Missing Backup Cameras/FMVSS 111 – 2019-2020 Thomas Built Minotour School Buses

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August 22, 2019 NHTSA CAMPAIGN NUMBER: 19V620000

Missing Backup Cameras/FMVSS 111

The lack of rear visibility increases the risk of a crash.

 

NHTSA Campaign Number: 19V620

Manufacturer Daimler Trucks North America LLC

Components BACK OVER PREVENTION

Potential Number of Units Affected 11

 

Summary

Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Thomas Built Minotour school buses. The school buses may be missing backup cameras. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, “Rearview Mirrors.”

 

Remedy

DTNA will notify owners, and dealers will add a backup camera system, free of charge. DTNA issued owners an interim notification date on October 11, 2019. The recall began December 23, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA’s number for this recall is FL-825.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check for Daimler Trucks North America Recalls

 


Recall Campaign

Daimler Trucks
North America LLC

December 2019
FL825A
NHTSA #19V-620

 

Subject: TBB Minotour Backup Cameras

Models Affected: Specific Model Year 2019-2020 Thomas Built Buses Minotour SRW school buses manufactured August 17, 2018, through March 31, 2019.

 

General Information

Daimler Trucks North America LLC (DTNA), on behalf of its wholly owned subsidiary, Thomas Built Buses (TBB), has decided that a defect that relates to motor vehicle safety exists on the vehicles mentioned above.

There are 11 vehicles involved in this campaign.

On certain buses, a backup camera should have been installed per FMVSS 111 – Rearview Mirrors. Lack of rear visibility can increase the risk of personal injury, particularly for vulnerable populations.

A backup camera system will be installed. Thomas will contact the dealers who will do the work directly.

 

Additional Repairs

Dealers must complete all outstanding Recall and Field Service campaigns prior to the sale or delivery of a vehicle. A Dealer will be liable for any progressive damage that results from its failure to complete campaigns before sale or delivery of a vehicle.

Owners may be liable for any progressive damage that results from failure to complete campaigns within a reasonable time after receiving notification.

 

Work Instructions

Work instructions will be provided in the installation kits.

 

Replacement Parts

Installation kits for backup camera systems have been sent directly to the specific dealers who will install them on the affected buses. If you have not been contacted by TBB, your location will not be performing this recall.  

 

Removed Parts

Please follow Warranty Failed Parts Tracking shipping instructions for the disposition of all removed parts.

 

Labor Allowance

Table 2 – Labor Allowance

Campaign Number Procedure Time Allowed (Hours) SRT Code Corrective Action
FL825A Install backup camera and mirror video monitor 1.0 996-R002A 12 – Repair Recall/Campaign

 

Table 1

 

Claims for Credit

You will be reimbursed for your parts, labor, and handling by submitting your claim through the Warranty system within 30 days of completing this campaign. Please reference the following information in OWL:

  • Claim Type is Recall Campaign.
  • In the Campaign field, enter the campaign number (FL825-A )
  • In the Primary Failed Part field, enter 25-FL825-000.
  • Enter nothing in the Parts section.
  • In the Labor section, enter the appropriate SRT from the Labor Allowance Table.
  • The VMRS Component Code is F99-999-005 and the Cause Code is A1 – Campaign.
  • U.S. and Canada – Reimbursement for Prior Repairs. When a customer asks about reimbursement, please do the following:
    • Accept the documentation of the previous repair.
    • Make a brief check of the customer’s paperwork to see if the repair may be eligible for reimbursement.
    • Submit a Recall Pre-Approval request for a decision and authorized amount.
    • Submit a “based on” claim for the approved pre-approval.
    • Attach the documentation to the pre-approval request.
    • When your claim is paid, reimburse the customer the appropriate amount.

IMPORTANT: OWL must be viewed prior to performing the recall to ensure the vehicle is involved and the campaign has not been previously completed.

If you have any questions or need additional information, contact the Warranty Campaigns Department via Web inquiry at DTNAConnect.com / WSC.

A sample letter notifying vehicle owners is included for your reference.

Please note that the National Traffic and Motor Vehicle Safety Act, as amended (Title 49, United States Code, Chapter 301), requires the owner’s vehicle(s) be corrected within a reasonable time after parts are available to you. The  Act states that failure to repair a vehicle within 60 days after tender for repair shall be prima facie evidence of an unreasonable time. However, circumstances of a particular situation may reduce the 60 day period. Failure to repair a vehicle within a reasonable time can result in either the obligation to (a) replace the vehicle with an identical or reasonably equivalent vehicle, without charge, or (b) refund the purchase price in full, less a reasonable allowance for depreciation. The Act further prohibits dealers from selling a vehicle unless all outstanding recalls are performed. Any lessor is required to send a copy of the recall notification to the lessee within 10 days. Any subsequent stage manufacturer is required to forward this notice to its distributors and retail outlets within five working days.


Copy of Notice to Owners

Subject: TBB Minotour Backup Cameras

 

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

Daimler Trucks North America LLC, on behalf of its wholly owned subsidiary, Thomas Built Buses, has decided that a defect which relates to motor vehicle safety exists on specific Model Year 2019-2020 Thomas Built Buses Minotour SRW school buses manufactured August 17, 2018, through March 31, 2019.

On certain buses, a backup camera should have been installed per FMVSS 111 – Rearview Mirrors. Lack of rear visibility can increase the risk of personal injury, particularly for vulnerable populations.

A backup camera system will be installed.

This is the second letter regarding this recall. The repair is now available. Thomas Built Buses will provide backup camera kits to your local dealer. The dealer will contact you to schedule an appointment. The repair should take approximately an hour and will be performed at no charge to you.

You may be liable for any progressive damage that results from your failure to complete the Recall within a reasonable time after receiving notification.

If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days. If you have paid to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement. Please see the reverse side of this notice for details.

If you have paid to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement. For further information, please contact the Warranty Department at (336) 889-4871, 8 a.m. to 5 p.m. Eastern Time Monday through Friday. To find a dealer in your area please go to www.thomasbus.com.

If you have any questions about this recall, please contact the Warranty Campaigns Department at (800) 547-0712,  7:00 a.m to 4:00 p.pm, Monday through Friday. If you are not able to have the defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety

Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590; or call the Vehicle Safety Hotline at  (888) 327-4236 (TTY: 800-424-9153); or to https://www.safercar.gov

We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety.

 

THOMAS BUILT BUSES WARRANTY DEPARTMENT

Enclosure


Reimbursement to Customers for Repairs Performed Prior to Recall

If you have already paid to have this recall condition corrected you may be eligible to receive reimbursement.

Requests for reimbursement may include parts and labor. Reimbursement may be limited to the amount the repair would have cost if completed by an authorized Daimler Trucks North America LLC dealer. The following documentation must be presented to your dealer for consideration for reimbursement.

 

Please provide original or clear copies of all receipts, invoices, and repair orders that show:

  • The name and address of the person who paid for the repair.
  • The Vehicle Identification Number (VIN) of the vehicle that was repaired.
  • What problem occurred, what repair was done, when the repair was done.
  • Who repaired the vehicle.
  • The total cost of the repair expense that is being claimed.
  • Proof of payment for the repair (such as the front and back of a cancelled check or a credit card receipt).

Reimbursement will be made by check from your Daimler Trucks North America LLC dealer. Please speak with your Thomas Built Buses authorized dealer concerning this matter.


Work Instructions

Subject: TBB Minotour Backup Cameras

Models Affected: Specific Model Year 2019-2020 Thomas Built Buses Minotour SRW school buses manufactured August 17, 2018, through March 31, 2019.

 

IMPORTANT: 

Work Instructions are included in the installation kits for the backup camera system. Thomas will contact locations directly if they will be performing this recall and provide the parts and instructions.

If Thomas has not contacted your location, you will not be performing this recall.

 


Recall Campaign

Daimler Trucks
North America LLC

December 2019
FL825A
NHTSA#19V-620

 

Work Instructions

Subject: TBB Minotour Backup Cameras

Models Affected: Specific Model Year 2019-2020 Thomas Built Buses Minotour SRW school buses manufactured August 17, 2018, through March 31, 2019.

 

Parts

Kit Contents:

 

The harness is supplied in three sections (see Figure 1):

 

  • Monitor End – Marked A
  • Extension – Marked B
  • Camera End – Marked C

 

           

Mirror/Monitor Mounting

  1. Park the vehicle on a level surface, shut down the engine, and set the parking brake. Chock the tires
  2. Remove the rear view mirror from the front glass, leaving the mounting block on the glass.
  3. Attach the mirror mount to the back of the mirror/monitor. Ensure correct orientation.
  4. Install the mirror/monitor and mount on the windshield using the existing mounting block. Tighten with the Allen wrench. See Figure 2.
  5. Connect the orange-taped end of Section A of the harness to the pigtail from the mirror/monitor. See Figures 2 and 3.

When routing is complete, connect ground to rafter

Connect green and red wire, then tie to the red wire on the extension harness (B)

Connect this end to the mirror/monitor

Connect the harness extension (B) to this video plug

V1 IN – do not connect

 

  1. Install loom on this entire section.
  2. Feed this end through the bulkhead hole with all other switch harnesses.
  3. Pull the harness out near the windshield and over to the mirror/monitor so it feeds down in a straight line.
  4. Connect the pigtail and harness; tuck excess up into the bulkhead.
  5. Route harness Section A toward the main body harness. Use a method that supports the harness.

 

Camera Mounting

  1. Drill a 5/8-inch hole approximately 1 inch below the horizontal centerline, as shown in Figure 4.
  2. Remove the nut from the back of the camera and retain. Feed the wire from the back of the camera into the bulkhead.
  3. Attach the double-sided tape to the camera and then the camera to the rear cap, centered over the drilled hole. Ensure the camera faces down and is level horizontally.
  4. Feed the nut along the harness to the camera and tighten. Ensure the mounting of the camera does not move.
  5. Remove the harness covers above the windows on the driver’s side of the bus.
  6. Cover the camera harness with loom and route above the windows on the driver’s side of the bus. See Figure 5.
  7. Connect Section C of the harness as shown in Figure 6.

Connect to the plug from the camera

Connect to the extension harness (Section B)

Connect the red wire to the 12V wire on the reverse lights and to the red wire on the harness extension (Section B)
Connect the black wire to a solid ground or to a ground on the reverse lamp. The red wire from the extension harness (Section B) will install at the same location.
Use LW13 OR LW14 for reverse connection to the main harness.

 

  1. Connect the harness extension (Section B) yellow video plug with the red wire to the video plug on the main harness. It may be installed in either direction. Note: Do not use the AV1 section of the main harness.
  1. Tie up excess wiring evenly along the main harness.
  2. Check for proper operation of the backup camera.
  3. Install the harness cover and bulkhead cover removed earlier.

 


Daimler Trucks
North America LLC

December 2020
FL825A
NHTSA #19V-620

 

IMPORTANT SAFETY RECALL

See enclosed VIN list

Subject: TBB Minotour Backup Cameras

 

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

Daimler Trucks North America LLC, on behalf of its wholly owned subsidiary, Thomas Built Buses, has decided that a defect which relates to motor vehicle safety exists on specific Model Year 2019-2020 Thomas Built Buses Minotour school buses manufactured August 17, 2018, through March 31, 2019.

On certain buses, a backup camera should have been installed per FMVSS 111 – Rearview Mirrors. Lack of rear visibility can increase the risk of personal injury, particularly for vulnerable populations.

A backup camera system will be installed.

This is the second letter regarding this recall. The repair is now available. Thomas Built Buses will provide backup camera kits to your local dealer. The dealer will contact you to schedule an appointment. The repair should take approximately an hour and will be performed at no charge to you.

You may be liable for any progressive damage that results from your failure to complete the Recall within a reasonable time after receiving notification.

If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days. If you have paid to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement. Please see the reverse side of this notice for details.

If you have any questions about this recall, please contact the Warranty Campaigns Department at (800) 547-0712,  7:00 a.m to 4:00 p.pm, Monday through Friday. If you are not able to have the defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590; or call the Vehicle Safety Hotline at  (888) 327-4236 (TTY: 800-424-9153); or to https://www.safercar.gov

 

We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety.

 

THOMAS BUILT BUSES WARRANTY DEPARTMENT

Enclosure

 

Reimbursement to Customers for Repairs Performed Prior to Recall

 

If you have already paid to have this recall condition corrected you may be eligible to receive reimbursement.

Requests for reimbursement may include parts and labor. Reimbursement may be limited to the amount the repair would have cost if completed by an authorized Daimler Trucks North America LLC dealer. The following documentation must be presented to your dealer for consideration for reimbursement.

 

Please provide original or clear copies of all receipts, invoices, and repair orders that show:

  • The name and address of the person who paid for the repair.
  • The Vehicle Identification Number (VIN) of the vehicle that was repaired.
  • What problem occurred, what repair was done, when the repair was done.
  • Who repaired the vehicle.
  • The total cost of the repair expense that is being claimed.
  • Proof of payment for the repair (such as the front and back of a cancelled check or a credit card receipt).

Reimbursement will be made by check from your Thomas Built Buses dealer.

Please speak with your Thomas Built Buses authorized dealer concerning this matter.

 


Daimler Trucks
North America LLC

 

October 2019
FL825A
Interim Recall Notice
NHTSA #19V-620

 

 

IMPORTANT SAFETY RECALL

See Enclosed VIN List

Subject: TBB Minotour Backup Cameras

 

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

Daimler Trucks North America LLC, on behalf of its wholly owned subsidiary, Thomas Built Buses, Inc., has decided  that a defect which relates to motor vehicle safety exists on specific Model Year 2019-2020 Thomas Built Buses Minotour school buses manufactured August 17, 2018, through March 31, 2019, without a backup camera.

On certain buses, a backup camera should have been installed per FMVSS 111 – Rearview Mirrors. Lack of rear visibility can increase the risk of personal injury, particularly for vulnerable populations.

This is the first of two notices you will receive regarding this subject. This letter is to inform you of an upcoming Recall to correct the issue noted above. The repair is being validated and parts are being procured. You may continue to operate your vehicle.

The second notice will inform you when the final remedy is available. When you receive the second notice, please contact your authorized Thomas Built Buses dealer to schedule the Recall for your vehicle.

If you have any questions about this recall, please contact the Warranty Campaigns Department at (800) 547-0712,  7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday. If you are not able to have the defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the Administrator, National Highway Traffic  Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the Vehicle Safety Hotline at  (888) 327-4236 (TTY: (800) 424-9153); or to https://www.safercar.gov.

 

We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety.

 

WARRANTY CAMPAIGNS DEPARTMENT
Enclosure

 



2 Affected Products

Vehicle

MAKE MODEL YEAR
THOMAS BUILT BUSES MINOTOUR 2019-2020

 


11 Associated Documents

Interim Owner Notification Letter(Part 577)

RIONL-19V620-4834.pdf 66.655KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-19V620-6378.pdf 60.042KB

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Manufacturer Notices(to Dealers,etc)

RCMN-19V620-4036.pdf 89.108KB

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Recall Quarterly Report #1, 2019-4

RCLQRT-19V620-2568.PDF 211.142KB

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Recall Quarterly Report #2, 2020-1

RCLQRT-19V620-5224.PDF 211.238KB

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Recall Acknowledgement

RCAK-19V620-7854.pdf 244.674KB

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Non-Compliance Notice 573 Report

RCLRPT-19V620-4572.PDF 212.58KB

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Miscellaneous Document- 573 Defect Information Report

RMISC-19V620-8593.pdf 580.925KB

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Remedy Instructions and TSB

RCRIT-19V620-1181.pdf 421.154KB

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Remedy Instructions and TSB

RCRIT-19V620-4219.pdf 118.687KB

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Recall Quarterly Report #3, 2020-2

RCLQRT-19V620-6577.PDF 211.321KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V620&docType=RCL

 


 

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SaleBestseller No. 7
NATIKA Backup/Front View Camera,IP69K Waterproof Great Night Vision HD and Super Wide Angle Metal OEM Style Reverse Rear View Backup Camera for Cars Pickup Trucks SUVs RVs Vans (Black)
  • Backup camera with IP69K waterproof IP rate.It designed with fully sealed glue filling craft, so it waterproof function is better than IP67 and IP68, you absolutely no need to worry about water, fog or mist inside. NOTE: please separately order a suitable harness to complete installation if connect it to a factory radio/screen.
  • Rear view camera with a latest HD 600TVL 1/2.7inch image sensor and 170 degree super wide viewing angle lens, that's great for you to check the invisible blind spot clearly and make parking safe and simple.
  • Reverse camera housing is metal,small size and OEM style design. Also it is built in multifunctional switching loops function,you can switch it to be front view, also support guide line on/off switching and cut the purple loop to choose a vertical down-ward view from like a tailgate down view(tailgate mounting).
  • Backup camera can fit most types of DC 12-24V different length vehicles. Such as Cars, Pickup Trucks, SUVs, Vans, RVs, etc. It with great night vision (low illumination level: 0.01Lux).
  • Customer satisfaction is our top priority. NATIKA offer 30 days money back guarantee,24 months replacement warranty,lifetime support guarantee and 7 days-24 hours professional customer service and technical support.
Bestseller No. 8
Backup Camera Car Reverse Cam - Easy Setup HD 1080P Auto Color Night Vision Truck Rear View Monitor Kit for SUV Pickup Sedan No Delay 150° Wide View DIY Parking Lines Waterproof DoHonest S01
  • Easy to Install: The backup camera for car takes only 15 minutes from start to finish installation, just 2 steps: ① First connect backup camera and monitor through the 4-pin video power cable made of 3.0MM pure copper. ② Then plug the reverse camera system into the cigarette lighter or USB plug (not included), manual switch, plug and play. Or you can also connect it to the reversing lights only as a reversing use, automatically triggering the reversing image when reversing.
  • Stable Signal Transmission: The wired rear view camera has more stable transmission and will not lose signal at any time. If your wireless backup camera is always intermittent and delayed, a truck backup camera is a reliable companion for every drive. The car backup camera is widely used on car, truck, pickup, SUV, minivan, sedan, MPV, Hatchback,Wagon and other vehicles.
  • HD 1080P Crystal-clear Image: With more advanced CIS image sensor and continuous optical zoom technology, back up camera systems for truck improves picture imaging clarity by 80% than other vehicle backup cameras. The car rearview camera has 7 built-in white LEDs, anti-halo chip and 650 filter chip, which will automatically switch to night vision function according to the intensity of the light, providing HD 1080P resolution color images both day and night to ensure your driving safer.
  • Durable Reverse Camera: Backup camera for truck is sealed to prevent dust and rain from entering and meets IP69K waterproof standard, so it can work normally even in bad weather and provide stable image. The camera housing is made of ABS material with good impact resistance,which can absorb and disperse the impact force to protect internal components when it is hit. And it can withstand various conditions,such as temperature changes,UV radiation,etc., which is suitable for long-term outdoor use.
  • 4.3 Inch Display Multiple Placement: Equipped with a powerful suction cup mount, backup camera with monitor can provide great stability for this screen,not vibrate or shake. You can place the monitor on the windshield,or dashboard. Using IPS screen will make images are rendered with greater clarity and finesse, which maintains image consistency from various directions, making your eyes more comfortable.
SaleBestseller No. 9
BOSS Audio Systems LPCB40 Reverse Rearview License Plate Backup Car Camera - 170° Wide Angle Rear View, Weatherproof Back Up Cam
  • Wide Angle - 170-degree wide angle view for maximum visibility behind your vehicle. Back up with confidence knowing that you are getting the whole picture. No more uncertainties!
  • Resolution - With a resolution of 640 x 480, you will be sure to see everything in crisp, clear detail
  • Guide Distance - Unique distance guide lines on the image repeat object’s distortion and help to control the distance to obstacles from any angle
  • Visibility - The LPCB40 Has a Lux rating of 0.5 so that the camera can see better in the dark. For example, a camera with a 0.5 Lux rating is much better in low light conditions than a camera with a 1.0 Lux rating
  • Weatherproof - Specially outfitted for the elements with an IP68 rating, this backup camera laughs at a forecast with a rainy outlook. The internal parts are protected against water and moisture, making it a great choice for peace of mind driving
Bestseller No. 10
YIMU Backup Camera System with License Plate Backup Reverse Camera, Easy Installation, Plug & Play, DIY Guide Lines, 150° Wide Angle, Night Vision, IP69K Waterproof, Optional Dual Bracket K4302
  • 【Quick Install】Set up your car backup camera system in just 10 minutes with a simple two-step process: ① Connect the camera and monitor using the provided 4-pin video power cable. ② Plug the reverse camera system into a cigarette lighter or USB port (not included) for instant use, or link it to the reversing lights for automatic activation when reversing.
  • 【Flexible Double Bracket Installation】 The YIMU back up camera for cars includes two brackets for easy mounting. Install the reverse camera on your license plate frame, or attach it to the front or side of your vehicle. The license plate bracket comes pre-installed, and a small additional bracket is provided for alternative mounting options,Choose the setup that works best for you.
  • 【Reliable Signal】Our wired backup camera kit boasts superior signal stability when compared to wireless options. Backup camera for trucks is designed to minimize energy loss during transmission, ensuring no signal delays, interferences, or fluctuations. 4.3 inch Backup camera system guarantees real-time data transmission, delivering crystal-clear HD color images consistently, for a safer driving experience.
  • 【Versatile Features】The YIMU back up camera systems for truck is incredibly versatile, allowing you to adjust the parking grid lines’ width and move them left, right, up, or down to suit your parking needs. If you prefer, you can turn these lines off completely. The backup camera with monitor also lets you tweak brightness, contrast, and even flip the image.
  • 【WIDE ADAPTABILITY】YIMU back up camera for truck compatible with most vehicles, including cars, trucks, trailers, RVs, vans, SUVs, and campers, this system effectively eliminates blind spots for safer driving.

Last update on 2024-06-11 / Affiliate links / Images from Amazon Product Advertising API

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