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May 3, 2024 NHTSA CAMPAIGN NUMBER: 24V314000
Generator May Be Missing Heat Shield
Flooring material exposed to heat increases the risk of fire and injury.
NHTSA Campaign Number: 24V314
Manufacturer Airstream, Inc.
Components EQUIPMENT
Potential Number of Units Affected 8
Summary
Airstream, Inc. (Airstream) is recalling certain 2023-2024 Atlas motorhomes. The generator may have been installed without a heat shield, which can expose the subflooring to excessive heat.
Remedy
Dealers will install the heat shield above the generator, free of charge. Owner notification letters are expected to be mailed July 2, 2024. Owners may contact Airstream customer service at support@airstream.com, 1-877-596-6505 or 1-937-596-611 ext. 7401.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
4/22/2024 – Airstream identifies the error in the generator heat shield installation process.
4/22/2024 – Airstream begins investigation.
4/26/2024 – The safety committee reviews all known data and determines a recall is warranted. Airstream is unaware of any warranty or injury claims due to this non-compliance.
2 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| AIRSTREAM | ATLAS | 2023-2024 |
2 Associated Documents
Defect Notice 573 Report
RCLRPT-24V314-1073.PDF 213.548KB
Recall Acknowledgement
RCAK-24V314-3962.pdf 695.657KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V314&docType=RCL
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Last update on 2024-05-11 / Affiliate links / Images from Amazon Product Advertising API
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-314
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Airstream, Inc. MAY 03, 2024 NHTSA Recall No. : 24V-314 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Airstream, Inc.
Address : 419 West Pike Street
PO Box 629 Jackson Center OH 45334-0629
Company phone : 937-596-6111
Population :
Number of potentially involved : 8
Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2023-2024 Airstream Atlas
Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : VAN Power Train : DIESEL
Descriptive Information : The recall population was established by reviewing the installation process and determined the deficiency began occurring due to a change in Production personnel.
Production Dates : AUG 14, 2023 – MAR 26, 2024
VIN Range 1 : Begin : 1B9KUWH25RJ307992 End : 1B9KUWH29RJ311477 Not sequential Description of Defect :
Description of the Defect : Units that do not have the heat shield installed; the subflooring material would be exposed to the heat produced by the generator.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the flooring was exposed to the heat produced by the generator for an
extended amount of time, it increases the potential for fire which could result in personal injury.
Description of the Cause : Due to employee turnover, we are attributing the root cause to deficiencies in internal training for new employees. Identification of Any Warning
that can Occur : The owner could potentially smell something burning.
Involved Components : Part 573 Safety Recall Report 24V-314 Page 2 Component Name 1 : GENERATOR HEAT SHIELD Component Description : 33.00″ x 18.00″ Galvanized Steel Component Part Number : 455216 Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
4/22/2024 – Airstream identifies the error in the generator heat shield installation process. 4/22/2024 – Airstream begins investigation.
4/26/2024 – The safety committee reviews all known data and determines a recall is warranted. Airstream is unaware of any warranty or injury claims due to this non-compliance. Description of Remedy :
Description of Remedy Program : Airstream will provide it’s dealers with the parts and procedure to remedy
these units affected by the recall. This will be done at no cost to the owner. Reimbursement will follow the general reimbursement policy that is on file with NHTSA. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : The heatshield will be in place, mounted above the generator. The issue was corrected in production on April 22, 2024. Recall Schedule :
Description of Recall Schedule : Airstream has the utmost urgency in notifying owners about a recall that
affects their vehicle. Letters will be sent out once all pertinent information has been gathered.
Planned Dealer Notification Date : JUL 02, 2024 – JUL 02, 2024
Planned Owner Notification Date : JUL 02, 2024 – JUL 02, 2024 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-314
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
* NR – Not Reported
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