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May 5, 2021 NHTSA CAMPAIGN NUMBER: 21V317000
A broken spare tire carrier could detach, becoming a road hazard and increasing the risk of a crash.
NHTSA Campaign Number: 21V317
Manufacturer Jayco, Inc.
Components STRUCTURE
Potential Number of Units Affected 559
Summary
Jayco, Inc. (Jayco) is recalling certain 2021 Travel Trailer Jay Feather Micro trailers. The spare tire carrier could break at the bend radius or gusset.
Remedy
Dealers will install two Z-brackets, free of charge. Owner notification letters were mailed on June 9, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco’s number for this recall is 9901566.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Spare Tire Carrier – Modification
Bulletin Type: | Recall | Publication Date: | June 2021 |
Bulletin #(s): | 21V-317 US
2021-272 Canadian |
Make(s): | Jayco |
Job Code(s): | 9901566 | Model(s): | Jay Feather Micro |
Flat Rate(s): | A. .10 Hr. Inspection for Z-brackets.
B. .25 Hr. Inspection and Install Z-brackets C. .50 Hr. Inspection and Install Spare Tire Carrier + Z-brackets. Note: Only use this code if spare tire carrier has physical damage. |
Model Year(s): | 2021 |
Incident: | Spare tire carrier may break at bend radius or gusset and fall/detach from the travel trailer during transit. |
Affected Units: | M1JG0051-0379
M1JK0050-0321 M1JM0051-0102 |
Part Kit Numbers:
21V-317A 21V-317B |
Part Kit Contents:
21V-317A: Standard kit 1 – Norco Service Bracket Kit (Includes two Z-brackets & four 3/8-16 serrated flange nuts). #2026910 2 Lug Nuts, 0.50-20 Stainless Steel ¾” HEX for aluminum wheels. #0713240
21V-317B: Only order this kit if the spare tire carrier has physical damage. 1-Spare Tire Carrier # 2014093 (Norco#20400292) w/ Z–Brackets 2-Lug Nuts, 0.50-20 Stainless Steel ¾” HEX for aluminum wheels. #0713240
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Misc. Tools & Supplies: | 13/16” Thin Wall Socket
3/4” Deep Thin Wall Socket 9/16” Deep Socket |
Parts Return Information: | No Part Return |
INSPECTION STEPS
1.) Remove nuts holding spare tire onto spare tire carrier with a 13/16” thin wall socket.
2.) Remove spare tire from carrier.
3.) Inspect spare tire carrier for Z-brackets already installed. No further action needed.
4.) Inspect spare tire carrier for any physical damage in the Circled area identified below.
5) If spare tire carrier has damage replace complete spare tire carrier AND add two Z brackets. Order Kit 21V-317B.
6) If spare tire carrier has no physical damage and there are no Z-brackets installed, add two Z-brackets to spare tire carrier.
Order Kit 21V-317A.
See instructions details starting on page 3.
Installing Z-Brackets onto Tire Carrier
1) Slide one Z-bracket over spare tire carrier studs and over 3/8” bolts.
2) Slide second Z-bracket over spare tire carrier studs and over 3/8” bolts.
3) Using just your hand, start threading a 3/8”-16” serrated flange nuts onto 3/8” bolts protruding out of rear wall.
4) Once all of the 3/8”-16 nuts are started, use 9/16” deep socket and tighten nuts to 30 ft.-lbs. against each Z-bracket.
5) When all 3/8”-16 nuts are tightened, re-check that all nuts are torqued to 30 ft.-lbs. The completed installation should look as shown below.
6) Position spare tire back onto spare tire carrier.
7) Using the two ½-20 lug nuts provided with service kit, use ¾” deep thin wall socket and secure spare tire to spare tire carrier by torqueing nuts to 90 ft.-lbs. The completed installation should look like one of the two configurations shown below.
Jayco’s sole obligation under our limited warranty is to repair or replace defective materials and/or workmanship deemed our responsibility as determined by Jayco in our sole discretion. Jayco reserves the right to use new and/or remanufactured parts or materials of similar quality to complete any work, and to make parts and/or design changes as appropriate without notice to anyone. Jayco designs and/or materials changes are done without obligation to incorporate such changes in previously manufactured product. Jayco makes every reasonable effort to ensure field remedies will not adversely affect performance and/or safety of the unit. This field remedy is not intended to extend to future performance of this RV, or any of its materials, components or parts beyond the standard warranty period. The RV owner’s obligation to notify Jayco, or one of its independent, authorized dealers, of a claimed defect does not modify any obligation placed on the RV owner to contact Jayco directly when attempting to pursue remedies under state or federal law. Jan. 2019.
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903 South Main Street • P.O. Box 460 • Middlebury, IN 46540 |
Safety Recall: 21V-317
June 2021
IMPORTANT SAFETY RECALL
This Notice Applies to Your Recreational Vehicle «unit_serial_»
Dear Valued Customer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Jayco has decided that a defect, which relates to motor vehicle safety, exists in certain 2021, Jay Feather Micro travel trailers.
Reason for this recall
The spare tire carrier may break and fall off of the travel trailer causing a road hazard and increasing the risk of a crash.
Recall Remedy
Remedy consists of bolting on 2-Z brackets to the original spare tire carrier for additional reinforcement. The remedy will be performed free of charge to you and will take approximately 15 minutes to complete.
What we need you to do
Please contact a Jayco certified repair facility and schedule an appointment for this remedy. CAUTION: Remove the spare tire from the carrier and stow in the cargo area until the recall remedy is complete.
Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
If you had this repair completed prior to receipt of this recall notice, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall.
If you take your recreational vehicle to your dealer on the agreed service date and the dealer does not remedy this condition on that date or within three (3) days, please contact our Customer Service Department at 800-283-8267. If you are unable to get this safety defect remedied without charge and/or within a reasonable amount of time after contacting your dealer and Jayco customer service, you may want to contact NHTSA. To submit a written complaint, contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153): or go to https://www.safercar.gov.
We certainly regret this inconvenience; however, your safety is our most important priority.
Sincerely,
Compliance Management
Jayco Towable Products
SEOCONTENT-START IMPORTANT SAFETY RECALL Dear Valued Dealer: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Jayco has decided that a defect, which relates to motor vehicle safety, exists in certain 2021, Jay Feather Micro travel trailers. The spare tire carrier may break and fall off of the travel trailer causing a road hazard and increasing the risk of a crash. Remedy consists of bolting on 2-Z brackets to the original spare tire carrier for additional reinforcement. All pertinent information regarding this recall is available under the Applications > Recalls section of the website. Our records show the following unit is affected by this recall, and is part of the current inventory at your Dealership. VIN Before placing an order for the Recall Parts Kit, please confirm the unit serial number requires the Recall Remedy, using CASE RECALL LINES in Jayco Partners. The Instructions for the Recall Remedy are available under the Case Recall 21V-317 (US) and 2021-272 (CN) attachments. Federal law requires the Recall Remedy completed on this unit prior to customer delivery. If you sold this unit recently, please contact the owner immediately to inform them of this recall. In addition, please register this unit by submitting the Warranty Registration information. Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. We certainly regret this inconvenience; however, our Customers’ safety is our most important priority. Sincerely, Compliance Management Jayco Towable Product Safety Recall: NHTSA # 21V-317 June 2021 Reason for Recall r this recall What we need you to do Recall Remedy r this recall SEOCONTENT-END
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
JAYCO | JAY FEATHER MICRO | 2021 |
8 Associated Documents
Recall Quarterly Report #1, 2021-2
RCLQRT-21V317-9596.PDF 211.117KB
Manufacturer Notices(to Dealers,etc)
RCMN-21V317-4521.pdf 139.056KB
Defect Notice 573 Report
RCLRPT-21V317-7564.PDF 213.339KB
Recall Acknowledgement
RCAK-21V317-6799.pdf 689.497KB
Remedy Instructions and TSB
RCRIT-21V317-4602.pdf 1053.077KB
Owner Notification Letter(Part 577)
RCONL-21V317-3966.pdf 614.531KB
Recall Quarterly Report #3, 2021-4
RCLQRT-21V317-2110.PDF 211.309KB
Recall Quarterly Report #2, 2021-3
RCLQRT-21V317-4233.PDF 211.218KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V317&docType=RCL
- 【150 LBS HEAVY DUTY】This spare tire bracket is reinforced with an upgraded triangular structure welded together, with a sturdy rectangular behind plate that holds the steel beam firmly in place and holds up to 150 Lbs.
- 【WIDE APPLICABILITY】Our spare tire carrier compatible with 4 lug X 4" diameter hole pattern, 5 lug X 4.5"/4.75“/5” diameter hole pattern, and 6 lug X 5.5" diameter hole pattern. Because of its universal compatibility, it is also suitable for boat trailers.
- 【Robust Construction】Once the screws are tightened, your spare tire mount will no longer have the risk of losing a tire. The industrial solid iron and sandblasting process gives it a durable, smooth and attractive surface so you don't have to have bumpy roads.
- 【EASY TO INSTALL】Features a sloping and raised design concept to reduce wind resistance and low clearance to the ground, firmly lock the tire. Different length bolts, no drilling required, just need a wrench, make installation and removal a breeze and you can choose the height of the steel beam yourself.
- 【WORRY-FREE VOUCHSAFING】GADFISH Spare tire carriers comes with 18 months of support and are rigorously tested before shipment. Please feel free to contact us if you have any questions regarding Carrier installation. We will definitely give you a satisfying solution.
- Holds 4-lug (4 on 4" bolt pattern) and 5-lug (5 on 4-1/2" bolt pattern) trailer wheels and not compatible with 5 on 4-3/4" or 5 on 5" bolt pattern
- Mounts on trailer tongues up to 3 inch wide and 5 inch high
- Angled and raised mount design makes this ideal for boat trailers as well
- Durable powder coat finish to resist rust and corrosion
- Zinc plated mounting hardware
- 【Function】The wall mount spare tire carrier is used to mount to the wall of the trailer to hold the spare tire,easy to install and fits most spare trailer tires
- 【Tough Construction】Made of heavy-duty steel, stronger and will not wobble;with a galvanized surface,which is heat and corrosion resistant,and hold max load up to 120 lbs
- 【New Design】The trailer tire carrier bracket equipped with two lengths of bolts to fit different size tires.The fixed plate is widened to 2.4 inches,making the bracket more secure and not easy to loose.The wing nut can better lock the tire, prevent it from falling off, and be easy to remove
- 【Easy to Install】The spare tire carrier is easy to install and remove, no need to buy other accessories, you can install according to our picture.When not in use, you can easily remove the bolt,save your space and keep tidy.
- 【Package Include】Carrier Bracket*1, 6inch long bolt*1, 4.5inch short bolt*1, screws*4, washers*2, hexagon nut*1, wing nut*1,locking nut*1
- [Specification] U-bolt tire carrier bracket fits trailer frames up to 2" or 3" wide (up to 4" high) and up to 15" tires. For 4 or 5 lug wheels (bolt style: 4 to 4 or 5 to 4 -1/2).
- [High Quality Material] U-bolt trailer spare tire mount is made of 8.8 grade thick steel, which can bear heavy objects and resist deformation. The galvanized coating on the surface is durable and rust-proof, and it is not afraid of bad weather.
- [Easy to Install] This spare tire holder can be easily installed to secure the tire. Just put the bolts into the throat of the trailer and tighten. The spare tire is mounted on the side of the trailer protector.
- [Function] U-bolt spare tire bracket for trailer is a simple solution for hauling spare trailer tires.
- [Package includes] 1 x U-bolt and 2 x lug nuts.
- Heavy-duty, welded, reinforced zinc-plated steel construction
- Fits 4 hole rims with 4" bolt circle patterns and 5 hole rims with 4.5" bolt circles
- Designed for front or mid-trailer mounting
- Easy-to-install bolt-on design - No cutting or drilling
- All mounting hardware included - Two-year replacement warranty
- AUTODUNK Trailer Spare Tire Carrier is fit for trailer tongues to 2.95″wide and 3.94″ high, To hold 4-lug and 5-lug wheels with 3.94″, 4″, 4.25″ and 4.72″ bolt patterns
- Designed to hold max load up to 120 lbs, and galvanized material is rust and corrosion
- The bolt-on installation and removal is easy. No drilling is required for installation. We come with detailed installation instructions
- The close-to-trailer design helps reduce wind resistance. Features raised design that moves the wheel up for increased ground clearance
- Package includes zinc plated mounting hardware, you don’t have to buy bolts and nuts separate. AUTODUNK worry-free 18-month warranty and friendly customer service
- Versatile and Application-Friendly: This trailer spare tire carrier is designed to fit a wide range of wheel sizes, making it suitable for various applications. It is compatible with 4x4", 5x4.25", 5x4.5", 5x4.75", 5x5", 5x5.5", 6x5.5", 6x6", and 8x6.5" diameter hole types.
- Quick and Effortless Installation: Installing this spare tire mount is a breeze. You'll only need one wrench, and there's no drilling required. The spare trailer tire mount adopts a bolt inclined fixed protrusion design, which firmly locks your tire, reduces wind resistance and keeps away from the ground clearance.
- Double-sided Stiffeners: The trailer tire mount is made of high-quality wrought iron, and the solid structural design can withstand up to 160 pounds. With a durable black powder coating finish, this trailer spare tire mount is specifically designed to resist rust and corrosion, and is the best choice for outdoor use.
- Completed Accessories: Say goodbye to the hassle of searching for separate mounting hardware. This spare tire carrier comes with galvanized mounting hardware included in the package. Knowing that all the necessary components are provided for a seamless installation experience, you can have peace of mind.
- Perfect Compatibility: Designed specifically for trailer tongues, including marine trailers, this trailer tire mount is engineered to fit perfectly. You can be confident that it will securely accommodate your spare tire, ensuring a snug fit for your trailer.
- Universal fit for most spare trailer tires
- Holds tire tight and flush against the inside wall of an enclosed trailer
- Aluminum-constructed bracket with zinc-plated steel bolts
- Contains two bolt lengths, 4" and 6", featuring an American 1/2" x 13 full thread
- Two-year warranty
- TRAILER SPARE TIRE MOUNT - Trailer Accessories Compatible with 4 lug X 4" diameter hole pattern, 5 lug X 4.5"/4.75“/5” diameter hole pattern, and 6 lug X 5.5" diameter hole pattern.
- TRAILER COMPATIBILITY - This spare tire carrier is designed to fit trailer tongues, including boat trailers’, to 1.5 to 3.5"wide and 2 to 4" high.
- HEAVY DUTY CONSTRUCTION - This trailer spare tire mount with thick galvanized steel. The extra heavy duty welded steel construction for worry free trailering.Also very sturdy not likely to fall apart
- OPTIMIZED DESIGN : 1 - This spare tire carrier with Double-nut prevent one of them from loosing,no fear of losing the tire on the road. 2 - First Spring-sheet lock the Carriage screw and bracket ,and then install the tires. You can easily install the cone nuts fixing the tire.
- HARDWARE ATTACHMENT - For this spare tire bracket of trailer, you can choose different lengths of screws according to the size of the steel beam of your frame.
Last update on 2024-04-12 / Affiliate links / Images from Amazon Product Advertising API
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