“This site contains affiliate links for which OEMDTC may be compensated” |
November 23, 2021 NHTSA CAMPAIGN NUMBER: 21V921000
Damaged Valve Stem May Cause Loss of Tire Pressure
Damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
NHTSA Campaign Number: 21V921
Manufacturer Daimler Trucks North America, LLC
Components TIRES
Potential Number of Units Affected 18,808
Summary
Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2019 Freightliner Custom Chass XCL, 2017-2022 XCM, XCS, 2017-2023 MC, XCR, 2018-2019 XBR, 2018-2020 XBS, 2018-2022 MBC, MT55, S2C, S2G, S2RV vehicles. The tire valve stem extension for the inner wheel may come into contact with the outer wheel rim opening and become damaged.
Remedy
Dealers will remove the inner valve stem extensions and stabilizers, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA’s number for this recall is FL912. Note: This recall supersedes and expands recall 20V-529 (FL-861). Vehicles previously repaired under 20V-529 will need to have the new remedy completed under this recall.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check for Daimler Trucks North America Recalls
January 2022
FL912AB
NHTSA #21V-921
Subject: FCCC Motorhome Valve Stem Stabilizers
Models Affected: Specific model years 2017-2023 FCCC MBC, MC, MT55, S2C, S2G, S2RV, XBR, XBS, XCL, XCM, XCR, and XCS chassis manufactured February 20, 2017, through November 18, 2021, and equipped with a valve stem extension and stabilizer configured with a specific tire valve stem and wheel combination.
General Information
Daimler Trucks North America LLC (DTNA), on behalf of its wholly owned subsidiary, Freightliner Custom Chassis Corporation, has decided that a defect that relates to motor vehicle safety exists on the vehicles mentioned above.
Certain chassis may have been built with the tire valve stem extension for the inner wheel contacting the outer wheel rim opening, potentially damaging the valve stem resulting in a loss of air pressure in the inner tire. A loss of air pressure in the inner tire on a motorhome with a single drive axle may overload the outer tire and increase the risk of a crash.
The inner valve stem extension and stabilizer will be removed.
There are approximately 18,500 vehicles involved in this campaign.
Additional Repairs
Dealers must complete all outstanding Recall and Field Service campaigns prior to the sale or delivery of a vehicle. A Dealer will be liable for any progressive damage that results from its failure to complete campaigns before sale or delivery of a vehicle.
Owners may be liable for any progressive damage that results from failure to complete campaigns within a reasonable time after receiving notification.
Work Instructions
Please refer to the attached work instructions. Prior to performing the campaign, check the vehicle for a completion sticker (Form WAR260).
Replacement Parts
Replacement parts are now available and can be obtained by ordering the kit and/or part number(s) listed below from your facing Parts Distribution Center.
If our records show your dealership has ordered any vehicle(s) involved in campaign number FL912, a list of the customers and vehicle identification numbers will be available on DTNAConnect. Please refer to this list when ordering parts for this recall.
Table 1 – Replacement Parts for FL912
Campaign Number | Kit Number | Part Description | Part Number | Qty. per Kit |
FL912A | 25-FL912-000 | BLANK COMPLETION STICKER | WAR260 | 1 ea |
Inner Wheel Valve Stem Extention and Stabilizer Removal and Valve Stem Cap Replacement
1. Inspect the base label (Form WAR259) for a campaign completion sticker for FL912 (Form WAR261). If a sticker is present for FL912, no work is needed. If there is no sticker, proceed with the steps below.
2. Remove and discard the rear inner wheel valve stem extensions. See Fig. 1.
3. Remove and discard the rear inner wheel valve stem extension stabilizers. See Fig. 1.
4. Install the valve stem cap MYI 21 534 on the rear inner wheel valve stems. See Fig. 2.
5. Clean a spot on the base label (Form WAR259) and attach a campaign completion sticker for FL912 (Form WAR261) indicating this work has been completed.
Chronology :
In September of 2021, DTNA received two Vehicle Owner Questionnaires (VOQs) from customers complaining of valve stem(s) continuing to make contact with the outer wheel hand hole after having recall 20V529 (DTNA # FL861) performed. At the time of the original recall, based upon the information available at the time, DTNA reasonably believed its original defect remedy to be adequate. Based upon the more recent information, however, DTNA promptly opened an investigation and began reviewing the information from these VOQs.
In late September, DTNA received an additional VOQ with a similar complaint with additional information that caused the scope of the investigation to widen. In October of 2021, DTNA received an additional VOQ and continued investigating.
In November of 2021, DTNA reviewed Customer and dealer complaint tickets and discovered possible instances where the previous recall remedy may not have been completely effective. In mid-November, out of an abundance of caution, DTNA decided to conduct a recall to institute a different remedy.
In February 2022, DTNA discovered a claim from a dealer who may have reinstalled suspect components from vehicles that were remedied with the recall fix prior to release from the factory. After investigating the issue, it was discovered that the aftermarket parts system did not reflect the correct, remedied condition of the affected vehicles. Out of an abundance of caution, DTNA expanded the population to include units updated prior to shipping from the factory for increased visibility on units updated at the factory, to take steps intended to prevent vehicles from reverting to the pre-remedied state.
On February 28, 2022,DTNA received information from the field where certain vehicles included in the recall, do not have the suspect parts. DTNA began investigating this information and discovered… Continued on uploaded submission.
59 Affected Products
Vehicles
MAKE | MODEL | YEAR |
FCCC | MBC | 2018-2022 |
FCCC | MC | 2017-2023 |
FCCC | MT55 | 2018-2022 |
FCCC | S2C | 2018-2022 |
FCCC | S2G | 2018-2022 |
FCCC | S2RV | 2018-2022 |
FCCC | XBR | 2018-2019 |
FCCC | XBS | 2018-2020 |
FCCC | XCL | 2017-2019 |
FCCC | XCM | 2017-2022 |
FCCC | XCR | 2017-2023 |
FCCC | XCS | 2017-2022 |
14 Associated Documents
Miscellaneous Document
RMISC-21V921-1338.pdf 746.806KB
Recall Acknowledgement
RCAK-21V921-4813.pdf 645.414KB
Defect Notice 573 Report
RCLRPT-21V921-2664.PDF 219.644KB
Manufacturer Notices(to Dealers,etc)
RCMN-21V921-8471.pdf 121.949KB
ISSUED Owner Notification Letter(Part 577)
RCONL-21V921-2925.pdf 145.188KB
Manufacturer Notices(to Dealers,etc)
RCMN-21V921-8095.pdf 395.449KB
Miscellaneous Document
RMISC-21V921-4995.pdf 746.333KB
Manufacturer Notices(to Dealers,etc)
Recall 573 Report – February 9, 2022
RCLRPT-21V921-7725.PDF 219.947KB
Miscellaneous Document- AMENDED 573 Defect Information Report
RMISC-21V921-9272.pdf 739.796KB
Recall 573 Report- 03/03/2022
RCLRPT-21V921-6131.PDF 219.004KB
Recall Quarterly Report #1, 2022-1
RCLQRT-21V921-3092.PDF 211.161KB
Recall Quarterly Report #2, 2022-2
RCLQRT-21V921-9360.PDF 211.265KB
Recall Quarterly Report #3, 2022-3
RCLQRT-21V921-4690.PDF 211.347KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V921&docType=RCL
“This site contains affiliate links for which OEMDTC may be compensated” |
- Package includes: there are a total of 4 pieces stainless steel valve stem extensions and 6 pieces brass valve stem extenders in the package, with different lengths and angles, give you multiple choices, thoughtful combination can meet your daily use demands, and adequate quantity allows you to share with your neighbors, colleagues and so on
- Quality material: the nut of the braided valve stem extender is made of reliable copper, and the braided flexible hose is made of stainless steel, sturdy and solid, will not break or deform easily, can serve you for a long time; And the tire valve stem extension is made of brass, with metallic luster, can keep bright after long term use, the surface and edge are polished carefully, do not worry they will scratch your hands while using, not easy to wear and tear
- Convenient to install: first screw the metal valve stem extender on your tire valve, then connect the hose to the tire inlet through the valve stem extension to inflate the tire, you can choose different angles according to your actual needs, the right angle bend allows easy access for the pump, the operation is simple, and convenient to use
- Wide application: this valve stem tool can be widely applied on most cars, such as RVs, passenger cars, trucks, motorcycles, trailers, bicycles and recreational vehicles with standard American tire valves, provides convenience for your life, and making your inflating process more simple and smooth
- Diverse lengths and angles: these flexible extensions feature 2 lengths, measuring approx. 7 inches and 12 inches,various sizes for you to choose ; And these tyre valve extension adaptors are designed with 3 different angles, which contain 45 degrees, 90 degrees and 135 degrees, practical and useful
- Packaged Include: 5Pieces Inflate Through High Pressure Valve Stem Caps,5Pieces Tire Stem Valve Caps with O Rubber Ring,5Pieces O Rubber Ring for replacement.Replaces any standard valve stem cap as well as V2B and DS-1
- Premium Material - Heavy duty design,more durable, more strong, are made of good quality solid brass, can effectively prevent rust and corrosion,which is durable and is not easy to break or deform,can still be used for a long time.
- ESAY TO INSTALL - All tire valve caps has stripes around the top dome shape, easier to grab and tighten, more convenient.Gauge and inflate valve extensions directly through the cap
- UNIVERSAL STEM TIRE VALVE CAPS:Commonly used for Commercial trucks, RV's, Trailers and Semi's but can used on anything with a valve stem.3/4" total effective length.
- Superior Safety – No leakage during use, hold the Pressure Well.Valve has two seals and is protected by a solid, all metal housing with a durable, high-temperature- resistant rubber o-ring inside. Safety feature causes seal to tighten to prevent air loss in case the valve fails.Maximum working pressure is 150PSI.
- Solid metal valve extenders make hard to reach valves accessible.Fit Type: Universal Fit
- Includes four metal extenders
- 1.25-inch extenders
- No need to remove valve cores before installing
- Perfect for duallys, RVs and all hard to reach valves
- Packaged Include: 5Pieces Inflate Through High Pressure Valve Stem Caps,5Pieces Tire Stem Valve Caps with O Rubber Ring,5Pieces O Rubber Ring for replacement.Replaces any standard valve stem cap as well as V2B and DS-1.Easy to install and simply screw onto current tire stem, without additional dust cap required.Fast and effortless make regular tire pressure checks,increase you safety on the road.
- Premium Material - Heavy duty design,more durable, more strong, are made of good quality solid brass, can effectively prevent rust and corrosion,which is durable and is not easy to break or deform,can still be used for a long time.
- ESAY TO INSTALL - All tire valve caps has stripes around the top dome shape, easier to grab and tighten, more convenient.Gauge and inflate valve extensions directly through the cap.Makes it so much easier to air up tires and regular pressure checks.
- UNIVERSAL STEM TIRE VALVE CAPS:Commonly used for Commercial trucks, RV's, Trailers and Semi's but can used on anything with a valve stem.1.57" total effective length.
- Superior Safety – No leakage during use, hold the Pressure Well.Valve has two seals and is protected by a solid, all metal housing with a durable, high-temperature- resistant rubber o-ring inside. Safety feature causes seal to tighten to prevent air loss in case the valve fails.Maximum working pressure is 150PSI.
- Package included: 2pcs; Material: Durable rubber with metallic valve end
- The Length of Tire Valve Extension is approx.210mm/8.25"; Width: 10.5mm/0.41"
- Swivel base,easy to use; It can be connected directly to the inflatable tool and is very convenient to use.
- Perfect fit for most truck, bus, motorcycle, RVs, campers, trailers, or other heavy vehicles, etc.
- ★NOTE: Exclusive design, details of the product are shown in the images.
- Three kinds of valve stem extension(45 degree, 90 degree and 135 degree)successfully solved a series of operations such as inability to pump or check air pressure due to insufficient space between the valve and the spokes, or the inconvenient position and angle of the valve. Due to the built-in valve core, they can allow inflation and deflation, which is convenient and quick. Be sure to tighten the thread when using it, otherwise the best sealing effect cannot be achieved.
- The tire valve extension joint is made of brass, the surface is chrome-plated, the chrome-plated layer has higher hardness, better heat resistance, and is not easy to rust. Equipped with rubber sealing ring and sealing cover, durable. The bottom of the extension piece rotates freely, which is easy to operate, convenient and efficient.
- Prevent air leakage! 1. Install the valve angle extension on the valve core, and be sure to tighten the thread of the rotating part so that there is no air leakage. 2. When you are adjusting the angle, you rotate the valve extension. After the angle adjustment is over, you must tighten the rotating thread to the maximum. 3. The threaded head on the valve extenders is screwed on the existing valve stem, and the included end cap replaces the existing valve stem cover.
- Our valve core adapters are equipped with rubber sealing rings and sealing caps to ensure air tightness without leakage. It is recommended to tighten the sealing caps quickly after use to prevent air leakage!
- These tire valve extensions suitable for most bicycles, motorcycles, strollers, trailers, RVs with standard American tire valves.
- Packaged Include: 5Pieces Inflate Through High Pressure Valve Stem Caps,5Pieces Tire Stem Valve Caps with O Rubber Ring,5Pieces O Rubber Ring for replacement.Replaces any standard valve stem cap as well as V2B and DS-1
- Premium Material - Heavy duty design,more durable, more strong, are made of good quality solid brass, can effectively prevent rust and corrosion,which is durable and is not easy to break or deform,can still be used for a long time.
- ESAY TO INSTALL - All tire valve caps has stripes around the top dome shape, easier to grab and tighten, more convenient.Gauge and inflate valve extensions directly through the cap
- UNIVERSAL STEM TIRE VALVE CAPS:Commonly used for Commercial trucks, RV's, Trailers and Semi's but can used on anything with a valve stem.1.55" total effective length.
- Superior Safety – No leakage during use, hold the Pressure Well.Valve has two seals and is protected by a solid, all metal housing with a durable, high-temperature- resistant rubber o-ring inside. Safety feature causes seal to tighten to prevent air loss in case the valve fails.Maximum working pressure is 150PSI.
- Our 100mm Valve Extension Stem Rod is made of high-quality pure copper, and the surface is treated with chromium plating, which makes the product more beautiful and durable. Comply with international common standards.
- Our 100mm Valve Extension Stem Rod has a built-in rubber sealing ring to ensure that it will not leak when inflated. The length of 4 inch can meet the extension of more than 95% of the tire valve cores of vehicles.
- Our 100mm Valve Extension Stem Rod can be used without installation tools, easy to carry, suitable for all road conditions, and can be used to quickly inflate and deflate tires.
- Our 100mm Valve Extension Stem Rod is suitable for trucks, RVs, campers, trailers, ATVs or other heavy vehicles
- Included:4pcs Tyre Valve Extension Rod Stem
- Package includes: there are a total of 2Pcs 7"/180mm stainless steel Hexagon Base Valve stem extensions and 2 pieces metal clamp bracket in the package,Hexagon shape swivel base design , easier to grab and tighten, No-leakage after long-term use.Gives easy access to hard-to-reach inner stems.Easily inflate the tire or make a pressure checks.
- Perfect solution for regular tire inflate and tire pressure checks.You can using these for your duallies. If you couldn't reach the inside stems.That's Very dangerous if you can't air up your inside tires. Keep it always on the road traveling. Add the extensions for you tires, you will have peace of mind that I can pull into any station and fill "all" your tires. convenience for your life, and making your inflating process more simple and smooth.
- Material:304 stainless steel Length:7Inch,approx 180mm.Reliable and durable:Made of copper nut and stainless steel braided flexible hose with an Heavey duty alloy clip to fix the adapter.Fit for trucks, RVs, campers, trailers, or other heavy vehicles.
- Universal Type, Work With Tire Valve Directly, Have A Clamp / Fastener To Work Directly with Dual Wheel. Easy WorkThe clamps to hold the valve stem extension from the inner tire, to the outer tire rim, making it easy to check/inflat tire pressure.
- Wide application: this valve stem tool can be widely applied on most cars, such as RVs, passenger cars, trucks, motorcycles, trailers, bicycles and recreational vehicles with standard American tire valves, provides convenience for your life, and making your inflating process more simple and smooth.
- How to use--- Rubber adaptor, one end can be connected on valve stem and the other end can be taken as replacement of the original valve stem; Brass adaptor, the adaptor screws onto your tyre valve and the right angle bend allows easy access for the pump or airline, increasing life of original tyre valve screw.
- Package Includes--- 2 x 12in valve stem extensions, 3 x brass valve stem extenders and 4 x tire valve caps, with enough lengths and angles, give you multiple choices.
- Wide Application--- Due to the built-in valve core, it can allow inflation and deflation, you can work more efficiently, check the pressure and fill the air. Tire valve extensions fits all cars, trucks, motorcycles, bicycles,trailers, motorhomes and recreational vehicles with standard American tire valves.
- Flexible Extension Adaptor--- It is made of brass and durable rubber, strong plasticity. The length of tire valve extension is approx. 300 mm/ 12 inch; Width: 10.5 mm/ 0.41 inch, make tire air valve extenders easy to access the valve stems on your tires, successfully solved the inconvenient position and angle of the valve.
- Reliable and Durable--- Made of brass, aluminium alloy and rubber, the valve stem extensions are sturdy and solid, which can be used for the long term. The precise weaving technology protects the inside of the product from damage.
Last update on 2024-04-13 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
Defect Information Report (Section 573.6) FL912 Date of Submission: March 2, 2022 Manufacturer: Daimler Truck North America LLC P.O. BOX 3849 Portland, Oregon 97208 Type of Report: X Safety Defect ⃝ Non-Compliance Vehicle Information Model Yr. Start: 2018 Model Yr. End: 2022 Make: Freightliner Custom Chassis Model: MBC Model Yr. Start: 2017 Model Yr. End: 2023 Make: Freightliner Custom Chassis Model: MC Model Yr. Start: 2018 Model Yr. End: 2022 Make: Freightliner Custom Chassis Model: MT55 Model Yr. Start: 2022 Model Yr. End: 2022 Make: Freightliner Custom Chassis Model: S2RV Model Yr. Start: 2018 Model Yr. End: 2019 Make: Freightliner Custom Chassis Model: XBR Model Yr. Start: 2018 Model Yr. End: 2020 Make: Freightliner Custom Chassis Model: XBS Model Yr. Start: 2017 Model Yr. End: 2019 Make: Freightliner Custom Chassis Model: XCL Model Yr. Start: 2017 Model Yr. End: 2022 Make: Freightliner Custom Chassis Model: XCM Model Yr. Start: 2017 Model Yr. End: 2023 Make: Freightliner Custom Chassis Model: XCR Model Yr. Start: 2017 Model Yr. End: 2022 Make: Freightliner Custom Chassis Model: XCS Production Dates: Begin: 02/20/2017 End: 1/8/2022 Descriptive Information: On vehicles equipped with a certain valve stem extension and a stabilizer configured with a specific tire valve stem and wheel combination, the tire valve stem may incur damage leading to a loss of tire pressure. Number potentially involved: 16676 Estimated percentage of involve with defect: 1% Defect / Noncompliance Description For this Defect/Noncompliance: Describe the defect or noncompliance: On affected chassis, the tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged. Damage to the valve stem extension may result in a loss of tire pressure of the inner wheel. This is a follow-on recall to 20V529 (DTNA # FL861), improving the remedy. Describe the safety risk: Damage to the tire’s valve stem may lead to loss of air pressure, which, if unnoticed, could lead to a flat tire or on dual-wheels an overloaded tire. In extreme situations, rapid loss of tire pressure could increase the risk of a crash. Identify any warning which can precede or occur: Operators may identify an audible rattling noise from the stem extension rubbing against the wheel opening while driving. Visual inspection during inspection or during maintenance may reveal stabilizer is dislocated, damage to the stem extension, or the rim, and low tire pressure of the inner tire. If applicable, identify the manufacture of the defective or noncompliant component.: N/A Involved Components Wheel/rim outer ACC40620 in combination with inner ACC50487 or ACC51487, Extension Stabilizer 13-10232-000, Stem Extension 13-10026-000, Valve Stem 13-10303-000 or 13-10027-000 Chronology of Defect / Noncompliance Determination Provide the chronology of events leading up to the defect decision or test data for the noncompliance decision: In September of 2021, DTNA received two Vehicle Owner Questionnaires (VOQs) from customers complaining of valve stem(s) continuing to make contact with the outer wheel hand hole after having recall 20V529 (DTNA # FL861) performed. At the time of the original recall, based upon the information available at the time, DTNA reasonably believed its original defect remedy to be adequate. Based upon the more recent information, however, DTNA promptly opened an investigation and began reviewing the information from these VOQs. In late September, DTNA received an additional VOQ with a similar complaint with additional information that caused the scope of the investigation to widen. In October of 2021, DTNA received an additional VOQ and continued investigating. In November of 2021, DTNA reviewed Customer and dealer complaint tickets and discovered possible instances where the previous recall remedy may not have been completely effective. In mid-November, out of an abundance of caution, DTNA decided to conduct a recall to institute a different remedy. In February 2022, DTNA discovered a claim from a dealer who may have reinstalled suspect components from vehicles that were remedied with the recall fix prior to release from the factory. After investigating the issue, it was discovered that the aftermarket parts system did not reflect the correct, remedied condition of the affected vehicles. Out of an abundance of caution, DTNA expanded the population to include units updated prior to shipping from the factory for increased visibility on units updated at the factory, to take steps intended to prevent vehicles from reverting to the pre-remedied state. On February 28, 2022, DTNA received information from the field where certain vehicles included in the recall, do not have the suspect parts. DTNA began investigating this information and discovered that three unique Build of Materials (BOMs) were inadvertently included in the original population of vehicles potentially affected. These three BoMs do not include the suspect parts. On March 2, 2022, DTNA amended the affected population with most current population number. Identify the Remedy Describe the defect/noncompliance remedy program, including the manufacture’s plan for reimbursement. The inner valve stem extension and stabilizer will be removed. Repairs will be performed by Daimler Trucks North America authorized service facilities. Details of the reimbursement plan will be included in the owner’s notification letter. Identify the Recall Schedule Describe the recall schedule for notifications.: Customer notification will be made by first class mail using Daimler Trucks North America records to determine the customers affected. Planned Dealer Notification Begin Date: 01/21/2021 Planned Dealer Notification End Date: 01/21/2021 Planned Owner Notification Begin Date: 01/21/2021 Planned Owner Notification End Date: 01/21/2021 Manufacture’s identification code for this recall (if applicable): FL912 DTNA Representative; Tiffani Torgeson Manager, Compliance and Regulatory Affairs
**************************************************************************************************************
Defect Information Report (Section 573.6) FL912 Date of Submission: February 8, 2022 Manufacturer: Daimler Truck North America LLC P.O. BOX 3849 Portland, Oregon 97208 Type of Report: X Safety Defect ⃝ Non-Compliance Vehicle Information Model Yr. Start: 2018 Model Yr. End: 2022 Make: Freightliner Custom Chassis Model: MBC Model Yr. Start: 2017 Model Yr. End: 2023 Make: Freightliner Custom Chassis Model: MC Model Yr. Start: 2018 Model Yr. End: 2022 Make: Freightliner Custom Chassis Model: MT55 Model Yr. Start: 2018 Model Yr. End: 2022 Make: Freightliner Custom Chassis Model: S2C Model Yr. Start: 2018 Model Yr. End: 2022 Make: Freightliner Custom Chassis Model: S2G Model Yr. Start: 2018 Model Yr. End: 2022 Make: Freightliner Custom Chassis Model: S2RV Model Yr. Start: 2018 Model Yr. End: 2019 Make: Freightliner Custom Chassis Model: XBR Model Yr. Start: 2018 Model Yr. End: 2020 Make: Freightliner Custom Chassis Model: XBS Model Yr. Start: 2017 Model Yr. End: 2019 Make: Freightliner Custom Chassis Model: XCL Model Yr. Start: 2017 Model Yr. End: 2022 Make: Freightliner Custom Chassis Model: XCM Model Yr. Start: 2017 Model Yr. End: 2023 Make: Freightliner Custom Chassis Model: XCR Model Yr. Start: 2017 Model Yr. End: 2022 Make: Freightliner Custom Chassis Model: XCS Production Dates: Begin: 02/20/2017 End: 1/8/2022 Descriptive Information: On vehicles equipped with a certain valve stem extension and a stabilizer configured with a specific tire valve stem and wheel combination, the tire valve stem may incur damage leading to a loss of tire pressure. Number potentially involved: 19016 Estimated percentage of involve with defect: 1% Defect / Noncompliance Description For this Defect/Noncompliance: Describe the defect or noncompliance: On affected chassis, the tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged. Damage to the valve stem extension may result in a loss of tire pressure of the inner wheel. This is a follow-on recall to 20V529 (DTNA # FL861), improving the remedy. Describe the safety risk: Damage to the tire’s valve stem may lead to loss of air pressure, which, if unnoticed, could lead to a flat tire or on dual-wheels an overloaded tire. In extreme situations, rapid loss of tire pressure could increase the risk of a crash. Identify any warning which can precede or occur: Operators may identify an audible rattling noise from the stem extension rubbing against the wheel opening while driving. Visual inspection during inspection or during maintenance may reveal stabilizer is dislocated, damage to the stem extension, or the rim, and low tire pressure of the inner tire. If applicable, identify the manufacture of the defective or noncompliant component.: N/A Involved Components Wheel/rim outer ACC40620 in combination with inner ACC50487 or ACC51487, Extension Stabilizer 13-10232-000, Stem Extension 13-10026-000, Valve Stem 13-10303-000 or 13-10027-000 Chronology of Defect / Noncompliance Determination Provide the chronology of events leading up to the defect decision or test data for the noncompliance decision: In September of 2021, DTNA received two Vehicle Owner Questionnaires (VOQs) from customers complaining of valve stem(s) continuing to make contact with the outer wheel hand hole after having recall 20V529 (DTNA # FL861) performed. At the time of the original recall, based upon the information available at the time, DTNA reasonably believed its original defect remedy to be adequate. Based upon the more recent information, however, DTNA promptly opened an investigation and began reviewing the information from these VOQs. In late September, DTNA received an additional VOQ with a similar complaint with additional information that caused the scope of the investigation to widen. In October of 2021, DTNA received an additional VOQ and continued investigating. In November of 2021, DTNA reviewed Customer and dealer complaint tickets and discovered possible instances where the previous recall remedy may not have been completely effective. In mid-November, out of an abundance of caution, DTNA decided to conduct a recall to institute a different remedy. In February 2022, DTNA discovered a claim from a dealer who may have reinstalled suspect components from vehicles that were remedied with the recall fix prior to release from the factory. After investigating the issue, it was discovered that the aftermarket parts system did not reflect the correct, remedied condition of the affected vehicles. Out of an abundance of caution, DTNA expanded the population to include units updated prior to shipping from the factory for increased visibility on units updated at the factory, to take steps intended to prevent vehicles from reverting to the pre-remedied state. Identify the Remedy Describe the defect/noncompliance remedy program, including the manufacture’s plan for reimbursement. The inner valve stem extension and stabilizer will be removed. Repairs will be performed by Daimler Trucks North America authorized service facilities. Details of the reimbursement plan will be included in the owner’s notification letter. Identify the Recall Schedule Describe the recall schedule for notifications.: Customer notification will be made by first class mail using Daimler Trucks North America records to determine the customers affected. Planned Dealer Notification Begin Date: 01/21/2021 Planned Dealer Notification End Date: 01/21/2021 Planned Owner Notification Begin Date: 01/21/2021 Planned Owner Notification End Date: 01/21/2021 Manufacture’s identification code for this recall (if applicable): FL912 DTNA Representative; Tiffani Torgeson Manager, Compliance and Regulatory Affairs
**************************************************************************************************************
Defect Information Report (Section 573.6) FL912 Date of Submission: November 23, 2021 Manufacturer: Daimler Trucks North America LLC P.O. BOX 3849 Portland, Oregon 97208 Type of Report: X Safety Defect ⃝ Non-Compliance Vehicle Information Model Yr. Start: 2018 Model Yr. End: 2022 Make: Freightliner Custom Chassis Model: MBC Model Yr. Start: 2017 Model Yr. End: 2023 Make: Freightliner Custom Chassis Model: MC Model Yr. Start: 2018 Model Yr. End: 2022 Make: Freightliner Custom Chassis Model: MT55 Model Yr. Start: 2018 Model Yr. End: 2022 Make: Freightliner Custom Chassis Model: S2C Model Yr. Start: 2018 Model Yr. End: 2022 Make: Freightliner Custom Chassis Model: S2G Model Yr. Start: 2018 Model Yr. End: 2022 Make: Freightliner Custom Chassis Model: S2RV Model Yr. Start: 2018 Model Yr. End: 2019 Make: Freightliner Custom Chassis Model: XBR Model Yr. Start: 2018 Model Yr. End: 2020 Make: Freightliner Custom Chassis Model: XBS Model Yr. Start: 2017 Model Yr. End: 2019 Make: Freightliner Custom Chassis Model: XCL Model Yr. Start: 2017 Model Yr. End: 2022 Make: Freightliner Custom Chassis Model: XCM Model Yr. Start: 2017 Model Yr. End: 2023 Make: Freightliner Custom Chassis Model: XCR Model Yr. Start: 2017 Model Yr. End: 2022 Make: Freightliner Custom Chassis Model: XCS Production Dates: Begin: 02/20/2017 End: 11/18/2021 Descriptive Information: On vehicles equipped with a certain valve stem extension and a stabilizer configured with a specific tire valve stem and wheel combination, the tire valve stem may incur damage leading to a loss of tire pressure. Number potentially involved: 18808 Estimated percentage of involve with defect: 1% Defect / Noncompliance Description For this Defect/Noncompliance: Describe the defect or noncompliance: On affected chassis, the tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged. Damage to the valve stem extension may result in a loss of tire pressure of the inner wheel. This is a follow-on recall to 20V529 (DTNA # FL861), improving the remedy. Describe the safety risk: Damage to the tire’s valve stem may lead to loss of air pressure, which, if unnoticed, could lead to a flat tire or on dual-wheels an overloaded tire. In extreme situations, rapid loss of tire pressure could increase the risk of a crash. Identify any warning which can precede or occur: Operators may identify an audible rattling noise from the stem extension rubbing against the wheel opening while driving. Visual inspection during inspection or during maintenance may reveal stabilizer is dislocated, damage to the stem extension, or the rim, and low tire pressure of the inner tire. If applicable, identify the manufacture of the defective or noncompliant component.: N/A Involved Components Wheel/rim outer ACC40620 in combination with inner ACC50487 or ACC51487, Extension Stabilizer 13-10232-000, Stem Extension 13-10026-000, Valve Stem 13-10303-000 or 13-10027-000 Chronology of Defect / Noncompliance Determination Provide the chronology of events leading up to the defect decision or test data for the noncompliance decision: In September of 2021, DTNA received two Vehicle Owner Questionnaires (VOQs) from customers complaining of valve stem(s) continuing to make contact with the outer wheel hand hole after having recall 20V529 (DTNA # FL861) performed. At the time of the original recall, based upon the information available at the time, DTNA reasonably believed its original defect remedy to be adequate. Based upon the more recent information, however, DTNA promptly opened an investigation and began reviewing the information from these VOQs. In late September, DTNA received an additional VOQ with a similar complaint with additional information that caused the scope of the investigation to widen. In October of 2021, DTNA received an additional VOQ and continued investigating. In November of 2021, DTNA reviewed Customer and dealer complaint tickets and discovered possible instances where the previous recall remedy may not have been completely effective. In mid-November, out of an abundance of caution, DTNA decided to conduct a recall to institute a different remedy. Identify the Remedy Describe the defect/noncompliance remedy program, including the manufacture’s plan for reimbursement. The inner valve stem extension and stabilizer will be removed. Repairs will be performed by Daimler Trucks North America authorized service facilities. Details of the reimbursement plan will be included in the owner’s notification letter. Identify the Recall Schedule Describe the recall schedule for notifications.: Customer notification will be made by first class mail using Daimler Trucks North America records to determine the customers affected. Planned Dealer Notification Begin Date: 01/21/2021 Planned Dealer Notification End Date: 01/21/2021 Planned Owner Notification Begin Date: 01/21/2021 Planned Owner Notification End Date: 01/21/2021 Manufacture’s identification code for this recall (if applicable): FL912 DTNA Representative; Tiffani Torgeson Manager, Compliance and Regulatory Affairs
**************************************************************************************************************
Daimler Trucks North America LLC January 2022 FL912A NHTSA #21V-921 IMPORTANT SAFETY RECALL See enclosed VIN list Subject: FCCC Motorhome Valve Stem Stabilizers This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. This notice is to inform you that your vehicle may contain a defect that could affect the safety of a person. Daimler Trucks North America LLC (DTNA), and its wholly owned subsidiary, Freightliner Custom Chassis Corporation, has decided that a defect which relates to motor vehicle safety exists on specific Model Years 2017 – 2023 FCCC MBC, MC, MT55, S2C, S2G, S2RV, XBR, XBS, XCL, XCM, XCR, and XCS chassis manufactured February 20, 2017, through November 18, 2021, and equipped with a valve stem extension and stabilizer configured with a specific tire valve stem and wheel combination. Certain chassis may have been built with the tire valve stem extension for the inner wheel contacting the outer wheel rim opening, potentially damaging the valve stem resulting in a loss of air pressure in the inner tire. A loss of air pressure in the inner tire on a motorhome with a single drive axle may overload the outer tire and increase the risk of a crash. The inner valve stem extension and stabilizer will be removed. Repairs will be performed by Daimler Trucks North America authorized service facilities. Please contact an authorized Daimler Trucks North America dealer to arrange to have the Recall performed and to ensure that parts are available at the dealership. To locate an authorized dealer, search online at Daimler-TrucksNorthAmerica.com/Contact-us. Scroll down to “Locate a Dealer” and select the appropriate brand. The Recall will take approximately one hour and will be performed at no charge to you. You may also confirm your vehicle’s involvement in this recall at this URL: https://dtna-dlrinfo.prd.freightliner.com:48518/VinLookup/vin-module/getVinLookupPage. You may be liable for any progressive damage that results from your failure to complete the Recall within a reasonable time after receiving notification. If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days. If you have paid to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement. Please see the reverse side of this notice for details. If you have questions about this Recall, please contact the Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address DTNA.Warranty.Campaigns@Daimler.com. For other concerns, you may contact the Customer Assistance Center at (800) 385-4357. If you are not able to have the defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY: 800-424-9153); or go to http://www.safercar.gov. We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety. WARRANTY CAMPAIGNS DEPARTMENT Enclosure Daimler Trucks North America LLC Warranty Campaigns Department P.O. Box 4090 Portland, OR 97208-4090 800.547.0712 Phone Daimler Trucks North America LLC Reimbursement to Customers for Repairs Performed Prior to Recall If you have already paid to have this recall condition corrected you may be eligible to receive reimbursement. Requests for reimbursement may include parts and labor. Reimbursement may be limited to the amount the repair would have cost if completed by an authorized Daimler Trucks North America LLC dealer. The following documentation must be presented to your dealer for consideration for reimbursement. Please provide original or clear copies of all receipts, invoices, and repair orders that show: • The name and address of the person who paid for the repair. • The Vehicle Identification Number (VIN) of the vehicle that was repaired. • What problem occurred, what repair was done, when the repair was done. • Who repaired the vehicle. • The total cost of the repair expense that is being claimed. • Proof of payment for the repair (such as the front and back of a cancelled check or a credit card receipt). Reimbursement will be made by check from your Daimler Trucks North America LLC dealer. Please speak with your Daimler Trucks North America LLC authorized dealer concerning this matter Daimler Trucks North America LLC Warranty Campaigns Department P.O. Box 4090 Portland, OR 97208-4090 800.547.0712 Phone
**************************************************************************************************************
Subject: FCCC Motorhome Valve Stem Stabilizers Models Affected: Specific model years 2017-2023 FCCC MBC, MC, MT55, S2C, S2G, S2RV, XBR, XBS, XCL, XCM, XCR, and XCS chassis manufactured February 20, 2017, through November 18, 2021, and equipped with a valve stem extension and stabilizer configured with a specific tire valve stem and wheel combination. General Information Daimler Trucks North America LLC (DTNA), on behalf of its wholly owned subsidiary, Freightliner Custom Chassis Corporation, has decided that a defect that relates to motor vehicle safety exists on the vehicles mentioned above. Certain chassis may have been built with the tire valve stem extension for the inner wheel contacting the outer wheel rim opening, potentially damaging the valve stem resulting in a loss of air pressure in the inner tire. A loss of air pressure in the inner tire on a motorhome with a single drive axle may overload the outer tire and increase the risk of a crash. The inner valve stem extension and stabilizer will be removed. There are approximately 18,500 vehicles involved in this campaign. Additional Repairs Dealers must complete all outstanding Recall and Field Service campaigns prior to the sale or delivery of a vehicle. A Dealer will be liable for any progressive damage that results from its failure to complete campaigns before sale or delivery of a vehicle. Owners may be liable for any progressive damage that results from failure to complete campaigns within a reasonable time after receiving notification. Work Instructions Please refer to the attached work instructions. Prior to performing the campaign, check the vehicle for a completion sticker (Form WAR260). Replacement Parts Replacement parts are now available and can be obtained by ordering the kit and/or part number(s) listed below from your facing Parts Distribution Center. If our records show your dealership has ordered any vehicle(s) involved in campaign number FL912, a list of the customers and vehicle identification numbers will be available on DTNAConnect. Please refer to this list when ordering parts for this recall. Table 1 – Replacement Parts for FL912 Campaign Number Kit Number Part Description Part Number Qty. per Kit FL912A 25-FL912-000 Part Part # X ea BLANK COMPLETION STICKER WAR260 1 ea Table 1 Daimler Trucks North America LLC Recall Campaign January 2022 FL912AB NHTSA #21V-921 Page 1 Removed Parts U.S. and Canadian Dealers, please follow Warranty Failed Parts Tracking shipping instructions for the disposition of all removed parts. Export distributors, please destroy removed parts unless otherwise advised. Labor Allowance Table 2 – Labor Allowance Campaign Number Procedure Time Allowed (hours) SRT Code Corrective Action FL912AB Removal of inner valve stem extension and stabilizer 0.1 996-R133A 12-Repair Recall/Campaign FL912AB Buff scratches on one wheel 0.3 996-R133B 12-Repair Recall/Campaign Table 2 IMPORTANT: When the Recall has been completed, locate the base completion label in the appropriate location on the vehicle, and attach the red completion sticker provided in the recall kit (Form WAR260). If the vehicle does not have a base completion label, clean a spot on the appropriate location of the vehicle and first attach the base completion label (Form WAR259). If a recall kit is not required or there is no completion sticker in the kit, write the recall number on a blank sticker and attach it to the base completion label. Claims for Credit You will be reimbursed for your parts, labor, and handling (landed cost for Export Distributors) by submitting your claim through the Warranty system within 30 days of completing this campaign. Please reference the following information in OWL: • Claim type is Recall Campaign. • In the Campaign field, enter the campaign number and appropriate condition code (FL912-A, or FL912- B). • In the Primary Failed Part Number field, enter 25-FL912-000. • No replacement parts are required. • In the Labor field, first enter the appropriate SRT from the Labor Allowance Table. Administrative time will be included automatically as SRT 939-6010A for 0.4 hours for RVs or 0.3 hours for all other vehicles. • The VMRS Component Code is F99-999-005 and the Cause Code is A1 – Campaign. • U.S. and Canada — Reimbursement for Prior Repairs. When a customer asks about reimbursement, please do the following: • Accept the documentation of the previous repair. • Make a brief check of the customer’s paperwork to see if the repair may be eligible for reimbursement. (See the “Copy of Owner Letter” section of this bulletin for reimbursement guidelines.) • Submit an OWL Recall Pre-Approval Request for a decision. • Include the approved amount on your claim in the Other Charges section. • Attach the documentation to the pre-approval request. • If approved, submit a based on claim for the pre-approval. • Reimburse the customer the appropriate amount. IMPORTANT: OWL must be viewed prior to performing the recall to ensure the vehicle is involved and the campaign has not been previously completed. Also, check for a completion sticker prior to beginning work. Daimler Trucks North America LLC Recall Campaign January 2022 FL912AB NHTSA #21V-921 Page 2 U.S. and Canadian dealers, contact the Warranty Campaigns Department via Web inquiry at DTNAConnect.com/WSC, if you have any questions or need additional information. Export distributors, submit a Web inquiry or contact your International Service Manager. U.S. and Canadian Dealers: To return excess kit inventory related to this campaign, U.S. dealers must submit a Parts Authorization Return (PAR) to the Memphis PDC. Canadian dealers must submit a PAR to their facing PDC. All kits must be in resalable condition. PAR requests must include the original purchase invoice number. Export Distributors: Excess inventory is not returnable. The letter notifying U.S. and Canadian vehicle owners is included for your reference. Please note that the National Traffic and Motor Vehicle Safety Act, as amended (Title 49, United States Code, Chapter 301), requires the owner’s vehicle(s) be corrected within a reasonable time after parts are available to you. The Act states that failure to repair a vehicle within 60 days after tender for repair shall be prima facie evidence of an unreasonable time. However, circumstances of a particular situation may reduce the 60 day period. Failure to repair a vehicle within a reasonable time can result in either the obligation to (a) replace the vehicle with an identical or reasonably equivalent vehicle, without charge, or (b) refund the purchase price in full, less a reasonable allowance for depreciation. The Act further prohibits dealers from selling a vehicle unless all outstanding recalls are performed. Any lessor is required to send a copy of the recall notification to the lessee within 10 days. Any subsequent stage manufacturer is required to forward this notice to its distributors and retail outlets within five working days. Daimler Trucks North America LLC Recall Campaign January 2022 FL912AB NHTSA #21V-921 Page 3 Copy of Notice to Owners Subject: FCCC Motorhome Valve StemStabilizers This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. Daimler Trucks North America LLC (DTNA), on behalf of its wholly owned subsidiary, Freightliner Custom Chassis Corporation, has decided that a defect which relates to motor vehicle safety exists on specific Model Years 2017 – 2023 FCCC MBC, MC, MT55, S2C, S2G, S2RV, XBR, XBS, XCL, XCM, XCR, and XCS chassis manufactured February 20, 2017, through November 18, 2021, and equipped with a valve stem extension and stabilizer configured with a specific tire valve stem and wheel combination. Certain chassis may have been built with the tire valve stem extension for the inner wheel contacting the outer wheel rim opening, potentially damaging the valve stem resulting in a loss of air pressure in the inner tire. A loss of air pressure in the inner tire on a motorhome with a single drive axle may overload the outer tire and increase the risk of a crash. The inner valve stem extension and stabilizer will be removed. Repairs will be performed by Daimler Trucks North America authorized service facilities. Please contact an authorized Daimler Trucks North America dealer to arrange to have the Recall performed and to ensure that parts are available at the dealership. The Recall will take approximately one hour and will be performed at no charge to you. To locate an authorized dealer, search online at Daimler-TrucksNorthAmerica.com/contact-us/. Scroll down to “Locate a Dealer,” and select the appropriate brand. You may also confirm your vehicle’s involvement in this recall at this URL: https:// dtna-dlrinfo.prd.freightliner.com:48518/VinLookup/vin-module/getVinLookupPage. You may be liable for any progressive damage that results from your failure to complete the Recall within a reasonable time after receiving notification. If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department in the postage-paid envelope with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days. If you have paid to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement. Please see the reverse side of this notice for details. If you have questions about this Recall, please contact the Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address DTNA.Warranty.Campaigns@Daimler.com. For the Notice to U.S. Customers: If you are not able to have the defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY: 800-424-9153); or to http://www.safercar.gov. For the Notice to Canadian Customers: If you wish to submit a complaint about this recall, you can contact Transport Canada road safety, 80 rue Noel, Gatineau, Quebec J8Z 0A1 or call (800) 333-0510. We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety. WARRANTY CAMPAIGNS DEPARTMENT Enclosure Daimler Trucks North America LLC Recall Campaign January 2022 FL912AB NHTSA #21V-921 Page 4 Reimbursement to Customers for Repairs Performed Prior to Recall If you have already paid to have this recall condition corrected you may be eligible to receive reimbursement. Requests for reimbursement may include parts and labor. Reimbursement may be limited to the amount the repair would have cost if completed by an authorized Daimler Trucks North America LLC dealer. The following documentation must be presented to your dealer for consideration for reimbursement. Please provide original or clear copies of all receipts, invoices, and repair orders that show: • The name and address of the person who paid for the repair • The Vehicle Identification Number (VIN) of the vehicle that was repaired • What problem occurred, what repair was done, when the repair was done • Who repaired the vehicle • The total cost of the repair expense that is being claimed • Proof of payment for the repair (such as the front and back of a cancelled check or a credit card receipt) Reimbursement will be made by check from your Daimler Trucks North America LLC dealer. Please speak with your Daimler Trucks North America LLC authorized dealer concerning this matter. Daimler Trucks North America LLC Recall Campaign January 2022 FL912AB NHTSA #21V-921 Page 5 Work Instructions Subject:FCCC Motorhome Valve StemStabilizers Models Affected: Specific model years 2017-2023 FCCC MBC, MC, MT55, S2C, S2G, S2RV, XBR, XBS, XCL, XCM, XCR, and XCS chassis manufactured February 20, 2017, through November 18, 2021, and equipped with a valve stem extension and stabilizer configured with a specific tire valve stem and wheel combination. Inner Wheel Valve Stem Extention and Stabilizer Removal and Valve Stem Cap Replacement 1. Inspect the base label (Form WAR259) for a campaign completion sticker for FL912 (Form WAR261). If a sticker is present for FL912, no work is needed. If there is no sticker, proceed with the steps below. 2. Remove and discard the rear inner wheel valve stem extensions. See Fig. 1. 3. Remove and discard the rear inner wheel valve stem extension stabilizers. See Fig. 1. 4. Install the valve stem cap MYI 21 534 on the rear inner wheel valve stems. See Fig. 2. 12/10/2021 f400447 1 2 1. Stabilizer 2. Inner Wheel Valve Stem Extension Fig. 1, Inner Wheel Valve Stem Extension and Stabilizer Daimler Trucks North America LLC Recall Campaign January 2022 FL912AB NHTSA #21V-921 Page 6 5. Clean a spot on the base label (Form WAR259) and attach a campaign completion sticker for FL912 (Form WAR261) indicating this work has been completed. 01/07/2022 f400449 Fig. 2, Completed Work Daimler Trucks North America LLC Recall Campaign January 2022 FL912AB NHTSA #21V-921 Page 7
**************************************************************************************************************
P.O. Box 4090 Portland, OR 97208-4090 800.547.0712 Phone 503.745.9009 Fax DaimlerTrucks Daimler Trucks North America LLC Notice of Submission of Defect Information Report/Defect Information Notice December 2021 FL912 NHTSA #21V-921 Subject: FCCC Motorhome Valve Stem Stabilizers NorthAmerica LLC Daimler Trucks North America has determined that a safety related defect exists in certain chassis manufactured by Freightliner Custom Chassis Corporation and delivered to your company. As the incomplete vehicle manufacturer of these products, Daimler Trucks North America is unable to provide the National Highway Traffic Safety Administration and/or Transport Canada with the information necessary to fully describe the vehicles potentially containing this defect as required by Title 49 Code of Federal Regulations Part 573.6(c)(2) and/or Motor Vehicle Safety Regulations Section 15(1)(b). Your company may have an obligation to report this information. The attached Defect Information Report and Defect Information Notice were filed with the appropriate government agencies. Please refer to these notices for details regarding the nature of the defect, the remedy, and the expected date when the remedy without charge will be available to owners. Daimler Trucks North America will be conducting this recall and filing the quarterly reports required by Title 49 CFR §573.7 and/or MVSR §15(3). Repairs will be performed by authorized Daimler Trucks North America repair facilities. A preliminary list of potentially affected vehicles delivered to you is included. This is the first letter in regard to this recall that you will receive. You will receive another notice when Daimler Trucks North America notifies its dealers and owners that a remedy without charge for this issue is available. If you have questions regarding this notice, please contact the Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address DTNA.Warranty.Campaigns@Daimler.com. WARRANTY CAMPAIGNS DEPARTMENT Enclosure
**************************************************************************************************************
The information contained in this letter supercedes and supplements any related policies and procedures in any previously released bulletins, the Warranty Manual, and/or previously released letters. Failure to read or distribute this letter will not exempt addressees from compliance with the information contained herein. Page 1 of 1 Daimler Trucks North America LLC REF #: ICI22-012 Effective: 02/09/22 Release: 02/09/22 SUBJECT: FL912C – Recall Repair Completed This letter is to inform you that the Recall repair for FL912 FCCC Motorhome Valve Stem Stabilizers Group C ONLY has been COMPLETED. Vehicles identified in population FL912C are provided for informational purposes only and were repaired or updated prior to release from the body builder. If you have questions or need further information, contact the Warranty Campaigns Department by submitting an inquiry through the WSC Link on DTNAConnect from 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday. WARRANTY CAMPAIGNS DEPARTMENT P.O. Box 4090 800-547-0712 Portland, Oregon 97208-4090 FAX 503-745-9009 ATTENTION: Dealer Principal, Warranty Manager, Service Manager, Parts Manager Freightliner Dealers – U.S. and Canada Western Star and Sterling Dealers – U.S. and Canada FCCC Dealers – U.S. and Canada Thomas Built Bus Dealers – U.S. and Canada Direct Warranty Customers – U.S. and Canada If you have questions about this Letter, please submit your inquiry on the Web using the WSC Link on DTNAConnect Page 1 de 1 Daimler Trucks North America LLC RÉF # : ICI22-012 Effectif : 09/02/2022 Relâchez : 09/02/2022 OBJET : FL912C – Rappel de réparation terminé Cette lettre a pour but de vous informer que la réparation de rappel pour FL912 FCCC Motorhome Valve Stem Stabilizers Group C UNIQUEMENT a été TERMINÉE. Vehicles identified in population FL912C are provided for informational purposes only and were repaired or updated prior to release from the body builder. Si vous avez des questions ou avez besoin de plus amples informations, contactez le service des campagnes de garantie en soumettant une demande via le lien WSC sur DTNAConnect de 7h00 à 16h00. Heure du Pacifique, du lundi au vendre. Les informations contenues dans la présente lettre remplacent et complètent toutes les politiques et procédures connexes contenues dans les bulletins publiés précédemment, le Manuel de garantie et/ou les lettres publiées précédemment. Le défaut de lire ou de distribuer la présente lettre n’exemptera pas les destinataires de se conformer aux renseignements contenus dans les présentes. DÉPARTEMENT CAMPAGNES DE GARANTIE Case postale 4090 800-547-0712 Portland( Oregon) 97208-4090 ATTENTION : Concessionnaire principal, Gestionnaire de garantie, Gestionnaire de service, Gestionnaire de pièces Concessionnaires Freightliner — États-Unis et Canada Western Star et Sterling Dealers — États-Unis et Canada Concessionnaires FCCC — États-Unis et Canada Clients de garantie directe — États-Unis et Canada Si vous avez des questions au sujet de cette lettre, veuillez soumettre votre demande sur le Web en utilisant le lien WSC sur DTNAConnect
**************************************************************************************************************
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-921 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Daimler Trucks North America, LLC Submission Date : FEB 09, 2022 NHTSA Recall No. : 21V-921 Manufacturer Recall No. : FL912 Manufacturer Information : Manufacturer Name : Daimler Trucks North America, LLC Address : 4747 N. Channel Avenue Portland OR 97217-3849 Company phone : 800-745-8000 Population : Number of potentially involved : 19,016 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2018-2022 Freightliner Custom Chass MBC Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On vehicles equipped with a certain valve stem extension and a stabilizer configured with a specific tire valve stem and wheel combination. Production Dates : DEC 19, 2017 – JAN 08, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2017-2023 Freightliner Custom Chass MC Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On vehicles equipped with a certain valve stem extension and a stabilizer configured with a specific tire valve stem and wheel combination. Production Dates : FEB 21, 2017 – NOV 18, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2018-2022 Freightliner Custom Chass MT55 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On vehicles equipped with a certain valve stem extension and a stabilizer configured with a specific tire valve stem and wheel combination. Production Dates : MAR 02, 2017 – NOV 12, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-921 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 4 : 2018-2022 Freightliner Custom Chass S2C Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On vehicles equipped with a certain valve stem extension and a stabilizer configured with a specific tire valve stem and wheel combination. Production Dates : SEP 01, 2017 – NOV 08, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2018-2022 Freightliner Custom Chass S2G Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On vehicles equipped with a certain valve stem extension and a stabilizer configured with a specific tire valve stem and wheel combination. Production Dates : SEP 20, 2017 – SEP 02, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 6 : 2018-2022 Freightliner Custom Chass S2RV Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On vehicles equipped with a certain valve stem extension and a stabilizer configured with a specific tire valve stem and wheel combination. Production Dates : FEB 22, 2017 – NOV 18, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 7 : 2018-2019 Freightliner Custom Chass XBR Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On vehicles equipped with a certain valve stem extension and a stabilizer configured with a specific tire valve stem and wheel combination. Production Dates : APR 10, 2017 – MAR 13, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-921 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 8 : 2018-2020 Freightliner Custom Chass XBS Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On vehicles equipped with a certain valve stem extension and a stabilizer configured with a specific tire valve stem and wheel combination. Production Dates : AUG 14, 2017 – MAR 13, 2019 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 9 : 2017-2019 Freightliner Custom Chass XCL Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On vehicles equipped with a certain valve stem extension and a stabilizer configured with a specific tire valve stem and wheel combination. Production Dates : FEB 06, 2018 – OCT 30, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 10 : 2017-2022 Freightliner Custom Chass XCM Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On vehicles equipped with a certain valve stem extension and a stabilizer configured with a specific tire valve stem and wheel combination. Production Dates : FEB 21, 2017 – NOV 18, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 11 : 2017-2023 Freightliner Custom Chass XCR Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On vehicles equipped with a certain valve stem extension and a stabilizer configured with a specific tire valve stem and wheel combination. Production Dates : FEB 20, 2017 – NOV 17, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-921 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 12 : 2017-2022 Freightliner Custom Chass XCS Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On vehicles equipped with a certain valve stem extension and a stabilizer configured with a specific tire valve stem and wheel combination. Production Dates : FEB 22, 2017 – NOV 15, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : On affected chassis, the tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged. Damage to the valve stem extension may result in a loss of tire pressure of the inner wheel. This is a follow-on recall to 20V529 (DTNA # FL861), improving the remedy. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Damage to the tire’s valve stem may lead to loss of air pressure, which, if unnoticed, could lead to a flat tire or on dual-wheels an overloaded tire. In extreme situations, rapid loss of tire pressure could increase the risk of a crash. Description of the Cause : NR Identification of Any Warning that can Occur : Operators may identify an audible rattling noise from the stem extension rubbing against the wheel opening while driving. Visual inspection during inspection or during maintenance may reveal stabilizer is dislocated, damage to the stem extension, or the rim, and low tire pressure of the inner tire. Involved Components : Component Name 1 : Outer Wheel Component Description : Outer Aluminum wheel Component Part Number : ACC40620 Part 573 Safety Recall Report 21V-921 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 2 : Inner Wheel Component Description : Inner steel wheel Component Part Number : ACC50487 or ACC51487 Component Name 3 : Extension Stabilizer Component Description : Rubber Valve Stem Extension Stabilizer Component Part Number : 13-10232-000 Component Name 4 : Valve Stem Extension Component Description : Inner Valve Stem Extension Component Part Number : 13-10026-000 Component Name 5 : Valve Stem Component Description : Inner Wheel Valve Stem Component Part Number : 13-10303-000 or 13-10027-000 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : In September of 2021, DTNA received two Vehicle Owner Questionnaires (VOQs) from customers complaining of valve stem(s) continuing to make contact with the outer wheel hand hole after having recall 20V529 (DTNA # FL861) performed. At the time of the original recall, based upon the information available at the time, DTNA reasonably believed its original defect remedy to be adequate. Based upon the more recent information, however, DTNA promptly opened an investigation and began reviewing the information from these VOQs. In late September, DTNA received an additional VOQ with a similar complaint with additional information that caused the scope of the investigation to widen. In October of 2021, DTNA received an additional VOQ and continued investigating. In November of 2021, DTNA reviewed Part 573 Safety Recall Report 21V-921 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Customer and dealer complaint tickets and discovered possible instances where the previous recall remedy may not have been completely effective. In mid-November, out of an abundance of caution, DTNA decided to conduct a recall to institute a different remedy. In February 2022, DTNA discovered a claim from a dealer who may have reinstalled suspect components from vehicles that were remedied with the recall fix prior to release from the factory. After investigating the issue, it was discovered that the aftermarket parts system did not reflect the correct, remedied condition of the affected vehicles. Out of an abundance of caution, DTNA expanded the population to include units updated prior to shipping from the factory for increased visibility on units updated at the factory, to take steps intended to prevent vehicles from reverting to the pre-remedied state. Description of Remedy : Description of Remedy Program : The inner valve stem extension and stabilizer will be removed. Repairs will be performed by Daimler Trucks North America authorized service facilities. Details of the reimbursement plan will be included in the owner’s notification letter. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Customer notification will be made by first class mail using Daimler Trucks North America records to determine the customers affected. Planned Dealer Notification Date : JAN 21, 2022 – JAN 21, 2022 Planned Owner Notification Date : JAN 21, 2022 – JAN 21, 2022 * NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-921 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Daimler Trucks North America, LLC Submission Date : MAR 03, 2022 NHTSA Recall No. : 21V-921 Manufacturer Recall No. : FL912 Manufacturer Information : Manufacturer Name : Daimler Trucks North America, LLC Address : 4747 N. Channel Avenue Portland OR 97217-3849 Company phone : 800-745-8000 Population : Number of potentially involved : 16,676 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2018-2022 Freightliner Custom Chass MBC Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On vehicles equipped with a certain valve stem extension and a stabilizer configured with a specific tire valve stem and wheel combination. Production Dates : DEC 19, 2017 – OCT 19, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2017-2023 Freightliner Custom Chass MC Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On vehicles equipped with a certain valve stem extension and a stabilizer configured with a specific tire valve stem and wheel combination. Production Dates : FEB 21, 2017 – DEC 07, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2018-2022 Freightliner Custom Chass MT55 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On vehicles equipped with a certain valve stem extension and a stabilizer configured with a specific tire valve stem and wheel combination. Production Dates : MAR 02, 2017 – DEC 16, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-921 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 4 : 2017-2022 Freightliner Custom Chass XCS Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On vehicles equipped with a certain valve stem extension and a stabilizer configured with a specific tire valve stem and wheel combination. Production Dates : FEB 22, 2017 – NOV 15, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2018-2019 Freightliner Custom Chass XBR Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On vehicles equipped with a certain valve stem extension and a stabilizer configured with a specific tire valve stem and wheel combination. Production Dates : APR 10, 2017 – MAR 13, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 6 : 2018-2020 Freightliner Custom Chass XBS Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On vehicles equipped with a certain valve stem extension and a stabilizer configured with a specific tire valve stem and wheel combination. Production Dates : AUG 14, 2017 – MAR 13, 2019 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 7 : 2017-2019 Freightliner Custom Chass XCL Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On vehicles equipped with a certain valve stem extension and a stabilizer configured with a specific tire valve stem and wheel combination. Production Dates : FEB 06, 2018 – OCT 30, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-921 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 8 : 2017-2022 Freightliner Custom Chass XCM Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On vehicles equipped with a certain valve stem extension and a stabilizer configured with a specific tire valve stem and wheel combination. Production Dates : FEB 21, 2017 – NOV 18, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 9 : 2017-2023 Freightliner Custom Chass XCR Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On vehicles equipped with a certain valve stem extension and a stabilizer configured with a specific tire valve stem and wheel combination. Production Dates : FEB 20, 2017 – NOV 17, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 10 : 2022-2022 Freightliner Custom Chass S2RV Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On vehicles equipped with a certain valve stem extension and a stabilizer configured with a specific tire valve stem and wheel combination. Production Dates : FEB 09, 2021 – NOV 18, 0201 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : On affected chassis, the tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged. Damage to the valve stem extension may result in a loss of tire pressure of the inner wheel. This is a follow-on recall to 20V529 (DTNA # FL861), improving the remedy. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Damage to the tire’s valve stem may lead to loss of air pressure, which, if unnoticed, could lead to a flat tire or on dual-wheels an overloaded tire. In extreme situations, rapid loss of tire pressure could increase the risk of a crash. Description of the Cause : NR Identification of Any Warning Operators may identify an audible rattling noise from the stem extension Part 573 Safety Recall Report 21V-921 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 that can Occur : rubbing against the wheel opening while driving. Visual inspection during inspection or during maintenance may reveal stabilizer is dislocated, damage to the stem extension, or the rim, and low tire pressure of the inner tire. Involved Components : Component Name 1 : Outer Wheel Component Description : Outer Aluminum wheel Component Part Number : ACC40620 Component Name 2 : Inner Wheel Component Description : Inner steel wheel Component Part Number : ACC50487 or ACC51487 Component Name 3 : Extension Stabilizer Component Description : Rubber Valve Stem Extension Stabilizer Component Part Number : 13-10232-000 Component Name 4 : Valve Stem Extension Component Description : Inner Valve Stem Extension Component Part Number : 13-10026-000 Component Name 5 : Valve Stem Component Description : Inner Wheel Valve Stem Component Part Number : 13-10303-000 or 13-10027-000 Supplier Identification : Component Manufacturer Name : NR Part 573 Safety Recall Report 21V-921 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Address : NR NR Country : NR Chronology : In September of 2021, DTNA received two Vehicle Owner Questionnaires (VOQs) from customers complaining of valve stem(s) continuing to make contact with the outer wheel hand hole after having recall 20V529 (DTNA # FL861) performed. At the time of the original recall, based upon the information available at the time, DTNA reasonably believed its original defect remedy to be adequate. Based upon the more recent information, however, DTNA promptly opened an investigation and began reviewing the information from these VOQs. In late September, DTNA received an additional VOQ with a similar complaint with additional information that caused the scope of the investigation to widen. In October of 2021, DTNA received an additional VOQ and continued investigating. In November of 2021, DTNA reviewed Customer and dealer complaint tickets and discovered possible instances where the previous recall remedy may not have been completely effective. In mid-November, out of an abundance of caution, DTNA decided to conduct a recall to institute a different remedy. In February 2022, DTNA discovered a claim from a dealer who may have reinstalled suspect components from vehicles that were remedied with the recall fix prior to release from the factory. After investigating the issue, it was discovered that the aftermarket parts system did not reflect the correct, remedied condition of the affected vehicles. Out of an abundance of caution, DTNA expanded the population to include units updated prior to shipping from the factory for increased visibility on units updated at the factory, to take steps intended to prevent vehicles from reverting to the pre-remedied state. On February 28, 2022,DTNA received information from the field where certain vehicles included in the recall, do not have the suspect parts. DTNA began investigating this information and discovered… Continued on uploaded submission. Description of Remedy : Description of Remedy Program : The inner valve stem extension and stabilizer will be removed. Repairs will be performed by Daimler Trucks North America authorized service facilities. Details of the reimbursement plan will be included in the owner’s notification letter. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Customer notification will be made by first class mail using Daimler Trucks North America records to determine the customers affected. Planned Dealer Notification Date : JAN 21, 2022 – JAN 21, 2022 Planned Owner Notification Date : JAN 21, 2022 – JAN 21, 2022 Part 573 Safety Recall Report 21V-921 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 * NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-921 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Daimler Trucks North America, LLC Submission Date : NOV 23, 2021 NHTSA Recall No. : 21V-921 Manufacturer Recall No. : FL912 Manufacturer Information : Manufacturer Name : Daimler Trucks North America, LLC Address : 4747 N. Channel Avenue Portland OR 97217-3849 Company phone : 800-745-8000 Population : Number of potentially involved : 18,808 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2018-2022 Freightliner Custom Chass MBC Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On vehicles equipped with a certain valve stem extension and a stabilizer configured with a specific tire valve stem and wheel combination. Production Dates : DEC 19, 2017 – OCT 19, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2017-2019 Freightliner Custom Chass XCL Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On vehicles equipped with a certain valve stem extension and a stabilizer configured with a specific tire valve stem and wheel combination. Production Dates : FEB 06, 2018 – OCT 30, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2017-2022 Freightliner Custom Chass XCM Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On vehicles equipped with a certain valve stem extension and a stabilizer configured with a specific tire valve stem and wheel combination. Production Dates : FEB 21, 2017 – NOV 18, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-921 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 4 : 2017-2022 Freightliner Custom Chass XCS Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On vehicles equipped with a certain valve stem extension and a stabilizer configured with a specific tire valve stem and wheel combination. Production Dates : FEB 22, 2017 – NOV 15, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2017-2023 Freightliner Custom Chass MC Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On vehicles equipped with a certain valve stem extension and a stabilizer configured with a specific tire valve stem and wheel combination. Production Dates : FEB 21, 2017 – NOV 18, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 6 : 2018-2022 Freightliner Custom Chass MT55 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On vehicles equipped with a certain valve stem extension and a stabilizer configured with a specific tire valve stem and wheel combination. Production Dates : MAR 02, 2017 – NOV 12, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 7 : 2018-2022 Freightliner Custom Chass S2C Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On vehicles equipped with a certain valve stem extension and a stabilizer configured with a specific tire valve stem and wheel combination. Production Dates : SEP 01, 2017 – NOV 08, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-921 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 8 : 2018-2022 Freightliner Custom Chass S2G Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On vehicles equipped with a certain valve stem extension and a stabilizer configured with a specific tire valve stem and wheel combination. Production Dates : SEP 20, 2017 – SEP 02, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 9 : 2018-2022 Freightliner Custom Chass S2RV Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On vehicles equipped with a certain valve stem extension and a stabilizer configured with a specific tire valve stem and wheel combination. Production Dates : FEB 22, 2017 – NOV 18, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 10 : 2018-2019 Freightliner Custom Chass XBR Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On vehicles equipped with a certain valve stem extension and a stabilizer configured with a specific tire valve stem and wheel combination. Production Dates : APR 10, 2017 – MAR 13, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 11 : 2018-2020 Freightliner Custom Chass XBS Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On vehicles equipped with a certain valve stem extension and a stabilizer configured with a specific tire valve stem and wheel combination. Production Dates : AUG 14, 2017 – MAR 13, 2019 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-921 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 12 : 2017-2023 Freightliner Custom Chass XCR Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On vehicles equipped with a certain valve stem extension and a stabilizer configured with a specific tire valve stem and wheel combination. Production Dates : FEB 20, 2017 – NOV 17, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : On affected chassis, the tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged. Damage to the valve stem extension may result in a loss of tire pressure of the inner wheel. This is a follow-on recall to 20V529 (DTNA # FL861), improving the remedy. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Damage to the tire’s valve stem may lead to loss of air pressure, which, if unnoticed, could lead to a flat tire or on dual-wheels an overloaded tire. In extreme situations, rapid loss of tire pressure could increase the risk of a crash. Description of the Cause : NR Identification of Any Warning that can Occur : Operators may identify an audible rattling noise from the stem extension rubbing against the wheel opening while driving. Visual inspection during inspection or during maintenance may reveal stabilizer is dislocated, damage to the stem extension, or the rim, and low tire pressure of the inner tire. Involved Components : Component Name 1 : Outer Wheel Component Description : Outer Aluminum wheel Component Part Number : ACC40620 Part 573 Safety Recall Report 21V-921 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 2 : Inner Wheel Component Description : Inner steel wheel Component Part Number : ACC50487 or ACC51487 Component Name 3 : Extension Stabilizer Component Description : Rubber Valve Stem Extension Stabilizer Component Part Number : 13-10232-000 Component Name 4 : Valve Stem Extension Component Description : Inner Valve Stem Extension Component Part Number : 13-10026-000 Component Name 5 : Valve Stem Component Description : Inner Wheel Valve Stem Component Part Number : 13-10303-000 or 13-10027-000 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : In September of 2021, DTNA received two Vehicle Owner Questionnaires (VOQs) from customers complaining of valve stem(s) continuing to make contact with the outer wheel hand hole after having recall 20V529 (DTNA # FL861) performed. At the time of the original recall, based upon the information available at the time, DTNA reasonably believed its original defect remedy to be adequate. Based upon the more recent information, however, DTNA promptly opened an investigation and began reviewing the information from these VOQs. In late September, DTNA received an additional VOQ with a similar complaint with additional information that caused the scope of the investigation to widen. In October of 2021, DTNA received an additional VOQ and continued investigating. In November of 2021, DTNA reviewed Part 573 Safety Recall Report 21V-921 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Customer and dealer complaint tickets and discovered possible instances where the previous recall remedy may not have been completely effective. In mid-November, out of an abundance of caution, DTNA decided to conduct a recall to institute a different remedy. Description of Remedy : Description of Remedy Program : The inner valve stem extension and stabilizer will be removed. Repairs will be performed by Daimler Trucks North America authorized service facilities. Details of the reimbursement plan will be included in the owner’s notification letter. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Customer notification will be made by first class mail using Daimler Trucks North America records to determine the customers affected. Planned Dealer Notification Date : JAN 21, 2022 – JAN 21, 2022 Planned Owner Notification Date : JAN 21, 2022 – JAN 21, 2022 * NR – Not Reported
**************************************************************************************************************
**************************************************************************************************************
SEOCONTENT-END