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NHTSA ID Number: 10161759
Manufacturer Communication Number: 19-026 DL
Summary
Sprinter Chassis – False error message displayed on dash – when taillights are working
3 Affected Products
Vehicles
MAKE | MODEL | YEAR |
JAYCO | MELBOURNE | 2019-2020 |
JAYCO | MELBOURNE PRESTIGE | 2020 |
May 2019
Technical Service Bulletin Notification TSB #19-026
Unit Serial Number:
Dear Valued Dealer:
Jayco has determined that certain Model Year 2019 Melbourne and Melbourne Prestige and Model Year 2020 Melbourne Prestige Class C motorhomes built on a Sprinter Chassis require a service appointment. Due to a signal variance, the dash may note an error message regarding the tail lights, when the lights are operating correctly. The Bulletin repair is to install a resistor assembly to correct the signal to the dash.
Our records indicate that the following unit is currently part of the inventory at your dealership and requires the Bulletin repair.
VIN
If you sold this affected vehicle, please contact the current owner regarding this Service Bulletin and process the Warranty Registration for this customer. All pertinent information regarding this Bulletin is on file under the Service and Parts Tab of our website. If you have questions regarding this Service Bulletin, please contact Jayco Motorized Customer Service at 800-5179137.
We apologize for any inconvenience or concern this Bulletin may cause and want to assure you that Jayco is taking all the necessary steps to ensure our product quality meets your expectations.
Sincerely,
Jayco Motorized
SEOCONTENT-START
19-026 Tail light dash error May 2019 Page 1 of 4
Tail Light Dash Error
PARTS KIT REQUIRED
Incident:
Turn signal error displays on instrument panel when no error is
present.
Affected Units:
2019 Melbourne
K1YK0147, YL0209-0217, YL0236
2019 Melbourne Prestige
K1ZA0086, ZK0107, ZL0162-0163
2020 Melbourne Prestige
L1ZA0001-0004, ZL0001-0002, 0004-0007, 0009-0011, 0013-0014
Parts Kit:
Parts Kit #: 19-026JM
Parts Kit Contents:
1 – Resistor assembly
1 – Nut ½-20
1 – Lock washer ½”
1 – Flat washer ½”
4 – Connector Bell cap
2 – Wire ties 15” blk
Misc. Tools & Supplies:
Ratchet with a ¾” socket
Crimpers
Wire cutters/strippers
Parts Return Information: Not Applicable
Bulletin Type:
Technical Service Bulletin
TSB
Bulletin #: 19-026
Job Code(s): 9803434
Flat Rate(s): .5 Hour
Publication Date: May 2019
Make: Jayco Motorized
Model:
Melbourne
Melbourne Prestige
Model Year: 2019-2020
19-026 Tail light dash error May 2019 Page 2 of 4
REPAIR INSTRUCTIONS
FIG 1:
A tail light error may be displayed on the dash (may indicate right or left tail light) when an error is not
present.
FIG 2:
Under the rear of the vehicle, cut wire ties holding the tail light harness on the driver side attached to the
frame rail.
Two wire ties hold it in place.
FIG 3:
Attach the resistor plate supplied in the kit to the driver side bottom right bolt for the rear hitch.
Use the nut, lock washer and flat washer supplied in the kit (attach to the existing bolt).
DO NOT remove the existing nut from the hitch bolt.
Use the ¾” socket and ratchet and tighten the nut on the existing bolt.
FIG 4:
Spread the harness out as shown.
Wire connections will be made at the part of the harness between points designated A & B in the photo.
Pull this part of the harness out of the plastic loom so the wires are accessible.
FIG 1
Dash tail light error
FIG 2
Take down rear driver
side harness
A
B
Resistor Packs
OEM tail light
connectors
FIG 3 FIG 4
Rear Hitch bolts
Driver side (4)
19-026 Tail light dash error May 2019 Page 3 of 4
FIG 5:
In the bundle of wires going between the resistor packs and the OEM tail light connectors, locate 2 gray
wires and 2 white wires.
Cut the 2 gray wires half way between points A & B (shown in Fig 4).
Cut the 2 white wires half way between points A & B (shown in Fig 4).
There will now be 2 pairs of gray wires (Gray pair 1 & 2) and 2 pairs of white wires (White pair 1 & 2).
FIG 6:
Strip all 8 ends of the wires (4 gray, 4 white).
Wires should be stripped back approximately 3/8”
FIG 7:
The resistor plate from the kit has a pair of gray wires on one end, and a pair of white wires on the other
end.
Strip the 2 gray and 2 white wires from the resistor approximately 3/8”.
These wires will be connected to the pairs of wires that were cut in Fig 5.
FIG 8:
Twist one gray wire from the resistor with both wires of Gray pair 1. Crimp all 3 wires together with a
Bell cap connector from the kit.
Twist the other gray wire from the resistor with both wires of Gray pair 2. Crimp all 3 wires together
with a Bell cap connector from kit.
Twist one white wire from the resistor with both wires of White pair 1. Crimp all 3 wires together with a
Bell cap connector from kit.
Twist the other white wire from the resistor with both wires of White pair 2. Crimp all 3 wires together
with a Bell cap connector from kit.
Resistor packs
FIG 5
Gray Pair 1
Gray pair 2
White pair 1
White pair 2
FIG 6
All 8 Wires
stripped
FIG 8
Gray pair 1
White pair 1
Gray pair 2
FIG 7 Gray wires White wires White pair 2
19-026 Tail light dash error May 2019 Page 4 of 4
FIG 9:
Put the wires back into the loom. The Bell cap connectors will of course not fit in the loom.
FIG 10:
Put the harness back up on the driver side frame rail as before, and secure with 2 wire ties.
Photo shows resistor plate attached to hitch bolt and bell cap connectors.
TEST THE EXTERIOR LIGHTS:
Turn the ignition ON.
Turn the headlight switch ON.
All exterior lights (marker lights and tail lights) should illuminate.
Turn signals should function normally without displaying any errors on the dash.
Tap the brakes a few times and turn on the four way flashers for a few seconds – no warnings
should appear on the dash.
Turn the ignition and lights OFF.
NOTE: RESISTOR WILL GET HOT WHILE TAIL LIGHTS ARE ON. NORMAL OPERATING RANGE IS BETWEEN
160°-180°F (71°- 82°C).
Jayco’s sole obligation under our limited warranty is to repair or replace defective materials and/or workmanship deemed our responsibility as determined by
Jayco it our sole discretion. Jayco reserves the right to use new and/or remanufactured parts or materials of similar quality to complete any work, and to
make parts and/or design changes as appropriate without notice to anyone. Jayco designs and/or materials changes are done without obligation to
incorporate such changes in previously manufactured product. Jayco makes every reasonable effort to ensure field remedies will not adversely affect
performance and/or safety of the unit. This field remedy is not intended to extend to future performance of this RV, or any of its materials, components or
parts beyond the standard warranty period. The RV owner’s obligation to notify Jayco, or one of its independent, authorized dealers, of a claimed defect does
not modify any obligation placed on the RV owner to contact Jayco directly when attempting to pursue remedies under state or federal law.
903 South Main Street • P.O. Box 460 • Middlebury, IN 46540
FIG 9 FIG 10
TSB #19-026
May 2019
https://www.nhtsa.gov/recalls?nhtsaId=10161759
https://static.nhtsa.gov/odi/tsbs/2019/MC-10161759-9999.pdf
19-026
May 2019
https://www.nhtsa.gov/recalls?nhtsaId=10161758
https://static.nhtsa.gov/odi/tsbs/2019/MC-10161758-9999.pdf
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