Incorrect Federal Placard Information/FMVSS 110 – 2020 Forest River Vengeance Trailers

January 24, 2020 NHTSA CAMPAIGN NUMBER: 20V041000

Incorrect Federal Placard Information/FMVSS 110

The incorrect Federal Placard may result in the operator unknowingly overloading the vehicle, increasing the risk of a loss of control, and the risk of a crash.

 

NHTSA Campaign Number: 20V041

Manufacturer Forest River, Inc.

Components EQUIPMENT

Potential Number of Units Affected 20

 

Summary

Forest River, Inc. (Forest River) is recalling certain 2020 Vengeance VGF311A13-WS-73 trailers. The Federal Placard has the incorrect axle rating, tire/wheel size, and tire PSI. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, “Wheels and rims-other than passenger cars” and Part 567, “Certification.”

 

Remedy

Forest River will notify owners, and dealers will provide replacement placards that contain the accurate information, free of charge. The recall began January 30, 2020. Owners may contact Forest River customer service at 1-260-499-2100. Forest River’s number for this recall is 73-1131.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

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IMPORTANT SAFETY RECALL

NHTSA RECALL: 20V041
CANADA RECALL: N/A
FR ID# 73-1131

<<VIN>>
<<OWNER NAME/DEALERNAME>>
<<ADDRESS>>
<<CITY>>, <<ST>> <<ZIP-XXX>>

 

This Notice applies to your vehicle VIN listed above.

Dear Forest River Customer:

 

This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This notice is also sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Forest River – Office of Corporate Compliance (“OCC”) has decided that a noncompliance, which relates to the motor vehicle safety, exists in certain 2020 Vengeance VGF311A13-WS-73 recreational vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, “Tire Selection and Rims,” and 49 CFR Part 567 “Certification”.

Additionally, this non-compliance fails to meet the requirements of Canadian Motor Vehicle Safety Regulations; Part 120, “Tire Selection and Rims,” and 49 CFR Part 567 “Certification”. This is to inform you that your vehicle may be noncompliant with the requirements of the Motor Vehicle Safety Regulations and that the non-compliance could affect the safety of a person.

 

WHAT IS THE DEFECT/NONCOMPLIANCE? 

The Federal Placard incorrectly states the axle rating, tire/wheel size, and tire PSI.

 

EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.

An operator may unknowingly overload the vehicle, increasing the risk of loss of control which may lead to a crash, property damage, death and/or injury.

 

WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?

The remedy for this recall is included with this notification.  Forest River has notified dealerships of this recall and have provided them with remedy instructions to install these Federal Placards if you are uncomfortable installing them yourself. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.

 

WHAT SHOULD YOU DO?

Federal Placard Installation:

• The labels are located on the road side of the unit, low on the sidewall or on the upper deck on the same side and on the entry door;

• Wipe off the labels with isotropic alcohol;

• Match the labels and carefully place the new labels directly on top of the old labels

If you are not comfortable with installing these labels:

Please contact your dealer without delay and request a service appointment to schedule the free remedy.  The vehicle Owner is responsible for making arrangements to have the work completed.  Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership.  It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy.

You may also visit www.forestriverinc.com for dealer locations.

 

HOW LONG WILL THE REMEDY PROCESS TAKE?

The estimated time of repair is .10 hours.  However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.

 

WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?

If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.

 

Please send the service invoice to the following address:

Vengeance
Forest River, Inc.
Attn: WARRANTY MANAGER
1500 N DETROIT ST
LAGRANGE, IN 46761

 

What if you no longer own this vehicle?

If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner within 10 working days of receiving this notice. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner.

PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS.

 

MAY FOREST RIVER ASSIST YOU FURTHER?

If you have difficulties getting your vehicle repaired, please contact your Forest River Representative listed below:

CONTACT	PHONE
CUSTOMER SERVICE	(260) 499-2100

 

If you are still having difficulty getting your vehicle/towable repaired in a reasonable amount of time or without change, you may write to the following address:

 

For US Owners Please Contact:                                   

Administrator
National Highway Traffic Safety Administration
1200 New Jersey Ave, S.E.
Washington, D.C. 20590

Or you may call the toll free Vehicle Safety Hotline
at 1-888-327-4236 or (TTY: 1-800-424-9153).

Or visit www.safercar.gov and search;
Recall ID: 20V041

 

Sincerely,

Cherie Schmucker

Forest River, Inc.
Office Manager
Office of Corporate Compliance

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1 Affected Product

Vehicle

MAKE	MODEL	YEAR
FOREST RIVER	VENGEANCE	2020

 

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5 Associated Documents

Recall Quarterly Report #1, 2020-1

RCLQRT-20V041-1477.PDF 211.131KB

 

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ISSUED Owner Notification Letter(Part 577)

RCONL-20V041-9680.pdf 205.923KB

 

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Defect Notice 573 Report

RCLRPT-20V041-5171.PDF 212.988KB

 

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Recall Acknowledgement

RCAK-20V041-4630.pdf 244.284KB

 

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Recall 573 Report- Amendment 1

RCLRPT-20V041-5834.PDF 212.988KB

 

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V041&docType=RCL

 

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