FL912 Damaged Valve Stem May Cause Loss of Tire Pressure – 2017-2023 Freightliner Custom Chass

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November 23, 2021 NHTSA CAMPAIGN NUMBER: 21V921000

Damaged Valve Stem May Cause Loss of Tire Pressure

Damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.

 

NHTSA Campaign Number: 21V921

Manufacturer Daimler Trucks North America, LLC

Components TIRES

Potential Number of Units Affected 18,808

 

Summary

Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2019 Freightliner Custom Chass XCL, 2017-2022 XCM, XCS, 2017-2023 MC, XCR, 2018-2019 XBR, 2018-2020 XBS, 2018-2022 MBC, MT55, S2C, S2G, S2RV vehicles. The tire valve stem extension for the inner wheel may come into contact with the outer wheel rim opening and become damaged.

 

Remedy

Dealers will remove the inner valve stem extensions and stabilizers, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA’s number for this recall is FL912. Note: This recall supersedes and expands recall 20V-529 (FL-861). Vehicles previously repaired under 20V-529 will need to have the new remedy completed under this recall.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check for Daimler Trucks North America Recalls

 


January 2022
FL912AB
NHTSA #21V-921

Subject: FCCC Motorhome Valve Stem Stabilizers

Models Affected: Specific model years 2017-2023 FCCC MBC, MC, MT55, S2C, S2G, S2RV, XBR, XBS, XCL, XCM, XCR, and XCS chassis manufactured February 20, 2017, through November 18, 2021, and equipped with a valve stem extension and stabilizer configured with a specific tire valve stem and wheel combination.

 

General Information

Daimler Trucks North America LLC (DTNA), on behalf of its wholly owned subsidiary, Freightliner Custom Chassis Corporation, has decided that a defect that relates to motor vehicle safety exists on the vehicles mentioned above.

Certain chassis may have been built with the tire valve stem extension for the inner wheel contacting the outer wheel rim opening, potentially damaging the valve stem resulting in a loss of air pressure in the inner tire. A loss of air pressure in the inner tire on a motorhome with a single drive axle may overload the outer tire and increase the risk of a crash.

The inner valve stem extension and stabilizer will be removed.

There are approximately 18,500 vehicles involved in this campaign.

 

Additional Repairs

Dealers must complete all outstanding Recall and Field Service campaigns prior to the sale or delivery of a vehicle. A Dealer will be liable for any progressive damage that results from its failure to complete campaigns before sale or delivery of a vehicle.

Owners may be liable for any progressive damage that results from failure to complete campaigns within a reasonable time after receiving notification.

 

Work Instructions

Please refer to the attached work instructions. Prior to performing the campaign, check the vehicle for a completion sticker (Form WAR260).

 

Replacement Parts

Replacement parts are now available and can be obtained by ordering the kit and/or part number(s) listed below from your facing Parts Distribution Center.

If our records show your dealership has ordered any vehicle(s) involved in campaign number FL912, a list of the customers and vehicle identification numbers will be available on DTNAConnect. Please refer to this list when ordering parts for this recall.

Table 1 – Replacement Parts for FL912

Campaign Number Kit Number Part Description Part Number Qty. per Kit
FL912A 25-FL912-000 BLANK COMPLETION STICKER WAR260 1 ea

 

Inner Wheel Valve Stem Extention and Stabilizer Removal and Valve Stem Cap Replacement

1. Inspect the base label (Form WAR259) for a campaign completion sticker for FL912 (Form WAR261). If a sticker is present for FL912, no work is needed. If there is no sticker, proceed with the steps below.

2. Remove and discard the rear inner wheel valve stem extensions. See Fig. 1.

 

3. Remove and discard the rear inner wheel valve stem extension stabilizers. See Fig. 1.

4. Install the valve stem cap MYI 21 534 on the rear inner wheel valve stems. See Fig. 2.

 

5. Clean a spot on the base label (Form WAR259) and attach a campaign completion sticker for FL912 (Form WAR261) indicating this work has been completed.

 


Chronology :

In September of 2021, DTNA received two Vehicle Owner Questionnaires (VOQs) from customers complaining of valve stem(s) continuing to make contact with the outer wheel hand hole after having recall 20V529 (DTNA # FL861) performed. At the time of the original recall, based upon the information available at the time, DTNA reasonably believed its original defect remedy to be adequate. Based upon the more recent information, however, DTNA promptly opened an investigation and began reviewing the information from these VOQs.

In late September, DTNA received an additional VOQ with a similar complaint with additional information that caused the scope of the investigation to widen. In October of 2021, DTNA received an additional VOQ and continued investigating.

In November of 2021, DTNA reviewed Customer and dealer complaint tickets and discovered possible instances where the previous recall remedy may not have been completely effective. In mid-November, out of an abundance of caution, DTNA decided to conduct a recall to institute a different remedy.

In February 2022, DTNA discovered a claim from a dealer who may have reinstalled suspect components from vehicles that were remedied with the recall fix prior to release from the factory. After investigating the issue, it was discovered that the aftermarket parts system did not reflect the correct, remedied condition of the affected vehicles. Out of an abundance of caution, DTNA expanded the population to include units updated prior to shipping from the factory for increased visibility on units updated at the factory, to take steps intended to prevent vehicles from reverting to the pre-remedied state.

On February 28, 2022,DTNA received information from the field where certain vehicles included in the recall, do not have the suspect parts. DTNA began investigating this information and discovered… Continued on uploaded submission.

 


59 Affected Products

Vehicles

MAKE MODEL YEAR
FCCC MBC 2018-2022
FCCC MC 2017-2023
FCCC MT55 2018-2022
FCCC S2C 2018-2022
FCCC S2G 2018-2022
FCCC S2RV 2018-2022
FCCC XBR 2018-2019
FCCC XBS 2018-2020
FCCC XCL 2017-2019
FCCC XCM 2017-2022
FCCC XCR 2017-2023
FCCC XCS 2017-2022

 


14 Associated Documents

Miscellaneous Document

RMISC-21V921-1338.pdf 746.806KB

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Recall Acknowledgement

RCAK-21V921-4813.pdf 645.414KB

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Defect Notice 573 Report

RCLRPT-21V921-2664.PDF 219.644KB

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Manufacturer Notices(to Dealers,etc)

RCMN-21V921-8471.pdf 121.949KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-21V921-2925.pdf 145.188KB

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Manufacturer Notices(to Dealers,etc)

RCMN-21V921-8095.pdf 395.449KB

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Miscellaneous Document

RMISC-21V921-4995.pdf 746.333KB

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Manufacturer Notices(to Dealers,etc)

RCMN-21V921-7330.pdf 658.32KB

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Recall 573 Report – February 9, 2022

RCLRPT-21V921-7725.PDF 219.947KB

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Miscellaneous Document- AMENDED 573 Defect Information Report

RMISC-21V921-9272.pdf 739.796KB

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Recall 573 Report- 03/03/2022

RCLRPT-21V921-6131.PDF 219.004KB

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Recall Quarterly Report #1, 2022-1

RCLQRT-21V921-3092.PDF 211.161KB

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Recall Quarterly Report #2, 2022-2

RCLQRT-21V921-9360.PDF 211.265KB

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Recall Quarterly Report #3, 2022-3

RCLQRT-21V921-4690.PDF 211.347KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V921&docType=RCL

 


 

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