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NHTSA ID Number: 10161980
Manufacturer Communication Number: PUB-190312REV
Summary
The purpose of this Product Upgrade Bulletin is to inform REV Recreation Group dealers of the need to inspect and, if necessary, correct the routing of hydraulic hoses on certain Class A diesel motorhomes: model year 2016 American Coach American Allegiance, model year(s) 2016-2019 American Coach American Dream, model year(s) 2016-2019 American Coach American Eagle, model year 2016 American Coach American Heritage, model year 2016 American Coach American Tradition, model year 2016 Monaco Dynasty, model year(s) 2018-2019 Monaco Marquis, and model year(s) 2018-2019 Monaco Signature. On motorhomes affected by this Product Upgrade, the hydraulic hoses may be connected to the manifold/pump in a manner that causes them to be too tightly coiled, compressed or obstructed, which may cause the hoses to leak.
15 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| AMERICAN COACH | AMERICAN ALLEGIANCE | 2016 |
| AMERICAN COACH | AMERICAN DREAM | 2016-2019 |
| AMERICAN COACH | AMERICAN EAGLE | 2016-2019 |
| AMERICAN COACH | AMERICAN HERITAGE | 2016 |
| AMERICAN COACH | AMERICAN TRADITION | 2016 |
| MONACO | MARQUIS | 2018-2019 |
| MONACO | SIGNATURE | 2018-2019 |
IMPORTANT PRODUCT UPGRADE INFORMATION #190312REV
April 2019
| TO: | ALL REV RECREATION GROUP DEALER PRINCIPALS SERVICE MANAGERS PARTS MANAGERS |
| SUBJECT: | PRODUCT UPGRADE #190312REV Hydraulic Hose Routing |
REV Recreation Group, Inc., on behalf of its manufacturing center located in Decatur, IN, is contacting the owners of certain model year 2016-2019 American Coach Class A motorhomes manufactured through March 20, 2019, and certain model year 2016, 2018 and 2019 Monaco Class A motorhomes manufactured through March 13, 2019:
American Coach
| 2016 American Allegiance | 2016-2018 American Revolution |
| 2016 American Heritage | 2016-2019 American Eagle |
| 2016 American Tradition | 2016-2019 American Dream |
Monaco
| 2016 Dynasty |
| 2018-2019 Marquis |
| 2018-2019 Signature |
We are notifying the owners of the affected vehicles of the availability of Product Upgrade 190312REV. Owners will be advised in their notification letter to contact an authorized REV Recreation Group dealer to have the upgrade performed. Copies of the notification letters to eligible American Coach and Monaco motorhome owners are attached. Owners will not be charged for repairs performed within their base warranty period, or within one year of the original publication date of this letter (whichever is later).
WHAT IS THE ISSUE?
On motorhomes affected by this Product Upgrade, the hydraulic hoses may be connected to the manifold/pump in a manner that causes them to be too tightly coiled, compressed or obstructed, which may cause the hoses to leak.
WHAT SHOULD YOU DO?
In the event that a customer contacts you to request this repair, please verify eligibility by referring to the serial numbers listed in the enclosed Product Upgrade Service Bulletin #190312REV prior to beginning service.
When the repairs have been completed to the customer’s satisfaction, have the customer and your dealership’s representative sign an Internal Repair Order. Retain this document with your dealership’s records. Submit your repair claim through REV’s Dealer Warranty Portal for processing. Photos will be required; read the service bulletin carefully for full details.
Repair claims will be reimbursed in accordance with Product Upgrade Service Bulletin #190312REV if performed within the vehicle’s base warranty period, or within one year of the original publication date of this letter (whichever is later).
Claims for repairs performed per Lippert/Power Gear Technical Service Bulletin, “TSB-08-002-19 Power Gear Power Up/Power Down Leveling Jack Inspection”, included with this document package, will be administrated by Lippert.
If you have one of these vehicles in your inventory, you will be mailed a Product Upgrade Notice for that specific motorhome. You are required to repair or otherwise correct, if deemed necessary, any affected vehicles remaining in your inventory, according to the notification, before selling or leasing the vehicles. Any vehicle lessor receiving the notice is requested to forward a copy of the notice to the lessee within ten days.
Please review this entire package with your Parts, Service, and Sales staff to familiarize them with the step-by-step procedure and implement the Product Upgrade #190312REV campaign.
If you have any questions, please contact the appropriate REV Recreation Group Dealer Technical Support group:
American Coach Technical Support (800) 417-6413
Monaco Dealer Technical Support (877) 332-9239
Thank you for helping REV Recreation Group with its continuing efforts to maintain customer satisfaction. We appreciate your support.
Sincerely,
REV RECREATION GROUP, INC.
| Attachments: | Product Upgrade Service Bulletin #190312REV |
| Product Upgrade #190312REV Customer Letters | |
| Lippert/Power Gear Document QR-079 | |
| Lippert/Power Gear Technical Service Bulletin TSB-08-002-19 |
Product Upgrade Bulletin 190312REV – Hydraulic Hose Routing
190312REV Customer Letter – American Coach
190312REV Customer Letter – Monaco
Lippert/Power Gear Document QR-079
Lippert/Power Gear Technical Service Bulletin TSB-08-002-19
08-002-19 – POWER GEAR® POWER UP/POWER DOWN LEVELING JACK INSPECTION
IMPORTANT PRODUCT UPGRADE INFORMATION #190312REV
April 2019
https://www.nhtsa.gov/recalls?nhtsaId=10161980
https://static.nhtsa.gov/odi/tsbs/2019/MC-10161980-9999.pdf
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IMPORTANT PRODUCT UPGRADE INFORMATION #190312REV
April 2019
https://www.nhtsa.gov/recalls?nhtsaId=10161967
https://static.nhtsa.gov/odi/tsbs/2019/MC-10161967-9999.pdf
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IMPORTANT PRODUCT UPGRADE INFORMATION #190312REV
April 2019
https://www.nhtsa.gov/recalls?nhtsaId=10161957
https://static.nhtsa.gov/odi/tsbs/2019/MC-10161957-9999.pdf
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- Formulated with premium base stocks for added resistance to thermal breakdown
- Outstanding wear protection
- Excellent resistance to system rust and oil oxidation
- Maintains excellent water separating properties
- Excellent foam control and air release deliver consistent system operation
- Formulated with premium base stocks for added resistance to thermal breakdown
- Outstanding wear protection
- Excellent resistance to system rust and oil oxidation
- Maintains excellent water separating properties
- Excellent foam control and air release deliver consistent system operation
- Formulated with highly refined group ii base stocks for added resistance to thermal breakdown
- Superior wear protection to protect critical components
- Excellent frictional properties for smooth-shifting, excellent anti-shudder performance
- J20c equivalent, protection against varnish and sludge formation
- Superior thermal stability and oxidation resistance, good seal compatibility
- Meets and exceeds all OEM specifications for power shift transmissions
- Extends equipment and fluid life
- Reduces downtime and major overhaul
- Formulated with premium base stocks for added resistance to thermal breakdown
- Outstanding wear protection
- Excellent resistance to system rust and oil oxidation
- Maintains excellent water separating properties
- Excellent foam control and air release deliver consistent system operation
- Reduces the operating temperature of hydraulic systems
- Conditions old seals and O-rings to stop and prevent future leaks
- Well suited for use in equipment with wet brakes
- Removes varnish and restores pressure for more efficient operation
- Compatible with both synthetic and conventional hydraulic fluids
- MULTI-PURPOSE & ALL SEASON: A premium transmission-hydraulic fluid recommended for the complex lubrication systems of modern tractors, including industrial models. In these systems, the same lubricant may serve the hydraulic system, torque converter, transmission, power take-off, differential, power steering, and wet brakes.
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- APPLICATIONS: Included in the above applications, this universal tractor fluid also meets most other manufacturers' specifications for transmission hydraulic fluid. It can be used for makeup or refill in almost all tractor hydrostatic, hydraulic jack oil, transmission oil, differential fluid, and other systems involving common lube oil sumps.
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