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June 10, 2024 NHTSA CAMPAIGN NUMBER: 24E048000
Loss of Steering Control from Tie Rod Failure
Tie rod failure can cause a loss of vehicle steering control and increase the risk of a crash.
NHTSA Campaign Number: 24E048
Manufacturer Dana Incorporated
Components STEERING
Potential Number of Units Affected 11,090
Summary
Dana Incorporated (Dana) is recalling certain D-Series and E-Series Steer Axles, and replacement tie rod assemblies for Dana D-Series and E-Series Steer Axles. The tie rod assemblies in these steer axles contain ball studs that may have been incorrectly heat-treated, which can cause them to break, and possibly result in tie rod failure.
Remedy
Dana will inspect and replace the ball studs as necessary, free of charge. Dana will notify original equipment manufacturers and distributors on June 24, 2024. Owners may contact Dana customer service at 1-419-887-3000.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Chronology :
On or about May 24, 2024, the ball stud supplier notified Dana’s Mexican manufacturing facility that an experimental batch of ball studs was not segregated properly and a portion of it was mixed with regular production, including in batches supplied to Dana.
Dana promptly initiated an investigation to determine the customers, if any, to which Dana supplied steer arms that incorporated the experimental ball studs. Dana also promptly initiated an engineering investigation to assess the performance of ball studs from normal and experimental production.
On or about June 4, 2024, Dana convened its Safety Committee to review preliminary results of its engineering investigation. On June 5, 2024, based upon additional results, the Safety Committee decided to make this report in an abundance of caution.
3 Affected Products
Equipments
BRAND | PART NO. | PRODUCTION DATES |
DANA | D SERIES STEER AXLE | |
DANA | E SERIES STEER AXLE | |
DANA | REPLACEMENT TIE ROD |
2 Associated Documents
Recall Acknowledgement
RCAK-24E048-7722.pdf 750.135KB
Defect Recall 573 Report
RCLRPT-24E048-4185.PDF 215.732KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24E048&docType=RCL
- Tie Rod Removal Tool: Designed for secure and effectual removal of the inner rod. The inner rod can be easily removed and installed without removing the rack and pinion. Applicable to most domestic and imported vehicles, including cars, pickups, and off-road vehicles..Fit Type: Universal Fit
- 12 Pcs Crowfoot Adapters: This tie rod kit Includes 12 sizes of crowfoot-style adapters: 1-3/16", 1-1/4", 1-5/16", 1-3/8", 1-7/ 16", 1-1/2" and 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm, 42 mm. To get all your work done quickly and efficiently.
- Ultra Durable Rod: Our tie rod drawing tools and adapters are all-steel forged and used for a long time. The flexible sliding collar on the sleeve's top can tightly fix the crowd feet adapters. It is compatible with 1/2" drive wrenches and helps you get the parts that ordinary wrenches cannot install; its knurled handle allows you to firm control at any time.
- Hassle-Free Operation: The entire operation is effortless. Step 1: Slide the adapter on the plane of the lever. Step 2: Rotate the collar to fix the fishtail joint in place. Step 3: Use a 1/2 inch ratchet or impact wrench to the end hole.
- Effortless Organization: The product is equipped with a case to facilitate your orderly storage and is convenient for you to carry. Help you deal with emergencies of vehicle repair at any time.
- INNER TIE ROD REMOVAL TOOL: This Orion Motor Tech inner tie rod removal tool set lets you remove and install inner tie rods without removing the rack and pinion; the 1/2 Inch drive tube handle with a 2.1 in inner diameter allows servicing on small cars, pick-ups, and SUVs
- 12 CROWFOOT ADAPTERS: The 12 crowfoot adapters cover most common SAE and metric sizes of 1-3/16", 1-1/4", 1-5/16", 1-3/8", 1-7/16", 1-1/2", 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm, and 42 mm
- UNIQUE DESIGN: Our inner tie rod remover's 20 inch tube handle lets you remove and install inner tie rods in places where sockets and wrenches can’t fit; works on inner tie rods with inaccessible wrench flats
- SUPERIOR DURABILITY: Our tie rod drawing tools and adapters are steel forged for lasting strength; the flexible sliding collar at the top of the sleeve tightly attaches the crowd feet adapters
- HASSLE-FEE OPERATION: Thanks to intuitive design and clear instructions our rod removal set is easy to use; select the right adapter, slide it over the tie rod, click the tool and adapter together, then use a 1/2 inch ratchet or impact wrench to remove the rod
- Inner Tie Rod Removal Set: This tie rod kit Includes 12 sizes of crowfoot-style adapters: 1-3/16", 1-1/4", 1-5/16", 1-3/8", 1-7/16", 1-1/2" and 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm, 42 mm; Easily remove most inner tie rod ends
- Ultra Durable: Tie rod puller tool's crowfoot adapters are nickel plated for durability; Work the inner tie rod tool kit on your tierod end with the confidence that your tie rod set won't bend or break during use; Get the most from our tie rods tool
- Widely Useful Inner Tie Rod Tool: Be sure you have an inner tie rod kit that can easily reach your inner tie rod without removing the rack and pinion; Tube handle inner diameter is 2.125 in. to service small cars, pick-ups, and SUVs
- Use A Ratchet Or Breaker Bar: Properly torque the inner tie rod remover on the tie rod end without hassle; Tie rod end puller's 1/2 Inch drive tube handle makes it easy to remove and re-install tie rod ends; Tie rod puller kit gives you proper reach
- Effortless Organization: OEM Tools inner tie rod tool can be taken anywhere easily; Tie rod end removal tool comes in a blow mold case for easy organization; The inner tie rod end tool is portable for use on tie rod inner ends on your family's fleet
- Tie rod/Pitman arm adjusting set
- Consists of one Pitman arm and four tie rod tools
- Included in a blow-molded storage case
- Inner Tie Rod Removal Kit: Used to safely and efficiently remove and install inner tie rods. Successfully remove and install inner tie rods without removing the rack and pinion. Suitable for most domestic and imported vehicles including cars, pickups and suv
- 12Pcs Crowfoot Adapters: The rod kit includes 12 crowfoot adapters, all of which are in the most common SAE and metric sizes: 1-3/16 ", 1-1/4", 1-5/16", 1-3/8", 1-7/16", 1-1/2", 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm and 42 mm. To get everything done quickly and efficiently to meet your needs
- 1/2 Inch Drive Durable Rod: Our drawbar tools are made of high quality steel, heat treated and coated with black oxide, which makes them extremely durable and resistant to damage. Compatible with a 1/2" drive wrench for easy operation. 20 "long, its knurled grip gives you full control at all times
- Easy to Use: First slide the adapter onto the flats of the lever, then rotate the collar to hold the fishtail fitting in place, and finally insert a 1/2" ratchet or impact spanner into the end hole. The inner lever can then be easily removed
- A Complete Set: This rod removal tool kit is a complete set that includes a rod, 12 adapters and a portable case. All tools are stored in this case, and fixed, easy to store and carry tools
- The long socket slips over tie rod end and crows footengages on socket for easy removal and installation of tierods with inaccessible wrench flats.
- Includes 12 crowsfeet, sizes 1-3/16", 1-1/4", 1-3/8", 1-1/2", 1-5/16", 1-7/16", 29mm,32.5mm, 33.6mm, 38.4mm, 40mm and 42mm
- fits many cars, trucks and SUVs.
- fit type: Vehicle Specific
- 1. ALL IN ONE FRONT END SERVICE KIT: Containing 5 adjustable tools for a wide range of domestic and import vehicles. Comes with 1x Ball Joint Separator, 1x Tie Rod and Ball Joint Remover, 1x Conical Pitman Arm Puller, 1x Pitman Arm and Tie Rod End Puller, 1x Pitman Arm Puller, 1x well-organized ABS case.
- 2. HARDENED ALLOY CONSTRUCTION: Extraordinarily tough and durable alloy means these tools can stand up to the toughest jobs. This front end service tool kit can remove the most stubborn ball joints, tie rod ends, and pitman arms.
- 3. UNIVERSALLY COMPATIBLE WITH A WIDE RANGE OF VEHICLES: The versatile design allows this tool to be used as a pitman arm remover, ball joint separator, or tie rod end puller for many small, domestic rear-wheel-drive vehicles, import vehicles, and light trucks.
- 4. PROFESSIONAL PORTABLE ABS CASE: The custom-molded case is crafted from high-quality ABS hard plastic for the amateur or professional mechanic on the go. Conveniently keeps all your tools in one organized and secure place. Never miss out on a job or project from a misplaced tool.
- 5. ORION MOTOR TECH PROMISE: If any issues from our tools arise please don’t hesitate to contact us. We guarantee the quality of our tools and want to ensure you’re only getting the best. Because to do perform your best, you deserve the best, that’s our Orion Motor Tech Promise.
- 13-PIECE TIE ROD SET:FEXON Master Inner Tie Rod Tool Set Designed for secure and effectual removal of the inner rod. The inner rod can be easily removed and installed without removing the rack and pinion. Applicable to most domestic and imported vehicles, including cars, pickups, and off-road vehicles.
- 1/2-INCH DRIVE:This tie rod kit Includes 12 sizes of crowfoot-style adapters: 1-3/16", 1-1/4", 1-5/16", 1-3/8", 1-7/ 16", 1-1/2" and 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm, 42 mm. To get all your work done quickly and efficiently.
- SUPERIOR DURABILITY: Our tie rod drawing tools and adapters are made of durable, all-steel forging that ensures long-lasting use. The flexible sliding collar on the sleeve's top securely holds the crowd feet adapters in place, while its compatibility with 1/2" drive wrenches allows you to install parts that ordinary wrenches cannot handle. Additionally, the knurled handle provides a firm grip for optimal control at all times.
- EASY TO OPERATE: The entire operation is effortless. Step 1: Slide the adapter on the plane of the lever. Step 2: Rotate the collar to fix the fishtail joint in place. Step 3: Use a 1/2 inch ratchet or impact wrench to the end hole.
- QUICK ORGANIZATION:The product is equipped with a case to facilitate your orderly storage and is convenient for you to carry. Help you deal with emergencies of vehicle repair at any time.
- 【Flexibility】—— Its ability to rotate the sleeve 360 degrees enables it to perform adjustments even in tight and confined areas. This flexibility allows for greater accessibility and ease of use in challenging repair scenarios.
- 【Compatibility】—— The set is designed to be compatible with a 1/2-inch drive ratchet or flex bar, which adds to its convenience. And also is compatible with a wide range of vehicle makes and models, offering versatility.
- 【Durability and Reliability】—— The Tie Rod/Pitman Arm Adjusting Set is made of high-performance Chromium Vanadium steel for strength and durability. Providing long-lasting performance.
- 【Easy Storage】—— The product comes with a convenient carrying case, designed to protect and organize all the components. The organized layout allows for quick and easy access to the required tools.
- 【Application】—— The tie rod adjusting tool kit is designed to provide accurate adjustments to varying sizes of split tie rod sleeves on most compact to full-size cars and trucks.
- ALL IN ONE FRONT END SERVICE KIT: Containing 5 adjustable tools for a wide range of domestic and import vehicles. Comes with 1x Ball Joint Separator, 1x Tie Rod and Ball Joint Remover, 1x Conical Pitman Arm Puller, 1x Pitman Arm and Tie Rod End Puller, 1x Pitman Arm Puller, 1x well-organized ABS case.
- HARDENED ALLOY CONSTRUCTION: Extraordinarily tough and durable alloy means these tools can stand up to the toughest jobs. This front end service tool kit can remove the most stubborn ball joints, tie rod ends, and pitman arms.
- UNIVERSALLY COMPATIBLE WITH A WIDE RANGE OF VEHICLES: The versatile design allows this tool to be used as a pitman arm remover, ball joint separator, or tie rod end puller for many small, domestic rear-wheel-drive vehicles, import vehicles, and light trucks.
- PROFESSIONAL PORTABLE ABS CASE: The custom-molded case is crafted from high-quality ABS hard plastic for the amateur or professional mechanic on the go. Conveniently keeps all your tools in one organized and secure place. Never miss out on a job or project from a misplaced tool.
- ORION MOTOR TECH PROMISE: If any issues from our tools arise please don’t hesitate to contact us. We guarantee the quality of our tools and want to ensure you’re only getting the best. Because to do perform your best, you deserve the best, that’s our Orion Motor Tech Promise.
Last update on 2024-06-11 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24E-048
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Dana Incorporated JUN 10, 2024 NHTSA Recall No. : 24E-048 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Dana Incorporated Address : 3939 Technology Drive
Maumee OH 43537
Company phone : 419-887-3000
Population :
Number of potentially involved : 11,090 Estimated percentage with defect : 18 %
Equipment Information : Brand / Trade 1 :
Model : Dana/Dana Spicer
D-Series, E-Series Steer Axles, Replacement Tie Rods Part No. : Provided Separately Size : N/A Function : Steering
Descriptive Information : The potential concern relates to the ball studs used in tie rod assemblies that are incorporated into certain steer axles supplied as original equipment to certain commercial vehicle manufacturers, and as replacement equipment.
Production Dates : APR 11, 2024 – MAY 31, 2024
Description of Defect :
Description of the Defect : Certain ball studs supplied to Dana by a third-party supplier, USK International, and which Dana incorporated into certain steer axles and replacement tie rod assemblies, did not meet case hardening specifications, and there is a risk that the ball studs could be more brittle than intended.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If a ball stud is more brittle than expected, it could break, which could affect vehicle steering and could increase the risk of a crash.
Description of the Cause : USK International introduced experimental ball studs from an unapproved heat treat process into production assemblies. Identification of Any Warning NR
that can Occur :
Involved Components : Part 573 Safety Recall Report 24E-048 Page 2 Component Name : Ball stud
Component Description : Connects left and right hand steering knuckle Component Part Number : 10036700, 10036701, 971776, 817755, 971092, 971747 Supplier Identification : Component Manufacturer
Name : USK International S.A. DE C.V.
Address : Av. Huehuetoca S/N, San Mateo Ixtacalco, Cuautitlán Foreign States 54800
Country : Mexico Chronology :
On or about May 24, 2024, the ball stud supplier notified Dana’s Mexican manufacturing facility that an experimental batch of ball studs was not segregated properly and a portion of it was mixed with regular production, including in batches supplied to Dana.
Dana promptly initiated an investigation to determine the customers, if any, to which Dana supplied steer arms that incorporated the experimental ball studs. Dana also promptly initiated an engineering investigation to assess the performance of ball studs from normal and experimental production.
On or about June 4, 2024, Dana convened its Safety Committee to review preliminary results of its engineering investigation. On June 5, 2024, based upon additional results, the Safety Committee decided to make this report in an abundance of caution. Description of Remedy :
Description of Remedy Program : Dana intends to inspect the ball studs incorporated into the tie rod
assemblies, and to replace any experimental ball studs that were not intended for production. Customers who paid for a pre-notification remedy will be eligible for reimbursement in accordance with Dana’s forthcoming reimbursement plan. How Remedy Component Differs from Recalled Component : The recalled components were experimental parts manufactured utilizing an unapproved heat treat process that the supplier inadvertently introduced into production. The remedy components will be produced to intended specification. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24E-048 Page 3 Identify How/When Recall Condition was Corrected in Production : The recall condition does not exist in production. The supplier inadvertently introduced experimental ball studs from an unapproved heat treat process into production assemblies. Dana understands that the supplier is initiating an internal review to implement corrective actions and avoid reoccurrence when handling experimental materials and processes. Recall Schedule :
Description of Recall Schedule : As Dana supplied its steer arms to commercial customers (OEMs), Dana
will notify its commercial OEM customers directly. Dana anticipates that the OEMs will notify and conduct the recall. Dana will notify the parts distribution centers and dealers to which it supplied replacement assemblies directly, and will seek their support in notifying end-users.
Planned Dealer Notification Date : JUN 24, 2024 – JUN 24, 2024
Planned Owner Notification Date : JUN 24, 2024 – JUN 24, 2024 Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment: Name : PACCAR Inc. Address : 777 106th Avenue N.E. Bellevue WA 98004 Country : US
Company Phone : 9402979925 Name : Ford Motor Company Address : 650 Miller Rd
Avon Lake OH 44012 Country : US
Company Phone : 5533350689 Name : Volvo Trucks North America Address : 7900 National Service Rd. Greensboro NC 27409 Country : US
Company Phone : 3015735972 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24E-048
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Name : Navistar International Corporation Address : 2701 Navistar Drive
Lisle IL 60532 Country : US
Company Phone : 3313328727 Name : Isuzu Commercial Truck of America Address : 46401 Commerce Center Drive Plymouth MI 48170 Country : US
Company Phone : 5863376876
Name : MB Corporation Address : 201 MB Lane
Chilton WI 53014 Country : US
Company Phone : 7655614127
* NR – Not Reported
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