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June 6, 2024 NHTSA CAMPAIGN NUMBER: 24V417000
Electronic Control Center Circuit Board May Short
A damaged circuit board may overheat, and increase the risk of a fire.
NHTSA Campaign Number: 24V417
Manufacturer Foretravel, Inc.
Components EQUIPMENT
Potential Number of Units Affected 13
Summary
Foretravel, Inc. (Foretravel) is recalling certain 2020 IC-37 vehicles equipped with a Multiplex G9 circuit unit used for controlling equipment and accessories in the motorhome. Excessive voltage may cause the components on the circuit board to become damaged.
Remedy
Dealers will add a circuit protection module to the existing component board, free of charge. Owner notification letters are expected to be mailed July 15, 2024. Owners may contact Foretravel customer service at 1-800-955-6226.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The G9 protection Module is to be installed onto the G9 ECM with the following steps:
Chronology :
Original Recall (20E058) was conducted in 2020 where the G9 ECM failure was discovered, and recall was undertaken. On Friday 5/31/2024 Firefly Integrations learned that there were 13 affected units that had not been part of the original recall in 2020. Firefly Integrations first verified the information with Foretravel Motorcoach and then determined that a recall for the remaining units was needed. On 6/5/2024 Firefly sent offical notification to Foretravel that a recall was needed.
20E058 – Electronic Control Center Circuit Board may Short – Firefly Multiplex G9
20E058 – Electronic Control Center Circuit Board may Short – Firefly Multiplex G9
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
FORETRAVEL | IC-37 | 2020 |
5 Associated Documents
Remedy Instructions and TSB
RCRIT-24V417-6878.pdf 763.722KB
Model Numbers
RMISC-24V417-8892.pdf 28.194KB
Recall 573 Report
RCLRPT-24V417-3273.PDF 215.176KB
Model Numbers
RMISC-24V417-8106.pdf 28.194KB
Recall Acknowledgement
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V417&docType=RCL
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Last update on 2024-06-11 / Affiliate links / Images from Amazon Product Advertising API
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SEOCONTENT-START
G9 Protection Module Recall 24V-417 Population
UNIT# VIN#
7101
7102
7103
7104
7105
7106
7107
7108
7109
7110
7111
7113
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FORETRAVEL
MOTORCOACH
The G9 protection Module is to be installed onto the G9 ECM with the following steps:
Step 1; locate the G9 at bed foot area
Step 2; Install the G9 Protection Module as described below.
(2.1) Locate the Battery Disconnect at
Entry door and turn off.
(2.3) Attach G9 Protection module onto
the G9 Power Stud with external tooth
washer nut and Torque to 70 in/lbs.
(2.2)Remove the external tooth washer
nut and existing power cable from the G9
ECM power input stud.
(2.4) Install Power Cable onto G9
Protection Module stud with external
tooth washer nut and Torque to 70 in/lbs.
1221 NW Stallings Drive I Nacogdoches, Texas 75964 I 936.564.8367 Fax 936.560.8488 I www.foretravel.com
FORETRAVEL
MOTORCOACH
The G9 protection Module is to be installed onto the G9 ECM with the following steps:
Step 1; locate the G9 at bed foot area
Step 2; Install the G9 Protection Module as described below.
(2.5) Locate existing G9 ground wire
connection and disconnect or cut wire.
(2.6) Strip each Ground wire at least 10mm
and splice the G9 ECM Ground, the
protection Module Ground and the
Existing Ground wire together.
(2. 7) Turn on Battery disconnect Switch
and verify that the LED illuminates.
This concludes the G9 Protection Module
installation.
1221 NW Stallings Drive I Nacogdoches, Texas 75964 I 936.564.8367 Fax 936.560.8488 I wwwjoretravel.com
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-417
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Foretravel, Inc. JUN 06, 2024 NHTSA Recall No. : 24V-417 Manufacturer Recall No. : Was 20E058 Manufacturer Information :
Manufacturer Name : Foretravel, Inc.
Address : 1221 N.W. Stallings Drive Nacogdoches TX 75964
Company phone : 936-564-8367
Population :
Number of potentially involved : 13 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2020-2020 Foretravel IC-37
Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL
Descriptive Information : All 2020 model year IC-37 units produced. Foretravel produced 13 2020 MY units. All other model units built us different modules
Production Dates : JUL 31, 2018 – DEC 23, 2019 VIN Range 1 : Begin : 4VZAT1D91KC085585 End : 4VZAT1D92LC087556 ✔ Not sequential Description of Defect :
Description of the Defect : G9 (ECM can fail if excessive voltage is applied.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Potential thermal event.
Description of the Cause : Applying Voltage greater than 18V to the G9
Identification of Any Warning
that can Occur :
NA
Involved Components : Part 573 Safety Recall Report 24V-417 Page 2 Component Name 1 : G9
Component Description : Electronic Control Module (ECM) Component Part Number : 7000620 Supplier Identification : Component Manufacturer
Name : Firefly Integrations Address : 1013 Elroy Drive
Middlebury Indiana 46540
Country : United States Chronology :
Original Recall (20E058) was conducted in 2020 where the G9 ECM failure was discovered, and recall was undertaken. On Friday 5/31/2024 Firefly Integrations learned that there were 13 affected units that had not been part of the original recall in 2020. Firefly Integrations first verified the information with Foretravel Motorcoach and then determined that a recall for the remaining units was needed. On 6/5/2024 Firefly sent offical notification to Foretravel that a recall was needed. Description of Remedy :
Description of Remedy Program : G9 ECM can fail if excessive voltage is applied with the risk of a thermal
event. To prevent this from happening, units should only be charged with a 12 Volt charger not exceeding18V. Foretravel Motorcoach will submit a Zero-dollar Purchase Order to Firefly for 13 Protection modules used to correct the issue. The parts will come at no cost to Foretravel, and labor claims should be submitted to Firefly integrations for reimbursement at no cost to Owner. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : The remedy component is a highly visible red component with an LED indicator which is affixed to the original G9 ECM.
The component is no longer being used in production. Any replacement units will be shipping with the G9 protection module affixed the G9 ECM. The G9 Protection module limits voltage to the G9 ECM and eliminates the potential over voltage issue. Recall Schedule : The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-417
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Recall Schedule : Dealer letters will go out no later than July 02,2024
Owner letters will go out no later than July 16,2024
Planned Dealer Notification Date : JUL 01, 2024 – JUL 02, 2024
Planned Owner Notification Date : JUL 15, 2024 – JUL 16, 2024
* NR – Not Reported
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SEOCONTENT-END