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March 20, 2024 NHTSA CAMPAIGN NUMBER: 24E027000
Excessive exhaust gas may increase the risk of carbon monoxide poisoning, and an overheating heater increases the risk of a fire.
NHTSA Campaign Number: 24E027
Manufacturer Prevost Car (US) Inc.
Components EQUIPMENT
Potential Number of Units Affected 7
Summary
Prevost Car (US) Inc. (Prevost) is recalling certain Eberspächer Hydronic L-II Heaters, with part number 870012. The coolant heaters may generate excessive exhaust gas and overheat.
Remedy
Owners of vehicles that are equipped with these coolant heaters are advised not to operate the heaters until they have been repaired. Prevost will inspect the coolant heaters, replace the damaged components, and clean the heater’s internal components, as necessary. In addition, Prevost will adjust the air to fuel ratio. All repairs will be performed free of charge. Owner notification letters are expected to be mailed May 3, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost’s number for this recall is ER24-14.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Prevost Technical Publications
Chronology :
November 2023 to January 2024 Three reports of heater malfunctions were received from the Canadian market. The reports indicated that certain components located in the heater’s combustion chamber exhibited thermal damage (self-extinguishing events). The reports were received on 2023-11-27, 2024-01-10, and 2024-01-23.
2024-02-21 One warranty claim from the Canadian market was received. The warranty claim indicated that the heater installed on a MY2024 Prevost H3-45 vehicle generated excessive exhaust smoke.
2024-03-08 The coolant heater supplier informed Prevost that a potential safety-related defect has been discovered in certain heaters sold to Prevost.
2024-03-12 Case was presented on Volvo Product Safety Evaluation Committee (PSEC) to evaluate if there is a potential safety-related issue. Decision made to raise the potential safety issue to Volvo Product Safety Committee (PSC) for review and determination.
2024-03-13 Delivery stop was issued to stop the delivery of defective parts in the aftermarket until corrective actions are implemented.
2024-03-14 Case was presented to Volvo Product Safety Committee (PSC). It was concluded that there was a safety-related issue and that a recall is needed. In addition to the safety recall, PSC also adhered to the supplier’s instructions and recommends all customers to immediately stop using the heaters until they are remedied.
2024-03-20 Defect Information Report submitted to authorities.
No accidents, injuries or fatalities related to this issue were reported.
1 Affected Product
Equipment
| BRAND | PART NO. | PRODUCTION DATES |
| EBERSPACHER | COOLANT HEATER | |
2 Associated Documents
Recall Acknowledgement
RCAK-24E027-3524.pdf 645.483KB
Defect Notice 573 Report
RCLRPT-24E027-5154.PDF 215.39KB
Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24E027&docType=RCL
- MFG. LIST $195.39. Molded from high Impact rust & corrosion resistant "PPS".
- Vibration and shock tested. Incoloy element for longer service life.
- Thermostat regulates coolant temperature between 100-120 degrees F.
- Greatly reduced heat loss for more efficient operation.
- All parts are field replaceable — Not a throw - away design.
- Uses versatile strap type mounting
- Thermostatically controlled from 135 to 175 degrees
- Requires moderate mechanical ability to install
- Die cast aluminum design for corrosion and impact resistance
- 1500 Watt
- Pre-Heat: Diesel and Gas engines, construction equipment, trucks, marine and industrial applications
- Heating Fluid: Engine Coolant, Water, other No pump needed (thermosiphon principle)
- Engine Displacement: 350 – 500 CID (5.7–8.2 L)
- Volts: 120v - kW: 1.5 - AMPS: 12.5 - 60Hz
- Temperature Range: ON: 80°F (27°C) – OFF 100°F (38°C)
- Pre-Heat: Diesel and Gas engines, construction equipment, trucks, marine and industrial applications
- Heating Fluid: Engine Coolant, Water, other No pump needed (thermosiphon principle)
- Engine Displacement: 350 – 500 CID (5.7–8.2 L)
- Volts: 120v - kW: 1.5 - AMPS: 12.5 - 60Hz
- Temperature Range: ON: 100°F (38°C) – OFF 120°F (49°C)
- Handi-Heat 300 watt Magnum Magnetic Heater
- CSA Approved
- Ideal for use on trucks, diesels, and farm machinery
- Thermostatically controlled
- [Engine protection]: It’s well known that starting a vehicle can wear and tear the engine in cold winter. The preheating function of our heater perfectly solves the problem of cold start. It’s an independent heating system and installed between the engine and the water tank in series, achieving heating of the cabin and engine w/out starting the car. It overcomes the limitations of heating systems relying on engines. This will extend car life by more than 30%, and greatly reduce maintenance costs
- [Efficient and Rapid]: When you start the parking heater, it heats the coolant in the water tank and then transmits the warm air to the cabin through a fan. Junyize parking heater can not only heat inside the car but also preheat the engine. In just 15 minutes, ensuring a comfortable environment. When the water temperature reaches 78°C, it automatically stops and the remote control will prompt that the heating is complete. The entire process only consumes up to 0.2L/0.05 gal of fuel.
- [Remote Control]: Our parking water heater is equipped with a smart LCD display and remote control. Take control of your heating experience with our 33ft long-distance remote control which adjusts the temperature effortlessly, even before stepping into your vehicle. Preheat your vehicle from outside, and keep the interior warm. The large LCD allows you to get a clear view of your heater's status. Perfect for chilly winter mornings.
- [Wide Application]: As a universal heater for both diesel and gasoline, it fits any 12V motor vehicle. Our heater is suitable for altitudes below 16400 feet/5000 m and operates smoothly in surrounding temperatures ranging from -104 °F to 104 °F / -40 °C to 40 °C. As a heating companion for vehicles, it is widely used for heating the engines of cars, RVs, RV trucks, caravans, campers, pickup, trucks, trailers, snowmobiles, snowmobile trailers, ships, etc.
- [Points for Attention]: It is necessary to prevent the surrounding objects of the heater from being affected or even damaged by high temperatures. When installing the oil pump, always pay attention to the nozzle tilting upwards, and The best installation angle is between 15.1° and 35°; Can be between 35° and 90°; It must not be between 0°and 15°. It involves extracting a small amount of fuel from the original vehicle fuel tank. New energy vehicles require an external tank.
- Wide Compatibility: Tailored to fit a variety of JohnDeere tractor models,including but not limited to 2550, 2350, 2555 (668119-), 2355 (668119-), 2750, 2855N (668119-), 2755 (668119-), 2950, 2955, 3055, 3255, 3150, 3155 (625791-), 4255, 4455, and more.Ensuring broader applicability and versatility in usage.
- Premium Quality Construction : Crafted with high-quality materials, this engine coolant heater kit boasts a power cord with a 100% pure copper core. The pure copper core enhances conductivity, ensuring efficient heating of your engine block. Additionally, these durable materials guarantee long-lasting performance, even in challenging conditions.
- Complete Package: Includes all necessary components for easy installation, such as installation instructions, cord assembly, heater element, adaptor, O-ring, and tie band.
- Efficient Heating Performance: Engineered to facilitate quick and efficient engine starts in cold weather conditions, effectively reducing engine wear and tear.Silicone-encased wire connections prevent corrosion and rust, ensuring reliable performance even in harsh environmental conditions.
- 100% Satisfaction Guarantee: Your satisfaction is our utmost priority. We offer a hassle-free 7-day return and 30-day exchange policy, as well as a reliable 1-year warranty. Our dedicated customer support team is here to assist you throughout your experience, ensuring your complete satisfaction with our products.
- Two working modes: air condition mode & heater mode. Get rid of damage to car causing by the sudden drop of temperature.
- Easy installation & Low noise: the compact design is good for using in a variety of narrow spaces. noise reduction processing with minimal noise.
- Low fuel and power consumption for longer periods of operation. Fuel supplied from the vehicle's own tank.
- Smooth, automatic room temperature control with temperature pre-set facility. With continuous monitoring and diagnostic system.
- Application Widely: suitable for various diesel /gasoline mechanical vehicles such as cars, buses, RVs, trucks, engineering vehicles, etc.
- Thermostatically controlled - turns on at 100 degrees and off at 120 degrees F.
- Rust-free, resists corrosion, exceptional tensile strength.
- Vibration and shock tested to extreme limits to guarantee durability.
- Greatly reduced heat loss for more efficient operation.
- 5/8" Hose Nipples molded onto the heater for easy connection to standard heater hose.
- Installs in minutes in non-corrugated lower radiator hose
- Thermostatically protected (245˚F/118˚C maximum heater temperature)
- CSA approved
- Hose fit size 1”, Volts: 120, Watts: 375
- Dimensions: 3. 5” (includes cord) x 3” x 2. 5”
Last update on 2024-04-23 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24E-027
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Prevost Car (US) Inc. MAR 20, 2024 NHTSA Recall No. : 24E-027 Manufacturer Recall No. : ER24-14 Manufacturer Information :
Manufacturer Name : Prevost Car (US) Inc.
Address : 201 South Avenue
South Plainsfield NJ 07080 Company phone : 908-222-7211
Population :
Number of potentially involved : 7
Estimated percentage with defect : 100 %
Equipment Information : Brand / Trade 1 :
Model : Eberspächer Hydronic L-II Heater Part No. : 870012 Size : NR Function : Coolant Heater
Descriptive Information : The population was determined based on the information provided by the coolant heater supplier. According to the supplier, all heaters manufactured from May 1, 2023, to January 31, 2024, are potentially defective. The subject components are all heaters manufactured during the indicated production dates. A total of 7 coolant heaters are affected by the recall. Production Dates : MAY 01, 2023 – JAN 31, 2024
Description of Defect :
Description of the Defect : According to the supplier, certain coolant heaters may generate excessive exhaust gas and could potentially overheat.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : According to the supplier, this condition may increase the risk of smoke
poisoning from the exhaust fumes, and it could increase the risk of a fire.
In addition to the safety recall, Prevost recommends all customers to immediately stop using the heaters until they are remedied. Description of the Cause : According to the supplier, the issue results from an inadequate air to fuel ratio Part 573 Safety Recall Report 24E-027 Page 2 Identification of Any Warning
that can Occur : adjustment on the heaters produced from May 1, 2023, to January 31, 2024 (supplier manufacturing defect).
In some cases, black smoke emanating from the heater, error messages visible on the heater’s control unit, and reduced heating performances. Involved Components : Component Name : Hydronic L-II Coolant Heater Component Description : Hydronic L-II Coolant Heater Component Part Number : 870012 Supplier Identification : Component Manufacturer
Name : Eberspächer Sütrak GmbH & Co. KG Address : Heinkelstrasse 5
Renningen Foreign States 71272
Country : Germany Chronology :
November 2023 to January 2024 Three reports of heater malfunctions were received from the Canadian market. The reports indicated that certain components located in the heater’s combustion chamber exhibited thermal damage (self-extinguishing events). The reports were received on 2023-11-27, 2024-01-10, and 2024-01-23. 2024-02-21 One warranty claim from the Canadian market was received. The warranty claim indicated that the heater installed on a MY2024 Prevost H3-45 vehicle generated excessive exhaust smoke. 2024-03-08 The coolant heater supplier informed Prevost that a potential safety-related defect has been discovered in certain heaters sold to Prevost. 2024-03-12 Case was presented on Volvo Product Safety Evaluation Committee (PSEC) to evaluate if there is a potential safety-related issue. Decision made to raise the potential safety issue to Volvo Product Safety Committee (PSC) for review and determination. 2024-03-13 Delivery stop was issued to stop the delivery of defective parts in the aftermarket until corrective actions are implemented. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24E-027 Page 3 2024-03-14 Case was presented to Volvo Product Safety Committee (PSC). It was concluded that there was a safety-related issue and that a recall is needed. In addition to the safety recall, PSC also adhered to the supplier’s instructions and recommends all customers to immediately stop using the heaters until they are remedied. 2024-03-20 Defect Information Report submitted to authorities. No accidents, injuries or fatalities related to this issue were reported. Description of Remedy :
Description of Remedy Program : Prevost will inspect all subject heaters and, if required, clean the heater’s
internal components, replace damaged components, and adequately adjust the air to fuel ratio per the supplier’s instructions. Letters will be sent to customers to inform them on how to proceed. Prevost will execute this correction free of charge (parts and labor) for the customers. In case a customer has already inspected and corrected this defect before the safety recall has been launched, this customer will be reimbursed according to Prevost reimbursement plan. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : After the remedy, the heater’s air to fuel ratio will be correctly adjusted per the supplier’s instructions.
The recall condition was corrected on March 13, 2024, when a delivery stop was issued. The heater’s air to fuel ratio is adequately adjusted per the supplier’s instructions on all subject heaters prior to release for sale. Recall Schedule :
Description of Recall Schedule : Please note that Prevost does not have a dealer network and the dates
entered for the planned dealer notification begin/end date are only to avoid NHTSA Recall Portal error while submitting the recall report.
Planned Dealer Notification Date : MAY 03, 2024 – MAY 03, 2024
Planned Owner Notification Date : MAY 03, 2024 – MAY 03, 2024 Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment: The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24E-027
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Name : NR Address : NR
NR Country : NR Company Phone : NR
* NR – Not Reported
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