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September 29, 2020 NHTSA CAMPAIGN NUMBER: 20V595000
A fuel leak can increase the risk of a fire.
NHTSA Campaign Number: 20V595
Manufacturer Daimler Vans USA, LLC
Components FUEL SYSTEM, GASOLINE
Potential Number of Units Affected 4,010
Summary
Daimler Vans USA, LLC (DVUSA) is recalling 2019-2020 Mercedes Benz and Freightliner Sprinters. The fuel line clamps may loosen and result in a fuel leak.
Remedy
DVUSA will notify owners, and dealers will check the fuel hose clamp connections and tighten or replace the components as needed, free of charge. DVUSA issued owners an interim notification on November 9, 2020. The recall began January 19, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA’s number for this recall is VS3SCHELLE.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check for Daimler Vans Recalls
TO: Mercedes-Benz and Freightliner Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers | FROM: Anthony Washington, Department Manager, Regulations and Certifications |
RE: Initial Recall Campaign Notification Model 907 (Sprinter) Model Years 2019-2020 Inspect Fuel Hose and Clamps |
DATE: January, 2021 |
IMPORTANT RECALL CAMPAIGN INFORMATION
Please see the attached documents related to the campaign listed above
Campaign | Campaign Code | Inspect Fuel Hose and Clamps | |
2020120005 | VS3SCHELLE | ||
This is to notify you of the upcoming Recall Campaign concerning the inspection of fuel hose clamp on approximately 4,010 MY19-20 Mercedes-Benz and Freightliner Sprinter vans. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. All affected VINs will be flagged as “OPEN” in VMI. | |||
Background | |||
Issue | Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz and Freightliner vans, has determined that on certain Mercedes-Benz and Freightliner Sprinter vehicles from platform 907 (VS30) with the M274 gasoline engine, the clamps ensuring the connection of the fuel hose to the nozzles of the rigid fuel line and the Schrader valve may not have been properly installed. If the connections are loose or loosen over time, fuel could potentially leak. In a worst case scenario, the fuel hose could completely detach at its connections. In the event of fuel leaking from the loose connection(s), fuel may leak onto the cold side of the engine and either evaporate or leak onto the road surface. | ||
What We’re Doing | An authorized Mercedes-Benz or Freightliner Sprinter dealer will check the fuel hose and its clamp connections and tighten or replace the components as needed. | ||
Parts | Parts are Available | ||
Vehicles Affected | |||
Vehicle Model Year(s) | Model Year 2019-2020 | ||
Vehicle Model | Sprinter, VS30 / Platform 907 | ||
Vehicle Populations | |||
Total Recall | 4,010 | ||
Dealer Inventory | 65 | ||
Given this notice, it is a violation of Federal Law for a dealer to sell or lease any new Sprinter vehicles in dealer inventory covered by this notification until the vehicle has been repaired.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. Additionally, given this notice, it is a violation of Federal Law for rental companies to rent new Sprinter vehicles covered by this notification until the vehicle has been repaired. |
|||
Next Steps/Notes | |||
Customer Notification Timeline | An owner notification letter will be mailed in Mid-January | ||
AOMS/SOMS | AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. | ||
Rental Fleet Partners | This recall may affect vehicles in your fleet. Please contact your respective MBUSA/DVUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA/DVUSA dealer. | ||
While we regret any inconvenience this may cause, we are determined to maintain a high level of vehicle quality and customer satisfaction. |
SEOCONTENT-START
IMPORTANT SAFETY RECALL #2020120005
This notice applies to your vehicle, VIN: 123456
Inspect Fuel Hose and Clamps
NHTSA Recall #20V595
December, 2020
20V595
123456
Dear Mercedes-Benz Sprinter Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Mercedes-Benz AG (“MBAG”), the manufacturer of Sprinter vans, has decided that a defect which relates to motor vehicle safety exists in certain
Model Year 2019 & 2020 Mercedes-Benz Sprinter vehicles. Our records indicate that your vehicle is included in the affected population of vehicles.
On certain Sprinter vehicles, the clamps that connect the fuel hose to the fuel line nozzles may not have
been properly secured. If the connections are loose or if they loosen over time, fuel could potentially
leak. In a worst-case scenario, the fuel hose could completely detach at its connections. Should fuel leak
from the loose connection(s), it is possible that fuel could leak onto the cold side of the engine and either
evaporate or leak onto the road surface, which could pose a safety hazard to roadway users.
An authorized Mercedes-Benz dealer will check the fuel hose and its clamp connections and tighten or replace
the components as needed. This service will be provided free of charge. We are dedicated to always delivering
the best customer experience, and respect for your time is a top priority. While the minimum repair time can be
up to approximately 45 minutes, your dealer can provide you with a better estimate of the overall time for this
service visit. As a matter of normal service process, an authorized Mercedes-Benz Sprinter dealer will also check
for other repair measures which might be applicable to your vehicle and this may increase the required working
time.
What should YOU DO?
For additional information and to schedule an appointment, please contact your preferred authorized Mercedes-
Benz dealer at your earliest convenience. To locate authorized dealers see
https://www.mbvans.com/en/dealers. Please mention you are scheduling an appointment to inspect
fuel hose and clamps under Recall Campaign # 2020120005.
You may be asked for your 17-digit Vehicle Identification Number (VIN) which for your convenience is located
above your name at the top of this letter.
Information for Owners In the event that you are no longer the vehicle owner, or have had a change of address, please complete the
reverse side and return the updated information in the enclosed envelope.
If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information
by first class mail to the lessee within 10 business days to comply with Federal Regulations.
A VIN-based recall lookup tool on our MBVans.com website now offers a search feature that will indicate whether a vehicle has been subject to a
safety recall, and whether that vehicle has had the free remedy performed. See www.mbvans.com/en/recall-information. Should you have any
questions or encounter any difficulty regarding this Recall Campaign, please contact an authorized Mercedes-Benz dealer. If for any reason a dealer is
unable to remedy your situation, we are always happy to hear from you. Please contact us at 1-(800) FOR-MERCEDES (1-800-367-6372).
If an authorized Mercedes-Benz Sprinter dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount of time,
pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New
Jersey Avenue, S.E., Washington, D.C. 20590 or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to
https://www.safercar.gov.
We apologize for any inconvenience this situation may cause you.
Sincerely,
• A remedy is available for your vehicle.
• Schedule an appointment with your authorized
Mercedes-Benz dealer as soon as possible.
• This repair will be provided free of charge.
To find the most
convenient
authorized
Mercedes-Benz
dealer from your
smartphone, scan
the QR code to
the left.
What is the CONCERN?
What will your DEALER
DO?
Mercedes-Benz USA, LLC
Robert Veit
Managing Director
Vans USA
Mercedes-Benz USA, LLC
A Mercedes-Benz AG Company
One Mercedes-Benz Drive
Sandy Springs, GA 30328
Phone (770) 705-0600
IMPORTANT
If for any reason YOU NO LONGER OWN THIS VEHICLE OR have a CHANGE OF ADDRESS, please COMPLETE THE SECTION BELOW,
place in the ENCLOSED ENVELOPE, and DROP IN ANY MAIL BOX. If possible, provide the name and address of the present owner
so that we may contact them.
! EXPORTED
! LEASE, VEHICLE RETURNED
! SCRAPPED
! SOLD
! STOLEN
! OTHER
! NEW OWNER INFORMATION ! MY NEW NAME OR ADDRESS IS:
Last Name, First Name
Street Apt
City State ZIP
Email Address
Phone (numbers only) Mobile (numbers only)
———————————————– ———————————————————————————-
Date Signature
VIN: 123456
SEOCONTENT-END
16 Affected Products
Vehicles
MAKE | MODEL | YEAR |
FREIGHTLINER | SPRINTER 1500 | 2019-2020 |
FREIGHTLINER | SPRINTER 2500 | 2019-2020 |
FREIGHTLINER | SPRINTER 3500 | 2019-2020 |
FREIGHTLINER | SPRINTER 4500 | 2019-2020 |
MERCEDES-BENZ | SPRINTER 1500 | 2019-2020 |
MERCEDES-BENZ | SPRINTER 2500 | 2019-2020 |
MERCEDES-BENZ | SPRINTER 3500 | 2019-2020 |
MERCEDES-BENZ | SPRINTER 4500 | 2019-2020 |
9 Associated Documents
Manufacturer Notices(to Dealers,etc)
RCMN-20V595-6240.pdf 699.726KB
Recall Quarterly Report #2, 2021-2
RCLQRT-20V595-3528.PDF 211.236KB
Defect Notice 573 Report
RCLRPT-20V595-9727.PDF 215.652KB
Recall Acknowledgement
RCAK-20V595-1924.pdf 244.631KB
Recall 573 Report- Amendment 1
RCLRPT-20V595-6610.PDF 215.653KB
Recall Quarterly Report #1, 2021-1
RCLQRT-20V595-4170.PDF 211.14KB
ISSUED Owner Notification Letter(Part 577)
RCONL-20V595-9309.pdf 103.121KB
ISSUED Owner Notification Letter(Part 577)
RCONL-20V595-4294.pdf 194.644KB
Recall Quarterly Report #3, 2021-3
RCLQRT-20V595-8652.PDF 211.321KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V595&docType=RCL
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- ❣【Hose Clamps Stainless Steel】- The buckle, band and screw of these metal clamps are all made of heavy duty 304 SS. Hose clamp kit has the features of corrosion-resistant, anti-rust, salt resistant, waterproof and oil proof. No longer worry about them rusting and breaking when used in indoor and outdoor places.
- ❣【Wide Adjustable Size Range】- Total 120 pcs hose clamps assortment are flexible and ductile, range from 1/4 inch to 1-1/2 inch (6mm to 38mm). 20pcs 1/4'' to 7/16'', 20pcs 3/8'' to 5/8'', 20pcs 1/2'' to 3/4", 20pcs 5/8'' to 1'', 20pcs 3/4'' to 1-1/8'', 10pcs 3/4'' to 1-1/4'' and 10pcs 13/16'' to 1-1/2''.
- ❣【Worm Gear Hose clamps】- With through hole process design, tight locking and high torque. Worm gear mechanism secure hold and smooth drive. Provide superior clamping power and safe sealing. Also the smooth edge design do not scratch to your hose.
- ❣【Easy To Install Small Clamps】- The diameter of large and small hose clamps are marked on band surface for easy identification. Just need to use a socket wrench or screwdriver loosen the screw, then thread the pipe through the pipe clamp and adjust the size to fitting your hose's size and tighten the screw.
- ❣【Wide Applications】- Our adjustable pipe clamps are used in securing and sealing hoses, pipes, plumbing, cable, tube, fuel lines etc. Perfect to apply in home, gas line, drip irrigation, garden sprinkler, pool, radiator, heater hose, truck repair, automotive, industrial, boat, marine, bilge, mechanical, electronic etc.
- [PREMIUM QUALITY] – The TICONN pipe clamps are made of 0.023'' thick premium 304 stainless steel with smooth edge. The stainless hose clamps provide excellent corrosion and rust resistances when used in harsh conditions.
- [WIDE APPLICATIONS] – The adjustable pipe clamp can be used to secure hoses, pipes, fuel lines in automotive, home, garden, boat heating and air conditioning. This clamp set contains wide inner diameter range gearclamp that meet your needs in different applications.
- [STAY ORGANIZED] – The hose clamp assortment come within a storage box, easy to store and carry. The working range is engraved on each small clamp which makes it easy to identify the right size of the tube clamp for every application.
- [SIZE RANGE AND QUANTITY] – The 40 pcs hose clamps assortment contains 5 different sizes: 1/4''–7/16'', 3/8''–5/8'', 1/2''–3/4, 5/8''–1'' and 3/4''–1-1/8'' with 8 pcs for each size. The width of the pipe clamps are 5/16''.
- [TICONN BRAND QUALITY COMMITMENT] – We stand behind the quality of our products. If for any reason you are not satisfied with your purchase, please contact us. We provide 30-day money back and 12-month warranty. 100% Satisfaction Guarantee for risk-free shopping!
- 【High-Quality Material】This set includes 45 hose clamps, all made from premium 304 stainless steel, ensuring corrosion resistance and long-lasting durability. These stainless steel adjustable hose clamps are suitable for use in various harsh environments, providing enduring reliability.
- 【Versatile Applications】Designed for a wide range of applications, these hose clamps are ideal for plumbing, automotive, and mechanical fields. They meet the needs of pipe clamps, fuel line clamps, and duct clamps, making them perfect for both home DIY projects and professional-grade applications.
- 【Adjustable Size and Flexibility】This worm gear hose clamp set can be adjusted from 1/4'' to 1-1/8'' (6-29mm), demonstrating excellent flexibility and extensibility. It contains 5 different sizes, forming a versatile hose clamp assortment kit, adaptable to different usage scenarios and needs.
- 【Efficient and Secure Performance】Featuring a worm drive design, these clamps ensure tight locking and high torque. Their worm gear mechanism provides a secure hold and smooth drive, offering superior clamping power and safe sealing.
- 【Cost-Effective Set】The 45-piece set offers excellent value, whether you need multiple sizes for a single project or want to stock up on spare parts. Its comprehensive range of sizes and quantities can meet your diverse needs, especially suitable for automotive mechanical applications.
- Non-Stripping: The band of our hose clamp kit is thick and non-perforated. Most typical hose clamps are thin and perforated which's easy to deform and strip the perforations if the screw clamp is over-torqued. The buckle bottom is welded into one-piece housing for higher tensile strength. These hose clamps are heavy duty to provide superior clamping force for solid & safe seal!
- Hose Protection: As our 4th picture, the rolled-up band is to prevent metal edge cutting into the soft hoses(silicone, pvc or rubber). This is a safe design to eliminate hose damage when final torquing, especially for fuel line gas line, heater and automotive projects.
- Non-Perforated Solid Band: Our non-perforated band is virtually impervious to over-tightening, deformed and stripping. The thicker metal is less vulnerable to stress cracking, so the life of metal clamps can last longer. The embossed band also protects the soft hoses from shearing or extruding ("cheese-grater" makes you hard to remove the tubing clamps out of hoses).
- Non-Metric Sizes: The slotted screw HEX head is 5/16". Compared with other metric size adjustable hose clamps, our hose clips clamps were engraved clear inch sizes on band for easy and fast identification when using. This hose clamp set include 7 sizes: 2 PCS each of 5/16 to 1/2", 3/8 to 5/8", 1/2 to 3/4", 5/8 to 1-1/16", 1 to 1-5/8", 1-1/4 to 2" and 2 to 2-3/4".
- Hose Clamps Stainless Steel: The housing, screw and band of our metal hose clamps are all made of high quality 304 SS. The neutral salt spray(NSS) test is 100 hours. These worm drive hose clamps are compatible with SAE J 1508 standards.
- HIGH QUALITY- The whole hose clamp (including the band, housing and screw) are all made of premium heavy duty 304 stainless steel material. Salt resistant, anti rust, anti-corrosion, waterproof, oil-proof. Clamps are sturdy, strong and reliable.
- WIDE ADJUSTABLE SIZE RANGE- Clamp assortment kit are flexible and ductile with assorted size: 1/4'', 3/8'',1/2'',3/4'',5/8''7/8'',1'',1.25'',1.5''. handy and fulfill your multi needs.
- WIDELY USED- Clamps are used in securing hoses, pipe, cable, tube, fuel lines etc. Perfect to apply in automotive, industrial, boat/marine, shield, household etc. both indoor or outdoor.
- ENVIRONMENTAL FRIENDLY- It can be reused and recycle if you do not want them to stay on the original place due to the high quality material which makes them worked last for long.
- Package: 60pcs stainless steel hose clamps assortment kit with 5 sizes. Packed in a durable handy case.
- ⚫HIGH QUALITY - These worm gear hose clamps are made of high quality 304 stainless steel. Stainless steel is a durable and corrosion-resistant alloy that is widely used in various industries, which gives it excellent resistance to rust, corrosion, and heat.
- ⚫BLACK COATED - Black-coated worm gear hose clamps are designed to provide not only functionality but also a sleek and stylish appearance. The black coating adds an extra layer of protection and enhances the overall durability of the clamp, not only helps to prevent the clamp from standing out but also allows it to blend seamlessly with the surrounding environment.
- ⚫WHAT YOU GET - This assortment kit provides 6 different sizes, including 5pcs 6-12mm (6/25"-15/32"), 5pcs 10-16mm (3/8"-5/8"), 5pcs 13-19mm (1/2"-3/4"), 5pcs 16-25mm (5/8"-1"), 5pcs 21-38mm (13/16"-1-1/2") and 5pcs 27-51mm (1-3/50"-2"). It can meet your different needs.
- ⚫PACKING - Total 30pcs stainless steel hose clamps assortment kit packed in a delicate plastic case. Easy to store.
- ⚫WIDELY USED- Worm gear hose clamps can be used in a diverse range of industries and applications, such as securing duct work, dryer vents, dust collection hoses, piping, large cable, pvc tubing and more. Ideal for use in automotive, industrial, mechanical, agriculture, boat/marine, shield, recreational vehicles, household and more. Works for both indoor or outdoor use.
- PRODUCT SPECIFICATION: This hose clamp set is made of quality 304 stainless steel and Cut-To-Fit 12FT Metal Strap + 8pcs Stronger Fasteners
- PRODUCT FEATURES: The hose clamp was easily trim to various lengths, adapts to different hoses and can be used for pipe repairing meet your different needs, it is also corrosion resistance and rust prevention, The stainless steel hose clamps are reliable, strong, reusable and durable
- WIDE APPLICATION: The adjustable pipe clamps can be used to dust collection dryer vent ductwork, garden fence, pole mount bracket, automotive, stainless strapping, round object securing and hanging
- PACKAGE CONTENT: 12 Feet metal strap roll + 8 fasteners
- NOTICE: If you have any question of this product, you can contact us at any time after you receive them. We provide online service within 24 hours
- 175PCS(8Sizes) Hose Clamp Kit —Thickness of 1/4".Including 30pcs 1/4-7/16"(6-12mm),30pcs 3/8-5/8"(10-16mm),30pcs 1/2-3/4"(13-19mm),20pcs 5/8-1"(16-25mm),25pcs 3/4-1-5/32"(19-29mm),25PCS 3/4-1-1/4"(18-32mm),10PCS 13/16-1-1/2"(21-38mm),1-2"(27-51mm) with socket wrench and screwdriver,you don't need to buy extra one
- OURU Hose Clamps Set—With unique through-hole design,smooth surface without burr,strong locking force and twisting force,as long as the clamp to the applicable size can be fixed.Strong sealing - effectively solve the problem of hose gas or liquid leakage,don't worry about falling off,easy to install and remove at any time
- Excellent Material —Metal hose clamps are made of high quality 304 stainless steel material.To the greatest extent,it has the effect of rust prevention,corrosion prevention,waterproof,oil proof and salt resistance.Sturdy and durable material ensures no breakage and rusting after installation.Rest assured for outdoor use,long service life
- Adjustable Size Range —Flexible size adjustment,adjustable from 1/4 inch-2 inch (6-51mm).You can use a screwdriver to adjust the size according to your needs.These worm gear hose clamps can be reused and recycled,our quality can withstand long working hours,saving you a lot of money
- Easy to Organized —The 175pcs metal hose clamp assortment kit stored in a storage box,easy to store and carry.Each box comes with a small screwdriver for easy size adjustment.Each hose clamp is marked with size information to make it easier for you to identify the correct size of the clamps for each application
- STAINLESS STEEL HOSE CLAMP: 300 series stainless steel band provides maximum corrosion resistance to salt and most chemicals - making it a long-term solution for your project needs
- MULTI-PURPOSE USE: Suggested applications range from home to industrial to automobile. A versatile clamp that can be used on hoses, fuel lines, or other tubing such as radiators
- WALL MOUNT CASE: The free standing or wall mount case includes 220 assorted pieces each of 7 different sized stainless steel hose clamps
- CLAMPING DETAILS: Suitable for virtually any clamping application; Type F clamps meet or exceed SAE J 1508 standards
- PRE-LOADED CLAMP SET: Pre-loaded with 130 clamps, plus an additional 90 clamps in convenient box packs for re-loading as needed
- Non-Stripping: The welded worm housing increases the breaking torque by 60%. Our hose clamp screw is big with deep thread. The band is non-perforated and thick to prevent deforming if there is over-torque. These hose clamps are high-pressure to provide superior clamping force and safe sealing.
- Non-Metric Sizes: The slotted screw clamp hex head is 5/16". Use either screwdriver or nut driver for quick tightening. The British diameter is marked on band surface for fast identification when using. No metric sizes mixing!
- Protect Your Hose: The rolled band edge design is to prevent cutting into soft silicone, pvc or rubber hoses. The non-perforated band prevents it from extruding through the band notches. Our worm gear hose clamps are more reliable for fuel injection gas line and automotive repair.
- Hose Clamps Stainless Steel: The screw, buckle housing and band are all made of real 304 SS. The neutral salt spray test is 100 hours. With the superior corrosion resistance performance, our metal clamps can be used in indoor and outdoor places.
- Widely Used: These tubing clamps are suitable for fuel line gas line, vehicle, radiator, heater, water line plumbing and marine applications. Please measure the pipe OD so that the correct sizes will be purchased.
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