| “This site contains affiliate links for which OEMDTC may be compensated” |
October 5, 2021 NHTSA CAMPAIGN NUMBER: 21V776000
Rear Suspension Fasteners Not Tightened Properly
Loose or broken suspension fasteners can allow the rear-drive axle to shift out of place, increasing the risk of a crash.
NHTSA Campaign Number: 21V776
Manufacturer Shyft Group
Components SUSPENSION
Potential Number of Units Affected 660
Summary
Shyft Group is recalling certain 2020-2022 Spartan RV Chassis K1 and K2 recreational vehicles. The rear suspension mounting fasteners that attach the rear-drive axle to the rear suspension may not have been tightened properly, which could allow the fasteners to loosen or break.
Remedy
Shyft Group will inspect the rear suspension fasteners for damage, and replace and tighten them as necessary, free of charge. Owner notification letters were mailed on November 16, 2021. Owners may contact Shyft Group’s customer service at 1-800-582-3454. Shyft Group’s number for this recall is 21-22.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
November 16, 2021
IMPORTANT SAFETY RECALL – 21V-776
This notice applies to the vehicle identification number in the label below.
Dear Valued Customer,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
The Shyft Group, Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2020, 2021 and 2022 model year K1 and K2 model Spartan RV Chassis.
What is the Defect?
Certain rear suspension mounting fasteners that attach the rear drive axle to the rear suspension may not have been tightened to their proper value. As a result, the fasteners could break or be loose enough to allow the rear drive axle to shift.
What is the Safety Risk?
A shift in the rear drive axle could increase the risk of a crash.
What is the Warning?
The rear drive axle could shift without warning.
What is the Remedy?
The rear suspension fasteners checked for damage and if damaged they will be replaced and tightened to the correct torque value. If there is no damage and no torque mark, the fasteners will be tightened to the correct torque value. The inspection of the fasteners should take no more than 0.5 hour. To replace and tighten the fasteners to the correct torque value should take no more than 2 hours. However, due to scheduling times the service provider may need your vehicle for longer.
What You Should Do:
Call Spartan RV Chassis at 1-800-543-4277 to locate a qualified service center near you. Steps will be taken to ensure the work is performed at the nearest service center.
Leased Vehicles:
The lessor must notify the lessee by first class mail within ten (10) days from receipt of their owner notification letter from the manufacturer; both for the initial notification and all subsequent notifications.
Reimbursement:
If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. For more information contact Spartan RV Chassis at 1-800-543-4277.
Reply Card:
Please fill out the enclosed prepaid postcard and mail it to us if you have changed your address, sold, or traded the vehicle.
If the authorized service center has failed or is unable to remedy the defect without charge and within a reasonable time, contact Spartan RV Chassis at 1-800-543-4277. You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, D.C. 20590 or call the Auto Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov if you feel the manufacturer has failed or is unable to remedy the defect without charge.
We regret any inconvenience this service may cause you. Your safety and continued satisfaction with the quality and performance of your chassis is of the utmost concern to us.
Sincerely,
Spartan RV Chassis
The Shyft Group, Inc.
Chronology :
On September 13, 2021, Product Safety and Compliance for Shyft was made aware of 3 customer complaints of the rear drive axle shifting shifting rearward on completed motorhomes. An investigation was initiated. On September 16, 2021, a fourth complaint was received involving shifting of the rear drive axle rearward. It was determined the trailing arm fasteners on one side of the vehicle were broken. Any remaining parts of the fasteners were asked to be returned. A request was made for maintenance records for the vehicles but as of the date of this filing, have not been received. In working with the Quality team, it was determined the process for torqueing the fasteners was not being followed and on September 24, 2021, a Stop Ship was issued. Torque was verified on all chassis and fasteners were marked with Dykem paint on the nut side of the fastener. On October 1, 2021, a customer complaint was sent to Product Safety and Compliance involving the shifting of the rear drive axle to one side of the vehicle was received. All fasteners appeared to be intact but were not marked as torqued. A suspect population of vehicles was confirmed on October 4, 2021 and on this day, Shyft determined that a safety related defect could exist in those vehicles.
6 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| SPARTAN | K1 | 2020-2022 |
| SPARTAN | K2 | 2020-2022 |
7 Associated Documents
Recall 573 Report – Amendment 1 11/16/2021
RCLRPT-21V776-5303.PDF 213.969KB
Loading...
Reload document 
Open in new tab
Owner Notification Letter(Part 577) w/NHTSA edits.
RCONL-21V776-8656.pdf 101.223KB
Loading...
Recall Acknowledgement
Loading...
Defect Notice 573 Report
RCLRPT-21V776-7019.PDF 213.966KB
Loading...
Recall Quarterly Report #1, 2021-4
RCLQRT-21V776-3347.PDF 211.133KB
Loading...
Recall Quarterly Report #2, 2022-1
RCLQRT-21V776-7590.PDF 211.231KB
Loading...
Recall Quarterly Report #3, 2022-2
RCLQRT-21V776-5223.PDF 211.316KB
Loading...
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V776&docType=RCL
- Durable Ratchet Head: Made from Hardened treated Chrome Vanadium steel alloy (Cr-V) Corrosion-Retardant: Satin Finish. Made in Taiwan
- Easy Storage: A sturdy plastic storage case is included. Non-Slip Grip: Knurled handle
- Easy to Read: High Contrast & Dual Range Scale. Accurate: Pre-Calibrated to ± 4%
- Accessories included: 1/2" Drive 5" long Extension Bar and 1/2" Drive to 3/8" Drive Reducer
- Simple and Reliable: “Click” sound tells the preset torque value is reached. Stop applying force when you hear and feel it.
- PRECISION - Ships pre-calibrated to +/- 4% accuracy and ready to use. Include calibration certificate with traceable serial number.
- DURABLE - Reinforced ratchet gear head constructed from hardened, heat treated Chrome Vanadium alloy steel.
- LONG-LASTING - Rust & corrosion protection with our unique and newly invented Electro-Black finish treatment.
- PERFORMANCE - Features an easy-to-read, highlighted yellow print dual-range scale. Identify the markings even in low-light conditions.
- COMFORTABLE - Comes with a reversible ratchet head that drives in both directions and measure torque in a clockwise direction.
- ±3% HIGH PRECISION AND COOL APPEARANCE: 1/2 inch drive torque wrench (10-170ft.-lb/13.6-230.5Nm)has a calibration error range of ±3%, high precision, and comes with a corresponding serial number, which is easy to trace the original data, and you can use it with confidence.Hairich torque wrench not only has superior quality but also has a superior appearance. The classic combination of black and red is fashionable and textured, allowing you to enjoy a visual feast during use.
- PREMIUM MATERIAL AND DURABLE: Experience the ultimate durability and antiskid with the torque wrench. The main body of Hairich torque wrench set is made of chrome vanadium steel alloy, which is more strong and more durable. The head of the inch-pound torque wrench adopts a ratchet design with a reversing device to improve work efficiency. The square knurled handle is made of aluminum titanium alloy, which is ergonomic and comfortable to hold for long-time use.
- DUAL SCALE AND QUICK SETTING: Laser Printed by dual-range（ft-lb and Nm). Our professional torque wrench is easy to read and provides direct unit conversion, When the set torque value is reached, the torque wrench will make an audible and felt click to remind you to stop applying force. Pull down the lock knob and hold it until the torque setting is completed. Release the hand, and the lock knob will automatically rebound back to lock the value.
- ERGONOMIC DESIGN AND POWERFUL: Every design of our industrial torque wrench conforms to ergonomic, easy to handle.72-tooth ratchet, 5° ratcheting arc head, a quick-release button for easy loading and unloading, and an aluminum non-slip handle for excellent grip and control. A recent research review that, 72-tooth ratchets are very professional tooth ratchets, you just only rotate 5 degrees to finish it. Not easy to slip and wear, can be used in small spaces, and is more durable and powerful.
- EASY OPERATION AND SAFETY: Thanks to its bidirectional drive ratchet head, our torque wrench can be measured both clockwise and counterclockwise. When the set torque value is reached, a "click" sound will remind you to stop applying force to prevent damage to the item due to excessive torque. Notice: At low Nm settings under 5 Nm the "click" sound can be too light to hear.
- 【High Precision&Quick Reading】: 3/8 torque wrench has high contrast and dual range scale( 5-45 Ft-Lb/6.8-61 Nm),making it clear and easy to read. We have professional torque wrench production technology, and after 20000 tests, the calibration error range of the torque wrench is ± 3%, making it an essential helper for you.
- 【Safe and Reliable Operation】: Equipped with a bidirectional drive ratchet head, torque can be measured clockwise or counterclockwise. When the set torque value is reached, a "click" sound will remind you to stop applying force to prevent damage to the item due to excessive torque.
- 【High Quality and Durable Material】: Made of hardened chromium vanadium steel alloy (Cr-V). At the same time, the bottom buckle tail plug adopts a red anodizing process to improve the product's oxidation resistance during use and enhance surface wear resistance. 72 tooth ratchet head, made of chromium molybdenum steel. High quality materials resist corrosion and are durable.
- 【Quick Torque Setting】: Simple and fast torque setting, pull down the locking knob and hold it down to rotate to the torque you need. Release the hand and the locking knob will automatically rebound to lock the torque value. And the designer referred to the appearance of the flashlight handle and designed a non slip and labor-saving knurled handle, making it more comfortable and easy to hold when using.
- 【Easy to Store and Widely Use】: You will receive the 3/8-inch drive click torque wrench with a sturdy plastic shell storage box, which is very delicate and durable. Torque wrench is suitable nuts and bolts on various occasions, such as bike, motorcycle, car spark, and is the best helper for you🎁. 🔔 And we provide 12 months warranty. If you have any questions, please feel free to contact us.
- 【3Pcs Torque Wrench Set】 The calibration error range is ±3%, each torque wrench has a calibration certificate. The 3-in-1 torque wrench set can meet your different needs. Including 1/4 inch 20-240in.lb, 3/8 inch 5-45ft.lb, 1/2 inch 20-160ft.lb.
- 【Safe & Reliable】 When the 1/2 torque wrench reaches the preset torque value, it makes a clear "click" sound, accompanied by an obvious hand vibration that reminds you no longer to apply force, prevent damage caused. 72-tooth reversible ratchet head, it can be used both clockwise and counterclockwise directions.
- 【Quick Release Button】 This 3/8 torque wrench has a quick release button with which accessories can easily be installed and removed, the accessories can grip and is not easy to fall down. It is more convenient to use. The torque wrench is made of CR-MO with a higher hardness.
- 【Easy to Set】First pull down the locking knob and hold it down and then start setting the desired torque value. Release the hand and the locking knob will automatically rebound to lock the torque value. If you do not use, please set the torque key to the minimal torque value.
- 【Widely Use】The torque wrenches can satisfy you in bicycle, motorcycle, car, truck and wheel screws, wheel nuts and in the device installation, electrical engineering, etc. We provide 12 months warranty. If you have any questions, please feel free to contact us.
- PORTABILITY: Torque wrench 1/2 inch drive has a durable case for portability or storage
- ADDED COMFORT: Bi-material handle for comfort and grip of the 1/2 torque wrench
- HASSLE FREE USE: Locking feature adjusts quick and easily for hassle free use
- QUICK IDENTIFICATION: Scales stamped into housing showing inch and metric torque settings
- Meets or Exceeds ASME Specifications
- 🔧【𝐌𝐢𝐥𝐢𝐭𝐚𝐫𝐲-𝐠𝐫𝐚𝐝𝐞 𝐒𝐭𝐞𝐞𝐥】ETOOLAB torque wrench utilizes military-grade steel as its base material, coupled with professional surface rust protection methods tailored to usage habits. While ensuring user comfort, it enhances product strength, wear resistance, and rust resistance. offers a more comfortable experience and a longer lifespan!
- 👍【𝐄𝐚𝐬𝐲-𝐭𝐨-𝐑𝐞𝐚𝐝】The scale of this 1/2 drive torque wrench is laser-engraved, using a black background with white markings. dinamometrica de 1/2 ensures clear and easy readability of the scale, even in sunlight. With a dual-scale design, users can conveniently read torque values in two different units according to their preferences, without the need for conversion!
- ⚙️【±𝟑% 𝐏𝐫𝐞𝐜𝐢𝐬𝐢𝐨𝐧 & 𝐒𝐢𝐦𝐩𝐥𝐞 𝐋𝐨𝐜𝐤𝐢𝐧𝐠 𝐑𝐢𝐧𝐠】Our torque wrench 1/2 drive meets the high precision standard of ±3% and comes with a traceable serial certificate. You can use it with confidence! Moreover, its graduation ring is tightly locked, with smaller incremental values, ensuring precise and consistent torque output even after multiple uses. This reduces the hassle of frequent adjustments. It is undoubtedly an excellent tool for your work!
- 🔊【𝐋𝐨𝐮𝐝 𝐂𝐥𝐢𝐜𝐤 𝐒𝐨𝐮𝐧𝐝】This torque wrenches has been upgraded to have a louder "Click" sound. We conducted over 25,000 tests to ensure that each product produces a click sound volume of no less than 45dB when the torque value exceeds 34 lbf·ft. When you hear the distinct click sound, it indicates that the preset torque has been reached, signaling you to stop applying force. You no longer need to worry about damaging your mechanical components.
- 💯【𝐔𝐬𝐞𝐫-𝐅𝐫𝐢𝐞𝐧𝐝𝐥𝐲】Our torque wrench set features a 72-tooth dual-directional ratchet head, allowing for easy operation in both clockwise and counterclockwise directions. It is designed with an adjustable locking ring, making it effortless to adjust the preset torque value. Additionally, it includes a quick-release head design, allowing it to replace the wrench head accessories more easily!
- Includes 1-pc. 3/8 in. drive torque wrench; Storage case; Product manual with torque conversion chart
- Wrench emits a click that can be heard and felt when the preset value is reached
- Permanently marked, high-contrast dual-range scale is easy to read, even in low light
- Reversible ratchet head drives in both directions and measures torque in clockwise direction
- Durable all-steel construction has no plastic parts to break or wear out
- Includes 1-pc. 1/4 in. drive micrometer torque wrench (20-200 in.-lb.) with storage case and product manual; 1-pc. 3/8 in. drive micrometer torque wrench (10-80 ft.-lb.) with storage case and product manual; 1-pc. 1/2 in. drive micrometer torque wrench (25-250 ft.-lb.) with storage case and product manual
- Wrenches emit a click that can be heard and felt when the preset value is reached
- Permanently marked, high-contrast dual-range scale is easy to read, even in low light
- Reversible ratchet heads drive in both directions and measure torque in clockwise direction
- Durable all-steel construction has no plastic parts to break or wear out
- 【PRECISION】 - Ships pre-calibrated to +/- 4% accuracy and ready to use. Include calibration certificate . Before shipping, we take 200 times calibration tests to make sure all wrenches performance well .
- 【DURABLE】 - Reinforced ratchet gear head constructed from hardened, heat treated Chrome Vanadium alloy steel.
- 【 RELIABLE & SAFE】: When small torque wrench set torque value is reached, the wrench will emits slight click sound to remind you to stop applying force to prevent overtorque damage to your items.
- 【LONG-LASTING】 - Rust & corrosion protection with our unique and newly invented Chrome finish treatment.
- 【 DUAL-DIRECTION MEASURES & WIDE USE】: The paddle of the mini torque wrench head can adjust the direction of use at any time,so that the wrench can be used both clockwise and counterclockwise directions. More widely used for Installation equipment, Electrical engineering, bicycle/motorcycle maintenance, Product assembly.With a storage box and an instruction manual.
Last update on 2024-04-11 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.