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March 6, 2019
Listed GVWR Exceeds Safety Chain Rating
The incorrect GVWR may result in the safety chains being insufficient to retain the trailer in the event that the trailer unhooks from the tow vehicle, increasing the risk of a crash.
NHTSA Campaign Number: 19V168
Manufacturer Highland Ridge RV
Components EQUIPMENT
Potential Number of Units Affected 74
Summary
Highland Ridge RV (Highland) is recalling certain 2019 Mesa Ridge Lite 2804RK and Open Range Ultra Lite 2804RK travel trailers. The Gross Vehicle Weight Rating (GVWR), shown on the label as 7,675lbs, exceeds the safety chain rating of 7,600lbs. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, “Tire Selection and Rims.”
Remedy
Highland has notified owners and provide corrected labels, free of charge. The recall began March 18, 2019. Owners may contact Highland RV’s customer service at 1-260-768-7771. Highland’s number for this recall is 9904427.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
GVWR Correction on Labels
| Bulletin Type: | Recall | Publication Date: | March 2019 |
| Bulletin #(s): | US 19V-168 CN 2019-124 | Make(s): | Highland Ridge |
| Job Code(s): | 9904427 | Model(s): | Mesa Ridge Lite 2804RK
Open Range Ultra Lite 2804RK |
| Flat Rate(s): | .3 hour | ||
| Model Year(s): | 2019 |
| Incident: | GVWR noted as 7,675 lbs. when 7,600 lbs. is correct |
| Affected Units: | 2019 Mesa Ridge Lite
K3MU3051-3082 2019 Open Range Ultra Lite K3UH3051-3107 |
| Parts: | Federal Certification Label
Cargo Carrying Capacity (CCC) Label CSA Data Sheet Labels are included with Recall Notification Letter |
| Misc. Tools & Supplies: | Isopropyl alcohol Clean rag |
REMOVE EXISTING FEDERAL ID AND CCC LABELS:
- Remove the existing labels located on the front exterior off door side of the trailer.
- Use isopropyl alcohol and a clean rag to remove any adhesive residue from the surface
- Allow the area to dry for at least 30 seconds.
APPLY NEW LABELS:
- Remove the protective backing from each new label. Align the new label in the same location of the original and apply it to the surface. Remove any air bubbles.
DO NOT COVER GRAPHICS OR LOGOS ON THE EXTERIOR OF THE TRAILER WITH NEW LABELS.
NOTE: Do not attempt to remove or adjust the label once it has come in contact with the surface. Doing so may damage the label or cause it not to adhere properly to the surface. IF THE LABEL IS DAMAGED OR WILL NOT PROPERLY ADHERE TO THE SURFACE, CONTACT SERVICE FOR A NEW LABEL. Labels for a recall cannot be obtained through the Parts Department.
CSA DATA SHEET:
- Locate the existing CSA Data Sheet, inside the upper cabinet with the Command Center switches mounted to it.
The cabinet has glass doors and is directly across from the entrance door.
DO NOT TRY TO REMOVE THE EXISTING DATA SHEET.
- Wipe off the existing Data Sheet with a DRY rag to remove any dust or dirt on the surface. Do NOT use any wet cleaner on the existing label as it may absorb the liquid adversely affecting the adhesive on the new.
- Remove the backing from the new Data Sheet and align with the existing inside the cabinet. Apply the new on top of the old. Remove any air bubbles.
Safety Recall: 19V-168 2019-124
March 2019
IMPORTANT SAFETY RECALL
This Notice Applies to Your Recreational Vehicle «vin»
Dear Valued Customer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Highland has decided that certain Model Year 2019 Mesa Ridge Lite 2804RK and Open Range Ultra Lite 2804RK travel trailers fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 110, “Tire selection and rims and motor home/recreation vehicle trailer load carrying capacity information for motor vehicles with a GVWR of 4,536 kilograms (10,000 pounds) or less”.
| Reason for this recall | The Gross Vehicle Weight Rating (GVWR) was noted on the Federal Certification label and Cargo Carrying Capacity (CCC) label as 7,675lbs. when the correct GVWR for the rating of the safety chains installed is 7,600lbs. This error could allow consumer to inadvertently overload the trailer which may lead to drivability issues, causing a crash. |
| Recall Remedy | Replace all labels noting GVWR as 7,675lbs. Correct labels are included with this notification. |
| What we need you to do | You may replace the labels following the enclosed instructions or contact a Highland Dealer to set an appointment to replace the incorrect labels at no charge. If you choose to perform the recall remedy, please complete and return the enclosed Reply Form so we can note the recall as complete. |
If you had this repair completed prior to receipt of this recall notice, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall.
If you take your recreational vehicle to your dealer on the agreed service date and the dealer does not remedy this condition on that date or within three (3) days, please contact our Customer Service Department at 877-288-8400. If after contacting your dealer and Customer Service you are not able to have the safety defect remedied without charge and/or within a reasonable time, you may wish to submit a written complaint to the Administrator, national Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153): or go to https://www.safercar.gov. Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
We certainly regret this inconvenience; however, your safety is our most important priority.
Sincerely,
Highland Ridge
IMPORTANT SAFETY RECALL
Safety Recall: 19V-168
2019-124 March 2019
Dear Valued Dealer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Highland has decided that certain Model Year 2019 Mesa Ridge Lite 2804RK and Open Range Ultra Lite 2804RK travel trailers fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 110, “Tire selection and rims and motor home/recreation vehicle trailer load carrying capacity information for motor vehicles with a GVWR of 4,536 kilograms (10,000 pounds) or less”.
| Reason for this recall | The Gross Vehicle Weight Rating (GVWR) was noted on the Federal Certification label and Cargo Carrying Capacity (CCC) label as 7,675lbs. when the correct GVWR for the rating of the safety chains installed is 7,600lbs. This error could allow consumer to inadvertently overload the trailer which may lead to drivability issues, causing a crash. |
| Recall Remedy | Replace all labels noting GVWR as 7,675lbs. Correct labels are included with this notification |
| All pertinent information regarding this recall is available under the Service and Parts Tab of our Website. If you need further assistance, please contact Customer Service at 877-288-8400. | |
| What we need you to do | Our records show the following unit is affected by this recall and is currently part of the inventory at your Dealership. The Recall Remedy must be completed on this unit prior to customer delivery. |
VIN
Federal law requires that all units in your inventory be repaired prior to delivery to a customer. If you have sold a unit recently that you have received a stock recall notice on, please contact the owner immediately to advise of the recall. In addition, please register the unit by submitting the Warranty Registration.
We certainly regret this inconvenience; however, our Customers’ safety is our most important priority.
Sincerely,
Highland Ridge
2 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| HIGHLAND RIDGE | MESA RIDGE | 2019 |
| HIGHLAND RIDGE | OPEN RANGE ULTRA LITE | 2019 |
11 Associated Documents
Remedy Instructions and TSB
RCRIT-19V168-1929.pdf 1342.369KB
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Manufacturer Notices(to Dealers,etc) – 19V-168 Dlr Ltr
RCMN-19V168-1560.pdf 188.698KB
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Non-Compliance Notice 573 Report FMVSS 110
RCLRPT-19V168-2182.PDF 212.639KB
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Miscellaneous Document – 19V-168 2019-124 Reply Form
RMISC-19V168-9042.pdf 509.398KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-19V168-9070.pdf 160.074KB
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Recall Acknowledgement
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Remedy Instructions and TSB
RCRIT-19V168-7810.pdf 588.051KB
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Recall Quarterly Report #1, 2019-1
RCLQRT-19V168-9904.PDF 211.133KB
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Recall 573 Report – Amendment 1
RCLRPT-19V168-5852.PDF 212.68KB
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Recall 573 Report – Amendment 2
RCLRPT-19V168-9548.PDF 212.635KB
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Recall Quarterly Report #2, 2019-2
RCLQRT-19V168-6104.PDF 211.233KB
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Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V168&docType=RCL
- Hook at each end has a spring clip to prevent accidental disengagement
- Class II; meets all SAE specifications
- Note: for safety, 2 chains are required per trailer
- Attwood products are both compatible and reliable, engineered and built with a never-fail attitude
- Welded solid steel links with weather-resistant zinc-plated finish for dependable performance
- 2 Pack of 5/16" X 27" Trailer Safety Chain
- Working Load Limit: 7000 lbs.
- Each chain has an S-hook
- Easy to use operation
- Fit type: Universal Fit
- 👍[ UPGRADE EQUIPMENT G80 ] -- Heavy duty grade 80 transport chain is made using high-strength, heat-treated alloy.G80 chains provide a higher safe working load than lower grade chains, but weigh the same.
- 👍[ PROFESSIONAL DESIGN ] -- Designed for connecting from your trailer to your vehicle to help resist complete vehicle-trailer separation during a disconnect. When connecting safety chains for towing, two chains should be used.
- 👍[ HEAVY DUTY CONSTRUCTION ] -- The high quality, standard link 5/16" size chain is heat-treated, and strength tested for superior quality. The chain retainer has a removable zinc-plated pin and cotter for easy chain installation and replacement.
- 👍[ RELIABLE TRANSPORTATION ] -- This trailer safety chain has a grade-80 rating, providing exceptional tensile strength and resisting abrasions and wear from heavy cargo. Yellow zinc chromate finishes for corrosion protection and makes it easy for DOT officials to recognize.
- 👍[ SAFE & COMPLIANT ] -- All our grade 80 chains and clevis snap hook is embossed with the proper markings to meet NACM standards. You will be compliant with any roadside inspection. Please feel free to us if you have any problems. (Each safety chain must meet or exceed the gross trailer weight!!!)
- 2 Pack of 5/16" x 35" Trailer Safety Chain
- Working Load Limit: 18,800 lbs.
- Each Chain Has a Clevis Grab Hook on Each End
- Fit type: Universal Fit
- Easy to use operation
- DEPENDABLE SAFETY. This trailer safety chain is designed to connect from your trailer to your vehicle to help resist complete vehicle-trailer separation in the event of a disconnection while towing
- HIGHLY VERSATILE. Add versatile towing options to your vehicle with this class 1 trailer hitch. It provides a standard, square 1-1/4-inch receiver hitch and comes with a ball mount with a 3/4-inch ball hole to connect a small trailer
- READY TO COUPLE. For safe, secure coupling to the vehicle, this 48-inch long trailer chain comes with two pre-attached safety chain hooks. The 7/16-inch S-hooks are fast and easy to install
- EASY TO USE. When connecting safety chains for towing, two chains should be used. The safety chains should be crossed once underneath the coupler and hooked onto the trailer hitch receiver safety chain loops
- CORROSION-RESISTANT. This trailer safety chain is constructed from 1/4-inch diameter, high-strength steel links and is protected with a durable zinc plating to resist rust and corrosion in spite of the outdoor elements
- DEPENDABLE SAFETY. These trailer safety cables are designed to connect from your trailer to your vehicle to help resist complete vehicle-trailer separation in the event of a disconnection while towing.Fit Type: Universal Fit
- HIGHLY VERSATILE. Add useful, versatile towing options to your vehicle with this class 1 trailer hitch. It provides a standard 1-1/4-inch x 1-1/4-inch receiver hitch, allowing you to tow a small trailer or mount a cargo carrier or bike rack
- SUPERIOR DURABILITY. These trailer safety cables are constructed from 1/4-inch diameter, high-strength steel cable and are protected with a vinyl coating to resist rust and corrosion in spite of the outdoor elements
- HIGH-STRENGTH. These trailer cables have a minimum break force of 3,500 lbs. (two trailer safety chains or cables advised; each safety cable must meet or exceed the gross trailer weight)
- READY TO COUPLE. For safe, secure coupling to the vehicle, these 43-7/8-inch long trailer cables come with two pre-attached safety chain hooks. The 3/8-inch snap hooks feature a spring-loaded lever for enhanced security
- 💪[ADVANCED MATERIAL GRADE] - G80 Trailer safety chains made of high-strength heat-treated alloy can provide stronger and safer working load. The Electrophoresis-treated surface is more resistant to rust and corrosion than low-grade tow chains.
- 💪[HIGH QUALITY] - Heavy-duty chains designed for towing. With a strength load of 7100 lbs and 27000 lbs Break Strength, it is stronger and more durable than inferior lifting chains, with stronger tensile strength and fatigue resistance.
- 💪[EXCELLENT STRUCTURE] - The 3/8 inch×35 inch long heavy duty chain is equipped with two Clevis Safety hooks. The ring chain is all welded by advanced full welding technology, which can well fix and fasten heavy objects.
- 💪[SAFETY SPECIFICATION] - Designed with a focus on safe working loads, heavy-duty chains can handle even the toughest jobs while keeping equipment and users safe. With its durable construction and dependable performance, it provides peace of mind for both the user and the cargo being towed.
- 💪[ANTI-RUST AND DURABLE] -High-quality surface treatment is easier to identify and makes the chain more resistant to wear. The Electrophoresis-treated surface is corrosion resistant, allowing you to use it in any situation and store it easily. The strength and durability of trailer chains make them ideal for towing heavy loads.
- DEPENDABLE SAFETY. These trailer safety cables are designed to connect from your trailer to your vehicle to help resist complete vehicle-trailer separation in the event of a disconnection while towing.Fit Type: Universal
- HIGHLY VERSATILE. Add useful, versatile towing options to your vehicle with this class 1 trailer hitch. It provides a standard 1-1/4-inch x 1-1/4-inch receiver hitch, allowing you to tow a small trailer or mount a cargo carrier or bike rack
- SUPERIOR DURABILITY. These trailer safety cables are constructed from 3/8-inch diameter, high-strength steel cable and are protected with a vinyl coating to resist rust and corrosion in spite of the outdoor elements
- HIGH-STRENGTH. These trailer cables have a minimum break force of 7,500 lbs. (two trailer safety chains or cables advised; each safety cable must meet or exceed the gross trailer weight)
- READY TO COUPLE. For safe, secure coupling to the vehicle, these 44-inch long trailer cables come with two pre-attached safety chain hooks. The 17/32-inch snap hooks feature a spring-loaded lever for enhanced security
- DEPENDABLE SAFETY. This trailer safety chain is designed to connect from your trailer to your vehicle to help resist complete vehicle-trailer separation in the event of a disconnection while towing
- HIGHLY VERSATILE. Add versatile towing options to your vehicle with this class 1 trailer hitch. It provides a standard, square 1-1/4-inch receiver hitch and comes with a ball mount with a 3/4-inch ball hole to connect a small trailer
- READY TO COUPLE. For safe, secure coupling to the vehicle, this 48-inch long trailer chain comes with two pre-attached safety chain hooks. The 3/8-inch S-hooks are fast and easy to install
- EASY TO USE. When connecting safety chains for towing, two chains should be used. The safety chains should be crossed once underneath the coupler and hooked onto the trailer hitch receiver safety chain loops
- CORROSION-RESISTANT. This trailer safety chain is constructed from 3/16-inch diameter, high-strength steel links and is protected with a durable zinc plating to resist rust and corrosion in spite of the outdoor elements
- 💪[ POWERFUL GRADE G80 ] -- Heavy duty grade 80 transport chain is made using high-strength, heat-treated alloy.G80 chains provide a higher safe working load than lower grade chains, but weigh the same.
- 💪[ HEAVY DUTY CONSTRUCTION ] -- The high quality, standard link 3/8" size chain is heat-treated, and strength tested to ensure that the chain is not easy to break and operates more stable. Forged hook with safety clip at the chain end makes the trailer process safer.
- 💪[ UPGRADE EQUIPMENT ] --The grade of the traction chain is Grade 80, with excellent tensile strength and long service life. Color zinc plating surface treatment, rust prevention and corrosion resistance,and makes it easy for DOT officials to recognize.
- 💪[ DESIGN FOR SECURITY ] -- Designed for connecting from your trailer to your vehicle to help resist complete vehicle-trailer separation during a disconnect. With a 7,100 pound Safe Working Load and a 4:1 safety factor. It is very suitable for the towing of heavy vehicles and ships.
- 💪[ PROFESSIONAL & COMPLIANT ] -- All our grade 80 chains and both G70 forged hooks are embossed with the proper markings to meet NACM standards. You will be compliant with any roadside inspection. Please feel free to us if you have any problems. (Do not exceed work load limit!!!
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