121-1777 – Freshwater Tank May Detach – 2020-2023 Coachmen Independence Trail, 2020-2024 Viking, & 2021-2024 Clipper Travel Trailers

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May 15, 2024 NHTSA CAMPAIGN NUMBER: 24V339000

Freshwater Tank May Detach

A detached tank can become a road hazard, increasing the risk of a crash.

 

NHTSA Campaign Number: 24V339

Manufacturer Forest River, Inc.

Components EQUIPMENT

Potential Number of Units Affected 2,204

 

Summary

Forest River, Inc. (Forest River) is recalling certain 2020-2023 Coachmen Independence Trail, 2020-2024 Viking, and 2021-2024 Clipper travel trailers. The freshwater tank may detach from the vehicle when full or overfilled.

 

Remedy

Dealers will install additional attachment straps to the tank, free of charge. Owner notification letters are expected to be mailed June 24, 2024. Owners may contact Forest River Customer Service at 1-574-825-6319. Forest River’s number for this recall is 121-1777.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


Chronology :

On October 2, 2023, Forest River’s Office of Corporate Compliance (“OCC) retrieved a Vehicle Owner Questionnaire (“VOQ”) #11546188 as part of the weekly VOQ review. According to the VOQ 11546188, it was claimed that the fresh water tank detached and fell from the vehicle. OCC asked the manufacturing plants’ warranty & customer service to reach out to the customer.

On October 4, 2023, the manufacturing plant notified OCC that the customer was going to visit a dealer for repair.

On December 19, 2023, NHTSA reached out to OCC concerning this particular VOQ with some questions and followed up with OCC again on January 3, 2024, and January 18, 2024.

On January 18, 2024, OCC responded to NHTSA’s inquiry that, according to record, there had been only one other single tank detachment on the model in question.

On January 30, 2024, NHTSA responded with further questions regarding loose bolts leading to tank detachment of the Viking and Clipper.

On February 22, 2024. OCC responded to NHTSA’s inquiry with the data requested.

On April 11, 2024, NHTSA responded with further questions in to the concern and OCC began further research.

On May 8, 2024, OCC met with manufacturing leadership and discuss the concern.

On May 9, 2024, NHTSA and OCC had a conference call to discuss the status of the data review.

On May 10, 2024, Forest Rivers Corporate Recall Committee voted to recall.

 


31 Affected Products

Vehicles

MAKE MODEL YEAR
CLIPPER TOWABLE CWT162RBU 2022
CLIPPER TOWABLE CWT182DBU 2021-2024
CLIPPER TOWABLE CWT272RLS 2021-2024
INDEPENDENCE TRAIL TRAILE NTT262BH 2020-2021
INDEPENDENCE TRAIL TRAILE NTT262DBS 2020-2023
VIKING TOWABLE VWT162RBU 2022
VIKING TOWABLE VWT182DBU 2021-2024
VIKING TOWABLE VWT262BHS 2020-2024
VIKING TOWABLE VWT26SBHSAGA 2020-2021
VIKING TOWABLE VWT272RLS 2021-2024

 


2 Associated Documents

Recall Acknowledgement

RCAK-24V339-3209.pdf 646.138KB

 


Recall 573 Report

RCLRPT-24V339-3177.PDF 217.456KB

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V339&docType=RCL

 


 

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  • Great extra water storage in RV, pop-up camper, off-road vehicles, concession trailers, hot dog carts, smaller food vendors and portable hand washing sinks. Class A Customs Manufactures this item in the USA in Elkhart, Indiana. Tanks are made in a warehouse clean each tank prior to use to remove any debris, scuffs or marking from the manufacturing process.
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  • Great extra water storage in RV, pop-up camper, off-road vehicles, concession trailers, hot dog carts, smaller food vendors and portable hand washing sinks. Class A Customs Manufactures this item in the USA in Elkhart, Indiana. Tanks are made in a warehouse clean each tank prior to use to remove any debris, scuffs or marking from the manufacturing process.

Last update on 2024-06-14 / Affiliate links / Images from Amazon Product Advertising API

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