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June 10, 2024 NHTSA CAMPAIGN NUMBER: 24E049000
ADS Software Error May Cause Crash
The inability to avoid a pole or similar object increases the risk of a crash.
NHTSA Campaign Number: 24E049
Manufacturer Waymo LLC
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 672
Summary
Waymo LLC (Waymo) is recalling certain 5th Generation Automated Driving Systems (ADS) with software versions released prior to May 29, 2024 and map software released prior to June 4, 2024. The ADS systems could fail to avoid a pole or similar object.
Remedy
Waymo has updated the ADS software, free of charge. All affected vehicles were repaired by June 6, 2024.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
On May 21, 2024, a Waymo AV operating in Phoenix, Arizona collided with a wooden utility pole located in an alleyway while executing a low-speed pullover maneuver. There were no passengers, other road users, or injuries associated with the event, and some damage to the Waymo AV.
On May 22, 2024, Waymo’s Field Safety Committee began overseeing the analysis of the event and the development and evaluation of two mitigations: a fully-validated software update to improve the ADS response to pole or pole-like permanent objects, and robust mapping updates and improvements to ensure that the map meets Waymo specifications near pole or pole-like permanent objects by including a hard road edge between the object and the driveable surface.
On June 5, 2024, Waymo’s Safety Board determined that the combination of software and map that was in use prior to when the software and map were updated to incorporate the mitigations noted above warranted submitting this report to NHTSA to fulfill relevant notification obligations.
1 Affected Product
Equipment
BRAND | PART NO. | PRODUCTION DATES |
WAYMO | 5TH GENERATION ADS |
2 Associated Documents
Recall 573 Report
RCLRPT-24E049-1733.PDF 215.097KB
Recall Acknowledgement
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24E049&docType=RCL
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24E-049
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Waymo LLC JUN 10, 2024 NHTSA Recall No. : 24E-049 Manufacturer Recall No. : R24-002
Manufacturer Information :
Manufacturer Name : Waymo LLC
Address : 1600 Amphitheatre Parkway Mountain View CA 94043
Company phone : 253-0000
Population :
Number of potentially involved : 672 Estimated percentage with defect : 100 %
Equipment Information : Brand / Trade 1 : Waymo LLC
5th Generation Automated Driving System (ADS) software prior to the Model : 5/29/2024 driverless software release and map prior to the 6/4/2024 map update Part No. : N/A Size : NR Function : NR
Descriptive Information : The equipment recalled is the 5th Generation Automated Driving System (ADS) software prior to the 5/29/2024 driverless software release and map prior to the 6/4/2024 map update. The recalled products differ from products not included in the recall in that the recalled products are part of the ADS with which vehicles capable of driverless operation are equipped, while the products not recalled are not used in vehicles capable of driverless operation. Waymo determined the scope of the affected population using information about the driverless capabilities of each vehicle, information about the software on each vehicle, and information about the map on each vehicle. This information is available to Waymo, as Waymo owns all potentially affected vehicles. The affected population all have received the updated software and the updated map. Production Dates : MAR 17, 2022 – JUN 04, 2024 Part 573 Safety Recall Report 24E-049 Page 2 Description of Defect :
Description of the Defect : Prior to the Waymo ADS receiving the remedy described in this report, a collision could occur if the Waymo ADS encountered a pole or pole-like permanent object and all of the following were true: 1) the object was within the the boundaries of the road and the map did not include a hard road edge between the object and the driveable surface; 2) the Waymo ADS’s perception system assigned a low damage score to the object; 3) the object was located within the Waymo ADS’s intended path (e.g. when executing a pullover near the object); and 4) there were no other objects near the pole that the ADS would react to and avoid. FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Insufficient ability to avoid pole or pole-like permanent objects within the
drivable surface may result in an increased risk of a collision.
Description of the Cause : NR Identification of Any Warning NR
that can Occur : Involved Components : Component Name : 5th Generation ADS software
Component Description : ADS software prior to the 5/29/2024 driverless software release Component Part Number : N/A Component Name : 5th Generation ADS map
Component Description : ADS map prior to the 6/4/2024 map update Component Part Number : N/A Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24E-049 Page 3 Chronology :
On May 21, 2024, a Waymo AV operating in Phoenix, Arizona collided with a wooden utility pole located in an alleyway while executing a low-speed pullover maneuver. There were no passengers, other road users, or injuries associated with the event, and some damage to the Waymo AV. On May 22, 2024, Waymo’s Field Safety Committee began overseeing the analysis of the event and the development and evaluation of two mitigations: a fully-validated software update to improve the ADS response to pole or pole-like permanent objects, and robust mapping updates and improvements to ensure that the map meets Waymo specifications near pole or pole-like permanent objects by including a hard road edge between the object and the driveable surface. On June 5, 2024, Waymo’s Safety Board determined that the combination of software and map that was in use prior to when the software and map were updated to incorporate the mitigations noted above warranted submitting this report to NHTSA to fulfill relevant notification obligations. Description of Remedy :
Description of Remedy Program : Between 5/29/2024 and 6/3/2024, Waymo updated the ADS software in
all affected vehicles. Between 5/21/2024 and 6/4/2024, Waymo produced updates to the map and by 6/6/2024 all affected vehicles were operating on the 6/4/2024 or later map update. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : The remedy includes a new software update and a new map update. Production ADS-equipped vehicles receive the latest software release and the latest map. Recall Schedule :
Description of Recall Schedule : Waymo has already applied the remedy to all affected vehicles (all of
which Waymo owns), which occurred between 5/29/2024 and 6/6/2024. Accordingly, there is no need for notifications to owners, dealers or distributors under 49 CFR Part 577 or for a further recall schedule. Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : NR – NR The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24E-049
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment:
Name : NR Address : NR
NR Country : NR Company Phone : NR
* NR – Not Reported
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