2017-2018 Starcraft Allstar XL Transit Buses Fuel Heater

“This site contains affiliate links for which OEMDTC may be compensated”

August 10, 2021 NHTSA CAMPAIGN NUMBER: 21V623000

Fuel Heater May Overheat and Cause Fire

A fire increases the risk of injury. An engine stall can increase the risk of a crash.

 

NHTSA Campaign Number: 21V623

Manufacturer Forest River, Inc.

Components FUEL SYSTEM, DIESEL

Potential Number of Units Affected 4

 

Summary

Forest River, Inc. (Forest River) is recalling certain 2017-2018 Starcraft Allstar XL transit buses equipped with Cummins B6.7 diesel engines. The electric fuel heater within the fuel module may overheat, causing plastic in the fuel heater to melt and potentially catch fire. It may also lead to engine stalling.

 

Remedy

The remedy is still under development. Owner notification letters were mailed August 18, 2021. Owners may contact Forest River customer service at 1-800-348-7440. Forest River’s number for this recall is 05-1401.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


*** IMPORTANT SAFETY RECALL***
NHTSA Recall No. 20E-018
Cummins Campaign #C2302 Final Notice

 

May 28, 2021

 

Dear Cummins Customer:

This notice is sent to you·in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

Cummins Inc. has decided that a defect which relates to motor vehicle safety exists in certain 86.7 diesel engines that were manufactured between December 16, 2015 and March 24, 2020 and equipped with fuel module option FS90301 or FS90453.

This notice applies to your engine(s) listed on the enclosed Engine/Vehicle list.

If your engine was manufactured between December 16, 2015 and February 25, 2019, you received a similar notice regarding NHTSA Recall No. 19E-020 (Cummins Safety Campaign #C2127) pertaining to your engine(s). This recall notice supersedes the prior recall notice; you must have the remedy described in this recall performed on your engine, even if your engine was remedied under the prior recall.

If your engine was manufactured between February 26, 2019 and November 5, 2019, your engine may have had repairs done according to Cummins Campaign #C2128 or ATC2278. This recall notice supersedes actions under those field actions; you must have the remedy described in this recall performed on your engine, even if your engine was remedied under those actions.

If your engine was manufactured between November 6, 2019 and March 24, 2020, this is a new action.

 

WHY IS A RECALL BEING CONDUCTED? 

Fuel module options FS90301 and FS90453 contain an electric fuel heater. Internal electrical heating within the fuel heater may create sufficient heat inside the fuel heater to cause plastic in the fuel heater to melt and potentially catch fire. It may also cause an engine stall. A fire, if undetected and uncontained, presents an increased risk of personal injury. An unexpected engine stall may increase the risk of a crash.  If this condition exists, melting of the fuel heater or fuel seepage from around the fuel heater may be visible during a service event, smoke may precede or accompany a fire, or the engine may become increasingly difficult to start.

 

WHAT ARE WE DOING ABOUT THE PROBLEM? 

Cummins has released field Safety Campaign #C2302 “B6.7 Engine-Mounted Fuel Heater Safety Campaign” to correct this condition. This campaign is currently available at Cummins Distributors and Cummins-authorized Warranty Dealers. The remedy will consist of the following: (1) disabling the fuel heater by either installing a plug in place of the fuel heater or otherwise rendering the fuel heater inoperable and (2) removing the fuse supplying electrical power to the fuel heater and installing a cover over the wire harness connector. The repair will be completed free of charge (parts and labor) and most applications will require approximately 30 minutes to complete.

 

This safety recall addresses the potential safety defect for your engine. However, this repair will disable the fuel heater. Cummins is currently working to determine an appropriate cold weather starting aid for customers that require it.  Cummins Distributors  and Dealers will be notified when a separate field action is available.

 

WHAT SHOULD YOU DO? 

Contact the nearest Cummins Distributor or authorized Warranty Dealer to arrange to have this campaign performed on your engine. The distributor or dealer will work with you to schedule the best date to complete this repair.

In the meantime, to mitigate the safety risk, Cummins advises you to remove the fuel heater fuse as shown in Figures 1, 2 or 3 below (based on the vehicle).

Federal law requires vehicle lessors receiving this recall notice to forward a copy of this notice to the lessee within ten (10) days. Also, it is a violation of Federal law for a dealer to deliver a new vehicle or equipment covered by this recall notice under a sale or lease until the defect has been remedied.

If you previously paid to have this recall performed on your vehicle, you may be eligible for reimbursement. Please contact Cummins Care at the number below for more information.

 

WHO SHOULD YOU CONTACT IF YOU HAVE FURTHER QUESTIONS OR CONCERNS?

If you have questions or concerns about this recall, please contact your local Cummins Distributor or authorized warranty dealer. You may also contact Cummins Care at 1-800- CUMMINS (1-800-286-6467) or visit our website at care.cummins.com.

If you have a complaint relative to this recall, you may report it to the following:

Administrator
National Highway Traffic Safety Administration
1200 New Jersey Avenue, SE
Washington, DC 20590

 

You may also call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.

 

If you have not registered your Cummins product, please complete the enclosed registration card or register your product at https://prodreq.cummins.com/prodreq/#/webform/contactln fo.

 

If you are no longer the owner of the engine or vehicle listed in the table, please forward this notice to the new owner or provide the new owner’s contact information to Cummins at cummins.campaign.administ ration@cummins.com so that we can notify them of this recall.

 

Cummins is taking this action in the interest of safety and satisfaction with our products. We apologize for any inconvenience and thank you for your attention to this matter.

 

Sincerely,

 

Campaign Administrator Cummins Inc.

 


Navistar® CE Bus and 1300 FBC Fuse Removal Instructions (Reference Figure 1 below)

1. Disconnect vehicle

2. Locate red 50 Amp or green 30 Amp Maxi Fuse on under hood fuse

3. Remove fuse cap and discard red or green Maxi

4. Reinstall fuse Do not replace fuse.

5. Reconnect vehicle

 

Figure 1 – Location of Fuse on Navistar® CE Bus and 1300 FBC.

 

Navistar® MV, HV and TC Commercial Bus (some DuraStar (4300)/WorkStar (7300) Fuse Removal Instructions (Reference Figure 2 below)

1. Disconnect vehicle

2. Remove 30 or 40 amp fuse located at 2C

3. Reconnect vehicle battery.

 

Figure 2 – Location of 30A or 40A Fuse on Navistar® MV/HV/TC.

 

Navistar® DuraStar (4300) / WorkStar (7300) / HC Commercial Bus Fuse Removal Instructions (Reference Figure 3 below)

1. Disconnect vehicle

2. Remove Power Distribution Module (PDM) cover, located under the hood on the driver side of the vehicle.

3. Remove fuse located at cavity 2C.

4. Reconnect vehicle

 

Figure 3 – Location of Fuse on Navistar® DuraStar (4300) / WorkStar (7300) / HC Commercial Bus

 


Dear Forest River Customer:

 

This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This notice is also sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Forest River – Office of Corporate Compliance (“OCC”) has decided that a defect, which relates to the motor vehicle safety, exists in certain 20172018 Starcraft Allstar XL Transit Buses. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.

 

WHAT IS THE DEFECT/NONCOMPLIANCE? 

As stated by the defect notice received by Cummins, Inc. per recall 20E018: Excessive electrical heating within the fuel heater may create sufficient heat inside the fuel heater to cause plastic in the fuel heater to melt and potentially catch fire. It may also cause an engine stall.

 

EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.

As stated by the defect notice received by Cummins, Inc. per recall 20E018:  A fire, if undetected and uncontained, presents an increased risk of personal injury. An unexpected engine stall may increase the risk of a crash.

 

WHAT IS CUMMINS GOING TO DO?

Cummins is developing the remedy program. The remedy program is expected to address three distinct subsets of engines that comprise the total population identified. A recall-specific reimbursement plan will be provided in the Recall Portal for those units not covered by the manufacturer’s limited warranty.

 

WHAT SHOULD YOU DO?

Cummins Care at 1-800-CUMMINS (1-800-286-6467), or visit our website at care.cummins.com

 

WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?

If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.

Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.

Please send the service invoice to the following address:

Starcraft Bus (5A)
2367 Century Drive
Goshen, IN 46528

 


Fuel Heater May Overheat and Cause Fire – Cummins B6.7 Diesel Engines

 

Fuel Heater May Overheat and Cause Fire – Cummins B6.7 Diesel Engines

 



2 Affected Products

Vehicle

MAKE MODEL YEAR
STARCRAFT BUS ALLSTAR XL 2017-2018

 


9 Associated Documents

Recall Quarterly Report #1, 2021-3

RCLQRT-21V623-6223.PDF 211.129KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.18 KB]

 


Recall Acknowledgement

RCAK-21V623-3030.pdf 645.716KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [630.58 KB]

 


Defect Notice 573 Report

RCLRPT-21V623-7069.PDF 214.137KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [209.12 KB]

 


Manufacturer Notices(to Dealers,etc)

RCMN-21V623-7430.pdf 217.725KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [212.62 KB]

 


Remedy Instructions and TSB

RCRIT-21V623-3752.pdf 1922.208KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [1.83 MB]

 


ISSUED Owner Notification Letter(Part 577)

RCONL-21V623-9528.pdf 207.92KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [203.05 KB]

 


Recall 573 Report – Amendment 1

RCLRPT-21V623-2879.PDF 214.937KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [209.90 KB]

 


Recall Quarterly Report #2, 2021-4

RCLQRT-21V623-6413.PDF 211.228KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.28 KB]

 


Recall Quarterly Report #3, 2022-1

RCLQRT-21V623-6072.PDF 211.311KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.36 KB]

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V623&docType=RCL

 


 

“This site contains affiliate links for which OEMDTC may be compensated”
Bestseller No. 1
ZTUOAUMA 7L 7-Litre Stainless Steel Capacity Fuel Gasoline Petrol Tank Compatible with Eberspacher Webasto Diesel Parking Heater Gas Engines
  • Applications: Compatible with Webasto Eberspacher Diesel Parking Heater Also Universal for Various More Gasoline Engines
  • Assemblied By: 1X Stainless Steel Tank Body; 4X Copper Screws; 4X Seals; 1X Rubber Fuel Tube; 1X Plastic Fuel Cap; 1X Rubber Fuel Line
  • Length: 325mm (12.8''); Width: 265mm (10.4''); Height: 100mm (3.9''); Material: Stianless Steel; Capacity: 7 Litres
  • Material: Made of high-quality 304 stainless steel, wear-resistant and high-temperature resistant, will not get rust while using and can provide durable use, 7L large capacity can store more gasoline and meet long trip need, the fuel tank comes assembly and save time for installation.
  • Warranty: Returnable for 6 Months and Changeable for 1 Year (return and change for free)
Bestseller No. 2
7L Stainless Steel Gasoline Petrol Fuel Tank, Portable Diesel Heater Fuel Tank Capacity Gasoline Petrol Fuel Tank for Webasto Parking Heater Diesel Engines
  • Stainless Steel Gasoline Petrol Fuel Tank: Fuel tank is made of stainless steel, high temperature resistance and rust resistance, provide durable service for your heater.
  • Universal Application: Diesel fuel tank cover Diesel gasoline tank fits for Webasto, for Eberspacher parking heater diesel engines, our diesel tank is widely used in trucks, tractors, ships, motorhomes, outdoor industries, construction industries, etc.
  • 7L Capacity: Diesel gasoline petrol fuel tank has 7L large capacity, to store more diesel gasoline and meet the long trip needs. The diesel gasoline tank is a great product which can meet your needs.
  • Easy to Install: The oil petrol storage cans is simple and does not require complicated operations, save time and effort. Ideal and direct replacement for old or damaged gasoline pet
  • Direct Fit: According to the original factory standard specifications, gasoline petrol fuel tank will perfectly match for the vehicle. The manufacturing conforms to the standard specification, strictly follows the factory quality control.
SaleBestseller No. 3
Heet Iso-HEET Water Remover And Premium Fuel Line Antifreeze + Injector Cleaner Helps Increase Gas Mileage Improves Engine Performance Year Round Performance, 12 fl. oz. (28202) , Red
  • Selling brand of premium gas-line antifreeze
  • Absorbs 5 times more water than regular gas dryers
  • Removes water from fuel system
  • Prevents rust and corrosion
  • This item is not for sale in Catalina Island
Bestseller No. 4
Fiberfly Diesel Heater 8KW, 15L Tank, Diesel Air Heater 12V,Muffler, Diesel Parking Heater with LCD Thermostat Monitor & Remote Control for Bus Boat and Motor-home
  • [SPECIFICATIONS]-Heater power: 8KW; Fuel gasoline: Diesel; Rated voltage: 12V; Fuel consumption: 0.2-0.5; Working temperature of the heater: -40℃~+50℃; Working temperature of the oil pump: -40℃~+40℃; Operating voltage range: 10-12/ 20-32
  • [LOW EMISSIONS]-Compact structure, easy to install; Environmentally product, low emissions, low fuel consumption; Heater exhaust emissions to meet euro IV engine emissions requirements
  • [VOLATILE TECHNOLOGY]-By the ceramic ignition plug will fuel heating evaporated into gas, fast ignition, full combustion
  • [AUTOMATIC CONTROL]-The use of advanced automatic control technology, with a reliable abnormal operating conditions; Fuel, electricity, temperature can be set arbitrarily
  • [WIDE APPLICATIONS]-This diesel heater can be applied for heating in commercial vehicles, automotive, recreational vehicles, buses, vans, cars, trucks and all kinds of other diesel vehicles
Bestseller No. 5
LSSOCH New 10L Plastic Gas Fuel Storage Tank,Heater Tank with Screw Kit Compatible With Car Truck Air Van Parking Heater
  • Specification: 1. Material: Plastic; 2. Color: White; 3. Capacity: 10L.
  • Features: 1. Car air parking heater fuel tank is universal for most cars, trunks and so on 2. Leak proof, straight mouth, convenient to use and effortless. 3. 10 L capacity, very large, can hold on much fuel, oil and gasoline. 4. A spare oil tank for your car, no need to worry about its quality. 5. Can also be a refrigerator or air conditioning water tank.
  • Package Included: 1 x Fuel Tank(Bolt, Fuel Tank Cap)
  • Warranty: 12 Months
Bestseller No. 6
Diesel Heater Oil Fuel Pump with bracket, 12V 22ML Quieter Pulse Metering Gas Inline Air Heater Electric Fuel Pump Kit for Webasto Eberspacher China 2KW 5KW 8KW Parking Heater Replacement
  • 【Fits For】Car Diesel Parking Heater Accessories Oil Pump Compatible with Webasto Eberspacher Diesel Heater D2 D4 D5 Airtronic, Also Fit for China Diesel Heater 2KW 5KW 8KW.
  • 【12V 22ML High Performance】 The fuel pump of the diesel engine heater supplies oil to the parking heater through the piston, ensuring continuous operation of the engine body. The fuel pump provides reliable and efficient performance, ensuring stable fuel flow to the car engine and making the fuel supply to the air heater more stable.
  • 【Premium Material】The fuel pump is made of high-quality ABS and metal materials, processed by precision lathes, with precise dimensions and the ability to accurately control the pump oil volume, which is fuel-efficient and durable. The design of pure copper coils is strong, durable, and has a longer service life.
  • 【 Easy to replace 】 The air pulse pump is equipped with a fixed leather cover, which can directly replace defective fuel pumps. It is easy to install and has good working performance. (Tip): All oil pumps undergo testing before shipment, so there may be residual oil, which is not a used product.
  • 【Buy with Confidence】:3mirrors Brand is a professional brand auto parts dealer for many years, focusing on the experience of each customer. Any questions, please feel free to contact us for help. Thanks for your choice.
Bestseller No. 7
GEARZAAR Diesel Heater Oil Fuel Pump 12V 22ML Pulse Metering Gas Inline Air Heater Electric Fuel Pump Kit for Webasto Eberspacher China 2KW 5KW 8KW Air Diesel Parking Heater Pump, F-CPAMZ00551
  • Oil Pump for 12V 24V Diesel Heater】12V/24V Car Diesel Parking Heater Accessories Oil Pump, Compatible with Webasto Eberspacher Parking Heater D2 D4 D5 Airtronic, also fits for China Car Diesel Heater 2KW 5KW 8KW.
  • 【Strong Suction Line 22 ML/1000 Times】Heater Oil Fuel Pump feeds fuel to the parking heater through the piston and has stronger suction so that the fuel supply of the air heater is more stable.
  • 【High Quality】Fuel Pump Made of ABS and metal material with High quality, corrosion resistant, oxidation resistant, high hardness and long service life.
  • 【Low Noise Operation】Diesel Heater Oil Fuel Pump uses low noise technology, quieter than the original pump.
  • 【Easy to Replace】Direct replacement for the defective pump, easy to install and works with great performance.
SaleBestseller No. 8
JZGRDN Fuel Oil Gasoline Tank Compatible with Webasto Eberspacher Car Parking Heater 2.5L
  • Capacity: 2.5L
  • Compatible with Webasto Eberspacher Car Parking Heater 2.5L
  • Package included Fuel Tanks and Accessories
  • 1 Year Warranty. Please feel free to contact us, we will give quick response asap
Bestseller No. 9
WAYSKA Diesel Air Heater 12V, 15L Tank, Diesel Heater 8KW, Muffler, Diesel Parking Heater with LCD Thermostat Monitor & Remote Control for Trucks, Trailer, Boat and Motor-Home
  • 【SPECIFICATIONS】-Heater power: 8KW; Fuel gasoline: Diesel; Rated voltage: 12V; Fuel consumption: 0.2-0.5; Working temperature of the heater: -40℃~+50℃; Working temperature of the oil pump: -40℃~+40℃
  • 【WORKING PRINCIPLE】-12v 8kw diesel heater adopts light diesel which corresponds to the environmental temperature as fuel, and it can be started and operated normally at the temperature of above -40℃. The inhaled fresh air is heated to hot air through heat exchanger by the energy which comes from fuel burning, then blown to where it is needed. This type of heater owns the advantage of compact structure, light weight, high thermal efficiency, economize on electricity and fuel, easy installation.
  • 【FAST HEATING & LOW EMISSIONS】-Volatile technology, the ceramic spark plug heats the fuel to evaporate into a gas, quickly ignites, and fully burns. Environmentally friendly air diesel heater, low emission, low fuel, and power consumption, suitable for long running time.
  • 【PLATEAU VERSION THERMOSTAT】-The thermostat of the parking heater has the function of the plateau version, which can be used in areas above 5500 altitude, stable and reliable.
  • 【WIDE APPLICATION】- The Air diesel heater is not affected by the engine, and it is supplied for the following vehicles with corresponding power: all kinds of auto and trailer, boat, caravan and etc
SaleBestseller No. 10
Fuel Tank for Parking Heater 7L Capacity Gasoline Petrol Fuel Tank Stainless Steel Automotive Replacement
  • Fitment---- 7L Fuel Tank is suitable for Webasto, for Eberspacher parking heater engines, suitable for cars and trucks. Please confirm whether the product is suitable before purchasing
  • High Quality Stainless Steel---- Heater Fuel Tank is made of high-quality stainless steel, wear-resistant and , high temperature resistant, rust-proof, service for your heater, can be used for a long time
  • 7L Capacity---- Automotive Replacement Fuel Tank has 7L large capacity, to store more gasoline and meet the long trip needs. Convenient and practical
  • Perfect Match---- According to the original factory standard specifications, gasoline tank will perfectly match for the vehicle. The manufacturing conforms to the standard specification, strictly follows the factory quality control
  • Easy to Install---- The installation is simple and does not require complicated operations, save time and effort. Ideal and direct replacement for old or damaged gasoline petrol fuel tank, dependable to use

Last update on 2024-06-13 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.

Leave a Comment

Share to...