. Address : 55470 CR 1 P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440 Population : Number of potentially involved : 82 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Forest River Inc. Cherokee Toy Hauler Recreational Vehicles Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : Using purchasing and manufacturing records, the plant was able to determine when the substitution tires and rim combinations were used by manufacturing on two particular models of vehicles. 2022 CHEROKEE TOY HAULER CKF325PACK13 33 2022 CHEROKEE TOY HAULER CKF355PACK14 49 Grand Total 82 Production Dates : NOV 18, 2021 – JAN 11, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : The Federal Placard had the incorrect rim designated as 16X6J whereas the rim should be designated as 16X7J. FMVSS 1 : 120 – Wheels and rims- other than passenger cars FMVSS 2 : 567 – Certification Description of the Safety Risk : A tire may not seat at the bead if the consumer purchases a 16x6J wheel, increasing the risk of a crash. Description of the Cause : Clerical Error Identification of Any Warning that can Occur : None Involved Components : Part 573 Safety Recall Report 22V-012 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Federal Placard Component Description : Federal Placard Component Part Number : N/A Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : During a routine Corporate Quality Control inspection of the manufacturing plant on January 11, 2022, it was discovered that the Federal Placard had the incorrect rim designated as 16X6J whereas the rim should be designated as 16X7J. On January 14, 2022 Forest Rivers Corporate Recall Committee voted to recall. Part 573 Safety Recall Report 22V-012 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Forest River has notified dealerships of this recall and have provided them with remedy instructions to install these Federal Placards if you are uncomfortable installing them yourself. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number. If you are not comfortable with installing these labels: Please contact your dealer immediately and request a service appointment to schedule the free remedy. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy. You may also visit www.forestriverinc.com for dealer locations. What is the Forest River Customer Service Phone Number? 260-499-2100 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: Cherokee Forest River, Inc. Attn: WARRANTY MANAGER 1500 N Detroit St. Lagrange, IN 46761 How Remedy Component Differs from Recalled Component : The Federal Placard will now have the correct rim size of 16X7. Identify How/When Recall Condition was Corrected in Production : The week of January 10, 2022 the rim size was changed to reflect the correct rim size of 16×7. Recall Schedule : Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out Part 573 Safety Recall Report 22V-012 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 as soon as NHTSA provides any correction(s) and an Acknowledgement Letter. Planned Dealer Notification Date : FEB 23, 2022 – FEB 23, 2022 Planned Owner Notification Date : FEB 23, 2022 – FEB 23, 2022 * NR – Not Reported
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