SC0466 – Tie Rod Assembly – 2025 Mack Anthem & Pinnacle Trucks

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June 9, 2024 NHTSA CAMPAIGN NUMBER: 24V424000

Loss of Steering Control from Tie Rod Failure

A sudden loss of steering control increases the risk of a crash.

 

NHTSA Campaign Number: 24V424

Manufacturer Mack Trucks, Inc.

Components POWER TRAIN, STEERING

Potential Number of Units Affected 7

 

Summary

Mack Trucks, Inc. (Mack) is recalling certain 2025 Anthem and Pinnacle trucks. The tie rod assemblies may contain an improperly heat-treated ball stud that can fail, resulting in a sudden loss of steering control.

 

Remedy

Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will inspect and replace the tie rod ends as necessary, free of charge. Owner notification letters are expected to be mailed July 5, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack’s number for this recall is SC0466.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


Description

Vehicles may have been built with tie rod assemblies containing a ball stud with improper heat treatment. Failure of the ball stud could result in a sudden loss of steering which increases the risk of a crash. Owners will be notified and strongly recommended not to drive their vehicles until recall repairs have been completed.

There have been no field reports, warranty claims or customer complaints associated with this issue.

The remedy will be to inspect the tie rod assembly for the impacted date range. Any suspect tie rod assemblies will be replaced.

 

Model and Model Years Affected

  • Certain 2025 Mack Anthem and Pinnacle model vehicles manufactured April 29, 2024 through May 29, 2024.

 

Vehicle Quantities

  • 7 vehicles (All US)

 

Dealer Responsibilities

  • The National Traffic and Motor Vehicle Safety Act and Canadian Motor Vehicle Safety Act require dealers to ensure that all new and used vehicles are free of safety defects and comply with all relevant safety standards at the time of delivery to the consumer.
  • Dealers should make their personnel aware of the safety recall. In the event that a dealer has a vehicle included in the safety recall in their inventory to be sold, the condition must be corrected before releasing it to a customer.

 

Notification Release Schedule

  • Vehicle list will be posted on the Trucks Dealer Portal June 10, 2024.
  • Owner notification letters will be released on or before June 20, 2024.
  • Repair Instruction will be released once they are available.

 

Contact

If you have questions or concerns about this recall, contact the Regulatory Affairs Department at vtna.regulatoryaffairs@volvo.com.

 


Chronology :

June 3, 2024: Mack Trucks was notified by Dana Incorporated, that they received experimental ball studs in error from their Tier 2 Supplier. Mack Trucks initiates efforts to identify vehicles impacted by this issue.

June 7, 2023: Product Safety Committee meets and determines that a product safety defect exists. The committee also determined that owners must be notified and strongly recommended to not drive their vehicles until repairs have been completed.

There have been no accidents or injuries associated with this issue, there have been no warranty, or customer complaints.

 


2 Affected Products

Vehicles

MAKE MODEL YEAR
MACK ANTHEM (AN) 2025
MACK PINNACLE (PI/PN) 2025

 


3 Associated Documents

Recall 573 Report

RCLRPT-24V424-2747.PDF 215.337KB

 


Recall Acknowledgement

RCAK-24V424-7835.pdf 645.431KB

 


Safety Recall SC0466, Tie Rod Assembly.

RCMN-24V424-9268.pdf 130.704KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V424&docType=RCL

 


 

SaleBestseller No. 1
VEVOR Inner Tie Rod Tool Kit, 13 Pcs Tie Rod Removal Tool, 13 Pcs Crowfoot Adapters Inner Tie Rod Tool Set, 1/2 Inch Drive Tube Tie Rods Tool, Heavy-Duty Steel Inner Tie Rod Removal Tool for Vehicle
  • Tie Rod Removal Tool: Designed for secure and effectual removal of the inner rod. The inner rod can be easily removed and installed without removing the rack and pinion. Applicable to most domestic and imported vehicles, including cars, pickups, and off-road vehicles..Fit Type: Universal Fit
  • 12 Pcs Crowfoot Adapters: This tie rod kit Includes 12 sizes of crowfoot-style adapters: 1-3/16", 1-1/4", 1-5/16", 1-3/8", 1-7/ 16", 1-1/2" and 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm, 42 mm. To get all your work done quickly and efficiently.
  • Ultra Durable Rod: Our tie rod drawing tools and adapters are all-steel forged and used for a long time. The flexible sliding collar on the sleeve's top can tightly fix the crowd feet adapters. It is compatible with 1/2" drive wrenches and helps you get the parts that ordinary wrenches cannot install; its knurled handle allows you to firm control at any time.
  • Hassle-Free Operation: The entire operation is effortless. Step 1: Slide the adapter on the plane of the lever. Step 2: Rotate the collar to fix the fishtail joint in place. Step 3: Use a 1/2 inch ratchet or impact wrench to the end hole.
  • Effortless Organization: The product is equipped with a case to facilitate your orderly storage and is convenient for you to carry. Help you deal with emergencies of vehicle repair at any time.
Bestseller No. 2
DPTOOL Inner Tie Rod Removal Tool Kit, Automotive Inner Tie Rod Tool Set with 12 Crowfoot Adapters, 1/2 Inch Drive Tube Tie Rods Tool, Suitable for Domestic & Import Cars
  • Inner Tie Rod Removal Kit: Used to safely and efficiently remove and install inner tie rods. Successfully remove and install inner tie rods without removing the rack and pinion. Suitable for most domestic and imported vehicles including cars, pickups and suv
  • 12Pcs Crowfoot Adapters: The rod kit includes 12 crowfoot adapters, all of which are in the most common SAE and metric sizes: 1-3/16 ", 1-1/4", 1-5/16", 1-3/8", 1-7/16", 1-1/2", 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm and 42 mm. To get everything done quickly and efficiently to meet your needs
  • 1/2 Inch Drive Durable Rod: Our drawbar tools are made of high quality steel, heat treated and coated with black oxide, which makes them extremely durable and resistant to damage. Compatible with a 1/2" drive wrench for easy operation. 20 "long, its knurled grip gives you full control at all times
  • Easy to Use: First slide the adapter onto the flats of the lever, then rotate the collar to hold the fishtail fitting in place, and finally insert a 1/2" ratchet or impact spanner into the end hole. The inner lever can then be easily removed
  • A Complete Set: This rod removal tool kit is a complete set that includes a rod, 12 adapters and a portable case. All tools are stored in this case, and fixed, easy to store and carry tools
Bestseller No. 3
Orion Motor Tech OMT 5-in-1 Ball Joint Separator, Pitman Arm Puller, Tie Rod End Tool Set for Front End Service, Splitter Removal Kit (RD06)
  • ALL IN ONE FRONT END SERVICE KIT: Containing 5 adjustable tools for a wide range of domestic and import vehicles. Comes with 1x Ball Joint Separator, 1x Tie Rod and Ball Joint Remover, 1x Conical Pitman Arm Puller, 1x Pitman Arm and Tie Rod End Puller, 1x Pitman Arm Puller, 1x well-organized ABS case.
  • HARDENED ALLOY CONSTRUCTION: Extraordinarily tough and durable alloy means these tools can stand up to the toughest jobs. This front end service tool kit can remove the most stubborn ball joints, tie rod ends, and pitman arms.
  • UNIVERSALLY COMPATIBLE WITH A WIDE RANGE OF VEHICLES: The versatile design allows this tool to be used as a pitman arm remover, ball joint separator, or tie rod end puller for many small, domestic rear-wheel-drive vehicles, import vehicles, and light trucks.
  • PROFESSIONAL PORTABLE ABS CASE: The custom-molded case is crafted from high-quality ABS hard plastic for the amateur or professional mechanic on the go. Conveniently keeps all your tools in one organized and secure place. Never miss out on a job or project from a misplaced tool.
  • ORION MOTOR TECH PROMISE: If any issues from our tools arise please don’t hesitate to contact us. We guarantee the quality of our tools and want to ensure you’re only getting the best. Because to do perform your best, you deserve the best, that’s our Orion Motor Tech Promise.
SaleBestseller No. 4
OTC (6275) Tie Rod/Pitman Arm Adjusting Set
Bestseller No. 5
Orion Motor Tech Inner Tie Rod Removal Tool Kit, Inner Tie Rod Tool for Tie Rod Removal and Installation, Master Inner Tie Rod Tool Set with 12 Crowfoot Adapters 1/2 Inch Drive Tube and Tool Case (BK)
  • 13-PIECE TIE ROD SET: Orion Motor Tech's handy mechanic tool set easily removes & installs inner tie rods without removing the rack and pinion; its 12 crowfoot adapters cover the most commonly needed SAE & metric sizes—1-3/16", 1-1/4", 1-5/16", 1-3/8", 1-7/16", 1-1/2", 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm, & 42 mm—to get all your work done quickly and efficiently
  • 1/2-INCH DRIVE: Our tie rod tool is compatible with 1/2" drive wrenches and helps you get at parts where normal wrenches just can't fit; 20 inches long, its knurled grip keeps you in total control at all times
  • SUPERIOR DURABILITY: Constructed from AISI 1045 medium carbon steel coated with black oxide, this tie rod removal set boasts admirable strength and will give you corrosion-proof service for years to come
  • WIDE APPLICATION: Orion Motor Tech's tie rod removal tools work with most domestic and import vehicles including cars, pickups, and SUVs
  • QUICK ORGANIZATION: The custom-molded case keeps your tie rod tool and adapter set organized and easy to store or transport between jobs
Bestseller No. 6
CXPRO Tie Rod and Pitman Arm Adjusting Tool Set, 360-degree Rotation Tie Rod Adjusting Tool, Compatible with 1/2-inch Drive Ratchet
  • 【Flexibility】—— Its ability to rotate the sleeve 360 degrees enables it to perform adjustments even in tight and confined areas. This flexibility allows for greater accessibility and ease of use in challenging repair scenarios.
  • 【Compatibility】—— The set is designed to be compatible with a 1/2-inch drive ratchet or flex bar, which adds to its convenience. And also is compatible with a wide range of vehicle makes and models, offering versatility.
  • 【Durability and Reliability】—— The Tie Rod/Pitman Arm Adjusting Set is made of high-performance Chromium Vanadium steel for strength and durability. Providing long-lasting performance.
  • 【Easy Storage】—— The product comes with a convenient carrying case, designed to protect and organize all the components. The organized layout allows for quick and easy access to the required tools.
  • 【Application】—— The tie rod adjusting tool kit is designed to provide accurate adjustments to varying sizes of split tie rod sleeves on most compact to full-size cars and trucks.
Bestseller No. 7
Lisle 58100 Inner Tie Rod Tool Set, 12 Pc
  • The long socket slips over tie rod end and crows footengages on socket for easy removal and installation of tierods with inaccessible wrench flats.
  • Includes 12 crowsfeet, sizes 1-3/16", 1-1/4", 1-3/8", 1-1/2", 1-5/16", 1-7/16", 29mm,32.5mm, 33.6mm, 38.4mm, 40mm and 42mm
  • fits many cars, trucks and SUVs.
  • fit type: Vehicle Specific
Bestseller No. 8
DASBET Ball Joint Separator Tie Rod Tool Set 5PCS Pickle Fork Kit with Ball Joint, Tie Rod, and Pitman Arm for Cars and Light Trucks
  • Premium Material: Our ball joint separator tool set is made of the forged and heat treated 45# steel for greater strength and durability. The chrome-plated surfaces protects them from corrosion, extending their service life.
  • Knurled Handles: The knurled handles of these pitman arms separators provide sure grip for complete control of your work without slippage, and protect tool threads to extend tool lifetime and provide technician comfort.
  • Easy Operation: Assemble desired handle to fork, remove cotter pin (if equipped) and nut from tie rod, ball joint or pitman arm stud, Insert tines of separator between parts. Strike end of separator with hammer or attach air hammer and apply air pressure to separate. This set of tools can be easily used by both novice and professional.
  • Wide Application: This ball joint tool includes five different SAE standard pieces. Forks are designed to interchange with either of the handles. Ideal for removing SAE standard-size ball joints, tie rods, and pitman arms from a wealth of cars and light trucks.
  • Packages Contents: 1 x tie rod spreader with 11/16” (17.5mm) wedge opening; 1 x ball joint separator with 15/16” (23.8mm) jaw opening; 1 x pitman arm wedge with 1-1/8” (28.6mm) opening; 1 x 7-3/4" (196.9mm) Kunrled striking handle for use with conventional hammers; 1 x 6-3/4" (171.5mm) adapter handle for use with air hammer; 1 x Carrying case
Bestseller No. 9
Orion Motor Tech 5pc Ball Joint Separator, Pitman Arm Puller, Tie Rod End Tool Set for Front End Service, Splitter Removal Kit (BL06)
  • 1. ALL IN ONE FRONT END SERVICE KIT: Containing 5 adjustable tools for a wide range of domestic and import vehicles. Comes with 1x Ball Joint Separator, 1x Tie Rod and Ball Joint Remover, 1x Conical Pitman Arm Puller, 1x Pitman Arm and Tie Rod End Puller, 1x Pitman Arm Puller, 1x well-organized ABS case.
  • 2. HARDENED ALLOY CONSTRUCTION: Extraordinarily tough and durable alloy means these tools can stand up to the toughest jobs. This front end service tool kit can remove the most stubborn ball joints, tie rod ends, and pitman arms.
  • 3. UNIVERSALLY COMPATIBLE WITH A WIDE RANGE OF VEHICLES: The versatile design allows this tool to be used as a pitman arm remover, ball joint separator, or tie rod end puller for many small, domestic rear-wheel-drive vehicles, import vehicles, and light trucks.
  • 4. PROFESSIONAL PORTABLE ABS CASE: The custom-molded case is crafted from high-quality ABS hard plastic for the amateur or professional mechanic on the go. Conveniently keeps all your tools in one organized and secure place. Never miss out on a job or project from a misplaced tool.
  • 5. ORION MOTOR TECH PROMISE: If any issues from our tools arise please don’t hesitate to contact us. We guarantee the quality of our tools and want to ensure you’re only getting the best. Because to do perform your best, you deserve the best, that’s our Orion Motor Tech Promise.
Bestseller No. 10
ISINSWIFT 13 Pcs Inner Tie Rod Removal Tool Kit, Inner Tie Rod Tool for Removal and Installation, Master Inner Tie Rod Tool Set with 12 Crowfoot Adapters 1/2 Inch Drive Tube and Tool Case
  • 【12 Pcs Crowfoot Adapters】This inner tie rod removal tool Includes 12 sizes of crowfoot-style adapters: 1-3/16", 1-1/4", 1-5/16", 1-3/8", 1-7/ 16", 1-1/2" and 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm, 42 mm. To get all your work done quickly and efficiently.
  • Tie Rod Removal Tool】Designed for secure and effectual removal of the inner rod. The removal tool kit can be easily removed and installed without removing the rack and pinion.Compatible with a wide range of vehicle makes and models, including cars, trucks, SUVs, and more, making it a versatile addition to any automotive workshop.
  • 【Premium Quality】The tie rod tool drawing tools and adapters are constructed from high-quality materials such as forged steel and durable alloys, ensuring long-lasting durability and reliability even under heavy use.
  • 【Hassle-Free Operation】The entire operation is effortless. OEM standard, designed for hassle-free installation, direct replacement,if tie rods inner and outer can not be used flexibly, our products will be your best choice.
  • 【Quick Organization】The Inner Tie Rod Tool Set are equipped with a case to facilitate your orderly storage and is convenient for you to carry. Help you deal with emergencies of vehicle repair at any time.

Last update on 2024-07-12 / Affiliate links / Images from Amazon Product Advertising API

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